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Checkout
New Branch from 'JY-20676-delete-repo Checkout
New Branch from 'JY-20676-delete-report-related-objects'…
Checkout and Rebase onto 'JY-20613-allow-owner-role-on-team-setup'
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Rebase 'JY-20613-allow-owner-role-on-team-setup' onto 'JY-20676-delete-report-related-objects'
Merge 'JY-20676-delete-report-related-objects' into 'JY-20613-allow-owner-role-on-team-setup'
New Worktree from 'JY-20676-delete-report-related-objects'…...
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New Branch from 'JY-20676-delete-repo Checkout
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Checkout and Rebase onto 'JY-20613-allow-owner-role-on-team-setup'
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Show Diff with Working Tree
Rebase 'JY-20613-allow-owner-role-on-team-setup' onto 'JY-20676-delete-report-related-objects'
Merge 'JY-20676-delete-report-related-objects' into 'JY-20613-allow-owner-role-on-team-setup'
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Update Project...
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iTerm2ShellEditViewSessionScriptsProfilesWindowHel iTerm2ShellEditViewSessionScriptsProfilesWindowHelp(ab)Support Daily - in 17 mAAPP (-zsh)$82DOCKER- 881DEV (-zsh)APP (-zsh)|modified:config/logging.phpUntracked files:Cuse "git add<file»..." to include in what will be committed)env.nikilocal. env.otherWEBHOOK_FILTERING_IMPLEMENTATION.mdapp/Console/Commands/Crm/Hubspot/SimulateWebhooksCommand.phpapp/Console/Commands/Reports/CreateMockAskJiminnyReportResultCommand.phpids.txtpublic/favicon.icoraw_sql_query.sqltests/Unit/Policies/CanAccessAiReportsTest.phplukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/jiminny/app (JY-20915-add-domain-specific-email-text-relay) $ csfixdockerexec -it docker_lamp_1 ./vendor/bin/php-cs-fixer fix--config=.php-cs-fixer.dist.php -v --using-cache=no --diffPHP CS Fixer 3.87.1 Alexander by Fabien Potencier, Dariusz Ruminski and contributors.PHP runtime: 8.3.30Running analysis on 7 cores with 10 files per process.Parallel runner is an experimental feature and may be unstable, use it at your own risk. Feedback highly appreciated!Loadedconfig default from"-php-cs-fixer.dist.php".5690/5690 C880 100%83100% С8• Wed 20 May 14:43:34screenpipe*T₴1O &4APPFixed 0 of 5690 files in 76.177 seconds, 60.00 MB memory usedWhat's next:Try Docker Debug for seamless, persistent debugging tools in any container or image → docker debug docker_lamp_1Learn more at [URL_WITH_CREDENTIALS] ~/jiminny/app (JY-20613-allow-owner-role-on-team-setup) $ ||...
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1 file committed
JY-20613 remove recoder and voice 1 file committed
JY-20613 remove recoder and voice role from validation
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Project: faVsco.js, menu
#12092 on JY-20613-allow-owner-role-on-team-setup, menu
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<?php
declare(strict_types=1);
namespace Jiminny\Http\Requests\Settings\Teams;
use Jiminny\Http\Requests\ValidatesBillingAddresses;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\User;
use Illuminate\Foundation\Http\FormRequest;
use Jiminny\Utils\DomainResolver;
final class CreateTeamRequest extends FormRequest
{
use ValidatesBillingAddresses;
public function authorize(): bool
{
return true;
}
public function rules(): array
{
$existingFeatures = implode(',', FeatureEnum::names());
$rules = [
'name' => ['required', 'string', 'max:150'],
'owner_email' => ['required', 'email'],
'owner_role' => ['required', 'in:' . implode(',', [
User::ROLE_RECORDER,
User::ROLE_ANALYST,
])],
'account_id' => ['required', 'uuid:accounts'],
'calendar' => ['required', 'string', 'max:150'],
'crm' => ['required', 'string', 'max:150'],
'features' => ['array'],
'features.*' => ['in:' . $existingFeatures],
'domain' => ['sometimes', 'nullable', 'max:150'],
'tier_id' => ['required', 'uuid:tiers'],
'partner_id' => ['sometimes', 'nullable', 'uuid:partners'],
];
$features = $this->input('features');
if (in_array(FeatureEnum::DIALER->name, $features)) {
// Add Billing address rules
$rules += $this->getBillingAddressRules();
}
return $rules;
}
public function getOwnerEmail(): string
{
return $this->input('owner_email');
}
public function getOwnerRole(): string
{
return $this->input('owner_role');
}
public function getDomain(): ?string
{
$domain = $this->input('domain');
if ($domain === null) {
$domain = DomainResolver::fromEmail($this->getOwnerEmail());
} else {
$domain = DomainResolver::fromUrl($domain);
}
return $domain;
}
}
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<?php
declare(strict_types=1);
namespace Jiminny\Component\Twilio\Conference\ConferenceManager;
use Illuminate\Database\Eloquent;
use Illuminate\Support\Str;
use Jiminny\Component\ElasticSearch\Model\Observer;
use Jiminny\Component\Twilio\Conference\ConferenceManager;
use Jiminny\Component\Twilio\Exception\OutOfBoundsException;
use Jiminny\Component\Twilio\Exception\UnexpectedValueException;
use Jiminny\Component\Twilio\Resolver;
use Jiminny\Component\Twilio\VO;
use Jiminny\Component\UrlGenerator\Webhook;
use Jiminny\Events;
use Jiminny\Exceptions\LogicException;
use Jiminny\Models;
use Jiminny\Models\Participant\Connection;
use Jiminny\Services\ActivityService;
use Jiminny\Services\Crm\CachedCrmServiceDecorator;
use Jiminny\Services\Crm\ProviderRegistry;
use Jiminny\Services\Telephony\TwilioClientBuilder;
use Psr\Log\LoggerInterface;
use Twilio\Exceptions\ConfigurationException;
use Twilio\Exceptions\RestException;
use Twilio\Exceptions\TwilioException;
use Twilio\TwiML;
final readonly class SoftPhoneManager implements ConferenceManager
{
public const int COMPLIANCE_PROMPT_TIMEOUT_SECONDS = 20;
public const string COMPLIANCE_PROMPT_ACCEPT_DIGIT = '1';
public function __construct(
private ProviderRegistry $crmProviderRegistry,
private Webhook $urlGenerator,
private ActivityService $activityService,
private LoggerInterface $logger,
private TwilioClientBuilder $twilioClientBuilder,
) {
}
public function create(VO\ConferenceManager\ActivityCreate $data): Models\Activity
{
$this->logger->debug(__METHOD__, [
'data' => $data,
'instanceof' => get_class($data),
]);
$activity = Observer::skipEvents(function () use ($data) {
if ($data instanceof VO\ConferenceManager\SoftPhoneInboundCreate) {
$activity = $this->createInboundActivity($data);
} elseif ($data instanceof VO\ConferenceManager\SoftPhoneOutboundCreate) {
$activity = $this->createOutboundActivity($data);
} else {
throw new LogicException(sprintf(
'Unknown softphone implementation: %s',
get_class($data)
));
}
return $activity;
});
$this->logger->debug(__METHOD__ . ': done', [
'instanceof' => get_class($data),
'activity' => $activity->id_string,
]);
return $activity;
}
private function createOutboundActivity(VO\ConferenceManager\SoftPhoneOutboundCreate $data): Models\Activity
{
$startTime = microtime(true);
$this->logger->debug(__METHOD__, [
'data' => $data,
]);
$now = now();
$user = $data->getUser();
$team = $user->getTeam();
$device = $data->getDevice();
$phoneNumber = $data->getPhoneNumber();
$route = $data->getPhoneRoute();
if (! $this->activityService->teamCanDial($team, $phoneNumber)) {
$region = getRegionByNumber($phoneNumber, $user->getCountryCode());
throw new LogicException(sprintf(
'Sorry, dialing %s is not available with your subscription.'
. ' Please contact your manager to enable additional destinations.',
$region ?? 'this number'
));
}
$lead = null;
$account = null;
$contact = null;
$stage = null;
$opportunity = null;
// Setup services.
$crmService = $this->crmProviderRegistry->get($team->crm->provider);
if (! $user->isCrmRequired()) {
$crmService->setUser($user->team->owner);
} else {
$crmService->setUser($user);
}
$prospectId = $data->getProspectId();
try {
if ($prospectId !== null) {
$crmStart = microtime(true);
$this->logger->info('[SoftPhoneManager] Starting CRM parseRecords', [
'prospect_id' => $prospectId,
'object_type' => $data->getObjectType(),
]);
[$lead, $account, $opportunity, $contact, $stage] = $crmService->parseRecords(
$prospectId,
$data->getObjectType()
);
$this->logger->info('[SoftPhoneManager] CRM parseRecords completed', [
'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),
'parse_duration_ms' => round((microtime(true) - $crmStart) * 1000, 2),
'found_lead' => $lead !== null,
'found_account' => $account !== null,
'found_opportunity' => $opportunity !== null,
'found_contact' => $contact !== null,
]);
// Try to attach a contact if we have an opportunity.
if ($opportunity !== null && $contact === null) {
$matchStart = microtime(true);
$this->logger->info('[SoftPhoneManager] Starting CRM matchByPhone');
[, , , $contact, ] = $crmService->matchByPhone(
$data->getPhoneNumber(),
$data->getRawPhoneNumber(),
$user->getId()
);
$this->logger->info('[SoftPhoneManager] CRM matchByPhone completed', [
'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),
'match_duration_ms' => round((microtime(true) - $matchStart) * 1000, 2),
'found_contact' => $contact !== null,
]);
}
} else {
$decorator = resolve(CachedCrmServiceDecorator::class);
$decorator->setCrmService($crmService);
[$lead, $account, $opportunity, $contact, $stage] = $decorator->matchByPhone(
$data->getPhoneNumber(),
$data->getRawPhoneNumber(),
$user->getId()
);
}
} catch (\Throwable $throwable) {
$this->logger->error('[' . $crmService->getDisplayName() . '] Error looking up customer', [
'exception' => $throwable,
]);
// maybe their crm is disconnected, but this shouldn't prevent an outbound call from happening.
}
if ($data->hasProspectStage()) {
/** @var Models\Stage $stage */
$stage = $team->crm->stages()->uuid($data->getProspectStage());
}
$dbStart = microtime(true);
$this->logger->info('[SoftPhoneManager] Starting activity creation in DB');
$activity = $user->activities()->create([
'type' => Models\Activity::TYPE_SOFTPHONE,
'provider' => Models\Activity::PROVIDER_TWILIO,
'device_id' => $device->id ?? null,
'crm_configuration_id' => $team->crm_id,
'lead_id' => $lead->id ?? null,
'account_id' => $account->id ?? null,
'contact_id' => $contact->id ?? null,
'opportunity_id' => $opportunity->id ?? null,
'value' => $opportunity ? $opportunity->value : null,
'stage_id' => $stage->id ?? null,
'status' => Models\Activity::STATUS_PENDING,
'recording_state' => Models\Activity::RECORDING_OFF,
'recording_reason_code' => $this->getVoiceRecordingReasonCode($team, $phoneNumber),
'scheduled_start_time' => $now,
]);
$this->logger->info('[SoftPhoneManager] Activity created in DB', [
'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),
'db_duration_ms' => round((microtime(true) - $dbStart) * 1000, 2),
'activity_id' => $activity->id ?? null,
]);
if (! $activity instanceof Models\Activity) {
throw new LogicException('Activity model expected');
}
$regionId = null;
if ($user->hasRegionId()) {
$regionId = $user->getRegionId();
} elseif ($data->hasRegion()) {
$regionId = $data->getRegion()->getId();
}
/** @var Models\Session $session */
$session = $activity->sessions()->create([
'type' => Models\Session::TYPE_DIALER,
'region_id' => $regionId,
'is_muted' => false,
]);
$phoneRouteResolver = new Resolver\PhoneRouteResolver($user, $route);
$phoneNumberOrigin = $phoneRouteResolver->getPhoneNumberOrigin();
$connectionType = $phoneRouteResolver->getConnectionType();
$callerId = $this->determineUserCallerId($user);
/** @var Models\Participant $caller */
$caller = $activity->participants()->create([
'user_id' => $user->id,
'email' => $user->email,
'name' => $user->name,
'phone_number' => $phoneRouteResolver->mustUsePSTN()
? $phoneNumberOrigin
: $callerId,
]);
$caller->connections()->create([
'session_id' => $session->getId(),
'direction' => $phoneRouteResolver->mustUsePSTN() ? 'outbound-api' : 'outbound',
'phone' => $callerId,
'type' => $connectionType,
]);
/** @var Models\Participant $callee */
$callee = $activity->participants()->create([
'lead_id' => $activity->lead_id ?? null,
'contact_id' => $activity->contact_id ?? null,
'phone_number' => $phoneNumber,
'name' => $activity->prospect_name,
]);
$callee->connections()->create([
'session_id' => $session->getId(),
'phone' => $phoneNumber,
'direction' => 'outbound-api',
'type' => Connection::TYPE_PSTN,
]);
$activity->update([
'from_participant_id' => $caller->id,
'to_participant_id' => $callee->id,
]);
$activity->refresh();
$this->logger->info('[SoftPhoneManager] createOutboundActivity completed', [
'total_duration_ms' => round((microtime(true) - $startTime) * 1000, 2),
'activity_id' => $activity->id_string,
]);
$this->logger->debug(__METHOD__ . ': done', [
'data' => $data,
'activity' => $activity->id_string,
'session' => $session->id_string,
'caller' => $caller->id_string,
'callee' => $callee->id_string,
]);
return $activity;
}
private function createInboundActivity(VO\ConferenceManager\SoftPhoneInboundCreate $data): Models\Activity
{
$this->logger->debug(__METHOD__, [
'callSid' => $data->getCallSid(),
]);
$roomOwner = $data->getUser();
$team = $roomOwner->getTeam();
$phoneNumber = $roomOwner->getSoftPhoneInboundDestinationNumber();
$callerId = $data->getCallerId();
$callerCallSid = $data->getCallSid();
$now = now();
if (! $this->activityService->teamCanDial($roomOwner->getTeam(), $roomOwner->softphone_inbound_destination)) {
$region = getRegionByNumber($roomOwner->softphone_inbound_destination, $roomOwner->getCountryCode());
throw new LogicException(
sprintf(
'Sorry, dialing %s is not available with your subscription.'
. ' Please contact your manager to enable additional destinations.',
$region ?? ' this number',
),
);
}
$lead = $account = $opportunity = $contact = $stage = null;
try {
$crmService = $this->crmProviderRegistry->get($roomOwner->getTeam()->crm->provider);
$crmService->setUser($roomOwner);
[$lead, $account, $opportunity, $contact, $stage] = $crmService->matchByPhone(
$callerId,
null,
$roomOwner->getId()
);
} catch (\Throwable $throwable) {
$this->logger->error(__METHOD__ . ': crm exception', [
'exception' => $throwable,
]);
// maybe their crm is disconnected, but this shouldn't prevent an inbound call from happening
}
/** @var Models\Activity $activity */
$activity = $roomOwner->activities()->create([
'type' => Models\Activity::TYPE_SOFTPHONE_INBOUND,
'provider' => Models\Activity::PROVIDER_TWILIO,
'crm_configuration_id' => $team->crm_id,
'lead_id' => $lead->id ?? null,
'account_id' => $account->id ?? null,
'contact_id' => $contact->id ?? null,
'opportunity_id' => $opportunity->id ?? null,
'stage_id' => $stage->id ?? null,
'status' => Models\Activity::STATUS_RINGING,
'recording_state' => Models\Activity::RECORDING_OFF,
'recording_reason_code' => $this->getVoiceRecordingReasonCode($team, $callerId),
'scheduled_start_time' => $now,
]);
/** @var Models\Session $session */
$session = $activity->sessions()->create([
'type' => Models\Session::TYPE_DIALER,
'region_id' => $roomOwner->getRegionId(),
'is_muted' => false,
]);
/** @var Models\Participant $caller */
$caller = $activity->participants()->create([
'lead_id' => $activity->lead_id ?? null,
'contact_id' => $activity->contact_id ?? null,
'phone_number' => $callerId,
'name' => $activity->prospect_name,
'enter_time' => $now,
]);
$caller->connections()->create([
'telephony_provider_id' => $callerCallSid,
'session_id' => $session->getId(),
'phone' => $callerId,
'direction' => 'inbound',
'type' => Connection::TYPE_PSTN,
'opened_at' => $now,
]);
/** @var Models\Participant $callee */
$callee = $activity->participants()->create([
'user_id' => $roomOwner->id,
'email' => $roomOwner->email,
'name' => $roomOwner->name,
'phone_number' => $phoneNumber,
]);
$callee->connections()->create([
'session_id' => $session->getId(),
'direction' => 'outbound-api',
'phone' => $phoneNumber,
'type' => Connection::TYPE_PSTN,
]);
$activity->update([
'from_participant_id' => $caller->id,
'to_participant_id' => $callee->id,
]);
$this->logger->debug(__METHOD__ . ': done', [
'callSid' => $data->getCallSid(),
'activity' => $activity->id_string,
'session' => $session->id_string,
'caller' => $caller->id_string,
'callee' => $callee->id_string,
]);
$activity->refresh();
return $activity;
}
private function getVoiceRecordingReasonCode(Models\Team $team, string $phoneNumber): int
{
$this->logger->debug(__METHOD__, [
'team' => $team->id_string,
'phone' => $phoneNumber,
]);
if (
! $team->hasComplianceModeRecordingPrompt()
&& ! $team->hasComplianceModeRecordingRestrictToOneSide()
&& ! $team->hasComplianceModeRecordingRestrictRecording()
) {
return 0;
}
/** @var Models\VoiceConsentPrefix|null $voiceConsentPolicy */
$voiceConsentPolicy = Models\VoiceConsentPrefix::query()
->whereRaw("? LIKE CONCAT(destination_prefix, '%')", [$phoneNumber])
->where(static function (Eloquent\Builder $builder) use ($team): void {
$builder
->whereNull('team_id')
->orWhere('team_id', $team->getId());
})
->orderByDesc('team_id')
->first();
if (! $voiceConsentPolicy instanceof Models\VoiceConsentPrefix || $voiceConsentPolicy->isAllowed()) {
return 0;
}
if ($team->hasComplianceModeRecordingPrompt()) {
// This number requires consent from the other party before recording the call.
return Models\Activity::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT;
}
if ($team->hasComplianceModeRecordingRestrictToOneSide()) {
return Models\Activity::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE;
}
if ($team->hasComplianceModeRecordingRestrictRecording()) {
return Models\Activity::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT;
}
return 0;
}
/**
* @throws ConfigurationException
* @throws TwilioException
*/
public function dialOrganiser(Models\Activity $activity): void
{
$this->logger->debug(__METHOD__, [
'activity' => $activity->id_string,
]);
/** @var Models\Participant $organiser */
$organiser = $activity->organizer;
$roomOwner = $activity->getUser();
$twilio = $this->twilioClientBuilder->build($activity->getTeam());
$canBeDialed =
$activity->isTypeSoftPhone()
&& ! $activity->hasStarted()
&& $activity->isPending()
&& $organiser->connections()
->where('type', '=', Connection::TYPE_PSTN)
->whereNull('opened_at')
->exists();
if (! $canBeDialed) {
throw new OutOfBoundsException('Cannot make an outbound call to this activity.');
}
/** @var Connection $organiserConnection */
$organiserConnection = $organiser->connections()
->where('type', '=', Connection::TYPE_PSTN)
->whereNull('opened_at')
->firstOrFail();
/** @var Models\Session $session */
$session = $organiserConnection->getSession();
$twilioConferenceSettings = $this->applyDefaultTwilioParticipantSettings($organiserConnection, [
'muted' => false,
'startConferenceOnEnter' => true,
'endConferenceOnExit' => true,
]);
// What number will the organizer see as caller id
$callerId = $roomOwner->getSoftPhoneNumber();
if ($callerId === null) {
$callee = $activity->participants()->whereNull('user_id')->first();
// This is a bridge call. We make it look like the callee is calling the organizer
$callerId = $callee->phone_number;
}
// What number will the prospect see as caller id
$calleeId = $organiser->getPhoneNumber();
$this->logger->debug(__METHOD__ . ': twilio call', [
'calleeId' => $calleeId,
'callerId' => $callerId,
]);
$twilioParticipant = $twilio->createParticipantInstance(
$session->id_string,
$callerId,
$calleeId,
$twilioConferenceSettings
);
$organiserConnection
->setTelephonyProviderId($twilioParticipant->callSid)
->save();
$session
->setTelephonyProviderId($twilioParticipant->conferenceSid)
->save();
$this->logger->debug(__METHOD__ . ': done', [
'activity' => $activity->id_string,
'session' => $session->id_string,
]);
}
public function dialCoach(Models\Activity $activity, Models\User $user): void
{
throw new \LogicException('Not implemented yet');
}
/**
* @throws ConfigurationException
* @throws TwilioException
*/
public function terminate(VO\ConferenceManager\ActivityTerminate $data): void
{
if (! $data instanceof VO\ConferenceManager\SoftphoneTerminate) {
throw new UnexpectedValueException(sprintf(
'Expecting an instance of "%s", but "%s" given.',
VO\ConferenceManager\SoftphoneTerminate::class,
\get_class($data)
));
}
$this->logger->debug(__METHOD__, [
'activity' => $data->getActivity()->id_string,
'user' => $data->getUser()->id_string,
]);
$activity = $data->getActivity();
$roomOwner = $activity->getUser();
$isCancelling = ! $activity->isInFiniteState() && ! $activity->isInProgress();
if ($isCancelling) {
$activity
->setStatus(Models\Activity::STATUS_CANCELLED)
->save();
}
/** @var Models\Session $session */
$session = $activity->sessions->first();
/** @var Models\Participant $organiser */
$organiser = $activity->organizer;
/** @var Connection $organiserConnection */
$organiserConnection = $organiser->connections()
->whereIn('type', [
Connection::TYPE_WEBRTC,
Connection::TYPE_PSTN,
])
->firstOrFail();
if (! $organiserConnection->hasTelephonyProviderId()) {
throw new LogicException(
'Unable to terminate call as we do not yet know the organiser telephony provider id',
);
}
$twilioClient = $this->twilioClientBuilder->build($activity->getTeam());
$twilioClient->terminateVoiceCall($organiserConnection->getTelephonyProviderId());
$session->hasTelephonyProviderId()
&& $twilioClient->terminateConference($session->getTelephonyProviderId());
$this->logger->debug(__METHOD__ . ': done', [
'activity' => $activity->id_string,
'user' => $roomOwner->id_string,
'session' => $session->id_string,
]);
}
public function answer(VO\ConferenceManager\ActivityAnswer $data): TwiML\VoiceResponse
{
$this->logger->debug(__METHOD__, [
'data' => $data,
]);
if ($data instanceof VO\ConferenceManager\SoftPhoneInboundAnswer) {
return $this->answerInboundCall($data);
}
if ($data instanceof VO\ConferenceManager\SoftPhoneOutboundAnswer) {
return $this->answerOutboundCall($data);
}
throw new LogicException('Unable to answer - not supported activity answer instance');
}
private function answerInboundCall(VO\ConferenceManager\SoftPhoneInboundAnswer $data): TwiML\VoiceResponse
{
$this->logger->debug(__METHOD__, [
'callSid' => $data->getCallSid(),
]);
$dateTime = now();
$activity = $this->create(
new VO\ConferenceManager\SoftPhoneInboundCreate(
$data->getCallerId(),
$data->getCallSid(),
$data->getUser()
)
);
/** @var Models\Participant $activityGuest */
$activityGuest = $activity->from;
$activityGuest
->setEnterTime($dateTime)
->save();
/** @var Connection $connection */
$connection = $activityGuest->connections()
->where('type', Connection::TYPE_PSTN)
->firstOrFail();
$connection
->setTelephonyProviderId($data->getCallSid())
->setOpenedAt($dateTime)
->save();
event(new Events\Activities\Connections\Opened($connection));
return $this->joinTwilioConference($connection, [
'startConferenceOnEnter' => true,
'endConferenceOnExit' => true,
'muted' => false,
]);
}
private function answerOutboundCall(VO\ConferenceManager\SoftPhoneOutboundAnswer $data): TwiML\VoiceResponse
{
$connection = $data->getConnection();
$participant = $connection->getParticipant();
$activity = $data->getActivity();
$organiser = $activity->organizer;
$dateTime = now();
$this->logger->debug(__METHOD__, [
'callSid' => $data->getCallSid(),
'connection' => $connection->id_string,
'participant' => $participant->id_string,
'activity' => $activity->id_string,
]);
if (! $participant->hasEnterTime()) {
$participant->update([
'enter_time' => $dateTime,
]);
}
$connection->update([
'is_muted' => $participant->isCoach(),
'opened_at' => $dateTime,
]);
event(new Events\Activities\Connections\Opened($connection));
if ($participant->isCoach()) {
/** @var Connection $roomOwnerConnection */
$roomOwnerConnection = $organiser->connections()->openCall()->firstOrFail();
return $this->joinTwilioConference(
$connection,
[
'coach' => $roomOwnerConnection->getTelephonyProviderId(),
]
);
}
return $this->joinTwilioConference(
$connection,
[
'startConferenceOnEnter' => true,
'endConferenceOnExit' => true,
'muted' => false,
]
);
}
private function determineUserCallerId(Models\User $user): string
{
if ($user->hasCallerId()) {
return $user->getCallerId();
}
// TODO: We should require a caller id to be verified before using the dialer
return $user->getSoftPhoneNumber() ?? $user->phone;
}
private function isRestExceptionAboutTwilioConferenceNotFound(string $exceptionMessage): bool
{
$startsWith = '[HTTP 404] Unable to create record: The requested resource';
$endsWith = 'was not found';
return Str::startsWith($exceptionMessage, $startsWith)
&& Str::endsWith($exceptionMessage, $endsWith);
}
/**
* @throws RestException
* @throws ConfigurationException
* @throws TwilioException
*/
public function dialOtherParty(Connection $callerConnection): self
{
$session = $callerConnection->getSession();
$activity = $session->getActivity();
$roomOwner = $activity->getUser();
$twilio = $this->twilioClientBuilder->build($activity->getTeam());
$this->logger->debug(__METHOD__, [
'session' => $session->id_string,
'activity' => $activity->id_string,
'user' => $roomOwner->id_string,
'connection' => $callerConnection->id_string,
]);
if (! $activity->isTypeSoftPhone() && ! $activity->isTypeSoftphoneInbound()) {
throw new UnexpectedValueException('Unexpected activity type');
}
$callee = $activity->to;
$calleeId = $callee->getPhoneNumber();
/** @var Connection $calleeConnection */
$calleeConnection = $callee->connections()
->whereIn('type', [
Connection::TYPE_PSTN,
Connection::TYPE_WEBRTC,
])
->firstOrFail();
$caller = $activity->from;
// we need to take the number from the connection
// as the one we store on participant level might be the one we call to the rep via PSTN mode
$callerId = $callerConnection->getPhoneNumber();
if (! $caller->is($callerConnection->getParticipant())) {
throw new LogicException(sprintf(
'Unexpected caller participant. Expected: "%s", Actual: "%s"',
$caller->id_string,
$callerConnection->getParticipant()->id_string
));
}
$twilioConferenceSettings = [
'muted' => false,
'startConferenceOnEnter' => true,
'endConferenceOnExit' => true,
];
$hasInboundRecording = $activity->isTypeSoftphoneInbound()
&& $roomOwner->checkSoftphoneInboundRecordPreference();
$hasOutboundRecording = $activity->isTypeSoftPhone()
&& $roomOwner->checkSoftphoneOutboundRecordPreference();
$isRecordingEnabled = $hasInboundRecording || $hasOutboundRecording;
$isRecordingRestricted = $activity->hasRecordingReasonCompliancePrompted()
|| $activity->hasRecordingReasonComplianceRestricted();
if ($isRecordingEnabled && ! $isRecordingRestricted) {
$twilioConferenceSettings = array_merge($twilioConferenceSettings, [
'record' => true,
'recordingChannels' => 'dual',
'recordingStatusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.recording.event'),
'recordingStatusCallbackMethod' => 'POST',
'recordingStatusCallbackEvent' => 'in-progress completed absent',
]);
if ($activity->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {
$twilioConferenceSettings['recordingTrack'] = $activity->isTypeSoftPhone()
? 'outbound'
: 'inbound';
}
}
try {
if ($activity->hasRecordingReasonCompliancePrompted()) {
$this->logger->info('[Softphone] Request compliance prompt via outbound call', [
'activity_uuid' => $activity->getUuid(),
'session' => $session->id_string,
'conference_sid' => $session->getTelephonyProviderId(),
]);
$callInstance = $twilio->createCall(
$callerId,
$calleeId,
$this->urlGenerator->route('jiminny.webhook.softphone.compliance.prompt', [
'session' => $session->id_string,
'connection' => $calleeConnection->id_string,
]),
$this->applyDefaultTwilioParticipantSettings($calleeConnection, $twilioConferenceSettings)
);
$calleeConnection->update([
'telephony_provider_id' => $callInstance->sid,
'parent_connection_id' => $callerConnection->getId(),
]);
} else {
$twilioParticipantConnection = $twilio->createParticipantInstance(
$session->getTelephonyProviderId(),
$callerId,
$calleeId,
$this->applyDefaultTwilioParticipantSettings($calleeConnection, $twilioConferenceSettings)
);
$calleeConnection->update([
'telephony_provider_id' => $twilioParticipantConnection->callSid,
]);
}
} catch (RestException $restException) {
if (! $this->isRestExceptionAboutTwilioConferenceNotFound($restException->getMessage())) {
throw $restException;
}
if (! $activity->isInFiniteState()) {
$activity
->setStatus(Models\Activity::STATUS_CANCELLED)
->save();
$message = __METHOD__ . ': activity.status -> cancelled';
} else {
$message = sprintf(
__METHOD__ . ': not setting to cancelled, activity.status is %s',
$activity->getStatus()
);
}
$this->logger->info($message, [
'activity' => $activity->id_string,
'exception' => $restException,
]);
}
$this->logger->debug(__METHOD__ . ': done', [
'session' => $session->id_string,
'activity' => $activity->id_string,
'user' => $roomOwner->id_string,
'connection' => $callerConnection->id_string,
]);
return $this;
}
private function applyDefaultTwilioParticipantSettings(Connection $connection, array $override = []): array
{
$session = $connection->getSession();
$default = [
'beep' => false,
'muted' => true,
'startConferenceOnEnter' => true,
'endConferenceOnExit' => false,
'record' => false,
'waitUrl' => '',
'statusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.participant.event', [
'connection' => $connection->id_string,
]),
'statusCallbackEvent' => [
'initiated',
'ringing',
'answered',
'completed',
],
'statusCallbackMethod' => 'POST',
'conferenceStatusCallbackEvent' => implode(' ', [
'start',
'end',
'join',
'leave',
'mute',
'hold',
]),
'conferenceStatusCallbackMethod' => 'POST',
'conferenceStatusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.conference.event', [
'session' => $session->getIdString(),
]),
];
if ($session->hasRegion()) {
$default['region'] = $session->getRegion()->getName();
}
return array_merge($default, $override);
}
private function applyDefaultTwilioConferenceSettings(Models\Session $session, array $override = []): array
{
$default = [
'beep' => false,
'muted' => true,
'startConferenceOnEnter' => false,
'endConferenceOnExit' => false,
'waitUrl' => '',
'statusCallbackEvent' => implode(' ', [
'start',
'end',
'join',
'leave',
'mute',
'hold',
// 'speaker',
]),
'statusCallbackMethod' => 'POST',
'statusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.conference.event', [
'session' => $session->getIdString(),
]),
];
if ($session->hasRegion()) {
$default['region'] = $session->getRegion()->getName();
}
return array_merge($default, $override);
}
private function joinTwilioConference(Connection $connection, array $options = []): TwiML\VoiceResponse
{
$session = $connection->getSession();
$activity = $session->getActivity();
$roomOwner = $activity->getUser();
$this->logger->debug(__METHOD__, [
'connection' => $connection->id_string,
'session' => $session->id_string,
'activity' => $activity->id_string,
'user' => $roomOwner->id_string,
]);
$voiceResponse = new TwiML\VoiceResponse();
$voiceResponse->dial()
->setAction($this->urlGenerator->route('jiminny.webhook.softphone.participant.event', [
'connection' => $connection->id_string,
]))
->conference(
$session->getIdString(),
$this->applyDefaultTwilioConferenceSettings($session, $options)
);
$this->logger->debug(__METHOD__ . ': done', [
'session' => $session->id_string,
'result' => $voiceResponse,
]);
return $voiceResponse;
}
}
