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Switch workspaces… (Jiminny Inc) Has new messages
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Switch workspaces… (Jiminny Inc) Has new messages
Switch workspaces… (Jiminny Inc) Has new messages
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SlackFileEditViewGoHistoryWindowActivity MonitorAll ProcessesProcess Name% CPUkernel_taskPhpStormreplaydmobileassetdsuggestdWindowServerscreenpipeFirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentIntelligencePlatformComputeServiceBiomeAgentmds_storesproactivedcoreaudiodcontactsdSlack Helper (Renderer)FirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentaccountsdAppleSpellcalaccessdtccdbluetoothdFirefoxActivity MonitorSlacklaunchservicesd150,2105,557,116,413,111,89,89,48,38,27,87,66,86,25,85,65,55,04,14,04,03,93,83,73,33,23,13,1HelpCPU Time24:01:52,664:16:00,136:38:41,639,391,048:06:05,663:49:14,4040:46,4032:23,8643:47,970,591,041:10:27,800,691:01:39,981,091:00:25,6911:50,5610:19,261:11,740,550,499:15,0720:58,011:49:51,749:24,6713:58,181:04:17,17System:User:Idle:Threads CPUMemoryEnelIdle Wake-UpsKD HomeDMsActivityFilesLater..•More+28,97%36,64%34,39%CPUEDJiminny...#+ More unreads# jbu-team-info# jiminny-bg# platform-team# platform-tickets# product_launches# random# releases# support# thank-yous# the_people_of jimi...Direct messages(L. Iliyana Netseva4o Vasil Vasilev&. Stefka Stoyanovao Stoyan TomovEo Petko KashinskiGalya Dimitrova: Todor StamatovR. Steliyan Georgievto Ves% MiraP.. Nikolay Yankovdo James GrahamLukas Kovalik y...::: AppsJira Cloudlabl100% С8•Thu 28 May 18:27:01Describe what you are looking forlliyana Netseva6 0• MessagesAdd canvas+myand ivetseva S.04 Miviima li prichina tolToday ~ raveno po tozi nachin iliprosto taka e napraveno nakogaLukas Kovalik 3:05 PMне знам, композитен филтьр е може би трябвада си настроиш нещата и после да направишедна заявка (Asked by например)тука не сьм сигурен, по-скоро е за продуктlliyana Netseva 4:00 PMok, thank youlliyana Netseva 5:45 PMИмам питане и се чудя към кого мога да сеобърна?става дума за deal insightsLukas Kovalik 5:54 PMПитай, ако мога ще отговоряlliyana Netseva 5:56 PMимам сделка която е сьс статус won но е вclosed losttova e ID-to 04a9cfad-2c87-4453-9e72-20aeb78ccf8d na sdelkataLukas Kovalik 6:00 PMUS или EU (edited)lliyana Netseva 6:01 PMeuвиждам че+АаShift + Return to add a new line...
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Switch workspaces… (Jiminny Inc) Has new messages
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Today at 2:53:22 PM
2:53
под този кейс имам предвид
https://jiminny.atlassian.net/browse/SRD-6881
https://jiminny.atlassian.net/browse/SRD-6881
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Jira Cloud Bug SRD-6881 [On demand] Transcription in saved search disappears Bug SRD-6881 in Jira Cloud Preview in Slack Status Ready for customer Assignee Lukas Kovalik(you) As of today at 2:53 PM Refresh Open in Jira ✨ Summarize
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Today at 2:54:12 PM
2:54
виж коментари и ако трябва нещо друго може да се чуем
Iliyana Netseva
Today at 2:56:40 PM
2:56 PM
vidqh kakvo si napisal, neshtoto koeto mi e stranno e che razlikata mejdu tova koeto pravi tq i tova koeto si napisal ti e natiskaneto na enter-a za da izpulni search-a
Today at 2:56:55 PM
2:56
popravi me ako gresha
Lukas Kovalik
Today at 2:57:27 PM
2:57 PM
да, или лупата
Today at 2:57:41 PM
2:57
да се търси по transcript
Iliyana Netseva
Today at 3:04:04 PM
3:04 PM
ima li prichina tova da e napraveno po tozi nachin ili prosto taka e napraveno nqkoga
Lukas Kovalik
Today at 3:05:39 PM
3:05 PM
не знам, композитен филтър е може би трябва да си настроиш нещата и после да направиш една заявка (Asked by например)
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Today at 3:06:04 PM
3:06
тука не съм сигурен, по-скоро е за продукт
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Iliyana Netseva
Today at 4:00:06 PM
4:00 PM
ok, thank you
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Iliyana Netseva
Today at 5:45:25 PM
5:45 PM
Имам питане и се чудя към кого мога да се обърна?
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Today at 2:53:22 PM
2:53
под този кейс имам предвид
https://jiminny.atlassian.net/browse/SRD-6881
https://jiminny.atlassian.net/browse/SRD-6881
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Jira Cloud Bug SRD-6881 [On demand] Transcription in saved search disappears Bug SRD-6881 in Jira Cloud Preview in Slack Status Ready for customer Assignee Lukas Kovalik(you) As of today at 2:53 PM Refresh Open in Jira ✨ Summarize
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Today at 2:54:12 PM
2:54
виж коментари и ако трябва нещо друго може да се чуем
Iliyana Netseva
Today at 2:56:40 PM
2:56 PM
vidqh kakvo si napisal, neshtoto koeto mi e stranno e che razlikata mejdu tova koeto pravi tq i tova koeto si napisal ti e natiskaneto na enter-a za da izpulni search-a
Today at 2:56:55 PM
2:56
popravi me ako gresha
Lukas Kovalik
Today at 2:57:27 PM
2:57 PM
да, или лупата
Today at 2:57:41 PM
2:57
да се търси по transcript
Iliyana Netseva
Today at 3:04:04 PM
3:04 PM
ima li prichina tova da e napraveno po tozi nachin ili prosto taka e napraveno nqkoga
Lukas Kovalik
Today at 3:05:39 PM
3:05 PM
не знам, композитен филтър е може би трябва да си настроиш нещата и после да направиш една заявка (Asked by например)
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Today at 3:06:04 PM
3:06
тука не съм сигурен, по-скоро е за продукт
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Iliyana Netseva
Today at 4:00:06 PM
4:00 PM
ok, thank you
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Iliyana Netseva
Today at 5:45:25 PM
5:45 PM
Имам питане и се чудя към кого мога да се обърна?
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SlackFileEditViewGoHistoryWindowActivity MonitorAll ProcessesProcess Name% CPUkernel_taskPhpStormreplaydmobileassetdsuggestdWindowServerscreenpipeFirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentIntelligencePlatformComputeServiceBiomeAgentmds_storesproactivedcoreaudiodcontactsdSlack Helper (Renderer)FirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentaccountsdAppleSpellcalaccessdtccdbluetoothdFirefoxActivity MonitorSlacklaunchservicesd150,2105,557,116,413,111,89,89,48,38,27,87,66,86,25,85,65,55,04,14,04,03,93,83,73,33,23,13,1HelpCPU Time24:01:52,664:16:00,136:38:41,639,391,048:06:05,663:49:14,4040:46,4032:23,8643:47,970,591,041:10:27,800,691:01:39,981,091:00:25,6911:50,5610:19,261:11,740,550,499:15,0720:58,011:49:51,749:24,6713:58,181:04:17,17System:User:Idle:Threads CPUMemoryEnelIdle Wake-UpsKD HomeDMsActivityFilesLater..•More+21,19%25,89%52,92%CPUEDJiminny...#+ More unreads# jbu-team-info# jiminny-bg# platform-team# platform-tickets# product_launches# random# releases# support# thank-yous# the_people_of jimi...Direct messages(L. Iliyana Netseva€o Vasil Vasilev&. Stefka Stoyanovao Stoyan TomovEo Petko KashinskiGalya Dimitrova: Todor StamatovRo Steliyan Georgievto Ves% MiraP.. Nikolay Yankovdo James GrahamLukas Kovalik y...::: AppsJira Cloudlabl100% С8•Thu 28 May 18:26:59Describe what you are looking forlliyana Netseva• MessagesAdd canvas+myand ivetseva S.04 Miviima li prichina tolToday ~ raveno po tozi nachin iliprosto taka e napraveno nakogaLukas Kovalik 3:05 PMне знам, композитен филтьр е може би трябвада си настроиш нещата и после да направишедна заявка (Asked by например)тука не сьм сигурен, по-скоро е за продуктlliyana Netseva 4:00 PMok, thank youlliyana Netseva 5:45 PMИмам питане и се чудя към кого мога да сеобърна?става дума за deal insightsLukas Kovalik 5:54 PMПитай, ако мога ще отговоряlliyana Netseva 5:56 PMимам сделка която е със статус won но е вclosed losttova e ID-to 04a9cfad-2c87-4453-9e72-20aeb78ccf8d na sdelkataLukas Kovalik 6:00 PMUS или EU (edited)lliyana Netseva 6:01 PMeuвиждамShift + Return to add a new line...
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Today at 2:53:22 PM
2:53
под този кейс имам предвид
https://jiminny.atlassian.net/browse/SRD-6881
https://jiminny.atlassian.net/browse/SRD-6881
Jira Cloud
Jira Cloud
Remove preview
Jira Cloud Bug SRD-6881 [On demand] Transcription in saved search disappears Bug SRD-6881 in Jira Cloud Preview in Slack Status Ready for customer Assignee Lukas Kovalik(you) As of today at 2:53 PM Refresh Open in Jira ✨ Summarize
[On demand] Transcription in saved search disappears
Bug SRD-6881 in Jira Cloud
Preview in Slack
Status
Ready for customer
Assignee
Lukas Kovalik
(you)
As of today at 2:53 PM
Refresh
Open in Jira
✨ Summarize
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Share Bug SRD-6881
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Today at 2:54:12 PM
2:54
виж коментари и ако трябва нещо друго може да се чуем
Iliyana Netseva
Today at 2:56:40 PM
2:56 PM
vidqh kakvo si napisal, neshtoto koeto mi e stranno e che razlikata mejdu tova koeto pravi tq i tova koeto si napisal ti e natiskaneto na enter-a za da izpulni search-a
Today at 2:56:55 PM
2:56
popravi me ako gresha
Lukas Kovalik
Today at 2:57:27 PM
2:57 PM
да, или лупата
Today at 2:57:41 PM
2:57
да се търси по transcript
Iliyana Netseva
Today at 3:04:04 PM
3:04 PM
ima li prichina tova da e napraveno po tozi nachin ili prosto taka e napraveno nqkoga
Lukas Kovalik
Today at 3:05:39 PM
3:05 PM
не знам, композитен филтър е може би трябва да си настроиш нещата и после да направиш една заявка (Asked by например)
React with white_check_mark
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Today at 3:06:04 PM
3:06
тука не съм сигурен, по-скоро е за продукт
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Iliyana Netseva
Today at 4:00:06 PM
4:00 PM
ok, thank you
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Iliyana Netseva
Today at 5:45:25 PM
5:45 PM
Имам питане и се чудя към кого мога да се обърна?
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Today at 5:46:13 PM
5:46
става дума за deal insights
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Lukas Kovalik
Today at 5:54:55 PM
5:54 PM
П
итай, ако мога ще отговоря
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под този кейс имам предвид
https://jiminny.atlassian.net/browse/SRD-6881
https://jiminny.atlassian.net/browse/SRD-6881
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Jira Cloud Bug SRD-6881 [On demand] Transcription in saved search disappears Bug SRD-6881 in Jira Cloud Preview in Slack Status Ready for customer Assignee Lukas Kovalik(you) As of today at 2:53 PM Refresh Open in Jira ✨ Summarize
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Bug SRD-6881 in Jira Cloud
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Lukas Kovalik
(you)
As of today at 2:53 PM
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Today at 2:54:12 PM
2:54
виж коментари и ако трябва нещо друго може да се чуем
Iliyana Netseva
Today at 2:56:40 PM
2:56 PM
vidqh kakvo si napisal, neshtoto koeto mi e stranno e che razlikata mejdu tova koeto pravi tq i tova koeto si napisal ti e natiskaneto na enter-a za da izpulni search-a
Today at 2:56:55 PM
2:56
popravi me ako gresha
Lukas Kovalik
Today at 2:57:27 PM
2:57 PM
да, или лупата
Today at 2:57:41 PM
2:57
да се търси по transcript
Iliyana Netseva
Today at 3:04:04 PM
3:04 PM
ima li prichina tova da e napraveno po tozi nachin ili prosto taka e napraveno nqkoga
Lukas Kovalik
Today at 3:05:39 PM
3:05 PM
не знам, композитен филтър е може би трябва да си настроиш нещата и после да направиш една заявка (Asked by например)
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Today at 3:06:04 PM
3:06
тука не съм сигурен, по-скоро е за продукт
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Iliyana Netseva
Today at 4:00:06 PM
4:00 PM
ok, thank you
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Iliyana Netseva
Today at 5:45:25 PM
5:45 PM
Имам питане и се чудя към кого мога да се обърна?
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Today at 5:46:13 PM
5:46
става дума за deal insights
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Lukas Kovalik
Today at 5:54:55 PM
5:54 PM
П
итай, ако мога ще отговоря
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JAlSlackFileEditViewGoWindowActivity MonitorAll ProcessesProcess NamePhpStormkernel_taskscreenpipemobileassetdreplaydSlack Helper (Renderer)WindowServerFirefoxCP Isolated Web Contentmds_storeslaunchservicesdproactivedcoreaudiodSlackBiomeAgentbluetoothdActivity Monitorlanguage_server_macos_armSlack HelperFirefoxFirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentWispr FlowHistory% CPUCursorUlViewService (Not Responding)Finderlaunchdtccddonotdisturbdmds225,8152,989,245,538,424,718,09,17,26,66,36,25,44,43,93,63,02,72,72,42,42,32,32,22,22,11,91,9HelpCPU Time4:15:54,5724:01:44,743:49:13,888,526:38:38,621:00:25,408:06:05,0440:45,911:10:27,441:04:17,010,361:01:39,6813:58,020,6420:57,829:24,5011:51,5015:31,271:49:51,5616:54,3853,164:19,536:02,323:35,2519:32,489:14,870,4632:03,49System:User:Idle:CPUMemoryEnelThreadsIdle Wake-UpsKD ,47%41,82%14,71%CPU••ED→Jiminny ...HomeDMsActivityFiles#+ More unreads# jbu-team-info# jiminny-bg# platform-team# platform-tickets# product_launches# random# releases# support# thank-yous# the_people_of jimi...Later..•More+Direct messagesEL. Iliyana Netseva4o Vasil Vasileva. Stefka Stoyanovao Stoyan TomovEo Petko KashinskiGalya Dimitrova: Todor StamatovR. Steliyan Georgievto Ves% MiraP.. Nikolay Yankovdo James GrahamLukas Kovalik y...::: AppsJira Cloudlabl100% С8•Thu 28 May 18:26:56Describe what you are looking forlliyana Netseva• MessagesAdd canvas+myand ivetseva S.04 Miviima li prichina tolToday ~ raveno po tozi nachin iliprosto taka e napraveno nakogaLukas Kovalik 3:05 PMне знам, композитен филтьр е може би трябвада си настроиш нещата и после да направишедна заявка (Asked by например)тука не сьм сигурен, по-скоро е за продуктlliyana Netseva 4:00 PMok, thank youlliyana Netseva 5:45 PMИмам питане и се чудя към кого мога да сеобърна?става дума за deal insightsLukas Kovalik 5:54 PMПитай, ако мога ще отговоряlliyana Netseva 5:56 PMимам сделка която е със статус won но е вclosed losttova e ID-to 04a9cfad-2c87-4453-9e72-20aeb78ccf8d na sdelkataLukas Kovalik 6:00 PMUS или EU (edited)lliyana Netseva 6:01 PMeu+Aa..•...
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Switch workspaces… (Jiminny Inc) Has new messages
Switch workspaces… (Jiminny Inc) Has new messages
Home
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DMs
DMs
Activity
Activity
Files
Files
Later
Later
More…
More
More unreads
Unreads
Threads
Huddles
Drafts & sent...
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Switch workspaces… (Jiminny Inc) Has new messages
Switch workspaces… (Jiminny Inc) Has new messages
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Later
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rnostolFV faVsco.is ~#12121 on JY-20963-fx-inProlectMEINSTALLMOUmacurayscrict.onM.INTERNALWEBHOOK SETU? maliminny storaceMalicenses.maMakere0 package-lock.jsonphpstan.neon.distF phpstan-baseline.neonphpunit.xmlTraw_sqL.query.scMAesNeiMs ma4484494504S4i sonar-project propertiesEtest.py<> Untitied Diagram.xmlus vetur.config.isMAWISAldeK SinEoiNGMOSUnt. Sytemallloranesv =0 Cemtches and Consolosv @ Database ConsolesV AEU# console cUA DEAL RISKS (EU3meutsunSarvicaeivontameAconcola 2ui users 1 $ 548 msy2liminny@localhostAus loasll4 SFV A PROD# ConcalaV A STAGINGR Concal"noakorCSamviceTesconrDeleteObjectsTrait.phg© RecordSelector.phgOpportunitySyncTrait.php© CrmEntityRepository.phgclass service excenos baseservace olesentspubuzc tunccion anooristades tarray suypes & nult, tsurne sssangscagenane & nulle escade"tean_1dnane=> Sthis->tean->1d,width: 50)start: At width: 1101'Label''type=> ab_strinuidth(Ss['label')=> Stage::TYPE_OPPORTUNITY,seauence"=> $s["display0rder'),'is_selectable' => $s['active')proodozersy=> $s['probability") * 100if (SnissingStageNane === $s["id')) 4DuanostooetodehustacesudostacrosSousinessProcess-›staces@oysvncsstagesr=custom.loglaravei.io"A SF jiminny@localhostHSJocal jiminny@blocalhostA console (PROD17227201732755VA console (EU) X iin users (EU# console [STAGINGDo liminny vcreated_at > 2020-05 ₴031 49 A29 V 3 У 109 ^select * from activities order by id desc:select * from users where nane like 'Subrax'SELECT * FROM opportunities WHERE uuid to bin('84a9cfad-2c87-4453-9e72-28aeb78ccf8d**=Select * TrOuceals were d0= sosselect * Tron Scades nnere cean zo 8 so5seleulCONCAT(u.1d, CASE WHEN U.id = t.owner id THEN • (onner)' ELSE •* END) AS user idexun soo &CCountssJOIN users u on u.id = sa.sociable_idteheuremne o sToroudereosoon100% L74Inu zo moy 10:20:40Cecsdales Orcnnworeeoionhnves dohtine @oDor+0.60orobabuty" s Tloat icatal cetadata"orobabto tytThis ks the root causdHere's the full explanationRoot eause:moorStages overwmes D8 probabllty with Huosoots valueThe flow is1. Someone manually changed stage 20616's probability in the Jiminny DB to 100.00 on 2826-45-44 . The stage crn provider 1d: "elosedtost" k2. ImportStages() runs (during any pipeline/stage sync), It callsservice.php:445-454Sstage = Sthis-contio-ostages-ithtrashed=updatcorcreateerorowideressio cetorosblitw'r1S? Adaotiv7) Outputjiminny.opportunitiesIID fiminny stagesD Result 9i W OrowsvSOL40IE6iBuser.fd7Im)enail(midy:in sociable. idim provider user idi provider user token1m provider refresh token : im expires ™im refresh token expires y :providerASVu..O0:(mstate: auth scope y : (m)retry after: im created at yupdated atLITS-9T...
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Switch workspaces… (Jiminny Inc) Has new messages
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Switch workspaces… (Jiminny Inc) Has new messages
Switch workspaces… (Jiminny Inc) Has new messages
Home
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DMs
DMs
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IAlDSlackFileEditViewGoHistoryWindowActivity MonitorAll ProcessesProcess Name% CPUkernel_taskPhpStormWindowServerscreenpipereplaydSlack Helper (Renderer)Notion Helper (Renderer)SlackFirefoxCP Isolated Web ContentcoreaudiodlaunchdtccdlaunchservicesdSlack HelperbluetoothdActivity MonitorsyspolicydBiomeAgentmds_storesFirefoxCP Isolated Web Contentlanguage_server_macos_armiTerm2trustdFirefoxCP Isolated Web ContentWispr FlowClaudetrustdBitwarden187,0185,278,475,859,840,713,59,79,58,65,75,65,45,04,94,24,23,93,92,92,82,62,22,22,12,12,01,8HelpCPU Time24:01:36,684:15:42,668:06:04,093:49:09,186:38:36,601:00:24,0925:13,6113:57,7440:45,431:01:39,3519:32,379:14,761:04:16,6615:31,1320:57,619:24,3117:26,640,401:10:27,0653,0311:51,351:04:57,455:19,0116:54,254:19,4129:36,5915:01,822:30,71System:User:Idle:Threads CPUMemoryEnelIdle Wake-UpsKD •HomeDMsActivityFilesLater..•More+44,27%55,73%0,00%CPUEDJiminny...#+ More unreads# jbu-team-info# jiminny-bg# platform-team# platform-tickets# product_launches# random# releases# support# thank-yous# the_people_of_jimi.Direct messagesEL. Iliyana Netseva€o Vasil Vasileva. Stefka Stoyanovao Stoyan TomovEo Petko KashinskiGalya Dimitrova: Todor StamatovR. Steliyan Georgievto Ves% MiraP.. Nikolay Yankovdo James GrahamLukas Kovalik y...::: AppsJira Cloudlabl100% С8•Thu 28 May 18:26:47Describe what you are looking forlliyana Netseva6 0• MessagesAdd canvas+myand ivetseva SUeriMiima li prichina tolToday ~ raveno po tozi nachin iliprosto taka e napraveno nakogaLukas Kovalik 3:05 PMне знам, композитен филтьр е може би трябвада си настроиш нещата и после да направишедна заявка (Asked by например)тука не сьм сигурен, по-скоро е за продуктlliyana Netseva 4:00 PMok, thank youlliyana Netseva 5:45 PMИмам питане и се чудя към кого мога да сеобърна?става дума за deal insightsLukas Kovalik 5:54 PMПитай, ако мога ще отговоряlliyana Netseva 5:56 PMимам сделка която е със статус won но е вclosed losttova e ID-to 04a9cfad-2c87-4453-9e72-20aeb78ccf8d na sdelkataLukas Kovalik 6:00 PMUS или EU (edited)lliyana Netseva 6:01 PMeu+Aa..•...
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Switch workspaces… (Jiminny Inc) Has new messages
Switch workspaces… (Jiminny Inc) Has new messages
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Switch workspaces… (Jiminny Inc) Has new messages
Switch workspaces… (Jiminny Inc) Has new messages
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IAlSlackFileEditViewGoHistoryWindowActivity MonitorAll ProcessesProcess Name% CPUkernel_taskPhpStormscreenpipeWindowServerreplaydSlack Helper (Renderer)FirefoxCP Isolated Web Contentlanguage_server_macos_armSlackcoreaudiodCursorUlViewService (Not Responding)FirefoxbluetoothdActivity MonitorRescueTimeControl CentreSlack Helpercef_server Helper (Renderer)FirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentWispr FlowFirefoxCP Isolated Web ContentClaudeFirefoxCP Isolated Web ContentWispr Flow Helper (GPU)javaWispr Flow Helper (Renderer)FirefoxCP Isolated Web Content213,4180,963,863,255,840,810,610,27,97,16,5HelpCPU Time24:01:26,814:15:32,883:49:05,188:05:59,956:38:33,441:00:21,9440:44,9311:51,2013:57,231:01:38,906:02,121:49:51,3520:57,369:24,087:48,6120:44,5715:30,869:38,2752,8816:54,144:19,3032:23,4129:36,494:21,1210,635,919,7013:35,34System:User:Idle:Threads CPUMemoryEnelIdle Wake-UpsKD ,16%55,84%0,00%CPU••ED→Jiminny ...HomeDMsActivityFiles#+ More unreads# jbu-team-info# jiminny-bg# platform-team# platform-tickets# product_launches# random# releases# support# thank-yous# the_people_of jimi...Later..•More+Direct messagesEL. Iliyana NetsevaEo Vasil Vasilev&. Stefka Stoyanovao Stoyan TomovEo Petko Kashinski. Galya Dimitrova: Todor StamatovRo Steliyan GeorgievCo Ves% MiraP.. Nikolay Yankov4o James GrahamE Lukas Kovalik y...::: AppsJira Cloud0labl100% С8•Thu 28 May 18:26:45Describe what you are looking forlliyana Netseva6 0• MessagesAdd canvas+myand ivetseva SUeriMiima li prichina tolToday ~ raveno po tozi nachin iliprosto taka e napraveno nakogaLukas Kovalik 3:05 PMне знам, композитен филтьр е може би трябвада си настроиш нещата и после да направишедна заявка (Asked by например)тука не сьм сигурен, по-скоро е за продуктlliyana Netseva 4:00 PMok, thank youlliyana Netseva 5:45 PMИмам питане и се чудя към кого мога да сеобърна?става дума за deal insightsLukas Kovalik 5:54 PMПитай, ако мога ще отговоряlliyana Netseva 5:56 PMимам сделка която е със статус won но е вclosed losttova e ID-to 04a9cfad-2c87-4453-9e72-20aeb78ccf8d na sdelkataLukas Kovalik 6:00 PMUS или EU (edited)lliyana Netseva 6:01 PMeuMessage Iliyana Netseva...
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platform-tickets (Channel) - Jiminny Inc - 2 new i platform-tickets (Channel) - Jiminny Inc - 2 new items - Slack...
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Switch workspaces… (Jiminny Inc) Has new messages
Switch workspaces… (Jiminny Inc) Has new messages
rnostolFV faVsco.is ~#12121 on JY-20963-fx-inProlectMEINSTALLMOUmacurayscrict.onM.INTERNALWEBHOOK SETU? maliminny storaceMalicenses.maMakere0 package-lock.jsonphpstan.neon.distF phpstan-baseline.neonphpunit.xmlTraw_sqL.query.scMAesNeiMs ma4484494504S4i sonar-project propertiesEtest.py<> Untitied Diagram.xmlus vetur.config.isMAWISAHOeK SinEoiNGMOSUNnt. Sytemallloranesv =0 Cemtches and Consolosv @ Database ConsolesV AEU463# console cUA DEAL RISKS (EUmeutsunSarvicaeivontameAconcola 2ui users 1 $ 548 msy2liminny@localhostAus loasll4 SFV A PROD# ConcalaV A STAGINGR Concal"noakorCSamviceTesconrDeleteObjectsTrait.phg© RecordSelector.phgOpportunitySyncTrait.php© CrmEntityRepository.phgclass service excenos baseservace olesentspubuzc tunccion anooristades tarray suypes & nult, tsurane sssangscagenane & nulle escade"tean_1dnane=> Sthis->tean->1d,width: 50)start: At width: 1101'Label''type=> ab_strinuidth(Ss['label')=> Stage::TYPE_OPPORTUNITY,seauence"=> $s["display0rder'),'is_selectable' => $s['active')proodozersy=> $s['probability") * 100if (SnissingStageNane === $s["id')) 4DuanostooetodehustacesudostacrosSousinessprocess-›staces@oysvncsstagesr7) Outputjiminny.opportunitiest liminny stages(D Result9 Tx,i W OrowsvSOL40IE6iBusen.fd 7Im)enailmidy : nsociable id n=custom.loglaravei.io"A SF jiminny@localhostHSJocal jiminny@localhostA console (PRODA console (EU) X uin users (EU# console [STAGINGDe00tDo jiminnycreated_at > 2020-05₴031 49 A29 V 3 У 109 ^select * from activities order by id desc:17272720select * from users where nane like 'Subrax'SELECT * FROM opportunities WHERE uuid to bin('84a9cfad-2c87-4453-9e72-28aeb78ccf8d**=Select * TrOuceals were d0= sos1732755Vselect * Tron Scades nnere cean zo 8 so5seleulCONCAT(u.1d, CASE WHEN U.id = t.owner id THEN • (onner)' ELSE •* END) AS user idtexun soo &CCountssJOIN users u on u.id = sa.sociable_idtehuremns o sToroudereosoon(m provider user id Ti provider user token1m provider refresh token : im expires ™100% L74Inu zo moy 10:20:44Cecsdales Orcnnworeebeeionhnves ohtine oDon+0.60orobabuty" s Tloat (iuatal cetadata"orobabto tytThis ks the root causdRoot eause:moorStages overwmes D8 probabllty with Huosoots valueThe flow is1. Someone manually changed stage 20616's probability in the Jiminny DB to 100.00 on 2826-45-44. The stage crn provider 1d: "elosedtost" k2. ImportStages() runs (during any pipeline/stage sync), It callsservice.php:445-454Sstage = Sthis-contio-ostages-ithtrashed=updatcorcreateerorowideressio cetorosbliewr1S? AdaotivASVJ..O0im refresh token expires y :provider:(mstate: mauth scope y : (m)retry after: im created at yupdated at...
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87160
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2026-05-28T15:26:40.635218+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-28/1779 /Users/lukas/.screenpipe/data/data/2026-05-28/1779982000635_m1.jpg...
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Slack
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platform-tickets (Channel) - Jiminny Inc - 2 new i platform-tickets (Channel) - Jiminny Inc - 2 new items - Slack...
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Switch workspaces… (Jiminny Inc) Has new messages
Switch workspaces… (Jiminny Inc) Has new messages
Home
Home
DMs
DMs
Activity
Activity
Files...
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[{"role":"AXPopUpButton","text [{"role":"AXPopUpButton","text":"Switch workspaces… (Jiminny Inc) Has new messages","depth":6,"bounds":{"left":0.51180553,"top":0.08111111,"width":0.025,"height":0.04},"on_screen":true,"role_description":"pop-up button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXRadioButton","text":"Home","depth":6,"bounds":{"left":0.50625,"top":0.14,"width":0.036111113,"height":0.075555556},"on_screen":true,"role_description":"tab","subrole":"AXTabButton","is_enabled":true,"is_focused":false,"is_selected":true,"is_expanded":false},{"role":"AXStaticText","text":"Home","depth":8,"bounds":{"left":0.5138889,"top":0.19222222,"width":0.020833334,"height":0.015555556},"on_screen":true,"role_description":"text"},{"role":"AXRadioButton","text":"DMs","depth":6,"bounds":{"left":0.50625,"top":0.21555555,"width":0.036111113,"height":0.075555556},"on_screen":true,"role_description":"tab","subrole":"AXTabButton","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"DMs","depth":8,"bounds":{"left":0.5159722,"top":0.26777777,"width":0.016666668,"height":0.015555556},"on_screen":true,"role_description":"text"},{"role":"AXRadioButton","text":"Activity","depth":6,"bounds":{"left":0.50625,"top":0.2911111,"width":0.036111113,"height":0.075555556},"on_screen":true,"role_description":"tab","subrole":"AXTabButton","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Activity","depth":8,"bounds":{"left":0.51111114,"top":0.34333333,"width":0.027083334,"height":0.015555556},"on_screen":true,"lines":[{"char_start":0,"char_count":1,"bounds":{"left":0.51111114,"top":0.34333333,"width":0.0055555557,"height":0.015555556}},{"char_start":1,"char_count":7,"bounds":{"left":0.5159722,"top":0.34333333,"width":0.022222223,"height":0.015555556}}],"role_description":"text"},{"role":"AXRadioButton","text":"Files","depth":6,"bounds":{"left":0.50625,"top":0.36666667,"width":0.036111113,"height":0.075555556},"on_screen":true,"role_description":"tab","subrole":"AXTabButton","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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Switch workspaces… (Jiminny Inc) Has new messages
Switch workspaces… (Jiminny Inc) Has new messages
Home
Home
DMs
DMs
Activity
Activity
Files
IAlSlackFileEditViewGoHistoryWindowActivity MonitorAll ProcessesProcess Name% CPUPhpStormkernel_taskscreenpipereplaydWindowServercom.apple.Safari.SafeBrowsing.ServiceFirefoxCP Isolated Web Contentlanguage_server_macos_armlaunchservicesdcoreaudiodbluetoothdActivity MonitorFirefoxFirefoxCP Isolated Web ContentAlfredFirefoxCP Isolated Web ContentSlackWispr FlowClaudeiTerm2Slack Helper (Renderer)Wispr FlowFirefoxCP Isolated Web ContentCursorUlViewService (Not Responding)Wispr Flow Helper (Renderer)logdControl StripFirefoxCP Isolated Web Content206,0127,274,361,130,615,99,37,26,35,93,33,22,82,72,42,42,42,12,01,91,81,71,71,51,41,41,41,3HelpCPU Time4:15:23,3424:01:15,553:49:01,816:38:30,498:05:56,622,8740:44,3711:50,661:04:16,331:01:38,5220:57,109:23,831:49:51,0852,731:41,4216:53,9913:56,814:19,1629:36,351:04:57,211:00:19,791:36,7213:35,236:01,775:39,7517:08,2653,1919:58,18System:User:Idle:Threads CPUMemoryEnelIdle Wake-UpsKD •HomeDMsActivityFilesLater..•More+52,76%47,24%0,00%CPUED→Jiminny ...+ More unreads# jbu-team-info# jiminny-bg# platform-team# platform-tickets# product_launches# random# releases# support# thank-yous# the_people_of jimi...Direct messages&. Iliyana NetsevaGo Vasil Vasilev&. Stefka Stoyanovao Stoyan TomovEo Petko KashinskiGalya Dimitrova: Todor StamatovRo Steliyan Georgievto Ves% MiraP.. Nikolay Yankov4o James GrahamLukas Kovalik y...::: AppsJira Cloudlabl100% С8°Thu 28 May 18:26:40Describe what you are looking for# platform-tickets8146 0MessagesAdd canvasO Files+insights. harform team andMonday, May 18thassigned to Jtvyan rumvv. tnc rriority is P2MediumAutomation for Jira APP6:13 PMSRD-6865 [Coaching and Framework] user is notable to save their work. has been raised withPlatform team and assigned to **. The Priority is **Thursday, May 21st ~Automation for Jira APP 11:29 AMSRD-6871 Sensi.Ai - Call data not logging toHubSpot activity has been raised with Platformteam and assigned to Stoyan Tomov. The Priority isP2 MediumYesterday ~Automation for Jira APP8:10 PMSRD-6881 [On demand] Transcription in savedsearch disappears has been raised with Platformteam and assigned to **. The Priority is **Today ~NewAutomation for Jira APP 6:21 PMSRD-6885 [Deal Insights] Won deal appears inClosed Lost has been raised with Platform teamand assigned to **. The Priority is **Message #platform-tickets+...
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2026-05-28T15:26:38.211065+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-28/1779 /Users/lukas/.screenpipe/data/data/2026-05-28/1779981998211_m2.jpg...
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PhpStorm
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faVsco.js – console [EU]
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rapstomViewCoocWindowFV faVsco.|s ~#12121 on JY-20 rapstomViewCoocWindowFV faVsco.|s ~#12121 on JY-20963-fx-l= env.locall= .env.migrate=enw.nikilocal2.env.other.env.production.env.production-eu=.env.ga=.env.gai=.[EMAIL] de halner modelk onsM?CLAUDE mdcomooser.soncomnoser dclSarvicaeivontameAconconui users 1 $ 548 msy2liminny@localhostA HSJJocalA SPV A PROD# ConcalaV A STAGINGH Concal"noakorAdtwycontroller.pngCSamviceTesconrDeleteObjectsTrait.phgUmacurayscrict.onw Pmcordselector.on:OpportunitySyncTrait.php© CrmEntityRepository.phgclass servace excenos baseservace aolesenes436pubuzc tunccionanporisraces tarray suypes & nult, esurane sssngscagenane & nulueiscaddoow-thlnasned->where('type', Stage::TYPE_OPPORTUNITY)->get-akeyby cra_provzoererooforeach (Sp""stages"" as SdealStage)Kesoonschorahoternondetturdoradietohsrearawelorcoe DexenosdurSexistingStage = SexistingStages-›get(Ssf'id'))I Restore soft-deleted stages that are now active sin HubSpotif (SexistingStage?->trashedd) 66 Ssf'active'))Sexistnostace-srestoreloUosert stace cuodares sortadelered records withour restonina then))Sstage = Sthis->conf_g->stages->withTrashed->update0rCreateCfeon prousder d7) Outputjiminny.opportunities(ID fiminny stage20 rowsv 0U-5G4206161teansawenecootouostooDcrn_provider_id V °11 >932aff3ec475 qualifzedtobuy12 1e22581fc6475 presentationscheduled13 1400180d0a47S decisionnakerboughtin14 5b1f636846)S5S475 67513856AS sunra oaseoSSS47S 4Y5K8SY16 1erxsn6Ws contrnctsent17 i6abcf92d4SSS475 closedwon18 :1db2cc97912S4751205019 18b4b9b788SSS475 closedlost20 1306156649SSS475 67513859TO0У L7Thu 28 May 18:26:37ServiceTest+0.=custom.loglaravei.io"A SF jiminny@localhostA console (PROD16977121713C) Salesforce/Service.phgA console (EU) Xuis users (EU# console [STAGINGTC AutopiiwarouodvDo liminny vSUNER OT actyies031 49 A29 У 3 У 109 ^THERE ANTVOe EIKEAND arcreated at > DATE SUBCNONORINTERVALSEDAYGROUP BY u.id, u.enail, U.nane, u.softphone_numberOROER BY SMS count DESCHSELECT DISTINCT u.id, u.enail, u.name, u.team_id, t.nane as team_namet.twilio_sns_sid, t.twilzo_nessaging.sigeonuschs uINNER JOIN teams t 1..n<->1: ON u.team_id = t.2dWHERE (t.twilio_sns_sid IS NOT NULL OR t.twilio_nessaging.sid IS NOT NULL)AND u.status = 1ORDER BY t.name, u.enail;SELECHU.emarlS8.*t.owner id FROM social accounts saJ0TM users u on u.id = sa.sociable.id-WTN Teamяt 1.nc-Si: on tode metoan ialCascadeles Orcnnworeebeeionhnves ohtine oDonorobabuty" s Tloat (ioatalcetadata""orobabto tythThis is the root causeThe flow isService.php:445-454Sstage = Sthis->config-ostages()-withTrashed()->update0rCreate(lerorowideressio cetorosbliewr1S, AdaotiveEnososndhmallted2. Trial Proposal Sent3. Trial Agreement Signed4. In-ToialevalluaetnoSorter duretandiing6. In-Contracting (Contract SentIn-Contract7. Won (Contract Signed)ennsasnd nuerterTaia Prondes Cant3. Trial Agreenent Signed4. In-ToialEvaluatsingVerbal Aaneenent/Auto RenerS.Orten Outstandhind6. In-Contracting (Contract SentIn-Contract7. Won (Contract Signed)Closed Won@probabitity Y ^ty. ?Dis_selectable V30.00 opportunity35.00 opportunity40.00 opportunity50.00 opportunity50.00 opportunity70.00 opportunity75.00 opportunity90.00 opportunity98.00 opportunity100.00 opportunity100.00 oppontunityO sequence VW created_at V• :csvvatso6@deleted_at Ycomtscomhssnullcnulle<null»cnult<null><oullMan:t//Wow.m.lron.1oat/twdou18.12...
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NULL
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-8840913517145505608
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NULL
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visual_change
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ocr
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rapstomViewCoocWindowFV faVsco.|s ~#12121 on JY-20 rapstomViewCoocWindowFV faVsco.|s ~#12121 on JY-20963-fx-l= env.locall= .env.migrate=enw.nikilocal2.env.other.env.production.env.production-eu=.env.ga=.env.gai=.[EMAIL] de halner modelk onsM?CLAUDE mdcomooser.soncomnoser dclSarvicaeivontameAconconui users 1 $ 548 msy2liminny@localhostA HSJJocalA SPV A PROD# ConcalaV A STAGINGH Concal"noakorAdtwycontroller.pngCSamviceTesconrDeleteObjectsTrait.phgUmacurayscrict.onw Pmcordselector.on:OpportunitySyncTrait.php© CrmEntityRepository.phgclass servace excenos baseservace aolesenes436pubuzc tunccionanporisraces tarray suypes & nult, esurane sssngscagenane & nulueiscaddoow-thlnasned->where('type', Stage::TYPE_OPPORTUNITY)->get-akeyby cra_provzoererooforeach (Sp""stages"" as SdealStage)Kesoonschorahoternondetturdoradietohsrearawelorcoe DexenosdurSexistingStage = SexistingStages-›get(Ssf'id'))I Restore soft-deleted stages that are now active sin HubSpotif (SexistingStage?->trashedd) 66 Ssf'active'))Sexistnostace-srestoreloUosert stace cuodares sortadelered records withour restonina then))Sstage = Sthis->conf_g->stages->withTrashed->update0rCreateCfeon prousder d7) Outputjiminny.opportunities(ID fiminny stage20 rowsv 0U-5G4206161teansawenecootouostooDcrn_provider_id V °11 >932aff3ec475 qualifzedtobuy12 1e22581fc6475 presentationscheduled13 1400180d0a47S decisionnakerboughtin14 5b1f636846)S5S475 67513856AS sunra oaseoSSS47S 4Y5K8SY16 1erxsn6Ws contrnctsent17 i6abcf92d4SSS475 closedwon18 :1db2cc97912S4751205019 18b4b9b788SSS475 closedlost20 1306156649SSS475 67513859TO0У L7Thu 28 May 18:26:37ServiceTest+0.=custom.loglaravei.io"A SF jiminny@localhostA console (PROD16977121713C) Salesforce/Service.phgA console (EU) Xuis users (EU# console [STAGINGTC AutopiiwarouodvDo liminny vSUNER OT actyies031 49 A29 У 3 У 109 ^THERE ANTVOe EIKEAND arcreated at > DATE SUBCNONORINTERVALSEDAYGROUP BY u.id, u.enail, U.nane, u.softphone_numberOROER BY SMS count DESCHSELECT DISTINCT u.id, u.enail, u.name, u.team_id, t.nane as team_namet.twilio_sns_sid, t.twilzo_nessaging.sigeonuschs uINNER JOIN teams t 1..n<->1: ON u.team_id = t.2dWHERE (t.twilio_sns_sid IS NOT NULL OR t.twilio_nessaging.sid IS NOT NULL)AND u.status = 1ORDER BY t.name, u.enail;SELECHU.emarlS8.*t.owner id FROM social accounts saJ0TM users u on u.id = sa.sociable.id-WTN Teamяt 1.nc-Si: on tode metoan ialCascadeles Orcnnworeebeeionhnves ohtine oDonorobabuty" s Tloat (ioatalcetadata""orobabto tythThis is the root causeThe flow isService.php:445-454Sstage = Sthis->config-ostages()-withTrashed()->update0rCreate(lerorowideressio cetorosbliewr1S, AdaotiveEnososndhmallted2. Trial Proposal Sent3. Trial Agreement Signed4. In-ToialevalluaetnoSorter duretandiing6. In-Contracting (Contract SentIn-Contract7. Won (Contract Signed)ennsasnd nuerterTaia Prondes Cant3. Trial Agreenent Signed4. In-ToialEvaluatsingVerbal Aaneenent/Auto RenerS.Orten Outstandhind6. In-Contracting (Contract SentIn-Contract7. Won (Contract Signed)Closed Won@probabitity Y ^ty. ?Dis_selectable V30.00 opportunity35.00 opportunity40.00 opportunity50.00 opportunity50.00 opportunity70.00 opportunity75.00 opportunity90.00 opportunity98.00 opportunity100.00 opportunity100.00 oppontunityO sequence VW created_at V• :csvvatso6@deleted_at Ycomtscomhssnullcnulle<null»cnult<null><oullMan:t//Wow.m.lron.1oat/twdou18.12...
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2980
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2026-05-28T15:26:37.201467+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-28/1779 /Users/lukas/.screenpipe/data/data/2026-05-28/1779981997201_m1.jpg...
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iTerm2
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IAlSlackFileEditViewGoHistoryWindowActivity Monito IAlSlackFileEditViewGoHistoryWindowActivity MonitorAll ProcessesProcess Name% CPUPhpStormkernel_taskscreenpipereplaydWindowServercom.apple.Safari.SafeBrowsing.ServiceFirefoxCP Isolated Web Contentlanguage_server_macos_armlaunchservicesdcoreaudiodbluetoothdActivity MonitorFirefoxFirefoxCP Isolated Web ContentAlfredFirefoxCP Isolated Web ContentSlackWispr FlowClaudeiTerm2Slack Helper (Renderer)Wispr FlowFirefoxCP Isolated Web ContentCursorUlViewService (Not Responding)Wispr Flow Helper (Renderer)logdControl StripFirefoxCP Isolated Web Content206,0127,274,361,130,615,99,37,26,35,93,33,22,82,72,42,42,42,12,01,91,81,71,71,51,41,41,41,3HelpCPU Time4:15:23,3424:01:15,553:49:01,816:38:30,498:05:56,622,8740:44,3711:50,661:04:16,331:01:38,5220:57,109:23,831:49:51,0852,731:41,4216:53,9913:56,814:19,1629:36,351:04:57,211:00:19,791:36,7213:35,236:01,775:39,7517:08,2653,1919:58,18System:User:Idle:Threads CPUMemoryEnelIdle Wake-UpsKp HomeDMsActivityFilesLater..•More+48,27%50,87%0,87%CPUED→Jiminny ...#+ More unreads# jbu-team-info# jiminny-bg# platform-team# platform-tickets# product_launches# random# releases# support# thank-yous# the_people_of jimi...Direct messagesEL. Iliyana NetsevaEo Vasil Vasilev&. Stefka Stoyanovao Stoyan TomovEo Petko KashinskiGalya Dimitrova: Todor StamatovRo Steliyan Georgievto Ves% MiraP.. Nikolay Yankov4o James GrahamLukas Kovalik y...::: AppsJira Cloud(alo)100% C8• Thu 28 May 18:26:36Describe what you are looking forlliyana Netseva6 0• MessagesAdd canvas+myand ivetseva SUeriMiima li prichina tolToday~raveno po tozi nachin iliprosto taka e napraveno nakogaLukas Kovalik 3:05 PMне знам, композитен филтьр е може би трябвада си настроиш нещата и после да направишедна заявка (Asked by например)тука не сьм сигурен, по-скоро е за продуктlliyana Netseva 4:00 PMok, thank youlliyana Netseva 5:45 PMИмам питане и се чудя кьм кого мога да сеобърна?става дума за deal insightsLukas Kovalik 5:54 PMПитай, ако мога ще отговоряlliyana Netseva 5:56 PMимам сделка която е със статус won но е вclosed losttova e ID-to 04a9cfad-2c87-4453-9e72-20aeb78ccf8d na sdelkataLukas Kovalik 6:00 PMUS или EU (edited)lliyana Netseva 6:01 PMeuMessage Iliyana Netseva...
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-5621850896517050520
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IAlSlackFileEditViewGoHistoryWindowActivity Monito IAlSlackFileEditViewGoHistoryWindowActivity MonitorAll ProcessesProcess Name% CPUPhpStormkernel_taskscreenpipereplaydWindowServercom.apple.Safari.SafeBrowsing.ServiceFirefoxCP Isolated Web Contentlanguage_server_macos_armlaunchservicesdcoreaudiodbluetoothdActivity MonitorFirefoxFirefoxCP Isolated Web ContentAlfredFirefoxCP Isolated Web ContentSlackWispr FlowClaudeiTerm2Slack Helper (Renderer)Wispr FlowFirefoxCP Isolated Web ContentCursorUlViewService (Not Responding)Wispr Flow Helper (Renderer)logdControl StripFirefoxCP Isolated Web Content206,0127,274,361,130,615,99,37,26,35,93,33,22,82,72,42,42,42,12,01,91,81,71,71,51,41,41,41,3HelpCPU Time4:15:23,3424:01:15,553:49:01,816:38:30,498:05:56,622,8740:44,3711:50,661:04:16,331:01:38,5220:57,109:23,831:49:51,0852,731:41,4216:53,9913:56,814:19,1629:36,351:04:57,211:00:19,791:36,7213:35,236:01,775:39,7517:08,2653,1919:58,18System:User:Idle:Threads CPUMemoryEnelIdle Wake-UpsKp HomeDMsActivityFilesLater..•More+48,27%50,87%0,87%CPUED→Jiminny ...#+ More unreads# jbu-team-info# jiminny-bg# platform-team# platform-tickets# product_launches# random# releases# support# thank-yous# the_people_of jimi...Direct messagesEL. Iliyana NetsevaEo Vasil Vasilev&. Stefka Stoyanovao Stoyan TomovEo Petko KashinskiGalya Dimitrova: Todor StamatovRo Steliyan Georgievto Ves% MiraP.. Nikolay Yankov4o James GrahamLukas Kovalik y...::: AppsJira Cloud(alo)100% C8• Thu 28 May 18:26:36Describe what you are looking forlliyana Netseva6 0• MessagesAdd canvas+myand ivetseva SUeriMiima li prichina tolToday~raveno po tozi nachin iliprosto taka e napraveno nakogaLukas Kovalik 3:05 PMне знам, композитен филтьр е може би трябвада си настроиш нещата и после да направишедна заявка (Asked by например)тука не сьм сигурен, по-скоро е за продуктlliyana Netseva 4:00 PMok, thank youlliyana Netseva 5:45 PMИмам питане и се чудя кьм кого мога да сеобърна?става дума за deal insightsLukas Kovalik 5:54 PMПитай, ако мога ще отговоряlliyana Netseva 5:56 PMимам сделка която е със статус won но е вclosed losttova e ID-to 04a9cfad-2c87-4453-9e72-20aeb78ccf8d na sdelkataLukas Kovalik 6:00 PMUS или EU (edited)lliyana Netseva 6:01 PMeuMessage Iliyana Netseva...
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2026-05-28T15:26:35.018880+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-28/1779 /Users/lukas/.screenpipe/data/data/2026-05-28/1779981995018_m2.jpg...
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PhpStorm
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faVsco.js – console [EU]
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rapstomCoocWindowFV faVsco.s ~#12121 on JY-20963-f rapstomCoocWindowFV faVsco.s ~#12121 on JY-20963-fx-l=enwlocallUmacurayscrict.on© RecordSelector.phg=.env.migrate=enw.nikilocal© CrmEntityRepository.phg2.env.other.env.production.env.production-eu=.env.ga=.env.ga=.[EMAIL] servace excenos baseservace aolesentspubuzc tunccionanporisraces tarray suypes & nult, esurane s ssangscagenane & nulu. escadeoow-thlnasned->where('type', Stage::TYPE_OPPORTUNITY)->geto-akeyoy cra_provzcer.rogforeach (Sp""stages"" as SdealStage)Kesoonschothttnonctturesccdtborbowp.ono-cs-ixer.dis..onowp.phpstorm.meta.php.ohounit.resulcacheE.pretticrianorearavhorcoe DexenosdorSexistingStage = SexistingStages-›get(Ssf'id')).windsurirulesI Restore soft-deleted stages that are now active sin HubSpotif (SexistingStage?->trashedd) 66 Ssf'active'))MAGLAUDS.mdcomooser.sonI/ Vosert stage (updates soft-deleted records without restoning then)Sstage = Sthis->conf_g->stages@-swithTrashed@->update0rCneatecfcomnoser dcldenendency.chacker.cogdew.isorEids.ty"teansid=> Sthis-srean->o1: 50)in ection ison distMEINSTAlme"tune•eaauenesMIINTERNAI WERHOOK SSTUD majiminny_storageMulicençac mall'is_selectablennahahst=> Stage: :TYPE_OPPORTUNITY,=> Ss['displayürder"),=> Ss['active"),=> Ss["probability") * 100MMakerepackage-lock.isonphpstan.neon.distphostan-baseline.necc<>phpunit.xmlT% raw.sal.query.saMNORAnNGMAif (SnissingStageName === $s["id')) &SnissingStage = $stage:Sstages() = Sstage->id:sonar-proiect propertiesEtest.ovSbusinessProcess-›stages()-›svnc(Sstages)<Untiled Diagram.xmilis wetur.confialMILCOUAAY CITEONE IMOIRURUTAT465)> ih External Librariesv E° Scratches and Consolesreum soissnosraoehv_ Database consoledconsole isuiAOFAL RISKS (FUr*oinhertdod474 00)publte funatzion svncûrganizattion@= vosd!...?AEU CEUTMan:t// Mowm/llronnoat /twdou18.2TO0У L7Inu co woy 1o.zoisServiceTest+0.laravel.lodA SF jiminny@localhostA console (PROD)C) Salesforce/Service.phgA console (EU) X uin users (EUD8.00€SUNER OT actyiesWHERE a.type LIKEAND a.created_at › DATE_SUB(NOW(), INTERVAL 30 DAY)SRoup By uoidr urenaiu, u,nane, u,sofcohone numbeIRDER BY SMS COUnt DESC# console [STAGING16961697169816991783- 705171211737_177217241725172€172710172/11735172017374710Oo liminny v031 49 428 X3 X108 A111SELECT DISTINCT u.id, u.enail, u.name, .tean_id, t.nane as team_namet.twilio_sms_sid, t.twilio_nessaging_sidSELECT * FROM teans WHERE nane LIKE "%Tourlane%": # 187, 209, 8150, salesforce-adningtSELECTCONCAT(u.id, CASE WHEN u.id = t.owner id THEN " (ouner)' ELSE "* END) AS user id4. omner. id FROM socioil aecounts s8J0TM users u on u.id = sa,sociable.ioWHERE v.team_id = 187 and sa.provider = 'salesforce':activitsies where 1d = 31264367,setaccountd = 4503y contactd = 1331639opponcunstvactiys es" uodared ar = 7826-15-22 87.16317 Mhered =372select. * fron toxt relave where created at > 12026-95-01*select *rom activities order by d desceselect * rom usens nhere nane Uike "SubnaiSELECT * FROM opportunities WHERE vuid to bin('84a9cfad-2c87-4453-9e72-20aeb78ccf8d*)select * from teams where id = 555:eolont e feon etanod shono tonn ihlr C6d.sa.*t.owner id FROM social accounts s&tOTM neong mAn mideee caAtohloJOIN teams t on t.id = u.tean 1cWUSOE 1400e X4= 400 Gnd C6 AAAUZHOR - IhINGAARINCascadeles Orcnnworeebeeionhnves ohtine oDonRitoootaNorenhooer.orobabuty" s Tloat (Coatal"cetadata""nrobabto tyteohThis s the root causeHere's the full explanation:Root eause: moorStaces overwntes DB orobabilty with Huospot's valueThe flow is1. Someone manually changed stage 20616's probability in the Jiminny DB to 100.00 on 2826-45-44 . The stage crn provider 1d: "closedtost" isHubSpot's standard "Closed Lost" stage which natively has probability ® in HubSpot.2. ImportStages() runs (during any pipeline/stage sync), It callsService.php:445-454Sstage = Sthis->config-ostages()-withTrashed()->update0rCreate(l"crm_provider_1d a 55l-10"JPebbsitencetorosbliew'113. sattorobabsKtu"1 comas from RestonscNorentaer.roms WrebenlStaoe"orobability" o (4loat) (Saata("retadata" I("orobabsUitv' 1 22 11.HubSpot returns netadata.probability = e for closedlost. So $s['probability") * 100 • 0. This resets stage 20616's probability back to 0 in tho4. Now getClosedDealStaces() outs "closedlost" into lostll (orobability 0), not woni• The deal syncs → is_von = false, is_closed = truetha connonss of muonte.May 4After May 4Stace 20616 probability manually changed to 100 in Jiminny DAmortStanes () runr → resetr staae 20616 probability back to 0 (frem HubSpot)May 20Dral synos → *closedlost» is in lostll (orob=0) = ts won = falarThe opportunitye atane ta in etill 20616 (the stage record ID never changed), but by the time it suncad on May 20, iroortStages had already reset theprobability of that stage back to 0. So when bui ldOpportunityData runs, "closedlost" is in lost(I, not won!!The core issue: inportStages always overwrites the DB probability with whatever HubSpot says. Any manual probability customisation in Jiminny getswiped out the next time stages are synoed from HubSpot. Stage 20616 was manually set to 100 but the label says *7. Won (Contract Signed)" while thiHibSoot em omuider da le cloadilost = HibSootte nativa orobability for that is Ouso ft cate racatGuntaAck anuthing (XOLeadont17A0K WITS e...