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Everywhere","depth":5,"bounds":{"left":0.9773936,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"IDE and Project Settings","depth":5,"bounds":{"left":0.9886968,"top":0.019952115,"width":0.011303186,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.042220745,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Http\\Requests\\Settings\\Teams;\n\nuse Jiminny\\Http\\Requests\\ValidatesBillingAddresses;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\User;\nuse Illuminate\\Foundation\\Http\\FormRequest;\nuse Jiminny\\Utils\\DomainResolver;\n\nfinal class CreateTeamRequest extends FormRequest\n{\n use ValidatesBillingAddresses;\n\n public function authorize(): bool\n {\n return true;\n }\n\n public function rules(): array\n {\n $existingFeatures = implode(',', FeatureEnum::names());\n\n $rules = [\n 'name' => ['required', 'string', 'max:150'],\n 'owner_email' => ['required', 'email'],\n 'owner_role' => ['required', 'in:' . implode(',', [\n User::ROLE_RECORDER,\n User::ROLE_ANALYST,\n ])],\n 'account_id' => ['required', 'uuid:accounts'],\n 'calendar' => ['required', 'string', 'max:150'],\n 'crm' => ['required', 'string', 'max:150'],\n 'features' => ['array'],\n 'features.*' => ['in:' . $existingFeatures],\n 'domain' => ['sometimes', 'nullable', 'max:150'],\n 'tier_id' => ['required', 'uuid:tiers'],\n 'partner_id' => ['sometimes', 'nullable', 'uuid:partners'],\n ];\n\n $features = $this->input('features');\n if (in_array(FeatureEnum::DIALER->name, $features)) {\n // Add Billing address rules\n $rules += $this->getBillingAddressRules();\n }\n\n return $rules;\n }\n\n public function getOwnerEmail(): string\n {\n return $this->input('owner_email');\n }\n\n public function getOwnerRole(): string\n {\n return $this->input('owner_role');\n }\n\n public function getDomain(): ?string\n {\n $domain = $this->input('domain');\n\n if ($domain === null) {\n $domain = DomainResolver::fromEmail($this->getOwnerEmail());\n } else {\n $domain = DomainResolver::fromUrl($domain);\n }\n\n return $domain;\n }\n}","depth":4,"bounds":{"left":0.15724733,"top":0.09497207,"width":0.26894948,"height":0.9050279},"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Http\\Requests\\Settings\\Teams;\n\nuse Jiminny\\Http\\Requests\\ValidatesBillingAddresses;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\User;\nuse Illuminate\\Foundation\\Http\\FormRequest;\nuse Jiminny\\Utils\\DomainResolver;\n\nfinal class CreateTeamRequest extends FormRequest\n{\n use ValidatesBillingAddresses;\n\n public function authorize(): bool\n {\n return true;\n }\n\n public function rules(): array\n {\n $existingFeatures = implode(',', FeatureEnum::names());\n\n $rules = [\n 'name' => ['required', 'string', 'max:150'],\n 'owner_email' => ['required', 'email'],\n 'owner_role' => ['required', 'in:' . implode(',', [\n User::ROLE_RECORDER,\n User::ROLE_ANALYST,\n ])],\n 'account_id' => ['required', 'uuid:accounts'],\n 'calendar' => ['required', 'string', 'max:150'],\n 'crm' => ['required', 'string', 'max:150'],\n 'features' => ['array'],\n 'features.*' => ['in:' . $existingFeatures],\n 'domain' => ['sometimes', 'nullable', 'max:150'],\n 'tier_id' => ['required', 'uuid:tiers'],\n 'partner_id' => ['sometimes', 'nullable', 'uuid:partners'],\n ];\n\n $features = $this->input('features');\n if (in_array(FeatureEnum::DIALER->name, $features)) {\n // Add Billing address rules\n $rules += $this->getBillingAddressRules();\n }\n\n return $rules;\n }\n\n public function getOwnerEmail(): string\n {\n return $this->input('owner_email');\n }\n\n public function getOwnerRole(): string\n {\n return $this->input('owner_role');\n }\n\n public function getDomain(): ?string\n {\n $domain = $this->input('domain');\n\n if ($domain === null) {\n $domain = DomainResolver::fromEmail($this->getOwnerEmail());\n } else {\n $domain = DomainResolver::fromUrl($domain);\n }\n\n return $domain;\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.042220745,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"8","depth":4,"bounds":{"left":0.7024601,"top":0.12529927,"width":0.007978723,"height":0.015163607},"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"1","depth":4,"bounds":{"left":0.7124335,"top":0.12529927,"width":0.00731383,"height":0.015163607},"on_screen":true,"role_description":"text"},{"role":"AXButton","text":"Previous Highlighted Error","depth":4,"bounds":{"left":0.72140956,"top":0.123703115,"width":0.00731383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.7287234,"top":0.123703115,"width":0.006981383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Component\\Twilio\\Conference\\ConferenceManager;\n\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Support\\Str;\nuse Jiminny\\Component\\ElasticSearch\\Model\\Observer;\nuse Jiminny\\Component\\Twilio\\Conference\\ConferenceManager;\nuse Jiminny\\Component\\Twilio\\Exception\\OutOfBoundsException;\nuse Jiminny\\Component\\Twilio\\Exception\\UnexpectedValueException;\nuse Jiminny\\Component\\Twilio\\Resolver;\nuse Jiminny\\Component\\Twilio\\VO;\nuse Jiminny\\Component\\UrlGenerator\\Webhook;\nuse Jiminny\\Events;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Services\\ActivityService;\nuse Jiminny\\Services\\Crm\\CachedCrmServiceDecorator;\nuse Jiminny\\Services\\Crm\\ProviderRegistry;\nuse Jiminny\\Services\\Telephony\\TwilioClientBuilder;\nuse Psr\\Log\\LoggerInterface;\nuse Twilio\\Exceptions\\ConfigurationException;\nuse Twilio\\Exceptions\\RestException;\nuse Twilio\\Exceptions\\TwilioException;\nuse Twilio\\TwiML;\n\nfinal readonly class SoftPhoneManager implements ConferenceManager\n{\n public const int COMPLIANCE_PROMPT_TIMEOUT_SECONDS = 20;\n public const string COMPLIANCE_PROMPT_ACCEPT_DIGIT = '1';\n\n public function __construct(\n private ProviderRegistry $crmProviderRegistry,\n private Webhook $urlGenerator,\n private ActivityService $activityService,\n private LoggerInterface $logger,\n private TwilioClientBuilder $twilioClientBuilder,\n ) {\n }\n\n public function create(VO\\ConferenceManager\\ActivityCreate $data): Models\\Activity\n {\n $this->logger->debug(__METHOD__, [\n 'data' => $data,\n 'instanceof' => get_class($data),\n ]);\n\n $activity = Observer::skipEvents(function () use ($data) {\n if ($data instanceof VO\\ConferenceManager\\SoftPhoneInboundCreate) {\n $activity = $this->createInboundActivity($data);\n } elseif ($data instanceof VO\\ConferenceManager\\SoftPhoneOutboundCreate) {\n $activity = $this->createOutboundActivity($data);\n } else {\n throw new LogicException(sprintf(\n 'Unknown softphone implementation: %s',\n get_class($data)\n ));\n }\n\n return $activity;\n });\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'instanceof' => get_class($data),\n 'activity' => $activity->id_string,\n ]);\n\n return $activity;\n }\n\n private function createOutboundActivity(VO\\ConferenceManager\\SoftPhoneOutboundCreate $data): Models\\Activity\n {\n $startTime = microtime(true);\n $this->logger->debug(__METHOD__, [\n 'data' => $data,\n ]);\n\n $now = now();\n $user = $data->getUser();\n $team = $user->getTeam();\n $device = $data->getDevice();\n $phoneNumber = $data->getPhoneNumber();\n $route = $data->getPhoneRoute();\n\n if (! $this->activityService->teamCanDial($team, $phoneNumber)) {\n $region = getRegionByNumber($phoneNumber, $user->getCountryCode());\n\n throw new LogicException(sprintf(\n 'Sorry, dialing %s is not available with your subscription.'\n . ' Please contact your manager to enable additional destinations.',\n $region ?? 'this number'\n ));\n }\n\n $lead = null;\n $account = null;\n $contact = null;\n $stage = null;\n $opportunity = null;\n\n // Setup services.\n $crmService = $this->crmProviderRegistry->get($team->crm->provider);\n\n if (! $user->isCrmRequired()) {\n $crmService->setUser($user->team->owner);\n } else {\n $crmService->setUser($user);\n }\n\n $prospectId = $data->getProspectId();\n\n try {\n if ($prospectId !== null) {\n $crmStart = microtime(true);\n $this->logger->info('[SoftPhoneManager] Starting CRM parseRecords', [\n 'prospect_id' => $prospectId,\n 'object_type' => $data->getObjectType(),\n ]);\n [$lead, $account, $opportunity, $contact, $stage] = $crmService->parseRecords(\n $prospectId,\n $data->getObjectType()\n );\n $this->logger->info('[SoftPhoneManager] CRM parseRecords completed', [\n 'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),\n 'parse_duration_ms' => round((microtime(true) - $crmStart) * 1000, 2),\n 'found_lead' => $lead !== null,\n 'found_account' => $account !== null,\n 'found_opportunity' => $opportunity !== null,\n 'found_contact' => $contact !== null,\n ]);\n\n // Try to attach a contact if we have an opportunity.\n if ($opportunity !== null && $contact === null) {\n $matchStart = microtime(true);\n $this->logger->info('[SoftPhoneManager] Starting CRM matchByPhone');\n [, , , $contact, ] = $crmService->matchByPhone(\n $data->getPhoneNumber(),\n $data->getRawPhoneNumber(),\n $user->getId()\n );\n $this->logger->info('[SoftPhoneManager] CRM matchByPhone completed', [\n 'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),\n 'match_duration_ms' => round((microtime(true) - $matchStart) * 1000, 2),\n 'found_contact' => $contact !== null,\n ]);\n }\n } else {\n $decorator = resolve(CachedCrmServiceDecorator::class);\n $decorator->setCrmService($crmService);\n\n [$lead, $account, $opportunity, $contact, $stage] = $decorator->matchByPhone(\n $data->getPhoneNumber(),\n $data->getRawPhoneNumber(),\n $user->getId()\n );\n }\n } catch (\\Throwable $throwable) {\n $this->logger->error('[' . $crmService->getDisplayName() . '] Error looking up customer', [\n 'exception' => $throwable,\n ]);\n // maybe their crm is disconnected, but this shouldn't prevent an outbound call from happening.\n }\n\n if ($data->hasProspectStage()) {\n /** @var Models\\Stage $stage */\n $stage = $team->crm->stages()->uuid($data->getProspectStage());\n }\n\n $dbStart = microtime(true);\n $this->logger->info('[SoftPhoneManager] Starting activity creation in DB');\n $activity = $user->activities()->create([\n 'type' => Models\\Activity::TYPE_SOFTPHONE,\n 'provider' => Models\\Activity::PROVIDER_TWILIO,\n 'device_id' => $device->id ?? null,\n 'crm_configuration_id' => $team->crm_id,\n 'lead_id' => $lead->id ?? null,\n 'account_id' => $account->id ?? null,\n 'contact_id' => $contact->id ?? null,\n 'opportunity_id' => $opportunity->id ?? null,\n 'value' => $opportunity ? $opportunity->value : null,\n 'stage_id' => $stage->id ?? null,\n 'status' => Models\\Activity::STATUS_PENDING,\n 'recording_state' => Models\\Activity::RECORDING_OFF,\n 'recording_reason_code' => $this->getVoiceRecordingReasonCode($team, $phoneNumber),\n 'scheduled_start_time' => $now,\n ]);\n $this->logger->info('[SoftPhoneManager] Activity created in DB', [\n 'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),\n 'db_duration_ms' => round((microtime(true) - $dbStart) * 1000, 2),\n 'activity_id' => $activity->id ?? null,\n ]);\n\n if (! $activity instanceof Models\\Activity) {\n throw new LogicException('Activity model expected');\n }\n\n $regionId = null;\n if ($user->hasRegionId()) {\n $regionId = $user->getRegionId();\n } elseif ($data->hasRegion()) {\n $regionId = $data->getRegion()->getId();\n }\n\n /** @var Models\\Session $session */\n $session = $activity->sessions()->create([\n 'type' => Models\\Session::TYPE_DIALER,\n 'region_id' => $regionId,\n 'is_muted' => false,\n ]);\n\n $phoneRouteResolver = new Resolver\\PhoneRouteResolver($user, $route);\n $phoneNumberOrigin = $phoneRouteResolver->getPhoneNumberOrigin();\n $connectionType = $phoneRouteResolver->getConnectionType();\n $callerId = $this->determineUserCallerId($user);\n\n /** @var Models\\Participant $caller */\n $caller = $activity->participants()->create([\n 'user_id' => $user->id,\n 'email' => $user->email,\n 'name' => $user->name,\n 'phone_number' => $phoneRouteResolver->mustUsePSTN()\n ? $phoneNumberOrigin\n : $callerId,\n ]);\n\n $caller->connections()->create([\n 'session_id' => $session->getId(),\n 'direction' => $phoneRouteResolver->mustUsePSTN() ? 'outbound-api' : 'outbound',\n 'phone' => $callerId,\n 'type' => $connectionType,\n ]);\n\n /** @var Models\\Participant $callee */\n $callee = $activity->participants()->create([\n 'lead_id' => $activity->lead_id ?? null,\n 'contact_id' => $activity->contact_id ?? null,\n 'phone_number' => $phoneNumber,\n 'name' => $activity->prospect_name,\n ]);\n\n $callee->connections()->create([\n 'session_id' => $session->getId(),\n 'phone' => $phoneNumber,\n 'direction' => 'outbound-api',\n 'type' => Connection::TYPE_PSTN,\n ]);\n\n $activity->update([\n 'from_participant_id' => $caller->id,\n 'to_participant_id' => $callee->id,\n ]);\n\n $activity->refresh();\n\n $this->logger->info('[SoftPhoneManager] createOutboundActivity completed', [\n 'total_duration_ms' => round((microtime(true) - $startTime) * 1000, 2),\n 'activity_id' => $activity->id_string,\n ]);\n $this->logger->debug(__METHOD__ . ': done', [\n 'data' => $data,\n 'activity' => $activity->id_string,\n 'session' => $session->id_string,\n 'caller' => $caller->id_string,\n 'callee' => $callee->id_string,\n ]);\n\n return $activity;\n }\n\n private function createInboundActivity(VO\\ConferenceManager\\SoftPhoneInboundCreate $data): Models\\Activity\n {\n $this->logger->debug(__METHOD__, [\n 'callSid' => $data->getCallSid(),\n ]);\n\n $roomOwner = $data->getUser();\n $team = $roomOwner->getTeam();\n $phoneNumber = $roomOwner->getSoftPhoneInboundDestinationNumber();\n $callerId = $data->getCallerId();\n $callerCallSid = $data->getCallSid();\n\n $now = now();\n\n if (! $this->activityService->teamCanDial($roomOwner->getTeam(), $roomOwner->softphone_inbound_destination)) {\n $region = getRegionByNumber($roomOwner->softphone_inbound_destination, $roomOwner->getCountryCode());\n\n throw new LogicException(\n sprintf(\n 'Sorry, dialing %s is not available with your subscription.'\n . ' Please contact your manager to enable additional destinations.',\n $region ?? ' this number',\n ),\n );\n }\n\n $lead = $account = $opportunity = $contact = $stage = null;\n\n try {\n $crmService = $this->crmProviderRegistry->get($roomOwner->getTeam()->crm->provider);\n $crmService->setUser($roomOwner);\n\n [$lead, $account, $opportunity, $contact, $stage] = $crmService->matchByPhone(\n $callerId,\n null,\n $roomOwner->getId()\n );\n } catch (\\Throwable $throwable) {\n $this->logger->error(__METHOD__ . ': crm exception', [\n 'exception' => $throwable,\n ]);\n // maybe their crm is disconnected, but this shouldn't prevent an inbound call from happening\n }\n\n /** @var Models\\Activity $activity */\n $activity = $roomOwner->activities()->create([\n 'type' => Models\\Activity::TYPE_SOFTPHONE_INBOUND,\n 'provider' => Models\\Activity::PROVIDER_TWILIO,\n 'crm_configuration_id' => $team->crm_id,\n 'lead_id' => $lead->id ?? null,\n 'account_id' => $account->id ?? null,\n 'contact_id' => $contact->id ?? null,\n 'opportunity_id' => $opportunity->id ?? null,\n 'stage_id' => $stage->id ?? null,\n 'status' => Models\\Activity::STATUS_RINGING,\n 'recording_state' => Models\\Activity::RECORDING_OFF,\n 'recording_reason_code' => $this->getVoiceRecordingReasonCode($team, $callerId),\n 'scheduled_start_time' => $now,\n ]);\n\n /** @var Models\\Session $session */\n $session = $activity->sessions()->create([\n 'type' => Models\\Session::TYPE_DIALER,\n 'region_id' => $roomOwner->getRegionId(),\n 'is_muted' => false,\n ]);\n\n /** @var Models\\Participant $caller */\n $caller = $activity->participants()->create([\n 'lead_id' => $activity->lead_id ?? null,\n 'contact_id' => $activity->contact_id ?? null,\n 'phone_number' => $callerId,\n 'name' => $activity->prospect_name,\n 'enter_time' => $now,\n ]);\n\n $caller->connections()->create([\n 'telephony_provider_id' => $callerCallSid,\n 'session_id' => $session->getId(),\n 'phone' => $callerId,\n 'direction' => 'inbound',\n 'type' => Connection::TYPE_PSTN,\n 'opened_at' => $now,\n ]);\n\n /** @var Models\\Participant $callee */\n $callee = $activity->participants()->create([\n 'user_id' => $roomOwner->id,\n 'email' => $roomOwner->email,\n 'name' => $roomOwner->name,\n 'phone_number' => $phoneNumber,\n ]);\n\n $callee->connections()->create([\n 'session_id' => $session->getId(),\n 'direction' => 'outbound-api',\n 'phone' => $phoneNumber,\n 'type' => Connection::TYPE_PSTN,\n ]);\n\n $activity->update([\n 'from_participant_id' => $caller->id,\n 'to_participant_id' => $callee->id,\n ]);\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'callSid' => $data->getCallSid(),\n 'activity' => $activity->id_string,\n 'session' => $session->id_string,\n 'caller' => $caller->id_string,\n 'callee' => $callee->id_string,\n ]);\n\n $activity->refresh();\n\n return $activity;\n }\n\n private function getVoiceRecordingReasonCode(Models\\Team $team, string $phoneNumber): int\n {\n $this->logger->debug(__METHOD__, [\n 'team' => $team->id_string,\n 'phone' => $phoneNumber,\n ]);\n\n if (\n ! $team->hasComplianceModeRecordingPrompt()\n && ! $team->hasComplianceModeRecordingRestrictToOneSide()\n && ! $team->hasComplianceModeRecordingRestrictRecording()\n ) {\n return 0;\n }\n\n /** @var Models\\VoiceConsentPrefix|null $voiceConsentPolicy */\n $voiceConsentPolicy = Models\\VoiceConsentPrefix::query()\n ->whereRaw(\"? LIKE CONCAT(destination_prefix, '%')\", [$phoneNumber])\n ->where(static function (Eloquent\\Builder $builder) use ($team): void {\n $builder\n ->whereNull('team_id')\n ->orWhere('team_id', $team->getId());\n })\n ->orderByDesc('team_id')\n ->first();\n\n if (! $voiceConsentPolicy instanceof Models\\VoiceConsentPrefix || $voiceConsentPolicy->isAllowed()) {\n return 0;\n }\n\n if ($team->hasComplianceModeRecordingPrompt()) {\n // This number requires consent from the other party before recording the call.\n return Models\\Activity::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT;\n }\n\n if ($team->hasComplianceModeRecordingRestrictToOneSide()) {\n return Models\\Activity::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE;\n }\n\n if ($team->hasComplianceModeRecordingRestrictRecording()) {\n return Models\\Activity::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT;\n }\n\n return 0;\n }\n\n /**\n * @throws ConfigurationException\n * @throws TwilioException\n */\n public function dialOrganiser(Models\\Activity $activity): void\n {\n $this->logger->debug(__METHOD__, [\n 'activity' => $activity->id_string,\n ]);\n\n /** @var Models\\Participant $organiser */\n $organiser = $activity->organizer;\n $roomOwner = $activity->getUser();\n $twilio = $this->twilioClientBuilder->build($activity->getTeam());\n\n $canBeDialed =\n $activity->isTypeSoftPhone()\n && ! $activity->hasStarted()\n && $activity->isPending()\n && $organiser->connections()\n ->where('type', '=', Connection::TYPE_PSTN)\n ->whereNull('opened_at')\n ->exists();\n\n if (! $canBeDialed) {\n throw new OutOfBoundsException('Cannot make an outbound call to this activity.');\n }\n\n /** @var Connection $organiserConnection */\n $organiserConnection = $organiser->connections()\n ->where('type', '=', Connection::TYPE_PSTN)\n ->whereNull('opened_at')\n ->firstOrFail();\n\n /** @var Models\\Session $session */\n $session = $organiserConnection->getSession();\n\n $twilioConferenceSettings = $this->applyDefaultTwilioParticipantSettings($organiserConnection, [\n 'muted' => false,\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => true,\n ]);\n\n // What number will the organizer see as caller id\n $callerId = $roomOwner->getSoftPhoneNumber();\n\n if ($callerId === null) {\n $callee = $activity->participants()->whereNull('user_id')->first();\n // This is a bridge call. We make it look like the callee is calling the organizer\n $callerId = $callee->phone_number;\n }\n\n // What number will the prospect see as caller id\n $calleeId = $organiser->getPhoneNumber();\n\n $this->logger->debug(__METHOD__ . ': twilio call', [\n 'calleeId' => $calleeId,\n 'callerId' => $callerId,\n ]);\n\n $twilioParticipant = $twilio->createParticipantInstance(\n $session->id_string,\n $callerId,\n $calleeId,\n $twilioConferenceSettings\n );\n\n $organiserConnection\n ->setTelephonyProviderId($twilioParticipant->callSid)\n ->save();\n\n $session\n ->setTelephonyProviderId($twilioParticipant->conferenceSid)\n ->save();\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'activity' => $activity->id_string,\n 'session' => $session->id_string,\n ]);\n }\n\n public function dialCoach(Models\\Activity $activity, Models\\User $user): void\n {\n throw new \\LogicException('Not implemented yet');\n }\n\n /**\n * @throws ConfigurationException\n * @throws TwilioException\n */\n public function terminate(VO\\ConferenceManager\\ActivityTerminate $data): void\n {\n if (! $data instanceof VO\\ConferenceManager\\SoftphoneTerminate) {\n throw new UnexpectedValueException(sprintf(\n 'Expecting an instance of \"%s\", but \"%s\" given.',\n VO\\ConferenceManager\\SoftphoneTerminate::class,\n \\get_class($data)\n ));\n }\n\n $this->logger->debug(__METHOD__, [\n 'activity' => $data->getActivity()->id_string,\n 'user' => $data->getUser()->id_string,\n ]);\n\n $activity = $data->getActivity();\n $roomOwner = $activity->getUser();\n\n $isCancelling = ! $activity->isInFiniteState() && ! $activity->isInProgress();\n\n if ($isCancelling) {\n $activity\n ->setStatus(Models\\Activity::STATUS_CANCELLED)\n ->save();\n }\n\n /** @var Models\\Session $session */\n $session = $activity->sessions->first();\n\n /** @var Models\\Participant $organiser */\n $organiser = $activity->organizer;\n\n /** @var Connection $organiserConnection */\n $organiserConnection = $organiser->connections()\n ->whereIn('type', [\n Connection::TYPE_WEBRTC,\n Connection::TYPE_PSTN,\n ])\n ->firstOrFail();\n\n if (! $organiserConnection->hasTelephonyProviderId()) {\n throw new LogicException(\n 'Unable to terminate call as we do not yet know the organiser telephony provider id',\n );\n }\n\n $twilioClient = $this->twilioClientBuilder->build($activity->getTeam());\n\n $twilioClient->terminateVoiceCall($organiserConnection->getTelephonyProviderId());\n\n $session->hasTelephonyProviderId()\n && $twilioClient->terminateConference($session->getTelephonyProviderId());\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'activity' => $activity->id_string,\n 'user' => $roomOwner->id_string,\n 'session' => $session->id_string,\n ]);\n }\n\n public function answer(VO\\ConferenceManager\\ActivityAnswer $data): TwiML\\VoiceResponse\n {\n $this->logger->debug(__METHOD__, [\n 'data' => $data,\n ]);\n\n if ($data instanceof VO\\ConferenceManager\\SoftPhoneInboundAnswer) {\n return $this->answerInboundCall($data);\n }\n\n if ($data instanceof VO\\ConferenceManager\\SoftPhoneOutboundAnswer) {\n return $this->answerOutboundCall($data);\n }\n\n throw new LogicException('Unable to answer - not supported activity answer instance');\n }\n\n private function answerInboundCall(VO\\ConferenceManager\\SoftPhoneInboundAnswer $data): TwiML\\VoiceResponse\n {\n $this->logger->debug(__METHOD__, [\n 'callSid' => $data->getCallSid(),\n ]);\n\n $dateTime = now();\n\n $activity = $this->create(\n new VO\\ConferenceManager\\SoftPhoneInboundCreate(\n $data->getCallerId(),\n $data->getCallSid(),\n $data->getUser()\n )\n );\n\n /** @var Models\\Participant $activityGuest */\n $activityGuest = $activity->from;\n\n $activityGuest\n ->setEnterTime($dateTime)\n ->save();\n\n /** @var Connection $connection */\n $connection = $activityGuest->connections()\n ->where('type', Connection::TYPE_PSTN)\n ->firstOrFail();\n\n $connection\n ->setTelephonyProviderId($data->getCallSid())\n ->setOpenedAt($dateTime)\n ->save();\n\n event(new Events\\Activities\\Connections\\Opened($connection));\n\n return $this->joinTwilioConference($connection, [\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => true,\n 'muted' => false,\n ]);\n }\n\n private function answerOutboundCall(VO\\ConferenceManager\\SoftPhoneOutboundAnswer $data): TwiML\\VoiceResponse\n {\n $connection = $data->getConnection();\n $participant = $connection->getParticipant();\n $activity = $data->getActivity();\n $organiser = $activity->organizer;\n $dateTime = now();\n\n $this->logger->debug(__METHOD__, [\n 'callSid' => $data->getCallSid(),\n 'connection' => $connection->id_string,\n 'participant' => $participant->id_string,\n 'activity' => $activity->id_string,\n ]);\n\n if (! $participant->hasEnterTime()) {\n $participant->update([\n 'enter_time' => $dateTime,\n ]);\n }\n\n $connection->update([\n 'is_muted' => $participant->isCoach(),\n 'opened_at' => $dateTime,\n ]);\n\n event(new Events\\Activities\\Connections\\Opened($connection));\n\n if ($participant->isCoach()) {\n /** @var Connection $roomOwnerConnection */\n $roomOwnerConnection = $organiser->connections()->openCall()->firstOrFail();\n\n return $this->joinTwilioConference(\n $connection,\n [\n 'coach' => $roomOwnerConnection->getTelephonyProviderId(),\n ]\n );\n }\n\n return $this->joinTwilioConference(\n $connection,\n [\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => true,\n 'muted' => false,\n ]\n );\n }\n\n private function determineUserCallerId(Models\\User $user): string\n {\n if ($user->hasCallerId()) {\n return $user->getCallerId();\n }\n\n // TODO: We should require a caller id to be verified before using the dialer\n return $user->getSoftPhoneNumber() ?? $user->phone;\n }\n\n private function isRestExceptionAboutTwilioConferenceNotFound(string $exceptionMessage): bool\n {\n $startsWith = '[HTTP 404] Unable to create record: The requested resource';\n $endsWith = 'was not found';\n\n return Str::startsWith($exceptionMessage, $startsWith)\n && Str::endsWith($exceptionMessage, $endsWith);\n }\n\n /**\n * @throws RestException\n * @throws ConfigurationException\n * @throws TwilioException\n */\n public function dialOtherParty(Connection $callerConnection): self\n {\n $session = $callerConnection->getSession();\n $activity = $session->getActivity();\n $roomOwner = $activity->getUser();\n $twilio = $this->twilioClientBuilder->build($activity->getTeam());\n\n $this->logger->debug(__METHOD__, [\n 'session' => $session->id_string,\n 'activity' => $activity->id_string,\n 'user' => $roomOwner->id_string,\n 'connection' => $callerConnection->id_string,\n ]);\n\n if (! $activity->isTypeSoftPhone() && ! $activity->isTypeSoftphoneInbound()) {\n throw new UnexpectedValueException('Unexpected activity type');\n }\n\n $callee = $activity->to;\n $calleeId = $callee->getPhoneNumber();\n\n /** @var Connection $calleeConnection */\n $calleeConnection = $callee->connections()\n ->whereIn('type', [\n Connection::TYPE_PSTN,\n Connection::TYPE_WEBRTC,\n ])\n ->firstOrFail();\n\n $caller = $activity->from;\n\n // we need to take the number from the connection\n // as the one we store on participant level might be the one we call to the rep via PSTN mode\n $callerId = $callerConnection->getPhoneNumber();\n\n if (! $caller->is($callerConnection->getParticipant())) {\n throw new LogicException(sprintf(\n 'Unexpected caller participant. Expected: \"%s\", Actual: \"%s\"',\n $caller->id_string,\n $callerConnection->getParticipant()->id_string\n ));\n }\n\n $twilioConferenceSettings = [\n 'muted' => false,\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => true,\n ];\n\n $hasInboundRecording = $activity->isTypeSoftphoneInbound()\n && $roomOwner->checkSoftphoneInboundRecordPreference();\n\n $hasOutboundRecording = $activity->isTypeSoftPhone()\n && $roomOwner->checkSoftphoneOutboundRecordPreference();\n\n $isRecordingEnabled = $hasInboundRecording || $hasOutboundRecording;\n\n $isRecordingRestricted = $activity->hasRecordingReasonCompliancePrompted()\n || $activity->hasRecordingReasonComplianceRestricted();\n\n if ($isRecordingEnabled && ! $isRecordingRestricted) {\n $twilioConferenceSettings = array_merge($twilioConferenceSettings, [\n 'record' => true,\n 'recordingChannels' => 'dual',\n 'recordingStatusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.recording.event'),\n 'recordingStatusCallbackMethod' => 'POST',\n 'recordingStatusCallbackEvent' => 'in-progress completed absent',\n ]);\n\n if ($activity->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n $twilioConferenceSettings['recordingTrack'] = $activity->isTypeSoftPhone()\n ? 'outbound'\n : 'inbound';\n }\n }\n\n try {\n if ($activity->hasRecordingReasonCompliancePrompted()) {\n $this->logger->info('[Softphone] Request compliance prompt via outbound call', [\n 'activity_uuid' => $activity->getUuid(),\n 'session' => $session->id_string,\n 'conference_sid' => $session->getTelephonyProviderId(),\n ]);\n\n $callInstance = $twilio->createCall(\n $callerId,\n $calleeId,\n $this->urlGenerator->route('jiminny.webhook.softphone.compliance.prompt', [\n 'session' => $session->id_string,\n 'connection' => $calleeConnection->id_string,\n ]),\n $this->applyDefaultTwilioParticipantSettings($calleeConnection, $twilioConferenceSettings)\n );\n\n $calleeConnection->update([\n 'telephony_provider_id' => $callInstance->sid,\n 'parent_connection_id' => $callerConnection->getId(),\n ]);\n } else {\n $twilioParticipantConnection = $twilio->createParticipantInstance(\n $session->getTelephonyProviderId(),\n $callerId,\n $calleeId,\n $this->applyDefaultTwilioParticipantSettings($calleeConnection, $twilioConferenceSettings)\n );\n\n $calleeConnection->update([\n 'telephony_provider_id' => $twilioParticipantConnection->callSid,\n ]);\n }\n } catch (RestException $restException) {\n if (! $this->isRestExceptionAboutTwilioConferenceNotFound($restException->getMessage())) {\n throw $restException;\n }\n\n if (! $activity->isInFiniteState()) {\n $activity\n ->setStatus(Models\\Activity::STATUS_CANCELLED)\n ->save();\n\n $message = __METHOD__ . ': activity.status -> cancelled';\n } else {\n $message = sprintf(\n __METHOD__ . ': not setting to cancelled, activity.status is %s',\n $activity->getStatus()\n );\n }\n\n $this->logger->info($message, [\n 'activity' => $activity->id_string,\n 'exception' => $restException,\n ]);\n }\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'session' => $session->id_string,\n 'activity' => $activity->id_string,\n 'user' => $roomOwner->id_string,\n 'connection' => $callerConnection->id_string,\n ]);\n\n return $this;\n }\n\n private function applyDefaultTwilioParticipantSettings(Connection $connection, array $override = []): array\n {\n $session = $connection->getSession();\n\n $default = [\n 'beep' => false,\n 'muted' => true,\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => false,\n 'record' => false,\n 'waitUrl' => '',\n 'statusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.participant.event', [\n 'connection' => $connection->id_string,\n ]),\n 'statusCallbackEvent' => [\n 'initiated',\n 'ringing',\n 'answered',\n 'completed',\n ],\n 'statusCallbackMethod' => 'POST',\n 'conferenceStatusCallbackEvent' => implode(' ', [\n 'start',\n 'end',\n 'join',\n 'leave',\n 'mute',\n 'hold',\n ]),\n 'conferenceStatusCallbackMethod' => 'POST',\n 'conferenceStatusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.conference.event', [\n 'session' => $session->getIdString(),\n ]),\n ];\n\n if ($session->hasRegion()) {\n $default['region'] = $session->getRegion()->getName();\n }\n\n return array_merge($default, $override);\n }\n\n private function applyDefaultTwilioConferenceSettings(Models\\Session $session, array $override = []): array\n {\n $default = [\n 'beep' => false,\n 'muted' => true,\n 'startConferenceOnEnter' => false,\n 'endConferenceOnExit' => false,\n 'waitUrl' => '',\n 'statusCallbackEvent' => implode(' ', [\n 'start',\n 'end',\n 'join',\n 'leave',\n 'mute',\n 'hold',\n// 'speaker',\n ]),\n 'statusCallbackMethod' => 'POST',\n 'statusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.conference.event', [\n 'session' => $session->getIdString(),\n ]),\n ];\n\n if ($session->hasRegion()) {\n $default['region'] = $session->getRegion()->getName();\n }\n\n return array_merge($default, $override);\n }\n\n private function joinTwilioConference(Connection $connection, array $options = []): TwiML\\VoiceResponse\n {\n $session = $connection->getSession();\n $activity = $session->getActivity();\n $roomOwner = $activity->getUser();\n\n $this->logger->debug(__METHOD__, [\n 'connection' => $connection->id_string,\n 'session' => $session->id_string,\n 'activity' => $activity->id_string,\n 'user' => $roomOwner->id_string,\n ]);\n\n $voiceResponse = new TwiML\\VoiceResponse();\n\n $voiceResponse->dial()\n ->setAction($this->urlGenerator->route('jiminny.webhook.softphone.participant.event', [\n 'connection' => $connection->id_string,\n ]))\n ->conference(\n $session->getIdString(),\n $this->applyDefaultTwilioConferenceSettings($session, $options)\n );\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'session' => $session->id_string,\n 'result' => $voiceResponse,\n ]);\n\n return $voiceResponse;\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Component\\Twilio\\Conference\\ConferenceManager;\n\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Support\\Str;\nuse Jiminny\\Component\\ElasticSearch\\Model\\Observer;\nuse Jiminny\\Component\\Twilio\\Conference\\ConferenceManager;\nuse Jiminny\\Component\\Twilio\\Exception\\OutOfBoundsException;\nuse Jiminny\\Component\\Twilio\\Exception\\UnexpectedValueException;\nuse Jiminny\\Component\\Twilio\\Resolver;\nuse Jiminny\\Component\\Twilio\\VO;\nuse Jiminny\\Component\\UrlGenerator\\Webhook;\nuse Jiminny\\Events;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Services\\ActivityService;\nuse Jiminny\\Services\\Crm\\CachedCrmServiceDecorator;\nuse Jiminny\\Services\\Crm\\ProviderRegistry;\nuse Jiminny\\Services\\Telephony\\TwilioClientBuilder;\nuse Psr\\Log\\LoggerInterface;\nuse Twilio\\Exceptions\\ConfigurationException;\nuse Twilio\\Exceptions\\RestException;\nuse Twilio\\Exceptions\\TwilioException;\nuse Twilio\\TwiML;\n\nfinal readonly class SoftPhoneManager implements ConferenceManager\n{\n public const int COMPLIANCE_PROMPT_TIMEOUT_SECONDS = 20;\n public const string COMPLIANCE_PROMPT_ACCEPT_DIGIT = '1';\n\n public function __construct(\n private ProviderRegistry $crmProviderRegistry,\n private Webhook $urlGenerator,\n private ActivityService $activityService,\n private LoggerInterface $logger,\n private TwilioClientBuilder $twilioClientBuilder,\n ) {\n }\n\n public function create(VO\\ConferenceManager\\ActivityCreate $data): Models\\Activity\n {\n $this->logger->debug(__METHOD__, [\n 'data' => $data,\n 'instanceof' => get_class($data),\n ]);\n\n $activity = Observer::skipEvents(function () use ($data) {\n if ($data instanceof VO\\ConferenceManager\\SoftPhoneInboundCreate) {\n $activity = $this->createInboundActivity($data);\n } elseif ($data instanceof VO\\ConferenceManager\\SoftPhoneOutboundCreate) {\n $activity = $this->createOutboundActivity($data);\n } else {\n throw new LogicException(sprintf(\n 'Unknown softphone implementation: %s',\n get_class($data)\n ));\n }\n\n return $activity;\n });\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'instanceof' => get_class($data),\n 'activity' => $activity->id_string,\n ]);\n\n return $activity;\n }\n\n private function createOutboundActivity(VO\\ConferenceManager\\SoftPhoneOutboundCreate $data): Models\\Activity\n {\n $startTime = microtime(true);\n $this->logger->debug(__METHOD__, [\n 'data' => $data,\n ]);\n\n $now = now();\n $user = $data->getUser();\n $team = $user->getTeam();\n $device = $data->getDevice();\n $phoneNumber = $data->getPhoneNumber();\n $route = $data->getPhoneRoute();\n\n if (! $this->activityService->teamCanDial($team, $phoneNumber)) {\n $region = getRegionByNumber($phoneNumber, $user->getCountryCode());\n\n throw new LogicException(sprintf(\n 'Sorry, dialing %s is not available with your subscription.'\n . ' Please contact your manager to enable additional destinations.',\n $region ?? 'this number'\n ));\n }\n\n $lead = null;\n $account = null;\n $contact = null;\n $stage = null;\n $opportunity = null;\n\n // Setup services.\n $crmService = $this->crmProviderRegistry->get($team->crm->provider);\n\n if (! $user->isCrmRequired()) {\n $crmService->setUser($user->team->owner);\n } else {\n $crmService->setUser($user);\n }\n\n $prospectId = $data->getProspectId();\n\n try {\n if ($prospectId !== null) {\n $crmStart = microtime(true);\n $this->logger->info('[SoftPhoneManager] Starting CRM parseRecords', [\n 'prospect_id' => $prospectId,\n 'object_type' => $data->getObjectType(),\n ]);\n [$lead, $account, $opportunity, $contact, $stage] = $crmService->parseRecords(\n $prospectId,\n $data->getObjectType()\n );\n $this->logger->info('[SoftPhoneManager] CRM parseRecords completed', [\n 'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),\n 'parse_duration_ms' => round((microtime(true) - $crmStart) * 1000, 2),\n 'found_lead' => $lead !== null,\n 'found_account' => $account !== null,\n 'found_opportunity' => $opportunity !== null,\n 'found_contact' => $contact !== null,\n ]);\n\n // Try to attach a contact if we have an opportunity.\n if ($opportunity !== null && $contact === null) {\n $matchStart = microtime(true);\n $this->logger->info('[SoftPhoneManager] Starting CRM matchByPhone');\n [, , , $contact, ] = $crmService->matchByPhone(\n $data->getPhoneNumber(),\n $data->getRawPhoneNumber(),\n $user->getId()\n );\n $this->logger->info('[SoftPhoneManager] CRM matchByPhone completed', [\n 'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),\n 'match_duration_ms' => round((microtime(true) - $matchStart) * 1000, 2),\n 'found_contact' => $contact !== null,\n ]);\n }\n } else {\n $decorator = resolve(CachedCrmServiceDecorator::class);\n $decorator->setCrmService($crmService);\n\n [$lead, $account, $opportunity, $contact, $stage] = $decorator->matchByPhone(\n $data->getPhoneNumber(),\n $data->getRawPhoneNumber(),\n $user->getId()\n );\n }\n } catch (\\Throwable $throwable) {\n $this->logger->error('[' . $crmService->getDisplayName() . '] Error looking up customer', [\n 'exception' => $throwable,\n ]);\n // maybe their crm is disconnected, but this shouldn't prevent an outbound call from happening.\n }\n\n if ($data->hasProspectStage()) {\n /** @var Models\\Stage $stage */\n $stage = $team->crm->stages()->uuid($data->getProspectStage());\n }\n\n $dbStart = microtime(true);\n $this->logger->info('[SoftPhoneManager] Starting activity creation in DB');\n $activity = $user->activities()->create([\n 'type' => Models\\Activity::TYPE_SOFTPHONE,\n 'provider' => Models\\Activity::PROVIDER_TWILIO,\n 'device_id' => $device->id ?? null,\n 'crm_configuration_id' => $team->crm_id,\n 'lead_id' => $lead->id ?? null,\n 'account_id' => $account->id ?? null,\n 'contact_id' => $contact->id ?? null,\n 'opportunity_id' => $opportunity->id ?? null,\n 'value' => $opportunity ? $opportunity->value : null,\n 'stage_id' => $stage->id ?? null,\n 'status' => Models\\Activity::STATUS_PENDING,\n 'recording_state' => Models\\Activity::RECORDING_OFF,\n 'recording_reason_code' => $this->getVoiceRecordingReasonCode($team, $phoneNumber),\n 'scheduled_start_time' => $now,\n ]);\n $this->logger->info('[SoftPhoneManager] Activity created in DB', [\n 'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),\n 'db_duration_ms' => round((microtime(true) - $dbStart) * 1000, 2),\n 'activity_id' => $activity->id ?? null,\n ]);\n\n if (! $activity instanceof Models\\Activity) {\n throw new LogicException('Activity model expected');\n }\n\n $regionId = null;\n if ($user->hasRegionId()) {\n $regionId = $user->getRegionId();\n } elseif ($data->hasRegion()) {\n $regionId = $data->getRegion()->getId();\n }\n\n /** @var Models\\Session $session */\n $session = $activity->sessions()->create([\n 'type' => Models\\Session::TYPE_DIALER,\n 'region_id' => $regionId,\n 'is_muted' => false,\n ]);\n\n $phoneRouteResolver = new Resolver\\PhoneRouteResolver($user, $route);\n $phoneNumberOrigin = $phoneRouteResolver->getPhoneNumberOrigin();\n $connectionType = $phoneRouteResolver->getConnectionType();\n $callerId = $this->determineUserCallerId($user);\n\n /** @var Models\\Participant $caller */\n $caller = $activity->participants()->create([\n 'user_id' => $user->id,\n 'email' => $user->email,\n 'name' => $user->name,\n 'phone_number' => $phoneRouteResolver->mustUsePSTN()\n ? $phoneNumberOrigin\n : $callerId,\n ]);\n\n $caller->connections()->create([\n 'session_id' => $session->getId(),\n 'direction' => $phoneRouteResolver->mustUsePSTN() ? 'outbound-api' : 'outbound',\n 'phone' => $callerId,\n 'type' => $connectionType,\n ]);\n\n /** @var Models\\Participant $callee */\n $callee = $activity->participants()->create([\n 'lead_id' => $activity->lead_id ?? null,\n 'contact_id' => $activity->contact_id ?? null,\n 'phone_number' => $phoneNumber,\n 'name' => $activity->prospect_name,\n ]);\n\n $callee->connections()->create([\n 'session_id' => $session->getId(),\n 'phone' => $phoneNumber,\n 'direction' => 'outbound-api',\n 'type' => Connection::TYPE_PSTN,\n ]);\n\n $activity->update([\n 'from_participant_id' => $caller->id,\n 'to_participant_id' => $callee->id,\n ]);\n\n $activity->refresh();\n\n $this->logger->info('[SoftPhoneManager] createOutboundActivity completed', [\n 'total_duration_ms' => round((microtime(true) - $startTime) * 1000, 2),\n 'activity_id' => $activity->id_string,\n ]);\n $this->logger->debug(__METHOD__ . ': done', [\n 'data' => $data,\n 'activity' => $activity->id_string,\n 'session' => $session->id_string,\n 'caller' => $caller->id_string,\n 'callee' => $callee->id_string,\n ]);\n\n return $activity;\n }\n\n private function createInboundActivity(VO\\ConferenceManager\\SoftPhoneInboundCreate $data): Models\\Activity\n {\n $this->logger->debug(__METHOD__, [\n 'callSid' => $data->getCallSid(),\n ]);\n\n $roomOwner = $data->getUser();\n $team = $roomOwner->getTeam();\n $phoneNumber = $roomOwner->getSoftPhoneInboundDestinationNumber();\n $callerId = $data->getCallerId();\n $callerCallSid = $data->getCallSid();\n\n $now = now();\n\n if (! $this->activityService->teamCanDial($roomOwner->getTeam(), $roomOwner->softphone_inbound_destination)) {\n $region = getRegionByNumber($roomOwner->softphone_inbound_destination, $roomOwner->getCountryCode());\n\n throw new LogicException(\n sprintf(\n 'Sorry, dialing %s is not available with your subscription.'\n . ' Please contact your manager to enable additional destinations.',\n $region ?? ' this number',\n ),\n );\n }\n\n $lead = $account = $opportunity = $contact = $stage = null;\n\n try {\n $crmService = $this->crmProviderRegistry->get($roomOwner->getTeam()->crm->provider);\n $crmService->setUser($roomOwner);\n\n [$lead, $account, $opportunity, $contact, $stage] = $crmService->matchByPhone(\n $callerId,\n null,\n $roomOwner->getId()\n );\n } catch (\\Throwable $throwable) {\n $this->logger->error(__METHOD__ . ': crm exception', [\n 'exception' => $throwable,\n ]);\n // maybe their crm is disconnected, but this shouldn't prevent an inbound call from happening\n }\n\n /** @var Models\\Activity $activity */\n $activity = $roomOwner->activities()->create([\n 'type' => Models\\Activity::TYPE_SOFTPHONE_INBOUND,\n 'provider' => Models\\Activity::PROVIDER_TWILIO,\n 'crm_configuration_id' => $team->crm_id,\n 'lead_id' => $lead->id ?? null,\n 'account_id' => $account->id ?? null,\n 'contact_id' => $contact->id ?? null,\n 'opportunity_id' => $opportunity->id ?? null,\n 'stage_id' => $stage->id ?? null,\n 'status' => Models\\Activity::STATUS_RINGING,\n 'recording_state' => Models\\Activity::RECORDING_OFF,\n 'recording_reason_code' => $this->getVoiceRecordingReasonCode($team, $callerId),\n 'scheduled_start_time' => $now,\n ]);\n\n /** @var Models\\Session $session */\n $session = $activity->sessions()->create([\n 'type' => Models\\Session::TYPE_DIALER,\n 'region_id' => $roomOwner->getRegionId(),\n 'is_muted' => false,\n ]);\n\n /** @var Models\\Participant $caller */\n $caller = $activity->participants()->create([\n 'lead_id' => $activity->lead_id ?? null,\n 'contact_id' => $activity->contact_id ?? null,\n 'phone_number' => $callerId,\n 'name' => $activity->prospect_name,\n 'enter_time' => $now,\n ]);\n\n $caller->connections()->create([\n 'telephony_provider_id' => $callerCallSid,\n 'session_id' => $session->getId(),\n 'phone' => $callerId,\n 'direction' => 'inbound',\n 'type' => Connection::TYPE_PSTN,\n 'opened_at' => $now,\n ]);\n\n /** @var Models\\Participant $callee */\n $callee = $activity->participants()->create([\n 'user_id' => $roomOwner->id,\n 'email' => $roomOwner->email,\n 'name' => $roomOwner->name,\n 'phone_number' => $phoneNumber,\n ]);\n\n $callee->connections()->create([\n 'session_id' => $session->getId(),\n 'direction' => 'outbound-api',\n 'phone' => $phoneNumber,\n 'type' => Connection::TYPE_PSTN,\n ]);\n\n $activity->update([\n 'from_participant_id' => $caller->id,\n 'to_participant_id' => $callee->id,\n ]);\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'callSid' => $data->getCallSid(),\n 'activity' => $activity->id_string,\n 'session' => $session->id_string,\n 'caller' => $caller->id_string,\n 'callee' => $callee->id_string,\n ]);\n\n $activity->refresh();\n\n return $activity;\n }\n\n private function getVoiceRecordingReasonCode(Models\\Team $team, string $phoneNumber): int\n {\n $this->logger->debug(__METHOD__, [\n 'team' => $team->id_string,\n 'phone' => $phoneNumber,\n ]);\n\n if (\n ! $team->hasComplianceModeRecordingPrompt()\n && ! $team->hasComplianceModeRecordingRestrictToOneSide()\n && ! $team->hasComplianceModeRecordingRestrictRecording()\n ) {\n return 0;\n }\n\n /** @var Models\\VoiceConsentPrefix|null $voiceConsentPolicy */\n $voiceConsentPolicy = Models\\VoiceConsentPrefix::query()\n ->whereRaw(\"? LIKE CONCAT(destination_prefix, '%')\", [$phoneNumber])\n ->where(static function (Eloquent\\Builder $builder) use ($team): void {\n $builder\n ->whereNull('team_id')\n ->orWhere('team_id', $team->getId());\n })\n ->orderByDesc('team_id')\n ->first();\n\n if (! $voiceConsentPolicy instanceof Models\\VoiceConsentPrefix || $voiceConsentPolicy->isAllowed()) {\n return 0;\n }\n\n if ($team->hasComplianceModeRecordingPrompt()) {\n // This number requires consent from the other party before recording the call.\n return Models\\Activity::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT;\n }\n\n if ($team->hasComplianceModeRecordingRestrictToOneSide()) {\n return Models\\Activity::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE;\n }\n\n if ($team->hasComplianceModeRecordingRestrictRecording()) {\n return Models\\Activity::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT;\n }\n\n return 0;\n }\n\n /**\n * @throws ConfigurationException\n * @throws TwilioException\n */\n public function dialOrganiser(Models\\Activity $activity): void\n {\n $this->logger->debug(__METHOD__, [\n 'activity' => $activity->id_string,\n ]);\n\n /** @var Models\\Participant $organiser */\n $organiser = $activity->organizer;\n $roomOwner = $activity->getUser();\n $twilio = $this->twilioClientBuilder->build($activity->getTeam());\n\n $canBeDialed =\n $activity->isTypeSoftPhone()\n && ! $activity->hasStarted()\n && $activity->isPending()\n && $organiser->connections()\n ->where('type', '=', Connection::TYPE_PSTN)\n ->whereNull('opened_at')\n ->exists();\n\n if (! $canBeDialed) {\n throw new OutOfBoundsException('Cannot make an outbound call to this activity.');\n }\n\n /** @var Connection $organiserConnection */\n $organiserConnection = $organiser->connections()\n ->where('type', '=', Connection::TYPE_PSTN)\n ->whereNull('opened_at')\n ->firstOrFail();\n\n /** @var Models\\Session $session */\n $session = $organiserConnection->getSession();\n\n $twilioConferenceSettings = $this->applyDefaultTwilioParticipantSettings($organiserConnection, [\n 'muted' => false,\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => true,\n ]);\n\n // What number will the organizer see as caller id\n $callerId = $roomOwner->getSoftPhoneNumber();\n\n if ($callerId === null) {\n $callee = $activity->participants()->whereNull('user_id')->first();\n // This is a bridge call. We make it look like the callee is calling the organizer\n $callerId = $callee->phone_number;\n }\n\n // What number will the prospect see as caller id\n $calleeId = $organiser->getPhoneNumber();\n\n $this->logger->debug(__METHOD__ . ': twilio call', [\n 'calleeId' => $calleeId,\n 'callerId' => $callerId,\n ]);\n\n $twilioParticipant = $twilio->createParticipantInstance(\n $session->id_string,\n $callerId,\n $calleeId,\n $twilioConferenceSettings\n );\n\n $organiserConnection\n ->setTelephonyProviderId($twilioParticipant->callSid)\n ->save();\n\n $session\n ->setTelephonyProviderId($twilioParticipant->conferenceSid)\n ->save();\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'activity' => $activity->id_string,\n 'session' => $session->id_string,\n ]);\n }\n\n public function dialCoach(Models\\Activity $activity, Models\\User $user): void\n {\n throw new \\LogicException('Not implemented yet');\n }\n\n /**\n * @throws ConfigurationException\n * @throws TwilioException\n */\n public function terminate(VO\\ConferenceManager\\ActivityTerminate $data): void\n {\n if (! $data instanceof VO\\ConferenceManager\\SoftphoneTerminate) {\n throw new UnexpectedValueException(sprintf(\n 'Expecting an instance of \"%s\", but \"%s\" given.',\n VO\\ConferenceManager\\SoftphoneTerminate::class,\n \\get_class($data)\n ));\n }\n\n $this->logger->debug(__METHOD__, [\n 'activity' => $data->getActivity()->id_string,\n 'user' => $data->getUser()->id_string,\n ]);\n\n $activity = $data->getActivity();\n $roomOwner = $activity->getUser();\n\n $isCancelling = ! $activity->isInFiniteState() && ! $activity->isInProgress();\n\n if ($isCancelling) {\n $activity\n ->setStatus(Models\\Activity::STATUS_CANCELLED)\n ->save();\n }\n\n /** @var Models\\Session $session */\n $session = $activity->sessions->first();\n\n /** @var Models\\Participant $organiser */\n $organiser = $activity->organizer;\n\n /** @var Connection $organiserConnection */\n $organiserConnection = $organiser->connections()\n ->whereIn('type', [\n Connection::TYPE_WEBRTC,\n Connection::TYPE_PSTN,\n ])\n ->firstOrFail();\n\n if (! $organiserConnection->hasTelephonyProviderId()) {\n throw new LogicException(\n 'Unable to terminate call as we do not yet know the organiser telephony provider id',\n );\n }\n\n $twilioClient = $this->twilioClientBuilder->build($activity->getTeam());\n\n $twilioClient->terminateVoiceCall($organiserConnection->getTelephonyProviderId());\n\n $session->hasTelephonyProviderId()\n && $twilioClient->terminateConference($session->getTelephonyProviderId());\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'activity' => $activity->id_string,\n 'user' => $roomOwner->id_string,\n 'session' => $session->id_string,\n ]);\n }\n\n public function answer(VO\\ConferenceManager\\ActivityAnswer $data): TwiML\\VoiceResponse\n {\n $this->logger->debug(__METHOD__, [\n 'data' => $data,\n ]);\n\n if ($data instanceof VO\\ConferenceManager\\SoftPhoneInboundAnswer) {\n return $this->answerInboundCall($data);\n }\n\n if ($data instanceof VO\\ConferenceManager\\SoftPhoneOutboundAnswer) {\n return $this->answerOutboundCall($data);\n }\n\n throw new LogicException('Unable to answer - not supported activity answer instance');\n }\n\n private function answerInboundCall(VO\\ConferenceManager\\SoftPhoneInboundAnswer $data): TwiML\\VoiceResponse\n {\n $this->logger->debug(__METHOD__, [\n 'callSid' => $data->getCallSid(),\n ]);\n\n $dateTime = now();\n\n $activity = $this->create(\n new VO\\ConferenceManager\\SoftPhoneInboundCreate(\n $data->getCallerId(),\n $data->getCallSid(),\n $data->getUser()\n )\n );\n\n /** @var Models\\Participant $activityGuest */\n $activityGuest = $activity->from;\n\n $activityGuest\n ->setEnterTime($dateTime)\n ->save();\n\n /** @var Connection $connection */\n $connection = $activityGuest->connections()\n ->where('type', Connection::TYPE_PSTN)\n ->firstOrFail();\n\n $connection\n ->setTelephonyProviderId($data->getCallSid())\n ->setOpenedAt($dateTime)\n ->save();\n\n event(new Events\\Activities\\Connections\\Opened($connection));\n\n return $this->joinTwilioConference($connection, [\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => true,\n 'muted' => false,\n ]);\n }\n\n private function answerOutboundCall(VO\\ConferenceManager\\SoftPhoneOutboundAnswer $data): TwiML\\VoiceResponse\n {\n $connection = $data->getConnection();\n $participant = $connection->getParticipant();\n $activity = $data->getActivity();\n $organiser = $activity->organizer;\n $dateTime = now();\n\n $this->logger->debug(__METHOD__, [\n 'callSid' => $data->getCallSid(),\n 'connection' => $connection->id_string,\n 'participant' => $participant->id_string,\n 'activity' => $activity->id_string,\n ]);\n\n if (! $participant->hasEnterTime()) {\n $participant->update([\n 'enter_time' => $dateTime,\n ]);\n }\n\n $connection->update([\n 'is_muted' => $participant->isCoach(),\n 'opened_at' => $dateTime,\n ]);\n\n event(new Events\\Activities\\Connections\\Opened($connection));\n\n if ($participant->isCoach()) {\n /** @var Connection $roomOwnerConnection */\n $roomOwnerConnection = $organiser->connections()->openCall()->firstOrFail();\n\n return $this->joinTwilioConference(\n $connection,\n [\n 'coach' => $roomOwnerConnection->getTelephonyProviderId(),\n ]\n );\n }\n\n return $this->joinTwilioConference(\n $connection,\n [\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => true,\n 'muted' => false,\n ]\n );\n }\n\n private function determineUserCallerId(Models\\User $user): string\n {\n if ($user->hasCallerId()) {\n return $user->getCallerId();\n }\n\n // TODO: We should require a caller id to be verified before using the dialer\n return $user->getSoftPhoneNumber() ?? $user->phone;\n }\n\n private function isRestExceptionAboutTwilioConferenceNotFound(string $exceptionMessage): bool\n {\n $startsWith = '[HTTP 404] Unable to create record: The requested resource';\n $endsWith = 'was not found';\n\n return Str::startsWith($exceptionMessage, $startsWith)\n && Str::endsWith($exceptionMessage, $endsWith);\n }\n\n /**\n * @throws RestException\n * @throws ConfigurationException\n * @throws TwilioException\n */\n public function dialOtherParty(Connection $callerConnection): self\n {\n $session = $callerConnection->getSession();\n $activity = $session->getActivity();\n $roomOwner = $activity->getUser();\n $twilio = $this->twilioClientBuilder->build($activity->getTeam());\n\n $this->logger->debug(__METHOD__, [\n 'session' => $session->id_string,\n 'activity' => $activity->id_string,\n 'user' => $roomOwner->id_string,\n 'connection' => $callerConnection->id_string,\n ]);\n\n if (! $activity->isTypeSoftPhone() && ! $activity->isTypeSoftphoneInbound()) {\n throw new UnexpectedValueException('Unexpected activity type');\n }\n\n $callee = $activity->to;\n $calleeId = $callee->getPhoneNumber();\n\n /** @var Connection $calleeConnection */\n $calleeConnection = $callee->connections()\n ->whereIn('type', [\n Connection::TYPE_PSTN,\n Connection::TYPE_WEBRTC,\n ])\n ->firstOrFail();\n\n $caller = $activity->from;\n\n // we need to take the number from the connection\n // as the one we store on participant level might be the one we call to the rep via PSTN mode\n $callerId = $callerConnection->getPhoneNumber();\n\n if (! $caller->is($callerConnection->getParticipant())) {\n throw new LogicException(sprintf(\n 'Unexpected caller participant. Expected: \"%s\", Actual: \"%s\"',\n $caller->id_string,\n $callerConnection->getParticipant()->id_string\n ));\n }\n\n $twilioConferenceSettings = [\n 'muted' => false,\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => true,\n ];\n\n $hasInboundRecording = $activity->isTypeSoftphoneInbound()\n && $roomOwner->checkSoftphoneInboundRecordPreference();\n\n $hasOutboundRecording = $activity->isTypeSoftPhone()\n && $roomOwner->checkSoftphoneOutboundRecordPreference();\n\n $isRecordingEnabled = $hasInboundRecording || $hasOutboundRecording;\n\n $isRecordingRestricted = $activity->hasRecordingReasonCompliancePrompted()\n || $activity->hasRecordingReasonComplianceRestricted();\n\n if ($isRecordingEnabled && ! $isRecordingRestricted) {\n $twilioConferenceSettings = array_merge($twilioConferenceSettings, [\n 'record' => true,\n 'recordingChannels' => 'dual',\n 'recordingStatusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.recording.event'),\n 'recordingStatusCallbackMethod' => 'POST',\n 'recordingStatusCallbackEvent' => 'in-progress completed absent',\n ]);\n\n if ($activity->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n $twilioConferenceSettings['recordingTrack'] = $activity->isTypeSoftPhone()\n ? 'outbound'\n : 'inbound';\n }\n }\n\n try {\n if ($activity->hasRecordingReasonCompliancePrompted()) {\n $this->logger->info('[Softphone] Request compliance prompt via outbound call', [\n 'activity_uuid' => $activity->getUuid(),\n 'session' => $session->id_string,\n 'conference_sid' => $session->getTelephonyProviderId(),\n ]);\n\n $callInstance = $twilio->createCall(\n $callerId,\n $calleeId,\n $this->urlGenerator->route('jiminny.webhook.softphone.compliance.prompt', [\n 'session' => $session->id_string,\n 'connection' => $calleeConnection->id_string,\n ]),\n $this->applyDefaultTwilioParticipantSettings($calleeConnection, $twilioConferenceSettings)\n );\n\n $calleeConnection->update([\n 'telephony_provider_id' => $callInstance->sid,\n 'parent_connection_id' => $callerConnection->getId(),\n ]);\n } else {\n $twilioParticipantConnection = $twilio->createParticipantInstance(\n $session->getTelephonyProviderId(),\n $callerId,\n $calleeId,\n $this->applyDefaultTwilioParticipantSettings($calleeConnection, $twilioConferenceSettings)\n );\n\n $calleeConnection->update([\n 'telephony_provider_id' => $twilioParticipantConnection->callSid,\n ]);\n }\n } catch (RestException $restException) {\n if (! $this->isRestExceptionAboutTwilioConferenceNotFound($restException->getMessage())) {\n throw $restException;\n }\n\n if (! $activity->isInFiniteState()) {\n $activity\n ->setStatus(Models\\Activity::STATUS_CANCELLED)\n ->save();\n\n $message = __METHOD__ . ': activity.status -> cancelled';\n } else {\n $message = sprintf(\n __METHOD__ . ': not setting to cancelled, activity.status is %s',\n $activity->getStatus()\n );\n }\n\n $this->logger->info($message, [\n 'activity' => $activity->id_string,\n 'exception' => $restException,\n ]);\n }\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'session' => $session->id_string,\n 'activity' => $activity->id_string,\n 'user' => $roomOwner->id_string,\n 'connection' => $callerConnection->id_string,\n ]);\n\n return $this;\n }\n\n private function applyDefaultTwilioParticipantSettings(Connection $connection, array $override = []): array\n {\n $session = $connection->getSession();\n\n $default = [\n 'beep' => false,\n 'muted' => true,\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => false,\n 'record' => false,\n 'waitUrl' => '',\n 'statusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.participant.event', [\n 'connection' => $connection->id_string,\n ]),\n 'statusCallbackEvent' => [\n 'initiated',\n 'ringing',\n 'answered',\n 'completed',\n ],\n 'statusCallbackMethod' => 'POST',\n 'conferenceStatusCallbackEvent' => implode(' ', [\n 'start',\n 'end',\n 'join',\n 'leave',\n 'mute',\n 'hold',\n ]),\n 'conferenceStatusCallbackMethod' => 'POST',\n 'conferenceStatusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.conference.event', [\n 'session' => $session->getIdString(),\n ]),\n ];\n\n if ($session->hasRegion()) {\n $default['region'] = $session->getRegion()->getName();\n }\n\n return array_merge($default, $override);\n }\n\n private function applyDefaultTwilioConferenceSettings(Models\\Session $session, array $override = []): array\n {\n $default = [\n 'beep' => false,\n 'muted' => true,\n 'startConferenceOnEnter' => false,\n 'endConferenceOnExit' => false,\n 'waitUrl' => '',\n 'statusCallbackEvent' => implode(' ', [\n 'start',\n 'end',\n 'join',\n 'leave',\n 'mute',\n 'hold',\n// 'speaker',\n ]),\n 'statusCallbackMethod' => 'POST',\n 'statusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.conference.event', [\n 'session' => $session->getIdString(),\n ]),\n ];\n\n if ($session->hasRegion()) {\n $default['region'] = $session->getRegion()->getName();\n }\n\n return array_merge($default, $override);\n }\n\n private function joinTwilioConference(Connection $connection, array $options = []): TwiML\\VoiceResponse\n {\n $session = $connection->getSession();\n $activity = $session->getActivity();\n $roomOwner = $activity->getUser();\n\n $this->logger->debug(__METHOD__, [\n 'connection' => $connection->id_string,\n 'session' => $session->id_string,\n 'activity' => $activity->id_string,\n 'user' => $roomOwner->id_string,\n ]);\n\n $voiceResponse = new TwiML\\VoiceResponse();\n\n $voiceResponse->dial()\n ->setAction($this->urlGenerator->route('jiminny.webhook.softphone.participant.event', [\n 'connection' => $connection->id_string,\n ]))\n ->conference(\n $session->getIdString(),\n $this->applyDefaultTwilioConferenceSettings($session, $options)\n );\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'session' => $session->id_string,\n 'result' => $voiceResponse,\n ]);\n\n return $voiceResponse;\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"bounds":{"left":0.011968086,"top":0.047885075,"width":0.024268618,"height":0.024740623},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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visual_change
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accessibility
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NULL
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1 file committed
JY-20613 remove recoder and voice 1 file committed
JY-20613 remove recoder and voice role from validation
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Project: faVsco.js, menu
#12092 on JY-20613-allow-owner-role-on-team-setup, menu
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<?php
declare(strict_types=1);
namespace Jiminny\Http\Requests\Settings\Teams;
use Jiminny\Http\Requests\ValidatesBillingAddresses;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\User;
use Illuminate\Foundation\Http\FormRequest;
use Jiminny\Utils\DomainResolver;
final class CreateTeamRequest extends FormRequest
{
use ValidatesBillingAddresses;
public function authorize(): bool
{
return true;
}
public function rules(): array
{
$existingFeatures = implode(',', FeatureEnum::names());
$rules = [
'name' => ['required', 'string', 'max:150'],
'owner_email' => ['required', 'email'],
'owner_role' => ['required', 'in:' . implode(',', [
User::ROLE_RECORDER,
User::ROLE_ANALYST,
])],
'account_id' => ['required', 'uuid:accounts'],
'calendar' => ['required', 'string', 'max:150'],
'crm' => ['required', 'string', 'max:150'],
'features' => ['array'],
'features.*' => ['in:' . $existingFeatures],
'domain' => ['sometimes', 'nullable', 'max:150'],
'tier_id' => ['required', 'uuid:tiers'],
'partner_id' => ['sometimes', 'nullable', 'uuid:partners'],
];
$features = $this->input('features');
if (in_array(FeatureEnum::DIALER->name, $features)) {
// Add Billing address rules
$rules += $this->getBillingAddressRules();
}
return $rules;
}
public function getOwnerEmail(): string
{
return $this->input('owner_email');
}
public function getOwnerRole(): string
{
return $this->input('owner_role');
}
public function getDomain(): ?string
{
$domain = $this->input('domain');
if ($domain === null) {
$domain = DomainResolver::fromEmail($this->getOwnerEmail());
} else {
$domain = DomainResolver::fromUrl($domain);
}
return $domain;
}
}
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<?php
declare(strict_types=1);
namespace Jiminny\Component\Twilio\Conference\ConferenceManager;
use Illuminate\Database\Eloquent;
use Illuminate\Support\Str;
use Jiminny\Component\ElasticSearch\Model\Observer;
use Jiminny\Component\Twilio\Conference\ConferenceManager;
use Jiminny\Component\Twilio\Exception\OutOfBoundsException;
use Jiminny\Component\Twilio\Exception\UnexpectedValueException;
use Jiminny\Component\Twilio\Resolver;
use Jiminny\Component\Twilio\VO;
use Jiminny\Component\UrlGenerator\Webhook;
use Jiminny\Events;
use Jiminny\Exceptions\LogicException;
use Jiminny\Models;
use Jiminny\Models\Participant\Connection;
use Jiminny\Services\ActivityService;
use Jiminny\Services\Crm\CachedCrmServiceDecorator;
use Jiminny\Services\Crm\ProviderRegistry;
use Jiminny\Services\Telephony\TwilioClientBuilder;
use Psr\Log\LoggerInterface;
use Twilio\Exceptions\ConfigurationException;
use Twilio\Exceptions\RestException;
use Twilio\Exceptions\TwilioException;
use Twilio\TwiML;
final readonly class SoftPhoneManager implements ConferenceManager
{
public const int COMPLIANCE_PROMPT_TIMEOUT_SECONDS = 20;
public const string COMPLIANCE_PROMPT_ACCEPT_DIGIT = '1';
public function __construct(
private ProviderRegistry $crmProviderRegistry,
private Webhook $urlGenerator,
private ActivityService $activityService,
private LoggerInterface $logger,
private TwilioClientBuilder $twilioClientBuilder,
) {
}
public function create(VO\ConferenceManager\ActivityCreate $data): Models\Activity
{
$this->logger->debug(__METHOD__, [
'data' => $data,
'instanceof' => get_class($data),
]);
$activity = Observer::skipEvents(function () use ($data) {
if ($data instanceof VO\ConferenceManager\SoftPhoneInboundCreate) {
$activity = $this->createInboundActivity($data);
} elseif ($data instanceof VO\ConferenceManager\SoftPhoneOutboundCreate) {
$activity = $this->createOutboundActivity($data);
} else {
throw new LogicException(sprintf(
'Unknown softphone implementation: %s',
get_class($data)
));
}
return $activity;
});
$this->logger->debug(__METHOD__ . ': done', [
'instanceof' => get_class($data),
'activity' => $activity->id_string,
]);
return $activity;
}
private function createOutboundActivity(VO\ConferenceManager\SoftPhoneOutboundCreate $data): Models\Activity
{
$startTime = microtime(true);
$this->logger->debug(__METHOD__, [
'data' => $data,
]);
$now = now();
$user = $data->getUser();
$team = $user->getTeam();
$device = $data->getDevice();
$phoneNumber = $data->getPhoneNumber();
$route = $data->getPhoneRoute();
if (! $this->activityService->teamCanDial($team, $phoneNumber)) {
$region = getRegionByNumber($phoneNumber, $user->getCountryCode());
throw new LogicException(sprintf(
'Sorry, dialing %s is not available with your subscription.'
. ' Please contact your manager to enable additional destinations.',
$region ?? 'this number'
));
}
$lead = null;
$account = null;
$contact = null;
$stage = null;
$opportunity = null;
// Setup services.