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NULL
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5136859934111202867
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NULL
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typing_pause
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ocr
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NULL
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rapstomCoocWindowFV faVsco.s ~#12121 on JY-20963-f rapstomCoocWindowFV faVsco.s ~#12121 on JY-20963-fx-l=enwlocallUmacurayscrict.on© RecordSelector.phg=.env.migrate=enw.nikilocal© CrmEntityRepository.phg2.env.other.env.production.env.production-eu=.env.ga=.env.ga=.[EMAIL] servace excenos baseservace aolesentspubuzc tunccionanporisraces tarray suypes & nult, esurane s ssangscagenane & nulu. escadeoow-thlnasned->where('type', Stage::TYPE_OPPORTUNITY)->geto-akeyoy cra_provzcer.rogforeach (Sp""stages"" as SdealStage)Kesoonschothttnonctturesccdtborbowp.ono-cs-ixer.dis..onowp.phpstorm.meta.php.ohounit.resulcacheE.pretticrianorearavhorcoe DexenosdorSexistingStage = SexistingStages-›get(Ssf'id')).windsurirulesI Restore soft-deleted stages that are now active sin HubSpotif (SexistingStage?->trashedd) 66 Ssf'active'))MAGLAUDS.mdcomooser.sonI/ Vosert stage (updates soft-deleted records without restoning then)Sstage = Sthis->conf_g->stages@-swithTrashed@->update0rCneatecfcomnoser dcldenendency.chacker.cogdew.isorEids.ty"teansid=> Sthis-srean->o1: 50)in ection ison distMEINSTAlme"tune•eaauenesMIINTERNAI WERHOOK SSTUD majiminny_storageMulicençac mall'is_selectablennahahst=> Stage: :TYPE_OPPORTUNITY,=> Ss['displayürder"),=> Ss['active"),=> Ss["probability") * 100MMakerepackage-lock.isonphpstan.neon.distphostan-baseline.necc<>phpunit.xmlT% raw.sal.query.saMNORAnNGMAif (SnissingStageName === $s["id')) &SnissingStage = $stage:Sstages() = Sstage->id:sonar-proiect propertiesEtest.ovSbusinessProcess-›stages()-›svnc(Sstages)<Untiled Diagram.xmilis wetur.confialMILCOUAAY CITEONE IMOIRURUTAT465)> ih External Librariesv E° Scratches and Consolesreum soissnosraoehv_ Database consoledconsole isuiAOFAL RISKS (FUr*oinhertdod474 00)publte funatzion svncûrganizattion@= vosd!...?AEU CEUTMan:t// Mowm/llronnoat /twdou18.2TO0У L7Inu co woy 1o.zoisServiceTest+0.laravel.lodA SF jiminny@localhostA console (PROD)C) Salesforce/Service.phgA console (EU) X uin users (EUD8.00€SUNER OT actyiesWHERE a.type LIKEAND a.created_at › DATE_SUB(NOW(), INTERVAL 30 DAY)SRoup By uoidr urenaiu, u,nane, u,sofcohone numbeIRDER BY SMS COUnt DESC# console [STAGING16961697169816991783- 705171211737_177217241725172€172710172/11735172017374710Oo liminny v031 49 428 X3 X108 A111SELECT DISTINCT u.id, u.enail, u.name, .tean_id, t.nane as team_namet.twilio_sms_sid, t.twilio_nessaging_sidSELECT * FROM teans WHERE nane LIKE "%Tourlane%": # 187, 209, 8150, salesforce-adningtSELECTCONCAT(u.id, CASE WHEN u.id = t.owner id THEN " (ouner)' ELSE "* END) AS user id4. omner. id FROM socioil aecounts s8J0TM users u on u.id = sa,sociable.ioWHERE v.team_id = 187 and sa.provider = 'salesforce':activitsies where 1d = 31264367,setaccountd = 4503y contactd = 1331639opponcunstvactiys es" uodared ar = 7826-15-22 87.16317 Mhered =372select. * fron toxt relave where created at > 12026-95-01*select *rom activities order by d desceselect * rom usens nhere nane Uike "SubnaiSELECT * FROM opportunities WHERE vuid to bin('84a9cfad-2c87-4453-9e72-20aeb78ccf8d*)select * from teams where id = 555:eolont e feon etanod shono tonn ihlr C6d.sa.*t.owner id FROM social accounts s&tOTM neong mAn mideee caAtohloJOIN teams t on t.id = u.tean 1cWUSOE 1400e X4= 400 Gnd C6 AAAUZHOR - IhINGAARINCascadeles Orcnnworeebeeionhnves ohtine oDonRitoootaNorenhooer.orobabuty" s Tloat (Coatal"cetadata""nrobabto tyteohThis s the root causeHere's the full explanation:Root eause: moorStaces overwntes DB orobabilty with Huospot's valueThe flow is1. Someone manually changed stage 20616's probability in the Jiminny DB to 100.00 on 2826-45-44 . The stage crn provider 1d: "closedtost" isHubSpot's standard "Closed Lost" stage which natively has probability ® in HubSpot.2. ImportStages() runs (during any pipeline/stage sync), It callsService.php:445-454Sstage = Sthis->config-ostages()-withTrashed()->update0rCreate(l"crm_provider_1d a 55l-10"JPebbsitencetorosbliew'113. sattorobabsKtu"1 comas from RestonscNorentaer.roms WrebenlStaoe"orobability" o (4loat) (Saata("retadata" I("orobabsUitv' 1 22 11.HubSpot returns netadata.probability = e for closedlost. So $s['probability") * 100 • 0. This resets stage 20616's probability back to 0 in tho4. Now getClosedDealStaces() outs "closedlost" into lostll (orobability 0), not woni• The deal syncs → is_von = false, is_closed = truetha connonss of muonte.May 4After May 4Stace 20616 probability manually changed to 100 in Jiminny DAmortStanes () runr → resetr staae 20616 probability back to 0 (frem HubSpot)May 20Dral synos → *closedlost» is in lostll (orob=0) = ts won = falarThe opportunitye atane ta in etill 20616 (the stage record ID never changed), but by the time it suncad on May 20, iroortStages had already reset theprobability of that stage back to 0. So when bui ldOpportunityData runs, "closedlost" is in lost(I, not won!!The core issue: inportStages always overwrites the DB probability with whatever HubSpot says. Any manual probability customisation in Jiminny getswiped out the next time stages are synoed from HubSpot. Stage 20616 was manually set to 100 but the label says *7. Won (Contract Signed)" while thiHibSoot em omuider da le cloadilost = HibSootte nativa orobability for that is Ouso ft cate racatGuntaAck anuthing (XOLeadont17A0K WITS e...
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NULL
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NULL
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NULL
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NULL
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87156
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2980
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29
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2026-05-28T15:26:34.639781+00:00
|
/Users/lukas/.screenpipe/data/data/2026-05-28/1779 /Users/lukas/.screenpipe/data/data/2026-05-28/1779981994639_m1.jpg...
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PhpStorm
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faVsco.js – console [EU]
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1
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NULL
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monitor_1
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NULL
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NULL
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NULL
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NULL
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SlackFileEditViewGoHistoryWindowActivity MonitorAl SlackFileEditViewGoHistoryWindowActivity MonitorAll ProcessesProcess Name% CPUPhpStormkernel_taskreplaydscreenpipeWindowServerlanguage_server_macos_armFirefoxCP Isolated Web Contentlaunchservicesdcoreaudiodcom.apple.Safari.SafeBrowsing.ServiceCursorUlViewService (Not Responding)Activity MonitorbluetoothdFirefoxCP Isolated Web ContentFirefoxWispr FlowFirefoxCP Isolated Web ContentAlfredFirefoxCP Isolated Web ContentSlack Helper (Renderer)ierm2FirefoxCP Isolated Web ContentWispr Flow Helper (Renderer)Notion Helper (Renderer)Karabiner-Core-ServicelogdtrustdControl Centre283,6110,956,125,215,712,28,87,95,7HelpCPU Time4:15:12,2924:01:08,736:38:27,223:48:57,828:05:54,9811:50,2840:43,871:04:15,991:01:38,212,026:01,699:23,6620:56,9252,591:49:50,934:19,0419:58,111:41,2916:53,861:00:19,701:04:57,1113:35,145:39,6725:12,7420:49,4117:08,1815:01,6520:44,28System:User:Idle:Threads CPUMemoryEnelIdle Wake-UpsKp HomeDMsActivityFilesLater..•More+40,10%56,12%3,78%CPUED→Jiminny ...#+ More unreads# jbu-team-info# jiminny-bg# platform-team# platform-tickets# product_launches# random# releases# support# thank-yous# the_people_of jimi...Direct messagesEL. Iliyana NetsevaEo Vasil Vasilev&. Stefka Stoyanovao Stoyan TomovEo Petko KashinskiGalya Dimitrova: Todor StamatovRo Steliyan Georgievto Ves% MiraP.. Nikolay Yankov4o James GrahamLukas Kovalik y...::: AppsJira Cloud(alo)100% C8• Thu 28 May 18:26:34Describe what you are looking forlliyana Netseva6 0• MessagesAdd canvas+myand ivetseva SUeriMiima li prichina tolToday~raveno po tozi nachin iliprosto taka e napraveno nakogaLukas Kovalik 3:05 PMне знам, композитен филтьр е може би трябвада си настроиш нещата и после да направишедна заявка (Asked by например)тука не сьм сигурен, по-скоро е за продуктlliyana Netseva 4:00 PMok, thank youlliyana Netseva 5:45 PMИмам питане и се чудя кьм кого мога да сеобърна?става дума за deal insightsLukas Kovalik 5:54 PMПитай, ако мога ще отговоряlliyana Netseva 5:56 PMимам сделка която е със статус won но е вclosed losttova e ID-to 04a9cfad-2c87-4453-9e72-20aeb78ccf8d na sdelkataLukas Kovalik 6:00 PMUS или EU (edited)lliyana Netseva 6:01 PMeuMessage Iliyana Netseva...
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NULL
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5915604848942556052
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NULL
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visual_change
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ocr
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NULL
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SlackFileEditViewGoHistoryWindowActivity MonitorAl SlackFileEditViewGoHistoryWindowActivity MonitorAll ProcessesProcess Name% CPUPhpStormkernel_taskreplaydscreenpipeWindowServerlanguage_server_macos_armFirefoxCP Isolated Web Contentlaunchservicesdcoreaudiodcom.apple.Safari.SafeBrowsing.ServiceCursorUlViewService (Not Responding)Activity MonitorbluetoothdFirefoxCP Isolated Web ContentFirefoxWispr FlowFirefoxCP Isolated Web ContentAlfredFirefoxCP Isolated Web ContentSlack Helper (Renderer)ierm2FirefoxCP Isolated Web ContentWispr Flow Helper (Renderer)Notion Helper (Renderer)Karabiner-Core-ServicelogdtrustdControl Centre283,6110,956,125,215,712,28,87,95,7HelpCPU Time4:15:12,2924:01:08,736:38:27,223:48:57,828:05:54,9811:50,2840:43,871:04:15,991:01:38,212,026:01,699:23,6620:56,9252,591:49:50,934:19,0419:58,111:41,2916:53,861:00:19,701:04:57,1113:35,145:39,6725:12,7420:49,4117:08,1815:01,6520:44,28System:User:Idle:Threads CPUMemoryEnelIdle Wake-UpsKp HomeDMsActivityFilesLater..•More+40,10%56,12%3,78%CPUED→Jiminny ...#+ More unreads# jbu-team-info# jiminny-bg# platform-team# platform-tickets# product_launches# random# releases# support# thank-yous# the_people_of jimi...Direct messagesEL. Iliyana NetsevaEo Vasil Vasilev&. Stefka Stoyanovao Stoyan TomovEo Petko KashinskiGalya Dimitrova: Todor StamatovRo Steliyan Georgievto Ves% MiraP.. Nikolay Yankov4o James GrahamLukas Kovalik y...::: AppsJira Cloud(alo)100% C8• Thu 28 May 18:26:34Describe what you are looking forlliyana Netseva6 0• MessagesAdd canvas+myand ivetseva SUeriMiima li prichina tolToday~raveno po tozi nachin iliprosto taka e napraveno nakogaLukas Kovalik 3:05 PMне знам, композитен филтьр е може би трябвада си настроиш нещата и после да направишедна заявка (Asked by например)тука не сьм сигурен, по-скоро е за продуктlliyana Netseva 4:00 PMok, thank youlliyana Netseva 5:45 PMИмам питане и се чудя кьм кого мога да сеобърна?става дума за deal insightsLukas Kovalik 5:54 PMПитай, ако мога ще отговоряlliyana Netseva 5:56 PMимам сделка която е със статус won но е вclosed losttova e ID-to 04a9cfad-2c87-4453-9e72-20aeb78ccf8d na sdelkataLukas Kovalik 6:00 PMUS или EU (edited)lliyana Netseva 6:01 PMeuMessage Iliyana Netseva...
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87155
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NULL
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NULL
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87155
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2980
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28
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2026-05-28T15:26:32.760282+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-28/1779 /Users/lukas/.screenpipe/data/data/2026-05-28/1779981992760_m1.jpg...
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Alfred
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Alfred
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1
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NULL
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monitor_1
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NULL
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NULL
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NULL
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NULL
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Alfred Search Field
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[{"role":"AXTextField","text&# [{"role":"AXTextField","text":"Alfred Search Field","depth":1,"bounds":{"left":0.26180556,"top":0.16777778,"width":0.43194443,"height":0.05888889},"on_screen":true,"help_text":"Alfred Search","role_description":"text field","is_enabled":true,"is_focused":true}]...
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7926243118367575
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7570943109877468232
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typing_pause
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hybrid
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NULL
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Alfred Search Field
SlackFileEditViewGoHistoryWind Alfred Search Field
SlackFileEditViewGoHistoryWindowHelpActivity MonitorAll ProcessesProcess Name% CPUCPU TimeThreadsPhpStormkernel_taskreplaydscreenpipeWindowServerlanguage_server_macos_armFirefoxCP Isolated Web Contentlaunchservicesdcoreaudiodcom.apple.Safari.SafeBrowsing.ServiceCursorUlViewService (Not Responding)Activity MonitorbluetoothdFirefoxCP Isolated Web ContentFirefoxWispr FlowFirefoxCP Isolated Web ContentAlfredFirefoxCP Isolated Web ContentSlack Helper (Renderer)ierm2FirefoxCP Isolated Web ContentWispr Flow Helper (Renderer)Notion Helper (Renderer)Karabiner-Core-ServicelogdtrustdControl Centre283,64:15:12,29261119100\A]type team id7,95,75,34,63,53,42,92,82,32,22,12,12,01,81,61,61,21,11,11,11,01:04:15,9971:01:38,212,026:01,699:23,6622551020:56,9252,59111:49:50,9325704:19,04172319:58,111:41,2916:53,8614271:00:19,701:04:57,1122713:35,145:39,67252125:12,7420:49,41201617:08,1815:01,6520:44,286System:User:Idle:CPUMemoryEnelIdle Wake-UpsKp ActivityFilesLater..•More+18,97%39,27%41,76%CPUED→Jiminny ...# + More unreads# product_launches# random# releases# support# thank-yous# the_people_of jimi...Direct messagesEL. Iliyana NetsevaEo Vasil Vasilev&. Stefka Stoyanovao Stoyan Tomovo Petko KashinskiGalya Dimitrova: Todor Stamatov. Steliyan Georgievto Ves% MiraP.. Nikolay Yankov4o James GrahamLukas Kovalik y...::: AppsJira Cloud(all100% <78• Thu 28 May 18:26:32Describe what you are looking forlliyana Netseva• Messagest Add canvas+nyand ivetseva SUeriMiAIma li prichina tolToday~raveno po tozi nachin iliprosto taka e napraveno nakogaukas Kovalik 3:05 PMне знам, композитен филтьр е може би трябвада си настроиш нещата и после да направишедна заявка (Asked by например)тука не сьм сигурен, по-скоро е за продуктlliyana Netseva 4:00 PMok, thank youlliyana Netseva 5:45 PMИмам питане и се чудя към кого мога да сеобърна?става дума за deal insightsLukas Kovalik 5:54 PMПитай, ако мога ще отговоряlliyana Netseva 5:56 PMимам сделка която е със статус won но е вclosed losttova e ID-to 04a9cfad-2c87-4453-9e72-20aeb78ccf8d na sdelkataLukas Kovalik 6:00 PMUS или EU (edited)lliyana Netseva 6:01 PMeuMessage Iliyana Netseva...
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NULL
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NULL
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NULL
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NULL
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87154
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2981
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19
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2026-05-28T15:26:32.658777+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-28/1779 /Users/lukas/.screenpipe/data/data/2026-05-28/1779981992658_m2.jpg...
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Alfred
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Alfred
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1
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NULL
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monitor_2
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NULL
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NULL
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NULL
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NULL
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Alfred Search Field
|
[{"role":"AXTextField","text&# [{"role":"AXTextField","text":"Alfred Search Field","depth":1,"on_screen":true,"help_text":"Alfred Search","role_description":"text field","is_enabled":true,"is_focused":true}]...
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7926243118367575
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7570943109877468232
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typing_pause
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hybrid
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NULL
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Alfred Search Field
rnpstomViewFv faVsco.|s= env.l Alfred Search Field
rnpstomViewFv faVsco.|s= env.locall=.env.migrate=enw.nikilocal2.env.other.env.production.env.production-eu=.env.ga=.env.ga=.[EMAIL] dcldenendency.chacker.cogdew.isorEids.tyin ection ison distMEINSTAlmeMIINTERNAI WERHOOK SSTUD majiminny_storageMulicençac mallMMakerepackage-lock.isonphpstan.neon.distphostan-baseline.necc<>phpunit.xmlT% raw.sal.query.saMNORAnNGMAsonar-proiect propertiesEtest.ov<Untiled Diagram.xmiis wetur.confialMILCOUAAY CITEONE MMOIRURUTAT> ih External Librariesv E° Scratches and Consolesv_ Database consoledconsole istiADFAL RISKS (FUNAEU CEUTCoocWindowAdtwtycontroller.pngUmacurayscrict.on© RecordSelector.phg© CrmEntityRepository.phgclass servace excenos baseservace aolesencspubuzc tunccionanporisraces tarray suypes a nult, istrano sissandscagenane & nulu. escadeoow-thlnasned->where('type', Stage::TYPE_OPPORTUNITY)->get-akeyoy cra_provcer.rogforeach (Sp("stages"" as SdealStage)Kesoonschorahbt..nondturesrodttorbecarawelorcoe DexenosdurSexistingStage = SexistingStages-›get(Ssf'id'))I Restore soft-deleted stages that are now active sin HubSpotif (SexistingStage?->trashedO) 66 Ssf'active'))I/ Vosert stage (updates soft-deleted records without restoning then)Sstage = Sthis->conf_g-›stages@->withTrashed@->update0rCneatecf"teansid=> Sthis-sreano>oth: 50),"tune•eaauenes'is_selectablennahahst=> Stage: :TYPE_OPPORTUNITY,=> Ss['displayürder"),=> Ss['active"),=> Ss["probability") * 100if (SnissingStageName === $s["id')) &SnissingStage = $stage:Sstages() = Sstage->id:SbusinessProcess-›stages()-›svnc(Sstages)465)reumsoissnosraoe*oinhertdod473 0>publte funatzion syncûrganizatsionO= vosd!...?Inu co woy to.zois+0.A console (PRODD8.00€C) Salesforce/Service.phgA console (EU) X iin users (EU# console [STAGING - 17001708I173-171417221723- 17211I11Oo liminny v031 49 A28 V3 У 108 A 1SeLen ossNct usid, urenal, u,nae, u,softohone nunber cul ma,sid as sas countFROM users UBNNER Ow actowiies a eosiin: oN usid e arusenWHERE a.type LIKEAND a.created_at › DATE_SUBCNOWO), INTERVAL 38 DAY.GROUP BY u.id, u.enail, u.nane, u.softphone_numbernonse Ry eme caunt isshSELECT DISTINCT u.id, u.enail, u.name, u.team_id, t.nane as team_namet.twilio_sns_sid, t.twilzo_messaging.sioFROM users uINNER JOIN teams t (1.n<->1: ON U.tean_id = t.idWHERE (t.twiliosms sid IS NOT NULL OR t.twilio messaging sid IS NOT NULL)AND V.status = 1ORDER BY t.name, u.enail;=SELECT * FROM teans WHERE nane LIKE "%Tourlane%"; # 187, 209, 8150, [EMAIL],1d, CASE WHEN u,id = thouner id THEN * (ouner)' ELSE ** END) AS user$1dsa.*,thownen id FROM social accounts seJOTM usens u on u.sid = sa,sociable ioeke uemueonosrorowerenonselect * from acrivutes where d = 312643676select * from contacts nhere 1o= 0331639id = 4156632;select * rom onnontunies where o = 48436781# "staoe $d" = 13273)'activittes" 'uodated at* = 2826-65-22 67:16-17 whenelvccount 10 - 415632, Con-a2 10 - 6351639, "opportunityselect * from text relays where created at > *2826-85-81':select * from activities order by id desc:select * from users where nane like 'Subrax"1770mSELECT + GOOM Annontunitioe WHEDE mudd to biote@toonken.2n99.4167.0090.2000h28006901Tselect * from teans where id = 555:colont e fran otanoo chono toon Bal e 666.=1m25Cascadeles Orcnnworeebeionhnves dohtine @oDorPitocotatoe nhcoo..orobabiity" s Moar catal setadata"orobabto tyhThis s the root causeHere's the full explanation:Root eause: moor Staces overwntes DB orobabilty with Huospot's vallueThe flow is1. Someone manually changed stage 20616's probability in the Jiminny DB to 100.00 on 2826-45-44 . The stage crn provider 1d: "closedtost" isHubSpot's standard "Closed Lost" stage which natively has probability ® in HubSpot.2. ImportStages() runs (during any pipeline/stage sync), It callsService.php:445-454Sstage = Sthis->config-ostages()-withTrashed()->update0rCreate(l"crm_provider_1d a 55l-10"JPebbsitencetorosbliew'113. sattorobabsKtu"1 comas from RestonscNorentaer.roms WrebenlStaoeResoonseNormnlxn.cho.68"orobability" a (4loat) (Saataf"retadata"|("orobabfUitv'122 1.HubSpot returns netadata.probability = e for closedlost. So $s['probability") * 100 • 0. This resets stage 20616's probability back to 0 in tho4. Now getClosedDealStaces() outs "closedlost" into lostll (orobability 0), not woni5. The deal syncs → is_von = false, is_closed = truetha connonss of muonte.DateMay 4After May 4Stace 20616 probability manually changed to 100 in Jiminny DRmortStanes () runr → resetr staae 20616 probability back to 0 (frem HubSpot)May 20Dral synos → *closedlost» is in lostll (orob=0) = ts won = falarThe opportunitye atane ta in etill 20616 (the stage record ID never changed), but by the time it suncad on May 20, iroortStages had already reset theprobability of that stage back to 0. So when buf ldOpportunityData runs, "closedlost" is in lost(I, not von!!The core issue: inportStages always overwrites the DB probability with whatever HubSpot says. Any manual probability customisation in Jiminny getswiped out the next time stages are synoed from HubSpot. Stage 20616 was manually set to 100 but the label says "7. Won (Contract Signed)" while theHibSoot em omuidar ta le clostilost = HibSootts nativn orobabilitu for that ie Ouco it cate racanGuntaAsk anvthing (XoLeadont17220LITE...
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2026-05-28T15:26:30.580869+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-28/1779 /Users/lukas/.screenpipe/data/data/2026-05-28/1779981990580_m2.jpg...
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Alfred
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Alfred
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1
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monitor_2
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100
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[{"role":"AXTextField","text&# [{"role":"AXTextField","text":"100","depth":1,"on_screen":true,"value":"100","help_text":"Alfred Search","role_description":"text field","is_enabled":true,"is_focused":true}]...
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1647482063191709432
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1647482063191709432
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typing_pause
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hybrid
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100
rnpstomViewFv faVsco.|s= env.locall=.env.migra 100
rnpstomViewFv faVsco.|s= env.locall=.env.migrate=enw.nikilocal2.env.other.env.production.env.production-eu=.env.ga=.env.ga=.[EMAIL] dcldenendency.chacker.cogdew.isorEids.tyin ection ison distMEINSTAlmeMIINTERNAI WERHOOK SSTUD majiminny_storageMulicençac mallMMakerepackage-lock.isonphpstan.neon.distphostan-baseline.necc<>phpunit.xmlT% raw.sal.query.saMNORAnNGMAsonar-proiect propertiesEtest.ov<Untiled Diagram.xmiis wetur.confialMILCOUAAY CITEONE MMOIRURUTAT> ih External Librariesv E° Scratches and Consolesv_ Database consoledconsole istiADFAL RISKS (FUNAEU CEUTCoocWindowAdtwtycontroller.pngUmacurayscrict.on© RecordSelector.phg© CrmEntityRepository.phgclass servace excenos baseservace aolesencspubuzc tunccionanporisraces tarray suypes a nult, istrano sissandscagenane & nulu. escadeoow-thlnasned->where('type', Stage::TYPE_OPPORTUNITY)->get-akeyoy cra_provcer.rogforeach (Sp("stages"" as SdealStage)Kesoonschorahbt..nondturesrodttorbecarawelorcoe DexenosdurSexistingStage = SexistingStages-›get(Ssf'id'))I Restore soft-deleted stages that are now active sin HubSpotif (SexistingStage?->trashedO) 66 Ssf'active'))I/ Vosert stage (updates soft-deleted records without restoning then)Sstage = Sthis->conf_g-›stages@->withTrashed@->update0rCneatecf"teansid=> Sthis-sreano>oth: 50),"tune•eaauenes'is_selectablennahahst=> Stage: :TYPE_OPPORTUNITY,=> Ss['displayürder"),=> Ss['active"),=> Ss["probability") * 100if (SnissingStageName === $s["id')) &SnissingStage = $stage:Sstages() = Sstage->id:SbusinessProcess-›stages()-›svnc(Sstages)465)reumsoissnosraoe*oinhertdod473 0>publte funatzion syncûrganizatsionO= vosd!...?Thu 28 May 18:26:30+0.A console (PRODD8.00€C) Salesforce/Service.phgA console (EU) X iin users (EU# console [STAGING - 17001708I173-171417221723- 17211I11Oo liminny v031 49 A28 V3 У 108 A 1SeLen ossNct usid, urenal, u,nae, u,softohone nunber cul ma,sid as sas countFROM users UBNNER Ow actowiies a eosiin: oN usid e arusenWHERE a.type LIKEAND a.created_at › DATE_SUBCNOWO), INTERVAL 38 DAY.GROUP BY u.id, u.enail, u.nane, u.softphone_numbernonse Ry eme caunt isshSELECT DISTINCT u.id, u.enail, u.name, u.team_id, t.nane as team_namet.twilio_sns_sid, t.twilzo_messaging.sioFROM users uINNER JOIN teams t (1.n<->1: ON U.tean_id = t.idWHERE (t.twiliosms sid IS NOT NULL OR t.twilio messaging sid IS NOT NULL)AND V.status = 1ORDER BY t.name, u.enail;=SELECT * FROM teans WHERE nane LIKE "%Tourlane%"; # 187, 209, 8150, [EMAIL],1d, CASE WHEN u,id = thouner id THEN * (ouner)' ELSE ** END) AS user$1dsa.*,thownen id FROM social accounts seJOTM usens u on u.sid = sa,sociable ioeke uemueonosrorowerenonselect * from acrivutes where d = 312643676select * from contacts nhere 1o= 0331639id = 4156632;select * rom onnontunies where o = 48436781# "staoe $d" = 13273)'activittes" 'uodated at* = 2826-65-22 67:16-17 whenelvccount 10 - 415632, Con-a- 10 - 6351639, "opportunityselect * from text relays where created at > *2826-85-81':select * from activities order by id desc:select * from users where nane like 'Subrax"1770mSELECT + GOOM Annontunitioe WHEDE mudd to biote@toonken.2n99.4167.0090.2000h28006901Tselect * from teans where id = 555:colont e fran otanoo chono toon Bal e 666.=1m25Cascadeles Orcnnworeeoionhnves dohtine @oDorPitocotatoe nhcoo..orobabiity" s Moar catal setadata"orobabto tyhThis s the root causeHere's the full explanation:Root eause: moor Staces overwntes DB orobabilty with Huospot's vallueThe flow is1. Someone manually changed stage 20616's probability in the Jiminny DB to 100.00 on 2826-45-44 . The stage crn provider 1d: "closedtost" isHubSpot's standard "Closed Lost" stage which natively has probability ® in HubSpot.2. ImportStages() runs (during any pipeline/stage sync), It callsService.php:445-454Sstage = Sthis->config-ostages()-withTrashed()->update0rCreate(l"crm_provider_1d a 55l-10"JPebbsitencetorosbliew'113. sattorobabsKtu"1 comas from RestonscNorentaer.roms WrebenlStaoeResoonseNormnlxn.cho.68"orobability" a (4loat) (Saataf"retadata"|("orobabfUitv'122 1.HubSpot returns netadata.probability = e for closedlost. So $s['probability") * 100 • 0. This resets stage 20616's probability back to 0 in tho4. Now getClosedDealStaces() outs "closedlost" into lostll (orobability 0), not woni5. The deal syncs → is_von = false, is_closed = truetha connonss of muonte.DateMay 4After May 4Stace 20616 probability manually changed to 100 in Jiminny DRmortStanes () runr → resetr staae 20616 probability back to 0 (frem HubSpot)May 20Dral synos → *closedlost» is in lostll (orob=0) = ts won = falarThe opportunitye atane ta in etill 20616 (the stage record ID never changed), but by the time it suncad on May 20, iroortStages had already reset theprobability of that stage back to 0. So when buf ldOpportunityData runs, "closedlost" is in lost(I, not von!!The core issue: inportStages always overwrites the DB probability with whatever HubSpot says. Any manual probability customisation in Jiminny getswiped out the next time stages are synoed from HubSpot. Stage 20616 was manually set to 100 but the label says "7. Won (Contract Signed)" while theHibSoot em omuidar ta le clostilost = HibSootts nativn orobabilitu for that ie Ouco it cate racanGuntaAsk anvthing (XoLeadont17220LITE...
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87152
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2980
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27
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2026-05-28T15:26:30.187089+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-28/1779 /Users/lukas/.screenpipe/data/data/2026-05-28/1779981990187_m1.jpg...
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Alfred
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Alfred
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1
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NULL
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monitor_1
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NULL
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NULL
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NULL
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NULL
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100
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[{"role":"AXTextField","text&# [{"role":"AXTextField","text":"100","depth":1,"bounds":{"left":0.26180556,"top":0.16777778,"width":0.43194443,"height":0.05888889},"on_screen":true,"value":"100","help_text":"Alfred Search","role_description":"text field","is_enabled":true,"is_focused":true}]...
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1647482063191709432
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1647482063191709432
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visual_change
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hybrid
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NULL
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100
1AlSlackFileEditViewGoHistoryActivity MonitorA 100
1AlSlackFileEditViewGoHistoryActivity MonitorAll ProcessesProcess NamePhpStormkernel_taskreplaydscreenpipeWindowServerlanguage_server_macos_armFirefoxCP Isolated Web Contentcoreaudiodcef_server Helper (Renderer)cef__serverClaudebluetoothdFirefoxActivity MonitorFirefoxCP Isolated Web ContentSlackFirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentWispr FlowWispr FlowiTerm2cef_server Helper (GPU)Wispr Flow Helper (Renderer)Karabiner-Core-ServiceFirefoxCP Isolated Web ContentSlack Helper (Renderer)logdControl CentreWindow% CPU205,214"1A.6,24,63,93,73,73,13,12,42,32,12,02,01,91,91,71,61,51,31,31,31,2HelpCPU Time4:14:57,18Threads262type team id1:01:37,909:38,084:20,3929:36,2020:56,741:49:50,789:23,4852,4413:56,6616:53,7519:57,991:36,594:18,921:04:57,028:26,225:39,5920:49,354:39,901:00:19,5917:08,1220:44,23System:User:Idle: CPUMemoryEnelIdle Wake-Ups575Kp ActivityFilesLater..•More+22,16%22,65%55,20%CPUED→Jiminny ...# + More unreads# product_launches# random# releases# support# thank-yous# the_people_of jimi...Direct messagesEL. Iliyana NetsevaEo Vasil Vasilev&. Stefka Stoyanovao Stoyan Tomovo Petko KashinskiGalya Dimitrova: Todor Stamatov&. Steliyan Georgievto Ves% MiraP.. Nikolay Yankov4o James GrahamLukas Kovalik y...::: AppsJira Cloud(all100% <78• Thu 28 May 18:26:29Describe what you are looking forlliyana Netseva• Messagest Add canvas+nyand ivetseva sus riMiAIma li prichina tolToday~raveno po tozi nachin iliprosto taka e napraveno nakogaukas Kovalik 3:05 PMне знам, композитен филтьр е може би трябвада си настроиш нещата и после да направишедна заявка (Asked by например)тука не сьм сигурен, по-скоро е за продуктlliyana Netseva 4:00 PMok, thank youlliyana Netseva 5:45 PMИмам питане и се чудя към кого мога да сеобърна?става дума за deal insightsLukas Kovalik 5:54 PMПитай, ако мога ще отговоряlliyana Netseva 5:56 PMимам сделка която е със статус won но е вclosed losttova e ID-to 04a9cfad-2c87-4453-9e72-20aeb78ccf8d na sdelkataLukas Kovalik 6:00 PMUS или EU (edited)lliyana Netseva 6:01 PMeuMessage Iliyana Netseva...
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/Users/lukas/.screenpipe/data/data/2026-05-28/1779 /Users/lukas/.screenpipe/data/data/2026-05-28/1779981987034_m1.jpg...
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PhpStorm
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faVsco.js – console [EU]
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
];
// Generate activity tr...
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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse HubSpot\\Client\\Crm\\Owners\\Model\\PublicOwner;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . '</strong></p>';\n $summary .= '<p>' . $summaryContents . '</p>';\n $metadata = $this->buildMetadataForSummaryUpdate($activity, $summary);\n\n try {\n $type = $this->matchActivityEngagementType($activity);\n $engagement = ['type' => $type];\n\n $this->client->updateEngagement($activity->getCrmProviderId(), $engagement, $metadata);\n } catch (Exception $e) {\n $this->logger->warning('[HubSpot] Update summary failed', [\n 'activity' => $activity->getUuid(),\n 'reason' => $e->getMessage(),\n ]);\n\n return false;\n }\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $activity->getCrmProviderId()],\n $metadata,\n );\n\n return true;\n }\n\n private function buildMetadataForSummaryUpdate(Activity $activity, string $summary): array\n {\n $descriptionField = $activity->getType() === Activity::TYPE_CONFERENCE ? 'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. No profile', [\n 'activity' => $activity->getUuid(),\n ]);\n\n return null;\n }\n\n private static function getDealsPipelinesEndpoint(): string\n {\n return self::API_URL . self::ENDPOINT_PIPELINES . self::PIPELINE_OBJECT_TYPE_DEALS;\n }\n\n public function verifyTaskExists(Activity $activity): bool\n {\n $crmProviderId = $activity->getCrmProviderId();\n $cacheKey = \"crm_task_exists:{$this->config->getId()}:$crmProviderId\";\n\n return Cache::remember($cacheKey, self::TASK_VERIFICATION_CACHE_TTL, function () use ($crmProviderId) {\n try {\n $engagement = $this->client->getEngagementData($crmProviderId);\n\n return ! empty($engagement);\n } catch (HttpNotFoundException|BadRequest) {\n // Engagement not found in CRM - this is expected and permanent\n $this->logger->info('[Hubspot] Engagement not found during verification', [\n 'engagement_id' => $crmProviderId,\n 'config_id' => $this->config->getId(),\n ]);\n\n return false;\n }\n // Let other exceptions (network errors, rate limits, etc.) bubble up for retry\n });\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse HubSpot\\Client\\Crm\\Owners\\Model\\PublicOwner;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . '</strong></p>';\n $summary .= '<p>' . $summaryContents . '</p>';\n $metadata = $this->buildMetadataForSummaryUpdate($activity, $summary);\n\n try {\n $type = $this->matchActivityEngagementType($activity);\n $engagement = ['type' => $type];\n\n $this->client->updateEngagement($activity->getCrmProviderId(), $engagement, $metadata);\n } catch (Exception $e) {\n $this->logger->warning('[HubSpot] Update summary failed', [\n 'activity' => $activity->getUuid(),\n 'reason' => $e->getMessage(),\n ]);\n\n return false;\n }\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $activity->getCrmProviderId()],\n $metadata,\n );\n\n return true;\n }\n\n private function buildMetadataForSummaryUpdate(Activity $activity, string $summary): array\n {\n $descriptionField = $activity->getType() === Activity::TYPE_CONFERENCE ? 'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. No profile', [\n 'activity' => $activity->getUuid(),\n ]);\n\n return null;\n }\n\n private static function getDealsPipelinesEndpoint(): string\n {\n return self::API_URL . self::ENDPOINT_PIPELINES . self::PIPELINE_OBJECT_TYPE_DEALS;\n }\n\n public function verifyTaskExists(Activity $activity): bool\n {\n $crmProviderId = $activity->getCrmProviderId();\n $cacheKey = \"crm_task_exists:{$this->config->getId()}:$crmProviderId\";\n\n return Cache::remember($cacheKey, self::TASK_VERIFICATION_CACHE_TTL, function () use ($crmProviderId) {\n try {\n $engagement = $this->client->getEngagementData($crmProviderId);\n\n return ! empty($engagement);\n } catch (HttpNotFoundException|BadRequest) {\n // Engagement not found in CRM - this is expected and permanent\n $this->logger->info('[Hubspot] Engagement not found during verification', [\n 'engagement_id' => $crmProviderId,\n 'config_id' => $this->config->getId(),\n ]);\n\n return false;\n }\n // Let other exceptions (network errors, rate limits, etc.) bubble up for retry\n });\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Execute","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Explain Plan","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Browse Query History","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"View Parameters","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
];
// Generate activity tr...
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rapstomCoocWindowFV faVsco.s ~#12121 on JY-20963-f rapstomCoocWindowFV faVsco.s ~#12121 on JY-20963-fx-l© MatchActivityCrmData.php=custom.loglaravel.lodA SF jiminny@localhostHSJocal [EMAIL]© RecordSelector.phgO ActMily prA console (PRODasaasforce/Service.oniA console (EU) X uin users (EU# console [STAGINGaccoun.syncstratcoaccions-conac.syncstra.com© CrmEntityRepository.phgDe00tTc Autowpiiwarouodvclass servace excenos baseservace aolesencs47 A149 X1 Y33 21 A v 165pubuzc tunccionanportstagestrarray scypes & nutt, estring saissangstagenane = nucu): eocagea Fields->w-thlnasned—1698169%v h Journa->where('type', Stage::TYPE_OPPORTUNITY)c) Hubsoo Client Predent->getoHubsootdealWephook-экeyоу crn_provzoerezoghC) Hubsooroumalaoe© Hubspot.JournalPolng:O Huosod" weonddctoforeach (Sp""stages"" as SdealStage)1696Kesoonschoraht..nondturesrodttorbec1691© Journa ApiResuit.phpHoura Ratchsnetmt1698aravhorcoe Dexenosdor169%CHoura FwenttransoSexistingStage = SexistingStages-›get(Ssf'id'))- 1700MMetadatalOpportunitySyncStrategyPagination// Restore soft-deleted stages that are now active in HubSpotif (SexistingStage?->trashedd) 66 Ssf'active'))D ProspectSearchStrategyIm Radis=178317841705D ServiceTraitseooortunysyncllerer© SyncCrmEntitiesTrait.pI/ Vosert stage (updates soft-deleted records without restoning then)Sstage = Sthis->conf_g-›stages@->withTrashed@->update0rCneatecf— 17811788©SyncFieldsTrait.pho©WriteCrmTrait.phoSMlie"teansid=> Sthis-sreano>o> Webhook1: 50).© BatchSvncCollector.ohc©) BatchSvncRedisService.of© Client.ohdc) eosed bealstadesservice© DealFieldsService.oho"tune=> Stage: :TYPE_OPPORTUNITY,•eaauenes=> Ss['displayürder"),'is_selectable=> Ss['active"),nnahahst=> Ss["probability") * 180C) DecorateActimiy.chd1|171211713=174-121417171718c) Field Detinitions. choc) Fleldtvoeconverter [EMAIL] (SnissingStageName === $s["id')) &SnissingStage = $stage:C) HubsoorToken Manager.ofc) Pavload Bullder choC) Remoteermoc ectVan oull# ResnonseNormalize ohoCCamce ood© SyncFieldAction.php© SyncRelatedActivityManas© WebhookSyncBatchProcemlataaratiooto.mlethoareIM MotadotsM Miaration>@ PipedriveM Salodtore.IMsode>@ OpportunitvMatchenSstages() = Sstage->id:SbusinessProcess-›stages()-›svnc(Sstages)reumsoissnosraoe469*oinhertdod473 0>publte funatzion svncûrganizattion@= vosd!...?wcom mit to orainAYotarketne modttedwtw:twwiews.outreonaettodaw Ray1723II!•1723- 1721Oojiminny031 A9 A28 У 3 У 108 ^SELECT DISTINCT u.id, u.enail, u.name. u.softohonc-number. COUNT(a,id) as sns countFROM users uINNER JOIN aCvIReS a1<->1.n: ON u.id = a.user.idWHERE a.type LIKE "snsXAND a,created at > DATE SUB(NOWO). INTERVAL 30 DAY)GROUP BY u.id, u.enail, u.nane, u.softphone_numberoRoER dysnscount EseSFLECT DISTINCT u.id. urenail, u.nane. matean id. tunane as tean nanpt.twilio_sms_sid, t.twilio_messaging_sigFroh users uINNER JOIN teans t (1.n<->1: ON U.tean_id = t.idWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_nessaging_sid IS NOT NULL)AND U.status = 1ORDER BY t.name, u.enail;SELECT * FROM teams WHERE nane LIKE '%Tourlane%"; # 187, 209, 8150, salesforce-adnin@tSELECTCONCAT(u.id, CASE WHEN u.1d = t.ouner id THEN " (ouner)' ELSE ** END) AS useridv.emailsa.*t.ownerid FROM social, accounts saJOIN users u on u.id = sa.sociable.ioJOIN teams t 1..n<->1: on toid = u.tean ioWHERE v.team_id = 187 and sa.provider = 'salesfonce':110I1select **romwhere id = 6331639:select * from accounts where id = 4156632;select * from opportunities where id = 4843610:"accountid' = 4156632.contact10 8 6354639 opportuntty# 'stage_id' = 13273'activities' 'uodated at' = 2826-85-22 07:16:17 wherdd=3w4select * from text relavs where created at > *2826-85-91*=cAlect * mm acrutes onden nu deseecallee * maliicang nhene nane uke 1cthoa,annontunse whees wudthwatnhornoc.telt-oarb.2haahy8ecs.ormtoane nhene 40 = 555:whans toas fd= 555.TO0У L7Inu co moy toizoicServiceTest+0.Cascadeles Orcnnworeeoeionhnves dohtine OooondNow look at Responsdvorma Lize: :noma lizcoea IStageprobability = (Tloat) (Soata "netadata""probability 771.This is the root causeHere's the full explanationRoot Cause: importStages overwrites DB probability with HubSpot's valuetthe fows1.Someone manun.y chanced staoe 20616%s probabtity in the Jim nny DB to 109,00 on 2226-95-84 ,1hê sữoe cm prowider id: "Closodlost" isenortdsadle nnelete tayodeinalenes evneltcalle"Sandce nhortak.agdSstage = Sthis-scontig-ostages()-withTrashed(-supdate0rCreate(l3. ss["probability") comes from ResponseNoreal/ze::normalizedealStage0 ResponsaNormalizo.cho.6d"orobabflity" a (f1oat) (Cdatal"eetadata" |["orobabfWty'1 22 0.HubSoot returns Fetrdhtkerobnbs Kituea for elosedlost. So ksftorobab/ Kitusle 100a0l. This resets sthae 20616*s probability back to 0 in the4. Now getClosedDealStages() puts "closedlost" into lost(] (probability 0), not won(]!5. The desl suncs + wd atnkke. Iis closed e treThe sacuencs of euente.DateMay 4After May 4Stage 20616 probabillty manually changed to 100 in Jiminny DESncortStaoes () runs → resets stage 20616 probability back to 0 (frcm HubScot)May 20Deal syncs → "closedlost* is in lost(l (probz0) → is won a falseThe ooportunity's stace.1d is still 20616 (the stage record ID never changed), but by the time it synced on May 20, tnoortStaoes had already reset theorobabitt of that aaoa bock to 0. Co wono buf Iddoooctunf tuhata mine anlochilact jein lachtlllinot aathlThe core issue: ecortStaces alwavs overwrites the DB probabiity with whatever HubSpot says. Any manual probability customisation in .Jiminny getswiped out the next time stages are synced from HubSpot. Stage 20616 was manually set to 100 but the label says *7. Won (Contract Signed)" while theHubSoot em arouider fak closcalost = HubSoot's native probabllity for that in O,coft cete recctAt anthientua"eooh$ AdhotsN Wodtur Teams A54:80 UTE-R Ai/A enod...
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rapstomCoocWindowFV faVsco.s ~#12121 on JY-20963-f rapstomCoocWindowFV faVsco.s ~#12121 on JY-20963-fx-l© MatchActivityCrmData.php=custom.loglaravel.lodA SF jiminny@localhostHSJocal [EMAIL]© RecordSelector.phgO ActMily prA console (PRODasaasforce/Service.oniA console (EU) X uin users (EU# console [STAGINGaccoun.syncstratcoaccions-conac.syncstra.com© CrmEntityRepository.phgDe00tTc Autowpiiwarouodvclass servace excenos baseservace aolesencs47 A149 X1 Y33 21 A v 165pubuzc tunccionanportstagestrarray scypes & nutt, estring saissangstagenane = nucu): eocagea Fields->w-thlnasned—1698169%v h Journa->where('type', Stage::TYPE_OPPORTUNITY)c) Hubsoo Client Predent->getoHubsootdealWephook-экeyоу crn_provzoerezoghC) Hubsooroumalaoe© Hubspot.JournalPolng:O Huosod" weonddctoforeach (Sp""stages"" as SdealStage)1696Kesoonschoraht..nondturesrodttorbec1691© Journa ApiResuit.phpHoura Ratchsnetmt1698aravhorcoe Dexenosdor169%CHoura FwenttransoSexistingStage = SexistingStages-›get(Ssf'id'))- 1700MMetadatalOpportunitySyncStrategyPagination// Restore soft-deleted stages that are now active in HubSpotif (SexistingStage?->trashedd) 66 Ssf'active'))D ProspectSearchStrategyIm Radis=178317841705D ServiceTraitseooortunysyncllerer© SyncCrmEntitiesTrait.pI/ Vosert stage (updates soft-deleted records without restoning then)Sstage = Sthis->conf_g-›stages@->withTrashed@->update0rCneatecf— 17811788©SyncFieldsTrait.pho©WriteCrmTrait.phoSMlie"teansid=> Sthis-sreano>o> Webhook1: 50).© BatchSvncCollector.ohc©) BatchSvncRedisService.of© Client.ohdc) eosed bealstadesservice© DealFieldsService.oho"tune=> Stage: :TYPE_OPPORTUNITY,•eaauenes=> Ss['displayürder"),'is_selectable=> Ss['active"),nnahahst=> Ss["probability") * 180C) DecorateActimiy.chd1|171211713=174-121417171718c) Field Detinitions. choc) Fleldtvoeconverter [EMAIL] (SnissingStageName === $s["id')) &SnissingStage = $stage:C) HubsoorToken Manager.ofc) Pavload Bullder choC) Remoteermoc ectVan oull# ResnonseNormalize ohoCCamce ood© SyncFieldAction.php© SyncRelatedActivityManas© WebhookSyncBatchProcemlataaratiooto.mlethoareIM MotadotsM Miaration>@ PipedriveM Salodtore.IMsode>@ OpportunitvMatchenSstages() = Sstage->id:SbusinessProcess-›stages()-›svnc(Sstages)reumsoissnosraoe469*oinhertdod473 0>publte funatzion svncûrganizattion@= vosd!...?wcom mit to orainAYotarketne modttedwtw:twwiews.outreonaettodaw Ray1723II!•1723- 1721Oojiminny031 A9 A28 У 3 У 108 ^SELECT DISTINCT u.id, u.enail, u.name. u.softohonc-number. COUNT(a,id) as sns countFROM users uINNER JOIN aCvIReS a1<->1.n: ON u.id = a.user.idWHERE a.type LIKE "snsXAND a,created at > DATE SUB(NOWO). INTERVAL 30 DAY)GROUP BY u.id, u.enail, u.nane, u.softphone_numberoRoER dysnscount EseSFLECT DISTINCT u.id. urenail, u.nane. matean id. tunane as tean nanpt.twilio_sms_sid, t.twilio_messaging_sigFroh users uINNER JOIN teans t (1.n<->1: ON U.tean_id = t.idWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_nessaging_sid IS NOT NULL)AND U.status = 1ORDER BY t.name, u.enail;SELECT * FROM teams WHERE nane LIKE '%Tourlane%"; # 187, 209, 8150, salesforce-adnin@tSELECTCONCAT(u.id, CASE WHEN u.1d = t.ouner id THEN " (ouner)' ELSE ** END) AS useridv.emailsa.*t.ownerid FROM social, accounts saJOIN users u on u.id = sa.sociable.ioJOIN teams t 1..n<->1: on toid = u.tean ioWHERE v.team_id = 187 and sa.provider = 'salesfonce':110I1select **romwhere id = 6331639:select * from accounts where id = 4156632;select * from opportunities where id = 4843610:"accountid' = 4156632.contact10 8 6354639 opportuntty# 'stage_id' = 13273'activities' 'uodated at' = 2826-85-22 07:16:17 wherdd=3w4select * from text relavs where created at > *2826-85-91*=cAlect * mm acrutes onden nu deseecallee * maliicang nhene nane uke 1cthoa,annontunse whees wudthwatnhornoc.telt-oarb.2haahy8ecs.ormtoane nhene 40 = 555:whans toas fd= 555.TO0У L7Inu co moy toizoicServiceTest+0.Cascadeles Orcnnworeeoeionhnves dohtine OooondNow look at Responsdvorma Lize: :noma lizcoea IStageprobability = (Tloat) (Soata "netadata""probability 771.This is the root causeHere's the full explanationRoot Cause: importStages overwrites DB probability with HubSpot's valuetthe fows1.Someone manun.y chanced staoe 20616%s probabtity in the Jim nny DB to 109,00 on 2226-95-84 ,1hê sữoe cm prowider id: "Closodlost" isenortdsadle nnelete tayodeinalenes evneltcalle"Sandce nhortak.agdSstage = Sthis-scontig-ostages()-withTrashed(-supdate0rCreate(l3. ss["probability") comes from ResponseNoreal/ze::normalizedealStage0 ResponsaNormalizo.cho.6d"orobabflity" a (f1oat) (Cdatal"eetadata" |["orobabfWty'1 22 0.HubSoot returns Fetrdhtkerobnbs Kituea for elosedlost. So ksftorobab/ Kitusle 100a0l. This resets sthae 20616*s probability back to 0 in the4. Now getClosedDealStages() puts "closedlost" into lost(] (probability 0), not won(]!5. The desl suncs + wd atnkke. Iis closed e treThe sacuencs of euente.DateMay 4After May 4Stage 20616 probabillty manually changed to 100 in Jiminny DESncortStaoes () runs → resets stage 20616 probability back to 0 (frcm HubScot)May 20Deal syncs → "closedlost* is in lost(l (probz0) → is won a falseThe ooportunity's stace.1d is still 20616 (the stage record ID never changed), but by the time it synced on May 20, tnoortStaoes had already reset theorobabitt of that aaoa bock to 0. Co wono buf Iddoooctunf tuhata mine anlochilact jein lachtlllinot aathlThe core issue: ecortStaces alwavs overwrites the DB probabiity with whatever HubSpot says. Any manual probability customisation in .Jiminny getswiped out the next time stages are synced from HubSpot. Stage 20616 was manually set to 100 but the label says *7. Won (Contract Signed)" while theHubSoot em arouider fak closcalost = HubSoot's native probabllity for that in O,coft cete recctAt anthientua"eooh$ AdhotsN Wodtur Teams A54:80 UTE-R Ai/A enod...
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IAlSlackFileEditViewGoHistoryWindowHelpActivity Mo IAlSlackFileEditViewGoHistoryWindowHelpActivity MonitorAll ProcessesProcess Name% CPUCPU TimePhpStormkernel_taskreplaydWindowServerscreenpipeFirefoxCP Isolated Web ContentcoreaudiodFirefoxCP Isolated Web ContentbluetoothdActivity MonitorFirefoxCP Isolated Web ContentlaunchservicesdFirefoxFirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentWispr FlowClaudeFirefoxCP Isolated Web Contentlanguage_server_macos_armFirefoxCP Isolated Web ContentWispr Flow Helper (Renderer)iTerm2cef_server Helper (Renderer)Karabiner-Core-Servicecef_server Helper (GPU)Slack Helper (Renderer)smdNotion Helper (Renderer)125,94:14:46,2483,056,315,611,324:00:55,216:38:21,658:05:52,223:48:54,2040:42,901:01:37,5719:57,8920:56,549:23,3125:31,411:04:15,551:49:50,6132:23,1616:53,644:18,8229:36,0152,3111:48,1743:47,415:39,511:04:56,929:37,8420:49,278:26,131:00:19,5211:21,1525:12,62System:User:Idle:Threads CPUMemoryEnelIdle Wake-UpsKp HomeDMsActivityFilesLater..•More+24,90%26,53%48,58%CPUED→Jiminny ...#+ More unreads# jbu-team-info# jiminny-bg# platform-team# platform-tickets# product_launches# random# releases# support# thank-yous# the_people_of jimi...Direct messagesEL. Iliyana NetsevaEo Vasil Vasilev&. Stefka Stoyanovao Stoyan TomovEo Petko KashinskiGalya Dimitrova: Todor StamatovRo Steliyan Georgievto Ves% MiraP. Nikolay Yankovdo James GrahamE Lukas Kovalik y...::: AppsJira Cloud(alo)100% C8• Thu 28 May 18:26:22Describe what you are looking forlliyana Netseva6 0• MessagesAdd canvas+myand ivetseva SUeriMiima li prichina tolToday~raveno po tozi nachin iliprosto taka e napraveno nakogaLukas Kovalik 3:05 PMне знам, композитен филтьр е може би трябвада си настроиш нещата и после да направишедна заявка (Asked by например)тука не сьм сигурен, по-скоро е за продуктlliyana Netseva 4:00 PMok, thank youlliyana Netseva 5:45 PMИмам питане и се чудя кьм кого мога да сеобърна?става дума за deal insightsLukas Kovalik 5:54 PMПитай, ако мога ще отговоряlliyana Netseva 5:56 PMимам сделка която е със статус won но е вclosed losttova e ID-to 04a9cfad-2c87-4453-9e72-20aeb78ccf8d na sdelkataLukas Kovalik 6:00 PMUS или EU (edited)lliyana Netseva 6:01 PMeuMessage Iliyana Netseva...
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IAlSlackFileEditViewGoHistoryWindowHelpActivity Mo IAlSlackFileEditViewGoHistoryWindowHelpActivity MonitorAll ProcessesProcess Name% CPUCPU TimePhpStormkernel_taskreplaydWindowServerscreenpipeFirefoxCP Isolated Web ContentcoreaudiodFirefoxCP Isolated Web ContentbluetoothdActivity MonitorFirefoxCP Isolated Web ContentlaunchservicesdFirefoxFirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentWispr FlowClaudeFirefoxCP Isolated Web Contentlanguage_server_macos_armFirefoxCP Isolated Web ContentWispr Flow Helper (Renderer)iTerm2cef_server Helper (Renderer)Karabiner-Core-Servicecef_server Helper (GPU)Slack Helper (Renderer)smdNotion Helper (Renderer)125,94:14:46,2483,056,315,611,324:00:55,216:38:21,658:05:52,223:48:54,2040:42,901:01:37,5719:57,8920:56,549:23,3125:31,411:04:15,551:49:50,6132:23,1616:53,644:18,8229:36,0152,3111:48,1743:47,415:39,511:04:56,929:37,8420:49,278:26,131:00:19,5211:21,1525:12,62System:User:Idle:Threads CPUMemoryEnelIdle Wake-UpsKp HomeDMsActivityFilesLater..•More+24,90%26,53%48,58%CPUED→Jiminny ...#+ More unreads# jbu-team-info# jiminny-bg# platform-team# platform-tickets# product_launches# random# releases# support# thank-yous# the_people_of jimi...Direct messagesEL. Iliyana NetsevaEo Vasil Vasilev&. Stefka Stoyanovao Stoyan TomovEo Petko KashinskiGalya Dimitrova: Todor StamatovRo Steliyan Georgievto Ves% MiraP. Nikolay Yankovdo James GrahamE Lukas Kovalik y...::: AppsJira Cloud(alo)100% C8• Thu 28 May 18:26:22Describe what you are looking forlliyana Netseva6 0• MessagesAdd canvas+myand ivetseva SUeriMiima li prichina tolToday~raveno po tozi nachin iliprosto taka e napraveno nakogaLukas Kovalik 3:05 PMне знам, композитен филтьр е може би трябвада си настроиш нещата и после да направишедна заявка (Asked by например)тука не сьм сигурен, по-скоро е за продуктlliyana Netseva 4:00 PMok, thank youlliyana Netseva 5:45 PMИмам питане и се чудя кьм кого мога да сеобърна?става дума за deal insightsLukas Kovalik 5:54 PMПитай, ако мога ще отговоряlliyana Netseva 5:56 PMимам сделка която е със статус won но е вclosed losttova e ID-to 04a9cfad-2c87-4453-9e72-20aeb78ccf8d na sdelkataLukas Kovalik 6:00 PMUS или EU (edited)lliyana Netseva 6:01 PMeuMessage Iliyana Netseva...
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faVsco.js – Hubspot/Service.php
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
];
// Generate activity tr...
|
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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse HubSpot\\Client\\Crm\\Owners\\Model\\PublicOwner;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . '</strong></p>';\n $summary .= '<p>' . $summaryContents . '</p>';\n $metadata = $this->buildMetadataForSummaryUpdate($activity, $summary);\n\n try {\n $type = $this->matchActivityEngagementType($activity);\n $engagement = ['type' => $type];\n\n $this->client->updateEngagement($activity->getCrmProviderId(), $engagement, $metadata);\n } catch (Exception $e) {\n $this->logger->warning('[HubSpot] Update summary failed', [\n 'activity' => $activity->getUuid(),\n 'reason' => $e->getMessage(),\n ]);\n\n return false;\n }\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $activity->getCrmProviderId()],\n $metadata,\n );\n\n return true;\n }\n\n private function buildMetadataForSummaryUpdate(Activity $activity, string $summary): array\n {\n $descriptionField = $activity->getType() === Activity::TYPE_CONFERENCE ? 'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. No profile', [\n 'activity' => $activity->getUuid(),\n ]);\n\n return null;\n }\n\n private static function getDealsPipelinesEndpoint(): string\n {\n return self::API_URL . self::ENDPOINT_PIPELINES . self::PIPELINE_OBJECT_TYPE_DEALS;\n }\n\n public function verifyTaskExists(Activity $activity): bool\n {\n $crmProviderId = $activity->getCrmProviderId();\n $cacheKey = \"crm_task_exists:{$this->config->getId()}:$crmProviderId\";\n\n return Cache::remember($cacheKey, self::TASK_VERIFICATION_CACHE_TTL, function () use ($crmProviderId) {\n try {\n $engagement = $this->client->getEngagementData($crmProviderId);\n\n return ! empty($engagement);\n } catch (HttpNotFoundException|BadRequest) {\n // Engagement not found in CRM - this is expected and permanent\n $this->logger->info('[Hubspot] Engagement not found during verification', [\n 'engagement_id' => $crmProviderId,\n 'config_id' => $this->config->getId(),\n ]);\n\n return false;\n }\n // Let other exceptions (network errors, rate limits, etc.) bubble up for retry\n });\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse HubSpot\\Client\\Crm\\Owners\\Model\\PublicOwner;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . 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'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. 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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"SELECT * FROM team_features where team_id = 1;\n\nSELECT * FROM teams WHERE name LIKE '%Vixio%'; # 340,270,11922\nSELECT * FROM users WHERE team_id = 340; # 12015\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 340\nand sa.provider = 'salesforce';\n# and sa.provider = 'salesloft';\n\nselect * from crm_fields where crm_configuration_id = 270 and object_type = 'event';\n# 125558 - Event Type - Event_Type__c\n# 125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;\nselect * from contacts where id = 6331639;\nselect * from accounts where id = 4156632;\nselect * from opportunities where id = 4843610;\n# update `activities` set `account_id` = 4156632, `contact_id` = 6331639, `opportunity_id` = 4843610,\n# `stage_id` = 13273, `activities`.`updated_at` = 2026-05-22 07:16:17 where `id` = 31264367)\"\n\nselect * from text_relays where created_at > '2026-05-01';\n\nselect * from activities order by id desc;\n\nselect * from users where name like '%Subra%';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('04a9cfad-2c87-4453-9e72-20aeb78ccf8d') = uuid;\nselect * from teams where id = 555;\nselect * from stages where team_id = 555;","depth":4,"on_screen":true,"value":"SELECT * FROM team_features where team_id = 1;\n\nSELECT * FROM teams WHERE name LIKE '%Vixio%'; # 340,270,11922\nSELECT * FROM users WHERE team_id = 340; # 12015\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 340\nand sa.provider = 'salesforce';\n# and sa.provider = 'salesloft';\n\nselect * from crm_fields where crm_configuration_id = 270 and object_type = 'event';\n# 125558 - Event Type - Event_Type__c\n# 125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;\nselect * from contacts where id = 6331639;\nselect * from accounts where id = 4156632;\nselect * from opportunities where id = 4843610;\n# update `activities` set `account_id` = 4156632, `contact_id` = 6331639, `opportunity_id` = 4843610,\n# `stage_id` = 13273, `activities`.`updated_at` = 2026-05-22 07:16:17 where `id` = 31264367)\"\n\nselect * from text_relays where created_at > '2026-05-01';\n\nselect * from activities order by id desc;\n\nselect * from users where name like '%Subra%';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('04a9cfad-2c87-4453-9e72-20aeb78ccf8d') = uuid;\nselect * from teams where id = 555;\nselect * from stages where team_id = 555;","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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-3397949494636676078
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-537191020546090905
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visual_change
|
accessibility
|
NULL
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
];
// Generate activity tr...
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faVsco.js – Hubspot/Service.php
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
];
// Generate activity tr...
|
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Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . '</strong></p>';\n $summary .= '<p>' . $summaryContents . '</p>';\n $metadata = $this->buildMetadataForSummaryUpdate($activity, $summary);\n\n try {\n $type = $this->matchActivityEngagementType($activity);\n $engagement = ['type' => $type];\n\n $this->client->updateEngagement($activity->getCrmProviderId(), $engagement, $metadata);\n } catch (Exception $e) {\n $this->logger->warning('[HubSpot] Update summary failed', [\n 'activity' => $activity->getUuid(),\n 'reason' => $e->getMessage(),\n ]);\n\n return false;\n }\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $activity->getCrmProviderId()],\n $metadata,\n );\n\n return true;\n }\n\n private function buildMetadataForSummaryUpdate(Activity $activity, string $summary): array\n {\n $descriptionField = $activity->getType() === Activity::TYPE_CONFERENCE ? 'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. No profile', [\n 'activity' => $activity->getUuid(),\n ]);\n\n return null;\n }\n\n private static function getDealsPipelinesEndpoint(): string\n {\n return self::API_URL . self::ENDPOINT_PIPELINES . self::PIPELINE_OBJECT_TYPE_DEALS;\n }\n\n public function verifyTaskExists(Activity $activity): bool\n {\n $crmProviderId = $activity->getCrmProviderId();\n $cacheKey = \"crm_task_exists:{$this->config->getId()}:$crmProviderId\";\n\n return Cache::remember($cacheKey, self::TASK_VERIFICATION_CACHE_TTL, function () use ($crmProviderId) {\n try {\n $engagement = $this->client->getEngagementData($crmProviderId);\n\n return ! empty($engagement);\n } catch (HttpNotFoundException|BadRequest) {\n // Engagement not found in CRM - this is expected and permanent\n $this->logger->info('[Hubspot] Engagement not found during verification', [\n 'engagement_id' => $crmProviderId,\n 'config_id' => $this->config->getId(),\n ]);\n\n return false;\n }\n // Let other exceptions (network errors, rate limits, etc.) bubble up for retry\n });\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse HubSpot\\Client\\Crm\\Owners\\Model\\PublicOwner;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . '</strong></p>';\n $summary .= '<p>' . $summaryContents . '</p>';\n $metadata = $this->buildMetadataForSummaryUpdate($activity, $summary);\n\n try {\n $type = $this->matchActivityEngagementType($activity);\n $engagement = ['type' => $type];\n\n $this->client->updateEngagement($activity->getCrmProviderId(), $engagement, $metadata);\n } catch (Exception $e) {\n $this->logger->warning('[HubSpot] Update summary failed', [\n 'activity' => $activity->getUuid(),\n 'reason' => $e->getMessage(),\n ]);\n\n return false;\n }\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $activity->getCrmProviderId()],\n $metadata,\n );\n\n return true;\n }\n\n private function buildMetadataForSummaryUpdate(Activity $activity, string $summary): array\n {\n $descriptionField = $activity->getType() === Activity::TYPE_CONFERENCE ? 'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. No profile', [\n 'activity' => $activity->getUuid(),\n ]);\n\n return null;\n }\n\n private static function getDealsPipelinesEndpoint(): string\n {\n return self::API_URL . self::ENDPOINT_PIPELINES . self::PIPELINE_OBJECT_TYPE_DEALS;\n }\n\n public function verifyTaskExists(Activity $activity): bool\n {\n $crmProviderId = $activity->getCrmProviderId();\n $cacheKey = \"crm_task_exists:{$this->config->getId()}:$crmProviderId\";\n\n return Cache::remember($cacheKey, self::TASK_VERIFICATION_CACHE_TTL, function () use ($crmProviderId) {\n try {\n $engagement = $this->client->getEngagementData($crmProviderId);\n\n return ! empty($engagement);\n } catch (HttpNotFoundException|BadRequest) {\n // Engagement not found in CRM - this is expected and permanent\n $this->logger->info('[Hubspot] Engagement not found during verification', [\n 'engagement_id' => $crmProviderId,\n 'config_id' => $this->config->getId(),\n ]);\n\n return false;\n }\n // Let other exceptions (network errors, rate limits, etc.) bubble up for retry\n });\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Execute","depth":4,"bounds":{"left":0.42586437,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Explain Plan","depth":4,"bounds":{"left":0.43450797,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Browse Query History","depth":4,"bounds":{"left":0.44547874,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"View Parameters","depth":4,"bounds":{"left":0.45412233,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Open Query Execution Settings…","depth":4,"bounds":{"left":0.46276596,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"In-Editor Results","depth":4,"bounds":{"left":0.4737367,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Tx: Auto","depth":4,"bounds":{"left":0.48470744,"top":0.09896249,"width":0.024268618,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Cancel Running Statements","depth":4,"bounds":{"left":0.5113032,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
];
// Generate activity tr...
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
];
// Generate activity tr...
|
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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse HubSpot\\Client\\Crm\\Owners\\Model\\PublicOwner;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . '</strong></p>';\n $summary .= '<p>' . $summaryContents . '</p>';\n $metadata = $this->buildMetadataForSummaryUpdate($activity, $summary);\n\n try {\n $type = $this->matchActivityEngagementType($activity);\n $engagement = ['type' => $type];\n\n $this->client->updateEngagement($activity->getCrmProviderId(), $engagement, $metadata);\n } catch (Exception $e) {\n $this->logger->warning('[HubSpot] Update summary failed', [\n 'activity' => $activity->getUuid(),\n 'reason' => $e->getMessage(),\n ]);\n\n return false;\n }\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $activity->getCrmProviderId()],\n $metadata,\n );\n\n return true;\n }\n\n private function buildMetadataForSummaryUpdate(Activity $activity, string $summary): array\n {\n $descriptionField = $activity->getType() === Activity::TYPE_CONFERENCE ? 'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. No profile', [\n 'activity' => $activity->getUuid(),\n ]);\n\n return null;\n }\n\n private static function getDealsPipelinesEndpoint(): string\n {\n return self::API_URL . self::ENDPOINT_PIPELINES . self::PIPELINE_OBJECT_TYPE_DEALS;\n }\n\n public function verifyTaskExists(Activity $activity): bool\n {\n $crmProviderId = $activity->getCrmProviderId();\n $cacheKey = \"crm_task_exists:{$this->config->getId()}:$crmProviderId\";\n\n return Cache::remember($cacheKey, self::TASK_VERIFICATION_CACHE_TTL, function () use ($crmProviderId) {\n try {\n $engagement = $this->client->getEngagementData($crmProviderId);\n\n return ! empty($engagement);\n } catch (HttpNotFoundException|BadRequest) {\n // Engagement not found in CRM - this is expected and permanent\n $this->logger->info('[Hubspot] Engagement not found during verification', [\n 'engagement_id' => $crmProviderId,\n 'config_id' => $this->config->getId(),\n ]);\n\n return false;\n }\n // Let other exceptions (network errors, rate limits, etc.) bubble up for retry\n });\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse HubSpot\\Client\\Crm\\Owners\\Model\\PublicOwner;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . 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'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. 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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"SELECT * FROM team_features where team_id = 1;\n\nSELECT * FROM teams WHERE name LIKE '%Vixio%'; # 340,270,11922\nSELECT * FROM users WHERE team_id = 340; # 12015\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 340\nand sa.provider = 'salesforce';\n# and sa.provider = 'salesloft';\n\nselect * from crm_fields where crm_configuration_id = 270 and object_type = 'event';\n# 125558 - Event Type - Event_Type__c\n# 125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;\nselect * from contacts where id = 6331639;\nselect * from accounts where id = 4156632;\nselect * from opportunities where id = 4843610;\n# update `activities` set `account_id` = 4156632, `contact_id` = 6331639, `opportunity_id` = 4843610,\n# `stage_id` = 13273, `activities`.`updated_at` = 2026-05-22 07:16:17 where `id` = 31264367)\"\n\nselect * from text_relays where created_at > '2026-05-01';\n\nselect * from activities order by id desc;\n\nselect * from users where name like '%Subra%';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('04a9cfad-2c87-4453-9e72-20aeb78ccf8d') = uuid;\nselect * from teams where id = 555;\nselect * from stages where team_id = 555;","depth":4,"on_screen":true,"value":"SELECT * FROM team_features where team_id = 1;\n\nSELECT * FROM teams WHERE name LIKE '%Vixio%'; # 340,270,11922\nSELECT * FROM users WHERE team_id = 340; # 12015\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 340\nand sa.provider = 'salesforce';\n# and sa.provider = 'salesloft';\n\nselect * from crm_fields where crm_configuration_id = 270 and object_type = 'event';\n# 125558 - Event Type - Event_Type__c\n# 125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;\nselect * from contacts where id = 6331639;\nselect * from accounts where id = 4156632;\nselect * from opportunities where id = 4843610;\n# update `activities` set `account_id` = 4156632, `contact_id` = 6331639, `opportunity_id` = 4843610,\n# `stage_id` = 13273, `activities`.`updated_at` = 2026-05-22 07:16:17 where `id` = 31264367)\"\n\nselect * from text_relays where created_at > '2026-05-01';\n\nselect * from activities order by id desc;\n\nselect * from users where name like '%Subra%';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('04a9cfad-2c87-4453-9e72-20aeb78ccf8d') = uuid;\nselect * from teams where id = 555;\nselect * from stages where team_id = 555;","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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-3397949494636676078
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-537191020546090905
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visual_change
|
accessibility
|
NULL
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
];
// Generate activity tr...
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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IAlSlackFileEditViewGoHistoryWindowHelpActivity MonitorAll ProcessesProcess Name% CPUCPU TimePhpStormkernel_taskscreenpipeWindowServerreplaydFirefoxCP Isolated Web ContentcoreaudiodFirefoxCP Isolated Web ContentlaunchservicesdbluetoothdSlack Helper (Renderer)language_server_macos_armClaudecef_serverActivity Monitorcef_server Helper (Renderer)FirefoxCP Isolated Web ContentFirefoxiTerm2cef_server Helper (GPU)io.kandji.KandjiAgent.ESF-ExtensionFirefoxCP Isolated Web ContentWispr FlowWispr Flow Helper (Renderer)logdKarabiner-Core-ServiceNotion Helper (Renderer)com.apple.DriverKit.AppleUserECM227,64:13:30,93178,675,667,865,223:59:54,333:48:46,428:05:39,356:37:52,8210,840:38,357,56,91:01:34,6043:41,541:04:13,7520:54,571:00:17,6311:46,3029:34,584:19,849:21,569:36,9951,171:49:48,621:04:55,938:25,8032:01,6916:52,464:17,785:38,7117:07,4120:48,6125:12,039,28System:User:Idle:Threads CPUMemoryIdle Wake-Ups ,68%52,37%2,95%NEnelKpHomeDMsActivityFilesLater..•More+CPUED→Jiminny ...#+ More unreads# jbu-team-info# jiminny-bg# platform-team# platform-tickets# product_launches# random# releases# support# thank-yous# the_people_of jimi...Direct messages(L. Iliyana Netseva€o Vasil Vasilev&. Stefka Stoyanovao Stoyan TomovEo Petko KashinskiGalya Dimitrova: Todor StamatovRo Steliyan Georgievto Ves% MiraP.. Nikolay Yankovdo James GrahamE Lukas Kovalik y...#: AppsJira Cloud(alo)100% C8• Thu 28 May 18:25:28Describe what you are looking forlliyana Netseva6 0• MessagesAdd canvas+myand ivetseva SUeriMiima li prichina tolToday~raveno po tozi nachin iliprosto taka e napraveno nakogaLukas Kovalik 3:05 PMне знам, композитен филтьр е може би трябвада си настроиш нещата и после да направишедна заявка (Asked by например)тука не сьм сигурен, по-скоро е за продуктlliyana Netseva 4:00 PMok, thank youlliyana Netseva 5:45 PMИмам питане и се чудя кьм кого мога да сеобърна?става дума за deal insightsLukas Kovalik 5:54 PMПитай, ако мога ще отговоряlliyana Netseva 5:56 PMимам сделка която е със статус won но е вclosed losttova e ID-to 04a9cfad-2c87-4453-9e72-20aeb78ccf8d na sdelkataLukas Kovalik 6:00 PMUS или EU (edited)lliyana Netseva 6:01 PMeuMessage Iliyana Netseva...
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faVsco.js – Hubspot/Service.php
|
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
];
// Generate activity tr...
|
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Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . '</strong></p>';\n $summary .= '<p>' . $summaryContents . '</p>';\n $metadata = $this->buildMetadataForSummaryUpdate($activity, $summary);\n\n try {\n $type = $this->matchActivityEngagementType($activity);\n $engagement = ['type' => $type];\n\n $this->client->updateEngagement($activity->getCrmProviderId(), $engagement, $metadata);\n } catch (Exception $e) {\n $this->logger->warning('[HubSpot] Update summary failed', [\n 'activity' => $activity->getUuid(),\n 'reason' => $e->getMessage(),\n ]);\n\n return false;\n }\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $activity->getCrmProviderId()],\n $metadata,\n );\n\n return true;\n }\n\n private function buildMetadataForSummaryUpdate(Activity $activity, string $summary): array\n {\n $descriptionField = $activity->getType() === Activity::TYPE_CONFERENCE ? 'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. No profile', [\n 'activity' => $activity->getUuid(),\n ]);\n\n return null;\n }\n\n private static function getDealsPipelinesEndpoint(): string\n {\n return self::API_URL . self::ENDPOINT_PIPELINES . self::PIPELINE_OBJECT_TYPE_DEALS;\n }\n\n public function verifyTaskExists(Activity $activity): bool\n {\n $crmProviderId = $activity->getCrmProviderId();\n $cacheKey = \"crm_task_exists:{$this->config->getId()}:$crmProviderId\";\n\n return Cache::remember($cacheKey, self::TASK_VERIFICATION_CACHE_TTL, function () use ($crmProviderId) {\n try {\n $engagement = $this->client->getEngagementData($crmProviderId);\n\n return ! empty($engagement);\n } catch (HttpNotFoundException|BadRequest) {\n // Engagement not found in CRM - this is expected and permanent\n $this->logger->info('[Hubspot] Engagement not found during verification', [\n 'engagement_id' => $crmProviderId,\n 'config_id' => $this->config->getId(),\n ]);\n\n return false;\n }\n // Let other exceptions (network errors, rate limits, etc.) bubble up for retry\n });\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse HubSpot\\Client\\Crm\\Owners\\Model\\PublicOwner;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . 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'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . 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#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
];
// Generate activity tr...
|
NULL
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21
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2026-05-28T15:25:27.077760+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-28/1779 /Users/lukas/.screenpipe/data/data/2026-05-28/1779981927077_m1.jpg...
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PhpStorm
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faVsco.js – Hubspot/Service.php
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IAISlackFileEditViewGoHistoryWindowActivity Monito IAISlackFileEditViewGoHistoryWindowActivity MonitorAll ProcessesProcess Name% CPUPhpStormkernel_taskreplaydWindowServerscreenpipecef_server Helper (Renderer)FirefoxCP Isolated Web ContentClaudecoreaudiodFirefoxCP Isolated Web Contentlanguage_server_macos_armbluetoothdlaunchservicesdActivity Monitorio.kandji.KandjiAgent.ESF-ExtensionSlackiTerm2FirefoxFirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentWispr FlowlogdKarabiner-Core-ServiceNotion Helper (Renderer)Wispr Flow Helper (Renderer)Control CentreauditdSlack Helper (Renderer)249,1129,653,444,731,010,79,96,26,15,14,34,03,93,62,52,32,32,32,12,01,81,61,61,51,51,31,21,1HelpCPU Time4:13:18,9223:59:44,916:37:49,388:05:35,783:48:42,439:36,8040:37,7829:34,351:01:34,2043:41,1711:46,0720:54,331:04:13,489:21,3532:01,5713:55,961:04:55,801:49:48,4851,0216:52,344:17,6817:07,3320:48,5225:11,965:38,6220:43,499:04,621:00:17,40System:User:Idle:Threads CPUMemoryEnelIdle Wake-UpsKp HomeDMsActivityFilesLater..•More+44,83%54,23%0,93%CPUED→Jiminny ...#+ More unreads# jbu-team-info# jiminny-bg# platform-team# platform-tickets# product_launches# random# releases# support# thank-yous# the_people_of jimi...Direct messages(L. Iliyana Netseva€o Vasil Vasilev&. Stefka Stoyanovao Stoyan TomovEo Petko KashinskiGalya Dimitrova: Todor StamatovRo Steliyan Georgievto Ves% MiraP.. Nikolay Yankovdo James GrahamE Lukas Kovalik y...::: AppsJira Cloud(alo)100% C8• Thu 28 May 18:25:26Describe what you are looking forlliyana Netseva6 0• MessagesAdd canvas+myand ivetseva SUeriMiima li prichina tolToday~raveno po tozi nachin iliprosto taka e napraveno nakogaLukas Kovalik 3:05 PMне знам, композитен филтьр е може би трябвада си настроиш нещата и после да направишедна заявка (Asked by например)тука не сьм сигурен, по-скоро е за продуктlliyana Netseva 4:00 PMok, thank youlliyana Netseva 5:45 PMИмам питане и се чудя кьм кого мога да сеобърна?става дума за deal insightsLukas Kovalik 5:54 PMПитай, ако мога ще отговоряlliyana Netseva 5:56 PMимам сделка която е със статус won но е вclosed losttova e ID-to 04a9cfad-2c87-4453-9e72-20aeb78ccf8d na sdelkataLukas Kovalik 6:00 PMUS или EU (edited)lliyana Netseva 6:01 PMeuMessage Iliyana Netseva...
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6686909114455920176
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IAISlackFileEditViewGoHistoryWindowActivity Monito IAISlackFileEditViewGoHistoryWindowActivity MonitorAll ProcessesProcess Name% CPUPhpStormkernel_taskreplaydWindowServerscreenpipecef_server Helper (Renderer)FirefoxCP Isolated Web ContentClaudecoreaudiodFirefoxCP Isolated Web Contentlanguage_server_macos_armbluetoothdlaunchservicesdActivity Monitorio.kandji.KandjiAgent.ESF-ExtensionSlackiTerm2FirefoxFirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentWispr FlowlogdKarabiner-Core-ServiceNotion Helper (Renderer)Wispr Flow Helper (Renderer)Control CentreauditdSlack Helper (Renderer)249,1129,653,444,731,010,79,96,26,15,14,34,03,93,62,52,32,32,32,12,01,81,61,61,51,51,31,21,1HelpCPU Time4:13:18,9223:59:44,916:37:49,388:05:35,783:48:42,439:36,8040:37,7829:34,351:01:34,2043:41,1711:46,0720:54,331:04:13,489:21,3532:01,5713:55,961:04:55,801:49:48,4851,0216:52,344:17,6817:07,3320:48,5225:11,965:38,6220:43,499:04,621:00:17,40System:User:Idle:Threads CPUMemoryEnelIdle Wake-UpsKp HomeDMsActivityFilesLater..•More+44,83%54,23%0,93%CPUED→Jiminny ...#+ More unreads# jbu-team-info# jiminny-bg# platform-team# platform-tickets# product_launches# random# releases# support# thank-yous# the_people_of jimi...Direct messages(L. Iliyana Netseva€o Vasil Vasilev&. Stefka Stoyanovao Stoyan TomovEo Petko KashinskiGalya Dimitrova: Todor StamatovRo Steliyan Georgievto Ves% MiraP.. Nikolay Yankovdo James GrahamE Lukas Kovalik y...::: AppsJira Cloud(alo)100% C8• Thu 28 May 18:25:26Describe what you are looking forlliyana Netseva6 0• MessagesAdd canvas+myand ivetseva SUeriMiima li prichina tolToday~raveno po tozi nachin iliprosto taka e napraveno nakogaLukas Kovalik 3:05 PMне знам, композитен филтьр е може би трябвада си настроиш нещата и после да направишедна заявка (Asked by например)тука не сьм сигурен, по-скоро е за продуктlliyana Netseva 4:00 PMok, thank youlliyana Netseva 5:45 PMИмам питане и се чудя кьм кого мога да сеобърна?става дума за deal insightsLukas Kovalik 5:54 PMПитай, ако мога ще отговоряlliyana Netseva 5:56 PMимам сделка която е със статус won но е вclosed losttova e ID-to 04a9cfad-2c87-4453-9e72-20aeb78ccf8d na sdelkataLukas Kovalik 6:00 PMUS или EU (edited)lliyana Netseva 6:01 PMeuMessage Iliyana Netseva...
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87141
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87142
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2981
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14
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2026-05-28T15:25:25.583283+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-28/1779 /Users/lukas/.screenpipe/data/data/2026-05-28/1779981925583_m2.jpg...
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PhpStorm
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faVsco.js – Hubspot/Service.php
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rapstomCoocWindowFV faVsco.|s ~#12121 on JY-20963- rapstomCoocWindowFV faVsco.|s ~#12121 on JY-20963-fx-imaccoun.syncstratcoaccions-conac.syncstra.coma Fieldsh Journalc) Hubsoo Client PredentHubsootdealWethookC) Hubsooroumalaoe© HubsnotloumalPolnat© Service Test.php=custom.loglaravel.lodA SF [EMAIL].one10.02 22 Vod4.00.20O Huosod" weonddcto© Journa ApiResuit.phpHoura Ratchsnetmtoronow19.03.18 GrahamCHourna FwenttransMMetadatalOpportunitySyncStrategyPaginationD ProspectSearchStrategyTm RadisD ServiceTraits©OpportunitySyncTrait.p© SyncCrmEntitiesTrait.p©SyncFieldsTrait.pho©WriteCrmTrait.pho>D Utils> Webhookoonlensunceocoron©) BatchSvncRedisService.of204 18oiahanGrahamusao olanat2.04.18Grahamox8 Graham19.03.18 Graham204.18Graham19.03,18 Graham9oxh8 Graham19.03.18 Graham9okh8 Graham19.03,18 Graham75.0678 Graham75.0688 Grsham© Client.ohdc) eosed bealstadesservice© DealFieldsService.oho14.08.24 VasilevC) DecorateActiviiv choc) Field Detinitions. cho25.06.18 Grahamc) Fleldtvoeconverter onoHuosootclientintertace.ohC) HubsoorToken Manager.ofc) Pavload Bullder choC) Remoteermoc ectVan oull20124tonie minh25.06.18 Graham25.00 10 Graham10A24 Kouap# ResnonseNormalize ohoCCamce ood(@ SwcfieldAction nhon0 0426 lvano"tnedAKouaplcsuncralteeiinn© WebhookSyncBatchProcemlataaratioono29.04.26 IvanomlletnoareIM MotadotsM Miaratian>@ PipedriveM Salnetorro› FieldseT04s wanoh># OpportunityMatcherwcom mit to orainAYotarketne modtted© RecordSelector.phg© Activity.phoA console (PRODC) Salesforce/Service.phgA console (EU) X uin users (EU# console [STAGINGOpportunitySyncTrait.php© CrmEntityRepository.phgD60000Tc Autowclass servace excends baseservace anolenencs47 A149 X1 Y33 21 A v 165Oojiminny031 A9 A28 У 3 У 108 ^pubuzc tunccion aponscades carray suyoes e nuue?string SnissingStageNane-169644845045452454488Ctty lwew ou teoueet today lhaytean_1d"=> Sthis->team->id=> mb_strinwidth(ssl"Label"), stare 8, widthc : 1692'label"Cype=> Stage::TYPE_OPPORTUNITY=> $s['display0rder'),"is_selectable' => $s['active').proososeroy=> $s['probability') * 169,D):if (SnissingStageNane === Ss("id')4sonesotesodt=120.=1783stocrstdsatee%onSbus inessProcess-›stages()->sync(Sstages)1789return oissingstage.* Binhenitdopublic function syncorganization(): void(...)*inhen.oe* Othrons CrmExceptionpublic function syncProfiles(?User SuserToSearch = null): ?Profilet....II!•1723Tusageprivate function handle0unersApiException(\HubSpot\CLient\Crn\0wners\ApiExcep.mpnivate function panseResponseBody(2string SrawBody): Parravi...}onivate functiion 1ogPernissiionError(array SloqContext): void...}onivate functaion processinnerdSELECT DISTINCT u.id, u.enail, u.name. u.softohone-number. COUNT(a,id) as sns countFROM users uINNER JOIN actávities a 1<->1.n: ON u.id = a.useridAND a,created at > DATE SUB(NOWO). INTERVAL 30 DAY)GROUP BY u.id, u.enail, u.nane, u.softphone_numberORDER BY sns count nEscseerisisuie md mrenare urnane, I.rearor "enane as tear nareFRil wsens. miINNER JOIN teans t (1.n<->1: ON U.tean_id = t.idWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_nessaging_sid IS NOT NULL)OROFR RY +.nanp, MrenasneSELECT * FROM teams WHERE nane LIKE '%Tounlane%'; # 187, 289, 8158, salesforce-adnin@tSFLECTCONCAT(u.id, CASE WHEN u.1d = t.ouner id THEN " (ouner)' ELSE ** END) AS useridsa.*t.ownerid FROM social, accounts saJOIN users u on u.id =sa.sociable.ioJOTN toans t 1.n<->1: on tuid = u.tean.icWHERE u.team_id = 187 and sa.provider = 'salesforce':110I1Alet tane wiiudid hard 74472select *+romcontacts where id= 6331639:select * from accounts where id = 4156632;select * from opportunities where id = 4843610:# update 'activities' set 'accountid' = 4156632.contact1d 8 6351639 opportunty# 'stage_id' = 13273actuites uodared. ar 8 7826-15-2 87:16417 where 1d 8372aselect * from text relavs where created at > *2826-85-91*=select + fron activities onden bu ia desc!select * fron uisens shene nane 13ke IXSubrakt,onnontunstses WHERE mnsd to bsofipla0cfad-2087-4157-0470-2998h786668d1Tcelert * foon thane shene $d = 5651colact * foom ctaane nhons toas d = 555.TO0У L7Thu 28 May 18:25:26ServiceTest+0.Cascadeles Orcnnworeeoeionhnves dohtine OooondNow look at Responsdlorma Lize: :noma Lizcoea LStageprobability = (Tlost) (Sosta "metadata"probsbility 77 1).This is the root causeHere's the full explanationRoot Cause: importStages overwrites DB probability with HubSpot's valuetthe fows1.Someone manun.y chanced staoe 20616%s probabtity in the Jim nny DB to 109,00 on 2226-95-84 ,1hê sữoe cm prowider id: "Closodlost" isenortdsadle nnelete tayodeinalenes evneltcalle"Sandce nhortak.agdSstage = Sthis-scontig-ostages()-withTrashed(-supdate0rCreate(l3. ss["probability") comes from ResponseNoreal/ze::normalizedealStage0 ResponsaNormalizo.cho.6d"orobabflity" a (f1oat) (Cdatal"eetadata" |["orobabfWty'1 22 0.HubSoot returns Fetrdhtkerobnbs Kituea for elosedlost. So ksftorobab/ Kitusle 100a0l. This resets sthae 20616*s probability back to 0 in the4. Now getClosedDealStages() puts "closedlost" into lost(] (probability 0), not won(]!5. The desl suncs + wd atnkke. Iis closed e treThe sacuencs of euente.DateMay 4After May 4Stage 20616 probabillty manually changed to 100 in Jiminny DESncortStaoes () runs → resets stage 20616 probability back to 0 (frcm HubScot)May 20Deal syncs → "closedlost* is in lost(l (probz0) → is won a falseThe ooportunity's stace.1d is still 20616 (the stage record ID never changed), but by the time it synced on May 20, tnoortStaoes had already reset theorobabitt of that aaoa bock to 0. Co wono buf Iddoooctunf tuhata mine anlochilact jein lachtlllinot aathlThe core issue: ecortStaces alwavs overwrites the DB probabiity with whatever HubSpot says. Any manual probability customisation in .Jiminny getswiped out the next time stages are synced from HubSpot. Stage 20616 was manually set to 100 but the label says *7. Won (Contract Signed)" while theHubSoot em arouider fak closcalost = HubSoot's native probabllity for that in O,coft cete recctAt anthientua$ AdhotsN Wodtur Teams A54:80 UTE-R Ai/A enod...
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-8990439006159472550
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ocr
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rapstomCoocWindowFV faVsco.|s ~#12121 on JY-20963- rapstomCoocWindowFV faVsco.|s ~#12121 on JY-20963-fx-imaccoun.syncstratcoaccions-conac.syncstra.coma Fieldsh Journalc) Hubsoo Client PredentHubsootdealWethookC) Hubsooroumalaoe© HubsnotloumalPolnat© Service Test.php=custom.loglaravel.lodA SF [EMAIL].one10.02 22 Vod4.00.20O Huosod" weonddcto© Journa ApiResuit.phpHoura Ratchsnetmtoronow19.03.18 GrahamCHourna FwenttransMMetadatalOpportunitySyncStrategyPaginationD ProspectSearchStrategyTm RadisD ServiceTraits©OpportunitySyncTrait.p© SyncCrmEntitiesTrait.p©SyncFieldsTrait.pho©WriteCrmTrait.pho>D Utils> Webhookoonlensunceocoron©) BatchSvncRedisService.of204 18oiahanGrahamusao olanat2.04.18Grahamox8 Graham19.03.18 Graham204.18Graham19.03,18 Graham9oxh8 Graham19.03.18 Graham9okh8 Graham19.03,18 Graham75.0678 Graham75.0688 Grsham© Client.ohdc) eosed bealstadesservice© DealFieldsService.oho14.08.24 VasilevC) DecorateActiviiv choc) Field Detinitions. cho25.06.18 Grahamc) Fleldtvoeconverter onoHuosootclientintertace.ohC) HubsoorToken Manager.ofc) Pavload Bullder choC) Remoteermoc ectVan oull20124tonie minh25.06.18 Graham25.00 10 Graham10A24 Kouap# ResnonseNormalize ohoCCamce ood(@ SwcfieldAction nhon0 0426 lvano"tnedAKouaplcsuncralteeiinn© WebhookSyncBatchProcemlataaratioono29.04.26 IvanomlletnoareIM MotadotsM Miaratian>@ PipedriveM Salnetorro› FieldseT04s wanoh># OpportunityMatcherwcom mit to orainAYotarketne modtted© RecordSelector.phg© Activity.phoA console (PRODC) Salesforce/Service.phgA console (EU) X uin users (EU# console [STAGINGOpportunitySyncTrait.php© CrmEntityRepository.phgD60000Tc Autowclass servace excends baseservace anolenencs47 A149 X1 Y33 21 A v 165Oojiminny031 A9 A28 У 3 У 108 ^pubuzc tunccion aponscades carray suyoes e nuue?string SnissingStageNane-169644845045452454488Ctty lwew ou teoueet today lhaytean_1d"=> Sthis->team->id=> mb_strinwidth(ssl"Label"), stare 8, widthc : 1692'label"Cype=> Stage::TYPE_OPPORTUNITY=> $s['display0rder'),"is_selectable' => $s['active').proososeroy=> $s['probability') * 169,D):if (SnissingStageNane === Ss("id')4sonesotesodt=120.=1783stocrstdsatee%onSbus inessProcess-›stages()->sync(Sstages)1789return oissingstage.* Binhenitdopublic function syncorganization(): void(...)*inhen.oe* Othrons CrmExceptionpublic function syncProfiles(?User SuserToSearch = null): ?Profilet....II!•1723Tusageprivate function handle0unersApiException(\HubSpot\CLient\Crn\0wners\ApiExcep.mpnivate function panseResponseBody(2string SrawBody): Parravi...}onivate functiion 1ogPernissiionError(array SloqContext): void...}onivate functaion processinnerdSELECT DISTINCT u.id, u.enail, u.name. u.softohone-number. COUNT(a,id) as sns countFROM users uINNER JOIN actávities a 1<->1.n: ON u.id = a.useridAND a,created at > DATE SUB(NOWO). INTERVAL 30 DAY)GROUP BY u.id, u.enail, u.nane, u.softphone_numberORDER BY sns count nEscseerisisuie md mrenare urnane, I.rearor "enane as tear nareFRil wsens. miINNER JOIN teans t (1.n<->1: ON U.tean_id = t.idWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_nessaging_sid IS NOT NULL)OROFR RY +.nanp, MrenasneSELECT * FROM teams WHERE nane LIKE '%Tounlane%'; # 187, 289, 8158, salesforce-adnin@tSFLECTCONCAT(u.id, CASE WHEN u.1d = t.ouner id THEN " (ouner)' ELSE ** END) AS useridsa.*t.ownerid FROM social, accounts saJOIN users u on u.id =sa.sociable.ioJOTN toans t 1.n<->1: on tuid = u.tean.icWHERE u.team_id = 187 and sa.provider = 'salesforce':110I1Alet tane wiiudid hard 74472select *+romcontacts where id= 6331639:select * from accounts where id = 4156632;select * from opportunities where id = 4843610:# update 'activities' set 'accountid' = 4156632.contact1d 8 6351639 opportunty# 'stage_id' = 13273actuites uodared. ar 8 7826-15-2 87:16417 where 1d 8372aselect * from text relavs where created at > *2826-85-91*=select + fron activities onden bu ia desc!select * fron uisens shene nane 13ke IXSubrakt,onnontunstses WHERE mnsd to bsofipla0cfad-2087-4157-0470-2998h786668d1Tcelert * foon thane shene $d = 5651colact * foom ctaane nhons toas d = 555.TO0У L7Thu 28 May 18:25:26ServiceTest+0.Cascadeles Orcnnworeeoeionhnves dohtine OooondNow look at Responsdlorma Lize: :noma Lizcoea LStageprobability = (Tlost) (Sosta "metadata"probsbility 77 1).This is the root causeHere's the full explanationRoot Cause: importStages overwrites DB probability with HubSpot's valuetthe fows1.Someone manun.y chanced staoe 20616%s probabtity in the Jim nny DB to 109,00 on 2226-95-84 ,1hê sữoe cm prowider id: "Closodlost" isenortdsadle nnelete tayodeinalenes evneltcalle"Sandce nhortak.agdSstage = Sthis-scontig-ostages()-withTrashed(-supdate0rCreate(l3. ss["probability") comes from ResponseNoreal/ze::normalizedealStage0 ResponsaNormalizo.cho.6d"orobabflity" a (f1oat) (Cdatal"eetadata" |["orobabfWty'1 22 0.HubSoot returns Fetrdhtkerobnbs Kituea for elosedlost. So ksftorobab/ Kitusle 100a0l. This resets sthae 20616*s probability back to 0 in the4. Now getClosedDealStages() puts "closedlost" into lost(] (probability 0), not won(]!5. The desl suncs + wd atnkke. Iis closed e treThe sacuencs of euente.DateMay 4After May 4Stage 20616 probabillty manually changed to 100 in Jiminny DESncortStaoes () runs → resets stage 20616 probability back to 0 (frcm HubScot)May 20Deal syncs → "closedlost* is in lost(l (probz0) → is won a falseThe ooportunity's stace.1d is still 20616 (the stage record ID never changed), but by the time it synced on May 20, tnoortStaoes had already reset theorobabitt of that aaoa bock to 0. Co wono buf Iddoooctunf tuhata mine anlochilact jein lachtlllinot aathlThe core issue: ecortStaces alwavs overwrites the DB probabiity with whatever HubSpot says. Any manual probability customisation in .Jiminny getswiped out the next time stages are synced from HubSpot. Stage 20616 was manually set to 100 but the label says *7. Won (Contract Signed)" while theHubSoot em arouider fak closcalost = HubSoot's native probabllity for that in O,coft cete recctAt anthientua$ AdhotsN Wodtur Teams A54:80 UTE-R Ai/A enod...
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87140
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87141
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2980
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20
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2026-05-28T15:25:24.303001+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-28/1779 /Users/lukas/.screenpipe/data/data/2026-05-28/1779981924303_m1.jpg...
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PhpStorm
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faVsco.js – Hubspot/Service.php
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1
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SlackFileEditViewGoHistoryWindowActivity MonitorAl SlackFileEditViewGoHistoryWindowActivity MonitorAll ProcessesProcess Name% CPUPhpStormkernel_taskreplaydWindowServerscreenpipecef_server Helper (Renderer)FirefoxCP Isolated Web ContentClaudecoreaudiodFirefoxCP Isolated Web Contentlanguage_server_macos_armbluetoothdlaunchservicesdActivity Monitorio.kandji.KandjiAgent.ESF-ExtensionSlackiTerm2FirefoxFirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentWispr FlowlogdKarabiner-Core-ServiceNotion Helper (Renderer)Wispr Flow Helper (Renderer)Control CentreauditdSlack Helper (Renderer)249,1129,653,444,731,010,79,96,26,15,14,34,03,93,62,52,32,32,32,12,01,81,61,61,51,51,31,21,1HelpCPU Time4:13:18,9223:59:44,916:37:49,388:05:35,783:48:42,439:36,8040:37,7829:34,351:01:34,2043:41,1711:46,0720:54,331:04:13,489:21,3532:01,5713:55,961:04:55,801:49:48,4851,0216:52,344:17,6817:07,3320:48,5225:11,965:38,6220:43,499:04,621:00:17,40System:User:Idle:Threads CPUMemoryEnelIdle Wake-UpsKp HomeDMsActivityFilesLater..•More+43,41%55,64%0,95%CPUED→Jiminny ...#+ More unreads# jbu-team-info# jiminny-bg# platform-team# platform-tickets# product_launches# random# releases# support# thank-yous# the_people_of jimi...Direct messages(L. Iliyana Netseva€o Vasil Vasilev&. Stefka Stoyanovao Stoyan TomovEo Petko KashinskiGalya Dimitrova: Todor StamatovRo Steliyan GeorgievLo Ves% MiraP.. Nikolay Yankovdo James GrahamE Lukas Kovalik y...::: AppsJira Cloud(alo)100% C8• Thu 28 May 18:25:24Describe what you are looking forlliyana Netseva6 0• MessagesAdd canvas+myand ivetseva SUeriMiima li prichina tolToday~raveno po tozi nachin iliprosto taka e napraveno nakogaLukas Kovalik 3:05 PMне знам, композитен филтьр е може би трябвада си настроиш нещата и после да направишедна заявка (Asked by например)тука не сьм сигурен, по-скоро е за продуктlliyana Netseva 4:00 PMok, thank youlliyana Netseva 5:45 PMИмам питане и се чудя кьм кого мога да сеобърна?става дума за deal insightsLukas Kovalik 5:54 PMПитай, ако мога ще отговоряlliyana Netseva 5:56 PMимам сделка която е със статус won но е вclosed losttova e ID-to 04a9cfad-2c87-4453-9e72-20aeb78ccf8d na sdelkataLukas Kovalik 6:00 PMUS или EU (edited)lliyana Netseva 6:01 PMeuMessage Iliyana Netseva...
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SlackFileEditViewGoHistoryWindowActivity MonitorAl SlackFileEditViewGoHistoryWindowActivity MonitorAll ProcessesProcess Name% CPUPhpStormkernel_taskreplaydWindowServerscreenpipecef_server Helper (Renderer)FirefoxCP Isolated Web ContentClaudecoreaudiodFirefoxCP Isolated Web Contentlanguage_server_macos_armbluetoothdlaunchservicesdActivity Monitorio.kandji.KandjiAgent.ESF-ExtensionSlackiTerm2FirefoxFirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentWispr FlowlogdKarabiner-Core-ServiceNotion Helper (Renderer)Wispr Flow Helper (Renderer)Control CentreauditdSlack Helper (Renderer)249,1129,653,444,731,010,79,96,26,15,14,34,03,93,62,52,32,32,32,12,01,81,61,61,51,51,31,21,1HelpCPU Time4:13:18,9223:59:44,916:37:49,388:05:35,783:48:42,439:36,8040:37,7829:34,351:01:34,2043:41,1711:46,0720:54,331:04:13,489:21,3532:01,5713:55,961:04:55,801:49:48,4851,0216:52,344:17,6817:07,3320:48,5225:11,965:38,6220:43,499:04,621:00:17,40System:User:Idle:Threads CPUMemoryEnelIdle Wake-UpsKp HomeDMsActivityFilesLater..•More+43,41%55,64%0,95%CPUED→Jiminny ...#+ More unreads# jbu-team-info# jiminny-bg# platform-team# platform-tickets# product_launches# random# releases# support# thank-yous# the_people_of jimi...Direct messages(L. Iliyana Netseva€o Vasil Vasilev&. Stefka Stoyanovao Stoyan TomovEo Petko KashinskiGalya Dimitrova: Todor StamatovRo Steliyan GeorgievLo Ves% MiraP.. Nikolay Yankovdo James GrahamE Lukas Kovalik y...::: AppsJira Cloud(alo)100% C8• Thu 28 May 18:25:24Describe what you are looking forlliyana Netseva6 0• MessagesAdd canvas+myand ivetseva SUeriMiima li prichina tolToday~raveno po tozi nachin iliprosto taka e napraveno nakogaLukas Kovalik 3:05 PMне знам, композитен филтьр е може би трябвада си настроиш нещата и после да направишедна заявка (Asked by например)тука не сьм сигурен, по-скоро е за продуктlliyana Netseva 4:00 PMok, thank youlliyana Netseva 5:45 PMИмам питане и се чудя кьм кого мога да сеобърна?става дума за deal insightsLukas Kovalik 5:54 PMПитай, ако мога ще отговоряlliyana Netseva 5:56 PMимам сделка която е със статус won но е вclosed losttova e ID-to 04a9cfad-2c87-4453-9e72-20aeb78ccf8d na sdelkataLukas Kovalik 6:00 PMUS или EU (edited)lliyana Netseva 6:01 PMeuMessage Iliyana Netseva...
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rapstomCoocFV faVsco.|s ~#12121 on JY-20963-fx-lPr rapstomCoocFV faVsco.|s ~#12121 on JY-20963-fx-lProinet vaccoun.syncstratcoUmacurayscrict.onaccions-conac.syncstra.com1002 22 Mo.a Fieldsv la Journa4.0o.20 Wanfoc) Hubsoo Client creder4.05.26HubsootdealweohookC) Hubsooroumalaoe© HubsnotloumalPolnatO Huosod" weonddcto© Journa ApiResuit.phporonowaus.lo oirahinCHoura FwenttransolMetadatoiahanOpportunitySyncStrategy20418GrahamPaginationD ProspectSearchStrateg)M Redisusao olanat2.04.18GrahamD ServiceTraits©OpportunitySyncTrait.p© SyncCrmEntitiesTrait.p©SyncFieldsTrait.phoA WétoCmmTeit ohoox8 Graham19.03.18 Graham2048 Graham19.03,18 Graham9oxh8 GrahamLosal chandes448450451452454458oeoodireencke minoveonedemandeonsoleC. Text or nash"ecBranchy User y Date y Pathsvdranche:JY-19263 normalize Hubspot pipeline response dataAdd coverace to teamsUse overloadingRemowe poneaJy-18908 Fix testsWindowTO0У L7o inu co moy toizoicServiceTest+0.CSamviceTeston=custom.loglaravei.io"A SF jiminny@localhostHSJocal jiminny@blocalhost© RecordSelector.phgC ACEMiY.prA console (PRODaswasforce/Service.oni© CrmEntityRepository.phgclass servace excenos baseservace anolemens87 8149 Y1Y3321 AMpubuzc tunccion aporscades carray suyoes & nuue estrane sazssanoscadendnentean_1d"=> Sthis->team->id1719=> mb_strinwidth(Ss["label"), start 8,wonh H172e'Label=> mb_strinwidth(Ss["label'), start 8,=> Stage::TYPE_OPPORTUNITY=> $s['display0rder'),1723"is_selectable' => $s['active').proososeroy=> $s["probability') * 108if (SnissingStageNane === Ss('id') 4sonesotesodtstocrstdsatee%onSousynessProcess-ystaces@=sync.stagesoA console (EU) X uin users (EU# console [STAGINGTCAUTO NOo liminny v031 A9 A28 У 3 У 108 ^select * from activities where 10 = 31264367:select * from contacts where 1d = 6351639;select * from accounts where 1d = 4156632;select * from opportunities where 1d = 4843618;# update 'activities"account_id" = 4156632concoceazo = 05510sy, opporcunee•'stage_id" = 13273actkvsthes" "undated at" = 2026-95.22 97-16-17 whene "Kd- =745select * from text_relays where created_at > *2826-85-01':select * from activities order by id descselect * from usens where nane Like "*Subrak"SELECT * FROM opportunities WHERE vuid_to_bin('84a9cfad-2c87-4453-9e72-28aeb78ccf8d*Э*Seleern sades anerohats39meesdales Orcnnworeeoeionhnves ohtine oDonNow look at Responsdvorma Lize: :noma lizcoea IStageprobability = (Tloat) (Soata "netadata""probability 77 1.This is the root causeHere's the full explanationRoo, cause: moor sraces overwnies Do probibllny with Hubspo"s valuetthe fows1.Someone manuslly chanoed staoe 20616's probaotity in the Jiminny DB to 109,00 on 2226-95-84 The staoe em prowider td: "Closadlost"snortd aadle nnelete tavodinalesd evnelrcalleSandce nhortak.ngSstage = Sthis-scontig-ostages()-withTrashed(-supdate0rCreate(l+ < Code § AdaptiveNikolay Nikolov"James*James•lamosNikolay YankovDE6OC3.10.25,7:502.10.25, 18:433X1075 3r0k2102511.593.10.25. 11:523.10.25, 11:47vawservicesem/Htocoo.7od#) ResnonseNormalize.ohoc) Senice nhoJY-19263 | norealize Hubspot response data classNathina ta chautywiew oul teoneet todaw RayN Wodtur Teams A54-80 UTE-R Al/A enano...
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rapstomCoocFV faVsco.|s ~#12121 on JY-20963-fx-lPr rapstomCoocFV faVsco.|s ~#12121 on JY-20963-fx-lProinet vaccoun.syncstratcoUmacurayscrict.onaccions-conac.syncstra.com1002 22 Mo.a Fieldsv la Journa4.0o.20 Wanfoc) Hubsoo Client creder4.05.26HubsootdealweohookC) Hubsooroumalaoe© HubsnotloumalPolnatO Huosod" weonddcto© Journa ApiResuit.phporonowaus.lo oirahinCHoura FwenttransolMetadatoiahanOpportunitySyncStrategy20418GrahamPaginationD ProspectSearchStrateg)M Redisusao olanat2.04.18GrahamD ServiceTraits©OpportunitySyncTrait.p© SyncCrmEntitiesTrait.p©SyncFieldsTrait.phoA WétoCmmTeit ohoox8 Graham19.03.18 Graham2048 Graham19.03,18 Graham9oxh8 GrahamLosal chandes448450451452454458oeoodireencke minoveonedemandeonsoleC. Text or nash"ecBranchy User y Date y Pathsvdranche:JY-19263 normalize Hubspot pipeline response dataAdd coverace to teamsUse overloadingRemowe poneaJy-18908 Fix testsWindowTO0У L7o inu co moy toizoicServiceTest+0.CSamviceTeston=custom.loglaravei.io"A SF jiminny@localhostHSJocal jiminny@blocalhost© RecordSelector.phgC ACEMiY.prA console (PRODaswasforce/Service.oni© CrmEntityRepository.phgclass servace excenos baseservace anolemens87 8149 Y1Y3321 AMpubuzc tunccion aporscades carray suyoes & nuue estrane sazssanoscadendnentean_1d"=> Sthis->team->id1719=> mb_strinwidth(Ss["label"), start 8,wonh H172e'Label=> mb_strinwidth(Ss["label'), start 8,=> Stage::TYPE_OPPORTUNITY=> $s['display0rder'),1723"is_selectable' => $s['active').proososeroy=> $s["probability') * 108if (SnissingStageNane === Ss('id') 4sonesotesodtstocrstdsatee%onSousynessProcess-ystaces@=sync.stagesoA console (EU) X uin users (EU# console [STAGINGTCAUTO NOo liminny v031 A9 A28 У 3 У 108 ^select * from activities where 10 = 31264367:select * from contacts where 1d = 6351639;select * from accounts where 1d = 4156632;select * from opportunities where 1d = 4843618;# update 'activities"account_id" = 4156632concoceazo = 05510sy, opporcunee•'stage_id" = 13273actkvsthes" "undated at" = 2026-95.22 97-16-17 whene "Kd- =745select * from text_relays where created_at > *2826-85-01':select * from activities order by id descselect * from usens where nane Like "*Subrak"SELECT * FROM opportunities WHERE vuid_to_bin('84a9cfad-2c87-4453-9e72-28aeb78ccf8d*Э*Seleern sades anerohats39meesdales Orcnnworeeoeionhnves ohtine oDonNow look at Responsdvorma Lize: :noma lizcoea IStageprobability = (Tloat) (Soata "netadata""probability 77 1.This is the root causeHere's the full explanationRoo, cause: moor sraces overwnies Do probibllny with Hubspo"s valuetthe fows1.Someone manuslly chanoed staoe 20616's probaotity in the Jiminny DB to 109,00 on 2226-95-84 The staoe em prowider td: "Closadlost"snortd aadle nnelete tavodinalesd evnelrcalleSandce nhortak.ngSstage = Sthis-scontig-ostages()-withTrashed(-supdate0rCreate(l+ < Code § AdaptiveNikolay Nikolov"James*James•lamosNikolay YankovDE6OC3.10.25,7:502.10.25, 18:433X1075 3r0k2102511.593.10.25. 11:523.10.25, 11:47vawservicesem/Htocoo.7od#) ResnonseNormalize.ohoc) Senice nhoJY-19263 | norealize Hubspot response data classNathina ta chautywiew oul teoneet todaw RayN Wodtur Teams A54-80 UTE-R Al/A enano...
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IAISlackFileEditViewGoHistoryWindowHelpActivity Mo IAISlackFileEditViewGoHistoryWindowHelpActivity MonitorAll ProcessesProcess Name% CPUCPU TimePhpStormkernel_taskreplaydWindowServerscreenpipeFirefoxCP Isolated Web ContentcoreaudiodlaunchservicesdClaudebluetoothdlaunchdlanguage_server_macos_armActivity MonitorSlack Helper (Renderer)FirefoxCP Isolated Web ContentiTerm2sysmondFirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentWispr FlowFirefoxWispr Flow Helper (Renderer)BitwardenKarabiner-Core-ServiceControl CentreNotion Helper (Renderer)FirefoxCP Isolated Web Content170,04:13:05,78155,945,144,423:59:38,076:37:46,568:05:33,4122,83:48:40,8040:37,261:01:33,881:04:13,2729:34,0220:54,1219:31,0611:45,849:21,161:00:17,3425:30,861:04:55,682:15,3350,9116:52,2419:56,214:17,581:49:48,365:38,552:30,1720:48,4420:43,4225:11,8813:34,24System:User:Idle:Threads CPUMemoryEnelIdle Wake-UpsKp HomeDMsActivityFilesLater..•More+47,95%51,82%0,23%CPUED→Jiminny ...#+ More unreads# jbu-team-info# jiminny-bg# platform-team# platform-tickets# product_launches# random# releases# support# thank-yous# the_people_of jimi...Direct messagesEL. Iliyana NetsevaEo Vasil Vasilev&. Stefka Stoyanovao Stoyan TomovEo Petko KashinskiGalya Dimitrova: Todor StamatovRo Steliyan Georgievto Ves% MiraP.. Nikolay Yankovdo James GrahamE Lukas Kovalik y...::: AppsJira Cloud(alo)100% C8• Thu 28 May 18:25:20Describe what you are looking forlliyana Netseva6 0• MessagesAdd canvas+myand ivetseva SUeriMiima li prichina tolToday~raveno po tozi nachin iliprosto taka e napraveno nakogaLukas Kovalik 3:05 PMне знам, композитен филтьр е може би трябвада си настроиш нещата и после да направишедна заявка (Asked by например)тука не сьм сигурен, по-скоро е за продуктlliyana Netseva 4:00 PMok, thank youlliyana Netseva 5:45 PMИмам питане и се чудя кьм кого мога да сеобърна?става дума за deal insightsLukas Kovalik 5:54 PMПитай, ако мога ще отговоряlliyana Netseva 5:56 PMимам сделка която е със статус won но е вclosed losttova e ID-to 04a9cfad-2c87-4453-9e72-20aeb78ccf8d na sdelkataLukas Kovalik 6:00 PMUS или EU (edited)lliyana Netseva 6:01 PMeuMessage Iliyana Netseva...
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IAISlackFileEditViewGoHistoryWindowHelpActivity Mo IAISlackFileEditViewGoHistoryWindowHelpActivity MonitorAll ProcessesProcess Name% CPUCPU TimePhpStormkernel_taskreplaydWindowServerscreenpipeFirefoxCP Isolated Web ContentcoreaudiodlaunchservicesdClaudebluetoothdlaunchdlanguage_server_macos_armActivity MonitorSlack Helper (Renderer)FirefoxCP Isolated Web ContentiTerm2sysmondFirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentWispr FlowFirefoxWispr Flow Helper (Renderer)BitwardenKarabiner-Core-ServiceControl CentreNotion Helper (Renderer)FirefoxCP Isolated Web Content170,04:13:05,78155,945,144,423:59:38,076:37:46,568:05:33,4122,83:48:40,8040:37,261:01:33,881:04:13,2729:34,0220:54,1219:31,0611:45,849:21,161:00:17,3425:30,861:04:55,682:15,3350,9116:52,2419:56,214:17,581:49:48,365:38,552:30,1720:48,4420:43,4225:11,8813:34,24System:User:Idle:Threads CPUMemoryEnelIdle Wake-UpsKp HomeDMsActivityFilesLater..•More+47,95%51,82%0,23%CPUED→Jiminny ...#+ More unreads# jbu-team-info# jiminny-bg# platform-team# platform-tickets# product_launches# random# releases# support# thank-yous# the_people_of jimi...Direct messagesEL. Iliyana NetsevaEo Vasil Vasilev&. Stefka Stoyanovao Stoyan TomovEo Petko KashinskiGalya Dimitrova: Todor StamatovRo Steliyan Georgievto Ves% MiraP.. Nikolay Yankovdo James GrahamE Lukas Kovalik y...::: AppsJira Cloud(alo)100% C8• Thu 28 May 18:25:20Describe what you are looking forlliyana Netseva6 0• MessagesAdd canvas+myand ivetseva SUeriMiima li prichina tolToday~raveno po tozi nachin iliprosto taka e napraveno nakogaLukas Kovalik 3:05 PMне знам, композитен филтьр е може би трябвада си настроиш нещата и после да направишедна заявка (Asked by например)тука не сьм сигурен, по-скоро е за продуктlliyana Netseva 4:00 PMok, thank youlliyana Netseva 5:45 PMИмам питане и се чудя кьм кого мога да сеобърна?става дума за deal insightsLukas Kovalik 5:54 PMПитай, ако мога ще отговоряlliyana Netseva 5:56 PMимам сделка която е със статус won но е вclosed losttova e ID-to 04a9cfad-2c87-4453-9e72-20aeb78ccf8d na sdelkataLukas Kovalik 6:00 PMUS или EU (edited)lliyana Netseva 6:01 PMeuMessage Iliyana Netseva...