$crmService = $this->crmProviderRegistry->get($team->crm->provider);
if (! $user->isCrmRequired()) {
$crmService->setUser($user->team->owner);
} else {
$crmService->setUser($user);
}
$prospectId = $data->getProspectId();
try {
if ($prospectId !== null) {
$crmStart = microtime(true);
$this->logger->info('[SoftPhoneManager] Starting CRM parseRecords', [
'prospect_id' => $prospectId,
'object_type' => $data->getObjectType(),
]);
[$lead, $account, $opportunity, $contact, $stage] = $crmService->parseRecords(
$prospectId,
$data->getObjectType()
);
$this->logger->info('[SoftPhoneManager] CRM parseRecords completed', [
'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),
'parse_duration_ms' => round((microtime(true) - $crmStart) * 1000, 2),
'found_lead' => $lead !== null,
'found_account' => $account !== null,
'found_opportunity' => $opportunity !== null,
'found_contact' => $contact !== null,
]);
// Try to attach a contact if we have an opportunity.
if ($opportunity !== null && $contact === null) {
$matchStart = microtime(true);
$this->logger->info('[SoftPhoneManager] Starting CRM matchByPhone');
[, , , $contact, ] = $crmService->matchByPhone(
$data->getPhoneNumber(),
$data->getRawPhoneNumber(),
$user->getId()
);
$this->logger->info('[SoftPhoneManager] CRM matchByPhone completed', [
'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),
'match_duration_ms' => round((microtime(true) - $matchStart) * 1000, 2),
'found_contact' => $contact !== null,
]);
}
} else {
$decorator = resolve(CachedCrmServiceDecorator::class);
$decorator->setCrmService($crmService);
[$lead, $account, $opportunity, $contact, $stage] = $decorator->matchByPhone(
$data->getPhoneNumber(),
$data->getRawPhoneNumber(),
$user->getId()
);
}
} catch (\Throwable $throwable) {
$this->logger->error('[' . $crmService->getDisplayName() . '] Error looking up customer', [
'exception' => $throwable,
]);
// maybe their crm is disconnected, but this shouldn't prevent an outbound call from happening.
}
if ($data->hasProspectStage()) {
/** @var Models\Stage $stage */
$stage = $team->crm->stages()->uuid($data->getProspectStage());
}
$dbStart = microtime(true);
$this->logger->info('[SoftPhoneManager] Starting activity creation in DB');
$activity = $user->activities()->create([
'type' => Models\Activity::TYPE_SOFTPHONE,
'provider' => Models\Activity::PROVIDER_TWILIO,
'device_id' => $device->id ?? null,
'crm_configuration_id' => $team->crm_id,
'lead_id' => $lead->id ?? null,
'account_id' => $account->id ?? null,
'contact_id' => $contact->id ?? null,
'opportunity_id' => $opportunity->id ?? null,
'value' => $opportunity ? $opportunity->value : null,
'stage_id' => $stage->id ?? null,
'status' => Models\Activity::STATUS_PENDING,
'recording_state' => Models\Activity::RECORDING_OFF,
'recording_reason_code' => $this->getVoiceRecordingReasonCode($team, $phoneNumber),
'scheduled_start_time' => $now,
]);
$this->logger->info('[SoftPhoneManager] Activity created in DB', [
'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),
'db_duration_ms' => round((microtime(true) - $dbStart) * 1000, 2),
'activity_id' => $activity->id ?? null,
]);
if (! $activity instanceof Models\Activity) {
throw new LogicException('Activity model expected');
}
$regionId = null;
if ($user->hasRegionId()) {
$regionId = $user->getRegionId();
} elseif ($data->hasRegion()) {
$regionId = $data->getRegion()->getId();
}
/** @var Models\Session $session */
$session = $activity->sessions()->create([
'type' => Models\Session::TYPE_DIALER,
'region_id' => $regionId,
'is_muted' => false,
]);
$phoneRouteResolver = new Resolver\PhoneRouteResolver($user, $route);
$phoneNumberOrigin = $phoneRouteResolver->getPhoneNumberOrigin();
$connectionType = $phoneRouteResolver->getConnectionType();
$callerId = $this->determineUserCallerId($user);
/** @var Models\Participant $caller */
$caller = $activity->participants()->create([
'user_id' => $user->id,
'email' => $user->email,
'name' => $user->name,
'phone_number' => $phoneRouteResolver->mustUsePSTN()
? $phoneNumberOrigin
: $callerId,
]);
$caller->connections()->create([
'session_id' => $session->getId(),
'direction' => $phoneRouteResolver->mustUsePSTN() ? 'outbound-api' : 'outbound',
'phone' => $callerId,
'type' => $connectionType,
]);
/** @var Models\Participant $callee */
$callee = $activity->participants()->create([
'lead_id' => $activity->lead_id ?? null,
'contact_id' => $activity->contact_id ?? null,
'phone_number' => $phoneNumber,
'name' => $activity->prospect_name,
]);
$callee->connections()->create([
'session_id' => $session->getId(),
'phone' => $phoneNumber,
'direction' => 'outbound-api',
'type' => Connection::TYPE_PSTN,
]);
$activity->update([
'from_participant_id' => $caller->id,
'to_participant_id' => $callee->id,
]);
$activity->refresh();
$this->logger->info('[SoftPhoneManager] createOutboundActivity completed', [
'total_duration_ms' => round((microtime(true) - $startTime) * 1000, 2),
'activity_id' => $activity->id_string,
]);
$this->logger->debug(__METHOD__ . ': done', [
'data' => $data,
'activity' => $activity->id_string,
'session' => $session->id_string,
'caller' => $caller->id_string,
'callee' => $callee->id_string,
]);
return $activity;
}
private function createInboundActivity(VO\ConferenceManager\SoftPhoneInboundCreate $data): Models\Activity
{
$this->logger->debug(__METHOD__, [
'callSid' => $data->getCallSid(),
]);
$roomOwner = $data->getUser();
$team = $roomOwner->getTeam();
$phoneNumber = $roomOwner->getSoftPhoneInboundDestinationNumber();
$callerId = $data->getCallerId();
$callerCallSid = $data->getCallSid();
$now = now();
if (! $this->activityService->teamCanDial($roomOwner->getTeam(), $roomOwner->softphone_inbound_destination)) {
$region = getRegionByNumber($roomOwner->softphone_inbound_destination, $roomOwner->getCountryCode());
throw new LogicException(
sprintf(
'Sorry, dialing %s is not available with your subscription.'
. ' Please contact your manager to enable additional destinations.',
$region ?? ' this number',
),
);
}
$lead = $account = $opportunity = $contact = $stage = null;
try {
$crmService = $this->crmProviderRegistry->get($roomOwner->getTeam()->crm->provider);
$crmService->setUser($roomOwner);
[$lead, $account, $opportunity, $contact, $stage] = $crmService->matchByPhone(
$callerId,
null,
$roomOwner->getId()
);
} catch (\Throwable $throwable) {
$this->logger->error(__METHOD__ . ': crm exception', [
'exception' => $throwable,
]);
// maybe their crm is disconnected, but this shouldn't prevent an inbound call from happening
}
/** @var Models\Activity $activity */
$activity = $roomOwner->activities()->create([
'type' => Models\Activity::TYPE_SOFTPHONE_INBOUND,
'provider' => Models\Activity::PROVIDER_TWILIO,
'crm_configuration_id' => $team->crm_id,
'lead_id' => $lead->id ?? null,
'account_id' => $account->id ?? null,
'contact_id' => $contact->id ?? null,
'opportunity_id' => $opportunity->id ?? null,
'stage_id' => $stage->id ?? null,
'status' => Models\Activity::STATUS_RINGING,
'recording_state' => Models\Activity::RECORDING_OFF,
'recording_reason_code' => $this->getVoiceRecordingReasonCode($team, $callerId),
'scheduled_start_time' => $now,
]);
/** @var Models\Session $session */
$session = $activity->sessions()->create([
'type' => Models\Session::TYPE_DIALER,
'region_id' => $roomOwner->getRegionId(),
'is_muted' => false,
]);
/** @var Models\Participant $caller */
$caller = $activity->participants()->create([
'lead_id' => $activity->lead_id ?? null,
'contact_id' => $activity->contact_id ?? null,
'phone_number' => $callerId,
'name' => $activity->prospect_name,
'enter_time' => $now,
]);
$caller->connections()->create([
'telephony_provider_id' => $callerCallSid,
'session_id' => $session->getId(),
'phone' => $callerId,
'direction' => 'inbound',
'type' => Connection::TYPE_PSTN,
'opened_at' => $now,
]);
/** @var Models\Participant $callee */
$callee = $activity->participants()->create([
'user_id' => $roomOwner->id,
'email' => $roomOwner->email,
'name' => $roomOwner->name,
'phone_number' => $phoneNumber,
]);
$callee->connections()->create([
'session_id' => $session->getId(),
'direction' => 'outbound-api',
'phone' => $phoneNumber,
'type' => Connection::TYPE_PSTN,
]);
$activity->update([
'from_participant_id' => $caller->id,
'to_participant_id' => $callee->id,
]);
$this->logger->debug(__METHOD__ . ': done', [
'callSid' => $data->getCallSid(),
'activity' => $activity->id_string,
'session' => $session->id_string,
'caller' => $caller->id_string,
'callee' => $callee->id_string,
]);
$activity->refresh();
return $activity;
}
private function getVoiceRecordingReasonCode(Models\Team $team, string $phoneNumber): int
{
$this->logger->debug(__METHOD__, [
'team' => $team->id_string,
'phone' => $phoneNumber,
]);
if (
! $team->hasComplianceModeRecordingPrompt()
&& ! $team->hasComplianceModeRecordingRestrictToOneSide()
&& ! $team->hasComplianceModeRecordingRestrictRecording()
) {
return 0;
}
/** @var Models\VoiceConsentPrefix|null $voiceConsentPolicy */
$voiceConsentPolicy = Models\VoiceConsentPrefix::query()
->whereRaw("? LIKE CONCAT(destination_prefix, '%')", [$phoneNumber])
->where(static function (Eloquent\Builder $builder) use ($team): void {
$builder
->whereNull('team_id')
->orWhere('team_id', $team->getId());
})
->orderByDesc('team_id')
->first();
if (! $voiceConsentPolicy instanceof Models\VoiceConsentPrefix || $voiceConsentPolicy->isAllowed()) {
return 0;
}
if ($team->hasComplianceModeRecordingPrompt()) {
// This number requires consent from the other party before recording the call.
return Models\Activity::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT;
}
if ($team->hasComplianceModeRecordingRestrictToOneSide()) {
return Models\Activity::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE;
}
if ($team->hasComplianceModeRecordingRestrictRecording()) {
return Models\Activity::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT;
}
return 0;
}
/**
* @throws ConfigurationException
* @throws TwilioException
*/
public function dialOrganiser(Models\Activity $activity): void
{
$this->logger->debug(__METHOD__, [
'activity' => $activity->id_string,
]);
/** @var Models\Participant $organiser */
$organiser = $activity->organizer;
$roomOwner = $activity->getUser();
$twilio = $this->twilioClientBuilder->build($activity->getTeam());
$canBeDialed =
$activity->isTypeSoftPhone()
&& ! $activity->hasStarted()
&& $activity->isPending()
&& $organiser->connections()
->where('type', '=', Connection::TYPE_PSTN)
->whereNull('opened_at')
->exists();
if (! $canBeDialed) {
throw new OutOfBoundsException('Cannot make an outbound call to this activity.');
}
/** @var Connection $organiserConnection */
$organiserConnection = $organiser->connections()
->where('type', '=', Connection::TYPE_PSTN)
->whereNull('opened_at')
->firstOrFail();
/** @var Models\Session $session */
$session = $organiserConnection->getSession();
$twilioConferenceSettings = $this->applyDefaultTwilioParticipantSettings($organiserConnection, [
'muted' => false,
'startConferenceOnEnter' => true,
'endConferenceOnExit' => true,
]);
// What number will the organizer see as caller id
$callerId = $roomOwner->getSoftPhoneNumber();
if ($callerId === null) {
$callee = $activity->participants()->whereNull('user_id')->first();
// This is a bridge call. We make it look like the callee is calling the organizer
$callerId = $callee->phone_number;
}
// What number will the prospect see as caller id
$calleeId = $organiser->getPhoneNumber();
$this->logger->debug(__METHOD__ . ': twilio call', [
'calleeId' => $calleeId,
'callerId' => $callerId,
]);
$twilioParticipant = $twilio->createParticipantInstance(
$session->id_string,
$callerId,
$calleeId,
$twilioConferenceSettings
);
$organiserConnection
->setTelephonyProviderId($twilioParticipant->callSid)
->save();
$session
->setTelephonyProviderId($twilioParticipant->conferenceSid)
->save();
$this->logger->debug(__METHOD__ . ': done', [
'activity' => $activity->id_string,
'session' => $session->id_string,
]);
}
public function dialCoach(Models\Activity $activity, Models\User $user): void
{
throw new \LogicException('Not implemented yet');
}
/**
* @throws ConfigurationException
* @throws TwilioException
*/
public function terminate(VO\ConferenceManager\ActivityTerminate $data): void
{
if (! $data instanceof VO\ConferenceManager\SoftphoneTerminate) {
throw new UnexpectedValueException(sprintf(
'Expecting an instance of "%s", but "%s" given.',
VO\ConferenceManager\SoftphoneTerminate::class,
\get_class($data)
));
}
$this->logger->debug(__METHOD__, [
'activity' => $data->getActivity()->id_string,
'user' => $data->getUser()->id_string,
]);
$activity = $data->getActivity();
$roomOwner = $activity->getUser();
$isCancelling = ! $activity->isInFiniteState() && ! $activity->isInProgress();
if ($isCancelling) {
$activity
->setStatus(Models\Activity::STATUS_CANCELLED)
->save();
}
/** @var Models\Session $session */
$session = $activity->sessions->first();
/** @var Models\Participant $organiser */
$organiser = $activity->organizer;
/** @var Connection $organiserConnection */
$organiserConnection = $organiser->connections()
->whereIn('type', [
Connection::TYPE_WEBRTC,
Connection::TYPE_PSTN,
])
->firstOrFail();
if (! $organiserConnection->hasTelephonyProviderId()) {
throw new LogicException(
'Unable to terminate call as we do not yet know the organiser telephony provider id',
);
}
$twilioClient = $this->twilioClientBuilder->build($activity->getTeam());
$twilioClient->terminateVoiceCall($organiserConnection->getTelephonyProviderId());
$session->hasTelephonyProviderId()
&& $twilioClient->terminateConference($session->getTelephonyProviderId());
$this->logger->debug(__METHOD__ . ': done', [
'activity' => $activity->id_string,
'user' => $roomOwner->id_string,
'session' => $session->id_string,
]);
}
public function answer(VO\ConferenceManager\ActivityAnswer $data): TwiML\VoiceResponse
{
$this->logger->debug(__METHOD__, [
'data' => $data,
]);
if ($data instanceof VO\ConferenceManager\SoftPhoneInboundAnswer) {
return $this->answerInboundCall($data);
}
if ($data instanceof VO\ConferenceManager\SoftPhoneOutboundAnswer) {
return $this->answerOutboundCall($data);
}
throw new LogicException('Unable to answer - not supported activity answer instance');
}
private function answerInboundCall(VO\ConferenceManager\SoftPhoneInboundAnswer $data): TwiML\VoiceResponse
{
$this->logger->debug(__METHOD__, [
'callSid' => $data->getCallSid(),
]);
$dateTime = now();
$activity = $this->create(
new VO\ConferenceManager\SoftPhoneInboundCreate(
$data->getCallerId(),
$data->getCallSid(),
$data->getUser()
)
);
/** @var Models\Participant $activityGuest */
$activityGuest = $activity->from;
$activityGuest
->setEnterTime($dateTime)
->save();
/** @var Connection $connection */
$connection = $activityGuest->connections()
->where('type', Connection::TYPE_PSTN)
->firstOrFail();
$connection
->setTelephonyProviderId($data->getCallSid())
->setOpenedAt($dateTime)
->save();
event(new Events\Activities\Connections\Opened($connection));
return $this->joinTwilioConference($connection, [
'startConferenceOnEnter' => true,
'endConferenceOnExit' => true,
'muted' => false,
]);
}
private function answerOutboundCall(VO\ConferenceManager\SoftPhoneOutboundAnswer $data): TwiML\VoiceResponse
{
$connection = $data->getConnection();
$participant = $connection->getParticipant();
$activity = $data->getActivity();
$organiser = $activity->organizer;
$dateTime = now();
$this->logger->debug(__METHOD__, [
'callSid' => $data->getCallSid(),
'connection' => $connection->id_string,
'participant' => $participant->id_string,
'activity' => $activity->id_string,
]);
if (! $participant->hasEnterTime()) {
$participant->update([
'enter_time' => $dateTime,
]);
}
$connection->update([
'is_muted' => $participant->isCoach(),
'opened_at' => $dateTime,
]);
event(new Events\Activities\Connections\Opened($connection));
if ($participant->isCoach()) {
/** @var Connection $roomOwnerConnection */
$roomOwnerConnection = $organiser->connections()->openCall()->firstOrFail();
return $this->joinTwilioConference(
$connection,
[
'coach' => $roomOwnerConnection->getTelephonyProviderId(),
]
);
}
return $this->joinTwilioConference(
$connection,
[
'startConferenceOnEnter' => true,
'endConferenceOnExit' => true,
'muted' => false,
]
);
}
private function determineUserCallerId(Models\User $user): string
{
if ($user->hasCallerId()) {
return $user->getCallerId();
}
// TODO: We should require a caller id to be verified before using the dialer
return $user->getSoftPhoneNumber() ?? $user->phone;
}
private function isRestExceptionAboutTwilioConferenceNotFound(string $exceptionMessage): bool
{
$startsWith = '[HTTP 404] Unable to create record: The requested resource';
$endsWith = 'was not found';
return Str::startsWith($exceptionMessage, $startsWith)
&& Str::endsWith($exceptionMessage, $endsWith);
}
/**
* @throws RestException
* @throws ConfigurationException
* @throws TwilioException
*/
public function dialOtherParty(Connection $callerConnection): self
{
$session = $callerConnection->getSession();
$activity = $session->getActivity();
$roomOwner = $activity->getUser();
$twilio = $this->twilioClientBuilder->build($activity->getTeam());
$this->logger->debug(__METHOD__, [
'session' => $session->id_string,
'activity' => $activity->id_string,
'user' => $roomOwner->id_string,
'connection' => $callerConnection->id_string,
]);
if (! $activity->isTypeSoftPhone() && ! $activity->isTypeSoftphoneInbound()) {
throw new UnexpectedValueException('Unexpected activity type');
}
$callee = $activity->to;
$calleeId = $callee->getPhoneNumber();
/** @var Connection $calleeConnection */
$calleeConnection = $callee->connections()
->whereIn('type', [
Connection::TYPE_PSTN,
Connection::TYPE_WEBRTC,
])
->firstOrFail();
$caller = $activity->from;
// we need to take the number from the connection
// as the one we store on participant level might be the one we call to the rep via PSTN mode
$callerId = $callerConnection->getPhoneNumber();
if (! $caller->is($callerConnection->getParticipant())) {
throw new LogicException(sprintf(
'Unexpected caller participant. Expected: "%s", Actual: "%s"',
$caller->id_string,
$callerConnection->getParticipant()->id_string
));
}
$twilioConferenceSettings = [
'muted' => false,
'startConferenceOnEnter' => true,
'endConferenceOnExit' => true,
];
$hasInboundRecording = $activity->isTypeSoftphoneInbound()
&& $roomOwner->checkSoftphoneInboundRecordPreference();
$hasOutboundRecording = $activity->isTypeSoftPhone()
&& $roomOwner->checkSoftphoneOutboundRecordPreference();
$isRecordingEnabled = $hasInboundRecording || $hasOutboundRecording;
$isRecordingRestricted = $activity->hasRecordingReasonCompliancePrompted()
|| $activity->hasRecordingReasonComplianceRestricted();
if ($isRecordingEnabled && ! $isRecordingRestricted) {
$twilioConferenceSettings = array_merge($twilioConferenceSettings, [
'record' => true,
'recordingChannels' => 'dual',
'recordingStatusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.recording.event'),
'recordingStatusCallbackMethod' => 'POST',
'recordingStatusCallbackEvent' => 'in-progress completed absent',
]);
if ($activity->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {
$twilioConferenceSettings['recordingTrack'] = $activity->isTypeSoftPhone()
? 'outbound'
: 'inbound';
}
}
try {
if ($activity->hasRecordingReasonCompliancePrompted()) {
$this->logger->info('[Softphone] Request compliance prompt via outbound call', [
'activity_uuid' => $activity->getUuid(),
'session' => $session->id_string,
'conference_sid' => $session->getTelephonyProviderId(),
]);
$callInstance = $twilio->createCall(
$callerId,
$calleeId,
$this->urlGenerator->route('jiminny.webhook.softphone.compliance.prompt', [
'session' => $session->id_string,
'connection' => $calleeConnection->id_string,
]),
$this->applyDefaultTwilioParticipantSettings($calleeConnection, $twilioConferenceSettings)
);
$calleeConnection->update([
'telephony_provider_id' => $callInstance->sid,
'parent_connection_id' => $callerConnection->getId(),
]);
} else {
$twilioParticipantConnection = $twilio->createParticipantInstance(
$session->getTelephonyProviderId(),
$callerId,
$calleeId,
$this->applyDefaultTwilioParticipantSettings($calleeConnection, $twilioConferenceSettings)
);
$calleeConnection->update([
'telephony_provider_id' => $twilioParticipantConnection->callSid,
]);
}
} catch (RestException $restException) {
if (! $this->isRestExceptionAboutTwilioConferenceNotFound($restException->getMessage())) {
throw $restException;
}
if (! $activity->isInFiniteState()) {
$activity
->setStatus(Models\Activity::STATUS_CANCELLED)
->save();
$message = __METHOD__ . ': activity.status -> cancelled';
} else {
$message = sprintf(
__METHOD__ . ': not setting to cancelled, activity.status is %s',
$activity->getStatus()
);
}
$this->logger->info($message, [
'activity' => $activity->id_string,
'exception' => $restException,
]);
}
$this->logger->debug(__METHOD__ . ': done', [
'session' => $session->id_string,
'activity' => $activity->id_string,
'user' => $roomOwner->id_string,
'connection' => $callerConnection->id_string,
]);
return $this;
}
private function applyDefaultTwilioParticipantSettings(Connection $connection, array $override = []): array
{
$session = $connection->getSession();
$default = [
'beep' => false,
'muted' => true,
'startConferenceOnEnter' => true,
'endConferenceOnExit' => false,
'record' => false,
'waitUrl' => '',
'statusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.participant.event', [
'connection' => $connection->id_string,
]),
'statusCallbackEvent' => [
'initiated',
'ringing',
'answered',
'completed',
],
'statusCallbackMethod' => 'POST',
'conferenceStatusCallbackEvent' => implode(' ', [
'start',
'end',
'join',
'leave',
'mute',
'hold',
]),
'conferenceStatusCallbackMethod' => 'POST',
'conferenceStatusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.conference.event', [
'session' => $session->getIdString(),
]),
];
if ($session->hasRegion()) {
$default['region'] = $session->getRegion()->getName();
}
return array_merge($default, $override);
}
private function applyDefaultTwilioConferenceSettings(Models\Session $session, array $override = []): array
{
$default = [
'beep' => false,
'muted' => true,
'startConferenceOnEnter' => false,
'endConferenceOnExit' => false,
'waitUrl' => '',
'statusCallbackEvent' => implode(' ', [
'start',
'end',
'join',
'leave',
'mute',
'hold',
// 'speaker',
]),
'statusCallbackMethod' => 'POST',
'statusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.conference.event', [
'session' => $session->getIdString(),
]),
];
if ($session->hasRegion()) {
$default['region'] = $session->getRegion()->getName();
}
return array_merge($default, $override);
}
private function joinTwilioConference(Connection $connection, array $options = []): TwiML\VoiceResponse
{
$session = $connection->getSession();
$activity = $session->getActivity();
$roomOwner = $activity->getUser();
$this->logger->debug(__METHOD__, [
'connection' => $connection->id_string,
'session' => $session->id_string,
'activity' => $activity->id_string,
'user' => $roomOwner->id_string,
]);
$voiceResponse = new TwiML\VoiceResponse();
$voiceResponse->dial()
->setAction($this->urlGenerator->route('jiminny.webhook.softphone.participant.event', [
'connection' => $connection->id_string,
]))
->conference(
$session->getIdString(),
$this->applyDefaultTwilioConferenceSettings($session, $options)
);
$this->logger->debug(__METHOD__ . ': done', [
'session' => $session->id_string,
'result' => $voiceResponse,
]);
return $voiceResponse;
}
}
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-8198980968265644364
|
-1800661210003872170
|
click
|
hybrid
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NULL
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PhostormrTavsco.sViewINavigarecodeLaravel#12092 on JY-20613-allow-owner-roleKeractorloolsWindowmelpProledey© SlackController.php© SupportController.php© TeamSetupController.phpc userautomateakeporscontroller.onpMatcnActviycmmbata.ong© Client.phpE UserInvitationDTOTest.php© ClientTest.php© EditTeamRequest.phpdeclare(strict_types=1);c welcomecontroller.onp• _ MicdlewareRequests)DAP.DAuthW KioskSettings› D AicallScorinenamespace Jiminny\Http\Requests\Settings\Teams;use.13final class CreateTeamRequest extends FormRequestuse ValidatesBillingAddresses;l Autoscorino•a Securitpublic function authorize(): bool•M TeamsC) CreatelnvitationRequest.ohoCreateTeamRequest.php© DeactivateTeamMemberRequest.p© EditTeamRequest.phprecurn truepublic tunction ruleso: arrayLocal ChangesConsoleLoaChanges 4 files, updating...= .env.local app© CreateTeamRequest.php app/Http/Requests/Settings/Teams© JiminnyDebugCommand.php app/Console/Commandspnp logging.onp contie©, Unversioned Files 9 files=.env.nikilocal app= .env.other app© CanAccessAiReportsTest.php tests/Unit/Policies© CreateMockAskJiminnyReportResultCommand.php app/Console/Commands/ReporE favicon.ico publicEids txt appTe raw_sql_query.sql app(C) SimulateWebhooksCommand.oho aoo/Console/Commands/Crm/HubsootiM+ WEBHOOK_FILTERING_IMPLEMENTATION.md appTJ g + → = Side-by-side viewer -Highlight wordsX15 B ?01885e531 aoo/Htto/Requests/Settinas/Teams/CreateTeamReauest.omd'name' => 'required'."string'. "max:150'l'email'],'owner cole' => f'required' tin:t imolode(" • nUser: • ROLE RECORDERIUser: •:User:• ROLE ANALYST.D1,'account_id' => ['required', 'uvid:accounts'],'calendar' => ['required', 'string', 'max:150'],=custom.logtii jiminny.users [PROD]tid jiminny.users (EU]= laravel.log4 SF [jiminny@localhost]© Kernel.phpA console [EU]A console [STAGING]© SoftPhoneManager.php xfiii crm_configurations (EU]Tinal readonly class sortrnonenanacer anolements conterenceranaderpublic const string COMPLIANCE PROMPT ACCEPT DIGIT E'1'9A HS_Jocal (jiminny@localhost]© TextMessagingService.phpA console [Pkol)m | A8x1^44 € >public function __construct(private ProviderRegistry $crmProviderRegistry,private Webhook $urlGenerator,private ActivityService $activityService,private LoggerInterface $logger,private TwilioClientBuilder $twilioClientBuilder,) f.3publicPush Commits to appJY-20613-allow-owner-role-on-team-setup grigin : JY-20613-allow-owner-role-on-team-setupJY-20613 remove recoder and voice role from validationv D app/Http/Requests/Settings/Teams 1 fileCreateTeamRequest.phpprivateSSTFor Commit and Push to non-protected branches, preview commits before push• Push tags:CancelPush"suppont Dally • In 1/ m8• Wed 20 May 14:43:13Cascade100% L2UserinvitationD lOlest vTesting SmsReceivedFix UserinvitationdteCascade+O •cascade code X+ .Kick off a new project. Make changesacross vour entire codebase.sylcornvitamoniontettocr© Text Relay Email Alias Setup and FilteringAsk anything (&+L)< Code SWF.1.6SOWAAAAAp'].Lode(',', [its'],k: 150'],1 difference20-6f 4 spaces...
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[{"role":"AXButton","text" [{"role":"AXButton","text":"Show Diff","depth":2,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Group By","depth":2,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Jump to Source","depth":2,"on_screen":true,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Show Details","depth":2,"on_screen":true,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand All","depth":2,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":2,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXCheckBox","text":"For Commit and Push to non-protected branches, preview commits before push","depth":1,"on_screen":true,"role_description":"checkbox","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Help","depth":1,"on_screen":true,"help_text":"Show help contents","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXCheckBox","text":"Push tags:","depth":1,"on_screen":true,"role_description":"checkbox","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"All","depth":6,"on_screen":false,"role_description":"text"},{"role":"AXStaticText","text":"Current Branch","depth":6,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Cancel","depth":1,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Push","depth":1,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Push","depth":2,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Push Commits to app","depth":1,"on_screen":true}]...
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-8198980968265644364
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-1800661210003872170
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click
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hybrid
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NULL
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iTerm2ShellEditViewSessionScriptsProfilesWindowHelp(wb]Support Daily - in 17 mAAPP (-zsh)$82DOCKER2881DEV (-zsh)APP (-zsh)|modified:config/logging.phpUntracked files:Cuse "git add<file»..." to include in what will be committed)env.nikilocal. env.otherWEBHOOK_FILTERING_IMPLEMENTATION.mdapp/Console/Commands/Crm/Hubspot/SimulateWebhooksCommand.phpapp/Console/Commands/Reports/CreateMockAskJiminnyReportResultCommand.phpids.txtpublic/favicon.icoraw_sql_query.sqltests/Unit/Policies/CanAccessAiReportsTest.phplukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/jiminny/app (JY-20915-add-domain-specific-email-text-relay) $ csfixdockerexec -it docker_lamp_1 ./vendor/bin/php-cs-fixer fix--config=.php-cs-fixer.dist.php -v --using-cache=no --diffPHP CS Fixer 3.87.1 Alexander by Fabien Potencier, Dariusz Ruminski and contributors.PHP runtime: 8.3.30Running analysis on 7 cores with 10 files per process.Parallel runner is an experimental feature and may be unstable, use it at your own risk. Feedback highly appreciated!Loadedconfig default from-php-cs-fixer.dist.php".5690/5690 C880 100%83100% <8• Wed 20 May 14:43:13ffmpegT8184APPFixed 0 of 5690 files in 76.177 seconds, 60.00 MB memory usedWhat's next:Try Docker Debug for seamless, persistent debugging tools in any container or image → docker debug docker_lamp_1Learn more at [URL_WITH_CREDENTIALS] ~/jiminny/app (JY-20613-allow-owner-role-on-team-setup) $ ||...
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2026-05-20T11:42:48.476486+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-20/1779 /Users/lukas/.screenpipe/data/data/2026-05-20/1779277368476_m2.jpg...
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JY-20613-allow-owner-role-on-team-setup → origin : JY-20613-allow-owner-role-on-team-setup → origin : JY-20613-allow-owner-role-on-team-setup
JY-20613 remove recoder and voice role from validation
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app/Http/Requests/Settings/Teams 1 file, folder
CreateTeamRequest.php, final class
CreateTeamRequest.php, final class
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[{"role":"AXStaticText","text& [{"role":"AXStaticText","text":"JY-20613-allow-owner-role-on-team-setup → origin : JY-20613-allow-owner-role-on-team-setup","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.12699468,"height":0.0},"on_screen":false,"role_description":"text"},{"role":"AXStaticText","text":"JY-20613 remove recoder and voice role from validation","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.12699468,"height":0.0},"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Show Diff","depth":2,"bounds":{"left":0.61269945,"top":0.31524342,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Group By","depth":2,"bounds":{"left":0.6236702,"top":0.31524342,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Jump to Source","depth":2,"bounds":{"left":0.63231385,"top":0.31524342,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Show Details","depth":2,"bounds":{"left":0.64328456,"top":0.31524342,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand All","depth":2,"bounds":{"left":0.72539896,"top":0.31524342,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":2,"bounds":{"left":0.7340425,"top":0.31524342,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"app/Http/Requests/Settings/Teams 1 file, folder","depth":4,"bounds":{"left":0.6203458,"top":0.33838788,"width":0.09208777,"height":0.017557861},"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"CreateTeamRequest.php, final class","depth":5,"bounds":{"left":0.62666225,"top":0.35594574,"width":0.059175532,"height":0.017557861},"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"CreateTeamRequest.php, final class","depth":4,"bounds":{"left":0.62666225,"top":0.35594574,"width":0.059175532,"height":0.017557861},"on_screen":true,"role_description":"text"},{"role":"AXCheckBox","text":"For Commit and Push to non-protected branches, preview commits before push","depth":1,"bounds":{"left":0.48304522,"top":0.6783719,"width":0.17287233,"height":0.019952115},"on_screen":true,"role_description":"checkbox","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Help","depth":1,"bounds":{"left":0.4820479,"top":0.7047087,"width":0.00930851,"height":0.027134877},"on_screen":true,"help_text":"Show help contents","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXCheckBox","text":"Push tags:","depth":1,"bounds":{"left":0.49800533,"top":0.70790106,"width":0.031914894,"height":0.019952115},"on_screen":true,"role_description":"checkbox","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"All","depth":6,"on_screen":false,"role_description":"text"},{"role":"AXStaticText","text":"Current Branch","depth":6,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Cancel","depth":1,"bounds":{"left":0.67586434,"top":0.7047087,"width":0.025930852,"height":0.027134877},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Push","depth":1,"bounds":{"left":0.7037899,"top":0.7047087,"width":0.036236703,"height":0.027134877},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Push","depth":2,"bounds":{"left":0.7037899,"top":0.7047087,"width":0.025930852,"height":0.027134877},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Push Commits to app","depth":1,"bounds":{"left":0.5874335,"top":0.29449323,"width":0.04720745,"height":0.012769354},"on_screen":true,"role_description":"text"}]...
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7254980813969133236
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-5835793327078418890
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idle
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accessibility
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NULL
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JY-20613-allow-owner-role-on-team-setup → origin : JY-20613-allow-owner-role-on-team-setup → origin : JY-20613-allow-owner-role-on-team-setup
JY-20613 remove recoder and voice role from validation
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app/Http/Requests/Settings/Teams 1 file, folder
CreateTeamRequest.php, final class
CreateTeamRequest.php, final class
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NULL
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62524
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2026-05-20T11:42:47.940113+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-20/1779 /Users/lukas/.screenpipe/data/data/2026-05-20/1779277367940_m1.jpg...
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PhpStorm
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1
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monitor_1
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JY-20613-allow-owner-role-on-team-setup → origin : JY-20613-allow-owner-role-on-team-setup → origin : JY-20613-allow-owner-role-on-team-setup
JY-20613 remove recoder and voice role from validation
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CreateTeamRequest.php, final class
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JY-20613-allow-owner-role-on-team-setup → origin : JY-20613-allow-owner-role-on-team-setup → origin : JY-20613-allow-owner-role-on-team-setup
JY-20613 remove recoder and voice role from validation
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app/Http/Requests/Settings/Teams 1 file, folder
CreateTeamRequest.php, final class
CreateTeamRequest.php, final class
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PhostormVIewINavigarecodeLaravelK Commit and Push…
PhostormVIewINavigarecodeLaravelKeractorTOOISWindowmelprTavsco.s#12092 on JY-20613-allow-owner-roleProletey© SlackController.php€ SupportController.php© TeamSetupController.phpc userautomateakeporscontroller.onpMatcnacuvitycmmbata.png© Client.phpdeclare(strict_types=1);c welcomecontroller.onp> C MiddlewareRequests)DAP.DAuthW Kiosk•© Settings> D AicallScorinenamespace Jiminny\Http\Requests\Sett› use ...13final class CreateTeamRequest extenduse valeudlesbectengaudresses.l Autoscorino• 7 Securitvpublic function authorize(): boc•M TeamsC) CreatelnvitationReauest.ohoCreateTeamRequest.php© DeactivateTeamMemberRequest.p© EditTeamRequest.phprecurn true.public tunction ruleso: arrayLocal ChangesShelfLoaChanges 4 files= .env.local app© CreateTeamRequest.php app/Http/Requests/Settings/Teams© JiminnyDebugCommand.php app/Console/Commandspnp logging.onp contie©, Unversioned Files 9 files=.env.nikilocal app= .env.other app© CanAccessAiReportsTest.php tests/Unit/Policies© CreateMockAskJiminnyReportResultCommand.php app/Console/Commands/ReporE favicon.ico publicEids txt appTe raw_sql_query.sql app(C) SimulateWebhooksCommand.oho aoo/Console/Commands/Crm/HubsootiM+ WEBHOOK_FILTERING_IMPLEMENTATION.md app01885e531 apo/Ht@ UserInvitationDTOTest.php© ClientTest.php© EditTeamRequest.phpE laravel.log4 SF [jiminny@localhost]tii jiminny.users [PROD]© Kernel.phpA console [EU]tid jiminny.users (EU]fiii crm_configurations (EU]A console [STAGING]A HS_Jocal (jiminny@localhost]© SoftPhoneManager.php xTextwessagingservice.pnpA console [Pkol)CascadeTesting SmsReceivedCommit ChangesЩ8V1AChangelist: Changes~ V Д нttp/Requests/Settings/Teams 1 filev © CreateTeamRequest.php•O config 1 file= env.localAuthor:• Amend commitSian-oft commitCommit ChecksCommit MessageJY-20615 remove recoder and vonce role From validationUpdate copynightReformat codeRearrange codeOptimize importsVityCreate $data): Models\Activityf...}C Fix UserinvitationDTotest© Text Relay Email Alias Setup and FilteringenceManager\SoftPhoneOutboundCreate $data): Models\ActivitAsk anything (&+L)v Dift" Code SWF.1.6I@¢→Do notignoreHighlight woras0f885e531 app/Http/Reques=> ['required', 'string", 'max:150''ownen emailt => "'neauined! "emaintnl'owner_role' => ['required', 'in:' . imploUser:: ROLE_RECORDER,User::ROLE_RECORDER_AND_VOICEUser::ROLE_ANALYST,310D],'account_id' => ['required', 'uvid:account'calendar' = ['required',string,"max.1olmerenceCurrent version'name' => l'required', 'string', 'max:150)'owner_email' => ['required','email'],'owner_role' => ['required','in:'. imploUser: : ROLE_RECORDER,User::ROLE_ANALYST,current versionI],'account_id' →> ['required', 'uuid:account'calendar' => ['required', 'string', 'max:'name' => ['required'."string'. 'max:150')"owner_email' => I'required','email'],'owner cole' = f'required' tin:t imolode("• nUser::ROLE_RECORDER,User: •ROLE ANALYSTID1,'account_id' => ['required', 'uuid:accounts'],'calendar' => ['required', 'string', 'max:150'],CancelCommit"suppont Dally • In 1omFix UserinvitationdteCascadeW100% S28• Wed 20 May 14:42:16cascade code X+ .Kick off a new project. Make changesacross vour entire codebase+0 ..1 differencef 4 spaces...
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iTerm2ShellEditViewSessionScripts Commit and Push…
iTerm2ShellEditViewSessionScriptsProfilesWindowHelpSupport Daily • in 18 mAPP (-zsh)$82DOCKER₴81DEV (-zsh)APP (-zsh)|modified:config/logging.phpUntracked files:Cuse "git add<file»..." to include in what will be committed)env.nikilocal. env.otherWEBHOOK_FILTERING_IMPLEMENTATION.mdapp/Console/Commands/Crm/Hubspot/SimulateWebhooksCommand.phpapp/Console/Commands/Reports/CreateMockAskJiminnyReportResultCommand.phpids.txtpublic/favicon.icoraw_sql_query.sqltests/Unit/Policies/CanAccessAiReportsTest.phplukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/jiminny/app (JY-20915-add-domain-specific-email-text-relay) $ csfixdockerexec -it docker_lamp_1 ./vendor/bin/php-cs-fixer fix--config=.php-cs-fixer.dist.php -v --using-cache=no --diffPHP CS Fixer 3.87.1 Alexander by Fabien Potencier, Dariusz Ruminski and contributors.PHP runtime: 8.3.30Running analysis on 7 cores with 10 files per process.Parallel runner is an experimental feature and may be unstable, use it at your own risk. Feedback highly appreciated!Loadedconfig default from-php-cs-fixer.dist.php".5690/5690 C880 100%83100% C8• Wed 20 May 14:42:16screenpipe"T₴1|O &4APPFixed 0 of 5690 files in 76.177 seconds, 60.00 MB memory usedWhat's next:Try Docker Debug for seamless, persistent debugging tools in any container or image → docker debug docker_lamp_1Learn more at [URL_WITH_CREDENTIALS] ~/jiminny/app (JY-20613-allow-owner-role-on-team-setup) $ ||...
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JY-20613 remove recoder and voice role from validation
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1 difference
f885e531
<?php
declare(strict_types=1);
namespace Jiminny\Http\Requests\Settings\Teams;
use Jiminny\Http\Requests\ValidatesBillingAddresses;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\User;
use Illuminate\Foundation\Http\FormRequest;
use Jiminny\Utils\DomainResolver;
final class CreateTeamRequest extends FormRequest
{
use ValidatesBillingAddresses;
public function authorize(): bool
{
return true;
}
public function rules(): array
{
$existingFeatures = implode(',', FeatureEnum::names());
$rules = [
'name' => ['required', 'string', 'max:150'],
'owner_email' => ['required', 'email'],
'owner_role' => ['required', 'in:' . implode(',', [
User::ROLE_RECORDER,
User::ROLE_RECORDER_AND_VOICE,
User::ROLE_ANALYST,
])],
'account_id' => ['required', 'uuid:accounts'],
'calendar' => ['required', 'string', 'max:150'],
'crm' => ['required', 'string', 'max:150'],
'features' => ['array'],
'features.*' => ['in:' . $existingFeatures],
'domain' => ['sometimes', 'nullable', 'max:150'],
'tier_id' => ['required', 'uuid:tiers'],
'partner_id' => ['sometimes', 'nullable', 'uuid:partners'],
];
$features = $this->input('features');
if (in_array(FeatureEnum::DIALER->name, $features)) {
// Add Billing address rules
$rules += $this->getBillingAddressRules();
}
return $rules;
}
public function getOwnerEmail(): string
{
return $this->input('owner_email');
}
public function getOwnerRole(): string
{
return $this->input('owner_role');
}
public function getDomain(): ?string
{
$domain = $this->input('domain');
if ($domain === null) {
$domain = DomainResolver::fromEmail($this->getOwnerEmail());
} else {
$domain = DomainResolver::fromUrl($domain);
}
return $domain;
}
}
Current version
<?php
declare(strict_types=1);
namespace Jiminny\Http\Requests\Settings\Teams;
use Jiminny\Http\Requests\ValidatesBillingAddresses;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\User;
use Illuminate\Foundation\Http\FormRequest;
use Jiminny\Utils\DomainResolver;
final class CreateTeamRequest extends FormRequest
{
use ValidatesBillingAddresses;
public function authorize(): bool
{
return true;
}
public function rules(): array
{
$existingFeatures = implode(',', FeatureEnum::names());
$rules = [
'name' => ['required', 'string', 'max:150'],
'owner_email' => ['required', 'email'],
'owner_role' => ['required', 'in:' . implode(',', [
User::ROLE_RECORDER,
User::ROLE_ANALYST,
])],
'account_id' => ['required', 'uuid:accounts'],
'calendar' => ['required', 'string', 'max:150'],
'crm' => ['required', 'string', 'max:150'],
'features' => ['array'],
'features.*' => ['in:' . $existingFeatures],
'domain' => ['sometimes', 'nullable', 'max:150'],
'tier_id' => ['required', 'uuid:tiers'],
'partner_id' => ['sometimes', 'nullable', 'uuid:partners'],
];
$features = $this->input('features');
if (in_array(FeatureEnum::DIALER->name, $features)) {
// Add Billing address rules
$rules += $this->getBillingAddressRules();
}
return $rules;
}
public function getOwnerEmail(): string
{
return $this->input('owner_email');
}
public function getOwnerRole(): string
{
return $this->input('owner_role');
}
public function getDomain(): ?string
{
$domain = $this->input('domain');
if ($domain === null) {
$domain = DomainResolver::fromEmail($this->getOwnerEmail());
} else {
$domain = DomainResolver::fromUrl($domain);
}
return $domain;
}
}
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code","depth":2,"bounds":{"left":0.4587766,"top":0.5395052,"width":0.036901597,"height":0.019952115},"on_screen":true,"help_text":"","role_description":"checkbox","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXLink","text":"Choose profile","depth":2,"bounds":{"left":0.49966756,"top":0.54269755,"width":0.029920213,"height":0.013567438},"on_screen":true,"role_description":"link","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXCheckBox","text":"Check TODO","depth":2,"bounds":{"left":0.4587766,"top":0.56264967,"width":0.035904255,"height":0.019952115},"on_screen":true,"role_description":"checkbox","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXLink","text":"Configure","depth":2,"bounds":{"left":0.49867022,"top":0.565842,"width":0.019946808,"height":0.013567438},"on_screen":true,"role_description":"link","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"After Commit","depth":2,"bounds":{"left":0.45212767,"top":0.6049481,"width":0.027260639,"height":0.013567438},"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"Upload files to:","depth":2,"bounds":{"left":0.46010637,"top":0.632083,"width":0.030585106,"height":0.013567438},"on_screen":true,"role_description":"text"},{"role":"AXPopUpButton","text":"Upload files 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Scrolling","depth":2,"bounds":{"left":0.45013297,"top":0.41340783,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Disable Editing","depth":2,"bounds":{"left":0.4587766,"top":0.41340783,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Settings","depth":2,"bounds":{"left":0.46742022,"top":0.41340783,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Help","depth":2,"bounds":{"left":0.47839096,"top":0.41340783,"width":0.008643617,"height":0.01915403},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"1 difference","depth":1,"bounds":{"left":0.55418885,"top":0.41181165,"width":0.024268618,"height":0.022346368},"on_screen":true,"role_description":"text"},{"role":"AXTextField","text":"f885e531","depth":1,"bounds":{"left":0.26196808,"top":0.43415803,"width":0.022273935,"height":0.013567438},"on_screen":true,"value":"f885e531","help_text":"text/plain","role_description":"text field","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Http\\Requests\\Settings\\Teams;\n\nuse Jiminny\\Http\\Requests\\ValidatesBillingAddresses;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\User;\nuse Illuminate\\Foundation\\Http\\FormRequest;\nuse Jiminny\\Utils\\DomainResolver;\n\nfinal class CreateTeamRequest extends FormRequest\n{\n use ValidatesBillingAddresses;\n\n public function authorize(): bool\n {\n return true;\n }\n\n public function rules(): array\n {\n $existingFeatures = implode(',', FeatureEnum::names());\n\n $rules = [\n 'name' => ['required', 'string', 'max:150'],\n 'owner_email' => ['required', 'email'],\n 'owner_role' => ['required', 'in:' . implode(',', [\n User::ROLE_RECORDER,\n User::ROLE_RECORDER_AND_VOICE,\n User::ROLE_ANALYST,\n ])],\n 'account_id' => ['required', 'uuid:accounts'],\n 'calendar' => ['required', 'string', 'max:150'],\n 'crm' => ['required', 'string', 'max:150'],\n 'features' => ['array'],\n 'features.*' => ['in:' . $existingFeatures],\n 'domain' => ['sometimes', 'nullable', 'max:150'],\n 'tier_id' => ['required', 'uuid:tiers'],\n 'partner_id' => ['sometimes', 'nullable', 'uuid:partners'],\n ];\n\n $features = $this->input('features');\n if (in_array(FeatureEnum::DIALER->name, $features)) {\n // Add Billing address rules\n $rules += $this->getBillingAddressRules();\n }\n\n return $rules;\n }\n\n public function getOwnerEmail(): string\n {\n return $this->input('owner_email');\n }\n\n public function getOwnerRole(): string\n {\n return $this->input('owner_role');\n }\n\n public function getDomain(): ?string\n {\n $domain = $this->input('domain');\n\n if ($domain === null) {\n $domain = DomainResolver::fromEmail($this->getOwnerEmail());\n } else {\n $domain = DomainResolver::fromUrl($domain);\n }\n\n return $domain;\n }\n}","depth":2,"bounds":{"left":0.25531915,"top":0.42697525,"width":0.1768617,"height":0.28092578},"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Http\\Requests\\Settings\\Teams;\n\nuse Jiminny\\Http\\Requests\\ValidatesBillingAddresses;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\User;\nuse Illuminate\\Foundation\\Http\\FormRequest;\nuse Jiminny\\Utils\\DomainResolver;\n\nfinal class CreateTeamRequest extends FormRequest\n{\n use ValidatesBillingAddresses;\n\n public function authorize(): bool\n {\n return true;\n }\n\n public function rules(): array\n {\n $existingFeatures = implode(',', FeatureEnum::names());\n\n $rules = [\n 'name' => ['required', 'string', 'max:150'],\n 'owner_email' => ['required', 'email'],\n 'owner_role' => ['required', 'in:' . implode(',', [\n User::ROLE_RECORDER,\n User::ROLE_RECORDER_AND_VOICE,\n User::ROLE_ANALYST,\n ])],\n 'account_id' => ['required', 'uuid:accounts'],\n 'calendar' => ['required', 'string', 'max:150'],\n 'crm' => ['required', 'string', 'max:150'],\n 'features' => ['array'],\n 'features.*' => ['in:' . $existingFeatures],\n 'domain' => ['sometimes', 'nullable', 'max:150'],\n 'tier_id' => ['required', 'uuid:tiers'],\n 'partner_id' => ['sometimes', 'nullable', 'uuid:partners'],\n ];\n\n $features = $this->input('features');\n if (in_array(FeatureEnum::DIALER->name, $features)) {\n // Add Billing address rules\n $rules += $this->getBillingAddressRules();\n }\n\n return $rules;\n }\n\n public function getOwnerEmail(): string\n {\n return $this->input('owner_email');\n }\n\n public function getOwnerRole(): string\n {\n return $this->input('owner_role');\n }\n\n public function getDomain(): ?string\n {\n $domain = $this->input('domain');\n\n if ($domain === null) {\n $domain = DomainResolver::fromEmail($this->getOwnerEmail());\n } else {\n $domain = DomainResolver::fromUrl($domain);\n }\n\n return $domain;\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextField","text":"Current version","depth":1,"bounds":{"left":0.4348404,"top":0.43415803,"width":0.14361702,"height":0.013567438},"on_screen":true,"value":"Current version","help_text":"text/plain","role_description":"text field","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Http\\Requests\\Settings\\Teams;\n\nuse Jiminny\\Http\\Requests\\ValidatesBillingAddresses;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\User;\nuse Illuminate\\Foundation\\Http\\FormRequest;\nuse Jiminny\\Utils\\DomainResolver;\n\nfinal class CreateTeamRequest extends FormRequest\n{\n use ValidatesBillingAddresses;\n\n public function authorize(): bool\n {\n return true;\n }\n\n public function rules(): array\n {\n $existingFeatures = implode(',', FeatureEnum::names());\n\n $rules = [\n 'name' => ['required', 'string', 'max:150'],\n 'owner_email' => ['required', 'email'],\n 'owner_role' => ['required', 'in:' . implode(',', [\n User::ROLE_RECORDER,\n User::ROLE_ANALYST,\n ])],\n 'account_id' => ['required', 'uuid:accounts'],\n 'calendar' => ['required', 'string', 'max:150'],\n 'crm' => ['required', 'string', 'max:150'],\n 'features' => ['array'],\n 'features.*' => ['in:' . $existingFeatures],\n 'domain' => ['sometimes', 'nullable', 'max:150'],\n 'tier_id' => ['required', 'uuid:tiers'],\n 'partner_id' => ['sometimes', 'nullable', 'uuid:partners'],\n ];\n\n $features = $this->input('features');\n if (in_array(FeatureEnum::DIALER->name, $features)) {\n // Add Billing address rules\n $rules += $this->getBillingAddressRules();\n }\n\n return $rules;\n }\n\n public function getOwnerEmail(): string\n {\n return $this->input('owner_email');\n }\n\n public function getOwnerRole(): string\n {\n return $this->input('owner_role');\n }\n\n public function getDomain(): ?string\n {\n $domain = $this->input('domain');\n\n if ($domain === null) {\n $domain = DomainResolver::fromEmail($this->getOwnerEmail());\n } else {\n $domain = DomainResolver::fromUrl($domain);\n }\n\n return $domain;\n }\n}","depth":2,"bounds":{"left":0.43949467,"top":0.42697525,"width":0.17087767,"height":0.26336792},"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Http\\Requests\\Settings\\Teams;\n\nuse Jiminny\\Http\\Requests\\ValidatesBillingAddresses;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\User;\nuse Illuminate\\Foundation\\Http\\FormRequest;\nuse Jiminny\\Utils\\DomainResolver;\n\nfinal class CreateTeamRequest extends FormRequest\n{\n use ValidatesBillingAddresses;\n\n public function authorize(): bool\n {\n return true;\n }\n\n public function rules(): array\n {\n $existingFeatures = implode(',', FeatureEnum::names());\n\n $rules = [\n 'name' => ['required', 'string', 'max:150'],\n 'owner_email' => ['required', 'email'],\n 'owner_role' => ['required', 'in:' . implode(',', [\n User::ROLE_RECORDER,\n User::ROLE_ANALYST,\n ])],\n 'account_id' => ['required', 'uuid:accounts'],\n 'calendar' => ['required', 'string', 'max:150'],\n 'crm' => ['required', 'string', 'max:150'],\n 'features' => ['array'],\n 'features.*' => ['in:' . $existingFeatures],\n 'domain' => ['sometimes', 'nullable', 'max:150'],\n 'tier_id' => ['required', 'uuid:tiers'],\n 'partner_id' => ['sometimes', 'nullable', 'uuid:partners'],\n ];\n\n $features = $this->input('features');\n if (in_array(FeatureEnum::DIALER->name, $features)) {\n // Add Billing address rules\n $rules += $this->getBillingAddressRules();\n }\n\n return $rules;\n }\n\n public function getOwnerEmail(): string\n {\n return $this->input('owner_email');\n }\n\n public function getOwnerRole(): string\n {\n return $this->input('owner_role');\n }\n\n public function getDomain(): ?string\n {\n $domain = $this->input('domain');\n\n if ($domain === null) {\n $domain = DomainResolver::fromEmail($this->getOwnerEmail());\n } else {\n $domain = DomainResolver::fromUrl($domain);\n }\n\n return $domain;\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Help","depth":1,"bounds":{"left":0.25531915,"top":0.65363127,"width":0.00930851,"height":0.027134877},"on_screen":true,"help_text":"Show help contents","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Cancel","depth":1,"bounds":{"left":0.5142952,"top":0.65363127,"width":0.025930852,"height":0.027134877},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Commit","depth":1,"bounds":{"left":0.5422208,"top":0.65363127,"width":0.03756649,"height":0.027134877},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Commit","depth":2,"bounds":{"left":0.5422208,"top":0.65363127,"width":0.027260639,"height":0.027134877},"on_screen":true,"help_text":"Show drop-down menu (⌥⇧⏎)","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Commit Changes","depth":1,"bounds":{"left":0.39827126,"top":0.13248204,"width":0.038231384,"height":0.012769354},"on_screen":true,"role_description":"text"}]...
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7148967529588148915
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6455879393261721365
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idle
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accessibility
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NULL
|
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1 modified
JY-20613 remove recoder and voice role from validation
Commit Message
Commit Message History
Git
Author:
Author:
Amend commit
Sign-off commit
Create extra commit with file movements
Commit Checks
Update copyright
Reformat code
Rearrange code
Optimize imports
Cleanup
Choose profile
Check malicious dependencies
Run external formatter
Configure
Perform SonarQube for IDE analysis
Find unused view files
Run Git hooks
Advanced Commit Checks
Analyze code
Choose profile
Check TODO
Configure
After Commit
Upload files to:
Upload files to:
<None>
Always use selected server or group of servers
Previous Difference
Next Difference
Jump to Source
Compare Previous File
Compare Next File
Go to Changed File…
Side-by-side viewer
Do not ignore
Highlight words
Collapse Unchanged Fragments
Synchronize Scrolling
Disable Editing
Settings
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1 difference
f885e531
<?php
declare(strict_types=1);
namespace Jiminny\Http\Requests\Settings\Teams;
use Jiminny\Http\Requests\ValidatesBillingAddresses;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\User;
use Illuminate\Foundation\Http\FormRequest;
use Jiminny\Utils\DomainResolver;
final class CreateTeamRequest extends FormRequest
{
use ValidatesBillingAddresses;
public function authorize(): bool
{
return true;
}
public function rules(): array
{
$existingFeatures = implode(',', FeatureEnum::names());
$rules = [
'name' => ['required', 'string', 'max:150'],
'owner_email' => ['required', 'email'],
'owner_role' => ['required', 'in:' . implode(',', [
User::ROLE_RECORDER,
User::ROLE_RECORDER_AND_VOICE,
User::ROLE_ANALYST,
])],
'account_id' => ['required', 'uuid:accounts'],
'calendar' => ['required', 'string', 'max:150'],
'crm' => ['required', 'string', 'max:150'],
'features' => ['array'],
'features.*' => ['in:' . $existingFeatures],
'domain' => ['sometimes', 'nullable', 'max:150'],
'tier_id' => ['required', 'uuid:tiers'],
'partner_id' => ['sometimes', 'nullable', 'uuid:partners'],
];
$features = $this->input('features');
if (in_array(FeatureEnum::DIALER->name, $features)) {
// Add Billing address rules
$rules += $this->getBillingAddressRules();
}
return $rules;
}
public function getOwnerEmail(): string
{
return $this->input('owner_email');
}
public function getOwnerRole(): string
{
return $this->input('owner_role');
}
public function getDomain(): ?string
{
$domain = $this->input('domain');
if ($domain === null) {
$domain = DomainResolver::fromEmail($this->getOwnerEmail());
} else {
$domain = DomainResolver::fromUrl($domain);
}
return $domain;
}
}
Current version
<?php
declare(strict_types=1);
namespace Jiminny\Http\Requests\Settings\Teams;
use Jiminny\Http\Requests\ValidatesBillingAddresses;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\User;
use Illuminate\Foundation\Http\FormRequest;
use Jiminny\Utils\DomainResolver;
final class CreateTeamRequest extends FormRequest
{
use ValidatesBillingAddresses;
public function authorize(): bool
{
return true;
}
public function rules(): array
{
$existingFeatures = implode(',', FeatureEnum::names());
$rules = [
'name' => ['required', 'string', 'max:150'],
'owner_email' => ['required', 'email'],
'owner_role' => ['required', 'in:' . implode(',', [
User::ROLE_RECORDER,
User::ROLE_ANALYST,
])],
'account_id' => ['required', 'uuid:accounts'],
'calendar' => ['required', 'string', 'max:150'],
'crm' => ['required', 'string', 'max:150'],
'features' => ['array'],
'features.*' => ['in:' . $existingFeatures],
'domain' => ['sometimes', 'nullable', 'max:150'],
'tier_id' => ['required', 'uuid:tiers'],
'partner_id' => ['sometimes', 'nullable', 'uuid:partners'],
];
$features = $this->input('features');
if (in_array(FeatureEnum::DIALER->name, $features)) {
// Add Billing address rules
$rules += $this->getBillingAddressRules();
}
return $rules;
}
public function getOwnerEmail(): string
{
return $this->input('owner_email');
}
public function getOwnerRole(): string
{
return $this->input('owner_role');
}
public function getDomain(): ?string
{
$domain = $this->input('domain');
if ($domain === null) {
$domain = DomainResolver::fromEmail($this->getOwnerEmail());
} else {
$domain = DomainResolver::fromUrl($domain);
}
return $domain;
}
}
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NULL
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NULL
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NULL
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NULL
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62520
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2214
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8
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2026-05-20T11:42:00.809575+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-20/1779 /Users/lukas/.screenpipe/data/data/2026-05-20/1779277320809_m1.jpg...
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PhpStorm
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Commit Changes
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1
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NULL
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monitor_1
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NULL
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NULL
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NULL
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NULL
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Diff
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Changelist:
Changelist:
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1 modified
JY-20613 remove recoder and voice role from validation
Commit Message
Commit Message History
Git
Author:
Author:
Amend commit
Sign-off commit
Create extra commit with file movements
Commit Checks
Update copyright
Reformat code
Rearrange code
Optimize imports
Cleanup...
|
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JY-20613 remove recoder and voice role from validation
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Create extra commit with file movements
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/Users/lukas/.screenpipe/data/data/2026-05-20/1779 /Users/lukas/.screenpipe/data/data/2026-05-20/1779277320360_m1.jpg...
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JY-20613 remove recoder and voice role from validation
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1 difference
f885e531
<?php
declare(strict_types=1);
namespace Jiminny\Http\Requests\Settings\Teams;
use Jiminny\Http\Requests\ValidatesBillingAddresses;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\User;
use Illuminate\Foundation\Http\FormRequest;
use Jiminny\Utils\DomainResolver;
final class CreateTeamRequest extends FormRequest
{
use ValidatesBillingAddresses;
public function authorize(): bool
{
return true;
}
public function rules(): array
{
$existingFeatures = implode(',', FeatureEnum::names());
$rules = [
'name' => ['required', 'string', 'max:150'],
'owner_email' => ['required', 'email'],
'owner_role' => ['required', 'in:' . implode(',', [
User::ROLE_RECORDER,
User::ROLE_RECORDER_AND_VOICE,
User::ROLE_ANALYST,
])],
'account_id' => ['required', 'uuid:accounts'],
'calendar' => ['required', 'string', 'max:150'],
'crm' => ['required', 'string', 'max:150'],
'features' => ['array'],
'features.*' => ['in:' . $existingFeatures],
'domain' => ['sometimes', 'nullable', 'max:150'],
'tier_id' => ['required', 'uuid:tiers'],
'partner_id' => ['sometimes', 'nullable', 'uuid:partners'],
];
$features = $this->input('features');
if (in_array(FeatureEnum::DIALER->name, $features)) {
// Add Billing address rules
$rules += $this->getBillingAddressRules();
}
return $rules;
}
public function getOwnerEmail(): string
{
return $this->input('owner_email');
}
public function getOwnerRole(): string
{
return $this->input('owner_role');
}
public function getDomain(): ?string
{
$domain = $this->input('domain');
if ($domain === null) {
$domain = DomainResolver::fromEmail($this->getOwnerEmail());
} else {
$domain = DomainResolver::fromUrl($domain);
}
return $domain;
}
}
Current version
<?php
declare(strict_types=1);
namespace Jiminny\Http\Requests\Settings\Teams;
use Jiminny\Http\Requests\ValidatesBillingAddresses;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\User;
use Illuminate\Foundation\Http\FormRequest;
use Jiminny\Utils\DomainResolver;
final class CreateTeamRequest extends FormRequest
{
use ValidatesBillingAddresses;
public function authorize(): bool
{
return true;
}
public function rules(): array
{
$existingFeatures = implode(',', FeatureEnum::names());
$rules = [
'name' => ['required', 'string', 'max:150'],
'owner_email' => ['required', 'email'],
'owner_role' => ['required', 'in:' . implode(',', [
User::ROLE_RECORDER,
User::ROLE_ANALYST,
])],
'account_id' => ['required', 'uuid:accounts'],
'calendar' => ['required', 'string', 'max:150'],
'crm' => ['required', 'string', 'max:150'],
'features' => ['array'],
'features.*' => ['in:' . $existingFeatures],
'domain' => ['sometimes', 'nullable', 'max:150'],
'tier_id' => ['required', 'uuid:tiers'],
'partner_id' => ['sometimes', 'nullable', 'uuid:partners'],
];
$features = $this->input('features');
if (in_array(FeatureEnum::DIALER->name, $features)) {
// Add Billing address rules
$rules += $this->getBillingAddressRules();
}
return $rules;
}
public function getOwnerEmail(): string
{
return $this->input('owner_email');
}
public function getOwnerRole(): string
{
return $this->input('owner_role');
}
public function getDomain(): ?string
{
$domain = $this->input('domain');
if ($domain === null) {
$domain = DomainResolver::fromEmail($this->getOwnerEmail());
} else {
$domain = DomainResolver::fromUrl($domain);
}
return $domain;
}
}
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Jiminny\\Http\\Requests\\Settings\\Teams;\n\nuse Jiminny\\Http\\Requests\\ValidatesBillingAddresses;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\User;\nuse Illuminate\\Foundation\\Http\\FormRequest;\nuse Jiminny\\Utils\\DomainResolver;\n\nfinal class CreateTeamRequest extends FormRequest\n{\n use ValidatesBillingAddresses;\n\n public function authorize(): bool\n {\n return true;\n }\n\n public function rules(): array\n {\n $existingFeatures = implode(',', FeatureEnum::names());\n\n $rules = [\n 'name' => ['required', 'string', 'max:150'],\n 'owner_email' => ['required', 'email'],\n 'owner_role' => ['required', 'in:' . implode(',', [\n User::ROLE_RECORDER,\n User::ROLE_ANALYST,\n ])],\n 'account_id' => ['required', 'uuid:accounts'],\n 'calendar' => ['required', 'string', 'max:150'],\n 'crm' => ['required', 'string', 'max:150'],\n 'features' => ['array'],\n 'features.*' => ['in:' . $existingFeatures],\n 'domain' => ['sometimes', 'nullable', 'max:150'],\n 'tier_id' => ['required', 'uuid:tiers'],\n 'partner_id' => ['sometimes', 'nullable', 'uuid:partners'],\n ];\n\n $features = $this->input('features');\n if (in_array(FeatureEnum::DIALER->name, $features)) {\n // Add Billing address rules\n $rules += $this->getBillingAddressRules();\n }\n\n return $rules;\n }\n\n public function getOwnerEmail(): string\n {\n return $this->input('owner_email');\n }\n\n public function getOwnerRole(): string\n {\n return $this->input('owner_role');\n }\n\n public function getDomain(): ?string\n {\n $domain = $this->input('domain');\n\n if ($domain === null) {\n $domain = DomainResolver::fromEmail($this->getOwnerEmail());\n } else {\n $domain = DomainResolver::fromUrl($domain);\n }\n\n return $domain;\n }\n}","depth":2,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Http\\Requests\\Settings\\Teams;\n\nuse Jiminny\\Http\\Requests\\ValidatesBillingAddresses;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\User;\nuse Illuminate\\Foundation\\Http\\FormRequest;\nuse Jiminny\\Utils\\DomainResolver;\n\nfinal class CreateTeamRequest extends FormRequest\n{\n use ValidatesBillingAddresses;\n\n public function authorize(): bool\n {\n return true;\n }\n\n public function rules(): array\n {\n $existingFeatures = implode(',', FeatureEnum::names());\n\n $rules = [\n 'name' => ['required', 'string', 'max:150'],\n 'owner_email' => ['required', 'email'],\n 'owner_role' => ['required', 'in:' . implode(',', [\n User::ROLE_RECORDER,\n User::ROLE_ANALYST,\n ])],\n 'account_id' => ['required', 'uuid:accounts'],\n 'calendar' => ['required', 'string', 'max:150'],\n 'crm' => ['required', 'string', 'max:150'],\n 'features' => ['array'],\n 'features.*' => ['in:' . $existingFeatures],\n 'domain' => ['sometimes', 'nullable', 'max:150'],\n 'tier_id' => ['required', 'uuid:tiers'],\n 'partner_id' => ['sometimes', 'nullable', 'uuid:partners'],\n ];\n\n $features = $this->input('features');\n if (in_array(FeatureEnum::DIALER->name, $features)) {\n // Add Billing address rules\n $rules += $this->getBillingAddressRules();\n }\n\n return $rules;\n }\n\n public function getOwnerEmail(): string\n {\n return $this->input('owner_email');\n }\n\n public function getOwnerRole(): string\n {\n return $this->input('owner_role');\n }\n\n public function getDomain(): ?string\n {\n $domain = $this->input('domain');\n\n if ($domain === null) {\n $domain = DomainResolver::fromEmail($this->getOwnerEmail());\n } else {\n $domain = DomainResolver::fromUrl($domain);\n }\n\n return $domain;\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Help","depth":1,"on_screen":true,"help_text":"Show help contents","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Cancel","depth":1,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Commit","depth":1,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Commit","depth":2,"on_screen":true,"help_text":"Show drop-down menu (⌥⇧⏎)","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Commit Changes","depth":1,"on_screen":true,"role_description":"text"}]...