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IAISlackFileEditViewGoHis Project: faVsco.js, menu
IAISlackFileEditViewGoHistoryWindowHelpActivity MonitorAll ProcessesProcess Name% CPUCPU TimePhpStormkernel_taskreplaydWindowServerscreenpipeFirefoxCP Isolated Web ContentcoreaudiodlaunchservicesdClaudebluetoothdlaunchdlanguage_server_macos_armActivity MonitorSlack Helper (Renderer)FirefoxCP Isolated Web ContentiTerm2sysmondFirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentWispr FlowFirefoxWispr Flow Helper (Renderer)BitwardenKarabiner-Core-ServiceControl CentreNotion Helper (Renderer)FirefoxCP Isolated Web Content170,04:13:05,78155,923:59:38,0745,144,46:37:46,568:05:33,4122,83:48:40,8040:37,261:01:33,881:04:13,2729:34,0220:54,1219:31,0611:45,849:21,161:00:17,3425:30,861:04:55,682:15,3350,9116:52,2419:56,214:17,581:49:48,365:38,552:30,1720:48,4420:43,4225:11,8813:34,24System:User:Idle:Threads CPUMemoryEnelIdle Wake-UpsKp HomeDMsActivityFilesLater..•More+23,24%50,23%26,53%CPUED→Jiminny ...#+ More unreads# jbu-team-info# jiminny-bg# platform-team# platform-tickets# product_launches# random# releases# support# thank-yous# the_people_of jimi...Direct messagesEL. Iliyana NetsevaEo Vasil Vasilev&. Stefka Stoyanovao Stoyan TomovEo Petko KashinskiGalya Dimitrova: Todor StamatovRo Steliyan Georgievto Ves% MiraP.. Nikolay Yankovdo James GrahamE Lukas Kovalik y...::: AppsJira Cloud(alo)100% C8• Thu 28 May 18:25:18Describe what you are looking forlliyana Netseva6 0• MessagesAdd canvas+myand ivetseva SUeriMiima li prichina tolToday~raveno po tozi nachin iliprosto taka e napraveno nakogaLukas Kovalik 3:05 PMне знам, композитен филтьр е може би трябвада си настроиш нещата и после да направишедна заявка (Asked by например)тука не сьм сигурен, по-скоро е за продуктlliyana Netseva 4:00 PMok, thank youlliyana Netseva 5:45 PMИмам питане и се чудя кьм кого мога да сеобърна?става дума за deal insightsLukas Kovalik 5:54 PMПитай, ако мога ще отговоряlliyana Netseva 5:56 PMимам сделка която е със статус won но е вclosed losttova e ID-to 04a9cfad-2c87-4453-9e72-20aeb78ccf8d na sdelkataLukas Kovalik 6:00 PMUS или EU (edited)lliyana Netseva 6:01 PMeuMessage Iliyana Netseva...
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faVsco.js – Hubspot/Service.php
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
];
// Generate activity tr...
|
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Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . '</strong></p>';\n $summary .= '<p>' . $summaryContents . '</p>';\n $metadata = $this->buildMetadataForSummaryUpdate($activity, $summary);\n\n try {\n $type = $this->matchActivityEngagementType($activity);\n $engagement = ['type' => $type];\n\n $this->client->updateEngagement($activity->getCrmProviderId(), $engagement, $metadata);\n } catch (Exception $e) {\n $this->logger->warning('[HubSpot] Update summary failed', [\n 'activity' => $activity->getUuid(),\n 'reason' => $e->getMessage(),\n ]);\n\n return false;\n }\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $activity->getCrmProviderId()],\n $metadata,\n );\n\n return true;\n }\n\n private function buildMetadataForSummaryUpdate(Activity $activity, string $summary): array\n {\n $descriptionField = $activity->getType() === Activity::TYPE_CONFERENCE ? 'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. No profile', [\n 'activity' => $activity->getUuid(),\n ]);\n\n return null;\n }\n\n private static function getDealsPipelinesEndpoint(): string\n {\n return self::API_URL . self::ENDPOINT_PIPELINES . self::PIPELINE_OBJECT_TYPE_DEALS;\n }\n\n public function verifyTaskExists(Activity $activity): bool\n {\n $crmProviderId = $activity->getCrmProviderId();\n $cacheKey = \"crm_task_exists:{$this->config->getId()}:$crmProviderId\";\n\n return Cache::remember($cacheKey, self::TASK_VERIFICATION_CACHE_TTL, function () use ($crmProviderId) {\n try {\n $engagement = $this->client->getEngagementData($crmProviderId);\n\n return ! empty($engagement);\n } catch (HttpNotFoundException|BadRequest) {\n // Engagement not found in CRM - this is expected and permanent\n $this->logger->info('[Hubspot] Engagement not found during verification', [\n 'engagement_id' => $crmProviderId,\n 'config_id' => $this->config->getId(),\n ]);\n\n return false;\n }\n // Let other exceptions (network errors, rate limits, etc.) bubble up for retry\n });\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse HubSpot\\Client\\Crm\\Owners\\Model\\PublicOwner;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . 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'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. 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125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;\nselect * from contacts where id = 6331639;\nselect * from accounts where id = 4156632;\nselect * from opportunities where id = 4843610;\n# update `activities` set `account_id` = 4156632, `contact_id` = 6331639, `opportunity_id` = 4843610,\n# `stage_id` = 13273, `activities`.`updated_at` = 2026-05-22 07:16:17 where `id` = 31264367)\"\n\nselect * from text_relays where created_at > '2026-05-01';\n\nselect * from activities order by id desc;\n\nselect * from users where name like '%Subra%';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('04a9cfad-2c87-4453-9e72-20aeb78ccf8d') = uuid;\nselect * from teams where id = 555;\nselect * from stages where team_id = 555;","depth":4,"on_screen":true,"value":"SELECT * FROM team_features where team_id = 1;\n\nSELECT * FROM teams WHERE name LIKE '%Vixio%'; # 340,270,11922\nSELECT * FROM users WHERE team_id = 340; # 12015\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 340\nand sa.provider = 'salesforce';\n# and sa.provider = 'salesloft';\n\nselect * from crm_fields where crm_configuration_id = 270 and object_type = 'event';\n# 125558 - Event Type - Event_Type__c\n# 125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;\nselect * from contacts where id = 6331639;\nselect * from accounts where id = 4156632;\nselect * from opportunities where id = 4843610;\n# update `activities` set `account_id` = 4156632, `contact_id` = 6331639, `opportunity_id` = 4843610,\n# `stage_id` = 13273, `activities`.`updated_at` = 2026-05-22 07:16:17 where `id` = 31264367)\"\n\nselect * from text_relays where created_at > '2026-05-01';\n\nselect * from activities order by id desc;\n\nselect * from users where name like '%Subra%';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('04a9cfad-2c87-4453-9e72-20aeb78ccf8d') = uuid;\nselect * from teams where id = 555;\nselect * from stages where team_id = 555;","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"bounds":{"left":0.011968086,"top":0.047885075,"width":0.024268618,"height":0.024740623},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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-3397949494636676078
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-537191020546090905
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visual_change
|
accessibility
|
NULL
|
Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
];
// Generate activity tr...
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Computing annotation for Service.php
Project: faVs Computing annotation for Service.php
Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
...
|
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Highlighted Error","depth":4,"bounds":{"left":0.40990692,"top":0.123703115,"width":0.00731383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.41722074,"top":0.123703115,"width":0.006981383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse HubSpot\\Client\\Crm\\Owners\\Model\\PublicOwner;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse 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Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . '</strong></p>';\n $summary .= '<p>' . $summaryContents . '</p>';\n $metadata = $this->buildMetadataForSummaryUpdate($activity, $summary);\n\n try {\n $type = $this->matchActivityEngagementType($activity);\n $engagement = ['type' => $type];\n\n $this->client->updateEngagement($activity->getCrmProviderId(), $engagement, $metadata);\n } catch (Exception $e) {\n $this->logger->warning('[HubSpot] Update summary failed', [\n 'activity' => $activity->getUuid(),\n 'reason' => $e->getMessage(),\n ]);\n\n return false;\n }\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $activity->getCrmProviderId()],\n $metadata,\n );\n\n return true;\n }\n\n private function buildMetadataForSummaryUpdate(Activity $activity, string $summary): array\n {\n $descriptionField = $activity->getType() === Activity::TYPE_CONFERENCE ? 'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. No profile', [\n 'activity' => $activity->getUuid(),\n ]);\n\n return null;\n }\n\n private static function getDealsPipelinesEndpoint(): string\n {\n return self::API_URL . self::ENDPOINT_PIPELINES . self::PIPELINE_OBJECT_TYPE_DEALS;\n }\n\n public function verifyTaskExists(Activity $activity): bool\n {\n $crmProviderId = $activity->getCrmProviderId();\n $cacheKey = \"crm_task_exists:{$this->config->getId()}:$crmProviderId\";\n\n return Cache::remember($cacheKey, self::TASK_VERIFICATION_CACHE_TTL, function () use ($crmProviderId) {\n try {\n $engagement = $this->client->getEngagementData($crmProviderId);\n\n return ! empty($engagement);\n } catch (HttpNotFoundException|BadRequest) {\n // Engagement not found in CRM - this is expected and permanent\n $this->logger->info('[Hubspot] Engagement not found during verification', [\n 'engagement_id' => $crmProviderId,\n 'config_id' => $this->config->getId(),\n ]);\n\n return false;\n }\n // Let other exceptions (network errors, rate limits, etc.) bubble up for retry\n });\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse HubSpot\\Client\\Crm\\Owners\\Model\\PublicOwner;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . '</strong></p>';\n $summary .= '<p>' . $summaryContents . '</p>';\n $metadata = $this->buildMetadataForSummaryUpdate($activity, $summary);\n\n try {\n $type = $this->matchActivityEngagementType($activity);\n $engagement = ['type' => $type];\n\n $this->client->updateEngagement($activity->getCrmProviderId(), $engagement, $metadata);\n } catch (Exception $e) {\n $this->logger->warning('[HubSpot] Update summary failed', [\n 'activity' => $activity->getUuid(),\n 'reason' => $e->getMessage(),\n ]);\n\n return false;\n }\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $activity->getCrmProviderId()],\n $metadata,\n );\n\n return true;\n }\n\n private function buildMetadataForSummaryUpdate(Activity $activity, string $summary): array\n {\n $descriptionField = $activity->getType() === Activity::TYPE_CONFERENCE ? 'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. No profile', [\n 'activity' => $activity->getUuid(),\n ]);\n\n return null;\n }\n\n private static function getDealsPipelinesEndpoint(): string\n {\n return self::API_URL . self::ENDPOINT_PIPELINES . self::PIPELINE_OBJECT_TYPE_DEALS;\n }\n\n public function verifyTaskExists(Activity $activity): bool\n {\n $crmProviderId = $activity->getCrmProviderId();\n $cacheKey = \"crm_task_exists:{$this->config->getId()}:$crmProviderId\";\n\n return Cache::remember($cacheKey, self::TASK_VERIFICATION_CACHE_TTL, function () use ($crmProviderId) {\n try {\n $engagement = $this->client->getEngagementData($crmProviderId);\n\n return ! empty($engagement);\n } catch (HttpNotFoundException|BadRequest) {\n // Engagement not found in CRM - this is expected and permanent\n $this->logger->info('[Hubspot] Engagement not found during verification', [\n 'engagement_id' => $crmProviderId,\n 'config_id' => $this->config->getId(),\n ]);\n\n return false;\n }\n // Let other exceptions (network errors, rate limits, etc.) bubble up for retry\n });\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Execute","depth":4,"bounds":{"left":0.42586437,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Explain Plan","depth":4,"bounds":{"left":0.43450797,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Browse Query History","depth":4,"bounds":{"left":0.44547874,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"View Parameters","depth":4,"bounds":{"left":0.45412233,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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Computing annotation for Service.php
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
...
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NULL
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NULL
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NULL
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NULL
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87135
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2980
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17
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2026-05-28T15:25:14.716993+00:00
|
/Users/lukas/.screenpipe/data/data/2026-05-28/1779 /Users/lukas/.screenpipe/data/data/2026-05-28/1779981914716_m1.jpg...
|
PhpStorm
|
faVsco.js – Hubspot/Service.php
|
1
|
NULL
|
monitor_1
|
NULL
|
NULL
|
NULL
|
NULL
|
Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
Start Listening for PHP Debug Connections
ServiceTest
Run 'ServiceTest'
Debug 'ServiceTest'
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|
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|
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|
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click
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hybrid
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NULL
|
Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
Start Listening for PHP Debug Connections
ServiceTest
Run 'ServiceTest'
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
];
// Generate activity tr...
|
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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse HubSpot\\Client\\Crm\\Owners\\Model\\PublicOwner;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . '</strong></p>';\n $summary .= '<p>' . $summaryContents . '</p>';\n $metadata = $this->buildMetadataForSummaryUpdate($activity, $summary);\n\n try {\n $type = $this->matchActivityEngagementType($activity);\n $engagement = ['type' => $type];\n\n $this->client->updateEngagement($activity->getCrmProviderId(), $engagement, $metadata);\n } catch (Exception $e) {\n $this->logger->warning('[HubSpot] Update summary failed', [\n 'activity' => $activity->getUuid(),\n 'reason' => $e->getMessage(),\n ]);\n\n return false;\n }\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $activity->getCrmProviderId()],\n $metadata,\n );\n\n return true;\n }\n\n private function buildMetadataForSummaryUpdate(Activity $activity, string $summary): array\n {\n $descriptionField = $activity->getType() === Activity::TYPE_CONFERENCE ? 'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. No profile', [\n 'activity' => $activity->getUuid(),\n ]);\n\n return null;\n }\n\n private static function getDealsPipelinesEndpoint(): string\n {\n return self::API_URL . self::ENDPOINT_PIPELINES . self::PIPELINE_OBJECT_TYPE_DEALS;\n }\n\n public function verifyTaskExists(Activity $activity): bool\n {\n $crmProviderId = $activity->getCrmProviderId();\n $cacheKey = \"crm_task_exists:{$this->config->getId()}:$crmProviderId\";\n\n return Cache::remember($cacheKey, self::TASK_VERIFICATION_CACHE_TTL, function () use ($crmProviderId) {\n try {\n $engagement = $this->client->getEngagementData($crmProviderId);\n\n return ! empty($engagement);\n } catch (HttpNotFoundException|BadRequest) {\n // Engagement not found in CRM - this is expected and permanent\n $this->logger->info('[Hubspot] Engagement not found during verification', [\n 'engagement_id' => $crmProviderId,\n 'config_id' => $this->config->getId(),\n ]);\n\n return false;\n }\n // Let other exceptions (network errors, rate limits, etc.) bubble up for retry\n });\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse HubSpot\\Client\\Crm\\Owners\\Model\\PublicOwner;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . 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'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. 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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"SELECT * FROM team_features where team_id = 1;\n\nSELECT * FROM teams WHERE name LIKE '%Vixio%'; # 340,270,11922\nSELECT * FROM users WHERE team_id = 340; # 12015\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 340\nand sa.provider = 'salesforce';\n# and sa.provider = 'salesloft';\n\nselect * from crm_fields where crm_configuration_id = 270 and object_type = 'event';\n# 125558 - Event Type - Event_Type__c\n# 125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;\nselect * from contacts where id = 6331639;\nselect * from accounts where id = 4156632;\nselect * from opportunities where id = 4843610;\n# update `activities` set `account_id` = 4156632, `contact_id` = 6331639, `opportunity_id` = 4843610,\n# `stage_id` = 13273, `activities`.`updated_at` = 2026-05-22 07:16:17 where `id` = 31264367)\"\n\nselect * from text_relays where created_at > '2026-05-01';\n\nselect * from activities order by id desc;\n\nselect * from users where name like '%Subra%';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('04a9cfad-2c87-4453-9e72-20aeb78ccf8d') = uuid;\nselect * from teams where id = 555;\nselect * from stages where team_id = 555;","depth":4,"on_screen":true,"value":"SELECT * FROM team_features where team_id = 1;\n\nSELECT * FROM teams WHERE name LIKE '%Vixio%'; # 340,270,11922\nSELECT * FROM users WHERE team_id = 340; # 12015\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 340\nand sa.provider = 'salesforce';\n# and sa.provider = 'salesloft';\n\nselect * from crm_fields where crm_configuration_id = 270 and object_type = 'event';\n# 125558 - Event Type - Event_Type__c\n# 125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;\nselect * from contacts where id = 6331639;\nselect * from accounts where id = 4156632;\nselect * from opportunities where id = 4843610;\n# update `activities` set `account_id` = 4156632, `contact_id` = 6331639, `opportunity_id` = 4843610,\n# `stage_id` = 13273, `activities`.`updated_at` = 2026-05-22 07:16:17 where `id` = 31264367)\"\n\nselect * from text_relays where created_at > '2026-05-01';\n\nselect * from activities order by id desc;\n\nselect * from users where name like '%Subra%';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('04a9cfad-2c87-4453-9e72-20aeb78ccf8d') = uuid;\nselect * from teams where id = 555;\nselect * from stages where team_id = 555;","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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-3397949494636676078
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-537191020546090905
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visual_change
|
accessibility
|
NULL
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
];
// Generate activity tr...
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faVsco.js – Hubspot/Service.php
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
];
// Generate activity tr...
|
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Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . '</strong></p>';\n $summary .= '<p>' . $summaryContents . '</p>';\n $metadata = $this->buildMetadataForSummaryUpdate($activity, $summary);\n\n try {\n $type = $this->matchActivityEngagementType($activity);\n $engagement = ['type' => $type];\n\n $this->client->updateEngagement($activity->getCrmProviderId(), $engagement, $metadata);\n } catch (Exception $e) {\n $this->logger->warning('[HubSpot] Update summary failed', [\n 'activity' => $activity->getUuid(),\n 'reason' => $e->getMessage(),\n ]);\n\n return false;\n }\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $activity->getCrmProviderId()],\n $metadata,\n );\n\n return true;\n }\n\n private function buildMetadataForSummaryUpdate(Activity $activity, string $summary): array\n {\n $descriptionField = $activity->getType() === Activity::TYPE_CONFERENCE ? 'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. No profile', [\n 'activity' => $activity->getUuid(),\n ]);\n\n return null;\n }\n\n private static function getDealsPipelinesEndpoint(): string\n {\n return self::API_URL . self::ENDPOINT_PIPELINES . self::PIPELINE_OBJECT_TYPE_DEALS;\n }\n\n public function verifyTaskExists(Activity $activity): bool\n {\n $crmProviderId = $activity->getCrmProviderId();\n $cacheKey = \"crm_task_exists:{$this->config->getId()}:$crmProviderId\";\n\n return Cache::remember($cacheKey, self::TASK_VERIFICATION_CACHE_TTL, function () use ($crmProviderId) {\n try {\n $engagement = $this->client->getEngagementData($crmProviderId);\n\n return ! empty($engagement);\n } catch (HttpNotFoundException|BadRequest) {\n // Engagement not found in CRM - this is expected and permanent\n $this->logger->info('[Hubspot] Engagement not found during verification', [\n 'engagement_id' => $crmProviderId,\n 'config_id' => $this->config->getId(),\n ]);\n\n return false;\n }\n // Let other exceptions (network errors, rate limits, etc.) bubble up for retry\n });\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse HubSpot\\Client\\Crm\\Owners\\Model\\PublicOwner;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . 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'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. 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125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;\nselect * from contacts where id = 6331639;\nselect * from accounts where id = 4156632;\nselect * from opportunities where id = 4843610;\n# update `activities` set `account_id` = 4156632, `contact_id` = 6331639, `opportunity_id` = 4843610,\n# `stage_id` = 13273, `activities`.`updated_at` = 2026-05-22 07:16:17 where `id` = 31264367)\"\n\nselect * from text_relays where created_at > '2026-05-01';\n\nselect * from activities order by id desc;\n\nselect * from users where name like '%Subra%';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('04a9cfad-2c87-4453-9e72-20aeb78ccf8d') = uuid;\nselect * from teams where id = 555;\nselect * from stages where team_id = 555;","depth":4,"on_screen":true,"value":"SELECT * FROM team_features where team_id = 1;\n\nSELECT * FROM teams WHERE name LIKE '%Vixio%'; # 340,270,11922\nSELECT * FROM users WHERE team_id = 340; # 12015\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 340\nand sa.provider = 'salesforce';\n# and sa.provider = 'salesloft';\n\nselect * from crm_fields where crm_configuration_id = 270 and object_type = 'event';\n# 125558 - Event Type - Event_Type__c\n# 125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;\nselect * from contacts where id = 6331639;\nselect * from accounts where id = 4156632;\nselect * from opportunities where id = 4843610;\n# update `activities` set `account_id` = 4156632, `contact_id` = 6331639, `opportunity_id` = 4843610,\n# `stage_id` = 13273, `activities`.`updated_at` = 2026-05-22 07:16:17 where `id` = 31264367)\"\n\nselect * from text_relays where created_at > '2026-05-01';\n\nselect * from activities order by id desc;\n\nselect * from users where name like '%Subra%';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('04a9cfad-2c87-4453-9e72-20aeb78ccf8d') = uuid;\nselect * from teams where id = 555;\nselect * from stages where team_id = 555;","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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-537191020546090905
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idle
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accessibility
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NULL
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
];
// Generate activity tr...
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/Users/lukas/.screenpipe/data/data/2026-05-28/1779 /Users/lukas/.screenpipe/data/data/2026-05-28/1779981863587_m1.jpg...
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faVsco.js – Hubspot/Service.php
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
];
// Generate activity tr...
|
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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse HubSpot\\Client\\Crm\\Owners\\Model\\PublicOwner;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . '</strong></p>';\n $summary .= '<p>' . $summaryContents . '</p>';\n $metadata = $this->buildMetadataForSummaryUpdate($activity, $summary);\n\n try {\n $type = $this->matchActivityEngagementType($activity);\n $engagement = ['type' => $type];\n\n $this->client->updateEngagement($activity->getCrmProviderId(), $engagement, $metadata);\n } catch (Exception $e) {\n $this->logger->warning('[HubSpot] Update summary failed', [\n 'activity' => $activity->getUuid(),\n 'reason' => $e->getMessage(),\n ]);\n\n return false;\n }\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $activity->getCrmProviderId()],\n $metadata,\n );\n\n return true;\n }\n\n private function buildMetadataForSummaryUpdate(Activity $activity, string $summary): array\n {\n $descriptionField = $activity->getType() === Activity::TYPE_CONFERENCE ? 'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. No profile', [\n 'activity' => $activity->getUuid(),\n ]);\n\n return null;\n }\n\n private static function getDealsPipelinesEndpoint(): string\n {\n return self::API_URL . self::ENDPOINT_PIPELINES . self::PIPELINE_OBJECT_TYPE_DEALS;\n }\n\n public function verifyTaskExists(Activity $activity): bool\n {\n $crmProviderId = $activity->getCrmProviderId();\n $cacheKey = \"crm_task_exists:{$this->config->getId()}:$crmProviderId\";\n\n return Cache::remember($cacheKey, self::TASK_VERIFICATION_CACHE_TTL, function () use ($crmProviderId) {\n try {\n $engagement = $this->client->getEngagementData($crmProviderId);\n\n return ! empty($engagement);\n } catch (HttpNotFoundException|BadRequest) {\n // Engagement not found in CRM - this is expected and permanent\n $this->logger->info('[Hubspot] Engagement not found during verification', [\n 'engagement_id' => $crmProviderId,\n 'config_id' => $this->config->getId(),\n ]);\n\n return false;\n }\n // Let other exceptions (network errors, rate limits, etc.) bubble up for retry\n });\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse HubSpot\\Client\\Crm\\Owners\\Model\\PublicOwner;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . '</strong></p>';\n $summary .= '<p>' . $summaryContents . '</p>';\n $metadata = $this->buildMetadataForSummaryUpdate($activity, $summary);\n\n try {\n $type = $this->matchActivityEngagementType($activity);\n $engagement = ['type' => $type];\n\n $this->client->updateEngagement($activity->getCrmProviderId(), $engagement, $metadata);\n } catch (Exception $e) {\n $this->logger->warning('[HubSpot] Update summary failed', [\n 'activity' => $activity->getUuid(),\n 'reason' => $e->getMessage(),\n ]);\n\n return false;\n }\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $activity->getCrmProviderId()],\n $metadata,\n );\n\n return true;\n }\n\n private function buildMetadataForSummaryUpdate(Activity $activity, string $summary): array\n {\n $descriptionField = $activity->getType() === Activity::TYPE_CONFERENCE ? 'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . 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No profile', [\n 'activity' => $activity->getUuid(),\n ]);\n\n return null;\n }\n\n private static function getDealsPipelinesEndpoint(): string\n {\n return self::API_URL . self::ENDPOINT_PIPELINES . self::PIPELINE_OBJECT_TYPE_DEALS;\n }\n\n public function verifyTaskExists(Activity $activity): bool\n {\n $crmProviderId = $activity->getCrmProviderId();\n $cacheKey = \"crm_task_exists:{$this->config->getId()}:$crmProviderId\";\n\n return Cache::remember($cacheKey, self::TASK_VERIFICATION_CACHE_TTL, function () use ($crmProviderId) {\n try {\n $engagement = $this->client->getEngagementData($crmProviderId);\n\n return ! empty($engagement);\n } catch (HttpNotFoundException|BadRequest) {\n // Engagement not found in CRM - this is expected and permanent\n $this->logger->info('[Hubspot] Engagement not found during verification', [\n 'engagement_id' => $crmProviderId,\n 'config_id' => $this->config->getId(),\n ]);\n\n return false;\n }\n // Let other exceptions (network errors, rate limits, etc.) bubble up for retry\n });\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Execute","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Explain Plan","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Browse Query History","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"View Parameters","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Open Query Execution Settings…","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"In-Editor Results","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Tx: Auto","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Cancel Running Statements","depth":4,"on_screen":true,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Playground","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"jiminny","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.088194445,"height":0.027777778},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
];
// Generate activity tr...
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rapstomCoocWindowFV faVsco.|s ~#12121 on JY-20963- rapstomCoocWindowFV faVsco.|s ~#12121 on JY-20963-fx-l© MatchActivityCrmData.php=custom.loglaravel.lodA SF jiminny@localhostHSJocal [EMAIL]© RecordSelector.phgO ActMly prA console (PRODasaasforce/Service.oniA console (EU) X uin users (EU# console [STAGINGclass service excenos baseservace olesencs© CrmEntityRepository.phg47 A149 X1 Y33 21 A v 165publzc tunccion anportstagestrarray scypes & nutt, estring saissangstagenane a nucu): eotagea Fieldsv la Journac) Hubsoo Client PredentHubsootdealweohookC) Hubsooroumalaoe© Hubspot.JournalPolng:© Journa ApiResuit.phpHoura RatchsnetmtCHoura FwenttransoMMetadatalOpportunitySyncStrategyPaginationD ProspectSearchStrategyTm RadisD ServiceTraits©OpportunitySyncTrait.p© SyncCrmEntitiesTrait.p©SyncFieldsTrait.pho©WriteCrmTrait.phoSMlie> Webhookeonlensunceoueorre©) BatchSvncRedisService.ol© Client.ohdc) eosed bealstadesservice© DealFieldsService.ohoc) DecorateActiviy chac) Field Detinitions. choc) Fleldtivoeconverter ohoHubspotClientinterface.phC) HubsoorToken Manager.ofc) Pavload Bullder choC) Remoteermoc ectVan oull# ResnonseNormalize ohoCCamce ood© SyncFieldAction.php© SyncRelatedActivityManas© WebhookSyncBatchProcemlataaratiooto.mlletnoareM MotadanM Miaration› PipedriveM SalnetorroIm siolde># OpportunityMatcher'tean_id= Sthis->tean->id'name"=> mb strinwidth(Spl"label'), start: 0, width: 150)'is selectable'=> Spl'active")'business process_id' => SbusinessProcess=>id ?? nullD:// Stages - fetch all existing stages upfront to avoid N+1 queriesSexistingStages = Sthis->config-›stageswichlrashed→wnerel cype, scace..lrre urroxionalr•>40001•>eyaylcroroweforeach (spl stagesy as soealstage) 1ss = KesponseNornalzze:.nom atizeveatscage(soeals cage):ik ver ccdeererde"Sex istinaStane = Sexistoinastanes-snecseiidDb/l Restore soft-deleted stages that are now active in HubSpotSexistinoSthoc?->tmchcdiorteseltnctive"biSexistinaSthae-srsetoreor/ Upsert stage (updates soft-deleted records without restoring thenSstage = Sthis-›config-›stages()-›withTrashed()->update0rCreateCfaan nnousidonhp, Ceriee1. GitosndCthherwtosn.ninanoa> nb strinwidth(Ss("label'.a> nb strimuidth(Ss("label').ituno=> Stage::TYPE OPPORTUNITY=> Ss"displayOrder')'is selectable' => Ss['active']."probability'= Ss["probability'] * 100width: 50)winth:101JDAif (SnissingStageName === Ss['id')) 4Sn1ss1ngScage = SScace:Sstagcsil = Sataae-sids169%16961698169%- 1700=17831784=178€-178%1786III•—1723Tc AutowpiiwarouodvOojiminny031 A9 A28 У 3 У 108 ^satecr usner u.nd, u.enazt, u.nane, u.sof ohoncnunber, couwila,1d as sas countFROM users uINNER JOTN activities al1<->1.n: ON u.id = a.user.idWHERE a.type LIKE "snsXAND a,created at > DATE SUB(NOWO). INTERVAL 30 DAY)GROUP BY u.id, u.enail, u.nane, u.softphone_numberoRoER dysnscount EseSFLECT DISTINCT u.id. urenail, u.nane. matean id. tunane as tean nanpt.twilio_sms_sid, t.twilio_messaging_sigFroh users uINNER JOIN teans t (1.n<->1: ON U.tean_id = t.idWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_nessaging_sid IS NOT NULL)AND U.status = 1ORDER BY t.name, u.enailSELECT * FROM teams WHERE nane LIKE '%Tourlane%'; # 187, 289, 8158, salesforce-adningtSELECTCONCAT(u.id, CASE WHEN u.1d = t.ouner id THEN " (ouner)' ELSE ** END) AS user id,v.emailsa.*t.ownerid FROM social, accounts saJOIN users u on u.id=sa.sociable.idJOTN toans t 1.n<->1: on tuid = u.tean.icWHERE v.team_id = 187 and sa.provider = 'salesfonce':110I1select **romwhere 10 = 64576397select * from accounts where id = 4156632;select * from opportunities where id = 4843610:"accountid' = 4156632.contact1d 8 6354639 opportuntty#'stage_id' = 13273'activities' 'uodated at' = 2826-85-22 07:16:17 wherdselect * from text relavs where created at > *2826-85-91*=cAlect * mm acrutes onden nu deseeselect * fron uisens shene nane 13ke IXSubrakt,annantuinste wheeswurctewntnhor..oonent.oarb.2haamyRecs.0mtoane nhene 40 = 555:whans toas fd= 555.TO0У L7Inu co woy 1o:24.2lServiceTest+0.Cascadeles OrcnnworeeoeionhHuosooooooruntyNow look at Responsdvorma Lize: :noma lizcoea IStageprobability = (loat) (Soata "netadata"probab1lity 771.This is the root causeHere's the full explanationRoot Cause: importStages overwrites DB probability with HubSpot's valuetthe fows1.Someone manun.y chanced staoe 20616%s probabtity in the Jim nny DB to 109,00 on 2226-95-84 ,1hê sữoe cm prowider id: "Closodlost" isHubSpot's standard "Closed Lost" stage which natively has probability e in HubSpotenortdsadle nnelete tayodeinalenes evneltcalle"Sandce nhortak.agdSstage = Sthis-scontig-ostages()-withTrashed(-supdate0rCreate(l3. ss["probability") comes from ResponseNoreal/ze::normalizedealStage0 ResponsaNormalizo.cho.6d"orobabflity" a (f1oat) (Cdatal"eetadata" |["orobabfWty'1 22 0.HubSoot returns Fetrdhtkerobnbs Kituea for elosedlost. So ksftorobaby Kitutle 100a0l. This resets sthae 20616*s probability back to 0 in the4. Now getClosedDealStages() puts "closedlost" into lost(] (probability 0), not won(]!5. The desl suncs + wd atnkke. Iis closed e treThe sacuencs of euente.DateMay 4After May 4Stage 20616 probabillty manually changed to 100 in Jiminny DESncortStaoes () runs → resets stage 20616 probability back to 0 (frcm HubScot)May 20Deal syncs → "closedlost* is in lost (l (probz0) → is won a falseThe opportunity's stace.1d is still 20616 (the stage record ID never changed), but by the time it synced on May 20, isoortStaoes had already reset theorobabitt of that aaoa bock to 0. Co wono buf Iddoooctunf tuhata mine anlochilact jein lachtlllinot aathlThe core issue: ecortStaces alwavs overwrites the DB probabiity with whatever HubSpot says. Any manual probabiity customisation in Jiminny getswiped out the next time stages are synced from HubSpot. Stage 20616 was manually set to 100 but the label says *7. Won (Contract Signed)" while theHubSoot em arouider fak closcalost = HubSoot's native probabllity for that in O,coft cete recctAt anthientuas codh AdrotsWoderd Tesms388-07 UTE-яautenod...
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rapstomCoocWindowFV faVsco.|s ~#12121 on JY-20963- rapstomCoocWindowFV faVsco.|s ~#12121 on JY-20963-fx-l© MatchActivityCrmData.php=custom.loglaravel.lodA SF jiminny@localhostHSJocal [EMAIL]© RecordSelector.phgO ActMly prA console (PRODasaasforce/Service.oniA console (EU) X uin users (EU# console [STAGINGclass service excenos baseservace olesencs© CrmEntityRepository.phg47 A149 X1 Y33 21 A v 165publzc tunccion anportstagestrarray scypes & nutt, estring saissangstagenane a nucu): eotagea Fieldsv la Journac) Hubsoo Client PredentHubsootdealweohookC) Hubsooroumalaoe© Hubspot.JournalPolng:© Journa ApiResuit.phpHoura RatchsnetmtCHoura FwenttransoMMetadatalOpportunitySyncStrategyPaginationD ProspectSearchStrategyTm RadisD ServiceTraits©OpportunitySyncTrait.p© SyncCrmEntitiesTrait.p©SyncFieldsTrait.pho©WriteCrmTrait.phoSMlie> Webhookeonlensunceoueorre©) BatchSvncRedisService.ol© Client.ohdc) eosed bealstadesservice© DealFieldsService.ohoc) DecorateActiviy chac) Field Detinitions. choc) Fleldtivoeconverter ohoHubspotClientinterface.phC) HubsoorToken Manager.ofc) Pavload Bullder choC) Remoteermoc ectVan oull# ResnonseNormalize ohoCCamce ood© SyncFieldAction.php© SyncRelatedActivityManas© WebhookSyncBatchProcemlataaratiooto.mlletnoareM MotadanM Miaration› PipedriveM SalnetorroIm siolde># OpportunityMatcher'tean_id= Sthis->tean->id'name"=> mb strinwidth(Spl"label'), start: 0, width: 150)'is selectable'=> Spl'active")'business process_id' => SbusinessProcess=>id ?? nullD:// Stages - fetch all existing stages upfront to avoid N+1 queriesSexistingStages = Sthis->config-›stageswichlrashed→wnerel cype, scace..lrre urroxionalr•>40001•>eyaylcroroweforeach (spl stagesy as soealstage) 1ss = KesponseNornalzze:.nom atizeveatscage(soeals cage):ik ver ccdeererde"Sex istinaStane = Sexistoinastanes-snecseiidDb/l Restore soft-deleted stages that are now active in HubSpotSexistinoSthoc?->tmchcdiorteseltnctive"biSexistinaSthae-srsetoreor/ Upsert stage (updates soft-deleted records without restoring thenSstage = Sthis-›config-›stages()-›withTrashed()->update0rCreateCfaan nnousidonhp, Ceriee1. GitosndCthherwtosn.ninanoa> nb strinwidth(Ss("label'.a> nb strimuidth(Ss("label').ituno=> Stage::TYPE OPPORTUNITY=> Ss"displayOrder')'is selectable' => Ss['active']."probability'= Ss["probability'] * 100width: 50)winth:101JDAif (SnissingStageName === Ss['id')) 4Sn1ss1ngScage = SScace:Sstagcsil = Sataae-sids169%16961698169%- 1700=17831784=178€-178%1786III•—1723Tc AutowpiiwarouodvOojiminny031 A9 A28 У 3 У 108 ^satecr usner u.nd, u.enazt, u.nane, u.sof ohoncnunber, couwila,1d as sas countFROM users uINNER JOTN activities al1<->1.n: ON u.id = a.user.idWHERE a.type LIKE "snsXAND a,created at > DATE SUB(NOWO). INTERVAL 30 DAY)GROUP BY u.id, u.enail, u.nane, u.softphone_numberoRoER dysnscount EseSFLECT DISTINCT u.id. urenail, u.nane. matean id. tunane as tean nanpt.twilio_sms_sid, t.twilio_messaging_sigFroh users uINNER JOIN teans t (1.n<->1: ON U.tean_id = t.idWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_nessaging_sid IS NOT NULL)AND U.status = 1ORDER BY t.name, u.enailSELECT * FROM teams WHERE nane LIKE '%Tourlane%'; # 187, 289, 8158, salesforce-adningtSELECTCONCAT(u.id, CASE WHEN u.1d = t.ouner id THEN " (ouner)' ELSE ** END) AS user id,v.emailsa.*t.ownerid FROM social, accounts saJOIN users u on u.id=sa.sociable.idJOTN toans t 1.n<->1: on tuid = u.tean.icWHERE v.team_id = 187 and sa.provider = 'salesfonce':110I1select **romwhere 10 = 64576397select * from accounts where id = 4156632;select * from opportunities where id = 4843610:"accountid' = 4156632.contact1d 8 6354639 opportuntty#'stage_id' = 13273'activities' 'uodated at' = 2826-85-22 07:16:17 wherdselect * from text relavs where created at > *2826-85-91*=cAlect * mm acrutes onden nu deseeselect * fron uisens shene nane 13ke IXSubrakt,annantuinste wheeswurctewntnhor..oonent.oarb.2haamyRecs.0mtoane nhene 40 = 555:whans toas fd= 555.TO0У L7Inu co woy 1o:24.2lServiceTest+0.Cascadeles OrcnnworeeoeionhHuosooooooruntyNow look at Responsdvorma Lize: :noma lizcoea IStageprobability = (loat) (Soata "netadata"probab1lity 771.This is the root causeHere's the full explanationRoot Cause: importStages overwrites DB probability with HubSpot's valuetthe fows1.Someone manun.y chanced staoe 20616%s probabtity in the Jim nny DB to 109,00 on 2226-95-84 ,1hê sữoe cm prowider id: "Closodlost" isHubSpot's standard "Closed Lost" stage which natively has probability e in HubSpotenortdsadle nnelete tayodeinalenes evneltcalle"Sandce nhortak.agdSstage = Sthis-scontig-ostages()-withTrashed(-supdate0rCreate(l3. ss["probability") comes from ResponseNoreal/ze::normalizedealStage0 ResponsaNormalizo.cho.6d"orobabflity" a (f1oat) (Cdatal"eetadata" |["orobabfWty'1 22 0.HubSoot returns Fetrdhtkerobnbs Kituea for elosedlost. So ksftorobaby Kitutle 100a0l. This resets sthae 20616*s probability back to 0 in the4. Now getClosedDealStages() puts "closedlost" into lost(] (probability 0), not won(]!5. The desl suncs + wd atnkke. Iis closed e treThe sacuencs of euente.DateMay 4After May 4Stage 20616 probabillty manually changed to 100 in Jiminny DESncortStaoes () runs → resets stage 20616 probability back to 0 (frcm HubScot)May 20Deal syncs → "closedlost* is in lost (l (probz0) → is won a falseThe opportunity's stace.1d is still 20616 (the stage record ID never changed), but by the time it synced on May 20, isoortStaoes had already reset theorobabitt of that aaoa bock to 0. Co wono buf Iddoooctunf tuhata mine anlochilact jein lachtlllinot aathlThe core issue: ecortStaces alwavs overwrites the DB probabiity with whatever HubSpot says. Any manual probabiity customisation in Jiminny getswiped out the next time stages are synced from HubSpot. Stage 20616 was manually set to 100 but the label says *7. Won (Contract Signed)" while theHubSoot em arouider fak closcalost = HubSoot's native probabllity for that in O,coft cete recctAt anthientuas codh AdrotsWoderd Tesms388-07 UTE-яautenod...
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SlackFileEditViewGoHistoryWindowActivity MonitorAl SlackFileEditViewGoHistoryWindowActivity MonitorAll ProcessesProcess Name% CPUPhpStormkernel_taskreplaydFirefoxCP Isolated Web ContentWindowServerscreenpipeFirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentcoreaudiodFirefoxbluetoothdlanguage_server_macos_armActivity MonitorlaunchservicesdFirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentWispr FlowFirefoxCP Isolated Web ContentiTerm2Slack Helper (Renderer)Wispr Flow Helper (Renderer)Control CentreFirefoxCP Isolated Web ContentNotion Helper (Renderer)ClaudeKarabiner-Core-Servicelogd170,0138,145,040,827,522,011,210,86,1HelpCPU Time4:11:42,6823:58:38,286:37:14,6843:37,578:05:21,913:48:30,7632:16,0840:31,931:01:30,721:49:46,2820:52,2211:44,289:19,281:04:11,2349,5616:50,9925:30,394:16,4419:55,161:04:54,721:00:15,435:37,6420:42,774:19,8125:11,2929:33,0720:47,7817:06,53System:User:Idle:Threads CPUMemoryEnelIdle Wake-UpsKp HomeDMsActivityFilesLater..•More+21,21%26,73%52,06%CPUED→Jiminny ...#+ More unreads# jbu-team-info# jiminny-bg# platform-team# platform-tickets# product_launches# random# releases# support# thank-yous# the_people_of jimi...Direct messagesEL. Iliyana Netseva€o Vasil Vasilev&. Stefka Stoyanovao Stoyan TomovEo Petko Kashinski®. Galya Dimitrova: Todor StamatovRo Steliyan GeorgievLo Ves% MiraP.. Nikolay Yankovdo James GrahamE Lukas Kovalik y...::: AppsJira Cloud(alo)100% C8• Thu 28 May 18:24:21Describe what you are looking forlliyana Netseva6 0• MessagesAdd canvas+myand ivetseva SUeriMiima li prichina tolToday~raveno po tozi nachin iliprosto taka e napraveno nakogaLukas Kovalik 3:05 PMне знам, композитен филтьр е може би трябвада си настроиш нещата и после да направишедна заявка (Asked by например)тука не сьм сигурен, по-скоро е за продуктlliyana Netseva 4:00 PMok, thank youlliyana Netseva 5:45 PMИмам питане и се чудя кьм кого мога да сеобърна?става дума за deal insightsLukas Kovalik 5:54 PMПитай, ако мога ще отговоряlliyana Netseva 5:56 PMимам сделка която е със статус won но е вclosed losttova e ID-to 04a9cfad-2c87-4453-9e72-20aeb78ccf8d na sdelkataLukas Kovalik 6:00 PMUS или EU (edited)lliyana Netseva 6:01 PMeuMessage Iliyana Netseva...
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SlackFileEditViewGoHistoryWindowActivity MonitorAl SlackFileEditViewGoHistoryWindowActivity MonitorAll ProcessesProcess Name% CPUPhpStormkernel_taskreplaydFirefoxCP Isolated Web ContentWindowServerscreenpipeFirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentcoreaudiodFirefoxbluetoothdlanguage_server_macos_armActivity MonitorlaunchservicesdFirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentWispr FlowFirefoxCP Isolated Web ContentiTerm2Slack Helper (Renderer)Wispr Flow Helper (Renderer)Control CentreFirefoxCP Isolated Web ContentNotion Helper (Renderer)ClaudeKarabiner-Core-Servicelogd170,0138,145,040,827,522,011,210,86,1HelpCPU Time4:11:42,6823:58:38,286:37:14,6843:37,578:05:21,913:48:30,7632:16,0840:31,931:01:30,721:49:46,2820:52,2211:44,289:19,281:04:11,2349,5616:50,9925:30,394:16,4419:55,161:04:54,721:00:15,435:37,6420:42,774:19,8125:11,2929:33,0720:47,7817:06,53System:User:Idle:Threads CPUMemoryEnelIdle Wake-UpsKp HomeDMsActivityFilesLater..•More+21,21%26,73%52,06%CPUED→Jiminny ...#+ More unreads# jbu-team-info# jiminny-bg# platform-team# platform-tickets# product_launches# random# releases# support# thank-yous# the_people_of jimi...Direct messagesEL. Iliyana Netseva€o Vasil Vasilev&. Stefka Stoyanovao Stoyan TomovEo Petko Kashinski®. Galya Dimitrova: Todor StamatovRo Steliyan GeorgievLo Ves% MiraP.. Nikolay Yankovdo James GrahamE Lukas Kovalik y...::: AppsJira Cloud(alo)100% C8• Thu 28 May 18:24:21Describe what you are looking forlliyana Netseva6 0• MessagesAdd canvas+myand ivetseva SUeriMiima li prichina tolToday~raveno po tozi nachin iliprosto taka e napraveno nakogaLukas Kovalik 3:05 PMне знам, композитен филтьр е може би трябвада си настроиш нещата и после да направишедна заявка (Asked by например)тука не сьм сигурен, по-скоро е за продуктlliyana Netseva 4:00 PMok, thank youlliyana Netseva 5:45 PMИмам питане и се чудя кьм кого мога да сеобърна?става дума за deal insightsLukas Kovalik 5:54 PMПитай, ако мога ще отговоряlliyana Netseva 5:56 PMимам сделка която е със статус won но е вclosed losttova e ID-to 04a9cfad-2c87-4453-9e72-20aeb78ccf8d na sdelkataLukas Kovalik 6:00 PMUS или EU (edited)lliyana Netseva 6:01 PMeuMessage Iliyana Netseva...
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faVsco.js – Hubspot/Service.php
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
];
// Generate activity tr...
|
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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse HubSpot\\Client\\Crm\\Owners\\Model\\PublicOwner;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . '</strong></p>';\n $summary .= '<p>' . $summaryContents . '</p>';\n $metadata = $this->buildMetadataForSummaryUpdate($activity, $summary);\n\n try {\n $type = $this->matchActivityEngagementType($activity);\n $engagement = ['type' => $type];\n\n $this->client->updateEngagement($activity->getCrmProviderId(), $engagement, $metadata);\n } catch (Exception $e) {\n $this->logger->warning('[HubSpot] Update summary failed', [\n 'activity' => $activity->getUuid(),\n 'reason' => $e->getMessage(),\n ]);\n\n return false;\n }\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $activity->getCrmProviderId()],\n $metadata,\n );\n\n return true;\n }\n\n private function buildMetadataForSummaryUpdate(Activity $activity, string $summary): array\n {\n $descriptionField = $activity->getType() === Activity::TYPE_CONFERENCE ? 'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. No profile', [\n 'activity' => $activity->getUuid(),\n ]);\n\n return null;\n }\n\n private static function getDealsPipelinesEndpoint(): string\n {\n return self::API_URL . self::ENDPOINT_PIPELINES . self::PIPELINE_OBJECT_TYPE_DEALS;\n }\n\n public function verifyTaskExists(Activity $activity): bool\n {\n $crmProviderId = $activity->getCrmProviderId();\n $cacheKey = \"crm_task_exists:{$this->config->getId()}:$crmProviderId\";\n\n return Cache::remember($cacheKey, self::TASK_VERIFICATION_CACHE_TTL, function () use ($crmProviderId) {\n try {\n $engagement = $this->client->getEngagementData($crmProviderId);\n\n return ! empty($engagement);\n } catch (HttpNotFoundException|BadRequest) {\n // Engagement not found in CRM - this is expected and permanent\n $this->logger->info('[Hubspot] Engagement not found during verification', [\n 'engagement_id' => $crmProviderId,\n 'config_id' => $this->config->getId(),\n ]);\n\n return false;\n }\n // Let other exceptions (network errors, rate limits, etc.) bubble up for retry\n });\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse HubSpot\\Client\\Crm\\Owners\\Model\\PublicOwner;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . 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'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. 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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"SELECT * FROM team_features where team_id = 1;\n\nSELECT * FROM teams WHERE name LIKE '%Vixio%'; # 340,270,11922\nSELECT * FROM users WHERE team_id = 340; # 12015\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 340\nand sa.provider = 'salesforce';\n# and sa.provider = 'salesloft';\n\nselect * from crm_fields where crm_configuration_id = 270 and object_type = 'event';\n# 125558 - Event Type - Event_Type__c\n# 125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;\nselect * from contacts where id = 6331639;\nselect * from accounts where id = 4156632;\nselect * from opportunities where id = 4843610;\n# update `activities` set `account_id` = 4156632, `contact_id` = 6331639, `opportunity_id` = 4843610,\n# `stage_id` = 13273, `activities`.`updated_at` = 2026-05-22 07:16:17 where `id` = 31264367)\"\n\nselect * from text_relays where created_at > '2026-05-01';\n\nselect * from activities order by id desc;\n\nselect * from users where name like '%Subra%';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('04a9cfad-2c87-4453-9e72-20aeb78ccf8d') = uuid;\nselect * from teams where id = 555;\nselect * from stages where team_id = 555;","depth":4,"on_screen":true,"value":"SELECT * FROM team_features where team_id = 1;\n\nSELECT * FROM teams WHERE name LIKE '%Vixio%'; # 340,270,11922\nSELECT * FROM users WHERE team_id = 340; # 12015\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 340\nand sa.provider = 'salesforce';\n# and sa.provider = 'salesloft';\n\nselect * from crm_fields where crm_configuration_id = 270 and object_type = 'event';\n# 125558 - Event Type - Event_Type__c\n# 125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;\nselect * from contacts where id = 6331639;\nselect * from accounts where id = 4156632;\nselect * from opportunities where id = 4843610;\n# update `activities` set `account_id` = 4156632, `contact_id` = 6331639, `opportunity_id` = 4843610,\n# `stage_id` = 13273, `activities`.`updated_at` = 2026-05-22 07:16:17 where `id` = 31264367)\"\n\nselect * from text_relays where created_at > '2026-05-01';\n\nselect * from activities order by id desc;\n\nselect * from users where name like '%Subra%';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('04a9cfad-2c87-4453-9e72-20aeb78ccf8d') = uuid;\nselect * from teams where id = 555;\nselect * from stages where team_id = 555;","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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-3397949494636676078
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-537191020546090905
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visual_change
|
accessibility
|
NULL
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
];
// Generate activity tr...
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IAlIAlSlackFileEditViewGoHistoryWindowHelpActivity IAlIAlSlackFileEditViewGoHistoryWindowHelpActivity MonitorAll ProcessesProcess Name% CPUCPU TimePhpStormkernel_taskreplaydWindowServerFirefoxCP Isolated Web ContentscreenpipeFirefoxCP Isolated Web ContentcoreaudiodlaunchdClaudebluetoothdlanguage_server_macos_armActivity MonitorsyspolicydFirefoxCP Isolated Web ContenttccdFirefoxWispr Flow Helper (Renderer)FirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentSlack Helper (Renderer)PerfPowerServicesNotion Helper (Renderer)Wispr FlowWispr FlowiTerm2Claude Helper (Renderer)Slack169,34:11:33,67131,149,723:58:30,9637,16:37:12,298:05:20,4617,032:15,4914,93:48:29,599,56,540:31,361:01:30,4019:30,1429:32,9920:52,0211:44,109:19,1017:25,0149,429:13,411:49:46,069,4319:55,0616:50,851:00:15,341:57,4525:11,224:16,331:35,541:04:54,6211:28,1113:55,20System:User:Idle:Threads CPUMemoryEnelIdle Wake-UpsKp ,75%33,36%48,90%HomeDMsActivityFilesLater..•More+ED→Jiminny ...#+ More unreads# jbu-team-info# jiminny-bg# platform-team# platform-tickets# product_launches# random# releases# support# thank-yous# the_people_of jimi...Direct messages(L. Iliyana Netseva€o Vasil Vasilev&. Stefka Stoyanovao Stoyan TomovEo Petko Kashinski. Galya Dimitrova: Todor StamatovRo Steliyan GeorgievLo Ves% MiraP.. Nikolay Yankovdo James GrahamE Lukas Kovalik y...::: AppsJira Cloud(alo)100% C8• Thu 28 May 18:24:16Describe what you are looking forlliyana Netseva6 0• MessagesAdd canvas+myand ivetseva SUeriMiima li prichina tolToday~raveno po tozi nachin iliprosto taka e napraveno nakogaLukas Kovalik 3:05 PMне знам, композитен филтьр е може би трябвада си настроиш нещата и после да направишедна заявка (Asked by например)тука не сьм сигурен, по-скоро е за продуктlliyana Netseva 4:00 PMok, thank youlliyana Netseva 5:45 PMИмам питане и се чудя кьм кого мога да сеобърна?става дума за deal insightsLukas Kovalik 5:54 PMПитай, ако мога ще отговоряlliyana Netseva 5:56 PMимам сделка която е със статус won но е вclosed losttova e ID-to 04a9cfad-2c87-4453-9e72-20aeb78ccf8d na sdelkataLukas Kovalik 6:00 PMUS или EU (edited)lliyana Netseva 6:01 PMeuMessage Iliyana Netseva...
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
];
// Generate activity tr...