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7148967529588148915
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6455879393261721365
|
click
|
accessibility
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|
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JY-20613 remove recoder and voice role from validation
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1 difference
f885e531
<?php
declare(strict_types=1);
namespace Jiminny\Http\Requests\Settings\Teams;
use Jiminny\Http\Requests\ValidatesBillingAddresses;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\User;
use Illuminate\Foundation\Http\FormRequest;
use Jiminny\Utils\DomainResolver;
final class CreateTeamRequest extends FormRequest
{
use ValidatesBillingAddresses;
public function authorize(): bool
{
return true;
}
public function rules(): array
{
$existingFeatures = implode(',', FeatureEnum::names());
$rules = [
'name' => ['required', 'string', 'max:150'],
'owner_email' => ['required', 'email'],
'owner_role' => ['required', 'in:' . implode(',', [
User::ROLE_RECORDER,
User::ROLE_RECORDER_AND_VOICE,
User::ROLE_ANALYST,
])],
'account_id' => ['required', 'uuid:accounts'],
'calendar' => ['required', 'string', 'max:150'],
'crm' => ['required', 'string', 'max:150'],
'features' => ['array'],
'features.*' => ['in:' . $existingFeatures],
'domain' => ['sometimes', 'nullable', 'max:150'],
'tier_id' => ['required', 'uuid:tiers'],
'partner_id' => ['sometimes', 'nullable', 'uuid:partners'],
];
$features = $this->input('features');
if (in_array(FeatureEnum::DIALER->name, $features)) {
// Add Billing address rules
$rules += $this->getBillingAddressRules();
}
return $rules;
}
public function getOwnerEmail(): string
{
return $this->input('owner_email');
}
public function getOwnerRole(): string
{
return $this->input('owner_role');
}
public function getDomain(): ?string
{
$domain = $this->input('domain');
if ($domain === null) {
$domain = DomainResolver::fromEmail($this->getOwnerEmail());
} else {
$domain = DomainResolver::fromUrl($domain);
}
return $domain;
}
}
Current version
<?php
declare(strict_types=1);
namespace Jiminny\Http\Requests\Settings\Teams;
use Jiminny\Http\Requests\ValidatesBillingAddresses;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\User;
use Illuminate\Foundation\Http\FormRequest;
use Jiminny\Utils\DomainResolver;
final class CreateTeamRequest extends FormRequest
{
use ValidatesBillingAddresses;
public function authorize(): bool
{
return true;
}
public function rules(): array
{
$existingFeatures = implode(',', FeatureEnum::names());
$rules = [
'name' => ['required', 'string', 'max:150'],
'owner_email' => ['required', 'email'],
'owner_role' => ['required', 'in:' . implode(',', [
User::ROLE_RECORDER,
User::ROLE_ANALYST,
])],
'account_id' => ['required', 'uuid:accounts'],
'calendar' => ['required', 'string', 'max:150'],
'crm' => ['required', 'string', 'max:150'],
'features' => ['array'],
'features.*' => ['in:' . $existingFeatures],
'domain' => ['sometimes', 'nullable', 'max:150'],
'tier_id' => ['required', 'uuid:tiers'],
'partner_id' => ['sometimes', 'nullable', 'uuid:partners'],
];
$features = $this->input('features');
if (in_array(FeatureEnum::DIALER->name, $features)) {
// Add Billing address rules
$rules += $this->getBillingAddressRules();
}
return $rules;
}
public function getOwnerEmail(): string
{
return $this->input('owner_email');
}
public function getOwnerRole(): string
{
return $this->input('owner_role');
}
public function getDomain(): ?string
{
$domain = $this->input('domain');
if ($domain === null) {
$domain = DomainResolver::fromEmail($this->getOwnerEmail());
} else {
$domain = DomainResolver::fromUrl($domain);
}
return $domain;
}
}
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62514
|
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|
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62518
|
2215
|
8
|
2026-05-20T11:41:39.926348+00:00
|
/Users/lukas/.screenpipe/data/data/2026-05-20/1779 /Users/lukas/.screenpipe/data/data/2026-05-20/1779277299926_m2.jpg...
|
PhpStorm
|
Commit Changes
|
1
|
NULL
|
monitor_2
|
NULL
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NULL
|
NULL
|
NULL
|
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1 modified
JY-20915 add sms received test
Commit Message
Commit Message History
Git
Author:
Author:
Amend commit
Sign-off commit
Create extra commit with file movements
Commit Checks
Update copyright
Reformat code
Rearrange code
Optimize imports
Cleanup
Choose profile
Check malicious dependencies
Run external formatter
Configure
Perform SonarQube for IDE analysis
Find unused view files
Run Git hooks
Advanced Commit Checks
Analyze code
Choose profile
Check TODO
Configure
After Commit
Upload files to:
Upload files to:
<None>
Always use selected server or group of servers
Previous Difference
Next Difference
Jump to Source
Compare Previous File
Compare Next File
Go to Changed File…
Side-by-side viewer
Do not ignore
Highlight words
Collapse Unchanged Fragments
Synchronize Scrolling
Disable Editing
Settings
Help
1 difference
f885e531
<?php
declare(strict_types=1);
namespace Jiminny\Http\Requests\Settings\Teams;
use Jiminny\Http\Requests\ValidatesBillingAddresses;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\User;
use Illuminate\Foundation\Http\FormRequest;
use Jiminny\Utils\DomainResolver;
final class CreateTeamRequest extends FormRequest
{
use ValidatesBillingAddresses;
public function authorize(): bool
{
return true;
}
public function rules(): array
{
$existingFeatures = implode(',', FeatureEnum::names());
$rules = [
'name' => ['required', 'string', 'max:150'],
'owner_email' => ['required', 'email'],
'owner_role' => ['required', 'in:' . implode(',', [
User::ROLE_RECORDER,
User::ROLE_RECORDER_AND_VOICE,
User::ROLE_ANALYST,
])],
'account_id' => ['required', 'uuid:accounts'],
'calendar' => ['required', 'string', 'max:150'],
'crm' => ['required', 'string', 'max:150'],
'features' => ['array'],
'features.*' => ['in:' . $existingFeatures],
'domain' => ['sometimes', 'nullable', 'max:150'],
'tier_id' => ['required', 'uuid:tiers'],
'partner_id' => ['sometimes', 'nullable', 'uuid:partners'],
];
$features = $this->input('features');
if (in_array(FeatureEnum::DIALER->name, $features)) {
// Add Billing address rules
$rules += $this->getBillingAddressRules();
}
return $rules;
}
public function getOwnerEmail(): string
{
return $this->input('owner_email');
}
public function getOwnerRole(): string
{
return $this->input('owner_role');
}
public function getDomain(): ?string
{
$domain = $this->input('domain');
if ($domain === null) {
$domain = DomainResolver::fromEmail($this->getOwnerEmail());
} else {
$domain = DomainResolver::fromUrl($domain);
}
return $domain;
}
}
Current version
<?php
declare(strict_types=1);
namespace Jiminny\Http\Requests\Settings\Teams;
use Jiminny\Http\Requests\ValidatesBillingAddresses;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\User;
use Illuminate\Foundation\Http\FormRequest;
use Jiminny\Utils\DomainResolver;
final class CreateTeamRequest extends FormRequest
{
use ValidatesBillingAddresses;
public function authorize(): bool
{
return true;
}
public function rules(): array
{
$existingFeatures = implode(',', FeatureEnum::names());
$rules = [
'name' => ['required', 'string', 'max:150'],
'owner_email' => ['required', 'email'],
'owner_role' => ['required', 'in:' . implode(',', [
User::ROLE_RECORDER,
User::ROLE_ANALYST,
])],
'account_id' => ['required', 'uuid:accounts'],
'calendar' => ['required', 'string', 'max:150'],
'crm' => ['required', 'string', 'max:150'],
'features' => ['array'],
'features.*' => ['in:' . $existingFeatures],
'domain' => ['sometimes', 'nullable', 'max:150'],
'tier_id' => ['required', 'uuid:tiers'],
'partner_id' => ['sometimes', 'nullable', 'uuid:partners'],
];
$features = $this->input('features');
if (in_array(FeatureEnum::DIALER->name, $features)) {
// Add Billing address rules
$rules += $this->getBillingAddressRules();
}
return $rules;
}
public function getOwnerEmail(): string
{
return $this->input('owner_email');
}
public function getOwnerRole(): string
{
return $this->input('owner_role');
}
public function getDomain(): ?string
{
$domain = $this->input('domain');
if ($domain === null) {
$domain = DomainResolver::fromEmail($this->getOwnerEmail());
} else {
$domain = DomainResolver::fromUrl($domain);
}
return $domain;
}
}
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|
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code","depth":2,"bounds":{"left":0.4587766,"top":0.5434956,"width":0.036901597,"height":0.019952115},"on_screen":true,"help_text":"","role_description":"checkbox","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXLink","text":"Choose profile","depth":2,"bounds":{"left":0.49966756,"top":0.54668796,"width":0.029920213,"height":0.013567438},"on_screen":true,"role_description":"link","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXCheckBox","text":"Check TODO","depth":2,"bounds":{"left":0.4587766,"top":0.5666401,"width":0.035904255,"height":0.019952115},"on_screen":true,"role_description":"checkbox","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXLink","text":"Configure","depth":2,"bounds":{"left":0.49867022,"top":0.5698324,"width":0.019946808,"height":0.013567438},"on_screen":true,"role_description":"link","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"After Commit","depth":2,"bounds":{"left":0.45212767,"top":0.6089386,"width":0.027260639,"height":0.013567438},"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"Upload files to:","depth":2,"bounds":{"left":0.46010637,"top":0.6360734,"width":0.030585106,"height":0.013567438},"on_screen":true,"role_description":"text"},{"role":"AXPopUpButton","text":"Upload files 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difference","depth":1,"bounds":{"left":0.55418885,"top":0.41181165,"width":0.024268618,"height":0.022346368},"on_screen":true,"role_description":"text"},{"role":"AXTextField","text":"f885e531","depth":1,"bounds":{"left":0.26196808,"top":0.43415803,"width":0.022273935,"height":0.013567438},"on_screen":true,"value":"f885e531","help_text":"text/plain","role_description":"text field","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Http\\Requests\\Settings\\Teams;\n\nuse Jiminny\\Http\\Requests\\ValidatesBillingAddresses;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\User;\nuse Illuminate\\Foundation\\Http\\FormRequest;\nuse Jiminny\\Utils\\DomainResolver;\n\nfinal class CreateTeamRequest extends FormRequest\n{\n use ValidatesBillingAddresses;\n\n public function authorize(): bool\n {\n return true;\n }\n\n public function rules(): array\n {\n $existingFeatures = implode(',', FeatureEnum::names());\n\n $rules = [\n 'name' => ['required', 'string', 'max:150'],\n 'owner_email' => ['required', 'email'],\n 'owner_role' => ['required', 'in:' . implode(',', [\n User::ROLE_RECORDER,\n User::ROLE_RECORDER_AND_VOICE,\n User::ROLE_ANALYST,\n ])],\n 'account_id' => ['required', 'uuid:accounts'],\n 'calendar' => ['required', 'string', 'max:150'],\n 'crm' => ['required', 'string', 'max:150'],\n 'features' => ['array'],\n 'features.*' => ['in:' . $existingFeatures],\n 'domain' => ['sometimes', 'nullable', 'max:150'],\n 'tier_id' => ['required', 'uuid:tiers'],\n 'partner_id' => ['sometimes', 'nullable', 'uuid:partners'],\n ];\n\n $features = $this->input('features');\n if (in_array(FeatureEnum::DIALER->name, $features)) {\n // Add Billing address rules\n $rules += $this->getBillingAddressRules();\n }\n\n return $rules;\n }\n\n public function getOwnerEmail(): string\n {\n return $this->input('owner_email');\n }\n\n public function getOwnerRole(): string\n {\n return $this->input('owner_role');\n }\n\n public function getDomain(): ?string\n {\n $domain = $this->input('domain');\n\n if ($domain === null) {\n $domain = DomainResolver::fromEmail($this->getOwnerEmail());\n } else {\n $domain = DomainResolver::fromUrl($domain);\n }\n\n return $domain;\n }\n}","depth":2,"bounds":{"left":0.25531915,"top":0.42697525,"width":0.1768617,"height":0.28092578},"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Http\\Requests\\Settings\\Teams;\n\nuse Jiminny\\Http\\Requests\\ValidatesBillingAddresses;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\User;\nuse Illuminate\\Foundation\\Http\\FormRequest;\nuse Jiminny\\Utils\\DomainResolver;\n\nfinal class CreateTeamRequest extends FormRequest\n{\n use ValidatesBillingAddresses;\n\n public function authorize(): bool\n {\n return true;\n }\n\n public function rules(): array\n {\n $existingFeatures = implode(',', FeatureEnum::names());\n\n $rules = [\n 'name' => ['required', 'string', 'max:150'],\n 'owner_email' => ['required', 'email'],\n 'owner_role' => ['required', 'in:' . implode(',', [\n User::ROLE_RECORDER,\n User::ROLE_RECORDER_AND_VOICE,\n User::ROLE_ANALYST,\n ])],\n 'account_id' => ['required', 'uuid:accounts'],\n 'calendar' => ['required', 'string', 'max:150'],\n 'crm' => ['required', 'string', 'max:150'],\n 'features' => ['array'],\n 'features.*' => ['in:' . $existingFeatures],\n 'domain' => ['sometimes', 'nullable', 'max:150'],\n 'tier_id' => ['required', 'uuid:tiers'],\n 'partner_id' => ['sometimes', 'nullable', 'uuid:partners'],\n ];\n\n $features = $this->input('features');\n if (in_array(FeatureEnum::DIALER->name, $features)) {\n // Add Billing address rules\n $rules += $this->getBillingAddressRules();\n }\n\n return $rules;\n }\n\n public function getOwnerEmail(): string\n {\n return $this->input('owner_email');\n }\n\n public function getOwnerRole(): string\n {\n return $this->input('owner_role');\n }\n\n public function getDomain(): ?string\n {\n $domain = $this->input('domain');\n\n if ($domain === null) {\n $domain = DomainResolver::fromEmail($this->getOwnerEmail());\n } else {\n $domain = DomainResolver::fromUrl($domain);\n }\n\n return $domain;\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextField","text":"Current version","depth":1,"bounds":{"left":0.4348404,"top":0.43415803,"width":0.14361702,"height":0.013567438},"on_screen":true,"value":"Current version","help_text":"text/plain","role_description":"text field","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Http\\Requests\\Settings\\Teams;\n\nuse Jiminny\\Http\\Requests\\ValidatesBillingAddresses;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\User;\nuse Illuminate\\Foundation\\Http\\FormRequest;\nuse Jiminny\\Utils\\DomainResolver;\n\nfinal class CreateTeamRequest extends FormRequest\n{\n use ValidatesBillingAddresses;\n\n public function authorize(): bool\n {\n return true;\n }\n\n public function rules(): array\n {\n $existingFeatures = implode(',', FeatureEnum::names());\n\n $rules = [\n 'name' => ['required', 'string', 'max:150'],\n 'owner_email' => ['required', 'email'],\n 'owner_role' => ['required', 'in:' . implode(',', [\n User::ROLE_RECORDER,\n User::ROLE_ANALYST,\n ])],\n 'account_id' => ['required', 'uuid:accounts'],\n 'calendar' => ['required', 'string', 'max:150'],\n 'crm' => ['required', 'string', 'max:150'],\n 'features' => ['array'],\n 'features.*' => ['in:' . $existingFeatures],\n 'domain' => ['sometimes', 'nullable', 'max:150'],\n 'tier_id' => ['required', 'uuid:tiers'],\n 'partner_id' => ['sometimes', 'nullable', 'uuid:partners'],\n ];\n\n $features = $this->input('features');\n if (in_array(FeatureEnum::DIALER->name, $features)) {\n // Add Billing address rules\n $rules += $this->getBillingAddressRules();\n }\n\n return $rules;\n }\n\n public function getOwnerEmail(): string\n {\n return $this->input('owner_email');\n }\n\n public function getOwnerRole(): string\n {\n return $this->input('owner_role');\n }\n\n public function getDomain(): ?string\n {\n $domain = $this->input('domain');\n\n if ($domain === null) {\n $domain = DomainResolver::fromEmail($this->getOwnerEmail());\n } else {\n $domain = DomainResolver::fromUrl($domain);\n }\n\n return $domain;\n }\n}","depth":2,"bounds":{"left":0.43949467,"top":0.42697525,"width":0.17087767,"height":0.26336792},"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Http\\Requests\\Settings\\Teams;\n\nuse Jiminny\\Http\\Requests\\ValidatesBillingAddresses;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\User;\nuse Illuminate\\Foundation\\Http\\FormRequest;\nuse Jiminny\\Utils\\DomainResolver;\n\nfinal class CreateTeamRequest extends FormRequest\n{\n use ValidatesBillingAddresses;\n\n public function authorize(): bool\n {\n return true;\n }\n\n public function rules(): array\n {\n $existingFeatures = implode(',', FeatureEnum::names());\n\n $rules = [\n 'name' => ['required', 'string', 'max:150'],\n 'owner_email' => ['required', 'email'],\n 'owner_role' => ['required', 'in:' . implode(',', [\n User::ROLE_RECORDER,\n User::ROLE_ANALYST,\n ])],\n 'account_id' => ['required', 'uuid:accounts'],\n 'calendar' => ['required', 'string', 'max:150'],\n 'crm' => ['required', 'string', 'max:150'],\n 'features' => ['array'],\n 'features.*' => ['in:' . $existingFeatures],\n 'domain' => ['sometimes', 'nullable', 'max:150'],\n 'tier_id' => ['required', 'uuid:tiers'],\n 'partner_id' => ['sometimes', 'nullable', 'uuid:partners'],\n ];\n\n $features = $this->input('features');\n if (in_array(FeatureEnum::DIALER->name, $features)) {\n // Add Billing address rules\n $rules += $this->getBillingAddressRules();\n }\n\n return $rules;\n }\n\n public function getOwnerEmail(): string\n {\n return $this->input('owner_email');\n }\n\n public function getOwnerRole(): string\n {\n return $this->input('owner_role');\n }\n\n public function getDomain(): ?string\n {\n $domain = $this->input('domain');\n\n if ($domain === null) {\n $domain = DomainResolver::fromEmail($this->getOwnerEmail());\n } else {\n $domain = DomainResolver::fromUrl($domain);\n }\n\n return $domain;\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Help","depth":1,"bounds":{"left":0.25531915,"top":0.65363127,"width":0.00930851,"height":0.027134877},"on_screen":true,"help_text":"Show help contents","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Cancel","depth":1,"bounds":{"left":0.5142952,"top":0.65363127,"width":0.025930852,"height":0.027134877},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Commit","depth":1,"bounds":{"left":0.5422208,"top":0.65363127,"width":0.03756649,"height":0.027134877},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Commit","depth":2,"bounds":{"left":0.5422208,"top":0.65363127,"width":0.027260639,"height":0.027134877},"on_screen":true,"help_text":"Show drop-down menu (⌥⇧⏎)","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Commit Changes","depth":1,"bounds":{"left":0.39827126,"top":0.13248204,"width":0.038231384,"height":0.012769354},"on_screen":true,"role_description":"text"}]...
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4654284401990676012
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6455879393261658005
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click
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|
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JY-20915 add sms received test
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1 difference
f885e531
<?php
declare(strict_types=1);
namespace Jiminny\Http\Requests\Settings\Teams;
use Jiminny\Http\Requests\ValidatesBillingAddresses;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\User;
use Illuminate\Foundation\Http\FormRequest;
use Jiminny\Utils\DomainResolver;
final class CreateTeamRequest extends FormRequest
{
use ValidatesBillingAddresses;
public function authorize(): bool
{
return true;
}
public function rules(): array
{
$existingFeatures = implode(',', FeatureEnum::names());
$rules = [
'name' => ['required', 'string', 'max:150'],
'owner_email' => ['required', 'email'],
'owner_role' => ['required', 'in:' . implode(',', [
User::ROLE_RECORDER,
User::ROLE_RECORDER_AND_VOICE,
User::ROLE_ANALYST,
])],
'account_id' => ['required', 'uuid:accounts'],
'calendar' => ['required', 'string', 'max:150'],
'crm' => ['required', 'string', 'max:150'],
'features' => ['array'],
'features.*' => ['in:' . $existingFeatures],
'domain' => ['sometimes', 'nullable', 'max:150'],
'tier_id' => ['required', 'uuid:tiers'],
'partner_id' => ['sometimes', 'nullable', 'uuid:partners'],
];
$features = $this->input('features');
if (in_array(FeatureEnum::DIALER->name, $features)) {
// Add Billing address rules
$rules += $this->getBillingAddressRules();
}
return $rules;
}
public function getOwnerEmail(): string
{
return $this->input('owner_email');
}
public function getOwnerRole(): string
{
return $this->input('owner_role');
}
public function getDomain(): ?string
{
$domain = $this->input('domain');
if ($domain === null) {
$domain = DomainResolver::fromEmail($this->getOwnerEmail());
} else {
$domain = DomainResolver::fromUrl($domain);
}
return $domain;
}
}
Current version
<?php
declare(strict_types=1);
namespace Jiminny\Http\Requests\Settings\Teams;
use Jiminny\Http\Requests\ValidatesBillingAddresses;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\User;
use Illuminate\Foundation\Http\FormRequest;
use Jiminny\Utils\DomainResolver;
final class CreateTeamRequest extends FormRequest
{
use ValidatesBillingAddresses;
public function authorize(): bool
{
return true;
}
public function rules(): array
{
$existingFeatures = implode(',', FeatureEnum::names());
$rules = [
'name' => ['required', 'string', 'max:150'],
'owner_email' => ['required', 'email'],
'owner_role' => ['required', 'in:' . implode(',', [
User::ROLE_RECORDER,
User::ROLE_ANALYST,
])],
'account_id' => ['required', 'uuid:accounts'],
'calendar' => ['required', 'string', 'max:150'],
'crm' => ['required', 'string', 'max:150'],
'features' => ['array'],
'features.*' => ['in:' . $existingFeatures],
'domain' => ['sometimes', 'nullable', 'max:150'],
'tier_id' => ['required', 'uuid:tiers'],
'partner_id' => ['sometimes', 'nullable', 'uuid:partners'],
];
$features = $this->input('features');
if (in_array(FeatureEnum::DIALER->name, $features)) {
// Add Billing address rules
$rules += $this->getBillingAddressRules();
}
return $rules;
}
public function getOwnerEmail(): string
{
return $this->input('owner_email');
}
public function getOwnerRole(): string
{
return $this->input('owner_role');
}
public function getDomain(): ?string
{
$domain = $this->input('domain');
if ($domain === null) {
$domain = DomainResolver::fromEmail($this->getOwnerEmail());
} else {
$domain = DomainResolver::fromUrl($domain);
}
return $domain;
}
}
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62517
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NULL
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NULL
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62517
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2215
|
7
|
2026-05-20T11:41:37.817836+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-20/1779 /Users/lukas/.screenpipe/data/data/2026-05-20/1779277297817_m2.jpg...
|
PhpStorm
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Commit Changes
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1
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NULL
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monitor_2
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NULL
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NULL
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NULL
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4 files, folder partially checked
app 2 files, folder partially checked
Console/Commands 1 file, folder not checked
Http/Requests/Settings/Teams 1 file, folder checked
CreateTeamRequest.php, final class checked
config 1 file, folder not checked
.env.local not checked
app 2 files, folder partially checked
Console/Commands 1 file, folder not checked
Http/Requests/Settings/Teams 1 file, folder checked
CreateTeamRequest.php, final class checked
Console/Commands 1 file, folder not checked
Http/Requests/Settings/Teams 1 file, folder checked
CreateTeamRequest.php, final class checked
CreateTeamRequest.php, final class checked
config 1 file, folder not checked
.env.local not checked
Unversioned Files 9 files not checked
1 modified
JY-20915 add sms received test
Commit Message
Commit Message History
Git
Author:
Author:
Amend commit
Sign-off commit
Create extra commit with file movements
Commit Checks
Update copyright
Reformat code
Rearrange code
Optimize imports
Cleanup
Choose profile
Check malicious dependencies
Run external formatter
Configure
Perform SonarQube for IDE analysis
Find unused view files
Run Git hooks
Advanced Commit Checks
Analyze code
Choose profile
Check TODO
Configure
After Commit
Upload files to:
Upload files to:
<None>
Always use selected server or group of servers
Previous Difference
Next Difference
Jump to Source
Compare Previous File
Compare Next File
Go to Changed File…
Side-by-side viewer
Do not ignore
Highlight words
Collapse Unchanged Fragments
Synchronize Scrolling
Disable Editing
Settings
Help
1 difference
f885e531
<?php
declare(strict_types=1);
namespace Jiminny\Http\Requests\Settings\Teams;
use Jiminny\Http\Requests\ValidatesBillingAddresses;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\User;
use Illuminate\Foundation\Http\FormRequest;
use Jiminny\Utils\DomainResolver;
final class CreateTeamRequest extends FormRequest
{
use ValidatesBillingAddresses;
public function authorize(): bool
{
return true;
}
public function rules(): array
{
$existingFeatures = implode(',', FeatureEnum::names());
$rules = [
'name' => ['required', 'string', 'max:150'],
'owner_email' => ['required', 'email'],
'owner_role' => ['required', 'in:' . implode(',', [
User::ROLE_RECORDER,
User::ROLE_RECORDER_AND_VOICE,
User::ROLE_ANALYST,
])],
'account_id' => ['required', 'uuid:accounts'],
'calendar' => ['required', 'string', 'max:150'],
'crm' => ['required', 'string', 'max:150'],
'features' => ['array'],
'features.*' => ['in:' . $existingFeatures],
'domain' => ['sometimes', 'nullable', 'max:150'],
'tier_id' => ['required', 'uuid:tiers'],
'partner_id' => ['sometimes', 'nullable', 'uuid:partners'],
];
$features = $this->input('features');
if (in_array(FeatureEnum::DIALER->name, $features)) {
// Add Billing address rules
$rules += $this->getBillingAddressRules();
}
return $rules;
}
public function getOwnerEmail(): string
{
return $this->input('owner_email');
}
public function getOwnerRole(): string
{
return $this->input('owner_role');
}
public function getDomain(): ?string
{
$domain = $this->input('domain');
if ($domain === null) {
$domain = DomainResolver::fromEmail($this->getOwnerEmail());
} else {
$domain = DomainResolver::fromUrl($domain);
}
return $domain;
}
}
Current version
<?php
declare(strict_types=1);
namespace Jiminny\Http\Requests\Settings\Teams;
use Jiminny\Http\Requests\ValidatesBillingAddresses;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\User;
use Illuminate\Foundation\Http\FormRequest;
use Jiminny\Utils\DomainResolver;
final class CreateTeamRequest extends FormRequest
{
use ValidatesBillingAddresses;
public function authorize(): bool
{
return true;
}
public function rules(): array
{
$existingFeatures = implode(',', FeatureEnum::names());
$rules = [
'name' => ['required', 'string', 'max:150'],
'owner_email' => ['required', 'email'],
'owner_role' => ['required', 'in:' . implode(',', [
User::ROLE_RECORDER,
User::ROLE_ANALYST,
])],
'account_id' => ['required', 'uuid:accounts'],
'calendar' => ['required', 'string', 'max:150'],
'crm' => ['required', 'string', 'max:150'],
'features' => ['array'],
'features.*' => ['in:' . $existingFeatures],
'domain' => ['sometimes', 'nullable', 'max:150'],
'tier_id' => ['required', 'uuid:tiers'],
'partner_id' => ['sometimes', 'nullable', 'uuid:partners'],
];
$features = $this->input('features');
if (in_array(FeatureEnum::DIALER->name, $features)) {
// Add Billing address rules
$rules += $this->getBillingAddressRules();
}
return $rules;
}
public function getOwnerEmail(): string
{
return $this->input('owner_email');
}
public function getOwnerRole(): string
{
return $this->input('owner_role');
}
public function getDomain(): ?string
{
$domain = $this->input('domain');
if ($domain === null) {
$domain = DomainResolver::fromEmail($this->getOwnerEmail());
} else {
$domain = DomainResolver::fromUrl($domain);
}
return $domain;
}
}
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$existingFeatures = implode(',', FeatureEnum::names());\n\n $rules = [\n 'name' => ['required', 'string', 'max:150'],\n 'owner_email' => ['required', 'email'],\n 'owner_role' => ['required', 'in:' . implode(',', [\n User::ROLE_RECORDER,\n User::ROLE_RECORDER_AND_VOICE,\n User::ROLE_ANALYST,\n ])],\n 'account_id' => ['required', 'uuid:accounts'],\n 'calendar' => ['required', 'string', 'max:150'],\n 'crm' => ['required', 'string', 'max:150'],\n 'features' => ['array'],\n 'features.*' => ['in:' . $existingFeatures],\n 'domain' => ['sometimes', 'nullable', 'max:150'],\n 'tier_id' => ['required', 'uuid:tiers'],\n 'partner_id' => ['sometimes', 'nullable', 'uuid:partners'],\n ];\n\n $features = $this->input('features');\n if (in_array(FeatureEnum::DIALER->name, $features)) {\n // Add Billing address rules\n $rules += $this->getBillingAddressRules();\n }\n\n return $rules;\n }\n\n public function getOwnerEmail(): string\n {\n return $this->input('owner_email');\n }\n\n public function getOwnerRole(): string\n {\n return $this->input('owner_role');\n }\n\n public function getDomain(): ?string\n {\n $domain = $this->input('domain');\n\n if ($domain === null) {\n $domain = DomainResolver::fromEmail($this->getOwnerEmail());\n } else {\n $domain = DomainResolver::fromUrl($domain);\n }\n\n return $domain;\n }\n}","depth":2,"bounds":{"left":0.25531915,"top":0.42697525,"width":0.1768617,"height":0.28092578},"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Http\\Requests\\Settings\\Teams;\n\nuse Jiminny\\Http\\Requests\\ValidatesBillingAddresses;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\User;\nuse Illuminate\\Foundation\\Http\\FormRequest;\nuse Jiminny\\Utils\\DomainResolver;\n\nfinal class CreateTeamRequest extends FormRequest\n{\n use ValidatesBillingAddresses;\n\n public function authorize(): bool\n {\n return true;\n }\n\n public function rules(): array\n {\n $existingFeatures = implode(',', FeatureEnum::names());\n\n $rules = [\n 'name' => ['required', 'string', 'max:150'],\n 'owner_email' => ['required', 'email'],\n 'owner_role' => ['required', 'in:' . implode(',', [\n User::ROLE_RECORDER,\n User::ROLE_RECORDER_AND_VOICE,\n User::ROLE_ANALYST,\n ])],\n 'account_id' => ['required', 'uuid:accounts'],\n 'calendar' => ['required', 'string', 'max:150'],\n 'crm' => ['required', 'string', 'max:150'],\n 'features' => ['array'],\n 'features.*' => ['in:' . $existingFeatures],\n 'domain' => ['sometimes', 'nullable', 'max:150'],\n 'tier_id' => ['required', 'uuid:tiers'],\n 'partner_id' => ['sometimes', 'nullable', 'uuid:partners'],\n ];\n\n $features = $this->input('features');\n if (in_array(FeatureEnum::DIALER->name, $features)) {\n // Add Billing address rules\n $rules += $this->getBillingAddressRules();\n }\n\n return $rules;\n }\n\n public function getOwnerEmail(): string\n {\n return $this->input('owner_email');\n }\n\n public function getOwnerRole(): string\n {\n return $this->input('owner_role');\n }\n\n public function getDomain(): ?string\n {\n $domain = $this->input('domain');\n\n if ($domain === null) {\n $domain = DomainResolver::fromEmail($this->getOwnerEmail());\n } else {\n $domain = DomainResolver::fromUrl($domain);\n }\n\n return $domain;\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextField","text":"Current version","depth":1,"bounds":{"left":0.4348404,"top":0.43415803,"width":0.14361702,"height":0.013567438},"on_screen":true,"value":"Current version","help_text":"text/plain","role_description":"text field","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Http\\Requests\\Settings\\Teams;\n\nuse Jiminny\\Http\\Requests\\ValidatesBillingAddresses;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\User;\nuse Illuminate\\Foundation\\Http\\FormRequest;\nuse Jiminny\\Utils\\DomainResolver;\n\nfinal class CreateTeamRequest extends FormRequest\n{\n use ValidatesBillingAddresses;\n\n public function authorize(): bool\n {\n return true;\n }\n\n public function rules(): array\n {\n $existingFeatures = implode(',', FeatureEnum::names());\n\n $rules = [\n 'name' => ['required', 'string', 'max:150'],\n 'owner_email' => ['required', 'email'],\n 'owner_role' => ['required', 'in:' . implode(',', [\n User::ROLE_RECORDER,\n User::ROLE_ANALYST,\n ])],\n 'account_id' => ['required', 'uuid:accounts'],\n 'calendar' => ['required', 'string', 'max:150'],\n 'crm' => ['required', 'string', 'max:150'],\n 'features' => ['array'],\n 'features.*' => ['in:' . $existingFeatures],\n 'domain' => ['sometimes', 'nullable', 'max:150'],\n 'tier_id' => ['required', 'uuid:tiers'],\n 'partner_id' => ['sometimes', 'nullable', 'uuid:partners'],\n ];\n\n $features = $this->input('features');\n if (in_array(FeatureEnum::DIALER->name, $features)) {\n // Add Billing address rules\n $rules += $this->getBillingAddressRules();\n }\n\n return $rules;\n }\n\n public function getOwnerEmail(): string\n {\n return $this->input('owner_email');\n }\n\n public function getOwnerRole(): string\n {\n return $this->input('owner_role');\n }\n\n public function getDomain(): ?string\n {\n $domain = $this->input('domain');\n\n if ($domain === null) {\n $domain = DomainResolver::fromEmail($this->getOwnerEmail());\n } else {\n $domain = DomainResolver::fromUrl($domain);\n }\n\n return $domain;\n }\n}","depth":2,"bounds":{"left":0.43949467,"top":0.42697525,"width":0.17087767,"height":0.26336792},"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Http\\Requests\\Settings\\Teams;\n\nuse Jiminny\\Http\\Requests\\ValidatesBillingAddresses;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\User;\nuse Illuminate\\Foundation\\Http\\FormRequest;\nuse Jiminny\\Utils\\DomainResolver;\n\nfinal class CreateTeamRequest extends FormRequest\n{\n use ValidatesBillingAddresses;\n\n public function authorize(): bool\n {\n return true;\n }\n\n public function rules(): array\n {\n $existingFeatures = implode(',', FeatureEnum::names());\n\n $rules = [\n 'name' => ['required', 'string', 'max:150'],\n 'owner_email' => ['required', 'email'],\n 'owner_role' => ['required', 'in:' . implode(',', [\n User::ROLE_RECORDER,\n User::ROLE_ANALYST,\n ])],\n 'account_id' => ['required', 'uuid:accounts'],\n 'calendar' => ['required', 'string', 'max:150'],\n 'crm' => ['required', 'string', 'max:150'],\n 'features' => ['array'],\n 'features.*' => ['in:' . $existingFeatures],\n 'domain' => ['sometimes', 'nullable', 'max:150'],\n 'tier_id' => ['required', 'uuid:tiers'],\n 'partner_id' => ['sometimes', 'nullable', 'uuid:partners'],\n ];\n\n $features = $this->input('features');\n if (in_array(FeatureEnum::DIALER->name, $features)) {\n // Add Billing address rules\n $rules += $this->getBillingAddressRules();\n }\n\n return $rules;\n }\n\n public function getOwnerEmail(): string\n {\n return $this->input('owner_email');\n }\n\n public function getOwnerRole(): string\n {\n return $this->input('owner_role');\n }\n\n public function getDomain(): ?string\n {\n $domain = $this->input('domain');\n\n if ($domain === null) {\n $domain = DomainResolver::fromEmail($this->getOwnerEmail());\n } else {\n $domain = DomainResolver::fromUrl($domain);\n }\n\n return $domain;\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Help","depth":1,"bounds":{"left":0.25531915,"top":0.65363127,"width":0.00930851,"height":0.027134877},"on_screen":true,"help_text":"Show help contents","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Cancel","depth":1,"bounds":{"left":0.5142952,"top":0.65363127,"width":0.025930852,"height":0.027134877},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Commit","depth":1,"bounds":{"left":0.5422208,"top":0.65363127,"width":0.03756649,"height":0.027134877},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Commit","depth":2,"bounds":{"left":0.5422208,"top":0.65363127,"width":0.027260639,"height":0.027134877},"on_screen":true,"help_text":"Show drop-down menu (⌥⇧⏎)","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Commit Changes","depth":1,"bounds":{"left":0.39827126,"top":0.13248204,"width":0.038231384,"height":0.012769354},"on_screen":true,"role_description":"text"}]...