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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse HubSpot\\Client\\Crm\\Owners\\Model\\PublicOwner;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse 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Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . '</strong></p>';\n $summary .= '<p>' . $summaryContents . '</p>';\n $metadata = $this->buildMetadataForSummaryUpdate($activity, $summary);\n\n try {\n $type = $this->matchActivityEngagementType($activity);\n $engagement = ['type' => $type];\n\n $this->client->updateEngagement($activity->getCrmProviderId(), $engagement, $metadata);\n } catch (Exception $e) {\n $this->logger->warning('[HubSpot] Update summary failed', [\n 'activity' => $activity->getUuid(),\n 'reason' => $e->getMessage(),\n ]);\n\n return false;\n }\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $activity->getCrmProviderId()],\n $metadata,\n );\n\n return true;\n }\n\n private function buildMetadataForSummaryUpdate(Activity $activity, string $summary): array\n {\n $descriptionField = $activity->getType() === Activity::TYPE_CONFERENCE ? 'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. No profile', [\n 'activity' => $activity->getUuid(),\n ]);\n\n return null;\n }\n\n private static function getDealsPipelinesEndpoint(): string\n {\n return self::API_URL . self::ENDPOINT_PIPELINES . self::PIPELINE_OBJECT_TYPE_DEALS;\n }\n\n public function verifyTaskExists(Activity $activity): bool\n {\n $crmProviderId = $activity->getCrmProviderId();\n $cacheKey = \"crm_task_exists:{$this->config->getId()}:$crmProviderId\";\n\n return Cache::remember($cacheKey, self::TASK_VERIFICATION_CACHE_TTL, function () use ($crmProviderId) {\n try {\n $engagement = $this->client->getEngagementData($crmProviderId);\n\n return ! empty($engagement);\n } catch (HttpNotFoundException|BadRequest) {\n // Engagement not found in CRM - this is expected and permanent\n $this->logger->info('[Hubspot] Engagement not found during verification', [\n 'engagement_id' => $crmProviderId,\n 'config_id' => $this->config->getId(),\n ]);\n\n return false;\n }\n // Let other exceptions (network errors, rate limits, etc.) bubble up for retry\n });\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse HubSpot\\Client\\Crm\\Owners\\Model\\PublicOwner;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . 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'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. 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Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"SELECT * FROM team_features where team_id = 1;\n\nSELECT * FROM teams WHERE name LIKE '%Vixio%'; # 340,270,11922\nSELECT * FROM users WHERE team_id = 340; # 12015\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 340\nand sa.provider = 'salesforce';\n# and sa.provider = 'salesloft';\n\nselect * from crm_fields where crm_configuration_id = 270 and object_type = 'event';\n# 125558 - Event Type - Event_Type__c\n# 125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;\nselect * from contacts where id = 6331639;\nselect * from accounts where id = 4156632;\nselect * from opportunities where id = 4843610;\n# update `activities` set `account_id` = 4156632, `contact_id` = 6331639, `opportunity_id` = 4843610,\n# `stage_id` = 13273, `activities`.`updated_at` = 2026-05-22 07:16:17 where `id` = 31264367)\"\n\nselect * from text_relays where created_at > '2026-05-01';\n\nselect * from activities order by id desc;\n\nselect * from users where name like '%Subra%';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('04a9cfad-2c87-4453-9e72-20aeb78ccf8d') = uuid;\nselect * from teams where id = 555;\nselect * from stages where team_id = 555;","depth":4,"on_screen":true,"value":"SELECT * FROM team_features where team_id = 1;\n\nSELECT * FROM teams WHERE name LIKE '%Vixio%'; # 340,270,11922\nSELECT * FROM users WHERE team_id = 340; # 12015\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 340\nand sa.provider = 'salesforce';\n# and sa.provider = 'salesloft';\n\nselect * from crm_fields where crm_configuration_id = 270 and object_type = 'event';\n# 125558 - Event Type - Event_Type__c\n# 125552 - Event Status - Event_Status__c\n\nSELECT * FROM sidekick_settings WHERE team_id = 340;\n\nSELECT * FROM crm_field_values WHERE crm_field_id in (125552);\n\nselect * from activities where crm_configuration_id = 270\nand type = 'conference' and crm_provider_id IS NOT NULL\nand actual_start_time > '2024-09-16 09:00:00' order by scheduled_start_time;\n\nSELECT * FROM activities WHERE id = 20871677;\nSELECT * FROM crm_field_data WHERE activity_id = 20871677;\n\nselect * from crm_layouts where crm_configuration_id = 270;\nselect * from crm_layout_entities where crm_layout_id in (886,887);\n\nSELECT * FROM crm_configurations WHERE id = 270;\n\nselect * from playbooks where team_id = 340; # 1514\nselect * from groups where team_id = 340;\nSELECT * FROM crm_fields WHERE id IN (125393, 125401);\n\nselect g.name as 'team name', p.name as 'playbook name', f.label as 'activity type field' from groups g\njoin playbooks p on g.playbook_id = p.id\njoin crm_fields f on p.activity_field_id = f.id\nwhere g.team_id = 340;\n\nSELECT * FROM activities WHERE uuid_to_bin('0c180357-67d2-419e-a8c3-b832a3490770') = uuid; # 20448716\nselect * from crm_field_data where object_id = 20448716;\n\nselect * from activities where crm_configuration_id = 270 and provider = 'salesloft' order by id desc;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%CybSafe%'; # 343,273,12008\nselect * from opportunities where team_id = 343;\nselect * from opportunities where team_id = 343 and crm_provider_id = '18099102526';\nselect * from opportunities where team_id = 343 and account_id = 945217482;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from accounts where team_id = 343 order by name asc;\n\nselect * from stages where crm_configuration_id = 273 and type = 'opportunity';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Voyado%'; # 353,283,12143\nSELECT * FROM activities WHERE crm_configuration_id = 283 and account_id = 3777844 order by id desc;\nSELECT * FROM accounts WHERE team_id = 353 AND name LIKE '%Salesloft%';\nSELECT * FROM activities WHERE id = 20717903;\n\nselect * from participants where activity_id IN (20929172,20928605,20928468,20926272,20926271,20926270,20926269,20916499,20916454,20916436,20916435,20900015,20900014,20900013,20897312,20897243,20897241,20897237,20897232,20897229,20893648,20893231,20893230,20893229,20893228,20889784,20885039,20885038,20885037,20885036,20885035,20882728,20882708,20882703,20882702,20869828,20869811,20869806,20869801,20869799,20869798,20869796,20869795,20869794,20869761,20869760,20869759,20868688,20868687,20850340,20847195,20841710,20833967,20827021,20825307,20825305,20825297,20824615,20824400,20823927,20821760,20795588,20794233,20794057,20793710,20785811,20781789,20781394,20781307,20762651,20758453,20758282,20757323,20756643,20756636,20756629,20756627,20756606,20756605,20756604,20756603,20756602,20756600,20756599,20756598,20756595,20756594,20756589,20756587,20756577,20756573,20748918,20748386,20748385,20748384,20748383,20748382,20748381,20748380,20748379,20748377,20748375,20748373,20743301,20717905,20717904,20717903,20717901,20717899);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 353\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%modern world business solutions%'; # 345,275,12016, l.atkinson@mwbsolutions.co.uk\nSELECT * FROM activities WHERE uuid_to_bin('3921d399-3fef-4609-a291-b0097a166d43') = uuid;\n# id: 20940638, user: 12022, contact: 5305871\nSELECT * FROM activity_summary_logs WHERE activity_id = 20940638;\nselect * from contacts where team_id = 345 and crm_provider_id = '30891432415' order by name asc; # 5305871\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 345\nand sa.provider = 'hubspot';\n\nselect * from users where team_id = 345 and id = 12022;\nSELECT * FROM crm_profiles WHERE user_id = 12022;\nSELECT * FROM participants WHERE activity_id = 20940638;\nSELECT * FROM users u\nJOIN crm_profiles cp ON u.id = cp.user_id\nWHERE u.team_id = 345;\n\nselect * from contacts where team_id = 345 and crm_provider_id = '30880813535' order by name desc; # 5305871\n\nselect * from team_features where team_id = 345;\nSELECT * FROM activities WHERE uuid_to_bin('11701e2d-2f82-4dab-a616-1db4fad238df') = uuid; # 21115197\nSELECT * FROM participants WHERE activity_id = 20897406;\n\n\n\nSELECT * FROM activities WHERE uuid_to_bin('63ba55cd-1abc-447d-83da-0137000005b7') = uuid; # 20953912\nSELECT * FROM activities WHERE crm_configuration_id = 275 and provider = 'ringcentral' and title like '%1252629100%';\n\n\nSELECT * FROM activities WHERE id = 20946641;\nSELECT * FROM crm_profiles WHERE user_id = 10211;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120,97,10984, triger@lunio.ai\nSELECT * FROM opportunities WHERE crm_configuration_id = 97 and crm_provider_id = '006N1000006c5PpIAI';\nselect * from stages where crm_configuration_id = 97 and type = 'opportunity';\nselect * from opportunities where team_id = 120;\n\n\nselect * from crm_configurations crm join teams t on crm.id = t.crm_id\nwhere 1=1\nAND t.current_billing_plan IS NOT NULL\nAND crm.auto_sync_activity = 0\nand crm.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Exclaimer%'; # 270,205,10053,james.lewendon@exclaimer.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 270\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b54df794-2a9a-4957-8d80-09a600ead5f8') = uuid; # 21637956\nSELECT * FROM crm_profiles WHERE user_id = 11446;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cygnetise%'; # 372,300,12554, alex.chikly@cygnetise.com\nselect * from playbooks where team_id = 372;\nselect * from crm_fields where crm_configuration_id = 300 and object_type = 'event'; # 141340\nSELECT * FROM crm_field_values WHERE crm_field_id = 141340;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 372\nand sa.provider = 'salesforce';\n\nselect * from crm_profiles where crm_configuration_id = 300;\nSELECT * FROM crm_configurations WHERE team_id = 372;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Planday%'; # 291,242,11501,mfa@planday.com\nSELECT * FROM opportunities WHERE team_id = 291 and crm_provider_id = '006bG000005DO86QAG'; # 3207756\nselect * from crm_field_data where object_id = 3207756;\nSELECT * FROM crm_fields WHERE id = 111834;\n\nselect f.id, f.crm_provider_id AS field_name, f.label, fd.object_id AS dealId, fd.value\nFROM crm_fields f\nJOIN crm_field_data fd ON f.id = fd.crm_field_id\nWHERE f.crm_configuration_id = 242\nAND f.object_type = 'opportunity'\nAND fd.object_id IN (3207756)\nORDER BY fd.object_id, fd.updated_at;\n\nSELECT * FROM crm_configurations WHERE auto_connect = 1;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150,salesforce-admin@tourlane.com\nselect * from group_deal_risk_types drgt join groups g on drgt.group_id = g.id\nwhere g.team_id = 187;\n\nselect * from `groups` where team_id = 187;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 187\nand sa.provider = 'salesforce';\n\n# Destination - 98870 - Destination__c\n# Stage - 79014 - StageName\n# Land Arrangement - 98856 - Land_Arrangement__c\n# Flight - 98848 - Flight__c\n# Last activity date - 98812 - LastActivityDate\n# Last modified date - 98809 - LastModifiedDate\n# Last inbound mail timestamp - 99151 - Last_Inbound_Mail_Timestamp__c\n# next call - 98864 - Next_Call__c\n\nselect * from crm_fields where crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\nselect * from opportunities where team_id = 187 and name LIKE'%Muriel Sal%';\nselect * from opportunities where team_id = 187 and user_id = 9951 and is_closed = 0;\nselect * from activities where opportunity_id = 3538248;\n\nSELECT * FROM crm_profiles WHERE user_id = 8150;\n\nselect * from deal_risks where opportunity_id = 3538248;\n\nselect * from teams where crm_id IS NULL;\n\nSELECT opp.id AS opportunity_id,\n u.group_id AS group_id,\n MAX(\n CASE\n WHEN a.type IN (\"sms-inbound\", \"sms-outbound\") THEN a.created_at\n ELSE a.actual_end_time\n END) as last_date\nFROM opportunities opp\nleft join activities a on a.opportunity_id = opp.id\ninner join users u on opp.user_id = u.id\nwhere opp.user_id IN (9951)\n\nAND opp.is_closed = 0\nand a.status IN ('completed', 'received', 'delivered') OR a.status IS NULL\ngroup by opp.id;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Cybsafe%'; # 343,301,12008,polly.morphew@cybsafe.com\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 301;\nSELECT * FROM contacts WHERE id = 6612363;\nSELECT * FROM accounts WHERE id = 4235676;\nSELECT * FROM opportunities WHERE crm_configuration_id = 301 and crm_provider_id = 32983784868;\nselect * from opportunity_stages where opportunity_id = 4503759;\n# SELECT * FROM opportunities WHERE id = 4569937;\n\nselect * from activities where crm_configuration_id = 301;\nSELECT * FROM activities WHERE uuid_to_bin('d3b2b28b-c3d0-4c2d-8ed0-eef42855278a') = uuid; # 26330370\nSELECT * FROM participants WHERE activity_id = 26330370;\n\nSELECT * FROM teams WHERE id = 375;\nselect * from playbooks where team_id = 375;\n\nselect * from stages where crm_configuration_id = 301 and type = 'opportunity';\n\nselect * from teams;\nselect * from contact_roles;\n\nSELECT * FROM opportunities WHERE team_id = 343 and user_id = 12871 and close_date >= '2024-11-01';\n\nselect * from users u join crm_profiles cp on cp.user_id = u.id where u.team_id = 343;\n\nSELECT * FROM crm_field_data WHERE object_id = 3771706;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_fields WHERE crm_configuration_id = 301 and object_type = 'opportunity'\nand crm_provider_id LIKE \"%traffic_light%\";\nSELECT * FROM crm_field_values WHERE crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531);\n\nSELECT fd.* FROM opportunities o\nJOIN crm_field_data fd ON o.id = fd.object_id\nWHERE o.team_id = 343\n# and o.user_id IS NOT NULL\nand fd.crm_field_id IN (144020,144048,144111,144113,144126,144481,144508,144531)\nand fd.value != ''\norder by value desc\n# group by o.id\n;\n\nSELECT * FROM opportunities WHERE id = 3769843;\n\nSELECT * FROM teams WHERE name LIKE '%Tour%'; # 187,209,8150, salesforce-admin@tourlane.com\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 209;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 682;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding Circle%'; # 220,177,8603,aswini.mishra@fundingcircle.com\nSELECT * FROM activities WHERE uuid_to_bin('7a40e99b-3b37-4bb1-b983-325b81801c01') = uuid; # 23139839\n\n\nSELECT * FROM opportunities WHERE id = 3855992;\n\nSELECT * FROM users WHERE name LIKE '%Angus Pollard%'; # 8988\n\nSELECT * FROM teams WHERE name LIKE '%Story Terrace%'; # 379, 307, 12894\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307 and object_type != 'opportunity';\n\nselect * from contacts where team_id = 379 and name like '%bebro%'; # 5874411, crm: 77229348507\nSELECT * FROM crm_field_data WHERE object_id = 5874411;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379\nand sa.provider = 'hubspot';\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%mentio%'; # 117, 94, 6371, nikhil.kumar@mention-me.com\nSELECT * FROM activities WHERE uuid_to_bin('82939311-1af0-4506-8546-21e8d1fdf2c1') = uuid;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT * FROM opportunities WHERE team_id = 187 and crm_provider_id = '006Se000008xfvNIAQ'; # 3537793\nselect * from generic_ai_prompts where subject_id = 3537793;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lunio%'; # 120, 97, 10984, triger@lunio.ai\nSELECT * FROM crm_configurations WHERE id = 97;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 97;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 355;\nSELECT * FROM crm_fields WHERE id = 32682;\n\nselect cfd.value, o.* from opportunities o\njoin crm_field_data cfd on o.id = cfd.object_id and cfd.crm_field_id = 32682\nwhere team_id = 120\nand cfd.value != ''\n;\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 120\nand sa.provider = 'salesforce';\n\nselect * from opportunities where team_id = 120 and crm_provider_id = '006N1000007X8MAIA0';\nSELECT * FROM crm_field_data WHERE object_id = 2313439;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 410;\nSELECT * FROM teams WHERE name LIKE '%Local Business Oxford%';\nselect * from scorecards where team_id = 410;\nselect * from scorecard_rules;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Funding%'; # 220, 177, 8603, aswini.mishra@fundingcircle.com\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\njoin users u on o.user_id = u.id\nwhere a.crm_configuration_id = 177 and a.type LIKE '%email-out%'\n# and a.actual_end_time > '2024-12-16 00:00:00'\n# and o.remotely_created_at > '2024-12-01 00:00:00'\n# and u.group_id = 1014\nand u.id = 9021\norder by a.id desc;\nSELECT * FROM opportunities WHERE id in (3981384,4017346);\nSELECT * FROM users WHERE team_id = 220 and id IN (8775, 11435);\n\nselect * from users where id = 9021;\nselect * from inboxes where user_id = 9021;\n\nselect * from inbox_emails where inbox_id = 1349 and email_date > '2024-12-18 00:00:00';\n\nselect * from email_messages where team_id = 220\nand orig_date > '2024-12-16 00:00:00' and orig_date < '2024-12-19 00:00:00'\nand subject LIKE '%Personal%'\n# and 'from' = 'credit@fundingcircle.com'\n;\n\nselect * from activities a\njoin opportunities o on a.opportunity_id = o.id\nwhere a.user_id = 9021 and a.type LIKE '%email-out%'\nand a.actual_end_time > '2024-12-18 00:00:00'\nand o.user_id IS NOT NULL\nand o.remotely_created_at > '2024-12-01 00:00:00'\norder by a.id desc;\n\nSELECT * FROM opportunities WHERE team_id = 220 and name LIKE '%Right Car move Limited%' and id = 3966852;\nselect * from activities where crm_configuration_id = 177 and type LIKE '%email%' and opportunity_id = 3966852 order by id desc;\n\nselect * from team_settings where name IN ('useCloseDate');\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hurree%'; # 104, 81, 6175, jfarrell@hurree.co\nSELECT * FROM opportunities WHERE team_id = 104 and name = 'PropOp';\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 104\nand sa.provider = 'hubspot';\n\nselect * from crm_configurations where last_synced_at > '2025-01-19 01:00:00'\nselect * from teams where crm_id IS NULL;\n\nselect t.name as 'team', u.name as 'owner', u.email, u.phone\nfrom teams t\njoin activity_providers ap on t.id = ap.team_id\njoin users u on t.owner_id = u.id\nwhere 1=1\n and t.status = 'active'\n and ap.is_enabled = 1\n# and u.status = 1\n and ap.provider = 'ms-teams';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nSELECT * FROM teams WHERE id = 442; # 14293\nselect * from users where team_id = 442;\nselect * from social_accounts sa where sa.sociable_id = 14293;\nselect * from invitations where team_id = 442;\n\n# ********************************************************************************************************\nSELECT * FROM users WHERE email LIKE '%nea.liikamaa@eletive.com%'; # 14022\nSELECT * FROM teams WHERE id = 429;\nselect * from opportunities where team_id = 429 and crm_provider_id IN (16157415775, 22246219645);\nselect * from activities where opportunity_id in (4340436,4353519);\n\nselect * from transcription where activity_id IN (25630961,25381771);\nselect * from generic_ai_prompts where subject_id IN (4353519);\n\nSELECT\n a.id as activity_id,\n a.opportunity_id,\n a.type as activity_type,\n a.language,\n CONCAT(a.title, a.description) AS mail_content,\n e.from AS mail_from,\n e.to AS mail_to,\n e.subject AS mail_subject,\n e.body AS mail_body,\n p.type as prompt_type,\n p.status as prompt_status,\n p.content AS prompt_content,\n a.actual_start_time as created_at\nFROM activities a\n LEFT JOIN ai_prompts p ON a.transcription_id = p.transcription_id AND p.deleted_at IS NULL\n LEFT JOIN email_messages e ON a.id = e.activity_id\nWHERE a.actual_start_time > '2024-01-01 00:00:00'\n AND a.opportunity_id IN (4353519)\n AND a.status IN ('completed', 'received', 'delivered')\n AND a.deleted_at IS NULL\n AND a.type NOT IN ('sms-inbound', 'sms-outbound')\nORDER BY a.opportunity_id ASC, a.id ASC;\n\nSELECT * FROM users WHERE name LIKE '%George Fierstone%'; # 14293\nSELECT * FROM teams WHERE id = 442;\nSELECT * FROM crm_configurations WHERE id = 344;\nselect * from team_features where team_id = 442;\nselect * from groups where team_id = 442;\nselect * from playbooks where team_id = 442;\nselect * from playbook_categories where playbook_id = 1729;\nselect * from crm_fields where crm_configuration_id = 344 and id = 172024;\nSELECT * FROM crm_field_values WHERE crm_field_id = 172024;\nselect * from crm_layouts where crm_configuration_id = 344;\nselect * from playbook_layouts where playbook_id = 1729;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 221, 9444\n\nselect s.*\n# , s.sent_at, u.name, a.*\nfrom activity_summary_logs s\ninner join activities a on a.id = s.activity_id\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 356\nand s.sent_at > date_sub(now(), interval 60 day)\norder by a.actual_end_time desc;\n\nselect * from activities a\n# inner join activity_summary_logs s on s.activity_id = a.id\nwhere a.crm_configuration_id = 356 and a.actual_end_time > date_sub(now(), interval 60 day)\n# and a.crm_provider_id is not null\n# and provider <> 'ringcentral'\nand status = 'completed'\norder by a.actual_end_time desc;\n\nselect * from teams order by id desc; # 17328, 32, 17830, integration-account@jiminny.com\nSELECT * FROM users;\nSELECT * FROM users where team_id = 260 and status = 1; # 201 - 150 active\nSELECT * FROM teams WHERE id = 260;\nselect * from team_settings where team_id = 260;\nselect * from crm_configurations where team_id = 260;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 356;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1184;\n\nselect * from accounts where crm_configuration_id = 221 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 221 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 221 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 221 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 221 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 221;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 221 order by id desc;\nselect * from stages where crm_configuration_id = 221 order by id desc;\n\nselect * from accounts where crm_configuration_id = 356 order by id desc; # 7000\nselect * from leads where crm_configuration_id = 356 order by id desc; # 0\nselect * from contacts where crm_configuration_id = 356 order by id desc; # 200 000\nselect * from opportunities where crm_configuration_id = 356 order by id desc; # 0\nselect * from crm_profiles where crm_configuration_id = 356 order by id desc; # 23\nselect * from crm_fields where crm_configuration_id = 356;\nselect * from crm_field_values where crm_field_id = 5302 order by id desc;\nselect * from crm_layouts where crm_configuration_id = 356 order by id desc;\nselect * from stages where crm_configuration_id = 356 order by id desc;\n\nselect * from playbooks where team_id = 260 order by id desc; # 4 (2 deleted)\nselect * from groups where team_id = 260 order by id desc; # 27 groups, (2 deleted)\nselect * from playbook_layouts where playbook_id IN (1410,1409,1276,1254); # 4\nselect ce.* from calendars c\njoin users u on c.user_id = u.id\njoin calendar_events ce on c.id = ce.calendar_id\nwhere u.team_id = 260\nand (ce.start_time > '2025-02-21 00:00:00')\n;\n# calendar events 1207\n#\n\nselect * from opportunities where team_id = 260;\nSELECT * FROM crm_field_data WHERE object_id = 4696496;\n\nselect * from activities where crm_configuration_id = 356 and crm_provider_id IS NOT NULL;\nselect * from activities where crm_configuration_id IN (221) and provider NOT IN ('ms-teams', 'uploader', 'zoom-bot')\n# and type = 'conference' and status = 'scheduled' and activities.is_internal = 0\nand created_at > '2024-03-01 00:00:00'\norder by id desc; # 880 000, ringcentral, avaya\nSELECT * FROM participants WHERE activity_id = 26371744;\n\n# all activities 942 000 +\n# conference 7385 - scheduled 984 - external 343\n\nselect * from activities where id = 26321812;\nselect * from participants where activity_id = 26321812;\nselect * from participants where activity_id in (26414510,26414514,26414516,26414604,26414653,26414655);\nselect * from leads where id in (720428,689175,731546,645866,621037);\n\nselect * from users where id = 13841;\nselect * from opportunities where user_id = 9541;\nselect * from stages where id = 15900;\n\nselect * from accounts where\n# id IN (4160055,5053725,4965303,4896434)\nid in (4584518,3249934,3218025,3891133,3399450,4172999,4485161,3101785,4587203,3070816,2870343,2870341,3563940,4550846,3424464,3249963,2870342)\n;\n\nselect * from activities where id = 26654935;\nSELECT * FROM opportunities WHERE id = 4803458;\n\nSELECT * FROM opportunities where team_id = 260 and user_id = 13841 AND stage_id = 15900;\nSELECT id, uuid, provider, type, lead_id, account_id, contact_id, opportunity_id, stage_id, status, recording_state, title, actual_start_time, actual_end_time\nFROM activities WHERE user_id = 13841 AND opportunity_id IN (4729783, 4731717, 4731726, 4732064, 4732849, 4803458, 4813213);\n\nSELECT DISTINCT\n o.id, o.stage_id, s.name, a.title,\n a.*\nFROM activities a\n# INNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nINNER JOIN groups g ON u.group_id = g.id\nINNER JOIN opportunities o ON a.opportunity_id = o.id\nINNER JOIN stages s ON o.stage_id = s.id\nWHERE\n a.crm_configuration_id = 356\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 13841\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n AND team.uuid = uuid_to_bin('a607fba7-452e-4683-b2af-00d6cb52c93c')\n AND g.uuid = uuid_to_bin('b5d69e40-24a0-4c16-810b-5fa462299f94')\n\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-13 00:00:00' AND '2025-03-18 07:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND u.uuid = uuid_to_bin('6f40e4b8-c340-4059-b4ac-1728e87ea99e')\n )\n )\n AND (\n# s.id = 15900\n s.uuid = uuid_to_bin('04ca1c26-c666-4268-a129-419c0acffd73')\n OR s.uuid IS NULL -- Include records without opportunity stage\n )\n\nORDER BY a.actual_end_time DESC;\n# ********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%'; # 190, 162, 8474, willsc@leadforensics.com\nSELECT * FROM users WHERE team_id = 190;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 190\nand sa.provider = 'hubspot';\n\nselect * from role_user where user_id = 8474;\n\nselect * from crm_configurations where provider = 'bullhorn';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('94578249-65ec-4205-90f2-7d1a7d5ab64a') = uuid;\nSELECT * FROM users WHERE uuid_to_bin('26dbadeb-926f-4150-b11b-771b9d4c2f9a') = uuid;\n\nSELECT * FROM opportunities WHERE id = 4732493;\nselect * from activities where opportunity_id = 4732493;\n\n# ********************************************************************************************************\nSELECT * FROM teams WHERE id = 443; # 358, 14315, andrea.romano@correrenaturale.com\nSELECT * FROM opportunities WHERE team_id = 443;\n\nSELECT a.id, a.type, a.user_id, a.status, a.deleted_at, u.name, u.email, u.team_id as activity_team_id, u.status, u.deleted_at, t.name, t.status, s.team_id as stage_team_id\nFROM activities AS a\nJOIN stages AS s ON a.stage_id = s.id\nJOIN users AS u ON u.id = a.user_id\nJOIN teams AS t ON t.id = s.team_id\nWHERE u.team_id <> s.team_id and t.id > 135;\n\n\nSELECT\n crm_configuration_id,\n crm_provider_id,\n COUNT(*) as duplicate_count,\n GROUP_CONCAT(id) as stage_ids,\n GROUP_CONCAT(name) as stage_names\nFROM stages\nGROUP BY crm_configuration_id, crm_provider_id\nHAVING COUNT(*) > 1\nORDER BY duplicate_count DESC;\n\nselect * from stages where id IN (14898,14907);\n\nselect * from business_processes;\n\nSELECT *\nFROM crm_configurations\nWHERE team_id IN (\n SELECT team_id\n FROM crm_configurations\n GROUP BY team_id\n HAVING COUNT(*) > 1\n)\nORDER BY team_id;\n\nSELECT *\nFROM teams\nWHERE crm_id IN (\n SELECT crm_id\n FROM teams\n GROUP BY crm_id\n HAVING COUNT(*) > 1\n)\nORDER BY crm_id;\n\n# ***************************************************************************\nselect * from crm_configurations where provider = 'integration-app';\nSELECT * FROM teams WHERE id = 443; # Correre Naturale 358 14315 andrea.romano@correrenaturale.com\nselect * from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect id, uuid, actual_end_time, crm_provider_id, is_internal, playbook_category_id, type, user_id, lead_id, contact_id, account_id, opportunity_id, status, title from activities where crm_configuration_id = 358 order by actual_end_time desc;\nselect * from team_features where team_id = 358;\nselect * from activity_summary_logs;\n\nselect * from teams where id = 406;\n\n# ************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sportfive%'; # 267, 202, 14637, srv.salesforce@sportfive.com\nselect * from activities where crm_configuration_id = 202 order by actual_end_time desc;\n\nSELECT * FROM users where id = 14637;\nSELECT * FROM teams where id = 267;\nSELECT * FROM groups where id = 1118;\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM activities\nWHERE crm_configuration_id = 202\n AND status IN ('completed', 'failed')\n AND recording_state != 'stopped'\n AND type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n AND (is_private = 0 OR user_id = 14637)\n AND (\n (\n actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n ) OR (\n actual_start_time IS NULL\n AND type IN ('sms-outbound', 'sms-inbound')\n AND created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND NOT EXISTS (\n SELECT 1\n FROM tracks\n WHERE\n tracks.activity_id = activities.id\n AND tracks.type IN ('audio', 'video')\n )\nORDER BY actual_end_time DESC;\n\nSELECT DISTINCT\n a.*\nFROM activities a\nINNER JOIN tracks t ON a.id = t.activity_id\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams team ON u.team_id = team.id\nWHERE\n a.crm_configuration_id = 202\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n# and a.user_id = 14637\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND t.type IN ('audio', 'video')\n AND (\n (a.actual_start_time BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59')\n OR\n (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-12 12:00:00' AND '2025-03-24 11:59:59'\n )\n )\n AND (\n a.is_private = 0\n OR (\n a.is_private = 1\n AND a.user_id = 14637\n )\n )\n\nORDER BY a.actual_end_time DESC\n;\n\nSELECT DISTINCT a.*\nFROM activities a\nINNER JOIN users u ON a.user_id = u.id\nINNER JOIN teams t ON u.team_id = t.id\n# INNER JOIN tracks tr ON a.id = tr.activity_id\n# INNER JOIN groups g ON u.group_id = g.id\nWHERE 1=1\n AND t.id = 267\n# AND t.uuid = uuid_to_bin('aed4927b-f1ea-499e-94c3-83762fd233e8')\n AND a.status IN ('completed', 'failed')\n AND a.recording_state != 'stopped'\n AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n# AND tr.type NOT IN ('audio', 'video')\n AND (\n a.is_private = 0\n OR a.user_id = 14637\n )\n AND (\n (a.actual_start_time BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59')\n OR (\n a.actual_start_time IS NULL\n AND a.type IN ('sms-outbound', 'sms-inbound')\n AND a.created_at BETWEEN '2025-03-19 00:00:00' AND '2025-03-21 23:59:59'\n )\n )\n# and NOT EXISTS (\n# SELECT 1\n# FROM tracks t\n# WHERE t.activity_id = a.id\n# AND t.type IN ('audio', 'video')\n# )\n\nORDER BY a.actual_end_time DESC;\n\nSELECT * FROM tracks WHERE activity_id = 26485995;\n\nselect a.is_private, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\nwhere a.crm_configuration_id = 202\n# and a.is_internal = 0\nand (a.actual_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type IN (\"softphone\",\"softphone-inbound\",\"conference\",\"sms-inbound\")\nand a.status IN ('completed', 'failed')\n# and a.external_id is not null\norder by a.actual_end_time desc;\n\nselect * from activities a where a.crm_configuration_id = 202\nand a.actual_start_time between '2025-03-20 00:00:00' and '2025-03-21 00:00:00'\n# AND a.type IN ('softphone', 'softphone-inbound', 'conference', 'sms-inbound', 'sms-outbound')\n\nselect g.name, a.title, uuid_from_bin(a.uuid), a.external_id, a.status, a.recording_state, a.recording_reason_code, a.scheduled_start_time, a.scheduled_end_time, a.actual_start_time, a.actual_end_time from activities a\ninner join users u on u.id = a.user_id\ninner join groups g on g.id = u.group_id\nwhere a.crm_configuration_id = 202\nand a.is_internal = 0\nand (a.scheduled_start_time between '2025-03-19 00:00:00' and '2025-03-21 00:00:00')\nand a.type = 'conference'\nand a.status != 'completed'\nand a.external_id is not null\norder by a.scheduled_start_time desc;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 209 and object_type = 'opportunity';\nSELECT * FROM crm_field_data WHERE crm_field_id = 98809;\n\nselect * from users where status = 1 AND timezone = 'MDT';\n\nselect * from opportunities where id = 3769814;\nselect * from deal_risks where opportunity_id = 3769814;\n\nselect cp.* from crm_profiles cp\njoin users u on cp.user_id = u.id\njoin crm_configurations crm on cp.crm_configuration_id = crm.id\nwhere crm.provider = 'hubspot' AND u.status = 1 AND log_notes != 'none';\n\nselect * from crm_fields where id = 154575;\n\nselect * from team_features where feature = 'SUPPORTS_SYNC_MISSING_CALL_DISPOSITIONS';\nSELECT * FROM teams WHERE id = 176; # crm 148\nselect * from activities where crm_configuration_id = 148 and provider = 'hubspot' order by id desc;\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nselect * from crm_fields cf\njoin crm_configurations crm on crm.id = cf.crm_configuration_id\nwhere crm.provider = 'hubspot' and cf.object_type IN ('account', 'contact');\n\n# *********************************************************************************************\nSELECT * FROM users WHERE id IN (15415, 15418);\nSELECT * FROM groups WHERE id IN (1805,1806);\nSELECT * FROM playbooks WHERE id = 1860;\nSELECT * FROM playbook_categories WHERE id = 38634;\nSELECT * FROM crm_fields WHERE id = 189962;\n\nSELECT * FROM teams WHERE name = 'Pulsar Group'; # 472, 380, 15138 raza.gilani@vuelio.com\n\nSELECT * FROM crm_profiles WHERE user_id = 15415;\nSELECT * FROM social_accounts WHERE sociable_id = 15415 and provider = 'salesforce';\n\nselect * from sidekick_settings where team_id = 472;\n\nSELECT * FROM activities WHERE uuid_to_bin('452c58c7-b87c-4fdd-953e-d7af185e9588') = uuid; # 28617536, user: 15418\nSELECT * FROM activities WHERE uuid_to_bin('399114ee-d3a8-458c-bff5-5f654658db0a') = uuid; # 28344407, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('f0aa567f-0ab1-4bbb-96aa-37dcf184676b') = uuid; # 28580288, user: 15415\nSELECT * FROM activities WHERE uuid_to_bin('50c086b1-2770-4bca-b5ae-6bac22ec426b') = uuid; # 28566069, user: 15415\n\n# *********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%TeamTailor%'; # 109, 218, 13969, salesforce-integrations@teamtailor.com\nselect * from crm_configurations where id = 218;\nSELECT * FROM activities WHERE uuid_to_bin('e39b5857-7fdb-4f5a-951a-8d3ca69bb1b0') = uuid; # 28338765\nSELECT * FROM users WHERE id IN (13232, 13230);\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n0057R00000EPL5HQAX Inez Ekblad\n\n1091cb81-5ea1-4951-a0ed-f00b568f0140 Triman Kaur\n\nSELECT * FROM crm_profiles WHERE user_id IN (13232, 13230);\n\n############################################################################################\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939 00UVg00000FLvnSMAT\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id IN (94491,94493,94498);\nSELECT * FROM users WHERE id = 13658;\nSELECT * FROM teams WHERE id = 109;\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Strengthscope%'; # 481, 390, 15420, katy.holden@strengthscope.comk\nSELECT * FROM stages WHERE crm_configuration_id = 390;\nselect * from business_processes where team_id = 481 and crm_configuration_id = 390;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 481\nand sa.provider = 'salesforce';\n\n\nSELECT * FROM users WHERE id = 15780; # team 462\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 462\nand sa.provider = 'hubspot';\n\n\nselect * from teams where id = 495;\nSELECT * FROM users WHERE id = 15794;\nselect * from social_accounts where sociable_id = 15794;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Flight%'; # 427, 333, 13752\nSELECT * FROM accounts WHERE team_id = 427 and crm_provider_id = '668731000183444517';\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Group GTI%'; # 495, 407, 15794\nSELECT * FROM activities WHERE crm_configuration_id = 407\nand status = 'completed' and type = 'conference'\norder by id desc;\n\nselect ru.*, pr.*, p.* from users u join role_user ru on ru.user_id = u.id\njoin permission_role pr on pr.role_id = ru.role_id\n join permissions p on p.id = pr.permission_id\nwhere team_id = 495 and p.name IN ('dial');\n\nselect * from permission_role;\n\nselect * from activities where crm_configuration_id = 407 and status = 'completed' order by id desc;\nSELECT * FROM activities WHERE id = 29512773;\nSELECT * FROM activities WHERE id IN (29042721,28991325,29002874);\n\nSELECT al.* from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 407\n# and a.id IN (29042721,28991325,29002874);\n\nSELECT * FROM users WHERE id = 15794;\nSELECT * FROM users WHERE team_id = 495;\nSELECT * FROM social_accounts WHERE sociable_id = 15794;\nSELECT * FROM opportunities WHERE team_id = 495 and name like '%OC:%';\nSELECT * FROM contacts WHERE team_id = 495;\nSELECT * FROM leads WHERE team_id = 495;\nSELECT * FROM accounts WHERE team_id = 495;\nSELECT * FROM crm_profiles WHERE crm_configuration_id = 407;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 407;\nSELECT * FROM crm_configurations WHERE id = 407;\nSELECT * FROM opportunities WHERE team_id = 495 and close_date BETWEEN '2025-06-01' AND '2025-07-01'\nand user_id IS NOT NULL and is_closed = 1 and is_won = 1;\n\n# ********************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Hamilton Court FX LLP%'; # 249, 187, 10103\nSELECT * FROM activities WHERE uuid_to_bin('4659c2bb-9a49-484e-9327-a3d66f1e028c') = uuid; # 28951064\nSELECT * FROM crm_fields WHERE crm_configuration_id = 187 and object_type IN ('tasks', 'event');\n\n# *********************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Checkstep%'; # 325, 256, 11753\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 325\nand sa.provider = 'hubspot';\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid; # 28611085\nSELECT * FROM activities WHERE uuid_to_bin('980f0336-840b-4185-a5a9-30cf8b0749a8') = uuid; # 28719733\nSELECT * FROM activity_summary_logs where activity_id = 28719733;\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Learning%'; # 260, 356, 9444\nSELECT * FROM activity_summary_logs where sent_at BETWEEN '2025-06-09 11:38:00' AND '2025-06-09 11:40:00';\nSELECT * FROM leads WHERE crm_configuration_id = 356 and crm_provider_id = '230045001502770504'; # 823630\nselect * from activities where crm_configuration_id = 356 and lead_id = 841732;\n\nSELECT * from activity_summary_logs al join activities a on a.id = al.activity_id\nwhere a.crm_configuration_id = 356;\n\nselect * from activities where crm_configuration_id = 356\nand actual_end_time between '2025-06-09 11:00:00' and '2025-06-09 12:00:00'\norder by id desc;\n\nselect * from accounts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from leads where crm_configuration_id = 356 and crm_provider_id = '230045001514275654' order by id desc;\nselect * from contacts where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\nselect * from opportunities where crm_configuration_id = 356 and crm_provider_id = '230045001514403366' order by id desc;\n\nselect * from team_features where team_id = 260;\nselect * from features where id IN (1,2,4,6,18,19,20,9,10,3,23,24,25,26,27);\n\nSELECT * FROM activities WHERE uuid_to_bin('7be372e2-1916-4d79-a2f3-ca3db1346db3') = uuid;\n\nselect * from crm_fields;\nselect * from crm_layout_entities;\n\nSELECT * FROM teams WHERE name LIKE '%Optable%';\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Teamtailor%'; # 109, 218, 13969\nSELECT * FROM crm_configurations WHERE id = 218;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 109\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('675eeaeb-5681-42db-90bc-54c07a604408') = uuid; # 28655939\nSELECT * FROM crm_field_data WHERE activity_id = 28655939;\nSELECT * FROM crm_fields WHERE id in (94491,94493,94498);\n\nselect * from teams where crm_id IS NULL;\n\nSELECT * FROM activities WHERE uuid_to_bin('71aa8a0c-9652-4ff6-bee7-d98ae60abef6') = uuid;\n\n# *************************************************************************************************\nselect * from team_domains where team_id = 399;\nSELECT * FROM teams WHERE name LIKE '%Rydoo%'; # 399, 318, 13207\n\nselect * from calendar_events where id = 5163781;\nSELECT * FROM activities WHERE uuid_to_bin('be2cbc52-7fda-46a0-9ae0-25d9553eafc0') = uuid; # 29443896\nSELECT * FROM participants WHERE activity_id = 29443896;\nselect * from contacts where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\nselect * from leads where crm_configuration_id = 318 and email = 'marianne.westeng@strawberry.no';\n\nselect * from activities where user_id = 14937 order by created_at ;\n\nselect * from users where id = 14937;\n\nselect * from contacts where crm_configuration_id = 318 and email LIKE '%@strawberry.se';\nselect * from opportunities where crm_configuration_id = 318 and crm_provider_id = '006Sf00000D1WOAIA3';\n\nselect * from activities a join participants p on a.id = p.activity_id\nwhere crm_configuration_id = 318 and a.updated_at > '2025-06-23T08:18:43Z';\n\n# *************************************************************************************************\nSELECT * FROM opportunities WHERE team_id = 379 and crm_provider_id = '39334518886';\nSELECT * FROM opportunities WHERE team_id = 379 order by id desc;\nSELECT * FROM teams WHERE id = 379;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 379 and sociable_id = 13852\nand sa.provider = 'hubspot';\n\nSELECT * FROM crm_configurations WHERE id = 307;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 307;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1027;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 307\n and id IN (144750,144855,145158,155227);\n\nSELECT * FROM activities;\n\n\nselect * from activities\nwhere created_at > '2025-07-01 00:00:00'\n# and created_at < '2025-08-01 00:00:00'\nand type not in ('email-outbound', 'email-inbound')\nand account_id is null\nand contact_id is null\nand lead_id is null\nand opportunity_id is not null\n;\nSELECT * FROM activities WHERE id IN (25344155, 25344296, 25501909, 28692187);\nSELECT * FROM crm_configurations WHERE id in (335,301,200);\n\nselect * from crm_fields where crm_configuration_id = 230 and crm_provider_id = 'Age2__c';\n\nSELECT * FROM teams WHERE name LIKE '%Resights%';\nselect * from crm_fields where crm_configuration_id = 1 and object_type = 'opportunity';\n\nselect * from crm_configurations where provider = 'bullhorn'; # 344\nselect * from teams where id IN (442);\n\nselect * from activities\nwhere crm_configuration_id = 177\nand provider = 'amazon-connect'\n order by id desc;\n# and source <> 'gong';\n\nselect * from activity_providers where provider = 'amazon-connect';\n\nSELECT * FROM activities WHERE uuid_to_bin('cec1993b-a7e5-4164-b74d-d680ea51d2f2') = uuid;\n\n\nselect * from crm_configurations where store_transcript = 1;\nSELECT * FROM teams WHERE id IN (80);\n\n# *************************************************************************************************\nSELECT * FROM teams WHERE name LIKE '%Sedna%'; # 277, 213, 12594\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 277\nand sa.provider = 'salesforce';\n\nselect * from activities where crm_configuration_id = 213 and account_id = 2511502;\n\nselect * from crm_configurations where id = 213;\n\nSELECT * FROM activities WHERE uuid_to_bin('35aa790a-8569-4544-8268-66f9a4a26804') = uuid; # 33981604\nSELECT * FROM participants WHERE activity_id = 33981604;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 337 and object_type = 'task';\n\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 431\nand sa.provider = 'salesforce';\nSELECT * FROM activities WHERE uuid_to_bin('b5476c7d-19a8-491b-869d-676ea1e857b6') = uuid; # 33997223\nselect * from activity_summary_logs where activity_id = 33997223;\nselect * from activity_notes where activity_id = 33997223;\n\n# ***********************************\nSELECT * FROM teams WHERE name LIKE '%Abode%';\n\n\nselect * from features;\nselect * from teams t\nwhere t.status = 'active'\nand id NOT IN (select team_id from team_features where feature_id = 9)\n;\n\n\nselect * from playbook_layouts where playbook_id = 1725;\nSELECT * FROM activities WHERE uuid_to_bin('65cc283c-4849-49e6-927f-4c281c8fea19') = uuid; # 34297473\nselect * from teams where id = 318;\nselect * from crm_configurations where team_id = 318;\nselect * from playbooks where team_id = 318;\nSELECT * FROM crm_layouts where crm_configuration_id = 381;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1259;\nSELECT * FROM crm_fields WHERE id IN (192938,192936,192939);\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1266;\nSELECT * FROM crm_fields WHERE id IN (192980,192991,192997,192998,193064,193067);\n\nSELECT * FROM activities WHERE uuid_to_bin('a902289b-285c-48eb-9cc2-6ad6c5d938f5') = uuid; # 34297533\n\n\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nSELECT * FROM crm_fields WHERE id IN (131668,131669,131670,131671,131676,131797);\n\nSELECT * FROM teams WHERE name LIKE '%Peripass%'; # 351, 281, 12124\nselect * from crm_layouts where crm_configuration_id = 281;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 927;\nselect * from crm_fields where crm_configuration_id = 281 and id in (131668,131669,131670,131671,131676,131797);\nselect * from opportunities where crm_configuration_id = 281;\n\nSELECT * FROM activities WHERE id IN (34211315, 34130075);\nSELECT * FROM crm_field_data WHERE object_id IN (34211315, 34130075);\n\nselect cf.crm_configuration_id, cle.crm_layout_id, cle.id, cf.id from crm_field_data cfd\njoin crm_layout_entities cle on cle.id = cfd.crm_layout_entity_id\njoin crm_fields cf on cle.crm_field_id = cf.id\nwhere cf.deleted_at IS NOT NULL\nGROUP BY cle.id, cf.id;\n\nselect * from crm_layouts where id IN (355);\nselect u.email, t.crm_id, t.* from teams t\njoin users u on u.id = t.owner_id\nwhere crm_id IN (97);\n\nSELECT * FROM crm_fields WHERE id = 96492;\n\nselect * from permissions;\nselect * from permission_role where permission_id = 247;\nselect * from roles;\n\nselect * from migrations;\n# *****************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('291e3c21-11cc-4728-aee7-6e4bedf86d72') = uuid; # 34262174\nSELECT * FROM crm_configurations WHERE id = 301;\nSELECT * FROM teams WHERE id = 343;\nselect * from social_accounts sa\njoin users u on sa.sociable_id = u.id\nwhere u.team_id = 343\nand sa.provider = 'hubspot';\n\nselect * from participants where activity_id = 34262174;\n\nselect * from contacts where crm_configuration_id = 301 and id = 6976326;\nselect * from accounts where crm_configuration_id = 301 and id IN (4647626, 4815829); # 30761335403\n\nselect * from activity_summary_logs where activity_id = 34262174;\n\nselect * from users where status = 1 AND timezone = 'EST';\n\n# ****************************************************************************\nSELECT * FROM users WHERE id = 13869;\nSELECT * FROM crm_configurations WHERE id = 320;\nSELECT * FROM teams WHERE id = 401;\n\nSELECT * FROM activities WHERE uuid_to_bin('2228c16f-10be-48d5-90d4-67385219dc01') = uuid; # 29670601\n\nSELECT * FROM accounts WHERE id = 7761483;\nSELECT * FROM opportunities WHERE id = 6051814;\n\nSELECT * FROM teams WHERE name LIKE '%Seedlegals%';\n\n;select * from opportunities where updated_at > '2025-10-11' AND crm_provider_id = '34713761166';\n\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 177;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 577;\nSELECT * FROM crm_fields WHERE id IN (68458,68459,68480,68497,68524,68530,68554,68618,68662,68781,68810,68898,68981,69049,97467);\n\nSELECT t.id, crm.id, t.name, crm.sync_objects, crm.provider, crm.last_synced_at FROM crm_configurations crm join teams t on t.crm_id = crm.id\nwhere t.status = 'active' AND crm.provider = 'hubspot' AND crm.last_synced_at < '2025-10-22 00:00:00';\n\nSELECT * FROM activities WHERE uuid_to_bin('fa09449f-cba9-496a-b8f3-865cd3c72351') = uuid;\nSELECT * FROM crm_configurations where id = 184;\nSELECT * FROM teams WHERE id = 246;\nSELECT * FROM social_accounts WHERE sociable_id = 9259 and provider = 'hubspot';\n\nSELECT * FROM users WHERE email LIKE '%rhian.old@bud.co.uk%'; # 17700\nSELECT * FROM teams WHERE id = 551;\n\nSELECT * FROM crm_configurations WHERE id = 471;\nSELECT * FROM activities WHERE crm_configuration_id = 471 and crm_provider_id IS NOT NULL;\nSELECT * FROM crm_fields WHERE crm_configuration_id = 471;\nSELECT * FROM crm_fields WHERE id = 307260;\nSELECT * FROM crm_field_values WHERE crm_field_id = 307260;\n\nselect * from crm_layouts where crm_configuration_id = 471;\n\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1547;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1548;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 551 and sa.provider = 'hubspot';\n\nSELECT * FROM teams WHERE name LIKE '%$PCS%';\n\n# ********************************************************************************************************\nselect * from crm_configurations crm\njoin teams t on t.crm_id = crm.id\nwhere t.status = 'active'\nand crm.provider = 'hubspot';\n\n# $slug = 'HUBSPOT_WEBHOOK_SYNC';\n# $team = Jiminny\\Models\\Team::find(2);\n# $feature = Feature::query()->where('slug', $slug)->first();\n# TeamFeature::query()->create(['feature_id' => $feature->getId(),'team_id' => $team->getId()]);\n\n# hubspot_webhook_metrics\n\nselect * from crm_configurations where id = 331; # 416\nSELECT * FROM teams WHERE id = 416;\nSELECT * FROM opportunities WHERE team_id = 190;\n\nSELECT * FROM teams WHERE name LIKE '%Lead Forensics%';\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 190 and sa.provider = 'hubspot';\n\n\n\nSELECT * FROM teams WHERE name LIKE '%Rapaport%'; # 431, 337\nSELECT * FROM teams where id = 431;\nSELECT * FROM crm_configurations where team_id = 431;\nSELECT * FROM activity_providers where team_id = 431;\nSELECT * FROM activities where crm_configuration_id = 337 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 431 and sa.provider = 'salesforce';\n\nSELECT * FROM teams WHERE name LIKE '%BiP%'; # 401, 320\nSELECT * FROM teams where id = 401;\nSELECT * FROM crm_configurations where team_id = 401;\nSELECT * FROM activity_providers where team_id = 401;\nSELECT * FROM activities where crm_configuration_id = 320 and type IN ('softphone', 'softphone-outbound')\nand provider NOT IN ('hubspot', 'aircall')\n# and telephony_provider_id = '019c1131-a22f-4792-b9ea-20adf6a02ed0'\norder by id desc;\nSELECT sa.id,\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 401 and sa.provider = 'salesforce';\n\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 307; # 379 - Story Terrace Inc , portalId: 3921157\nSELECT * FROM contacts WHERE team_id = 379 and updated_at > '2026-01-31 11:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-01 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 379 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 379 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 485; # 563 - LATUS Group (ad94d501-5d09-44fd-878f-ca3a9f8865c3) , portalId: 3904501\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 563 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 338; # 432 - Formalize , portalId: 9214205\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 432 and sa.provider = 'hubspot';\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 432 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 436; # 519 - Moxso , portalId: 25531989\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 519 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 96; # 119 - Nourish Care , portalId: 26617984\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-02 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 119 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 331; # 416 - The National College , portalId: 7213852\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 416 and updated_at > '2026-02-04 11:00:00' order by updated_at desc;\n\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 308; # 380 - Foodles , portalId: 7723616\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 380 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 379; # 471 - imat-uve , portalId: 9177354\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 471 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 465; # 545 - Spotler , portalId: 144759271\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 545 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 455; # 537 - indevis , portalId: 25666868\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 537 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 200; # 265 - Jobadder , portalId: 6426676\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 265 and updated_at > '2026-02-06 10:30:00' order by updated_at desc;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 335; # 429 - Eletive , portalId: 6110563\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 429 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 363; # 456 - Global Group , portalId: 8901981\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 456 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 297; # 369 - Unbiased , portalId: 9229005\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 369 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 353; # 449 - Fuuse , portalId: 25781745\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 449 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 487; # 566 - Nimbus , portalId: 39982590\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-04 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 566 and updated_at > '2026-02-09 10:30:00' order by updated_at desc;\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 487;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1630;\nselect * from crm_fields where crm_configuration_id = 487 and\n(uuid_to_bin('4c6b2971-64d4-45b8-b377-427be758b5a5') = uuid or uuid_to_bin('59e368d8-65a0-4b77-b611-db37c99fbe68') = uuid);\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM crm_configurations where id = 420; # 506 - voiio , portalId: 145629154\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 506 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 479; # 558 - Momice , portalId: 535962\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 558 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 59; # 80 - Storyclash GmbH , portalId: 4268479\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 80 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 175; # 203 - Team iAM , portalId: 5534732\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 203 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\nSELECT * FROM crm_configurations where id = 368; # 460 - OneTouch Health , portalId: 5534732183355\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 00:00:00' order by updated_at desc;\nSELECT * FROM opportunities WHERE team_id = 460 and updated_at > '2026-02-10 15:00:00' order by updated_at desc;\n\n\n\nselect * from users where id = 29643;\nSELECT * FROM crm_field_values WHERE crm_field_id = 375177;\n# ********************************************************************\nSELECT * FROM teams WHERE name LIKE '%Buynomics%'; # 462, 482, 14910\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\n# and description like '%The call focused on understanding Welch%'\norder by id desc;\n\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 462 and sa.provider = 'salesforce';\n\nselect * from contacts where crm_configuration_id = 482 and name = 'Cyndall Hill'; # 15504749\nselect * from contacts where id = 10891096; # 482\nSELECT * FROM activities WHERE crm_configuration_id = 482\nand type NOT IN ('email-inbound', 'email-outbound')\nand contact_id = 15504749\norder by id desc;\n\nselect * from activities where id = 36793003; # 96cc7bc1-8622-4d27-92f4-baf664fc1a56, 00UOf00000PDdOXMA1\nselect * from transcription where id = 7646782;\nselect * from ai_prompts where transcription_id = 7646782;\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7a8471a3-847e-4822-802b-ddf426bbc252') = uuid; # 37370018\nSELECT * FROM activity_summary_logs WHERE activity_id = 37370018;\nSELECT * FROM teams WHERE id = 555;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 555 and sa.provider = 'hubspot';\n\n# ********************************************************************\nSELECT * FROM activities WHERE uuid_to_bin('7c17b8aa-09df-4f85-a0f7-51f47afd712d') = uuid; # 37395250\nSELECT * FROM activities WHERE uuid_to_bin('14d60388-260d-494b-aa0d-63fdb1c78026') = uuid; # 37395250\n\nSELECT a.* FROM activities a JOIN crm_configurations c on c.id = a.crm_configuration_id\nwhere a.type IN ('softphone', 'softphone-outbound') and c.provider = 'hubspot'\nand a.provider NOT IN ('hubspot')\n# and a.provider IN ('salesloft')\n# and c.id NOT IN (70)\n# and a.duration > 30\n# and actual_start_time > '2026-02-05 00:00:00'\norder by a.id desc;\n\nSELECT * FROM activities WHERE id = 37549787;\nSELECT * FROM crm_profiles WHERE user_id = 17613;\n\nSELECT * FROM crm_configurations WHERE id = 70;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 93 and sa.provider = 'hubspot';\n\nSELECT asf.activity_search_id, asf.id, asf.value\nFROM activity_search_filters asf\nWHERE asf.filter = 'group_id'\nAND asf.value IN (\n SELECT CONCAT(\n HEX(SUBSTR(uuid, 5, 4)), '-',\n HEX(SUBSTR(uuid, 3, 2)), '-',\n HEX(SUBSTR(uuid, 1, 2)), '-',\n HEX(SUBSTR(uuid, 9, 2)), '-',\n HEX(SUBSTR(uuid, 11))\n )\n FROM groups\n WHERE deleted_at IS NOT NULL\n);\n\nSELECT * FROM crm_configurations WHERE id = 373; # KPSBremen.de 465 # - no social account\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 465 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 494;\n\nSELECT * FROM teams WHERE name LIKE '%splose%'; # 572, 495, 18708\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 572 and sa.provider = 'pipedrive';\n\nselect * from opportunities where team_id = 572\n# and name like '%Onebright%'\n# and is_closed = 1 and is_won = 0\n order by id desc;\n\n\nselect * from users where deleted_at is null and status = 2;\n\nselect * from contacts where id = 17900517;\nselect * from accounts where id = 10109838;\nselect * from opportunities where id = 6955880;\n\nselect * from opportunity_contacts where opportunity_id = 6955880;\nselect * from opportunity_contacts where contact_id = 17900517;\n\nselect * from contact_roles cr join crm_configurations crm on cr.crm_configuration_id = crm.id\nwhere crm.provider != 'salesforce';\n\nSELECT * FROM activities WHERE uuid_to_bin('adcb8331-5988-4353-834e-383a355abba2') = uuid; # 38056424, crm 104659682404\nselect * from teams where id = 456;\nSELECT * FROM crm_configurations WHERE id = 363;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 456 and sa.provider = 'hubspot';\n\nselect * from crm_layouts where crm_configuration_id = 363;\nSELECT * FROM crm_layout_entities WHERE crm_layout_id IN (1203, 1204, 1635);\nSELECT * FROM crm_fields WHERE id IN (181536, 181538, 213455);\n\nSELECT * FROM teams WHERE name LIKE '%Electric%'; # 342, 272, 12767\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and name like 'NORTHUMBRIA POL%'; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 order by remotely_created_at asc; # and updated_at > '2025-07-01 00:00:00';\nSELECT * FROM opportunities WHERE crm_configuration_id = 272 and updated_at > '2026-01-01 00:00:00';\nSELECT * FROM crm_fields WHERE crm_configuration_id = 272 and object_type = 'opportunity';\nSELECT * FROM crm_field_values WHERE crm_field_id = 127164;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 342 and sa.provider = 'pipedrive';\n\nSELECT * FROM teams WHERE id = 472;\nSELECT * FROM crm_configurations WHERE id = 380;\nselect * from activities where id = 38285673; # 38285673\nSELECT * FROM users WHERE id = 16942;\nSELECT * FROM groups WHERE id = 1964;\nSELECT * FROM playbooks WHERE id = 2033;\n\nselect * from teams where created_at > '2026-03-09';\nSELECT * FROM crm_layouts WHERE crm_configuration_id = 499; # 1065\nSELECT * FROM crm_layout_entities WHERE crm_layout_id = 1678;\n\nSELECT * FROM teams WHERE id = 575;\nselect * from opportunities where team_id = 575;\n\nSELECT * FROM activities WHERE uuid_to_bin('96b1261f-2357-49f9-ab38-23ce12008ea0') = uuid;\n\nselect * from contacts c\nwhere c.crm_configuration_id = 370 order by c.updated_at desc;\n\nSELECT * FROM participants where activity_id = 38833541;\nSELECT * FROM participants where activity_id = 39216301;\nSELECT * FROM activity_summary_logs where activity_id = 39216301;\nSELECT * FROM activities WHERE uuid_to_bin('c7d99fbe-1fb1-41f2-8f4d-52e2bf70e1e9') = uuid; # 38833541, crm 478116564181\nSELECT * FROM activities WHERE uuid_to_bin('2e6ff4d3-9faa-447a-a8c1-9acde4d885ae') = uuid; # 39216301, crm 480171536586\nselect * from crm_profiles where crm_configuration_id = 319 and crm_provider_id = 525785080;\nselect * from opportunities where crm_configuration_id = 319 and crm_provider_id = 410150124747;\nselect * from accounts where crm_configuration_id = 319 and crm_provider_id = 47150650569;\nselect * from contacts where crm_configuration_id = 319 and crm_provider_id IN ('665587441856', '742723347700');\n# owner 13236 525785080\n# contact 1 16779180 665587441856 - activity - Alex Howes alex@supportroom.com created 2026-01-26\n# contact 2 19247563 742723347700 - ash@supportroom.com 2026-03-24\n# company 4176133 47150650569\n# deal 7100953 410150124747\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 400 and sa.provider = 'hubspot';\n\nselect * from features;\nselect * from team_features where feature_id = 40;\n\nselect * from teams where id = 556; # owner: 18101, crm: 477\nselect * from crm_configurations where id = 477;\nSELECT * FROM users WHERE id = 18101;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 556 and sa.provider = 'integration-app';\n\nselect * from opportunities where id = 7594349;\nselect * from opportunity_stages where opportunity_id = 7594349 order by created_at desc;\nselect * from business_processes where id = 6024;\nselect * from business_process_stages where stage_id = 16352;\nselect * from business_process_stages where business_process_id = 6024;\nselect * from stages where team_id = 459;\nselect * from teams where id = 459;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 459 and sa.provider = 'hubspot';\n\nSELECT os.stage_id, s.crm_provider_id, s.name, COUNT(*) as cnt\nFROM opportunity_stages os\nJOIN stages s ON s.id = os.stage_id\nWHERE os.opportunity_id = 7594349\nGROUP BY os.stage_id, s.crm_provider_id, s.name\nORDER BY cnt DESC;\n\nSELECT s.id, s.crm_provider_id, s.name, s.team_id, s.crm_configuration_id\nFROM stages s\nJOIN business_process_stages bps ON bps.stage_id = s.id\nWHERE bps.business_process_id = 6024\nAND s.crm_provider_id = 'contractsent';\n\nselect * from stages where id IN (16352,20612,18281,7344,16378,16309,5036,15223,14535,6293,12098,11607)\n\nSELECT * FROM teams WHERE name LIKE '%Pulsar Group%'; # 472, 380, 15138, raza.gilani@vuelio.com\nselect * from playbooks where team_id = 472; # event 226147\nSELECT * FROM playbook_categories WHERE playbook_id = 2288;\nSELECT * FROM crm_fields WHERE id = 226147;\nSELECT * FROM crm_field_values WHERE crm_field_id = 226147;\n\nSELECT * FROM crm_configurations WHERE id = 380;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 472 and sa.provider = 'salesforce';\n\nselect * from activities where id = 58081273;\n\nselect * from automated_report_results where media_type = 'pdf' and status = 2;\n\nSELECT * FROM users WHERE name LIKE '%Neil Hoyle%'; # 17651\nSELECT * FROM social_accounts WHERE sociable_id = 17651;\n\nSELECT * FROM activities WHERE uuid_to_bin('975c6830-7d49-4c1e-b2e9-ac80c10a738a') = uuid;\nSELECT * FROM opportunities WHERE id IN (7842553, 6211727);\nSELECT * FROM contacts WHERE id IN (10202724, 6211727);\nSELECT * FROM opportunity_stages WHERE opportunity_id = 7842553;\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 519 and sa.provider = 'hubspot';\n\nselect * from crm_configurations where id = 436;\nselect * from crm_profiles where crm_configuration_id = 436; # 76091797 -> 16612\n\nselect * from contact_roles where contact_id = 10202724;\n\nselect * from stages where team_id = 519; # 18778\n18775\n\nSELECT\n id,\n crm_provider_id,\n stage_id,\n is_closed,\n is_won,\n stage_updated_at,\n updated_at\nFROM opportunities\nWHERE id IN (6211727, 7842553);\n\nSELECT * FROM opportunity_contacts\nWHERE opportunity_id = 6211727 AND contact_id = 10202724;\n\nSELECT id, name, stage_id, is_closed, is_won, updated_at, remotely_created_at\nFROM opportunities\nWHERE account_id = 8179134\nORDER BY updated_at DESC;\n\n\nselect * from text_relays where created_at > '2026-01-01';\nAND id IN (691, 692);\n\nselect * from teams;\n\n# ***************\nSELECT DISTINCT u.id, u.email, u.name, u.softphone_number, COUNT(a.id) as sms_count\nFROM users u\nINNER JOIN activities a ON u.id = a.user_id\nWHERE a.type LIKE 'sms%'\nAND a.created_at > DATE_SUB(NOW(), INTERVAL 30 DAY)\nGROUP BY u.id, u.email, u.name, u.softphone_number\nORDER BY sms_count DESC;\n\nSELECT DISTINCT u.id, u.email, u.name, u.team_id, t.name as team_name,\n t.twilio_sms_sid, t.twilio_messaging_sid\nFROM users u\nINNER JOIN teams t ON u.team_id = t.id\nWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_messaging_sid IS NOT NULL)\nAND u.status = 1\nORDER BY t.name, u.email;\n\nSELECT * FROM teams WHERE name LIKE '%Tourlane%'; # 187, 209, 8150, salesforce-admin@tourlane.com\nSELECT\n CONCAT(u.id, CASE WHEN u.id = t.owner_id THEN ' (owner)' ELSE '' END) AS user_id,\n u.email,\n sa.*,\n t.owner_id FROM social_accounts sa\nJOIN users u on u.id = sa.sociable_id\nJOIN teams t on t.id = u.team_id\nWHERE u.team_id = 187 and sa.provider = 'salesforce';\n\nselect * from activities where id = 31264367;\nselect * from contacts where id = 6331639;\nselect * from accounts where id = 4156632;\nselect * from opportunities where id = 4843610;\n# update `activities` set `account_id` = 4156632, `contact_id` = 6331639, `opportunity_id` = 4843610,\n# `stage_id` = 13273, `activities`.`updated_at` = 2026-05-22 07:16:17 where `id` = 31264367)\"\n\nselect * from text_relays where created_at > '2026-05-01';\n\nselect * from activities order by id desc;\n\nselect * from users where name like '%Subra%';\n\nSELECT * FROM opportunities WHERE uuid_to_bin('04a9cfad-2c87-4453-9e72-20aeb78ccf8d') = uuid;\nselect * from teams where id = 555;\nselect * from stages where team_id = 555;","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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-3397949494636676078
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-537191020546090905
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visual_change
|
accessibility
|
NULL
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
];
// Generate activity tr...
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faVsco.js – Hubspot/Service.php
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
];
// Generate activity tr...
|
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Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . '</strong></p>';\n $summary .= '<p>' . $summaryContents . '</p>';\n $metadata = $this->buildMetadataForSummaryUpdate($activity, $summary);\n\n try {\n $type = $this->matchActivityEngagementType($activity);\n $engagement = ['type' => $type];\n\n $this->client->updateEngagement($activity->getCrmProviderId(), $engagement, $metadata);\n } catch (Exception $e) {\n $this->logger->warning('[HubSpot] Update summary failed', [\n 'activity' => $activity->getUuid(),\n 'reason' => $e->getMessage(),\n ]);\n\n return false;\n }\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $activity->getCrmProviderId()],\n $metadata,\n );\n\n return true;\n }\n\n private function buildMetadataForSummaryUpdate(Activity $activity, string $summary): array\n {\n $descriptionField = $activity->getType() === Activity::TYPE_CONFERENCE ? 'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. No profile', [\n 'activity' => $activity->getUuid(),\n ]);\n\n return null;\n }\n\n private static function getDealsPipelinesEndpoint(): string\n {\n return self::API_URL . self::ENDPOINT_PIPELINES . self::PIPELINE_OBJECT_TYPE_DEALS;\n }\n\n public function verifyTaskExists(Activity $activity): bool\n {\n $crmProviderId = $activity->getCrmProviderId();\n $cacheKey = \"crm_task_exists:{$this->config->getId()}:$crmProviderId\";\n\n return Cache::remember($cacheKey, self::TASK_VERIFICATION_CACHE_TTL, function () use ($crmProviderId) {\n try {\n $engagement = $this->client->getEngagementData($crmProviderId);\n\n return ! empty($engagement);\n } catch (HttpNotFoundException|BadRequest) {\n // Engagement not found in CRM - this is expected and permanent\n $this->logger->info('[Hubspot] Engagement not found during verification', [\n 'engagement_id' => $crmProviderId,\n 'config_id' => $this->config->getId(),\n ]);\n\n return false;\n }\n // Let other exceptions (network errors, rate limits, etc.) bubble up for retry\n });\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\nnamespace Jiminny\\Services\\Crm\\Hubspot;\n\nuse Carbon\\Carbon;\nuse Exception;\nuse Generator;\nuse GuzzleHttp\\Exception\\RequestException;\nuse HubSpot\\Client\\Crm\\Owners\\Model\\PublicOwner;\nuse Illuminate\\Support\\Facades\\Cache;\nuse InvalidArgumentException;\nuse Jiminny\\Contracts\\Repositories\\TeamRepository;\nuse Jiminny\\Contracts\\Services\\Crm\\ClientInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\FetchRelatedActivityInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\LayoutManagementInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\MatchCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\Provider\\HubspotInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityLookupInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\RemoteEntityManipulationInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SavePlaybackLinkToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SendSummaryToCrmInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SettingsInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmEntitiesInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\SyncCrmMetadataInterface;\nuse Jiminny\\Contracts\\Services\\Crm\\VerifyTaskExistsInterface;\nuse Jiminny\\Exceptions\\CrmException;\nuse Jiminny\\Exceptions\\HttpNotFoundException;\nuse Jiminny\\Jobs\\Crm\\NoteObject;\nuse Jiminny\\Models\\Account;\nuse Jiminny\\Models\\Activity;\nuse Jiminny\\Models\\Contact;\nuse Jiminny\\Models\\Contracts\\ActivityContract;\nuse Jiminny\\Models\\Crm\\BusinessProcess;\nuse Jiminny\\Models\\Crm\\Field;\nuse Jiminny\\Models\\Crm\\FieldData;\nuse Jiminny\\Models\\Crm\\Layout;\nuse Jiminny\\Models\\Crm\\Profile;\nuse Jiminny\\Models\\Lead;\nuse Jiminny\\Models\\Opportunity;\nuse Jiminny\\Models\\Participant;\nuse Jiminny\\Models\\Playbook;\nuse Jiminny\\Models\\SocialAccount;\nuse Jiminny\\Models\\Stage;\nuse Jiminny\\Models\\User;\nuse Jiminny\\Repositories\\Crm\\CrmEntityRepository;\nuse Jiminny\\Repositories\\Crm\\FieldRepository;\nuse Jiminny\\Repositories\\Crm\\ProfileRepository;\nuse Jiminny\\Repositories\\ParticipantRepository;\nuse Jiminny\\Services\\Avatar\\ProspectPhotoPathService;\nuse Jiminny\\Services\\Crm\\BaseService;\nuse Jiminny\\Services\\Crm\\Hubspot\\Actions\\SyncArchivedProfilesAction;\nuse Jiminny\\Services\\Crm\\Hubspot\\Fields\\ValueNormalizer;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\OpportunitySyncTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncCrmEntitiesTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\SyncFieldsTrait;\nuse Jiminny\\Services\\Crm\\Hubspot\\ServiceTraits\\WriteCrmTrait;\nuse Jiminny\\Services\\Crm\\MatchDomainByEmailInterface;\nuse Jiminny\\Services\\Crm\\OpportunitySyncStrategyResolver;\nuse Jiminny\\Services\\Crm\\ResolveCompanyNameByEmailTrait;\nuse Jiminny\\Utils\\PlaybackUrlBuilder;\nuse Sentry;\nuse SevenShores\\Hubspot\\Exceptions\\BadRequest;\nuse Throwable;\nuse UnexpectedValueException;\n\n/**\n * @phpstan-type CrmFieldDefinition array{\n * name: string,\n * label: string,\n * description: string,\n * type: string,\n * fieldType: string,\n * hidden: bool,\n * showCurrencySymbol: bool,\n * options: array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }\n */\nclass Service extends BaseService implements\n HubspotInterface,\n SyncCrmEntitiesInterface,\n SyncCrmMetadataInterface,\n SendSummaryToCrmInterface,\n MatchDomainByEmailInterface,\n SavePlaybackLinkToCrmInterface,\n RemoteEntityManipulationInterface,\n FetchRelatedActivityInterface,\n LayoutManagementInterface,\n SettingsInterface,\n MatchCrmEntitiesInterface,\n RemoteEntityLookupInterface,\n VerifyTaskExistsInterface\n{\n use ResolveCompanyNameByEmailTrait;\n use SyncCrmEntitiesTrait;\n use WriteCrmTrait;\n use SyncFieldsTrait;\n use OpportunitySyncTrait;\n\n private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;\n\n private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';\n private const int BATCH_UPDATE_LIMIT = 100;\n private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';\n private const int TEN_SECONDLY_ROLLING_LIMIT = 10;\n private const string CALLS_SEARCH_ENDPOINT = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n\n private const string TYPE_NOTE = 'NOTE';\n\n private const string TYPE_MEETING = 'MEETING';\n\n private const string TYPE_CALL = 'CALL';\n\n private const string API_URL = 'https://api.hubapi.com';\n\n // NB: v1 is legacy - v3 is the newest\n private const string ENDPOINT_PIPELINES = '/crm-pipelines/v1/pipelines/';\n private const string PIPELINE_OBJECT_TYPE_DEALS = 'deals';\n\n private const int TASK_VERIFICATION_CACHE_TTL = 86400; // 1 day\n\n /**\n * @var ClientInterface|Client\n */\n protected $client;\n protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;\n protected CrmEntityRepository $crmEntityRepository;\n protected ProspectPhotoPathService $prospectPhotoPathService;\n\n private SyncFieldAction $syncFieldAction;\n private PayloadBuilder $payloadBuilder;\n private SyncRelatedActivityManager $syncRelatedActivityManager;\n private SyncArchivedProfilesAction $syncArchivedProfilesAction;\n private WebhookSyncBatchProcessor $batchProcessor;\n\n public function __construct(\n Client $client,\n SyncFieldAction $syncFieldAction,\n PayloadBuilder $payloadBuilder,\n ProspectPhotoPathService $prospectPhotoPathService,\n SyncArchivedProfilesAction $syncArchivedProfilesAction,\n WebhookSyncBatchProcessor $batchProcessor,\n ) {\n parent::__construct();\n\n $this->client = $client;\n $this->syncFieldAction = $syncFieldAction;\n $this->prospectPhotoPathService = $prospectPhotoPathService;\n $this->payloadBuilder = $payloadBuilder;\n $this->syncArchivedProfilesAction = $syncArchivedProfilesAction;\n $this->batchProcessor = $batchProcessor;\n $this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [\n 'client' => $this->client,\n ]);\n $this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [\n 'client' => $this->client,\n 'payloadBuilder' => $this->payloadBuilder,\n 'logger' => $this->logger,\n ]);\n $this->crmEntityRepository = app(CrmEntityRepository::class);\n $this->dealFieldsService = app(DealFieldsService::class);\n }\n\n public function getDisplayName(): string\n {\n return 'HubSpot';\n }\n\n protected function getOAuthAccount(User $user): ?SocialAccount\n {\n // In this case, the Account Owner is always the connection for any API operations.\n $owner = $user->team->owner;\n\n return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);\n }\n\n public function getClient(): Client\n {\n /** @var Client */\n return $this->client;\n }\n\n /**\n * Convert raw field data into a format compatible with CRM APIs.\n *\n * @param bool $internal Direction of the conversion.\n * True is pulling from CRM, false normalize before sending to CRM.\n */\n public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string\n {\n return ValueNormalizer::normalize(\n fieldType: $fieldType,\n fieldValue: $fieldValue,\n isInbound: $internal,\n );\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultFields(string $activityType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n $defaultFields = FieldDefinitions::defaultTaskFields();\n\n // This lazy creates these fields if not already setup.\n foreach ($defaultFields as $defaultField) {\n $fields[] = $this->config->fields()->firstOrCreate($defaultField);\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityField(string $activityType): Field\n {\n /** @var Field $activityField */\n $activityField = $this->config->fields()->where([\n 'crm_provider_id' => 'activityType',\n 'object_type' => $activityType,\n ])->first();\n\n return $activityField;\n }\n\n /**\n * @inheritdoc\n */\n public function getSupportedPlaybookTypes(): array\n {\n return [Playbook::ACTIVITY_TYPE_TASK];\n }\n\n /**\n * @inheritdoc\n */\n public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array\n {\n $fields = [];\n\n if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {\n // Outcome should always be provided calls/meetings.\n $fieldData = [\n [\n 'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',\n 'object_type' => Field::OBJECT_TASK,\n ],\n ];\n\n foreach ($fieldData as $data) {\n $field = $this->config->fields()->where($data)->first();\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n }\n\n return $fields;\n }\n\n public function getDealInsightsFields(): array\n {\n return FieldDefinitions::dealInsightsFields();\n }\n\n protected function getDefaultFollowupLayoutFields(string $activityType): array\n {\n $fields = [];\n $fieldRepo = app(FieldRepository::class);\n $fieldData = FieldDefinitions::followupFieldsFilter();\n\n foreach ($fieldData as $data) {\n $field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);\n\n // Only add the field if it is created, which it should be.\n if ($field) {\n $fields[] = $field;\n }\n }\n\n return $fields;\n }\n\n /**\n * @inheritdoc\n */\n public function syncField(Field $field): void\n {\n switch ($field->object_type) {\n case Field::OBJECT_ACCOUNT:\n $crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_CONTACT:\n $crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_OPPORTUNITY:\n $crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);\n\n break;\n case Field::OBJECT_TASK:\n $this->syncSingleTaskField($field);\n\n return;\n default:\n return;\n }\n\n $this->syncFieldAction->execute($field, $crmField->toArray());\n }\n\n /**\n * @param array<array{\n * id:string,\n * label:string,\n * value?:string\n * }> $options\n *\n * @throws CrmException\n *\n * @return FieldData[]\n *\n */\n public function importPicklistValues(\n Field $field,\n array $options = [['id' => '', 'label' => '', 'value' => '']],\n ): array {\n if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {\n // We already have the options, no need to fetch them again\n return $this->importOptions($field, $options);\n }\n\n $options = [];\n\n switch ($field->getObjectType()) {\n case Field::OBJECT_ACCOUNT:\n $options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_CONTACT:\n $options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());\n\n break;\n\n case Field::OBJECT_OPPORTUNITY:\n // Hubspot has different endpoint for stages\n $options = $this->getClient()->fetchOpportunityFieldOptions($field);\n\n break;\n\n case Field::OBJECT_TASK:\n if ($field->getCrmProviderId() === 'disposition') {\n $options = $this->getClient()->fetchDispositionFieldOptions();\n } elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {\n $options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);\n }\n\n break;\n\n default:\n $this->logger->warning('Invalid object type', [\n 'object_type' => $field->getObjectType(),\n 'field_id' => $field->getId(),\n ]);\n\n throw new CrmException('Invalid object type');\n }\n\n return $this->importOptions($field, $options);\n }\n\n /**\n * @inheritdoc\n */\n public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage\n {\n $missingStage = null;\n\n try {\n // Use the HubSpot API client instead of the SDK crmPipelines() method\n $endpoint = self::getDealsPipelinesEndpoint();\n $pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);\n $pipelines = $pipelinesResponse->data->results;\n } catch (RequestException|BadRequest $exception) {\n throw $exception;\n }\n\n foreach ($pipelines as $pipeline) {\n $stages = [];\n\n // We create a business process to contain the pipeline, and store all stages against it.\n $p = ResponseNormalize::normalizePipeline($pipeline);\n\n // Create/update business process for this pipeline\n $businessProcess = $this->config->businessProcesses()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'type' => BusinessProcess::TYPE_OPPORTUNITY,\n 'is_selectable' => $p['active'],\n ]);\n\n // A record type is really a clone of the business process, used to store which record uses which pipeline.\n // Create/update record type clone\n $this->config->recordTypes()->updateOrCreate([\n 'crm_provider_id' => $p['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($p['label'], 0, 150),\n 'is_selectable' => $p['active'],\n 'business_process_id' => $businessProcess->id ?? null,\n ]);\n\n // Stages - fetch all existing stages upfront to avoid N+1 queries\n $existingStages = $this->config->stages()\n ->withTrashed()\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->get()\n ->keyBy('crm_provider_id');\n\n foreach ($p['stages'] as $dealStage) {\n $s = ResponseNormalize::normalizeDealStage($dealStage);\n\n /** @var ?Stage $existingStage */\n $existingStage = $existingStages->get($s['id']);\n\n // Restore soft-deleted stages that are now active in HubSpot\n if ($existingStage?->trashed() && $s['active']) {\n $existingStage->restore();\n }\n\n // Upsert stage (updates soft-deleted records without restoring them)\n $stage = $this->config->stages()->withTrashed()->updateOrCreate([\n 'crm_provider_id' => $s['id'],\n ], [\n 'team_id' => $this->team->id,\n 'name' => mb_strimwidth($s['label'], 0, 50),\n 'label' => mb_strimwidth($s['label'], 0, 191),\n 'type' => Stage::TYPE_OPPORTUNITY,\n 'sequence' => $s['displayOrder'],\n 'is_selectable' => $s['active'],\n 'probability' => $s['probability'] * 100,\n ]);\n\n if ($missingStageName === $s['id']) {\n $missingStage = $stage;\n }\n\n $stages[] = $stage->id;\n }\n\n $businessProcess->stages()->sync($stages);\n }\n\n return $missingStage;\n }\n\n /**\n * @inheritdoc\n */\n public function syncOrganization(): void\n {\n try {\n $endpoint = 'https://api.hubapi.com/integrations/v1/me';\n $response = $this->client->getInstance()->getClient()->request('get', $endpoint);\n\n $accountData = $response->data;\n $this->config->update(['default_currency' => $accountData->currency]);\n } catch (BadRequest $e) {\n throw new CrmException('Could not sync the organization.', $e->getCode(), $e);\n }\n }\n\n /**\n * @inheritdoc\n *\n * @throws CrmException\n */\n public function syncProfiles(?User $userToSearch = null): ?Profile\n {\n $this->syncArchivedProfilesAction->execute($this->team, $this->client, $this->config);\n\n try {\n $owners = $this->client->getOwners();\n } catch (\\HubSpot\\Client\\Crm\\Owners\\ApiException $e) {\n $this->handleOwnersApiException($e);\n }\n\n $profileRepository = app(ProfileRepository::class);\n $teamRepository = app(TeamRepository::class);\n\n foreach ($owners as $owner) {\n $profile = $this->processOwner($owner, $teamRepository, $profileRepository);\n\n if ($profile && $userToSearch && $userToSearch->getId() === $profile->getUserId()) {\n return $profile;\n }\n }\n\n return null;\n }\n\n private function handleOwnersApiException(\\HubSpot\\Client\\Crm\\Owners\\ApiException $e): never\n {\n $statusCode = $e->getCode();\n $errorMessage = $e->getMessage();\n $responseBody = $this->parseResponseBody($e->getResponseBody());\n\n $isPermissionError = $this->isPermissionError($statusCode, $errorMessage, $responseBody);\n\n $logContext = [\n 'team_id' => $this->team->getId(),\n 'team_uuid' => $this->team->getUuid(),\n 'config_id' => $this->config->getId(),\n 'status_code' => $statusCode,\n 'error_message' => $errorMessage,\n 'response_body' => $responseBody,\n ];\n\n if ($isPermissionError) {\n $this->logPermissionError($logContext);\n } else {\n $this->logger->error('[HubSpot] Could not sync the profiles.', $logContext);\n }\n\n throw new CrmException('Could not sync the profiles.', $e->getCode(), $e);\n }\n\n private function parseResponseBody(?string $rawBody): ?array\n {\n if ($rawBody === null || $rawBody === '') {\n return null;\n }\n\n try {\n return json_decode($rawBody, true, 512, JSON_THROW_ON_ERROR);\n } catch (\\JsonException) {\n return null;\n }\n }\n\n private function logPermissionError(array $logContext): void\n {\n $this->logger->critical(\n '[HubSpot] ⚠️ PERMISSION ERROR: Cannot sync profiles - Missing OAuth scopes',\n array_merge($logContext, [\n 'action_required' => 'Request additional HubSpot OAuth scopes',\n 'required_scope' => 'crm.objects.owners.read',\n 'impact' => 'Opportunities will have owner_id but NO user_id - AI automation and reporting will fail',\n 'resolution' => 'Manually request scope from HubSpot account admin or re-authenticate',\n ])\n );\n }\n\n private function processOwner(\n PublicOwner $owner,\n TeamRepository $teamRepository,\n ProfileRepository $profileRepository\n ): ?Profile {\n if ($owner->getArchived()) {\n $this->logger->warning('[HubSpot] Found archived owner', [\n 'crm_provider_id' => $owner->getId(),\n 'email' => $owner->getEmail(),\n ]);\n\n return null;\n }\n\n $email = $owner->getEmail();\n if ($email === null) {\n return null;\n }\n\n $user = $teamRepository->findActiveTeamMemberByEmail($this->team, $email);\n if (! $user instanceof User) {\n return null;\n }\n\n return $profileRepository->updateOrCreateProfile($user, [\n 'crm_configuration_id' => $this->config->getId(),\n 'crm_provider_id' => $owner->getId(),\n ]);\n }\n\n private function isPermissionError(int $statusCode, string $errorMessage, ?array $responseBody): bool\n {\n // Check HTTP 403 Forbidden\n if ($statusCode === 403) {\n return true;\n }\n\n // Check for scope-related keywords in error message\n $scopeKeywords = ['scope', 'permission', 'forbidden', 'unauthorized', 'access denied', 'oauth'];\n $lowerErrorMessage = strtolower($errorMessage);\n\n foreach ($scopeKeywords as $keyword) {\n if (str_contains($lowerErrorMessage, $keyword)) {\n return true;\n }\n }\n\n // Check response body for scope errors\n if ($responseBody !== null) {\n return $this->arrayContainsKeyword($responseBody, $scopeKeywords);\n }\n\n return false;\n }\n\n /**\n * Recursively search array for keywords in values\n */\n private function arrayContainsKeyword(array $data, array $keywords): bool\n {\n foreach ($data as $value) {\n if (is_array($value)) {\n if ($this->arrayContainsKeyword($value, $keywords)) {\n return true;\n }\n } elseif (is_string($value)) {\n $lowerValue = strtolower($value);\n foreach ($keywords as $keyword) {\n if (str_contains($lowerValue, $keyword)) {\n return true;\n }\n }\n }\n }\n\n return false;\n }\n\n private function generateNameSearchPayload(string $name, int $offset, int $limit): array\n {\n $payload = [\n 'query' => $name,\n 'sorts' => [\n [\n 'propertyName' => 'modifieddate',\n 'direction' => 'DESCENDING',\n ],\n ],\n 'properties' => [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n 'industry',\n 'name',\n 'company',\n ],\n 'limit' => $limit,\n 'after' => $offset,\n ];\n\n $this->logger->debug('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n return $payload;\n }\n\n /**\n * @inheritdoc\n */\n public function find(string $name, array $scopes): array\n {\n $count = $this->limit ?? 20;\n $offset = $this->offset ?? 0;\n\n /** @var array<int, array<string, mixed>> */\n return Cache::remember(\n key: $this->team->getId() . $name . $count . $offset,\n ttl: 300,\n callback: function () use ($name, $offset, $count): array {\n $data = [];\n\n // Use the new V3 API to find contacts based on additional fields.\n foreach (['companies', 'contacts'] as $objectType) {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/' . $objectType . '/search';\n $payload = $this->generateNameSearchPayload($name, $offset, $count);\n $type = $objectType === 'companies' ? 'account' : 'contact';\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, [\n 'json' => $payload,\n ]);\n\n // Build mapped list.\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n\n $objectName = $this->buildContactName($properties);\n\n $record = [\n 'crmId' => $object['id'],\n // Pass crmUrl to the FE, needed for success message in the extension when you log activity.\n 'crmUrl' => $this->generateProviderUrl($object['id'], $type),\n 'name' => $objectName,\n 'prospectType' => $type,\n 'phoneNumbers' => [],\n ];\n\n if ($type === 'account') {\n $record['industry'] = $properties['industry'] ?? null;\n } else {\n $record['title'] = $properties['jobtitle'] ?? null;\n $record['organization'] = $properties['company'] ?? null;\n }\n\n $countryCode = $this->buildContactCountry($properties);\n $parsedNumber = $this->buildContactPhone($countryCode, $properties);\n\n // Add phone number to record.\n if (! empty($parsedNumber['phone'])) {\n $record['phoneNumbers'][] = [\n 'number' => $parsedNumber['phone'],\n 'nationalFormat' => phone_national($countryCode, $parsedNumber['phone']),\n 'type' => 'phone',\n ];\n }\n\n // Add mobile phone number to record.\n if (! empty($properties['mobilephone'])) {\n $mobileNumber = phone_e164($countryCode, $properties['mobilephone']);\n if ($mobileNumber !== null) {\n $record['phoneNumbers'][] = [\n 'number' => $mobileNumber,\n 'nationalFormat' => phone_national($countryCode, $mobileNumber),\n 'type' => 'mobile',\n ];\n }\n }\n\n $data[] = $record;\n }\n } catch (BadRequest $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->getUuid(),\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n\n throw $e;\n }\n }\n\n return $data;\n },\n );\n }\n\n\n /**\n * @inheritdoc\n */\n public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array\n {\n $data = [];\n $ownerData = [];\n $ownerId = null;\n\n if ($crmAccountId === null) {\n return $data;\n }\n\n if ($userId) {\n $profileRepository = app(ProfileRepository::class);\n $profile = $profileRepository->findProfileByUserId($this->config, $userId);\n\n $ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;\n }\n\n $closedStages = $this->getClosedDealStages();\n $payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(\n $this->config,\n $crmAccountId,\n $closedStages,\n );\n\n $results = $this->client->getPaginatedData($payload, 'deals');\n\n foreach ($results['results'] as $object) {\n $properties = $object['properties'];\n\n $amount = null;\n if (empty($properties['amount']) === false) {\n $currency = $properties['deal_currency_code'] ?? $this->config->default_currency;\n\n // Values can contain commas and any junk so strip them.\n $value = (float) preg_replace('/[^\\d.]/', '', $properties['amount']);\n $amount = formatCurrency($value, $currency);\n }\n\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n\n if ($businessProcess === null) {\n // Import it.\n $stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);\n $businessProcess = $this->config\n ->businessProcesses()\n ->where('crm_provider_id', $properties['pipeline'])\n ->first();\n } else {\n $stage = $businessProcess\n ->stages()\n ->where('crm_provider_id', $properties['dealstage'])\n ->where('type', Stage::TYPE_OPPORTUNITY)\n ->first();\n\n if ($stage === null) {\n // Import it.\n $stage = $this->importStages(null, $properties['dealstage']);\n }\n }\n\n $recordType = null;\n if ($businessProcess) {\n $recordType = $businessProcess->recordTypes()->first();\n }\n\n $isWon = in_array($properties['dealstage'], $closedStages['won']);\n $isLost = in_array($properties['dealstage'], $closedStages['lost']);\n\n $record = [\n 'crmId' => $object['id'],\n 'name' => $properties['dealname'] ?? 'Unknown Deal',\n 'value' => $amount,\n 'won' => $isWon,\n 'closed' => $isWon || $isLost,\n 'stage' => [\n 'id' => $stage?->getUuid() ?? '',\n 'name' => $stage?->getName() ?? '',\n ],\n ];\n\n if ($recordType) {\n $record += [\n 'recordType' => [\n 'id' => $recordType->id_string,\n 'name' => $recordType->name,\n ],\n ];\n }\n\n if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {\n $ownerData[] = $record;\n }\n\n $data[] = $record;\n }\n\n if (! empty($ownerData)) {\n return $ownerData;\n }\n\n return $data;\n }\n\n /**\n * @inheritdoc\n */\n public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array\n {\n $data = [];\n switch ($objectType) {\n case 'contact':\n $hsObject = 'contact';\n\n break;\n case 'account':\n $hsObject = 'company';\n\n break;\n default:\n // This is a hack to prioritise and override a contact/company with a deal.\n if ($opportunityId) {\n $hsObject = 'deal';\n $objectId = $opportunityId;\n } else {\n throw new InvalidArgumentException('Object type not supported.');\n }\n }\n\n $engagementTypes = ['meetings', 'tasks'];\n\n foreach ($engagementTypes as $engagementType) {\n $payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);\n\n $this->logger->info('[HubSpot] CRM Search requested', [\n 'request' => $payload,\n ]);\n\n $engagements = $this->client->getPaginatedData($payload, $engagementType);\n\n foreach ($engagements['results'] as $engagement) {\n if ($engagementType == 'meetings') {\n $title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';\n } elseif ($engagementType == 'tasks') {\n $title = $engagement['properties']['hs_task_subject'];\n } else {\n $title = 'Scheduled meeting';\n }\n\n $data[] = [\n 'crmId' => $engagement['id'],\n 'subject' => $title,\n 'due' => $engagement['properties']['hs_timestamp'],\n 'type' => $engagement['properties']['hs_activity_type'] ?? null,\n ];\n }\n }\n\n usort($data, function ($item1, $item2) {\n return $item2['due'] <=> $item1['due'];\n });\n\n return $data;\n }\n\n /**\n * Try to find CRM Objects using email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchExactlyByEmail(string $email, ?int $userId = null): ?array\n {\n $contactProperties = [\n 'email',\n 'firstname',\n 'lastname',\n 'country',\n 'phone',\n 'mobilephone',\n 'jobtitle',\n 'hubspot_owner_id',\n 'associatedcompanyid',\n 'photo',\n ];\n $contact = null;\n $account = null;\n\n try {\n $hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);\n\n if ($hsContact) {\n $contact = $this->importContact($hsContact);\n $account = $contact->account;\n }\n\n $data = $this->convertCrmData($contact, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n } catch (BadRequest $e) {\n $this->logger->warning('[HubSpot] Search failed', [\n 'team_id' => $this->team->getId(),\n 'search_identifier' => $email,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return null;\n }\n\n public function getDomain(string $email): ?string\n {\n return $this->getDomainFromEmail($email);\n }\n\n /**\n * Try to find CRM objects using domain name of the email address\n *\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByDomain(string $domain, ?int $userId = null): ?array\n {\n $companyName = $domain;\n\n // Try to find a company matching their email domain.\n $companyProperties = [\n 'country',\n 'phone',\n 'name',\n 'hs_avatar_filemanager_key',\n 'industry',\n 'hubspot_owner_id',\n 'domain',\n ];\n\n try {\n $hsAccounts = $this->client\n ->getInstance()\n ->companies()\n ->searchByDomain($companyName, $companyProperties);\n } catch (Throwable $e) {\n $this->logger->info('[HubSpot] Search failed', [\n 'error' => $e->getMessage(),\n 'domain' => $domain,\n ]);\n\n return null;\n }\n\n $account = null;\n // If there are multiple accounts, don't guess, we'll ask later.\n if (\\count($hsAccounts->data->results) === 1) {\n // Persist this remote object.\n $account = $this->syncAccount($hsAccounts->data->results[0]->companyId);\n }\n\n $data = $this->convertCrmData(null, $account, $userId);\n\n return ! empty(array_filter($data)) ? $data : null;\n }\n\n /**\n * @return array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array\n {\n $countryCode = null;\n if ($contact && $contact->country_code) {\n $countryCode = $contact->country_code;\n } elseif ($account && $account->country_code) {\n $countryCode = $account->country_code;\n }\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact ? $contact->crm_provider_id : null,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n // If there are multiple opportunities, don't guess, we'll ask later.\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n protected function getCacheKey(string $object, ?int $userId = null): ?string\n {\n $key = $this->team->getId() . $object;\n $keySuffix = $this->getOwnerKeySuffix($userId);\n\n return $key . $keySuffix;\n }\n\n private function getOwnerKeySuffix(?int $userId = null): string\n {\n return $userId === null ? '' : (string) $userId;\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n *}\n */\n public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array\n {\n if (str_contains($phone, '**')) {\n return null;\n }\n\n // trim all whitespaces if present so the lookup doesn't fail\n $phone = str_replace(' ', '', $phone);\n\n // Check if the user is internal.\n if ($this->isPhoneNumberOfTeamMember($phone)) {\n return null;\n }\n\n $response = $this->searchForPhoneNumber($phone);\n if (empty($response)) {\n return null;\n }\n\n // This would ideally importContact instead but the response type differs.\n $contact = $this->findAndSyncContact($response['results'][0]['id']);\n if (! $contact instanceof Contact) {\n return null;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account?->crm_provider_id,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n\n try {\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n } catch (Exception $e) {\n $this->logger->debug('[HubSpot] Opportunity failed to sync.', [\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n }\n\n private function isPhoneNumberOfTeamMember(string $phone): bool\n {\n $teamRepository = app(TeamRepository::class);\n $user = $teamRepository->findTeamMemberByPhone($this->team, $phone);\n\n if ($user instanceof User) {\n return true;\n }\n\n return false;\n }\n\n private function findAndSyncContact(string $crmId): ?Contact\n {\n try {\n return $this->syncContact($crmId);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'reason' => $exception->getMessage(),\n ]);\n\n return null;\n }\n }\n\n private function hasResults(array $response): bool\n {\n return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;\n }\n\n private function searchForPhoneNumber(string $phone): array\n {\n // Normalizes the provided phone number for the API search.\n $normalizedPhone = $this->normalizePhoneNumber($phone);\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);\n\n $this->logger->info('[HubSpot] Phone match search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);\n\n if (! $this->hasResults($response)) {\n $nationalPhone = preg_replace('/\\D/', '', phone_national(null, $phone));\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);\n\n $this->logger->info('[HubSpot] Phone match national number search triggered', [\n 'phone' => $phone,\n 'nationalPhone' => $nationalPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n if (! $this->hasResults($response)) {\n $payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);\n\n $this->logger->info('[HubSpot] Phone match alternative search triggered', [\n 'phone' => $phone,\n 'normalizedPhone' => $normalizedPhone,\n 'payload' => $payload,\n ]);\n\n $response = $this->handlePhoneSearchRequest($phone, $payload);\n }\n\n return $this->hasResults($response) ? $response : [];\n }\n\n private function handlePhoneSearchRequest(string $phone, array $payload): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/contacts/search';\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n $endpoint,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Phone match failed', [\n 'phone' => $phone,\n 'reason' => $exception->getMessage(),\n ]);\n\n return [];\n }\n\n $this->logger->info('[HubSpot] Phone match completed', [\n 'phone' => $phone,\n 'response' => $response,\n ]);\n\n return $response->toArray();\n }\n\n private function normalizePhoneNumber(string $phone): string\n {\n return ltrim(phone_e164(null, $phone), '+0');\n }\n\n /**\n * @return null|array{\n * Lead|null,\n * Account|null,\n * Opportunity|null,\n * Contact|null,\n * Stage|null,\n * string|null\n * }\n */\n public function matchByName(string $name, ?int $userId = null): ?array\n {\n // Don't waste time searching for single character strings.\n if (\\strlen($name) <= 1) {\n return null;\n }\n\n $cacheKey = $this->getCacheKey($name, $userId);\n\n $result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {\n $payload = $this->payloadBuilder->generateSearchContactsByNamePayload(\n $name,\n $this->getContactFields()\n );\n\n $hsContacts = $this->client->getPaginatedData($payload, 'contact');\n if (empty($hsContacts['results'])) {\n return false;\n }\n\n $contact = $this->importContact($hsContacts['results'][0]);\n if ($contact === null) {\n return false;\n }\n\n $account = $contact->account;\n $countryCode = $contact->country_code ?? $account->country_code ?? null;\n\n try {\n $hsOpportunities = $this->findOpportunities(\n $account ? $account->crm_provider_id : null,\n $contact->crm_provider_id,\n $userId\n );\n } catch (Exception $e) {\n $hsOpportunities = [];\n }\n\n $opportunity = null;\n $stage = null;\n if (! empty($hsOpportunities)) {\n // Persist this remote object.\n $opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);\n $stage = $opportunity?->getStage();\n }\n\n return [\n null,\n $account,\n $opportunity,\n $contact,\n $stage,\n $countryCode,\n ];\n });\n\n return is_array($result) ? $result : null;\n }\n\n\n private function convertActivityAssociations(Activity $activity): array\n {\n return [\n 'contactIds' => $this->getParticipantsIds($activity),\n 'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],\n 'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],\n 'ownerIds' => [],\n ];\n }\n\n private function getParticipantsIds(Activity $activity): array\n {\n $attendees = [];\n\n $participantRepository = app(ParticipantRepository::class);\n $participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);\n foreach ($participants as $participant) {\n if ($participant->user_id || $participant->isCoach()) {\n continue;\n }\n\n $contact = $participant->contact()->first();\n if ($contact && $contact->crm_provider_id) {\n $attendees[] = $contact->crm_provider_id;\n } else {\n if (! empty($participant->name)) {\n $attendeeData = $this->fetchMissingAttendeeInfo($participant);\n }\n if (! empty($attendeeData['id'])) {\n $attendees[] = $attendeeData['id'];\n }\n }\n }\n\n if ($activity->hasContact()) {\n $attendees[] = $activity->contact->crm_provider_id;\n }\n\n return array_unique($attendees);\n }\n\n private function fetchMissingAttendeeInfo(Participant $participant): array\n {\n // Check if we need to look inside an account context.\n $activity = $participant->getActivity();\n $companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;\n\n // First check the local data.\n /** @var Contact[] $contacts */\n $contacts = $this->team->contacts()\n ->with('account')\n ->where('name', $participant->name)\n ->whereNotNull('email')\n ->get();\n\n foreach ($contacts as $contact) {\n // If we have a company in scope, check the contact is associated to it.\n if (\n $companyId !== null\n && ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)\n ) {\n continue;\n }\n\n return [\n 'id' => $contact->crm_provider_id,\n 'email' => $contact->email,\n ];\n }\n\n $payload = $this->generateNameSearchPayload($participant->name, 0, 20);\n\n try {\n $response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);\n\n // TODO add some logic to choose the most suitable contact if multiple\n foreach ($response['results'] as $object) {\n $properties = $object['properties'];\n if (empty($object['properties']) === false) {\n // Check the company matches the contact.\n // Todo: Move this check inside the API search.\n if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {\n continue;\n }\n\n return [\n 'id' => $object['id'],\n 'email' => $properties['email'],\n ];\n }\n }\n } catch (Exception $e) {\n $this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [\n 'teamId' => $this->team->id_string,\n 'request' => $payload,\n 'reason' => $e->getMessage(),\n ]);\n }\n\n return [];\n }\n\n /**\n * Store transcripts as note engagement.\n *\n * @throws Exception\n */\n public function createTranscriptNotes(Activity $activity): void\n {\n // For HS no need to check if Crm profile - Log Notes field is enabled\n // We only check if store_transcript toggle is enabled on crm profile.\n $engagement = [\n 'active' => true,\n 'ownerId' => $this->profile->crm_provider_id,\n 'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,\n 'type' => 'NOTE',\n ];\n\n // Generate activity transcription.\n $transcriptionData = $this->generateTranscription($activity);\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $transcripts = mb_strimwidth($transcriptionData, 0, static::ENGAGEMENT_BODY_MAX_LENGTH);\n\n $metadata = [\n 'body' => $transcripts,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsEngagement = $this->client\n ->getInstance()\n ->engagements()\n ->create($engagement, $associations, $metadata);\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $noteId = $hsEngagement->data->engagement->id;\n\n // Store crm logged id in transcription.\n $transcription = $activity->getTranscription();\n $transcription->crm_activity_id = $noteId;\n $transcription->save();\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function updateRecord(string $objectType, string $objectId, array $data, array $headers = []): void\n {\n $payload = [\n 'properties' => $data,\n ];\n\n try {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n $this->client->getNewInstance()->crm()->deals()->basicApi()->update($objectId, $payload);\n\n break;\n case FieldData::OBJECT_CONTACT:\n $this->client->getNewInstance()->crm()->contacts()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_ACCOUNT:\n $this->client->getNewInstance()->crm()->companies()->basicApi()->update($objectId, $payload);\n\n break;\n\n case FieldData::OBJECT_TASK:\n // Endpoint for Engagements not ready\n $engagements = [\n 'type' => 'TASK',\n ];\n $metadata = $data;\n $this->client->getInstance()->engagements()->update($objectId, $engagements, $metadata);\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $objectId],\n $metadata,\n );\n\n break;\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n } catch (\\HubSpot\\Client\\Crm\\Deals\\ApiException $apiException) {\n $errorMessage = $apiException->getMessage();\n if ($apiException->getResponseBody()) {\n $responseBody = json_decode($apiException->getResponseBody(), true, 512, JSON_THROW_ON_ERROR);\n $errorMessage = $responseBody['message'] ?? $apiException->getMessage();\n }\n\n $this->logger->error(\n '[HubSpot] Update record failed',\n [\n 'objectType' => $objectType,\n 'objectId' => $objectId,\n 'payload' => $payload,\n 'reason' => $errorMessage,\n 'team' => $this->team->getUuid(),\n ]\n );\n\n throw new CrmException($errorMessage);\n }\n }\n\n /*\n * @inheritdoc\n */\n public function getRecord(string $objectType, string $objectId, array $fields = []): array\n {\n switch ($objectType) {\n case FieldData::OBJECT_OPPORTUNITY:\n return $this->client->getInstance()->deals()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_CONTACT:\n return $this->client->getInstance()->contacts()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_ACCOUNT:\n return $this->client->getInstance()->companies()->getById($objectId)->toArray();\n\n case FieldData::OBJECT_TASK:\n return $this->client->getInstance()->engagements()->get($objectId)->toArray();\n\n default:\n throw new UnexpectedValueException('Unsupported object type \"' . $objectType . '\"');\n }\n }\n\n /**\n * @throws BadRequest\n * @throws CrmException\n */\n public function updateStage($crmObject, Stage $stage): void\n {\n $payload = [\n 'properties' => [\n [\n 'name' => 'dealstage',\n 'value' => $stage->crm_provider_id,\n ],\n ],\n ];\n\n try {\n $this->client->getInstance()->deals()->update($crmObject->crm_provider_id, $payload);\n } catch (BadRequest $badRequest) {\n if ($badRequest->getCode() === 403) {\n throw new CrmException(\n \"Sorry, you don't have permission to update this stage.\",\n $badRequest->getCode(),\n $badRequest,\n );\n }\n\n $this->logger->warning('[HubSpot] Stage update failed', [\n 'dealId' => $crmObject->crm_provider_id,\n 'payload' => $payload,\n 'message' => $badRequest->getMessage(),\n ]);\n\n throw $badRequest;\n }\n }\n\n public function generateProviderUrl(string $providerId, string $objectType): ?string\n {\n $url = null;\n $baseUrl = 'https://app.hubspot.com/contacts/' . $this->config->crm_provider_id . '/';\n\n switch ($objectType) {\n case 'account':\n $url = $baseUrl . 'company/' . $providerId;\n\n break;\n\n case 'contact':\n $url = $baseUrl . 'contact/' . $providerId;\n\n break;\n\n case 'opportunity':\n $url = $baseUrl . 'deal/' . $providerId;\n\n break;\n\n case 'task':\n case 'activity':\n return null;\n\n // This should not be deep-linked as per JMNY-3934.\n //$url = $baseUrl.'tasks/list/view/all/?taskId='.$providerId;\n break;\n }\n\n return $url;\n }\n\n public function searchCalls(Carbon $from, Carbon $to, string $activityProvider): array\n {\n $this->logger->info('[HubSpot] Search calls', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $calls = [];\n $page = 1;\n\n do {\n try {\n $payload = $this->payloadBuilder->generateGetCallsPayload($from, $to, $activityProvider, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n $calls = array_merge($calls, $responseResults);\n $page++;\n } while (! empty($responseResults));\n\n return $calls;\n }\n\n public function searchCallsForPeriodByPage(Carbon $from, Carbon $to, int $page, bool $retry = true)\n {\n try {\n $payload = $this->payloadBuilder->generateSearchCallsByPeriodPayload($from, $to, $page);\n $response = $this->client->getInstance()->getClient()->request(\n 'POST',\n self::CALLS_SEARCH_ENDPOINT,\n ['json' => ($payload)],\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search calls for period failed', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallsForPeriodByPage($from, $to, $page, false);\n }\n $response = null;\n }\n\n return $response;\n }\n\n public function searchCallsForPeriod(Carbon $from, Carbon $to): Generator\n {\n $this->logger->info('[HubSpot] Search calls for period', [\n 'from' => $from->format(self::LOG_DATE_FORMAT),\n 'to' => $to->format(self::LOG_DATE_FORMAT),\n ]);\n\n $page = 1;\n\n do {\n $response = $this->searchCallsForPeriodByPage($from, $to, $page);\n\n $responseResults = empty($response['results']) ? [] : $response['results'];\n\n $associationContacts = $this->getAssociationDataForCollection($responseResults, 'calls', 'contacts');\n $associationCompanies = $this->getAssociationDataForCollection($responseResults, 'calls', 'companies');\n $associationDeals = $this->getAssociationDataForCollection($responseResults, 'calls', 'deals');\n\n foreach ($responseResults as $call) {\n $call['associations'] = [\n 'contacts' => $this->importAssociationData($call, $associationContacts),\n 'companies' => $this->importAssociationData($call, $associationCompanies),\n 'deals' => $this->importAssociationData($call, $associationDeals),\n ];\n\n yield $call;\n }\n $page++;\n } while (! empty($responseResults));\n }\n\n public function getCall(string $callId): array\n {\n $this->logger->info('[HubSpot] Get call', [\n 'call_id' => $callId,\n ]);\n\n $searchAttributes = $this->payloadBuilder->getSearchCallAttributes();\n $endpoint = sprintf(\n 'https://api.hubapi.com/crm/v3/objects/calls/%s',\n $callId,\n );\n\n try {\n $response = $this->client->getInstance()->getClient()->request(\n 'GET',\n $endpoint,\n [],\n sprintf(\n 'properties=%s&associations=contacts,companies,deals',\n implode(',', $searchAttributes),\n ),\n );\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Get call failed', [\n 'call_id' => $callId,\n 'reason' => $exception->getMessage(),\n ]);\n $response = null;\n }\n\n return empty($response) ? [] : $response->toArray();\n }\n\n public function bulkAddPlaybackURLToDescription(array $crmUpdateData): array\n {\n $crmUpdateBatches = array_chunk($crmUpdateData, self::BATCH_UPDATE_LIMIT);\n\n $updatedCrmIds = [];\n\n foreach ($crmUpdateBatches as $crmBatch) {\n $payload = $this->payloadBuilder->generatePlaybackAddUrlBatchPayload($crmBatch);\n $updateSuccess = $this->bulkAddPlaybackURLToDescriptionRequest($payload);\n if ($updateSuccess) {\n $updatedCrmIds = array_merge($updatedCrmIds, array_column($crmBatch, 'crm_id'));\n }\n }\n\n return $updatedCrmIds;\n }\n\n private function bulkAddPlaybackURLToDescriptionRequest(array $payload, bool $retry = true): bool\n {\n try {\n $this->client->getNewInstance()->crm()->objects()->batchApi()->update('calls', $payload);\n\n return true;\n } catch (\\HubSpot\\Client\\Crm\\Objects\\ApiException $e) {\n $response = json_decode($e->getResponseBody(), true);\n $retryAfter =\n isset($response['policyName'])\n && $response['policyName'] == self::TEN_SECONDLY_ROLLING_POLICY\n ? self::TEN_SECONDLY_ROLLING_LIMIT\n : 1;\n } catch (Exception $e) {\n $retryAfter = 1;\n }\n\n $this->logger->warning('[HubSpot] Bulk add playback url to CRM failed', [\n 'reason' => $e->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep($retryAfter);\n\n return $this->bulkAddPlaybackURLToDescriptionRequest($payload, false);\n }\n\n return false;\n }\n\n /**\n * Sometimes we have secondly rate limit error, then retry request after 1 second\n */\n public function searchCallByRecordingURLToken(string $playbackURLToken, bool $retry = true): array\n {\n $endpoint = 'https://api.hubapi.com/crm/v3/objects/calls/search';\n $payload = $this->payloadBuilder->generateSearchCallByTokenPayload($playbackURLToken);\n\n $this->logger->info('[HubSpot] CRM Search by playback URL token requested', [\n 'request' => $payload,\n ]);\n\n try {\n $response = $this->client->getInstance()->getClient()->request('POST', $endpoint, ['json' => ($payload)]);\n } catch (Exception $exception) {\n $this->logger->info('[HubSpot] Search by playback URL token failed', [\n 'playbackURLToken' => $playbackURLToken,\n 'reason' => $exception->getMessage(),\n 'retry' => $retry,\n ]);\n\n if ($retry) {\n sleep(1);\n\n return $this->searchCallByRecordingURLToken($playbackURLToken, false);\n }\n\n return [];\n }\n\n return empty($response['results']) ? [] : $response['results'][0];\n }\n\n /**\n * Generate transcription for the activity.\n */\n private function generateTranscription(Activity $activity): string\n {\n if (! $this->config->store_transcript) {\n // If sending transcription to activity toggle is disabled\n return '';\n }\n\n $transcriptionSegments = $this->transcriptionService->findTranscriptionByActivity($activity);\n\n if ($transcriptionSegments->isEmpty()) {\n return '';\n }\n\n $transcription = sprintf(\n '<p><strong>Transcript for %s</strong></p><p></p>',\n $activity->title ?? $activity->activity_title,\n );\n\n $roomOwnerParticipant = $activity->findParticipantRoomOwner();\n $roomOwnerParticipantId = $roomOwnerParticipant !== null\n ? $roomOwnerParticipant->getId()\n : null;\n\n\n $transcription .= $transcriptionSegments\n ->map(static function (array $transcriptionSegment) use ($roomOwnerParticipantId): string {\n $isOrganiser = $roomOwnerParticipantId === $transcriptionSegment['participantId']\n && $roomOwnerParticipantId !== null;\n $transcriptColor = $isOrganiser ? '#000000' : '#f0415a';\n\n return sprintf(\n '<span style=\"color: %s;\">%s | </span>%s',\n $transcriptColor,\n $transcriptionSegment['formattedStartsAt'],\n $transcriptionSegment['transcript'],\n );\n })\n ->implode('<br />');\n\n return $transcription;\n }\n\n /**\n * @param array<array{\n * id: string,\n * label: string,\n * value?: string,\n * }> $options\n *\n * @return FieldData[]\n */\n private function importOptions(Field $field, array $options): array\n {\n $fieldValues = [];\n $values = [];\n $sequence = 0;\n\n foreach ($options as $option) {\n $values[] = [\n 'value' => $option['value'] ?? $option['id'],\n 'label' => substr($option['label'], 0, 255),\n 'sequence' => $sequence++,\n ];\n }\n\n $fieldsToPurge = $field->values()->get()->pluck('value')->toArray();\n\n foreach ($values as $value) {\n $value['value'] = substr($value['value'], 0, 255);\n $fieldValues[] = $field->values()->updateOrCreate([\n 'value' => $value['value'],\n ], $value);\n\n // Remove this value from the ones we are going to purge.\n if (($key = array_search($value['value'], $fieldsToPurge, false)) !== false) {\n unset($fieldsToPurge[$key]);\n }\n }\n\n // Delete the old values that are no longer used.\n $field->values()->whereIn('value', $fieldsToPurge)->delete();\n\n return $fieldValues;\n }\n\n public function saveTranscriptionSummaryAsNote(\n ActivityContract $activity,\n string $title,\n string $body,\n ?string $objectId,\n ?NoteObject $noteObject = null,\n ): ?string {\n if ($noteObject === null || $objectId === null) {\n return null;\n }\n\n /** @var User $user */\n $user = $activity->getUser();\n\n $profile = $this->assignCrmOwner($user, $activity);\n if (! $profile instanceof Profile) {\n return null;\n }\n\n $timestamp = Carbon::now($user->getTimezone())->getTimestamp() * 1000;\n $engagement = [\n 'active' => true,\n 'ownerId' => $profile->getAttribute('crm_provider_id'),\n 'timestamp' => $timestamp,\n 'type' => 'NOTE',\n ];\n\n // Truncate Notes with max notes length because transcription text could be very long.\n $body = mb_strimwidth($body, 0, self::ENGAGEMENT_BODY_MAX_LENGTH);\n $metadata = [\n 'body' => $body,\n ];\n\n $associations = $this->convertActivityAssociations($activity);\n\n try {\n $hsActivityId = $this->client->createNote(\n body: $body,\n ownerId: $profile->getCrmProviderId(),\n timestamp: $timestamp,\n objectId: $objectId,\n noteObject: $noteObject,\n );\n\n $this->logCrmEngagementManipulation(self::ACTION_CREATE, $engagement, $metadata, $associations);\n\n $this->logger->info('[HubSpot] Saving Transcription Summary as Note', [\n 'activity' => $activity->getUuid(),\n 'crmActivity' => $hsActivityId,\n ]);\n\n return $hsActivityId;\n } catch (Exception $e) {\n Sentry::captureException($e);\n }\n\n return null;\n }\n\n public function attachSummaryToActivity(ActivityContract $activity, string $summaryTitle, string $summaryContents): bool\n {\n $this->logger->info('[HubSpot] Attaching summary to activity', [\n 'activity' => $activity->getUuid(),\n 'summary_content' => $summaryContents,\n ]);\n\n if (! $activity instanceof Activity) {\n throw new InvalidArgumentException('Expected instance of Activity');\n }\n\n $summary = '<p><strong>' . $summaryTitle . '</strong></p>';\n $summary .= '<p>' . $summaryContents . '</p>';\n $metadata = $this->buildMetadataForSummaryUpdate($activity, $summary);\n\n try {\n $type = $this->matchActivityEngagementType($activity);\n $engagement = ['type' => $type];\n\n $this->client->updateEngagement($activity->getCrmProviderId(), $engagement, $metadata);\n } catch (Exception $e) {\n $this->logger->warning('[HubSpot] Update summary failed', [\n 'activity' => $activity->getUuid(),\n 'reason' => $e->getMessage(),\n ]);\n\n return false;\n }\n\n $this->logCrmEngagementManipulation(\n self::ACTION_UPDATE,\n ['crmId' => $activity->getCrmProviderId()],\n $metadata,\n );\n\n return true;\n }\n\n private function buildMetadataForSummaryUpdate(Activity $activity, string $summary): array\n {\n $descriptionField = $activity->getType() === Activity::TYPE_CONFERENCE ? 'internalMeetingNotes' : 'body';\n $engagement = $this->client->getEngagementData($activity->getCrmProviderId());\n // Meeting without internalMeetingNotes might mean it just does not have any notes;\n $description = $engagement['metadata'][$descriptionField] ?? null;\n\n if (empty($description)) {\n $data = $summary;\n } else {\n // avoid playbook url link to Jiminny being sent twice in the activity description\n $targetUrl = PlaybackUrlBuilder::build($activity);\n\n if (str_contains($description, $targetUrl)) {\n $jiminnyUrl = '<p><a href=\"' . $targetUrl . '\" title=\"Play at Jiminny\">Play at Jiminny</a></p>';\n $summary = str_replace($jiminnyUrl, '', $summary);\n\n $this->logger->info('[HubSpot] Summary modified', [\n 'activity' => $activity->getUuid(),\n 'target_url' => $jiminnyUrl,\n 'modified_summary_content' => $summary,\n ]);\n }\n\n $data = $description . '<p></p>' . $summary;\n }\n\n return [\n $descriptionField => $data,\n ];\n }\n\n public function fetchAndAssociateRelatedActivity(Activity $activity): ?Activity\n {\n return $this->syncRelatedActivityManager->fetchAndAssociateRelatedActivity($activity);\n }\n\n public function fetchRelatedActivity(Activity $activity): array\n {\n return [];\n }\n\n public function getDealsInBulk(array $dealIds): array\n {\n $payload = $this->payloadBuilder->getDealsInBulkPayload($dealIds);\n\n return $this->client->getPaginatedData($payload, 'deals');\n }\n\n /**\n * Extract deal IDs from HubSpot search response.\n *\n * @param array $hubspotResponse The raw HubSpot search API response.\n * @param bool $includeArchived Whether to include archived deals (default: false).\n *\n * @return string[] Array of deal IDs as strings.\n */\n public function extractDealIds(array $hubspotResponse, bool $includeArchived = false): array\n {\n if (empty($hubspotResponse['results'])) {\n return [];\n }\n\n return array_values(\n array_map(\n fn ($deal) => $deal['id'],\n array_filter(\n $hubspotResponse['results'],\n fn ($deal) => $includeArchived || empty($deal['archived'])\n )\n )\n );\n }\n\n public function matchActivityEngagementType(Activity $activity): string\n {\n return match ($activity->getType()) {\n Activity::TYPE_CONFERENCE => self::TYPE_MEETING,\n Activity::TYPE_SOFTPHONE, Activity::TYPE_SOFTPHONE_INBOUND => self::TYPE_CALL,\n default => self::TYPE_NOTE,\n };\n }\n\n private function assignCrmOwner(User $user, ActivityContract $activity): ?Profile\n {\n $profile = $user->getProfile();\n if ($profile instanceof Profile) {\n return $profile;\n }\n\n $this->logger->info('[HubSpot] Unable to save summary. No profile', [\n 'activity' => $activity->getUuid(),\n ]);\n\n return null;\n }\n\n private static function getDealsPipelinesEndpoint(): string\n {\n return self::API_URL . self::ENDPOINT_PIPELINES . self::PIPELINE_OBJECT_TYPE_DEALS;\n }\n\n public function verifyTaskExists(Activity $activity): bool\n {\n $crmProviderId = $activity->getCrmProviderId();\n $cacheKey = \"crm_task_exists:{$this->config->getId()}:$crmProviderId\";\n\n return Cache::remember($cacheKey, self::TASK_VERIFICATION_CACHE_TTL, function () use ($crmProviderId) {\n try {\n $engagement = $this->client->getEngagementData($crmProviderId);\n\n return ! empty($engagement);\n } catch (HttpNotFoundException|BadRequest) {\n // Engagement not found in CRM - this is expected and permanent\n $this->logger->info('[Hubspot] Engagement not found during verification', [\n 'engagement_id' => $crmProviderId,\n 'config_id' => $this->config->getId(),\n ]);\n\n return false;\n }\n // Let other exceptions (network errors, rate limits, etc.) bubble up for retry\n });\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Execute","depth":4,"bounds":{"left":0.42586437,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Explain Plan","depth":4,"bounds":{"left":0.43450797,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Browse Query History","depth":4,"bounds":{"left":0.44547874,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"View Parameters","depth":4,"bounds":{"left":0.45412233,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Open Query Execution Settings…","depth":4,"bounds":{"left":0.46276596,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"In-Editor Results","depth":4,"bounds":{"left":0.4737367,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Tx: Auto","depth":4,"bounds":{"left":0.48470744,"top":0.09896249,"width":0.024268618,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Cancel Running Statements","depth":4,"bounds":{"left":0.5113032,"top":0.09896249,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Playground","depth":4,"bounds":{"left":0.52227396,"top":0.09896249,"width":0.029587766,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"jiminny","depth":4,"bounds":{"left":0.64261967,"top":0.09896249,"width":0.02825798,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.042220745,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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Project: faVsco.js, menu
#12121 on JY-20963-fix-im Project: faVsco.js, menu
#12121 on JY-20963-fix-import-on-deleted-entity, menu
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<?php
namespace Jiminny\Services\Crm\Hubspot;
use Carbon\Carbon;
use Exception;
use Generator;
use GuzzleHttp\Exception\RequestException;
use HubSpot\Client\Crm\Owners\Model\PublicOwner;
use Illuminate\Support\Facades\Cache;
use InvalidArgumentException;
use Jiminny\Contracts\Repositories\TeamRepository;
use Jiminny\Contracts\Services\Crm\ClientInterface;
use Jiminny\Contracts\Services\Crm\FetchRelatedActivityInterface;
use Jiminny\Contracts\Services\Crm\LayoutManagementInterface;
use Jiminny\Contracts\Services\Crm\MatchCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\Provider\HubspotInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityLookupInterface;
use Jiminny\Contracts\Services\Crm\RemoteEntityManipulationInterface;
use Jiminny\Contracts\Services\Crm\SavePlaybackLinkToCrmInterface;
use Jiminny\Contracts\Services\Crm\SendSummaryToCrmInterface;
use Jiminny\Contracts\Services\Crm\SettingsInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmEntitiesInterface;
use Jiminny\Contracts\Services\Crm\SyncCrmMetadataInterface;
use Jiminny\Contracts\Services\Crm\VerifyTaskExistsInterface;
use Jiminny\Exceptions\CrmException;
use Jiminny\Exceptions\HttpNotFoundException;
use Jiminny\Jobs\Crm\NoteObject;
use Jiminny\Models\Account;
use Jiminny\Models\Activity;
use Jiminny\Models\Contact;
use Jiminny\Models\Contracts\ActivityContract;
use Jiminny\Models\Crm\BusinessProcess;
use Jiminny\Models\Crm\Field;
use Jiminny\Models\Crm\FieldData;
use Jiminny\Models\Crm\Layout;
use Jiminny\Models\Crm\Profile;
use Jiminny\Models\Lead;
use Jiminny\Models\Opportunity;
use Jiminny\Models\Participant;
use Jiminny\Models\Playbook;
use Jiminny\Models\SocialAccount;
use Jiminny\Models\Stage;
use Jiminny\Models\User;
use Jiminny\Repositories\Crm\CrmEntityRepository;
use Jiminny\Repositories\Crm\FieldRepository;
use Jiminny\Repositories\Crm\ProfileRepository;
use Jiminny\Repositories\ParticipantRepository;
use Jiminny\Services\Avatar\ProspectPhotoPathService;
use Jiminny\Services\Crm\BaseService;
use Jiminny\Services\Crm\Hubspot\Actions\SyncArchivedProfilesAction;
use Jiminny\Services\Crm\Hubspot\Fields\ValueNormalizer;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\OpportunitySyncTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncCrmEntitiesTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\SyncFieldsTrait;
use Jiminny\Services\Crm\Hubspot\ServiceTraits\WriteCrmTrait;
use Jiminny\Services\Crm\MatchDomainByEmailInterface;
use Jiminny\Services\Crm\OpportunitySyncStrategyResolver;
use Jiminny\Services\Crm\ResolveCompanyNameByEmailTrait;
use Jiminny\Utils\PlaybackUrlBuilder;
use Sentry;
use SevenShores\Hubspot\Exceptions\BadRequest;
use Throwable;
use UnexpectedValueException;
/**
* @phpstan-type CrmFieldDefinition array{
* name: string,
* label: string,
* description: string,
* type: string,
* fieldType: string,
* hidden: bool,
* showCurrencySymbol: bool,
* options: array<array{
* id: string,
* label: string,
* value?: string,
* }
*/
class Service extends BaseService implements
HubspotInterface,
SyncCrmEntitiesInterface,
SyncCrmMetadataInterface,
SendSummaryToCrmInterface,
MatchDomainByEmailInterface,
SavePlaybackLinkToCrmInterface,
RemoteEntityManipulationInterface,
FetchRelatedActivityInterface,
LayoutManagementInterface,
SettingsInterface,
MatchCrmEntitiesInterface,
RemoteEntityLookupInterface,
VerifyTaskExistsInterface
{
use ResolveCompanyNameByEmailTrait;
use SyncCrmEntitiesTrait;
use WriteCrmTrait;
use SyncFieldsTrait;
use OpportunitySyncTrait;
private const int ENGAGEMENT_BODY_MAX_LENGTH = 65536;
private const string LOG_DATE_FORMAT = 'Y-m-d H:i:s';
private const int BATCH_UPDATE_LIMIT = 100;
private const string TEN_SECONDLY_ROLLING_POLICY = 'TEN_SECONDLY_ROLLING';
private const int TEN_SECONDLY_ROLLING_LIMIT = 10;
private const string CALLS_SEARCH_ENDPOINT = '[URL_WITH_CREDENTIALS] ClientInterface|Client
*/
protected $client;
protected OpportunitySyncStrategyResolver $opportunitySyncStrategyResolver;
protected CrmEntityRepository $crmEntityRepository;
protected ProspectPhotoPathService $prospectPhotoPathService;
private SyncFieldAction $syncFieldAction;
private PayloadBuilder $payloadBuilder;
private SyncRelatedActivityManager $syncRelatedActivityManager;
private SyncArchivedProfilesAction $syncArchivedProfilesAction;
private WebhookSyncBatchProcessor $batchProcessor;
public function __construct(
Client $client,
SyncFieldAction $syncFieldAction,
PayloadBuilder $payloadBuilder,
ProspectPhotoPathService $prospectPhotoPathService,
SyncArchivedProfilesAction $syncArchivedProfilesAction,
WebhookSyncBatchProcessor $batchProcessor,
) {
parent::__construct();
$this->client = $client;
$this->syncFieldAction = $syncFieldAction;
$this->prospectPhotoPathService = $prospectPhotoPathService;
$this->payloadBuilder = $payloadBuilder;
$this->syncArchivedProfilesAction = $syncArchivedProfilesAction;
$this->batchProcessor = $batchProcessor;
$this->opportunitySyncStrategyResolver = app(OpportunitySyncStrategyResolver::class, [
'client' => $this->client,
]);
$this->syncRelatedActivityManager = app(SyncRelatedActivityManager::class, [
'client' => $this->client,
'payloadBuilder' => $this->payloadBuilder,
'logger' => $this->logger,
]);
$this->crmEntityRepository = app(CrmEntityRepository::class);
$this->dealFieldsService = app(DealFieldsService::class);
}
public function getDisplayName(): string
{
return 'HubSpot';
}
protected function getOAuthAccount(User $user): ?SocialAccount
{
// In this case, the Account Owner is always the connection for any API operations.