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4 files, folder partially checked
app 2 files, folder partially checked
Console/Commands 1 file, folder not checked
Http/Requests/Settings/Teams 1 file, folder checked
CreateTeamRequest.php, final class checked
config 1 file, folder not checked
.env.local not checked
app 2 files, folder partially checked
Console/Commands 1 file, folder not checked
Http/Requests/Settings/Teams 1 file, folder checked
CreateTeamRequest.php, final class checked
Console/Commands 1 file, folder not checked
Http/Requests/Settings/Teams 1 file, folder checked
CreateTeamRequest.php, final class checked
CreateTeamRequest.php, final class checked
config 1 file, folder not checked
.env.local not checked
Unversioned Files 9 files not checked
1 modified
JY-20915 add sms received test
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1 difference
f885e531
<?php
declare(strict_types=1);
namespace Jiminny\Http\Requests\Settings\Teams;
use Jiminny\Http\Requests\ValidatesBillingAddresses;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\User;
use Illuminate\Foundation\Http\FormRequest;
use Jiminny\Utils\DomainResolver;
final class CreateTeamRequest extends FormRequest
{
use ValidatesBillingAddresses;
public function authorize(): bool
{
return true;
}
public function rules(): array
{
$existingFeatures = implode(',', FeatureEnum::names());
$rules = [
'name' => ['required', 'string', 'max:150'],
'owner_email' => ['required', 'email'],
'owner_role' => ['required', 'in:' . implode(',', [
User::ROLE_RECORDER,
User::ROLE_RECORDER_AND_VOICE,
User::ROLE_ANALYST,
])],
'account_id' => ['required', 'uuid:accounts'],
'calendar' => ['required', 'string', 'max:150'],
'crm' => ['required', 'string', 'max:150'],
'features' => ['array'],
'features.*' => ['in:' . $existingFeatures],
'domain' => ['sometimes', 'nullable', 'max:150'],
'tier_id' => ['required', 'uuid:tiers'],
'partner_id' => ['sometimes', 'nullable', 'uuid:partners'],
];
$features = $this->input('features');
if (in_array(FeatureEnum::DIALER->name, $features)) {
// Add Billing address rules
$rules += $this->getBillingAddressRules();
}
return $rules;
}
public function getOwnerEmail(): string
{
return $this->input('owner_email');
}
public function getOwnerRole(): string
{
return $this->input('owner_role');
}
public function getDomain(): ?string
{
$domain = $this->input('domain');
if ($domain === null) {
$domain = DomainResolver::fromEmail($this->getOwnerEmail());
} else {
$domain = DomainResolver::fromUrl($domain);
}
return $domain;
}
}
Current version
<?php
declare(strict_types=1);
namespace Jiminny\Http\Requests\Settings\Teams;
use Jiminny\Http\Requests\ValidatesBillingAddresses;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\User;
use Illuminate\Foundation\Http\FormRequest;
use Jiminny\Utils\DomainResolver;
final class CreateTeamRequest extends FormRequest
{
use ValidatesBillingAddresses;
public function authorize(): bool
{
return true;
}
public function rules(): array
{
$existingFeatures = implode(',', FeatureEnum::names());
$rules = [
'name' => ['required', 'string', 'max:150'],
'owner_email' => ['required', 'email'],
'owner_role' => ['required', 'in:' . implode(',', [
User::ROLE_RECORDER,
User::ROLE_ANALYST,
])],
'account_id' => ['required', 'uuid:accounts'],
'calendar' => ['required', 'string', 'max:150'],
'crm' => ['required', 'string', 'max:150'],
'features' => ['array'],
'features.*' => ['in:' . $existingFeatures],
'domain' => ['sometimes', 'nullable', 'max:150'],
'tier_id' => ['required', 'uuid:tiers'],
'partner_id' => ['sometimes', 'nullable', 'uuid:partners'],
];
$features = $this->input('features');
if (in_array(FeatureEnum::DIALER->name, $features)) {
// Add Billing address rules
$rules += $this->getBillingAddressRules();
}
return $rules;
}
public function getOwnerEmail(): string
{
return $this->input('owner_email');
}
public function getOwnerRole(): string
{
return $this->input('owner_role');
}
public function getDomain(): ?string
{
$domain = $this->input('domain');
if ($domain === null) {
$domain = DomainResolver::fromEmail($this->getOwnerEmail());
} else {
$domain = DomainResolver::fromUrl($domain);
}
return $domain;
}
}
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62516
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2215
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6
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2026-05-20T11:41:35.710288+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-20/1779 /Users/lukas/.screenpipe/data/data/2026-05-20/1779277295710_m2.jpg...
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faVsco.js – CreateTeamRequest.php
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Project: faVsco.js, menu
#12092 on JY-20613-allow- Project: faVsco.js, menu
#12092 on JY-20613-allow-owner-role-on-team-setup, menu
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<?php
declare(strict_types=1);
namespace Jiminny\Http\Requests\Settings\Teams;
use Jiminny\Http\Requests\ValidatesBillingAddresses;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\User;
use Illuminate\Foundation\Http\FormRequest;
use Jiminny\Utils\DomainResolver;
final class CreateTeamRequest extends FormRequest
{
use ValidatesBillingAddresses;
public function authorize(): bool
{
return true;
}
public function rules(): array
{
$existingFeatures = implode(',', FeatureEnum::names());
$rules = [
'name' => ['required', 'string', 'max:150'],
'owner_email' => ['required', 'email'],
'owner_role' => ['required', 'in:' . implode(',', [
User::ROLE_RECORDER,
User::ROLE_ANALYST,
])],
'account_id' => ['required', 'uuid:accounts'],
'calendar' => ['required', 'string', 'max:150'],
'crm' => ['required', 'string', 'max:150'],
'features' => ['array'],
'features.*' => ['in:' . $existingFeatures],
'domain' => ['sometimes', 'nullable', 'max:150'],
'tier_id' => ['required', 'uuid:tiers'],
'partner_id' => ['sometimes', 'nullable', 'uuid:partners'],
];
$features = $this->input('features');
if (in_array(FeatureEnum::DIALER->name, $features)) {
// Add Billing address rules
$rules += $this->getBillingAddressRules();
}
return $rules;
}
public function getOwnerEmail(): string
{
return $this->input('owner_email');
}
public function getOwnerRole(): string
{
return $this->input('owner_role');
}
public function getDomain(): ?string
{
$domain = $this->input('domain');
if ($domain === null) {
$domain = DomainResolver::fromEmail($this->getOwnerEmail());
} else {
$domain = DomainResolver::fromUrl($domain);
}
return $domain;
}
}
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Code changed:
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<?php
declare(strict_types=1);
namespace Jiminny\Component\Twilio\Conference\ConferenceManager;
use Illuminate\Database\Eloquent;
use Illuminate\Support\Str;
use Jiminny\Component\ElasticSearch\Model\Observer;
use Jiminny\Component\Twilio\Conference\ConferenceManager;
use Jiminny\Component\Twilio\Exception\OutOfBoundsException;
use Jiminny\Component\Twilio\Exception\UnexpectedValueException;
use Jiminny\Component\Twilio\Resolver;
use Jiminny\Component\Twilio\VO;
use Jiminny\Component\UrlGenerator\Webhook;
use Jiminny\Events;
use Jiminny\Exceptions\LogicException;
use Jiminny\Models;
use Jiminny\Models\Participant\Connection;
use Jiminny\Services\ActivityService;
use Jiminny\Services\Crm\CachedCrmServiceDecorator;
use Jiminny\Services\Crm\ProviderRegistry;
use Jiminny\Services\Telephony\TwilioClientBuilder;
use Psr\Log\LoggerInterface;
use Twilio\Exceptions\ConfigurationException;
use Twilio\Exceptions\RestException;
use Twilio\Exceptions\TwilioException;
use Twilio\TwiML;
final readonly class SoftPhoneManager implements ConferenceManager
{
public const int COMPLIANCE_PROMPT_TIMEOUT_SECONDS = 20;
public const string COMPLIANCE_PROMPT_ACCEPT_DIGIT = '1';
public function __construct(
private ProviderRegistry $crmProviderRegistry,
private Webhook $urlGenerator,
private ActivityService $activityService,
private LoggerInterface $logger,
private TwilioClientBuilder $twilioClientBuilder,
) {
}
public function create(VO\ConferenceManager\ActivityCreate $data): Models\Activity
{
$this->logger->debug(__METHOD__, [
'data' => $data,
'instanceof' => get_class($data),
]);
$activity = Observer::skipEvents(function () use ($data) {
if ($data instanceof VO\ConferenceManager\SoftPhoneInboundCreate) {
$activity = $this->createInboundActivity($data);
} elseif ($data instanceof VO\ConferenceManager\SoftPhoneOutboundCreate) {
$activity = $this->createOutboundActivity($data);
} else {
throw new LogicException(sprintf(
'Unknown softphone implementation: %s',
get_class($data)
));
}
return $activity;
});
$this->logger->debug(__METHOD__ . ': done', [
'instanceof' => get_class($data),
'activity' => $activity->id_string,
]);
return $activity;
}
private function createOutboundActivity(VO\ConferenceManager\SoftPhoneOutboundCreate $data): Models\Activity
{
$startTime = microtime(true);
$this->logger->debug(__METHOD__, [
'data' => $data,
]);
$now = now();
$user = $data->getUser();
$team = $user->getTeam();
$device = $data->getDevice();
$phoneNumber = $data->getPhoneNumber();
$route = $data->getPhoneRoute();
if (! $this->activityService->teamCanDial($team, $phoneNumber)) {
$region = getRegionByNumber($phoneNumber, $user->getCountryCode());
throw new LogicException(sprintf(
'Sorry, dialing %s is not available with your subscription.'
. ' Please contact your manager to enable additional destinations.',
$region ?? 'this number'
));
}
$lead = null;
$account = null;
$contact = null;
$stage = null;
$opportunity = null;
// Setup services.
$crmService = $this->crmProviderRegistry->get($team->crm->provider);
if (! $user->isCrmRequired()) {
$crmService->setUser($user->team->owner);
} else {
$crmService->setUser($user);
}
$prospectId = $data->getProspectId();
try {
if ($prospectId !== null) {
$crmStart = microtime(true);
$this->logger->info('[SoftPhoneManager] Starting CRM parseRecords', [
'prospect_id' => $prospectId,
'object_type' => $data->getObjectType(),
]);
[$lead, $account, $opportunity, $contact, $stage] = $crmService->parseRecords(
$prospectId,
$data->getObjectType()
);
$this->logger->info('[SoftPhoneManager] CRM parseRecords completed', [
'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),
'parse_duration_ms' => round((microtime(true) - $crmStart) * 1000, 2),
'found_lead' => $lead !== null,
'found_account' => $account !== null,
'found_opportunity' => $opportunity !== null,
'found_contact' => $contact !== null,
]);
// Try to attach a contact if we have an opportunity.
if ($opportunity !== null && $contact === null) {
$matchStart = microtime(true);
$this->logger->info('[SoftPhoneManager] Starting CRM matchByPhone');
[, , , $contact, ] = $crmService->matchByPhone(
$data->getPhoneNumber(),
$data->getRawPhoneNumber(),
$user->getId()
);
$this->logger->info('[SoftPhoneManager] CRM matchByPhone completed', [
'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),
'match_duration_ms' => round((microtime(true) - $matchStart) * 1000, 2),
'found_contact' => $contact !== null,
]);
}
} else {
$decorator = resolve(CachedCrmServiceDecorator::class);
$decorator->setCrmService($crmService);
[$lead, $account, $opportunity, $contact, $stage] = $decorator->matchByPhone(
$data->getPhoneNumber(),
$data->getRawPhoneNumber(),
$user->getId()
);
}
} catch (\Throwable $throwable) {
$this->logger->error('[' . $crmService->getDisplayName() . '] Error looking up customer', [
'exception' => $throwable,
]);
// maybe their crm is disconnected, but this shouldn't prevent an outbound call from happening.
}
if ($data->hasProspectStage()) {
/** @var Models\Stage $stage */
$stage = $team->crm->stages()->uuid($data->getProspectStage());
}
$dbStart = microtime(true);
$this->logger->info('[SoftPhoneManager] Starting activity creation in DB');
$activity = $user->activities()->create([
'type' => Models\Activity::TYPE_SOFTPHONE,
'provider' => Models\Activity::PROVIDER_TWILIO,
'device_id' => $device->id ?? null,
'crm_configuration_id' => $team->crm_id,
'lead_id' => $lead->id ?? null,
'account_id' => $account->id ?? null,
'contact_id' => $contact->id ?? null,
'opportunity_id' => $opportunity->id ?? null,
'value' => $opportunity ? $opportunity->value : null,
'stage_id' => $stage->id ?? null,
'status' => Models\Activity::STATUS_PENDING,
'recording_state' => Models\Activity::RECORDING_OFF,
'recording_reason_code' => $this->getVoiceRecordingReasonCode($team, $phoneNumber),
'scheduled_start_time' => $now,
]);
$this->logger->info('[SoftPhoneManager] Activity created in DB', [
'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),
'db_duration_ms' => round((microtime(true) - $dbStart) * 1000, 2),
'activity_id' => $activity->id ?? null,
]);
if (! $activity instanceof Models\Activity) {
throw new LogicException('Activity model expected');
}
$regionId = null;
if ($user->hasRegionId()) {
$regionId = $user->getRegionId();
} elseif ($data->hasRegion()) {
$regionId = $data->getRegion()->getId();
}
/** @var Models\Session $session */
$session = $activity->sessions()->create([
'type' => Models\Session::TYPE_DIALER,
'region_id' => $regionId,
'is_muted' => false,
]);
$phoneRouteResolver = new Resolver\PhoneRouteResolver($user, $route);
$phoneNumberOrigin = $phoneRouteResolver->getPhoneNumberOrigin();
$connectionType = $phoneRouteResolver->getConnectionType();
$callerId = $this->determineUserCallerId($user);
/** @var Models\Participant $caller */
$caller = $activity->participants()->create([
'user_id' => $user->id,
'email' => $user->email,
'name' => $user->name,
'phone_number' => $phoneRouteResolver->mustUsePSTN()
? $phoneNumberOrigin
: $callerId,
]);
$caller->connections()->create([
'session_id' => $session->getId(),
'direction' => $phoneRouteResolver->mustUsePSTN() ? 'outbound-api' : 'outbound',
'phone' => $callerId,
'type' => $connectionType,
]);
/** @var Models\Participant $callee */
$callee = $activity->participants()->create([
'lead_id' => $activity->lead_id ?? null,
'contact_id' => $activity->contact_id ?? null,
'phone_number' => $phoneNumber,
'name' => $activity->prospect_name,
]);
$callee->connections()->create([
'session_id' => $session->getId(),
'phone' => $phoneNumber,
'direction' => 'outbound-api',
'type' => Connection::TYPE_PSTN,
]);
$activity->update([
'from_participant_id' => $caller->id,
'to_participant_id' => $callee->id,
]);
$activity->refresh();
$this->logger->info('[SoftPhoneManager] createOutboundActivity completed', [
'total_duration_ms' => round((microtime(true) - $startTime) * 1000, 2),
'activity_id' => $activity->id_string,
]);
$this->logger->debug(__METHOD__ . ': done', [
'data' => $data,
'activity' => $activity->id_string,
'session' => $session->id_string,
'caller' => $caller->id_string,
'callee' => $callee->id_string,
]);
return $activity;
}
private function createInboundActivity(VO\ConferenceManager\SoftPhoneInboundCreate $data): Models\Activity
{
$this->logger->debug(__METHOD__, [
'callSid' => $data->getCallSid(),
]);
$roomOwner = $data->getUser();
$team = $roomOwner->getTeam();
$phoneNumber = $roomOwner->getSoftPhoneInboundDestinationNumber();
$callerId = $data->getCallerId();
$callerCallSid = $data->getCallSid();
$now = now();
if (! $this->activityService->teamCanDial($roomOwner->getTeam(), $roomOwner->softphone_inbound_destination)) {
$region = getRegionByNumber($roomOwner->softphone_inbound_destination, $roomOwner->getCountryCode());
throw new LogicException(
sprintf(
'Sorry, dialing %s is not available with your subscription.'
. ' Please contact your manager to enable additional destinations.',
$region ?? ' this number',
),
);
}
$lead = $account = $opportunity = $contact = $stage = null;
try {
$crmService = $this->crmProviderRegistry->get($roomOwner->getTeam()->crm->provider);
$crmService->setUser($roomOwner);
[$lead, $account, $opportunity, $contact, $stage] = $crmService->matchByPhone(
$callerId,
null,
$roomOwner->getId()
);
} catch (\Throwable $throwable) {
$this->logger->error(__METHOD__ . ': crm exception', [
'exception' => $throwable,
]);
// maybe their crm is disconnected, but this shouldn't prevent an inbound call from happening
}
/** @var Models\Activity $activity */
$activity = $roomOwner->activities()->create([
'type' => Models\Activity::TYPE_SOFTPHONE_INBOUND,
'provider' => Models\Activity::PROVIDER_TWILIO,
'crm_configuration_id' => $team->crm_id,
'lead_id' => $lead->id ?? null,
'account_id' => $account->id ?? null,
'contact_id' => $contact->id ?? null,
'opportunity_id' => $opportunity->id ?? null,
'stage_id' => $stage->id ?? null,
'status' => Models\Activity::STATUS_RINGING,
'recording_state' => Models\Activity::RECORDING_OFF,
'recording_reason_code' => $this->getVoiceRecordingReasonCode($team, $callerId),
'scheduled_start_time' => $now,
]);
/** @var Models\Session $session */
$session = $activity->sessions()->create([
'type' => Models\Session::TYPE_DIALER,
'region_id' => $roomOwner->getRegionId(),
'is_muted' => false,
]);
/** @var Models\Participant $caller */
$caller = $activity->participants()->create([
'lead_id' => $activity->lead_id ?? null,
'contact_id' => $activity->contact_id ?? null,
'phone_number' => $callerId,
'name' => $activity->prospect_name,
'enter_time' => $now,
]);
$caller->connections()->create([
'telephony_provider_id' => $callerCallSid,
'session_id' => $session->getId(),
'phone' => $callerId,
'direction' => 'inbound',
'type' => Connection::TYPE_PSTN,
'opened_at' => $now,
]);
/** @var Models\Participant $callee */
$callee = $activity->participants()->create([
'user_id' => $roomOwner->id,
'email' => $roomOwner->email,
'name' => $roomOwner->name,
'phone_number' => $phoneNumber,
]);
$callee->connections()->create([
'session_id' => $session->getId(),
'direction' => 'outbound-api',
'phone' => $phoneNumber,
'type' => Connection::TYPE_PSTN,
]);
$activity->update([
'from_participant_id' => $caller->id,
'to_participant_id' => $callee->id,
]);
$this->logger->debug(__METHOD__ . ': done', [
'callSid' => $data->getCallSid(),
'activity' => $activity->id_string,
'session' => $session->id_string,
'caller' => $caller->id_string,
'callee' => $callee->id_string,
]);
$activity->refresh();
return $activity;
}
private function getVoiceRecordingReasonCode(Models\Team $team, string $phoneNumber): int
{
$this->logger->debug(__METHOD__, [
'team' => $team->id_string,
'phone' => $phoneNumber,
]);
if (
! $team->hasComplianceModeRecordingPrompt()
&& ! $team->hasComplianceModeRecordingRestrictToOneSide()
&& ! $team->hasComplianceModeRecordingRestrictRecording()
) {
return 0;
}
/** @var Models\VoiceConsentPrefix|null $voiceConsentPolicy */
$voiceConsentPolicy = Models\VoiceConsentPrefix::query()
->whereRaw("? LIKE CONCAT(destination_prefix, '%')", [$phoneNumber])
->where(static function (Eloquent\Builder $builder) use ($team): void {
$builder
->whereNull('team_id')
->orWhere('team_id', $team->getId());
})
->orderByDesc('team_id')
->first();
if (! $voiceConsentPolicy instanceof Models\VoiceConsentPrefix || $voiceConsentPolicy->isAllowed()) {
return 0;
}
if ($team->hasComplianceModeRecordingPrompt()) {
// This number requires consent from the other party before recording the call.
return Models\Activity::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT;
}
if ($team->hasComplianceModeRecordingRestrictToOneSide()) {
return Models\Activity::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE;
}
if ($team->hasComplianceModeRecordingRestrictRecording()) {
return Models\Activity::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT;
}
return 0;
}
/**
* @throws ConfigurationException
* @throws TwilioException
*/
public function dialOrganiser(Models\Activity $activity): void
{
$this->logger->debug(__METHOD__, [
'activity' => $activity->id_string,
]);
/** @var Models\Participant $organiser */
$organiser = $activity->organizer;
$roomOwner = $activity->getUser();
$twilio = $this->twilioClientBuilder->build($activity->getTeam());
$canBeDialed =
$activity->isTypeSoftPhone()
&& ! $activity->hasStarted()
&& $activity->isPending()
&& $organiser->connections()
->where('type', '=', Connection::TYPE_PSTN)
->whereNull('opened_at')
->exists();
if (! $canBeDialed) {
throw new OutOfBoundsException('Cannot make an outbound call to this activity.');
}
/** @var Connection $organiserConnection */
$organiserConnection = $organiser->connections()
->where('type', '=', Connection::TYPE_PSTN)
->whereNull('opened_at')
->firstOrFail();
/** @var Models\Session $session */
$session = $organiserConnection->getSession();
$twilioConferenceSettings = $this->applyDefaultTwilioParticipantSettings($organiserConnection, [
'muted' => false,
'startConferenceOnEnter' => true,
'endConferenceOnExit' => true,
]);
// What number will the organizer see as caller id
$callerId = $roomOwner->getSoftPhoneNumber();
if ($callerId === null) {
$callee = $activity->participants()->whereNull('user_id')->first();
// This is a bridge call. We make it look like the callee is calling the organizer
$callerId = $callee->phone_number;
}
// What number will the prospect see as caller id
$calleeId = $organiser->getPhoneNumber();
$this->logger->debug(__METHOD__ . ': twilio call', [
'calleeId' => $calleeId,
'callerId' => $callerId,
]);
$twilioParticipant = $twilio->createParticipantInstance(
$session->id_string,
$callerId,
$calleeId,
$twilioConferenceSettings
);
$organiserConnection
->setTelephonyProviderId($twilioParticipant->callSid)
->save();
$session
->setTelephonyProviderId($twilioParticipant->conferenceSid)
->save();
$this->logger->debug(__METHOD__ . ': done', [
'activity' => $activity->id_string,
'session' => $session->id_string,
]);
}
public function dialCoach(Models\Activity $activity, Models\User $user): void
{
throw new \LogicException('Not implemented yet');
}
/**
* @throws ConfigurationException
* @throws TwilioException
*/
public function terminate(VO\ConferenceManager\ActivityTerminate $data): void
{
if (! $data instanceof VO\ConferenceManager\SoftphoneTerminate) {
throw new UnexpectedValueException(sprintf(
'Expecting an instance of "%s", but "%s" given.',
VO\ConferenceManager\SoftphoneTerminate::class,
\get_class($data)
));
}
$this->logger->debug(__METHOD__, [
'activity' => $data->getActivity()->id_string,
'user' => $data->getUser()->id_string,
]);
$activity = $data->getActivity();
$roomOwner = $activity->getUser();
$isCancelling = ! $activity->isInFiniteState() && ! $activity->isInProgress();
if ($isCancelling) {
$activity
->setStatus(Models\Activity::STATUS_CANCELLED)
->save();
}
/** @var Models\Session $session */
$session = $activity->sessions->first();
/** @var Models\Participant $organiser */
$organiser = $activity->organizer;
/** @var Connection $organiserConnection */
$organiserConnection = $organiser->connections()
->whereIn('type', [
Connection::TYPE_WEBRTC,
Connection::TYPE_PSTN,
])
->firstOrFail();
if (! $organiserConnection->hasTelephonyProviderId()) {
throw new LogicException(
'Unable to terminate call as we do not yet know the organiser telephony provider id',
);
}
$twilioClient = $this->twilioClientBuilder->build($activity->getTeam());
$twilioClient->terminateVoiceCall($organiserConnection->getTelephonyProviderId());
$session->hasTelephonyProviderId()
&& $twilioClient->terminateConference($session->getTelephonyProviderId());
$this->logger->debug(__METHOD__ . ': done', [
'activity' => $activity->id_string,
'user' => $roomOwner->id_string,
'session' => $session->id_string,
]);
}
public function answer(VO\ConferenceManager\ActivityAnswer $data): TwiML\VoiceResponse
{
$this->logger->debug(__METHOD__, [
'data' => $data,
]);
if ($data instanceof VO\ConferenceManager\SoftPhoneInboundAnswer) {
return $this->answerInboundCall($data);
}
if ($data instanceof VO\ConferenceManager\SoftPhoneOutboundAnswer) {
return $this->answerOutboundCall($data);
}
throw new LogicException('Unable to answer - not supported activity answer instance');
}
private function answerInboundCall(VO\ConferenceManager\SoftPhoneInboundAnswer $data): TwiML\VoiceResponse
{
$this->logger->debug(__METHOD__, [
'callSid' => $data->getCallSid(),
]);
$dateTime = now();
$activity = $this->create(
new VO\ConferenceManager\SoftPhoneInboundCreate(
$data->getCallerId(),
$data->getCallSid(),
$data->getUser()
)
);
/** @var Models\Participant $activityGuest */
$activityGuest = $activity->from;
$activityGuest
->setEnterTime($dateTime)
->save();
/** @var Connection $connection */
$connection = $activityGuest->connections()
->where('type', Connection::TYPE_PSTN)
->firstOrFail();
$connection
->setTelephonyProviderId($data->getCallSid())
->setOpenedAt($dateTime)
->save();
event(new Events\Activities\Connections\Opened($connection));
return $this->joinTwilioConference($connection, [
'startConferenceOnEnter' => true,
'endConferenceOnExit' => true,
'muted' => false,
]);
}
private function answerOutboundCall(VO\ConferenceManager\SoftPhoneOutboundAnswer $data): TwiML\VoiceResponse
{
$connection = $data->getConnection();
$participant = $connection->getParticipant();
$activity = $data->getActivity();
$organiser = $activity->organizer;
$dateTime = now();
$this->logger->debug(__METHOD__, [
'callSid' => $data->getCallSid(),
'connection' => $connection->id_string,
'participant' => $participant->id_string,
'activity' => $activity->id_string,
]);
if (! $participant->hasEnterTime()) {
$participant->update([
'enter_time' => $dateTime,
]);
}
$connection->update([
'is_muted' => $participant->isCoach(),
'opened_at' => $dateTime,
]);
event(new Events\Activities\Connections\Opened($connection));
if ($participant->isCoach()) {
/** @var Connection $roomOwnerConnection */
$roomOwnerConnection = $organiser->connections()->openCall()->firstOrFail();
return $this->joinTwilioConference(
$connection,
[
'coach' => $roomOwnerConnection->getTelephonyProviderId(),
]
);
}
return $this->joinTwilioConference(
$connection,
[
'startConferenceOnEnter' => true,
'endConferenceOnExit' => true,
'muted' => false,
]
);
}
private function determineUserCallerId(Models\User $user): string
{
if ($user->hasCallerId()) {
return $user->getCallerId();
}
// TODO: We should require a caller id to be verified before using the dialer
return $user->getSoftPhoneNumber() ?? $user->phone;
}
private function isRestExceptionAboutTwilioConferenceNotFound(string $exceptionMessage): bool
{
$startsWith = '[HTTP 404] Unable to create record: The requested resource';
$endsWith = 'was not found';
return Str::startsWith($exceptionMessage, $startsWith)
&& Str::endsWith($exceptionMessage, $endsWith);
}
/**
* @throws RestException
* @throws ConfigurationException
* @throws TwilioException
*/
public function dialOtherParty(Connection $callerConnection): self
{
$session = $callerConnection->getSession();
$activity = $session->getActivity();
$roomOwner = $activity->getUser();
$twilio = $this->twilioClientBuilder->build($activity->getTeam());
$this->logger->debug(__METHOD__, [
'session' => $session->id_string,
'activity' => $activity->id_string,
'user' => $roomOwner->id_string,
'connection' => $callerConnection->id_string,
]);
if (! $activity->isTypeSoftPhone() && ! $activity->isTypeSoftphoneInbound()) {
throw new UnexpectedValueException('Unexpected activity type');
}
$callee = $activity->to;
$calleeId = $callee->getPhoneNumber();
/** @var Connection $calleeConnection */
$calleeConnection = $callee->connections()
->whereIn('type', [
Connection::TYPE_PSTN,
Connection::TYPE_WEBRTC,
])
->firstOrFail();
$caller = $activity->from;
// we need to take the number from the connection
// as the one we store on participant level might be the one we call to the rep via PSTN mode
$callerId = $callerConnection->getPhoneNumber();
if (! $caller->is($callerConnection->getParticipant())) {
throw new LogicException(sprintf(
'Unexpected caller participant. Expected: "%s", Actual: "%s"',
$caller->id_string,
$callerConnection->getParticipant()->id_string
));
}
$twilioConferenceSettings = [
'muted' => false,
'startConferenceOnEnter' => true,
'endConferenceOnExit' => true,
];
$hasInboundRecording = $activity->isTypeSoftphoneInbound()
&& $roomOwner->checkSoftphoneInboundRecordPreference();
$hasOutboundRecording = $activity->isTypeSoftPhone()
&& $roomOwner->checkSoftphoneOutboundRecordPreference();
$isRecordingEnabled = $hasInboundRecording || $hasOutboundRecording;
$isRecordingRestricted = $activity->hasRecordingReasonCompliancePrompted()
|| $activity->hasRecordingReasonComplianceRestricted();
if ($isRecordingEnabled && ! $isRecordingRestricted) {
$twilioConferenceSettings = array_merge($twilioConferenceSettings, [
'record' => true,
'recordingChannels' => 'dual',
'recordingStatusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.recording.event'),
'recordingStatusCallbackMethod' => 'POST',
'recordingStatusCallbackEvent' => 'in-progress completed absent',
]);
if ($activity->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {
$twilioConferenceSettings['recordingTrack'] = $activity->isTypeSoftPhone()
? 'outbound'
: 'inbound';
}
}
try {
if ($activity->hasRecordingReasonCompliancePrompted()) {
$this->logger->info('[Softphone] Request compliance prompt via outbound call', [
'activity_uuid' => $activity->getUuid(),
'session' => $session->id_string,
'conference_sid' => $session->getTelephonyProviderId(),
]);
$callInstance = $twilio->createCall(
$callerId,
$calleeId,
$this->urlGenerator->route('jiminny.webhook.softphone.compliance.prompt', [
'session' => $session->id_string,
'connection' => $calleeConnection->id_string,
]),
$this->applyDefaultTwilioParticipantSettings($calleeConnection, $twilioConferenceSettings)
);
$calleeConnection->update([
'telephony_provider_id' => $callInstance->sid,
'parent_connection_id' => $callerConnection->getId(),
]);
} else {
$twilioParticipantConnection = $twilio->createParticipantInstance(
$session->getTelephonyProviderId(),
$callerId,
$calleeId,
$this->applyDefaultTwilioParticipantSettings($calleeConnection, $twilioConferenceSettings)
);
$calleeConnection->update([
'telephony_provider_id' => $twilioParticipantConnection->callSid,
]);
}
} catch (RestException $restException) {
if (! $this->isRestExceptionAboutTwilioConferenceNotFound($restException->getMessage())) {
throw $restException;
}
if (! $activity->isInFiniteState()) {
$activity
->setStatus(Models\Activity::STATUS_CANCELLED)
->save();
$message = __METHOD__ . ': activity.status -> cancelled';
} else {
$message = sprintf(
__METHOD__ . ': not setting to cancelled, activity.status is %s',
$activity->getStatus()
);
}
$this->logger->info($message, [
'activity' => $activity->id_string,
'exception' => $restException,
]);
}
$this->logger->debug(__METHOD__ . ': done', [
'session' => $session->id_string,
'activity' => $activity->id_string,
'user' => $roomOwner->id_string,
'connection' => $callerConnection->id_string,
]);
return $this;
}
private function applyDefaultTwilioParticipantSettings(Connection $connection, array $override = []): array
{
$session = $connection->getSession();
$default = [
'beep' => false,
'muted' => true,
'startConferenceOnEnter' => true,
'endConferenceOnExit' => false,
'record' => false,
'waitUrl' => '',
'statusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.participant.event', [
'connection' => $connection->id_string,
]),
'statusCallbackEvent' => [
'initiated',
'ringing',
'answered',
'completed',
],
'statusCallbackMethod' => 'POST',
'conferenceStatusCallbackEvent' => implode(' ', [
'start',
'end',
'join',
'leave',
'mute',
'hold',
]),
'conferenceStatusCallbackMethod' => 'POST',
'conferenceStatusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.conference.event', [
'session' => $session->getIdString(),
]),
];
if ($session->hasRegion()) {
$default['region'] = $session->getRegion()->getName();
}
return array_merge($default, $override);
}
private function applyDefaultTwilioConferenceSettings(Models\Session $session, array $override = []): array
{
$default = [
'beep' => false,
'muted' => true,
'startConferenceOnEnter' => false,
'endConferenceOnExit' => false,
'waitUrl' => '',
'statusCallbackEvent' => implode(' ', [
'start',
'end',
'join',
'leave',
'mute',
'hold',
// 'speaker',
]),
'statusCallbackMethod' => 'POST',
'statusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.conference.event', [
'session' => $session->getIdString(),
]),
];
if ($session->hasRegion()) {
$default['region'] = $session->getRegion()->getName();
}
return array_merge($default, $override);
}
private function joinTwilioConference(Connection $connection, array $options = []): TwiML\VoiceResponse
{
$session = $connection->getSession();
$activity = $session->getActivity();
$roomOwner = $activity->getUser();
$this->logger->debug(__METHOD__, [
'connection' => $connection->id_string,
'session' => $session->id_string,
'activity' => $activity->id_string,
'user' => $roomOwner->id_string,
]);
$voiceResponse = new TwiML\VoiceResponse();
$voiceResponse->dial()
->setAction($this->urlGenerator->route('jiminny.webhook.softphone.participant.event', [
'connection' => $connection->id_string,
]))
->conference(
$session->getIdString(),
$this->applyDefaultTwilioConferenceSettings($session, $options)
);