$owner = $user->team->owner;
return $owner->getSocialAccount(SocialAccount::PROVIDER_HUBSPOT);
}
public function getClient(): Client
{
/** @var Client */
return $this->client;
}
/**
* Convert raw field data into a format compatible with CRM APIs.
*
* @param bool $internal Direction of the conversion.
* True is pulling from CRM, false normalize before sending to CRM.
*/
public function normalizeValue(string $fieldType, string $fieldValue, bool $internal = false): string
{
return ValueNormalizer::normalize(
fieldType: $fieldType,
fieldValue: $fieldValue,
isInbound: $internal,
);
}
/**
* @inheritdoc
*/
public function getDefaultFields(string $activityType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
$defaultFields = FieldDefinitions::defaultTaskFields();
// This lazy creates these fields if not already setup.
foreach ($defaultFields as $defaultField) {
$fields[] = $this->config->fields()->firstOrCreate($defaultField);
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function getDefaultActivityField(string $activityType): Field
{
/** @var Field $activityField */
$activityField = $this->config->fields()->where([
'crm_provider_id' => 'activityType',
'object_type' => $activityType,
])->first();
return $activityField;
}
/**
* @inheritdoc
*/
public function getSupportedPlaybookTypes(): array
{
return [Playbook::ACTIVITY_TYPE_TASK];
}
/**
* @inheritdoc
*/
public function getDefaultActivityLayoutFields(string $activityType, string $layoutType): array
{
$fields = [];
if ($activityType === Playbook::ACTIVITY_TYPE_TASK) {
// Outcome should always be provided calls/meetings.
$fieldData = [
[
'crm_provider_id' => $layoutType === Layout::TYPE_SOFTPHONE_SUMMARY ? 'disposition' : 'meetingOutcome',
'object_type' => Field::OBJECT_TASK,
],
];
foreach ($fieldData as $data) {
$field = $this->config->fields()->where($data)->first();
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
}
return $fields;
}
public function getDealInsightsFields(): array
{
return FieldDefinitions::dealInsightsFields();
}
protected function getDefaultFollowupLayoutFields(string $activityType): array
{
$fields = [];
$fieldRepo = app(FieldRepository::class);
$fieldData = FieldDefinitions::followupFieldsFilter();
foreach ($fieldData as $data) {
$field = $fieldRepo->findOneConfigurationFieldByProperties($this->config, $data);
// Only add the field if it is created, which it should be.
if ($field) {
$fields[] = $field;
}
}
return $fields;
}
/**
* @inheritdoc
*/
public function syncField(Field $field): void
{
switch ($field->object_type) {
case Field::OBJECT_ACCOUNT:
$crmField = $this->client->getInstance()->companyProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_CONTACT:
$crmField = $this->client->getInstance()->contactProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_OPPORTUNITY:
$crmField = $this->client->getInstance()->dealProperties()->get($field->crm_provider_id);
break;
case Field::OBJECT_TASK:
$this->syncSingleTaskField($field);
return;
default:
return;
}
$this->syncFieldAction->execute($field, $crmField->toArray());
}
/**
* @param array<array{
* id:string,
* label:string,
* value?:string
* }> $options
*
* @throws CrmException
*
* @return FieldData[]
*
*/
public function importPicklistValues(
Field $field,
array $options = [['id' => '', 'label' => '', 'value' => '']],
): array {
if (! empty($options[0]['id']) || ! empty($options[0]['value'])) {
// We already have the options, no need to fetch them again
return $this->importOptions($field, $options);
}
$options = [];
switch ($field->getObjectType()) {
case Field::OBJECT_ACCOUNT:
$options = $this->getClient()->fetchPropertyOptions('company', $field->getCrmProviderId());
break;
case Field::OBJECT_CONTACT:
$options = $this->getClient()->fetchPropertyOptions('contact', $field->getCrmProviderId());
break;
case Field::OBJECT_OPPORTUNITY:
// Hubspot has different endpoint for stages
$options = $this->getClient()->fetchOpportunityFieldOptions($field);
break;
case Field::OBJECT_TASK:
if ($field->getCrmProviderId() === 'disposition') {
$options = $this->getClient()->fetchDispositionFieldOptions();
} elseif (in_array($field->getCrmProviderId(), ['meetingOutcome', 'activityType'])) {
$options = $this->getClient()->fetchMeetingOutcomeFieldOptions($field);
}
break;
default:
$this->logger->warning('Invalid object type', [
'object_type' => $field->getObjectType(),
'field_id' => $field->getId(),
]);
throw new CrmException('Invalid object type');
}
return $this->importOptions($field, $options);
}
/**
* @inheritdoc
*/
public function importStages(?array $types = null, ?string $missingStageName = null): ?Stage
{
$missingStage = null;
try {
// Use the HubSpot API client instead of the SDK crmPipelines() method
$endpoint = self::getDealsPipelinesEndpoint();
$pipelinesResponse = $this->client->getInstance()->getClient()->request('GET', $endpoint);
$pipelines = $pipelinesResponse->data->results;
} catch (RequestException|BadRequest $exception) {
throw $exception;
}
foreach ($pipelines as $pipeline) {
$stages = [];
// We create a business process to contain the pipeline, and store all stages against it.
$p = ResponseNormalize::normalizePipeline($pipeline);
// Create/update business process for this pipeline
$businessProcess = $this->config->businessProcesses()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'type' => BusinessProcess::TYPE_OPPORTUNITY,
'is_selectable' => $p['active'],
]);
// A record type is really a clone of the business process, used to store which record uses which pipeline.
// Create/update record type clone
$this->config->recordTypes()->updateOrCreate([
'crm_provider_id' => $p['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($p['label'], 0, 150),
'is_selectable' => $p['active'],
'business_process_id' => $businessProcess->id ?? null,
]);
// Stages - fetch all existing stages upfront to avoid N+1 queries
$existingStages = $this->config->stages()
->withTrashed()
->where('type', Stage::TYPE_OPPORTUNITY)
->get()
->keyBy('crm_provider_id');
foreach ($p['stages'] as $dealStage) {
$s = ResponseNormalize::normalizeDealStage($dealStage);
/** @var ?Stage $existingStage */
$existingStage = $existingStages->get($s['id']);
// Restore soft-deleted stages that are now active in HubSpot
if ($existingStage?->trashed() && $s['active']) {
$existingStage->restore();
}
// Upsert stage (updates soft-deleted records without restoring them)
$stage = $this->config->stages()->withTrashed()->updateOrCreate([
'crm_provider_id' => $s['id'],
], [
'team_id' => $this->team->id,
'name' => mb_strimwidth($s['label'], 0, 50),
'label' => mb_strimwidth($s['label'], 0, 191),
'type' => Stage::TYPE_OPPORTUNITY,
'sequence' => $s['displayOrder'],
'is_selectable' => $s['active'],
'probability' => $s['probability'] * 100,
]);
if ($missingStageName === $s['id']) {
$missingStage = $stage;
}
$stages[] = $stage->id;
}
$businessProcess->stages()->sync($stages);
}
return $missingStage;
}
/**
* @inheritdoc
*/
public function syncOrganization(): void
{
try {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function find(string $name, array $scopes): array
{
$count = $this->limit ?? 20;
$offset = $this->offset ?? 0;
/** @var array<int, array<string, mixed>> */
return Cache::remember(
key: $this->team->getId() . $name . $count . $offset,
ttl: 300,
callback: function () use ($name, $offset, $count): array {
$data = [];
// Use the new V3 API to find contacts based on additional fields.
foreach (['companies', 'contacts'] as $objectType) {
$endpoint = '[URL_WITH_CREDENTIALS]
*/
public function findOpportunities(?string $crmAccountId, ?string $crmContactId, ?int $userId = null): array
{
$data = [];
$ownerData = [];
$ownerId = null;
if ($crmAccountId === null) {
return $data;
}
if ($userId) {
$profileRepository = app(ProfileRepository::class);
$profile = $profileRepository->findProfileByUserId($this->config, $userId);
$ownerId = $profile instanceof Profile ? $profile->getCrmProviderId() : null;
}
$closedStages = $this->getClosedDealStages();
$payload = $this->payloadBuilder->generateOpportunitiesSearchPayload(
$this->config,
$crmAccountId,
$closedStages,
);
$results = $this->client->getPaginatedData($payload, 'deals');
foreach ($results['results'] as $object) {
$properties = $object['properties'];
$amount = null;
if (empty($properties['amount']) === false) {
$currency = $properties['deal_currency_code'] ?? $this->config->default_currency;
// Values can contain commas and any junk so strip them.
$value = (float) preg_replace('/[^\d.]/', '', $properties['amount']);
$amount = formatCurrency($value, $currency);
}
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
if ($businessProcess === null) {
// Import it.
$stage = $this->importStages([Stage::TYPE_OPPORTUNITY], $properties['dealstage']);
$businessProcess = $this->config
->businessProcesses()
->where('crm_provider_id', $properties['pipeline'])
->first();
} else {
$stage = $businessProcess
->stages()
->where('crm_provider_id', $properties['dealstage'])
->where('type', Stage::TYPE_OPPORTUNITY)
->first();
if ($stage === null) {
// Import it.
$stage = $this->importStages(null, $properties['dealstage']);
}
}
$recordType = null;
if ($businessProcess) {
$recordType = $businessProcess->recordTypes()->first();
}
$isWon = in_array($properties['dealstage'], $closedStages['won']);
$isLost = in_array($properties['dealstage'], $closedStages['lost']);
$record = [
'crmId' => $object['id'],
'name' => $properties['dealname'] ?? 'Unknown Deal',
'value' => $amount,
'won' => $isWon,
'closed' => $isWon || $isLost,
'stage' => [
'id' => $stage?->getUuid() ?? '',
'name' => $stage?->getName() ?? '',
],
];
if ($recordType) {
$record += [
'recordType' => [
'id' => $recordType->id_string,
'name' => $recordType->name,
],
];
}
if ($ownerId && isset($properties['hubspot_owner_id']) && $properties['hubspot_owner_id'] === $ownerId) {
$ownerData[] = $record;
}
$data[] = $record;
}
if (! empty($ownerData)) {
return $ownerData;
}
return $data;
}
/**
* @inheritdoc
*/
public function getTasks(?string $objectType, string $objectId, ?string $opportunityId): array
{
$data = [];
switch ($objectType) {
case 'contact':
$hsObject = 'contact';
break;
case 'account':
$hsObject = 'company';
break;
default:
// This is a hack to prioritise and override a contact/company with a deal.
if ($opportunityId) {
$hsObject = 'deal';
$objectId = $opportunityId;
} else {
throw new InvalidArgumentException('Object type not supported.');
}
}
$engagementTypes = ['meetings', 'tasks'];
foreach ($engagementTypes as $engagementType) {
$payload = $this->payloadBuilder->getLinkToTaskPayload($hsObject, $objectId, $engagementType);
$this->logger->info('[HubSpot] CRM Search requested', [
'request' => $payload,
]);
$engagements = $this->client->getPaginatedData($payload, $engagementType);
foreach ($engagements['results'] as $engagement) {
if ($engagementType == 'meetings') {
$title = $engagement['properties']['hs_meeting_title'] ?? 'Scheduled meeting';
} elseif ($engagementType == 'tasks') {
$title = $engagement['properties']['hs_task_subject'];
} else {
$title = 'Scheduled meeting';
}
$data[] = [
'crmId' => $engagement['id'],
'subject' => $title,
'due' => $engagement['properties']['hs_timestamp'],
'type' => $engagement['properties']['hs_activity_type'] ?? null,
];
}
}
usort($data, function ($item1, $item2) {
return $item2['due'] <=> $item1['due'];
});
return $data;
}
/**
* Try to find CRM Objects using email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchExactlyByEmail(string $email, ?int $userId = null): ?array
{
$contactProperties = [
'email',
'firstname',
'lastname',
'country',
'phone',
'mobilephone',
'jobtitle',
'hubspot_owner_id',
'associatedcompanyid',
'photo',
];
$contact = null;
$account = null;
try {
$hsContact = $this->getClient()->getContactByEmail($email, $contactProperties);
if ($hsContact) {
$contact = $this->importContact($hsContact);
$account = $contact->account;
}
$data = $this->convertCrmData($contact, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
} catch (BadRequest $e) {
$this->logger->warning('[HubSpot] Search failed', [
'team_id' => $this->team->getId(),
'search_identifier' => $email,
'reason' => $e->getMessage(),
]);
}
return null;
}
public function getDomain(string $email): ?string
{
return $this->getDomainFromEmail($email);
}
/**
* Try to find CRM objects using domain name of the email address
*
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByDomain(string $domain, ?int $userId = null): ?array
{
$companyName = $domain;
// Try to find a company matching their email domain.
$companyProperties = [
'country',
'phone',
'name',
'hs_avatar_filemanager_key',
'industry',
'hubspot_owner_id',
'domain',
];
try {
$hsAccounts = $this->client
->getInstance()
->companies()
->searchByDomain($companyName, $companyProperties);
} catch (Throwable $e) {
$this->logger->info('[HubSpot] Search failed', [
'error' => $e->getMessage(),
'domain' => $domain,
]);
return null;
}
$account = null;
// If there are multiple accounts, don't guess, we'll ask later.
if (\count($hsAccounts->data->results) === 1) {
// Persist this remote object.
$account = $this->syncAccount($hsAccounts->data->results[0]->companyId);
}
$data = $this->convertCrmData(null, $account, $userId);
return ! empty(array_filter($data)) ? $data : null;
}
/**
* @return array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
protected function convertCrmData(?Contact $contact, ?Account $account, ?int $userId = null): array
{
$countryCode = null;
if ($contact && $contact->country_code) {
$countryCode = $contact->country_code;
} elseif ($account && $account->country_code) {
$countryCode = $account->country_code;
}
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact ? $contact->crm_provider_id : null,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
// If there are multiple opportunities, don't guess, we'll ask later.
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
protected function getCacheKey(string $object, ?int $userId = null): ?string
{
$key = $this->team->getId() . $object;
$keySuffix = $this->getOwnerKeySuffix($userId);
return $key . $keySuffix;
}
private function getOwnerKeySuffix(?int $userId = null): string
{
return $userId === null ? '' : (string) $userId;
}
/**
* @return null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
*}
*/
public function matchByPhone(string $phone, ?string $rawPhoneNumber = null, ?int $userId = null): ?array
{
if (str_contains($phone, '**')) {
return null;
}
// trim all whitespaces if present so the lookup doesn't fail
$phone = str_replace(' ', '', $phone);
// Check if the user is internal.
if ($this->isPhoneNumberOfTeamMember($phone)) {
return null;
}
$response = $this->searchForPhoneNumber($phone);
if (empty($response)) {
return null;
}
// This would ideally importContact instead but the response type differs.
$contact = $this->findAndSyncContact($response['results'][0]['id']);
if (! $contact instanceof Contact) {
return null;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account?->crm_provider_id,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
try {
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
} catch (Exception $e) {
$this->logger->debug('[HubSpot] Opportunity failed to sync.', [
'reason' => $e->getMessage(),
]);
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
}
private function isPhoneNumberOfTeamMember(string $phone): bool
{
$teamRepository = app(TeamRepository::class);
$user = $teamRepository->findTeamMemberByPhone($this->team, $phone);
if ($user instanceof User) {
return true;
}
return false;
}
private function findAndSyncContact(string $crmId): ?Contact
{
try {
return $this->syncContact($crmId);
} catch (Exception $exception) {
$this->logger->info('[HubSpot] Phone match failed', [
'reason' => $exception->getMessage(),
]);
return null;
}
}
private function hasResults(array $response): bool
{
return isset($response['total']) && is_numeric($response['total']) && $response['total'] > 0;
}
private function searchForPhoneNumber(string $phone): array
{
// Normalizes the provided phone number for the API search.
$normalizedPhone = $this->normalizePhoneNumber($phone);
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone);
$this->logger->info('[HubSpot] Phone match search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($normalizedPhone, $payload);
if (! $this->hasResults($response)) {
$nationalPhone = preg_replace('/\D/', '', phone_national(null, $phone));
$payload = $this->payloadBuilder->generatePhoneSearchPayload($nationalPhone);
$this->logger->info('[HubSpot] Phone match national number search triggered', [
'phone' => $phone,
'nationalPhone' => $nationalPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
if (! $this->hasResults($response)) {
$payload = $this->payloadBuilder->generatePhoneSearchPayload($normalizedPhone, true);
$this->logger->info('[HubSpot] Phone match alternative search triggered', [
'phone' => $phone,
'normalizedPhone' => $normalizedPhone,
'payload' => $payload,
]);
$response = $this->handlePhoneSearchRequest($phone, $payload);
}
return $this->hasResults($response) ? $response : [];
}
private function handlePhoneSearchRequest(string $phone, array $payload): array
{
$endpoint = '[URL_WITH_CREDENTIALS] null|array{
* Lead|null,
* Account|null,
* Opportunity|null,
* Contact|null,
* Stage|null,
* string|null
* }
*/
public function matchByName(string $name, ?int $userId = null): ?array
{
// Don't waste time searching for single character strings.
if (\strlen($name) <= 1) {
return null;
}
$cacheKey = $this->getCacheKey($name, $userId);
$result = Cache::remember($cacheKey, 60, function () use ($name, $userId) {
$payload = $this->payloadBuilder->generateSearchContactsByNamePayload(
$name,
$this->getContactFields()
);
$hsContacts = $this->client->getPaginatedData($payload, 'contact');
if (empty($hsContacts['results'])) {
return false;
}
$contact = $this->importContact($hsContacts['results'][0]);
if ($contact === null) {
return false;
}
$account = $contact->account;
$countryCode = $contact->country_code ?? $account->country_code ?? null;
try {
$hsOpportunities = $this->findOpportunities(
$account ? $account->crm_provider_id : null,
$contact->crm_provider_id,
$userId
);
} catch (Exception $e) {
$hsOpportunities = [];
}
$opportunity = null;
$stage = null;
if (! empty($hsOpportunities)) {
// Persist this remote object.
$opportunity = $this->syncOpportunity($hsOpportunities[0]['crmId']);
$stage = $opportunity?->getStage();
}
return [
null,
$account,
$opportunity,
$contact,
$stage,
$countryCode,
];
});
return is_array($result) ? $result : null;
}
private function convertActivityAssociations(Activity $activity): array
{
return [
'contactIds' => $this->getParticipantsIds($activity),
'companyIds' => $activity->hasAccount() ? [$activity->account->crm_provider_id] : [],
'dealIds' => $activity->hasOpportunity() ? [$activity->opportunity->crm_provider_id] : [],
'ownerIds' => [],
];
}
private function getParticipantsIds(Activity $activity): array
{
$attendees = [];
$participantRepository = app(ParticipantRepository::class);
$participants = $participantRepository->getParticipantsWhoEnteredMeeting($activity);
foreach ($participants as $participant) {
if ($participant->user_id || $participant->isCoach()) {
continue;
}
$contact = $participant->contact()->first();
if ($contact && $contact->crm_provider_id) {
$attendees[] = $contact->crm_provider_id;
} else {
if (! empty($participant->name)) {
$attendeeData = $this->fetchMissingAttendeeInfo($participant);
}
if (! empty($attendeeData['id'])) {
$attendees[] = $attendeeData['id'];
}
}
}
if ($activity->hasContact()) {
$attendees[] = $activity->contact->crm_provider_id;
}
return array_unique($attendees);
}
private function fetchMissingAttendeeInfo(Participant $participant): array
{
// Check if we need to look inside an account context.
$activity = $participant->getActivity();
$companyId = $activity->hasAccount() ? $activity->getAccount()->crm_provider_id : null;
// First check the local data.
/** @var Contact[] $contacts */
$contacts = $this->team->contacts()
->with('account')
->where('name', $participant->name)
->whereNotNull('email')
->get();
foreach ($contacts as $contact) {
// If we have a company in scope, check the contact is associated to it.
if (
$companyId !== null
&& ($contact->account_id === null || $companyId !== $contact->account->crm_provider_id)
) {
continue;
}
return [
'id' => $contact->crm_provider_id,
'email' => $contact->email,
];
}
$payload = $this->generateNameSearchPayload($participant->name, 0, 20);
try {
$response = $this->client->getNewInstance()->crm()->contacts()->searchApi()->doSearch($payload);
// TODO add some logic to choose the most suitable contact if multiple
foreach ($response['results'] as $object) {
$properties = $object['properties'];
if (empty($object['properties']) === false) {
// Check the company matches the contact.
// Todo: Move this check inside the API search.
if ($companyId !== null && $companyId !== $properties['associatedcompanyid']) {
continue;
}
return [
'id' => $object['id'],
'email' => $properties['email'],
];
}
}
} catch (Exception $e) {
$this->logger->warning('[' . $this->getDisplayName() . '] Search failed', [
'teamId' => $this->team->id_string,
'request' => $payload,
'reason' => $e->getMessage(),
]);
}
return [];
}
/**
* Store transcripts as note engagement.
*
* @throws Exception
*/
public function createTranscriptNotes(Activity $activity): void
{
// For HS no need to check if Crm profile - Log Notes field is enabled
// We only check if store_transcript toggle is enabled on crm profile.
$engagement = [
'active' => true,
'ownerId' => $this->profile->crm_provider_id,
'timestamp' => $activity->created_at->tz($activity->user->timezone)->getTimestamp() * 1000,
'type' => 'NOTE',
];
// Generate activity tr...
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rapstomCoocWindowFV faVsco.|s ~#12121 on JY-20963- rapstomCoocWindowFV faVsco.|s ~#12121 on JY-20963-fx-lproidetaccoun.syncstratcoUmacurayscrict.onaccions-conac.syncstra.coma Fieldsv h Journac) Hubsoo Client PredentHubsootdealWephookC) Hubsooroumalaoe© HubsnotloumalPolnalO Huosod" weonddcto© Journa ApiResuit.phpHoure RatchsnetmtCHoura FwenttransolMetadataOpportunitySyncStrategPaginationD ProspectSearchStrategyTm RadisD ServiceTraits©OpportunitySyncTrait.pSyncCrmEntities Trait g©SyncFieldsTrait.pho©WriteCrmTrait.phoSMlie> Webhook© BatchSvncCollector.ohc©) BatchSvncRedisService.ol© Client.ohdc) eosed bealstadesservice© DealFieldsService.ohoC) DecorateActimiy.chd© FieldDefinitions.choc) Fleldtvoeconverter onoHubspotelientinterface.phC) HubsoorToken Manager.ofc) Pavload Bullder choC) Remoteermoc ectVan oull# ResnonseNormalize ohoCCamce ood@ SwcfieldAction obolcsuncralteehiinns© WebhookSyncBatchProcemlataaratiooto.mlletnoareIM MotadotsM Miaratian>@ Pipedrivey MGaladtore.SIMsode55555>@ OpportunitvMatchenwcom mit to orainAYowarketneimootte,twttwew outteonaettodaw RayServiceTestTO0У L7Inu co moy toilsio+0.© RecordSelector.phgOpportunitySyncTrait.php© CrmEntityRepository.phgcabecistrang,value?:string* > Soptions* Athnows CrmException* Bnetumn FieldData(]ouoet tuncelontoor tckorswaluesarnay Sontzions = (15d => *** Binhenitdodpublic function inportStages(?array Stypes = null, Pstoing SafssineStagckane = null)e SSthadlSmissinaStaae & nuatetryfUse the HubSpot API client instead of the SDK crmPipelines nethodSendpoint = self::getDealsPipeLinesEndpointO:SpipelinesResponse = Sthis-›client-›getinstance->getClient(->reguest( method: "GET", Sendpoint)z1eSpipelines = SpipelinesResponse-›data-›results:catch (RequestException BadRequest Sexceptionchrow sexcepczonforeach (Spipelines as Spipeline) 4Sstages = 0// We create a business process to contain the pipeline, and store all stages against it.$p = ResponseNornalize::normalizePipeline(Spipeline):// Cocate/uodate business procese fon this pfoeline$businessProcess = $this->config->businessProcesses()->update0rCreate(["conu orowiden "d" => Sof'id'1lsene ter= BusinessProcess:-TYPE OpPoRTUNITywiath: 150),3 Sol'actaive"=custom.loglaravel.lodA SF jiminny@localhostA console (PRODasaasforce/Service.onl169%16921693169417001781=1782178€178%17861785=1700=1721713=1713=174171917171718)E17191726172a=17a=1723=1ml- 172A console (EU) X uin users (EU# console [STAGINGTc AutowpiiwarouodvOojiminny031 49 A28 У 3 У 108 ^SELECT DISTINCT u.id, u.enail, u.name. u.softohonc number. COUNT(a,id) as sns countFROM users uINNER JOIN actávities a 1<->1.n: ON u.id = a.useridWHERE a,type LIKE "snsxAND a,created at > DATE SUB(NOWO). INTERVAL 30 DAY)GROUP BY v.id, u.enail, u.nane, u.softphone_numberoRoER dysnscount Esemereerisisuetmd renan Uiname Irnearsor "enane as teart name+.twilo sns sid. t.tuilio messagina sidFRil wsens. miINNER JOIN teams t 1..n<->1: ON u.tean_id = t.idWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_nessaging_sid IS NOT NULL)AND U.status = 1ORDER BY t.name, u.enail;SELECT * FROM teams WHERE nane LIKE '%Tourlane%'; # 187, 289, 8150, salesforce-adnin@tSFLECTCONCAT(u.id, CASE WHEN u.1d = t.ouner id THEN " (ouner)' ELSE ** END) AS useridv.emailsa.*t.ownerid FROM social, accounts saJOIN users u on u.id =sa.sociable.ioJOIN teams t 1..n<->1: on tid = u.tean_ioWHERE u.team_id = 187 and sa.provider = 'salesforce':IIIlselect * from activities where id = 31264367:select * fromcontactswhere id = 6331639:select * from accounts where id = 4156632;select * from opportunities where id = 4843610:# update 'activities' set 'account_id' = 4156632,contact1d 8 6351639 opportunty# 'stageid' = 13273.actuites uodared. ar 8 7826-15-2 87:16417 where 1d 8372aselect * from text relavs where created at > *2826-85-91*=callect * mm acru tes onden hy sa daseeselect * fron uisens shene nane 13ke IXSubrakt,toane nhene 40 = 555:colact * foom ctaane nhons toas d = 555.Cascadeles OrcnnworeeoeionhHuosoo oooorunThe real root cause is something more subtle. Let me look at what getOpportunityClosedStages actually queriespublic tunciion getopporzuntcycloscostages(contiquration Scont iquracion): collectzoc-sshere( "type', Stage: :TYPE_OPPORTUNITY)-swhereIn('probability', [0.00, 100.00) )Both "closedlost" (probabiity 100, stage 20616) AND "closedwon" (probability 100, stage 20613) are returned. Both go into won(). Neither goes into lototchustnostowincrorowderncloscdlosnas oco.goliyoCA KMAA ChAITNA DRWEN RAE ChAiAN CWYet is_von = 8, is_closed = 1. This means something eise set these values after the sync. Let me check if there's any other code path that can update ENone of those touch is.von directly. Now let me check if upsertOpportunity in the repository does something unexpectediprobabilityFound it. Let me lock at ftecortiStaoes in Service,oho fullyNow look at Bacnone lornlize- tnomnKiarhesCtaoeorobabflit (4loatl (eawtafBratadata"1f9nrobabs1kto:1 22 1paatsaten enartc saae ouanurtae ne miommils winh ttnenatevaittThe flow is1. Someone manuallly changed stage 20616's probabillity in the Jiminny DB to 100.00 on 2826-85-84. The stage crn provider 1d: "closedlost" isHibSoots standard "Closed lost" stade which natively has orohabiity e in HibSoot2. importStages() runs (during any pipeline/stage sync). It callsSstage = Sthis=>contig->stages()=swithtrashed(=>update0rcreateOl'cra provider 1d' o Ssi'1d').nrohahtlitwm&elinmhahtlituiln 109lcatorobabfKtyil comes trom Basoonselorenlpe::romy Ureben lStaoeAt anthientua"eooh$ AdhotsWoderd Tesms388-07 UTE-яainen...
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-6779438379025449592
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visual_change
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ocr
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rapstomCoocWindowFV faVsco.|s ~#12121 on JY-20963- rapstomCoocWindowFV faVsco.|s ~#12121 on JY-20963-fx-lproidetaccoun.syncstratcoUmacurayscrict.onaccions-conac.syncstra.coma Fieldsv h Journac) Hubsoo Client PredentHubsootdealWephookC) Hubsooroumalaoe© HubsnotloumalPolnalO Huosod" weonddcto© Journa ApiResuit.phpHoure RatchsnetmtCHoura FwenttransolMetadataOpportunitySyncStrategPaginationD ProspectSearchStrategyTm RadisD ServiceTraits©OpportunitySyncTrait.pSyncCrmEntities Trait g©SyncFieldsTrait.pho©WriteCrmTrait.phoSMlie> Webhook© BatchSvncCollector.ohc©) BatchSvncRedisService.ol© Client.ohdc) eosed bealstadesservice© DealFieldsService.ohoC) DecorateActimiy.chd© FieldDefinitions.choc) Fleldtvoeconverter onoHubspotelientinterface.phC) HubsoorToken Manager.ofc) Pavload Bullder choC) Remoteermoc ectVan oull# ResnonseNormalize ohoCCamce ood@ SwcfieldAction obolcsuncralteehiinns© WebhookSyncBatchProcemlataaratiooto.mlletnoareIM MotadotsM Miaratian>@ Pipedrivey MGaladtore.SIMsode55555>@ OpportunitvMatchenwcom mit to orainAYowarketneimootte,twttwew outteonaettodaw RayServiceTestTO0У L7Inu co moy toilsio+0.© RecordSelector.phgOpportunitySyncTrait.php© CrmEntityRepository.phgcabecistrang,value?:string* > Soptions* Athnows CrmException* Bnetumn FieldData(]ouoet tuncelontoor tckorswaluesarnay Sontzions = (15d => *** Binhenitdodpublic function inportStages(?array Stypes = null, Pstoing SafssineStagckane = null)e SSthadlSmissinaStaae & nuatetryfUse the HubSpot API client instead of the SDK crmPipelines nethodSendpoint = self::getDealsPipeLinesEndpointO:SpipelinesResponse = Sthis-›client-›getinstance->getClient(->reguest( method: "GET", Sendpoint)z1eSpipelines = SpipelinesResponse-›data-›results:catch (RequestException BadRequest Sexceptionchrow sexcepczonforeach (Spipelines as Spipeline) 4Sstages = 0// We create a business process to contain the pipeline, and store all stages against it.$p = ResponseNornalize::normalizePipeline(Spipeline):// Cocate/uodate business procese fon this pfoeline$businessProcess = $this->config->businessProcesses()->update0rCreate(["conu orowiden "d" => Sof'id'1lsene ter= BusinessProcess:-TYPE OpPoRTUNITywiath: 150),3 Sol'actaive"=custom.loglaravel.lodA SF jiminny@localhostA console (PRODasaasforce/Service.onl169%16921693169417001781=1782178€178%17861785=1700=1721713=1713=174171917171718)E17191726172a=17a=1723=1ml- 172A console (EU) X uin users (EU# console [STAGINGTc AutowpiiwarouodvOojiminny031 49 A28 У 3 У 108 ^SELECT DISTINCT u.id, u.enail, u.name. u.softohonc number. COUNT(a,id) as sns countFROM users uINNER JOIN actávities a 1<->1.n: ON u.id = a.useridWHERE a,type LIKE "snsxAND a,created at > DATE SUB(NOWO). INTERVAL 30 DAY)GROUP BY v.id, u.enail, u.nane, u.softphone_numberoRoER dysnscount Esemereerisisuetmd renan Uiname Irnearsor "enane as teart name+.twilo sns sid. t.tuilio messagina sidFRil wsens. miINNER JOIN teams t 1..n<->1: ON u.tean_id = t.idWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_nessaging_sid IS NOT NULL)AND U.status = 1ORDER BY t.name, u.enail;SELECT * FROM teams WHERE nane LIKE '%Tourlane%'; # 187, 289, 8150, salesforce-adnin@tSFLECTCONCAT(u.id, CASE WHEN u.1d = t.ouner id THEN " (ouner)' ELSE ** END) AS useridv.emailsa.*t.ownerid FROM social, accounts saJOIN users u on u.id =sa.sociable.ioJOIN teams t 1..n<->1: on tid = u.tean_ioWHERE u.team_id = 187 and sa.provider = 'salesforce':IIIlselect * from activities where id = 31264367:select * fromcontactswhere id = 6331639:select * from accounts where id = 4156632;select * from opportunities where id = 4843610:# update 'activities' set 'account_id' = 4156632,contact1d 8 6351639 opportunty# 'stageid' = 13273.actuites uodared. ar 8 7826-15-2 87:16417 where 1d 8372aselect * from text relavs where created at > *2826-85-91*=callect * mm acru tes onden hy sa daseeselect * fron uisens shene nane 13ke IXSubrakt,toane nhene 40 = 555:colact * foom ctaane nhons toas d = 555.Cascadeles OrcnnworeeoeionhHuosoo oooorunThe real root cause is something more subtle. Let me look at what getOpportunityClosedStages actually queriespublic tunciion getopporzuntcycloscostages(contiquration Scont iquracion): collectzoc-sshere( "type', Stage: :TYPE_OPPORTUNITY)-swhereIn('probability', [0.00, 100.00) )Both "closedlost" (probabiity 100, stage 20616) AND "closedwon" (probability 100, stage 20613) are returned. Both go into won(). Neither goes into lototchustnostowincrorowderncloscdlosnas oco.goliyoCA KMAA ChAITNA DRWEN RAE ChAiAN CWYet is_von = 8, is_closed = 1. This means something eise set these values after the sync. Let me check if there's any other code path that can update ENone of those touch is.von directly. Now let me check if upsertOpportunity in the repository does something unexpectediprobabilityFound it. Let me lock at ftecortiStaoes in Service,oho fullyNow look at Bacnone lornlize- tnomnKiarhesCtaoeorobabflit (4loatl (eawtafBratadata"1f9nrobabs1kto:1 22 1paatsaten enartc saae ouanurtae ne miommils winh ttnenatevaittThe flow is1. Someone manuallly changed stage 20616's probabillity in the Jiminny DB to 100.00 on 2826-85-84. The stage crn provider 1d: "closedlost" isHibSoots standard "Closed lost" stade which natively has orohabiity e in HibSoot2. importStages() runs (during any pipeline/stage sync). It callsSstage = Sthis=>contig->stages()=swithtrashed(=>update0rcreateOl'cra provider 1d' o Ssi'1d').nrohahtlitwm&elinmhahtlituiln 109lcatorobabfKtyil comes trom Basoonselorenlpe::romy Ureben lStaoeAt anthientua"eooh$ AdhotsWoderd Tesms388-07 UTE-яainen...
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87124
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2980
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10
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2026-05-28T15:23:53.954907+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-28/1779 /Users/lukas/.screenpipe/data/data/2026-05-28/1779981833954_m1.jpg...
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PhpStorm
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faVsco.js – Hubspot/Service.php
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1
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monitor_1
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SlackFileEditViewGoHistoryWindowActivity MonitorAl SlackFileEditViewGoHistoryWindowActivity MonitorAll ProcessesProcess Name% CPUkernel_taskPhpStormreplaydcef_server Helper (Renderer)WindowServerlanguage_server_macos_armscreenpipeFirefoxCP Isolated Web Contentcef_server Helper (GPU)FirefoxcoreaudiodFirefoxCP Isolated Web Contentcef_serverActivity MonitorbluetoothdFirefoxCP Isolated Web ContentlaunchservicesdFirefoxCP Isolated Web ContentClaudeWispr FlowFirefoxCP Isolated Web ContentSlack Helper (Renderer)FirefoxCP Isolated Web ContentFirefoxWispr Flow Helper (Renderer)SlackiTerm2logd133,2130,352,240,732,211,410,610,17,46,76,25,24,74,14,03,23,22,52,12,01,91,71,71,61,51,51,51,3HelpCPU Time23:57:56,134:10:51,076:36:59,779:33,168:05:12,5111:41,583:48:21,3740:29,288:24,841:49:45,331:01:28,8448,834:18,969:18,2920:51,1716:50,301:04:09,9219:54,7129:32,254:15,9343:35,121:00:13,6210:17,9014:25,025:37,2413:54,831:04:54,2317:06.14System:User:Idle:Threads CPUMemoryEnelIdle Wake-UpsKp HomeDMsActivityFilesLater..•More+43,85%43,01%13,13%CPUED→Jiminny ...#+ More unreads# jbu-team-info# jiminny-bg# platform-team# platform-tickets# product_launches# random# releases# support# thank-yous# the_people_of jimi...Direct messagesEL. Iliyana Netseva€o Vasil Vasilev&. Stefka Stoyanovao Stoyan TomovEo Petko KashinskiGalya Dimitrova: Todor StamatovRo Steliyan Georgievto Ves% MiraP.. Nikolay Yankovdo James GrahamE Lukas Kovalik y...#: AppsJira Cloud(alo)100% C8• Thu 28 May 18:23:53Describe what you are looking forlliyana Netseva6 0• MessagesAdd canvas+myand ivetseva SUeriMiima li prichina tolToday~raveno po tozi nachin iliprosto taka e napraveno nakogaLukas Kovalik 3:05 PMне знам, композитен филтьр е може би трябвада си настроиш нещата и после да направишедна заявка (Asked by например)тука не сьм сигурен, по-скоро е за продуктlliyana Netseva 4:00 PMok, thank youlliyana Netseva 5:45 PMИмам питане и се чудя кьм кого мога да сеобърна?става дума за deal insightsLukas Kovalik 5:54 PMПитай, ако мога ще отговоряlliyana Netseva 5:56 PMимам сделка която е със статус won но е вclosed losttova e ID-to 04a9cfad-2c87-4453-9e72-20aeb78ccf8d na sdelkataLukas Kovalik 6:00 PMUS или EU (edited)lliyana Netseva 6:01 PMeuMessage Iliyana Netseva...
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-450396503108593484
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NULL
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click
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ocr
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SlackFileEditViewGoHistoryWindowActivity MonitorAl SlackFileEditViewGoHistoryWindowActivity MonitorAll ProcessesProcess Name% CPUkernel_taskPhpStormreplaydcef_server Helper (Renderer)WindowServerlanguage_server_macos_armscreenpipeFirefoxCP Isolated Web Contentcef_server Helper (GPU)FirefoxcoreaudiodFirefoxCP Isolated Web Contentcef_serverActivity MonitorbluetoothdFirefoxCP Isolated Web ContentlaunchservicesdFirefoxCP Isolated Web ContentClaudeWispr FlowFirefoxCP Isolated Web ContentSlack Helper (Renderer)FirefoxCP Isolated Web ContentFirefoxWispr Flow Helper (Renderer)SlackiTerm2logd133,2130,352,240,732,211,410,610,17,46,76,25,24,74,14,03,23,22,52,12,01,91,71,71,61,51,51,51,3HelpCPU Time23:57:56,134:10:51,076:36:59,779:33,168:05:12,5111:41,583:48:21,3740:29,288:24,841:49:45,331:01:28,8448,834:18,969:18,2920:51,1716:50,301:04:09,9219:54,7129:32,254:15,9343:35,121:00:13,6210:17,9014:25,025:37,2413:54,831:04:54,2317:06.14System:User:Idle:Threads CPUMemoryEnelIdle Wake-UpsKp HomeDMsActivityFilesLater..•More+43,85%43,01%13,13%CPUED→Jiminny ...#+ More unreads# jbu-team-info# jiminny-bg# platform-team# platform-tickets# product_launches# random# releases# support# thank-yous# the_people_of jimi...Direct messagesEL. Iliyana Netseva€o Vasil Vasilev&. Stefka Stoyanovao Stoyan TomovEo Petko KashinskiGalya Dimitrova: Todor StamatovRo Steliyan Georgievto Ves% MiraP.. Nikolay Yankovdo James GrahamE Lukas Kovalik y...#: AppsJira Cloud(alo)100% C8• Thu 28 May 18:23:53Describe what you are looking forlliyana Netseva6 0• MessagesAdd canvas+myand ivetseva SUeriMiima li prichina tolToday~raveno po tozi nachin iliprosto taka e napraveno nakogaLukas Kovalik 3:05 PMне знам, композитен филтьр е може би трябвада си настроиш нещата и после да направишедна заявка (Asked by например)тука не сьм сигурен, по-скоро е за продуктlliyana Netseva 4:00 PMok, thank youlliyana Netseva 5:45 PMИмам питане и се чудя кьм кого мога да сеобърна?става дума за deal insightsLukas Kovalik 5:54 PMПитай, ако мога ще отговоряlliyana Netseva 5:56 PMимам сделка която е със статус won но е вclosed losttova e ID-to 04a9cfad-2c87-4453-9e72-20aeb78ccf8d na sdelkataLukas Kovalik 6:00 PMUS или EU (edited)lliyana Netseva 6:01 PMeuMessage Iliyana Netseva...
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87123
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2981
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6
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2026-05-28T15:23:52.141932+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-28/1779 /Users/lukas/.screenpipe/data/data/2026-05-28/1779981832141_m2.jpg...
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PhpStorm
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faVsco.js – OpportunitySyncTrait.php
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1
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monitor_2
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rapstomCoocFV faVsco.s ~e t2t2t at-nhosa.foaeaccou rapstomCoocFV faVsco.s ~e t2t2t at-nhosa.foaeaccoun.syncstratcoUmacurayscrict.onaccions-conac.syncstra.coma Fieldsv Journac) Hubsoo Client Predent13.02.26 Kovalik20Rt25 KovslkHubsootdealweohook20.11.25 KovalrC) Hubsooroumalaoe© HubspotJourna Polng:20.11.25 KovalikO Huosod" weonddcto© Journa ApiResuit.php20.11.25 KovalikCHoura FwenttransoLUnlcS KOValMetadataOpportunitySyncStrategyLUAlicS KOVaPaginationD ProspectSearchStrateg)M RedisLUlitS KoVaLUAlits KovaZUalies KovaD ServiceTraitsZUalis KovalUppontuniv sucllors zuml.eo Kova© SyncCrmEntitiesTrait.p13.02.26 Kovalt©SyncFieldsTrait.pho©WriteCrmTrait.pho18.11.25 Koval> WebhookRRIWeKOWoonlensunceocoronObalensVnckisewo© Client.ohdc) eosed bealstadesservice23.02228 Kovslr© DealFieldsService.oho76.02228 Kovslrc) DecorateActiviy chac) Field Detinitions. cho76.02226 Konhlr26.02-26 KovaRc) Fleldtvoeconverter ono76.02226 KomniHuosootclientintertace.ohC) HubsoorToken Manager.ofc) Pavload Bullder cho26.02.26 KovaliC) Remoteermoc ectilan oull 26.02.26 Kowaiik# ResnonseNormalize oho2A02 2R KouSNc Canca noo2A02 2A Koustin© SyncFieidAction.php2A02 28 Kouptlcsuncralteehiinns© WebhookSyncBatchProce 23.02.26 Kovalikmlataaratiooto.MRUTOE KAuptymlletnoare18.11.25 KovalikM MotadanM Miaratian18.11.25 Kowaek18.11.25 Kovalik18.11.25 Kovalik>@ PipedriveM Salodtore.23.02.20 KOValKIm sioldeZ0OA2R NIRAIA> @a OpportunityMatcherwcommit to orainAYowtarketireie22822$23%234236243251258264265276tttwiew.outeonaettodawlRay=custom.loglaravel.lodA SF jiminny@localhostHSJocal jiminny@blocalhost© RecordSelector.phg© Activity.phdA console (PROD]© CrmEntityRepository.phgtrait innortuns tySynctiratA75 V2222 A v 1691private function getClosedDealStages: arraysstanes=sthis-scnnanttyeoos.cony-soeciooorcunvulosedstagessthisescontom694Sdata = L"Lost" => [1'won' => !.-1694E1695₴1698foreach (Sstages as Sstage) 1if (Sstage→>probability == 0.00) 1Sdatal "Lost' = Sstage->crnproviderid;if (Sstage->probability == 100.00) ^Sdata['won']( = Sstage->crm provider id;oascadeCommand 31=1785=17861287suhisos12801711* Inoort deals sinto the database with ore-fetched assoctatsions)* APT calls here (cetAssociatzionsData. detBxistsing@oportunftubealds) are NoTE176* caught - if they thron, the exception propagates to ImportOpportunityßatch: :handle) 1717* where Lanavel retries the mole sos with beckots. Atter au megries exhoustech* failed() requeues all IDs to Redis.E17181720* The per-deal Zoop catches exceptions individually. A deal can end up in three states. 172)*- succose:imoortedlluodeteo succhsstuu* • failed ids: exception thrown (DB constraint violation, corrupt data, etc..These are permanent issues - retrying won't fix them.* • skipped (null): nissing dependencies (no account, unknown pipeline/stage).hee arrontahe the ton mannt ho innontod unt thaco oyet—172.17242 usagesprivate function inportipportunityBatch(array Sdeals): arraySsynced0pportunitles ='success' a> 0]'failed ids' => 0soealros = array colunn soeals,ShotAhStonte eierotneldas tiost truecolumn_key: "id');slomenteC) Salesforce/Service.phgA console (EU) X uin users (EU# console [STAGINGTc AutowpiawarouodvOojiminny031 A9 A28 У 3 У 108 ^SELECT DISTINCT u.id, u.enail, u.name. u.softohonc number. COUNT(a,id) as sns countFROM users uINNER JOIN actávities a 1<->1.n: ON u.id = a.useridWHERE a,type LIKE "snsxAND a,created at > DATE SUB(NOWO). INTERVAL 30 DAY)GROUP BY u.id, u.enail, u.nane, u.softphone_numberORDER BY sns count nEscSFLECT DISTINCT u.id. urenail, u.nane. matean id. tunane as tean naneFROM usens.nINNER JOIN teams t 1..n<->1: ON u.tean_id = t.idWHERFtwibo ene sid is Mor Mulluine ttuoibo neccaosnd cid is MonMullllaAND U.status = 1OROFR RY tnamp, MrenasneSELECT * FROM teams WHERE nane LIKE '%Tourlane%": # 187, 289, 8150, salesforce-adnin@tSFLECTCONCAT(u.id, CASE WHEN u.1d = t.ouner id THEN " (ouner)' ELSE ** END) AS useridt.ownerid FROM social, accounts saJOTM HeAee mAATdAEBAARANSAJOTN toans + 1.n<->1: on tuid = u.tean_idWHERE u.team_id = 187 and sa.provider = 'salesforce':110I1select * from activities where id= 31264367.select * fromcontacts where id= 6331639:select * from accounts where id= 4156632:select * from opportunities where id = 4843610:# update 'activities' set 'accountid' = 4156632contact1d 8 6351639 opportunty# 'stageid' = 13273.actvites, uodared ar 8 1826-8522 87:1631 where 10 83524select * from text relavs where created at > *2826-85-91*=select + fron activities onden hu ia desc!select * fron uisens shene nane 13ke IXSubrakt,annontunse whees wudthwatnhornoc.telt-oarb.2haahy8ecs.ormtoane shene $d = 565.whans toas fd= 555.TO0У L7Thu 28 May 18:23:51ServiceTestCascadeles OrcnnworeeoeionhHtosooeddorun+0.Tihe resl toot cauga is somethino more suotle, Let me look at what det Opoortun tycloseds taces sctualy quenespubtictunct.ion [EMAIL] aurat ion Scont tourat ion: Collecttonreturn Sconfiguration-sstages-where("type', Stage::TYPE_OPPORTUNITY)hereinl probsbility0.00, 100.00Both "closedlost" (probability 100, staoc 20616) AND "closedwon" (probability 100, stagc 20613) are returned. Both go into won (1. Neither goos into 1cetinacnues nodachsem nriiher da eolocadlocte hhe ncokbiitydYet is von = 0, is closed = 1. This means something else set these values after the sync. Let me check it there's any other code path that can update 1uoavaidlosedNone of those touch is_von directly. Now let me check if upsertOpportunity in the repository does something unexpected:Now let me look at the ingortStages method in Service.php - specifically how stages are imported/synced and whether that could overwrite stageSearched importStages\|normalizeDealStage\|probability and performed 1 other queryFound it. Let me look at inportStages in Service.php fully:Nan lAAlent Rasmnc loron Kinestnon Tircoca Stageprobability" ao Tloat Sdatal"netadata"probabioty7thiss the root caupeHonle the tit halanattanRoot Cause: importStages overwrites DB probability with HubSpot's valueTthe flowi1.Someone manunily chanocd staoc 206161 probabiity in the Jiminny D8 to 188,88 on. 2226-35-34-1the cioe emoroider tdp "Closcalost"sHubSpot's standard "Closed Lost" stage which natively has probability e in HubSpol2.imortStaaeslo nune (cunina any p'oclinelctnae sync). it callsCondes nhnitAkAsdSstage = Sthis->config-sstages()-swithTrashed()->update0rCreate(lCrorowderDohDssorobabi ty*pfntnmtohilautcomastrom Basoonseloren ixeitroms Tizedes lStadeAt anthientua• OXtModerletee Keklen chareluhire%autens...
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7585967275447038877
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rapstomCoocFV faVsco.s ~e t2t2t at-nhosa.foaeaccou rapstomCoocFV faVsco.s ~e t2t2t at-nhosa.foaeaccoun.syncstratcoUmacurayscrict.onaccions-conac.syncstra.coma Fieldsv Journac) Hubsoo Client Predent13.02.26 Kovalik20Rt25 KovslkHubsootdealweohook20.11.25 KovalrC) Hubsooroumalaoe© HubspotJourna Polng:20.11.25 KovalikO Huosod" weonddcto© Journa ApiResuit.php20.11.25 KovalikCHoura FwenttransoLUnlcS KOValMetadataOpportunitySyncStrategyLUAlicS KOVaPaginationD ProspectSearchStrateg)M RedisLUlitS KoVaLUAlits KovaZUalies KovaD ServiceTraitsZUalis KovalUppontuniv sucllors zuml.eo Kova© SyncCrmEntitiesTrait.p13.02.26 Kovalt©SyncFieldsTrait.pho©WriteCrmTrait.pho18.11.25 Koval> WebhookRRIWeKOWoonlensunceocoronObalensVnckisewo© Client.ohdc) eosed bealstadesservice23.02228 Kovslr© DealFieldsService.oho76.02228 Kovslrc) DecorateActiviy chac) Field Detinitions. cho76.02226 Konhlr26.02-26 KovaRc) Fleldtvoeconverter ono76.02226 KomniHuosootclientintertace.ohC) HubsoorToken Manager.ofc) Pavload Bullder cho26.02.26 KovaliC) Remoteermoc ectilan oull 26.02.26 Kowaiik# ResnonseNormalize oho2A02 2R KouSNc Canca noo2A02 2A Koustin© SyncFieidAction.php2A02 28 Kouptlcsuncralteehiinns© WebhookSyncBatchProce 23.02.26 Kovalikmlataaratiooto.MRUTOE KAuptymlletnoare18.11.25 KovalikM MotadanM Miaratian18.11.25 Kowaek18.11.25 Kovalik18.11.25 Kovalik>@ PipedriveM Salodtore.23.02.20 KOValKIm sioldeZ0OA2R NIRAIA> @a OpportunityMatcherwcommit to orainAYowtarketireie22822$23%234236243251258264265276tttwiew.outeonaettodawlRay=custom.loglaravel.lodA SF jiminny@localhostHSJocal jiminny@blocalhost© RecordSelector.phg© Activity.phdA console (PROD]© CrmEntityRepository.phgtrait innortuns tySynctiratA75 V2222 A v 1691private function getClosedDealStages: arraysstanes=sthis-scnnanttyeoos.cony-soeciooorcunvulosedstagessthisescontom694Sdata = L"Lost" => [1'won' => !.-1694E1695₴1698foreach (Sstages as Sstage) 1if (Sstage→>probability == 0.00) 1Sdatal "Lost' = Sstage->crnproviderid;if (Sstage->probability == 100.00) ^Sdata['won']( = Sstage->crm provider id;oascadeCommand 31=1785=17861287suhisos12801711* Inoort deals sinto the database with ore-fetched assoctatsions)* APT calls here (cetAssociatzionsData. detBxistsing@oportunftubealds) are NoTE176* caught - if they thron, the exception propagates to ImportOpportunityßatch: :handle) 1717* where Lanavel retries the mole sos with beckots. Atter au megries exhoustech* failed() requeues all IDs to Redis.E17181720* The per-deal Zoop catches exceptions individually. A deal can end up in three states. 172)*- succose:imoortedlluodeteo succhsstuu* • failed ids: exception thrown (DB constraint violation, corrupt data, etc..These are permanent issues - retrying won't fix them.* • skipped (null): nissing dependencies (no account, unknown pipeline/stage).hee arrontahe the ton mannt ho innontod unt thaco oyet—172.17242 usagesprivate function inportipportunityBatch(array Sdeals): arraySsynced0pportunitles ='success' a> 0]'failed ids' => 0soealros = array colunn soeals,ShotAhStonte eierotneldas tiost truecolumn_key: "id');slomenteC) Salesforce/Service.phgA console (EU) X uin users (EU# console [STAGINGTc AutowpiawarouodvOojiminny031 A9 A28 У 3 У 108 ^SELECT DISTINCT u.id, u.enail, u.name. u.softohonc number. COUNT(a,id) as sns countFROM users uINNER JOIN actávities a 1<->1.n: ON u.id = a.useridWHERE a,type LIKE "snsxAND a,created at > DATE SUB(NOWO). INTERVAL 30 DAY)GROUP BY u.id, u.enail, u.nane, u.softphone_numberORDER BY sns count nEscSFLECT DISTINCT u.id. urenail, u.nane. matean id. tunane as tean naneFROM usens.nINNER JOIN teams t 1..n<->1: ON u.tean_id = t.idWHERFtwibo ene sid is Mor Mulluine ttuoibo neccaosnd cid is MonMullllaAND U.status = 1OROFR RY tnamp, MrenasneSELECT * FROM teams WHERE nane LIKE '%Tourlane%": # 187, 289, 8150, salesforce-adnin@tSFLECTCONCAT(u.id, CASE WHEN u.1d = t.ouner id THEN " (ouner)' ELSE ** END) AS useridt.ownerid FROM social, accounts saJOTM HeAee mAATdAEBAARANSAJOTN toans + 1.n<->1: on tuid = u.tean_idWHERE u.team_id = 187 and sa.provider = 'salesforce':110I1select * from activities where id= 31264367.select * fromcontacts where id= 6331639:select * from accounts where id= 4156632:select * from opportunities where id = 4843610:# update 'activities' set 'accountid' = 4156632contact1d 8 6351639 opportunty# 'stageid' = 13273.actvites, uodared ar 8 1826-8522 87:1631 where 10 83524select * from text relavs where created at > *2826-85-91*=select + fron activities onden hu ia desc!select * fron uisens shene nane 13ke IXSubrakt,annontunse whees wudthwatnhornoc.telt-oarb.2haahy8ecs.ormtoane shene $d = 565.whans toas fd= 555.TO0У L7Thu 28 May 18:23:51ServiceTestCascadeles OrcnnworeeoeionhHtosooeddorun+0.Tihe resl toot cauga is somethino more suotle, Let me look at what det Opoortun tycloseds taces sctualy quenespubtictunct.ion [EMAIL] aurat ion Scont tourat ion: Collecttonreturn Sconfiguration-sstages-where("type', Stage::TYPE_OPPORTUNITY)hereinl probsbility0.00, 100.00Both "closedlost" (probability 100, staoc 20616) AND "closedwon" (probability 100, stagc 20613) are returned. Both go into won (1. Neither goos into 1cetinacnues nodachsem nriiher da eolocadlocte hhe ncokbiitydYet is von = 0, is closed = 1. This means something else set these values after the sync. Let me check it there's any other code path that can update 1uoavaidlosedNone of those touch is_von directly. Now let me check if upsertOpportunity in the repository does something unexpected:Now let me look at the ingortStages method in Service.php - specifically how stages are imported/synced and whether that could overwrite stageSearched importStages\|normalizeDealStage\|probability and performed 1 other queryFound it. Let me look at inportStages in Service.php fully:Nan lAAlent Rasmnc loron Kinestnon Tircoca Stageprobability" ao Tloat Sdatal"netadata"probabioty7thiss the root caupeHonle the tit halanattanRoot Cause: importStages overwrites DB probability with HubSpot's valueTthe flowi1.Someone manunily chanocd staoc 206161 probabiity in the Jiminny D8 to 188,88 on. 2226-35-34-1the cioe emoroider tdp "Closcalost"sHubSpot's standard "Closed Lost" stage which natively has probability e in HubSpol2.imortStaaeslo nune (cunina any p'oclinelctnae sync). it callsCondes nhnitAkAsdSstage = Sthis->config-sstages()-swithTrashed()->update0rCreate(lCrorowderDohDssorobabi ty*pfntnmtohilautcomastrom Basoonseloren ixeitroms Tizedes lStadeAt anthientua• OXtModerletee Keklen chareluhire%autens...
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2980
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9
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2026-05-28T15:23:52.246954+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-28/1779 /Users/lukas/.screenpipe/data/data/2026-05-28/1779981832246_m1.jpg...
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PhpStorm
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faVsco.js – OpportunitySyncTrait.php
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1
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monitor_1
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SlackFileEditViewGoHistoryWindowActivity MonitorAl SlackFileEditViewGoHistoryWindowActivity MonitorAll ProcessesProcess Name% CPUPhpStormkernel_taskreplaydWindowServercef_server Helper (Renderer)FirefoxCP Isolated Web Contentmds_storesFirefoxCP Isolated Web Contentscreenpipelanguage_server_macos_armcef_server Helper (GPU)coreaudiodcef_serverbluetoothdClaudeActivity MonitorFirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentWispr FlowFirefoxCP Isolated Web ContentFirefoxSlack Helper (Renderer)Wispr Flow Helper (Renderer)Karabiner-Core-ServiceBitwardeniTerm2Notion Helper (Renderer)141,7118,848,441,136,410,710,69,99,07,97,86,25,74,24,13,52,52,52,32,01,81,71,61,61,51,51,51,1HelpCPU Time4:10:44,2323:57:49,136:36:57,038:05:10,829:31,0240:28,751:10:24,9943:35,023:48:20,8211:40,988:24,451:01:28,514:18,7220:50,9629:32,149:18,0719:54,5816:50,1348,564:15,826:31,101:49:44,981:00:13,535:37,1620:47,342:29,631:04:54,1525:10,78System:User:Idle:Threads CPUMemoryEnelIdle Wake-UpsKp HomeDMsActivityFilesLater..•More+27,45%33,29%39,27%CPUED→Jiminny ...#+ More unreads# jbu-team-info# jiminny-bg# platform-team# platform-tickets# product_launches# random# releases# support# thank-yous# the_people_of jimi...Direct messagesEL. Iliyana Netseva€o Vasil Vasilev&. Stefka Stoyanovao Stoyan TomovEo Petko KashinskiGalya Dimitrova: Todor StamatovRo Steliyan Georgievto Ves% MiraP.. Nikolay Yankovdo James GrahamE Lukas Kovalik y...::: AppsJira Cloud(alo)100% C8• Thu 28 May 18:23:51Describe what you are looking forlliyana Netseva6 0• MessagesAdd canvas+myand ivetseva SUeriMiima li prichina tolToday~raveno po tozi nachin iliprosto taka e napraveno nakogaLukas Kovalik 3:05 PMне знам, композитен филтьр е може би трябвада си настроиш нещата и после да направишедна заявка (Asked by например)тука не сьм сигурен, по-скоро е за продуктlliyana Netseva 4:00 PMok, thank youlliyana Netseva 5:45 PMИмам питане и се чудя кьм кого мога да сеобърна?става дума за deal insightsLukas Kovalik 5:54 PMПитай, ако мога ще отговоряlliyana Netseva 5:56 PMимам сделка която е със статус won но е вclosed losttova e ID-to 04a9cfad-2c87-4453-9e72-20aeb78ccf8d na sdelkataLukas Kovalik 6:00 PMUS или EU (edited)lliyana Netseva 6:01 PMeuMessage Iliyana Netseva...
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7887552567578328903
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SlackFileEditViewGoHistoryWindowActivity MonitorAl SlackFileEditViewGoHistoryWindowActivity MonitorAll ProcessesProcess Name% CPUPhpStormkernel_taskreplaydWindowServercef_server Helper (Renderer)FirefoxCP Isolated Web Contentmds_storesFirefoxCP Isolated Web Contentscreenpipelanguage_server_macos_armcef_server Helper (GPU)coreaudiodcef_serverbluetoothdClaudeActivity MonitorFirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentWispr FlowFirefoxCP Isolated Web ContentFirefoxSlack Helper (Renderer)Wispr Flow Helper (Renderer)Karabiner-Core-ServiceBitwardeniTerm2Notion Helper (Renderer)141,7118,848,441,136,410,710,69,99,07,97,86,25,74,24,13,52,52,52,32,01,81,71,61,61,51,51,51,1HelpCPU Time4:10:44,2323:57:49,136:36:57,038:05:10,829:31,0240:28,751:10:24,9943:35,023:48:20,8211:40,988:24,451:01:28,514:18,7220:50,9629:32,149:18,0719:54,5816:50,1348,564:15,826:31,101:49:44,981:00:13,535:37,1620:47,342:29,631:04:54,1525:10,78System:User:Idle:Threads CPUMemoryEnelIdle Wake-UpsKp HomeDMsActivityFilesLater..•More+27,45%33,29%39,27%CPUED→Jiminny ...#+ More unreads# jbu-team-info# jiminny-bg# platform-team# platform-tickets# product_launches# random# releases# support# thank-yous# the_people_of jimi...Direct messagesEL. Iliyana Netseva€o Vasil Vasilev&. Stefka Stoyanovao Stoyan TomovEo Petko KashinskiGalya Dimitrova: Todor StamatovRo Steliyan Georgievto Ves% MiraP.. Nikolay Yankovdo James GrahamE Lukas Kovalik y...::: AppsJira Cloud(alo)100% C8• Thu 28 May 18:23:51Describe what you are looking forlliyana Netseva6 0• MessagesAdd canvas+myand ivetseva SUeriMiima li prichina tolToday~raveno po tozi nachin iliprosto taka e napraveno nakogaLukas Kovalik 3:05 PMне знам, композитен филтьр е може би трябвада си настроиш нещата и после да направишедна заявка (Asked by например)тука не сьм сигурен, по-скоро е за продуктlliyana Netseva 4:00 PMok, thank youlliyana Netseva 5:45 PMИмам питане и се чудя кьм кого мога да сеобърна?става дума за deal insightsLukas Kovalik 5:54 PMПитай, ако мога ще отговоряlliyana Netseva 5:56 PMимам сделка която е със статус won но е вclosed losttova e ID-to 04a9cfad-2c87-4453-9e72-20aeb78ccf8d na sdelkataLukas Kovalik 6:00 PMUS или EU (edited)lliyana Netseva 6:01 PMeuMessage Iliyana Netseva...
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87121
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87121
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2980
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8
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2026-05-28T15:23:30.904589+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-28/1779 /Users/lukas/.screenpipe/data/data/2026-05-28/1779981810904_m1.jpg...
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PhpStorm
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faVsco.js – OpportunitySyncTrait.php
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1
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NULL
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monitor_1
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IAlSlackFileEditViewGoHistoryWindowActivity Monito IAlSlackFileEditViewGoHistoryWindowActivity MonitorAll ProcessesProcess Name% CPUkernel_taskPhpStormWindowServerreplaydscreenpipecef_server Helper (Renderer)cef_server Helper (GPU)cef_serverlanguage_server_macos_armFirefoxCP Isolated Web ContentcoreaudiodlaunchservicesdbluetoothdFirefoxActivity MonitorClaudeFirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentWispr FlowiTerm2FirefoxCP Isolated Web ContentSlack Helper (Renderer)FirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentKarabiner-Core-ServiceWispr Flow Helper (Renderer)WindowManagerFirefoxCP Isolated Web Content171,7168,774,362,056,536,324,113,412,410,8HelpCPU Time23:57:13,324:10:12,938:04:58,416:36:45,863:48:12,239:25,068:19,614:15,8711:36,9040:26,271:01:26,921:04:09,1220:50,021:49:44,139:17,0429:31,5947,9016:49,564:15,391:04:53,7525:30,041:00:13,1124:07,2219:54,1020:47,045:36,793:26,0243:34,31System:User:Idle:Threads CPUMemoryEnelIdle Wake-UpsKp HomeDMsActivityFilesLater..•More+52,02%40,03%7,95%CPUED→Jiminny ...#+ More unreads# jbu-team-info# jiminny-bg# platform-team# platform-tickets# product_launches# random# releases# support# thank-yous# the_people_of jimi...Direct messagesEL. Iliyana Netseva€o Vasil Vasilev&. Stefka Stoyanovao Stoyan TomovEo Petko KashinskiGalya Dimitrova: Todor StamatovRo Steliyan Georgievto Ves% MiraP.. Nikolay Yankovdo James GrahamE Lukas Kovalik y...#: AppsJira Cloud(alo)100% C8• Thu 28 May 18:23:30Describe what you are looking forlliyana Netseva6 0• MessagesAdd canvas+myand ivetseva SUeriMiima li prichina tolToday~raveno po tozi nachin iliprosto taka e napraveno nakogaLukas Kovalik 3:05 PMне знам, композитен филтьр е може би трябвада си настроиш нещата и после да направишедна заявка (Asked by например)тука не сьм сигурен, по-скоро е за продуктlliyana Netseva 4:00 PMok, thank youlliyana Netseva 5:45 PMИмам питане и се чудя кьм кого мога да сеобърна?става дума за deal insightsLukas Kovalik 5:54 PMПитай, ако мога ще отговоряlliyana Netseva 5:56 PMимам сделка която е със статус won но е вclosed losttova e ID-to 04a9cfad-2c87-4453-9e72-20aeb78ccf8d na sdelkataLukas Kovalik 6:00 PMUS или EU (edited)lliyana Netseva 6:01 PMeuMessage Iliyana Netseva...
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-4695390682562406449
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NULL
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click
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IAlSlackFileEditViewGoHistoryWindowActivity Monito IAlSlackFileEditViewGoHistoryWindowActivity MonitorAll ProcessesProcess Name% CPUkernel_taskPhpStormWindowServerreplaydscreenpipecef_server Helper (Renderer)cef_server Helper (GPU)cef_serverlanguage_server_macos_armFirefoxCP Isolated Web ContentcoreaudiodlaunchservicesdbluetoothdFirefoxActivity MonitorClaudeFirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentWispr FlowiTerm2FirefoxCP Isolated Web ContentSlack Helper (Renderer)FirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentKarabiner-Core-ServiceWispr Flow Helper (Renderer)WindowManagerFirefoxCP Isolated Web Content171,7168,774,362,056,536,324,113,412,410,8HelpCPU Time23:57:13,324:10:12,938:04:58,416:36:45,863:48:12,239:25,068:19,614:15,8711:36,9040:26,271:01:26,921:04:09,1220:50,021:49:44,139:17,0429:31,5947,9016:49,564:15,391:04:53,7525:30,041:00:13,1124:07,2219:54,1020:47,045:36,793:26,0243:34,31System:User:Idle:Threads CPUMemoryEnelIdle Wake-UpsKp HomeDMsActivityFilesLater..•More+52,02%40,03%7,95%CPUED→Jiminny ...#+ More unreads# jbu-team-info# jiminny-bg# platform-team# platform-tickets# product_launches# random# releases# support# thank-yous# the_people_of jimi...Direct messagesEL. Iliyana Netseva€o Vasil Vasilev&. Stefka Stoyanovao Stoyan TomovEo Petko KashinskiGalya Dimitrova: Todor StamatovRo Steliyan Georgievto Ves% MiraP.. Nikolay Yankovdo James GrahamE Lukas Kovalik y...#: AppsJira Cloud(alo)100% C8• Thu 28 May 18:23:30Describe what you are looking forlliyana Netseva6 0• MessagesAdd canvas+myand ivetseva SUeriMiima li prichina tolToday~raveno po tozi nachin iliprosto taka e napraveno nakogaLukas Kovalik 3:05 PMне знам, композитен филтьр е може би трябвада си настроиш нещата и после да направишедна заявка (Asked by например)тука не сьм сигурен, по-скоро е за продуктlliyana Netseva 4:00 PMok, thank youlliyana Netseva 5:45 PMИмам питане и се чудя кьм кого мога да сеобърна?става дума за deal insightsLukas Kovalik 5:54 PMПитай, ако мога ще отговоряlliyana Netseva 5:56 PMимам сделка която е със статус won но е вclosed losttova e ID-to 04a9cfad-2c87-4453-9e72-20aeb78ccf8d na sdelkataLukas Kovalik 6:00 PMUS или EU (edited)lliyana Netseva 6:01 PMeuMessage Iliyana Netseva...
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87120
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2981
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5
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2026-05-28T15:23:29.475965+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-28/1779 /Users/lukas/.screenpipe/data/data/2026-05-28/1779981809475_m2.jpg...
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PhpStorm
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faVsco.js – OpportunitySyncTrait.php
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1
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NULL
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monitor_2
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NULL
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rapstomCoocFV faVsco.s ~#12121 on JY-20963-fx-imac rapstomCoocFV faVsco.s ~#12121 on JY-20963-fx-imaccoun.syncstratcoUimacurayscrvict.onoaccions-conac.syncstra.coma Fieldsv la Journac) Hubsoo Client PredentHubsootdealweohookLS.U2.Z0 KOV&K22.02 26 KousbC) Hubsooroumalaoe© HubsnotloumalPolnat25.02.20 KOVaO Huosod" weonddcto© Journa ApiResuit.phpHoura Ratchsnetmt23.02.20 KOVal23.02.26 KovalkAUYAO KOWCHoura Fwenttranso23.02.26 KovalMMetadatalOpportunitySyncStrategy23.02.26 KovaRPaginationD ProspectSearchStrateg)M RedisD ServiceTraitsOpportunitySyncTrait.p© SyncCrmEntitiesTrait.p©SyncFieldsTrait.pho20x125 Kovslr20.11.25 Kovali20.112 Kovalik©WriteCrmTrait.pho>D Utils20.11.25 Kovalk20.1125 Kovalk> Webhook20.11.25 Kovalikeonlensunceoueorre20.1125 KovalkObalensVnckisewo© Client.ohd20.11.25 Kovali201120 Koustic) eosed bealstadesservice© DealFieldsService.oho20.11.25 Kovalik20112E KAuptyC) DecorateActiviiv choc) Field Detinitions. cho20.11.25 Kovalikc) Fleldtivoeconverter oho@.HubspotClientinterface.oh20.11.25 KovalikC) HubsoorToken Manager.of2onis Koms20.11.25 Kovalikc) Pavload Bullder choC) Remoteermoc ectVan oull# ResnonseNormalize ohoc Canca noo© SyncFieldAction.phpZ0.i.2s Koval20.11.25 KovalR13.02.26 KovalR18.11.25 KovalR12.02.26 KovAllcsuncralteeiinn© WebhookSyncBatchProceTataaratiootnolTaRiwe KoMi18.11.25 KovAlMotyao KonhiimlethoareM MotadanMotyaie KoNaiicM MiarationMoeyaio KoNali› PipedriveM Salodtore.Moeyao KoNali26.02.26 KovalSIMsode26.02.26 Koval26.02.26 Kovalit> Da OpportunitvMatcher21522721922228231233WindowCSamviceTesconr=custom.loglaravel.lodA SF jiminny@localhostHSJocal jiminny@blocalhost© RecordSelector.phgO ActMily prA console (PRODasaasforce/Service.onlOpportunitySyncTrait.php x C CrmEntityRepository.phgtrait innortuns tySynctiratpubLic functien neocotnportu tountca tueasgay Scrnides): array1698A75 V2Y22 A v 167-1692694-1694— 169if (empty(SallDeals)) 4return ['success' => (]. 'failed ids' => 00:return sthiss nponcupponcun,sybatch (saLtbeals):1usageprevate tunccion gecctosedbeatscacommantif (Sthis->cachedClosedDealStages |== null) €retuon Sthis->enchednloscdien Stages)$stages = Sthis->crnEntityRepository->getüpportunityClosedStages(Sthis->config):T [CREDIT_CARD]=1705=17861787-1788178917101711Sontas'lost' =»> 3won'3=...1714foreach (Sstages as Sstage)if (Sstage->probability a= 0.80)Sdata("lost' = Sstage->crn provider 1d:1717if (Sstage->probability == 188.00)Sdata('won'][] = Sstage->crn provider 1d;172017221723—17.schis->cachedcloseobealscages = soaca-172=172A console (EU) X uin users (EU# console [STAGINGTc AutowpiiwarouodvOojiminny031 49 A28 У 3 У 108 ^SELECT DISTINCT u.id, u.enail, u.name. u.softohonc-number. COUNT(a,id) as sns countFROM users uINNER JOTN activities al1<->1.n: ON u.id = a.userfoWHERE a.type LIKE "snsXAND a.crearedar › DATE SUBCNOWOR JINTERVAL SODAYGROUP BY u.id, u.enail, u.nane, u.softphone_numberORDER BY sns count nEscseeerisisiietmd mrenan uiname, u.nearlor "enane as teart naret.twil1o_sns_s1d, t.tw1l10_messaging_s1gFroh users uINNER JOIN teans t (1.n<->1: ON U.tean_id = t.idWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_nessaging_sid IS NOT NULL)AND U.status = 1ORDER BY t.name, u.enail;SELECT * FROM teams WHERE nane LIKE '%Tourlane%"; # 187, 209, 8150, salesforce-adnin@tSFIECTCONCAT(u.id, CASE WHEN u.1d = t.ouner id THEN " (ouner)' ELSE ** END) AS useridv.emailsa.*t.ownerid FROM social, accounts saJOIN users u on u.id=sa.sociable.idJOIN teams t 1..n<->1: on tid = u.tean ioWHERE u.team_id = 187 and sa.provider = 'salesforce':110I1select * from activities where id = 31264367:select * fromcontactswhere 10 = 6457659%select * from accounts where id = 4156632;select * from opportunitles where 1o = 484561189# update 'activities' set 'account_id' = 4156632,contact1d 8 6351639 opportunty# 'stage_id' = 13273actvites uodared ar 8 1826-85-22 87:1631 where 1dselect * from text relavs where created ar > 78726-85-817cAlect * mm acrutes onden nu deseecAllee * Emmllicane nhene nase uke 1 thoa.,1738V1751s*solonnantuinseselect * from teans where id = 555colact * foom ctaane nhans toas 4d = 555%E uuid_to_bIn( 8489cfad-2087-4453-9672-28aeb/8ccf8d)TO0У L7Inu co woy toiloiServiceTestCecsdales OrcnnworceoeionhHtosooeddorun+0.Llity am 0.00 in the D8 at sync amcThe answer is clear: Stage 28616 (crn_provider_1d: "closedlost" ) was updated on 2026-05-04 14:55:35 (along with stages 20612 and 20613). Beforeainty 0.00 (the natural probability for closedtost in HubSpot). Someon• chanoed n to 100.00 on May 4butthe opportuniy was lasi Synioeoupdatcoa: 2020-05-26 10:36:59 aner May 4. So Wiy I5 35,woa 500nTihe answer is the in-memory cacheprevace voncczon getctoscoree otegesle drroysthisescacheocoseodea Stanes == nultoreturn Sthis->cachedClosedDealStages;Sstaoes = schis-ocratntzcynepos1tory-oeropporcunzcycloseos tages(Sth1s→>coa119):Sthis=scachedClosedDcalStages • Sdata:Retum catThis is populated once per servica instance durina a batch syne run. But this isn't the bug either becausa the ooportunity was re-sunced on May 20 whichis after May 4The real root cause is somethina more subtie, Let me look at what getOpportun tyc osedstaces actually queriesCrmFotitvReooSton.6ho:17R.178publie function getipportunityClosedStages(Configuration Sconfiguration): Collectionretumconie curroesoeeWhere("tyod" StaaesaTYpE OPPORTUMITY-ssherein("probability', [e.0e, 100.00])-cetorBoth "closedlost" (probability 100, stage 20616) AND "closedwon" (probability 100, stage 20613) are returned. Both go into won (I|. Neither goes into lost () because no stage with crn_provider_id: "closedlost" has probability O,Soistion shoud be trus and ittost should bn talseYet is von = 8, is_closed = 1. This means something else set these values after the sync. Let me check if there's any other code path that can update 1None of those touch is-von directly. Now let me check if upsertOpportunity in the repository does something unexpectediNow let me look at the inportStages method in Service.php - specifically how stages are imported/synced and whether that could overwrite stagoprobstmhor dhals hro the dencbose wh orhete ched esonaeonshpenals hene loer ssocrectonstord. aereysendtnhon un wimos ene wiomcaught = theu throrthe exception propagates to Importüpportunityßatch::handle@i* where Laravel retries the whole job with backoff. After all retries exhausted,* failed() nequeues all 10sAsk anything (Xol* @eodh• oXtModeriteeon charethi.ht4 spag...
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rapstomCoocFV faVsco.s ~#12121 on JY-20963-fx-imac rapstomCoocFV faVsco.s ~#12121 on JY-20963-fx-imaccoun.syncstratcoUimacurayscrvict.onoaccions-conac.syncstra.coma Fieldsv la Journac) Hubsoo Client PredentHubsootdealweohookLS.U2.Z0 KOV&K22.02 26 KousbC) Hubsooroumalaoe© HubsnotloumalPolnat25.02.20 KOVaO Huosod" weonddcto© Journa ApiResuit.phpHoura Ratchsnetmt23.02.20 KOVal23.02.26 KovalkAUYAO KOWCHoura Fwenttranso23.02.26 KovalMMetadatalOpportunitySyncStrategy23.02.26 KovaRPaginationD ProspectSearchStrateg)M RedisD ServiceTraitsOpportunitySyncTrait.p© SyncCrmEntitiesTrait.p©SyncFieldsTrait.pho20x125 Kovslr20.11.25 Kovali20.112 Kovalik©WriteCrmTrait.pho>D Utils20.11.25 Kovalk20.1125 Kovalk> Webhook20.11.25 Kovalikeonlensunceoueorre20.1125 KovalkObalensVnckisewo© Client.ohd20.11.25 Kovali201120 Koustic) eosed bealstadesservice© DealFieldsService.oho20.11.25 Kovalik20112E KAuptyC) DecorateActiviiv choc) Field Detinitions. cho20.11.25 Kovalikc) Fleldtivoeconverter oho@.HubspotClientinterface.oh20.11.25 KovalikC) HubsoorToken Manager.of2onis Koms20.11.25 Kovalikc) Pavload Bullder choC) Remoteermoc ectVan oull# ResnonseNormalize ohoc Canca noo© SyncFieldAction.phpZ0.i.2s Koval20.11.25 KovalR13.02.26 KovalR18.11.25 KovalR12.02.26 KovAllcsuncralteeiinn© WebhookSyncBatchProceTataaratiootnolTaRiwe KoMi18.11.25 KovAlMotyao KonhiimlethoareM MotadanMotyaie KoNaiicM MiarationMoeyaio KoNali› PipedriveM Salodtore.Moeyao KoNali26.02.26 KovalSIMsode26.02.26 Koval26.02.26 Kovalit> Da OpportunitvMatcher21522721922228231233WindowCSamviceTesconr=custom.loglaravel.lodA SF jiminny@localhostHSJocal jiminny@blocalhost© RecordSelector.phgO ActMily prA console (PRODasaasforce/Service.onlOpportunitySyncTrait.php x C CrmEntityRepository.phgtrait innortuns tySynctiratpubLic functien neocotnportu tountca tueasgay Scrnides): array1698A75 V2Y22 A v 167-1692694-1694— 169if (empty(SallDeals)) 4return ['success' => (]. 'failed ids' => 00:return sthiss nponcupponcun,sybatch (saLtbeals):1usageprevate tunccion gecctosedbeatscacommantif (Sthis->cachedClosedDealStages |== null) €retuon Sthis->enchednloscdien Stages)$stages = Sthis->crnEntityRepository->getüpportunityClosedStages(Sthis->config):T [CREDIT_CARD]=1705=17861787-1788178917101711Sontas'lost' =»> 3won'3=...1714foreach (Sstages as Sstage)if (Sstage->probability a= 0.80)Sdata("lost' = Sstage->crn provider 1d:1717if (Sstage->probability == 188.00)Sdata('won'][] = Sstage->crn provider 1d;172017221723—17.schis->cachedcloseobealscages = soaca-172=172A console (EU) X uin users (EU# console [STAGINGTc AutowpiiwarouodvOojiminny031 49 A28 У 3 У 108 ^SELECT DISTINCT u.id, u.enail, u.name. u.softohonc-number. COUNT(a,id) as sns countFROM users uINNER JOTN activities al1<->1.n: ON u.id = a.userfoWHERE a.type LIKE "snsXAND a.crearedar › DATE SUBCNOWOR JINTERVAL SODAYGROUP BY u.id, u.enail, u.nane, u.softphone_numberORDER BY sns count nEscseeerisisiietmd mrenan uiname, u.nearlor "enane as teart naret.twil1o_sns_s1d, t.tw1l10_messaging_s1gFroh users uINNER JOIN teans t (1.n<->1: ON U.tean_id = t.idWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_nessaging_sid IS NOT NULL)AND U.status = 1ORDER BY t.name, u.enail;SELECT * FROM teams WHERE nane LIKE '%Tourlane%"; # 187, 209, 8150, salesforce-adnin@tSFIECTCONCAT(u.id, CASE WHEN u.1d = t.ouner id THEN " (ouner)' ELSE ** END) AS useridv.emailsa.*t.ownerid FROM social, accounts saJOIN users u on u.id=sa.sociable.idJOIN teams t 1..n<->1: on tid = u.tean ioWHERE u.team_id = 187 and sa.provider = 'salesforce':110I1select * from activities where id = 31264367:select * fromcontactswhere 10 = 6457659%select * from accounts where id = 4156632;select * from opportunitles where 1o = 484561189# update 'activities' set 'account_id' = 4156632,contact1d 8 6351639 opportunty# 'stage_id' = 13273actvites uodared ar 8 1826-85-22 87:1631 where 1dselect * from text relavs where created ar > 78726-85-817cAlect * mm acrutes onden nu deseecAllee * Emmllicane nhene nase uke 1 thoa.,1738V1751s*solonnantuinseselect * from teans where id = 555colact * foom ctaane nhans toas 4d = 555%E uuid_to_bIn( 8489cfad-2087-4453-9672-28aeb/8ccf8d)TO0У L7Inu co woy toiloiServiceTestCecsdales OrcnnworceoeionhHtosooeddorun+0.Llity am 0.00 in the D8 at sync amcThe answer is clear: Stage 28616 (crn_provider_1d: "closedlost" ) was updated on 2026-05-04 14:55:35 (along with stages 20612 and 20613). Beforeainty 0.00 (the natural probability for closedtost in HubSpot). Someon• chanoed n to 100.00 on May 4butthe opportuniy was lasi Synioeoupdatcoa: 2020-05-26 10:36:59 aner May 4. So Wiy I5 35,woa 500nTihe answer is the in-memory cacheprevace voncczon getctoscoree otegesle drroysthisescacheocoseodea Stanes == nultoreturn Sthis->cachedClosedDealStages;Sstaoes = schis-ocratntzcynepos1tory-oeropporcunzcycloseos tages(Sth1s→>coa119):Sthis=scachedClosedDcalStages • Sdata:Retum catThis is populated once per servica instance durina a batch syne run. But this isn't the bug either becausa the ooportunity was re-sunced on May 20 whichis after May 4The real root cause is somethina more subtie, Let me look at what getOpportun tyc osedstaces actually queriesCrmFotitvReooSton.6ho:17R.178publie function getipportunityClosedStages(Configuration Sconfiguration): Collectionretumconie curroesoeeWhere("tyod" StaaesaTYpE OPPORTUMITY-ssherein("probability', [e.0e, 100.00])-cetorBoth "closedlost" (probability 100, stage 20616) AND "closedwon" (probability 100, stage 20613) are returned. Both go into won (I|. Neither goes into lost () because no stage with crn_provider_id: "closedlost" has probability O,Soistion shoud be trus and ittost should bn talseYet is von = 8, is_closed = 1. This means something else set these values after the sync. Let me check if there's any other code path that can update 1None of those touch is-von directly. Now let me check if upsertOpportunity in the repository does something unexpectediNow let me look at the inportStages method in Service.php - specifically how stages are imported/synced and whether that could overwrite stagoprobstmhor dhals hro the dencbose wh orhete ched esonaeonshpenals hene loer ssocrectonstord. aereysendtnhon un wimos ene wiomcaught = theu throrthe exception propagates to Importüpportunityßatch::handle@i* where Laravel retries the whole job with backoff. After all retries exhausted,* failed() nequeues all 10sAsk anything (Xol* @eodh• oXtModeriteeon charethi.ht4 spag...
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2026-05-28T15:23:29.375055+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-28/1779 /Users/lukas/.screenpipe/data/data/2026-05-28/1779981809375_m1.jpg...
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PhpStorm
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faVsco.js – OpportunitySyncTrait.php
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IAlSlackFileEditViewGoHistoryWindowActivity Monito IAlSlackFileEditViewGoHistoryWindowActivity MonitorAll ProcessesProcess Name% CPUkernel_taskPhpStormWindowServerreplaydscreenpipecef_server Helper (Renderer)cef_server Helper (GPU)cef_serverlanguage_server_macos_armFirefoxCP Isolated Web ContentcoreaudiodlaunchservicesdbluetoothdFirefoxActivity MonitorClaudeFirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentWispr FlowiTerm2FirefoxCP Isolated Web ContentSlack Helper (Renderer)FirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentKarabiner-Core-ServiceWispr Flow Helper (Renderer)WindowManagerFirefoxCP Isolated Web Content171,7168,774,362,056,536,324,113,412,410,8HelpCPU Time23:57:13,324:10:12,938:04:58,416:36:45,863:48:12,239:25,068:19,614:15,8711:36,9040:26,271:01:26,921:04:09,1220:50,021:49:44,139:17,0429:31,5947,9016:49,564:15,391:04:53,7525:30,041:00:13,1124:07,2219:54,1020:47,045:36,793:26,0243:34,31System:User:Idle:Threads CPUMemoryEnelIdle Wake-UpsKp HomeDMsActivityFilesLater..•More+53,49%44,06%2,45%CPUED→Jiminny ...#+ More unreads# jbu-team-info# jiminny-bg# platform-team# platform-tickets# product_launches# random# releases# support# thank-yous# the_people_of jimi...Direct messagesEL. Iliyana Netseva€o Vasil Vasilev&. Stefka Stoyanovao Stoyan TomovEo Petko KashinskiGalya Dimitrova: Todor StamatovRo Steliyan Georgievto Ves% MiraP. Nikolay Yankovdo James GrahamE Lukas Kovalik y...#: AppsJira Cloud(alo)100% C8• Thu 28 May 18:23:29Describe what you are looking forlliyana Netseva6 0• MessagesAdd canvas+myand ivetseva SUeriMiima li prichina tolToday~raveno po tozi nachin iliprosto taka e napraveno nakogaLukas Kovalik 3:05 PMне знам, композитен филтьр е може би трябвада си настроиш нещата и после да направишедна заявка (Asked by например)тука не сьм сигурен, по-скоро е за продуктlliyana Netseva 4:00 PMok, thank youlliyana Netseva 5:45 PMИмам питане и се чудя кьм кого мога да сеобърна?става дума за deal insightsLukas Kovalik 5:54 PMПитай, ако мога ще отговоряlliyana Netseva 5:56 PMимам сделка която е със статус won но е вclosed losttova e ID-to 04a9cfad-2c87-4453-9e72-20aeb78ccf8d na sdelkataLukas Kovalik 6:00 PMUS или EU (edited)lliyana Netseva 6:01 PMeuMessage Iliyana Netseva...
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IAlSlackFileEditViewGoHistoryWindowActivity Monito IAlSlackFileEditViewGoHistoryWindowActivity MonitorAll ProcessesProcess Name% CPUkernel_taskPhpStormWindowServerreplaydscreenpipecef_server Helper (Renderer)cef_server Helper (GPU)cef_serverlanguage_server_macos_armFirefoxCP Isolated Web ContentcoreaudiodlaunchservicesdbluetoothdFirefoxActivity MonitorClaudeFirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentWispr FlowiTerm2FirefoxCP Isolated Web ContentSlack Helper (Renderer)FirefoxCP Isolated Web ContentFirefoxCP Isolated Web ContentKarabiner-Core-ServiceWispr Flow Helper (Renderer)WindowManagerFirefoxCP Isolated Web Content171,7168,774,362,056,536,324,113,412,410,8HelpCPU Time23:57:13,324:10:12,938:04:58,416:36:45,863:48:12,239:25,068:19,614:15,8711:36,9040:26,271:01:26,921:04:09,1220:50,021:49:44,139:17,0429:31,5947,9016:49,564:15,391:04:53,7525:30,041:00:13,1124:07,2219:54,1020:47,045:36,793:26,0243:34,31System:User:Idle:Threads CPUMemoryEnelIdle Wake-UpsKp HomeDMsActivityFilesLater..•More+53,49%44,06%2,45%CPUED→Jiminny ...#+ More unreads# jbu-team-info# jiminny-bg# platform-team# platform-tickets# product_launches# random# releases# support# thank-yous# the_people_of jimi...Direct messagesEL. Iliyana Netseva€o Vasil Vasilev&. Stefka Stoyanovao Stoyan TomovEo Petko KashinskiGalya Dimitrova: Todor StamatovRo Steliyan Georgievto Ves% MiraP. Nikolay Yankovdo James GrahamE Lukas Kovalik y...#: AppsJira Cloud(alo)100% C8• Thu 28 May 18:23:29Describe what you are looking forlliyana Netseva6 0• MessagesAdd canvas+myand ivetseva SUeriMiima li prichina tolToday~raveno po tozi nachin iliprosto taka e napraveno nakogaLukas Kovalik 3:05 PMне знам, композитен филтьр е може би трябвада си настроиш нещата и после да направишедна заявка (Asked by например)тука не сьм сигурен, по-скоро е за продуктlliyana Netseva 4:00 PMok, thank youlliyana Netseva 5:45 PMИмам питане и се чудя кьм кого мога да сеобърна?става дума за deal insightsLukas Kovalik 5:54 PMПитай, ако мога ще отговоряlliyana Netseva 5:56 PMимам сделка която е със статус won но е вclosed losttova e ID-to 04a9cfad-2c87-4453-9e72-20aeb78ccf8d na sdelkataLukas Kovalik 6:00 PMUS или EU (edited)lliyana Netseva 6:01 PMeuMessage Iliyana Netseva...
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2026-05-28T15:23:25.327519+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-28/1779 /Users/lukas/.screenpipe/data/data/2026-05-28/1779981805327_m2.jpg...
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PhpStorm
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faVsco.js – OpportunitySyncTrait.php
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1
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rapstomCoocFV faVsco.s ~#12121 on JY-20963-fx-imWi rapstomCoocFV faVsco.s ~#12121 on JY-20963-fx-imWindowCSamviceTesconr© MatchActivityCrmData.php=custom.loglaravel.lodA SF jiminny@localhostHSJocal [EMAIL]© RecordSelector.phg© Activity.phoA console (PRODOpportunitySyncTrait.php x C CrmEntityRepository.phgacheoseoDraistadesa Fieldsv h Journa18.11.25 Kovalikc) Hubsoo Client PredentHubsootdealWethookC) Hubsooroumalaoe20.11.25 Kovalik18.11.25 Kovali© HubsnotloumalPolnolO Huosod" weonddcto18.11.25 Kovalk© Journa ApiResuit.phpHoura RatchsnetmtCHoura Fwenttranso24.11.2s KoValPanIReKOW20.11.25 KovallMetadataOpportunitySyncStrategyPaginationD ProspectSearchStrategyTm RadisD ServiceTraits13.02226 KovhlrOpportunitySyncTrait.p© SyncCrmEntitiesTrait.p13.02226 Kovslr©SyncFieldsTrait.pho©WriteCrmTrait.pho>D Utils13.02 26 Kovalk20,0426 Nkolm> Webhookeonlensunceoueorre©) BatchSvncRedisService.ol© Client.ohd20.0426 Nkolmc) eosed bealstadesservice© DealFieldsService.ohoC) DecorateActiviiv choOIDR NHAi20.04.26 Nikolovc) Field Detinitions. choc) Fleldtivoeconverter [EMAIL]) HubsoorToken Manager.of120228 KAuety30.112g Nauesy301122 Kauesc) Pavload Bullder choC) Remoteermoc ectVan oull# ResnonseNormalize oho20.11.25 Kovalikc Canca noo20.11.25 Kovalik@ SwcfieldAction obo20.11.25 Kovalik20.11.25 KovARRlcuncralteheuinne© WebhookSyncBatchProceeRTWA KOMEnmlataaratiooto.20.11.25 KovAlR20.11.25 KovAlmlletnoareIM MotadotsRaeKwe KoNallM MiaratianMAeKWe KONAlT12.03.26 Koval>@ PipedriveM Salodtore.17.03.26 KovalSIMsode12.03.26 Kovall17.03.26 Kovalk># OpportunityMatcherwcom mit to orainAYotarketne modtted* Inese metnods can De integrated into sunchcntatatzeslcda for sas?A7 X2222T7:1691520:rait OpportunitySyncTrait51 @f )125127129 8t>16216%Zusagesusaoeprivate const int BATCH SIZE = 188:private const int BATCH PROCESS SIZE = 888== 1692=1699procected upporcunzcysynestrategykesolver sopporcunzcysynestrategykesoLver:procected craencztykepostcory scracn@cykeposzcory:1208)oronceereomenleteesenueelotelesserunce"=17853usnaos=1786private ?array ScachedClosedDealStages = null12873usnad.private array Se P Extract Surround 1 5 :3usnoosprivate array ScachedStages = 0:128017181711/*k @var array<string, arraycstring» keyed by config id */JUsdsesprivate array ScachedüpportunitySyncableFields = 0=...1714/** @var array<string, nixed» keyed by configid:ownerid */Jusdsesprivate array ScachedOwnerProfiles = 0:** avar array<string, nixed» keyed by configid:businessProcessid */3usage.private array ScachedRecordTypes = 0=—12101214E171817151720172public function syncOpportunities(array Sparaneters, ?string $strategy = null): int{...1mprivate function handleSyncException(\Throwable Se, array Sparameters): voidi...1*lonnhertdocoublic funatsion synclopontunfty(stoing Sconid). 20ppontunityl...Prncnss wennodkecdu netee onponuntu berchns.=1733* Drains Pedis sets containina conoanu CRM 70s collected fron webhook events*and disoatches Inoontfooontunitußatch jobs fon batch nrocessinawtt//Wiawoutteoueettodaw 1ReyC) Salesforce/Service.phgA console (EU X iin users (EU# console [STAGINGTc AutowpiiwarouodvOojiminny031 A9 A28 У 3 У 108 ^SELECT DISTINCT u.id, u.enail, u.name, u.softohonc-number. COUNT(a,id) as sns- countSFLECT DISTINCT u.id. urenail, u.nane. matean id. tunane as tean nanp+.twilo sns sid. t.tuilio messagina sidINNER JOIN teams t 1..n<->1: ON u.tean_id = t.idWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_nessaging_sid IS NOT NULL)AND U.status = 1SFLECTsa.*t.ownerid FROM social, accounts saJOIN teams t 1..n<->1: on tid = u.tean ioWHERE u.team_id = 187 and sa.provider = 'salesforce':select * from activities where id= 31264367.select * from contacts where id = 6331639:select * from accounts where id= 4156632:select * from opportunities where id = 4843610:# update 'activities' set 'accountid' = 4156632#'stage_id' = 13273select * from text relavs where created at > *2826-85-91*=select + fron activities onden hu ia desc!select * fron uisens shene nane 13ke IXSubrakt,toane shene 3d = 565.colact * foom ctaane nhons toas d = 555.• Thu 28 May 18:23:24ServiceTestvmeesdales Orcnnworeebee.ionHl+0.st be in lost [] . For "closedlost" to bein lost(], a stage with crn provider 1d: *closedlost* must have probatIlity u 0.00 in the DB at sync timThe answer is cicar: Stage 200%6cre provider1d: Closedlost" was updated on 2026-05-04 14:55:35 (Slong with stages 20612 and 20613. BelorMay 4, its probability was almost certainly e.ee (the natural probability for closedlost in HubSpot). Someone changed it to 100.0e on May 4But the opportunity was last synced (updated_at: 2826-05-20 18:36:59 ) after May 4. So why is (15,von still 03line answer is the ineieioly cocheif (Sthis->cachedClosedDealStages [== null) ‹Sstaoes = SthiceacminttyRenostoryesoet@noortunitycloseoStanes(Sthicoaconttesthis-scachede osecdea Stages = Soata-Kcrurn otaibie e nooulnted oncn mezcendcn inctancn durimnn hatch svoa mn. But thic cntt tho hun cnhoc hnchue c thh coooduniy mmc mhncun cod on May Đô whichline rediroot couse ls vomctiro more suode, Lot me look du wnat crupporcunecye loscos concs dotusin eucrietpubuic tunciion cetopportunttycloscostages(contiquration Scontiquration: collectzocreturn sconfiguration-sstagesnereleweoeiai owokuntirBoth "closedtort» orobso ty 100, choc 20616)ANo "closeduon" orobsbinty 100,ctaoc 20613) are retumed. Both oo into wanitil. Meither goce into 1st(1 because no stage with crn provider 1d: "closedlost" has probability O.So isMon should be true and islost should be false!Yet is wa = , is Closeda, This means somethina else set these values after the sync. Let me check & there's any other code oath that can vodateNone of those touch fsuvon dirnctly. Now let me check if upsertOpportuni ty in the repository does somethina unexpectodNow ler me look at the tecartCtna methodn serncn nho = soecilic.Mhom staoos are imoorted kynond nod wnether thet cou al ouenuaite staooroooeAsk anything (XOL)* @eodhAdhet• OutModeetmeKlen charelwhireht4 spa...
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rapstomCoocFV faVsco.s ~#12121 on JY-20963-fx-imWi rapstomCoocFV faVsco.s ~#12121 on JY-20963-fx-imWindowCSamviceTesconr© MatchActivityCrmData.php=custom.loglaravel.lodA SF jiminny@localhostHSJocal [EMAIL]© RecordSelector.phg© Activity.phoA console (PRODOpportunitySyncTrait.php x C CrmEntityRepository.phgacheoseoDraistadesa Fieldsv h Journa18.11.25 Kovalikc) Hubsoo Client PredentHubsootdealWethookC) Hubsooroumalaoe20.11.25 Kovalik18.11.25 Kovali© HubsnotloumalPolnolO Huosod" weonddcto18.11.25 Kovalk© Journa ApiResuit.phpHoura RatchsnetmtCHoura Fwenttranso24.11.2s KoValPanIReKOW20.11.25 KovallMetadataOpportunitySyncStrategyPaginationD ProspectSearchStrategyTm RadisD ServiceTraits13.02226 KovhlrOpportunitySyncTrait.p© SyncCrmEntitiesTrait.p13.02226 Kovslr©SyncFieldsTrait.pho©WriteCrmTrait.pho>D Utils13.02 26 Kovalk20,0426 Nkolm> Webhookeonlensunceoueorre©) BatchSvncRedisService.ol© Client.ohd20.0426 Nkolmc) eosed bealstadesservice© DealFieldsService.ohoC) DecorateActiviiv choOIDR NHAi20.04.26 Nikolovc) Field Detinitions. choc) Fleldtivoeconverter [EMAIL]) HubsoorToken Manager.of120228 KAuety30.112g Nauesy301122 Kauesc) Pavload Bullder choC) Remoteermoc ectVan oull# ResnonseNormalize oho20.11.25 Kovalikc Canca noo20.11.25 Kovalik@ SwcfieldAction obo20.11.25 Kovalik20.11.25 KovARRlcuncralteheuinne© WebhookSyncBatchProceeRTWA KOMEnmlataaratiooto.20.11.25 KovAlR20.11.25 KovAlmlletnoareIM MotadotsRaeKwe KoNallM MiaratianMAeKWe KONAlT12.03.26 Koval>@ PipedriveM Salodtore.17.03.26 KovalSIMsode12.03.26 Kovall17.03.26 Kovalk># OpportunityMatcherwcom mit to orainAYotarketne modtted* Inese metnods can De integrated into sunchcntatatzeslcda for sas?A7 X2222T7:1691520:rait OpportunitySyncTrait51 @f )125127129 8t>16216%Zusagesusaoeprivate const int BATCH SIZE = 188:private const int BATCH PROCESS SIZE = 888== 1692=1699procected upporcunzcysynestrategykesolver sopporcunzcysynestrategykesoLver:procected craencztykepostcory scracn@cykeposzcory:1208)oronceereomenleteesenueelotelesserunce"=17853usnaos=1786private ?array ScachedClosedDealStages = null12873usnad.private array Se P Extract Surround 1 5 :3usnoosprivate array ScachedStages = 0:128017181711/*k @var array<string, arraycstring» keyed by config id */JUsdsesprivate array ScachedüpportunitySyncableFields = 0=...1714/** @var array<string, nixed» keyed by configid:ownerid */Jusdsesprivate array ScachedOwnerProfiles = 0:** avar array<string, nixed» keyed by configid:businessProcessid */3usage.private array ScachedRecordTypes = 0=—12101214E171817151720172public function syncOpportunities(array Sparaneters, ?string $strategy = null): int{...1mprivate function handleSyncException(\Throwable Se, array Sparameters): voidi...1*lonnhertdocoublic funatsion synclopontunfty(stoing Sconid). 20ppontunityl...Prncnss wennodkecdu netee onponuntu berchns.=1733* Drains Pedis sets containina conoanu CRM 70s collected fron webhook events*and disoatches Inoontfooontunitußatch jobs fon batch nrocessinawtt//Wiawoutteoueettodaw 1ReyC) Salesforce/Service.phgA console (EU X iin users (EU# console [STAGINGTc AutowpiiwarouodvOojiminny031 A9 A28 У 3 У 108 ^SELECT DISTINCT u.id, u.enail, u.name, u.softohonc-number. COUNT(a,id) as sns- countSFLECT DISTINCT u.id. urenail, u.nane. matean id. tunane as tean nanp+.twilo sns sid. t.tuilio messagina sidINNER JOIN teams t 1..n<->1: ON u.tean_id = t.idWHERE (t.twilio_sms_sid IS NOT NULL OR t.twilio_nessaging_sid IS NOT NULL)AND U.status = 1SFLECTsa.*t.ownerid FROM social, accounts saJOIN teams t 1..n<->1: on tid = u.tean ioWHERE u.team_id = 187 and sa.provider = 'salesforce':select * from activities where id= 31264367.select * from contacts where id = 6331639:select * from accounts where id= 4156632:select * from opportunities where id = 4843610:# update 'activities' set 'accountid' = 4156632#'stage_id' = 13273select * from text relavs where created at > *2826-85-91*=select + fron activities onden hu ia desc!select * fron uisens shene nane 13ke IXSubrakt,toane shene 3d = 565.colact * foom ctaane nhons toas d = 555.• Thu 28 May 18:23:24ServiceTestvmeesdales Orcnnworeebee.ionHl+0.st be in lost [] . For "closedlost" to bein lost(], a stage with crn provider 1d: *closedlost* must have probatIlity u 0.00 in the DB at sync timThe answer is cicar: Stage 200%6cre provider1d: Closedlost" was updated on 2026-05-04 14:55:35 (Slong with stages 20612 and 20613. BelorMay 4, its probability was almost certainly e.ee (the natural probability for closedlost in HubSpot). Someone changed it to 100.0e on May 4But the opportunity was last synced (updated_at: 2826-05-20 18:36:59 ) after May 4. So why is (15,von still 03line answer is the ineieioly cocheif (Sthis->cachedClosedDealStages [== null) ‹Sstaoes = SthiceacminttyRenostoryesoet@noortunitycloseoStanes(Sthicoaconttesthis-scachede osecdea Stages = Soata-Kcrurn otaibie e nooulnted oncn mezcendcn inctancn durimnn hatch svoa mn. But thic cntt tho hun cnhoc hnchue c thh coooduniy mmc mhncun cod on May Đô whichline rediroot couse ls vomctiro more suode, Lot me look du wnat crupporcunecye loscos concs dotusin eucrietpubuic tunciion cetopportunttycloscostages(contiquration Scontiquration: collectzocreturn sconfiguration-sstagesnereleweoeiai owokuntirBoth "closedtort» orobso ty 100, choc 20616)ANo "closeduon" orobsbinty 100,ctaoc 20613) are retumed. Both oo into wanitil. Meither goce into 1st(1 because no stage with crn provider 1d: "closedlost" has probability O.So isMon should be true and islost should be false!Yet is wa = , is Closeda, This means somethina else set these values after the sync. Let me check & there's any other code oath that can vodateNone of those touch fsuvon dirnctly. Now let me check if upsertOpportuni ty in the repository does somethina unexpectodNow ler me look at the tecartCtna methodn serncn nho = soecilic.Mhom staoos are imoorted kynond nod wnether thet cou al ouenuaite staooroooeAsk anything (XOL)* @eodhAdhet• OutModeetmeKlen charelwhireht4 spa...
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