$this->logger->debug(__METHOD__ . ': done', [
'session' => $session->id_string,
'result' => $voiceResponse,
]);
return $voiceResponse;
}
}
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'UserInvitationDTOTest'","depth":6,"bounds":{"left":0.9268617,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"More Actions","depth":6,"bounds":{"left":0.9381649,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"JetBrains AI","depth":5,"bounds":{"left":0.96609044,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Search Everywhere","depth":5,"bounds":{"left":0.9773936,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"IDE and Project Settings","depth":5,"bounds":{"left":0.9886968,"top":0.019952115,"width":0.011303186,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.042220745,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Http\\Requests\\Settings\\Teams;\n\nuse Jiminny\\Http\\Requests\\ValidatesBillingAddresses;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\User;\nuse Illuminate\\Foundation\\Http\\FormRequest;\nuse Jiminny\\Utils\\DomainResolver;\n\nfinal class CreateTeamRequest extends FormRequest\n{\n use ValidatesBillingAddresses;\n\n public function authorize(): bool\n {\n return true;\n }\n\n public function rules(): array\n {\n $existingFeatures = implode(',', FeatureEnum::names());\n\n $rules = [\n 'name' => ['required', 'string', 'max:150'],\n 'owner_email' => ['required', 'email'],\n 'owner_role' => ['required', 'in:' . implode(',', [\n User::ROLE_RECORDER,\n User::ROLE_ANALYST,\n ])],\n 'account_id' => ['required', 'uuid:accounts'],\n 'calendar' => ['required', 'string', 'max:150'],\n 'crm' => ['required', 'string', 'max:150'],\n 'features' => ['array'],\n 'features.*' => ['in:' . $existingFeatures],\n 'domain' => ['sometimes', 'nullable', 'max:150'],\n 'tier_id' => ['required', 'uuid:tiers'],\n 'partner_id' => ['sometimes', 'nullable', 'uuid:partners'],\n ];\n\n $features = $this->input('features');\n if (in_array(FeatureEnum::DIALER->name, $features)) {\n // Add Billing address rules\n $rules += $this->getBillingAddressRules();\n }\n\n return $rules;\n }\n\n public function getOwnerEmail(): string\n {\n return $this->input('owner_email');\n }\n\n public function getOwnerRole(): string\n {\n return $this->input('owner_role');\n }\n\n public function getDomain(): ?string\n {\n $domain = $this->input('domain');\n\n if ($domain === null) {\n $domain = DomainResolver::fromEmail($this->getOwnerEmail());\n } else {\n $domain = DomainResolver::fromUrl($domain);\n }\n\n return $domain;\n }\n}","depth":4,"bounds":{"left":0.15724733,"top":0.09497207,"width":0.26894948,"height":0.9050279},"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Http\\Requests\\Settings\\Teams;\n\nuse Jiminny\\Http\\Requests\\ValidatesBillingAddresses;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\User;\nuse Illuminate\\Foundation\\Http\\FormRequest;\nuse Jiminny\\Utils\\DomainResolver;\n\nfinal class CreateTeamRequest extends FormRequest\n{\n use ValidatesBillingAddresses;\n\n public function authorize(): bool\n {\n return true;\n }\n\n public function rules(): array\n {\n $existingFeatures = implode(',', FeatureEnum::names());\n\n $rules = [\n 'name' => ['required', 'string', 'max:150'],\n 'owner_email' => ['required', 'email'],\n 'owner_role' => ['required', 'in:' . implode(',', [\n User::ROLE_RECORDER,\n User::ROLE_ANALYST,\n ])],\n 'account_id' => ['required', 'uuid:accounts'],\n 'calendar' => ['required', 'string', 'max:150'],\n 'crm' => ['required', 'string', 'max:150'],\n 'features' => ['array'],\n 'features.*' => ['in:' . $existingFeatures],\n 'domain' => ['sometimes', 'nullable', 'max:150'],\n 'tier_id' => ['required', 'uuid:tiers'],\n 'partner_id' => ['sometimes', 'nullable', 'uuid:partners'],\n ];\n\n $features = $this->input('features');\n if (in_array(FeatureEnum::DIALER->name, $features)) {\n // Add Billing address rules\n $rules += $this->getBillingAddressRules();\n }\n\n return $rules;\n }\n\n public function getOwnerEmail(): string\n {\n return $this->input('owner_email');\n }\n\n public function getOwnerRole(): string\n {\n return $this->input('owner_role');\n }\n\n public function getDomain(): ?string\n {\n $domain = $this->input('domain');\n\n if ($domain === null) {\n $domain = DomainResolver::fromEmail($this->getOwnerEmail());\n } else {\n $domain = DomainResolver::fromUrl($domain);\n }\n\n return $domain;\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.042220745,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"8","depth":4,"bounds":{"left":0.7024601,"top":0.12529927,"width":0.007978723,"height":0.015163607},"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"1","depth":4,"bounds":{"left":0.7124335,"top":0.12529927,"width":0.00731383,"height":0.015163607},"on_screen":true,"role_description":"text"},{"role":"AXButton","text":"Previous Highlighted Error","depth":4,"bounds":{"left":0.72140956,"top":0.123703115,"width":0.00731383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.7287234,"top":0.123703115,"width":0.006981383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Component\\Twilio\\Conference\\ConferenceManager;\n\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Support\\Str;\nuse Jiminny\\Component\\ElasticSearch\\Model\\Observer;\nuse Jiminny\\Component\\Twilio\\Conference\\ConferenceManager;\nuse Jiminny\\Component\\Twilio\\Exception\\OutOfBoundsException;\nuse Jiminny\\Component\\Twilio\\Exception\\UnexpectedValueException;\nuse Jiminny\\Component\\Twilio\\Resolver;\nuse Jiminny\\Component\\Twilio\\VO;\nuse Jiminny\\Component\\UrlGenerator\\Webhook;\nuse Jiminny\\Events;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Services\\ActivityService;\nuse Jiminny\\Services\\Crm\\CachedCrmServiceDecorator;\nuse Jiminny\\Services\\Crm\\ProviderRegistry;\nuse Jiminny\\Services\\Telephony\\TwilioClientBuilder;\nuse Psr\\Log\\LoggerInterface;\nuse Twilio\\Exceptions\\ConfigurationException;\nuse Twilio\\Exceptions\\RestException;\nuse Twilio\\Exceptions\\TwilioException;\nuse Twilio\\TwiML;\n\nfinal readonly class SoftPhoneManager implements ConferenceManager\n{\n public const int COMPLIANCE_PROMPT_TIMEOUT_SECONDS = 20;\n public const string COMPLIANCE_PROMPT_ACCEPT_DIGIT = '1';\n\n public function __construct(\n private ProviderRegistry $crmProviderRegistry,\n private Webhook $urlGenerator,\n private ActivityService $activityService,\n private LoggerInterface $logger,\n private TwilioClientBuilder $twilioClientBuilder,\n ) {\n }\n\n public function create(VO\\ConferenceManager\\ActivityCreate $data): Models\\Activity\n {\n $this->logger->debug(__METHOD__, [\n 'data' => $data,\n 'instanceof' => get_class($data),\n ]);\n\n $activity = Observer::skipEvents(function () use ($data) {\n if ($data instanceof VO\\ConferenceManager\\SoftPhoneInboundCreate) {\n $activity = $this->createInboundActivity($data);\n } elseif ($data instanceof VO\\ConferenceManager\\SoftPhoneOutboundCreate) {\n $activity = $this->createOutboundActivity($data);\n } else {\n throw new LogicException(sprintf(\n 'Unknown softphone implementation: %s',\n get_class($data)\n ));\n }\n\n return $activity;\n });\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'instanceof' => get_class($data),\n 'activity' => $activity->id_string,\n ]);\n\n return $activity;\n }\n\n private function createOutboundActivity(VO\\ConferenceManager\\SoftPhoneOutboundCreate $data): Models\\Activity\n {\n $startTime = microtime(true);\n $this->logger->debug(__METHOD__, [\n 'data' => $data,\n ]);\n\n $now = now();\n $user = $data->getUser();\n $team = $user->getTeam();\n $device = $data->getDevice();\n $phoneNumber = $data->getPhoneNumber();\n $route = $data->getPhoneRoute();\n\n if (! $this->activityService->teamCanDial($team, $phoneNumber)) {\n $region = getRegionByNumber($phoneNumber, $user->getCountryCode());\n\n throw new LogicException(sprintf(\n 'Sorry, dialing %s is not available with your subscription.'\n . ' Please contact your manager to enable additional destinations.',\n $region ?? 'this number'\n ));\n }\n\n $lead = null;\n $account = null;\n $contact = null;\n $stage = null;\n $opportunity = null;\n\n // Setup services.\n $crmService = $this->crmProviderRegistry->get($team->crm->provider);\n\n if (! $user->isCrmRequired()) {\n $crmService->setUser($user->team->owner);\n } else {\n $crmService->setUser($user);\n }\n\n $prospectId = $data->getProspectId();\n\n try {\n if ($prospectId !== null) {\n $crmStart = microtime(true);\n $this->logger->info('[SoftPhoneManager] Starting CRM parseRecords', [\n 'prospect_id' => $prospectId,\n 'object_type' => $data->getObjectType(),\n ]);\n [$lead, $account, $opportunity, $contact, $stage] = $crmService->parseRecords(\n $prospectId,\n $data->getObjectType()\n );\n $this->logger->info('[SoftPhoneManager] CRM parseRecords completed', [\n 'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),\n 'parse_duration_ms' => round((microtime(true) - $crmStart) * 1000, 2),\n 'found_lead' => $lead !== null,\n 'found_account' => $account !== null,\n 'found_opportunity' => $opportunity !== null,\n 'found_contact' => $contact !== null,\n ]);\n\n // Try to attach a contact if we have an opportunity.\n if ($opportunity !== null && $contact === null) {\n $matchStart = microtime(true);\n $this->logger->info('[SoftPhoneManager] Starting CRM matchByPhone');\n [, , , $contact, ] = $crmService->matchByPhone(\n $data->getPhoneNumber(),\n $data->getRawPhoneNumber(),\n $user->getId()\n );\n $this->logger->info('[SoftPhoneManager] CRM matchByPhone completed', [\n 'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),\n 'match_duration_ms' => round((microtime(true) - $matchStart) * 1000, 2),\n 'found_contact' => $contact !== null,\n ]);\n }\n } else {\n $decorator = resolve(CachedCrmServiceDecorator::class);\n $decorator->setCrmService($crmService);\n\n [$lead, $account, $opportunity, $contact, $stage] = $decorator->matchByPhone(\n $data->getPhoneNumber(),\n $data->getRawPhoneNumber(),\n $user->getId()\n );\n }\n } catch (\\Throwable $throwable) {\n $this->logger->error('[' . $crmService->getDisplayName() . '] Error looking up customer', [\n 'exception' => $throwable,\n ]);\n // maybe their crm is disconnected, but this shouldn't prevent an outbound call from happening.\n }\n\n if ($data->hasProspectStage()) {\n /** @var Models\\Stage $stage */\n $stage = $team->crm->stages()->uuid($data->getProspectStage());\n }\n\n $dbStart = microtime(true);\n $this->logger->info('[SoftPhoneManager] Starting activity creation in DB');\n $activity = $user->activities()->create([\n 'type' => Models\\Activity::TYPE_SOFTPHONE,\n 'provider' => Models\\Activity::PROVIDER_TWILIO,\n 'device_id' => $device->id ?? null,\n 'crm_configuration_id' => $team->crm_id,\n 'lead_id' => $lead->id ?? null,\n 'account_id' => $account->id ?? null,\n 'contact_id' => $contact->id ?? null,\n 'opportunity_id' => $opportunity->id ?? null,\n 'value' => $opportunity ? $opportunity->value : null,\n 'stage_id' => $stage->id ?? null,\n 'status' => Models\\Activity::STATUS_PENDING,\n 'recording_state' => Models\\Activity::RECORDING_OFF,\n 'recording_reason_code' => $this->getVoiceRecordingReasonCode($team, $phoneNumber),\n 'scheduled_start_time' => $now,\n ]);\n $this->logger->info('[SoftPhoneManager] Activity created in DB', [\n 'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),\n 'db_duration_ms' => round((microtime(true) - $dbStart) * 1000, 2),\n 'activity_id' => $activity->id ?? null,\n ]);\n\n if (! $activity instanceof Models\\Activity) {\n throw new LogicException('Activity model expected');\n }\n\n $regionId = null;\n if ($user->hasRegionId()) {\n $regionId = $user->getRegionId();\n } elseif ($data->hasRegion()) {\n $regionId = $data->getRegion()->getId();\n }\n\n /** @var Models\\Session $session */\n $session = $activity->sessions()->create([\n 'type' => Models\\Session::TYPE_DIALER,\n 'region_id' => $regionId,\n 'is_muted' => false,\n ]);\n\n $phoneRouteResolver = new Resolver\\PhoneRouteResolver($user, $route);\n $phoneNumberOrigin = $phoneRouteResolver->getPhoneNumberOrigin();\n $connectionType = $phoneRouteResolver->getConnectionType();\n $callerId = $this->determineUserCallerId($user);\n\n /** @var Models\\Participant $caller */\n $caller = $activity->participants()->create([\n 'user_id' => $user->id,\n 'email' => $user->email,\n 'name' => $user->name,\n 'phone_number' => $phoneRouteResolver->mustUsePSTN()\n ? $phoneNumberOrigin\n : $callerId,\n ]);\n\n $caller->connections()->create([\n 'session_id' => $session->getId(),\n 'direction' => $phoneRouteResolver->mustUsePSTN() ? 'outbound-api' : 'outbound',\n 'phone' => $callerId,\n 'type' => $connectionType,\n ]);\n\n /** @var Models\\Participant $callee */\n $callee = $activity->participants()->create([\n 'lead_id' => $activity->lead_id ?? null,\n 'contact_id' => $activity->contact_id ?? null,\n 'phone_number' => $phoneNumber,\n 'name' => $activity->prospect_name,\n ]);\n\n $callee->connections()->create([\n 'session_id' => $session->getId(),\n 'phone' => $phoneNumber,\n 'direction' => 'outbound-api',\n 'type' => Connection::TYPE_PSTN,\n ]);\n\n $activity->update([\n 'from_participant_id' => $caller->id,\n 'to_participant_id' => $callee->id,\n ]);\n\n $activity->refresh();\n\n $this->logger->info('[SoftPhoneManager] createOutboundActivity completed', [\n 'total_duration_ms' => round((microtime(true) - $startTime) * 1000, 2),\n 'activity_id' => $activity->id_string,\n ]);\n $this->logger->debug(__METHOD__ . ': done', [\n 'data' => $data,\n 'activity' => $activity->id_string,\n 'session' => $session->id_string,\n 'caller' => $caller->id_string,\n 'callee' => $callee->id_string,\n ]);\n\n return $activity;\n }\n\n private function createInboundActivity(VO\\ConferenceManager\\SoftPhoneInboundCreate $data): Models\\Activity\n {\n $this->logger->debug(__METHOD__, [\n 'callSid' => $data->getCallSid(),\n ]);\n\n $roomOwner = $data->getUser();\n $team = $roomOwner->getTeam();\n $phoneNumber = $roomOwner->getSoftPhoneInboundDestinationNumber();\n $callerId = $data->getCallerId();\n $callerCallSid = $data->getCallSid();\n\n $now = now();\n\n if (! $this->activityService->teamCanDial($roomOwner->getTeam(), $roomOwner->softphone_inbound_destination)) {\n $region = getRegionByNumber($roomOwner->softphone_inbound_destination, $roomOwner->getCountryCode());\n\n throw new LogicException(\n sprintf(\n 'Sorry, dialing %s is not available with your subscription.'\n . ' Please contact your manager to enable additional destinations.',\n $region ?? ' this number',\n ),\n );\n }\n\n $lead = $account = $opportunity = $contact = $stage = null;\n\n try {\n $crmService = $this->crmProviderRegistry->get($roomOwner->getTeam()->crm->provider);\n $crmService->setUser($roomOwner);\n\n [$lead, $account, $opportunity, $contact, $stage] = $crmService->matchByPhone(\n $callerId,\n null,\n $roomOwner->getId()\n );\n } catch (\\Throwable $throwable) {\n $this->logger->error(__METHOD__ . ': crm exception', [\n 'exception' => $throwable,\n ]);\n // maybe their crm is disconnected, but this shouldn't prevent an inbound call from happening\n }\n\n /** @var Models\\Activity $activity */\n $activity = $roomOwner->activities()->create([\n 'type' => Models\\Activity::TYPE_SOFTPHONE_INBOUND,\n 'provider' => Models\\Activity::PROVIDER_TWILIO,\n 'crm_configuration_id' => $team->crm_id,\n 'lead_id' => $lead->id ?? null,\n 'account_id' => $account->id ?? null,\n 'contact_id' => $contact->id ?? null,\n 'opportunity_id' => $opportunity->id ?? null,\n 'stage_id' => $stage->id ?? null,\n 'status' => Models\\Activity::STATUS_RINGING,\n 'recording_state' => Models\\Activity::RECORDING_OFF,\n 'recording_reason_code' => $this->getVoiceRecordingReasonCode($team, $callerId),\n 'scheduled_start_time' => $now,\n ]);\n\n /** @var Models\\Session $session */\n $session = $activity->sessions()->create([\n 'type' => Models\\Session::TYPE_DIALER,\n 'region_id' => $roomOwner->getRegionId(),\n 'is_muted' => false,\n ]);\n\n /** @var Models\\Participant $caller */\n $caller = $activity->participants()->create([\n 'lead_id' => $activity->lead_id ?? null,\n 'contact_id' => $activity->contact_id ?? null,\n 'phone_number' => $callerId,\n 'name' => $activity->prospect_name,\n 'enter_time' => $now,\n ]);\n\n $caller->connections()->create([\n 'telephony_provider_id' => $callerCallSid,\n 'session_id' => $session->getId(),\n 'phone' => $callerId,\n 'direction' => 'inbound',\n 'type' => Connection::TYPE_PSTN,\n 'opened_at' => $now,\n ]);\n\n /** @var Models\\Participant $callee */\n $callee = $activity->participants()->create([\n 'user_id' => $roomOwner->id,\n 'email' => $roomOwner->email,\n 'name' => $roomOwner->name,\n 'phone_number' => $phoneNumber,\n ]);\n\n $callee->connections()->create([\n 'session_id' => $session->getId(),\n 'direction' => 'outbound-api',\n 'phone' => $phoneNumber,\n 'type' => Connection::TYPE_PSTN,\n ]);\n\n $activity->update([\n 'from_participant_id' => $caller->id,\n 'to_participant_id' => $callee->id,\n ]);\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'callSid' => $data->getCallSid(),\n 'activity' => $activity->id_string,\n 'session' => $session->id_string,\n 'caller' => $caller->id_string,\n 'callee' => $callee->id_string,\n ]);\n\n $activity->refresh();\n\n return $activity;\n }\n\n private function getVoiceRecordingReasonCode(Models\\Team $team, string $phoneNumber): int\n {\n $this->logger->debug(__METHOD__, [\n 'team' => $team->id_string,\n 'phone' => $phoneNumber,\n ]);\n\n if (\n ! $team->hasComplianceModeRecordingPrompt()\n && ! $team->hasComplianceModeRecordingRestrictToOneSide()\n && ! $team->hasComplianceModeRecordingRestrictRecording()\n ) {\n return 0;\n }\n\n /** @var Models\\VoiceConsentPrefix|null $voiceConsentPolicy */\n $voiceConsentPolicy = Models\\VoiceConsentPrefix::query()\n ->whereRaw(\"? LIKE CONCAT(destination_prefix, '%')\", [$phoneNumber])\n ->where(static function (Eloquent\\Builder $builder) use ($team): void {\n $builder\n ->whereNull('team_id')\n ->orWhere('team_id', $team->getId());\n })\n ->orderByDesc('team_id')\n ->first();\n\n if (! $voiceConsentPolicy instanceof Models\\VoiceConsentPrefix || $voiceConsentPolicy->isAllowed()) {\n return 0;\n }\n\n if ($team->hasComplianceModeRecordingPrompt()) {\n // This number requires consent from the other party before recording the call.\n return Models\\Activity::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT;\n }\n\n if ($team->hasComplianceModeRecordingRestrictToOneSide()) {\n return Models\\Activity::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE;\n }\n\n if ($team->hasComplianceModeRecordingRestrictRecording()) {\n return Models\\Activity::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT;\n }\n\n return 0;\n }\n\n /**\n * @throws ConfigurationException\n * @throws TwilioException\n */\n public function dialOrganiser(Models\\Activity $activity): void\n {\n $this->logger->debug(__METHOD__, [\n 'activity' => $activity->id_string,\n ]);\n\n /** @var Models\\Participant $organiser */\n $organiser = $activity->organizer;\n $roomOwner = $activity->getUser();\n $twilio = $this->twilioClientBuilder->build($activity->getTeam());\n\n $canBeDialed =\n $activity->isTypeSoftPhone()\n && ! $activity->hasStarted()\n && $activity->isPending()\n && $organiser->connections()\n ->where('type', '=', Connection::TYPE_PSTN)\n ->whereNull('opened_at')\n ->exists();\n\n if (! $canBeDialed) {\n throw new OutOfBoundsException('Cannot make an outbound call to this activity.');\n }\n\n /** @var Connection $organiserConnection */\n $organiserConnection = $organiser->connections()\n ->where('type', '=', Connection::TYPE_PSTN)\n ->whereNull('opened_at')\n ->firstOrFail();\n\n /** @var Models\\Session $session */\n $session = $organiserConnection->getSession();\n\n $twilioConferenceSettings = $this->applyDefaultTwilioParticipantSettings($organiserConnection, [\n 'muted' => false,\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => true,\n ]);\n\n // What number will the organizer see as caller id\n $callerId = $roomOwner->getSoftPhoneNumber();\n\n if ($callerId === null) {\n $callee = $activity->participants()->whereNull('user_id')->first();\n // This is a bridge call. We make it look like the callee is calling the organizer\n $callerId = $callee->phone_number;\n }\n\n // What number will the prospect see as caller id\n $calleeId = $organiser->getPhoneNumber();\n\n $this->logger->debug(__METHOD__ . ': twilio call', [\n 'calleeId' => $calleeId,\n 'callerId' => $callerId,\n ]);\n\n $twilioParticipant = $twilio->createParticipantInstance(\n $session->id_string,\n $callerId,\n $calleeId,\n $twilioConferenceSettings\n );\n\n $organiserConnection\n ->setTelephonyProviderId($twilioParticipant->callSid)\n ->save();\n\n $session\n ->setTelephonyProviderId($twilioParticipant->conferenceSid)\n ->save();\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'activity' => $activity->id_string,\n 'session' => $session->id_string,\n ]);\n }\n\n public function dialCoach(Models\\Activity $activity, Models\\User $user): void\n {\n throw new \\LogicException('Not implemented yet');\n }\n\n /**\n * @throws ConfigurationException\n * @throws TwilioException\n */\n public function terminate(VO\\ConferenceManager\\ActivityTerminate $data): void\n {\n if (! $data instanceof VO\\ConferenceManager\\SoftphoneTerminate) {\n throw new UnexpectedValueException(sprintf(\n 'Expecting an instance of \"%s\", but \"%s\" given.',\n VO\\ConferenceManager\\SoftphoneTerminate::class,\n \\get_class($data)\n ));\n }\n\n $this->logger->debug(__METHOD__, [\n 'activity' => $data->getActivity()->id_string,\n 'user' => $data->getUser()->id_string,\n ]);\n\n $activity = $data->getActivity();\n $roomOwner = $activity->getUser();\n\n $isCancelling = ! $activity->isInFiniteState() && ! $activity->isInProgress();\n\n if ($isCancelling) {\n $activity\n ->setStatus(Models\\Activity::STATUS_CANCELLED)\n ->save();\n }\n\n /** @var Models\\Session $session */\n $session = $activity->sessions->first();\n\n /** @var Models\\Participant $organiser */\n $organiser = $activity->organizer;\n\n /** @var Connection $organiserConnection */\n $organiserConnection = $organiser->connections()\n ->whereIn('type', [\n Connection::TYPE_WEBRTC,\n Connection::TYPE_PSTN,\n ])\n ->firstOrFail();\n\n if (! $organiserConnection->hasTelephonyProviderId()) {\n throw new LogicException(\n 'Unable to terminate call as we do not yet know the organiser telephony provider id',\n );\n }\n\n $twilioClient = $this->twilioClientBuilder->build($activity->getTeam());\n\n $twilioClient->terminateVoiceCall($organiserConnection->getTelephonyProviderId());\n\n $session->hasTelephonyProviderId()\n && $twilioClient->terminateConference($session->getTelephonyProviderId());\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'activity' => $activity->id_string,\n 'user' => $roomOwner->id_string,\n 'session' => $session->id_string,\n ]);\n }\n\n public function answer(VO\\ConferenceManager\\ActivityAnswer $data): TwiML\\VoiceResponse\n {\n $this->logger->debug(__METHOD__, [\n 'data' => $data,\n ]);\n\n if ($data instanceof VO\\ConferenceManager\\SoftPhoneInboundAnswer) {\n return $this->answerInboundCall($data);\n }\n\n if ($data instanceof VO\\ConferenceManager\\SoftPhoneOutboundAnswer) {\n return $this->answerOutboundCall($data);\n }\n\n throw new LogicException('Unable to answer - not supported activity answer instance');\n }\n\n private function answerInboundCall(VO\\ConferenceManager\\SoftPhoneInboundAnswer $data): TwiML\\VoiceResponse\n {\n $this->logger->debug(__METHOD__, [\n 'callSid' => $data->getCallSid(),\n ]);\n\n $dateTime = now();\n\n $activity = $this->create(\n new VO\\ConferenceManager\\SoftPhoneInboundCreate(\n $data->getCallerId(),\n $data->getCallSid(),\n $data->getUser()\n )\n );\n\n /** @var Models\\Participant $activityGuest */\n $activityGuest = $activity->from;\n\n $activityGuest\n ->setEnterTime($dateTime)\n ->save();\n\n /** @var Connection $connection */\n $connection = $activityGuest->connections()\n ->where('type', Connection::TYPE_PSTN)\n ->firstOrFail();\n\n $connection\n ->setTelephonyProviderId($data->getCallSid())\n ->setOpenedAt($dateTime)\n ->save();\n\n event(new Events\\Activities\\Connections\\Opened($connection));\n\n return $this->joinTwilioConference($connection, [\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => true,\n 'muted' => false,\n ]);\n }\n\n private function answerOutboundCall(VO\\ConferenceManager\\SoftPhoneOutboundAnswer $data): TwiML\\VoiceResponse\n {\n $connection = $data->getConnection();\n $participant = $connection->getParticipant();\n $activity = $data->getActivity();\n $organiser = $activity->organizer;\n $dateTime = now();\n\n $this->logger->debug(__METHOD__, [\n 'callSid' => $data->getCallSid(),\n 'connection' => $connection->id_string,\n 'participant' => $participant->id_string,\n 'activity' => $activity->id_string,\n ]);\n\n if (! $participant->hasEnterTime()) {\n $participant->update([\n 'enter_time' => $dateTime,\n ]);\n }\n\n $connection->update([\n 'is_muted' => $participant->isCoach(),\n 'opened_at' => $dateTime,\n ]);\n\n event(new Events\\Activities\\Connections\\Opened($connection));\n\n if ($participant->isCoach()) {\n /** @var Connection $roomOwnerConnection */\n $roomOwnerConnection = $organiser->connections()->openCall()->firstOrFail();\n\n return $this->joinTwilioConference(\n $connection,\n [\n 'coach' => $roomOwnerConnection->getTelephonyProviderId(),\n ]\n );\n }\n\n return $this->joinTwilioConference(\n $connection,\n [\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => true,\n 'muted' => false,\n ]\n );\n }\n\n private function determineUserCallerId(Models\\User $user): string\n {\n if ($user->hasCallerId()) {\n return $user->getCallerId();\n }\n\n // TODO: We should require a caller id to be verified before using the dialer\n return $user->getSoftPhoneNumber() ?? $user->phone;\n }\n\n private function isRestExceptionAboutTwilioConferenceNotFound(string $exceptionMessage): bool\n {\n $startsWith = '[HTTP 404] Unable to create record: The requested resource';\n $endsWith = 'was not found';\n\n return Str::startsWith($exceptionMessage, $startsWith)\n && Str::endsWith($exceptionMessage, $endsWith);\n }\n\n /**\n * @throws RestException\n * @throws ConfigurationException\n * @throws TwilioException\n */\n public function dialOtherParty(Connection $callerConnection): self\n {\n $session = $callerConnection->getSession();\n $activity = $session->getActivity();\n $roomOwner = $activity->getUser();\n $twilio = $this->twilioClientBuilder->build($activity->getTeam());\n\n $this->logger->debug(__METHOD__, [\n 'session' => $session->id_string,\n 'activity' => $activity->id_string,\n 'user' => $roomOwner->id_string,\n 'connection' => $callerConnection->id_string,\n ]);\n\n if (! $activity->isTypeSoftPhone() && ! $activity->isTypeSoftphoneInbound()) {\n throw new UnexpectedValueException('Unexpected activity type');\n }\n\n $callee = $activity->to;\n $calleeId = $callee->getPhoneNumber();\n\n /** @var Connection $calleeConnection */\n $calleeConnection = $callee->connections()\n ->whereIn('type', [\n Connection::TYPE_PSTN,\n Connection::TYPE_WEBRTC,\n ])\n ->firstOrFail();\n\n $caller = $activity->from;\n\n // we need to take the number from the connection\n // as the one we store on participant level might be the one we call to the rep via PSTN mode\n $callerId = $callerConnection->getPhoneNumber();\n\n if (! $caller->is($callerConnection->getParticipant())) {\n throw new LogicException(sprintf(\n 'Unexpected caller participant. Expected: \"%s\", Actual: \"%s\"',\n $caller->id_string,\n $callerConnection->getParticipant()->id_string\n ));\n }\n\n $twilioConferenceSettings = [\n 'muted' => false,\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => true,\n ];\n\n $hasInboundRecording = $activity->isTypeSoftphoneInbound()\n && $roomOwner->checkSoftphoneInboundRecordPreference();\n\n $hasOutboundRecording = $activity->isTypeSoftPhone()\n && $roomOwner->checkSoftphoneOutboundRecordPreference();\n\n $isRecordingEnabled = $hasInboundRecording || $hasOutboundRecording;\n\n $isRecordingRestricted = $activity->hasRecordingReasonCompliancePrompted()\n || $activity->hasRecordingReasonComplianceRestricted();\n\n if ($isRecordingEnabled && ! $isRecordingRestricted) {\n $twilioConferenceSettings = array_merge($twilioConferenceSettings, [\n 'record' => true,\n 'recordingChannels' => 'dual',\n 'recordingStatusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.recording.event'),\n 'recordingStatusCallbackMethod' => 'POST',\n 'recordingStatusCallbackEvent' => 'in-progress completed absent',\n ]);\n\n if ($activity->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n $twilioConferenceSettings['recordingTrack'] = $activity->isTypeSoftPhone()\n ? 'outbound'\n : 'inbound';\n }\n }\n\n try {\n if ($activity->hasRecordingReasonCompliancePrompted()) {\n $this->logger->info('[Softphone] Request compliance prompt via outbound call', [\n 'activity_uuid' => $activity->getUuid(),\n 'session' => $session->id_string,\n 'conference_sid' => $session->getTelephonyProviderId(),\n ]);\n\n $callInstance = $twilio->createCall(\n $callerId,\n $calleeId,\n $this->urlGenerator->route('jiminny.webhook.softphone.compliance.prompt', [\n 'session' => $session->id_string,\n 'connection' => $calleeConnection->id_string,\n ]),\n $this->applyDefaultTwilioParticipantSettings($calleeConnection, $twilioConferenceSettings)\n );\n\n $calleeConnection->update([\n 'telephony_provider_id' => $callInstance->sid,\n 'parent_connection_id' => $callerConnection->getId(),\n ]);\n } else {\n $twilioParticipantConnection = $twilio->createParticipantInstance(\n $session->getTelephonyProviderId(),\n $callerId,\n $calleeId,\n $this->applyDefaultTwilioParticipantSettings($calleeConnection, $twilioConferenceSettings)\n );\n\n $calleeConnection->update([\n 'telephony_provider_id' => $twilioParticipantConnection->callSid,\n ]);\n }\n } catch (RestException $restException) {\n if (! $this->isRestExceptionAboutTwilioConferenceNotFound($restException->getMessage())) {\n throw $restException;\n }\n\n if (! $activity->isInFiniteState()) {\n $activity\n ->setStatus(Models\\Activity::STATUS_CANCELLED)\n ->save();\n\n $message = __METHOD__ . ': activity.status -> cancelled';\n } else {\n $message = sprintf(\n __METHOD__ . ': not setting to cancelled, activity.status is %s',\n $activity->getStatus()\n );\n }\n\n $this->logger->info($message, [\n 'activity' => $activity->id_string,\n 'exception' => $restException,\n ]);\n }\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'session' => $session->id_string,\n 'activity' => $activity->id_string,\n 'user' => $roomOwner->id_string,\n 'connection' => $callerConnection->id_string,\n ]);\n\n return $this;\n }\n\n private function applyDefaultTwilioParticipantSettings(Connection $connection, array $override = []): array\n {\n $session = $connection->getSession();\n\n $default = [\n 'beep' => false,\n 'muted' => true,\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => false,\n 'record' => false,\n 'waitUrl' => '',\n 'statusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.participant.event', [\n 'connection' => $connection->id_string,\n ]),\n 'statusCallbackEvent' => [\n 'initiated',\n 'ringing',\n 'answered',\n 'completed',\n ],\n 'statusCallbackMethod' => 'POST',\n 'conferenceStatusCallbackEvent' => implode(' ', [\n 'start',\n 'end',\n 'join',\n 'leave',\n 'mute',\n 'hold',\n ]),\n 'conferenceStatusCallbackMethod' => 'POST',\n 'conferenceStatusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.conference.event', [\n 'session' => $session->getIdString(),\n ]),\n ];\n\n if ($session->hasRegion()) {\n $default['region'] = $session->getRegion()->getName();\n }\n\n return array_merge($default, $override);\n }\n\n private function applyDefaultTwilioConferenceSettings(Models\\Session $session, array $override = []): array\n {\n $default = [\n 'beep' => false,\n 'muted' => true,\n 'startConferenceOnEnter' => false,\n 'endConferenceOnExit' => false,\n 'waitUrl' => '',\n 'statusCallbackEvent' => implode(' ', [\n 'start',\n 'end',\n 'join',\n 'leave',\n 'mute',\n 'hold',\n// 'speaker',\n ]),\n 'statusCallbackMethod' => 'POST',\n 'statusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.conference.event', [\n 'session' => $session->getIdString(),\n ]),\n ];\n\n if ($session->hasRegion()) {\n $default['region'] = $session->getRegion()->getName();\n }\n\n return array_merge($default, $override);\n }\n\n private function joinTwilioConference(Connection $connection, array $options = []): TwiML\\VoiceResponse\n {\n $session = $connection->getSession();\n $activity = $session->getActivity();\n $roomOwner = $activity->getUser();\n\n $this->logger->debug(__METHOD__, [\n 'connection' => $connection->id_string,\n 'session' => $session->id_string,\n 'activity' => $activity->id_string,\n 'user' => $roomOwner->id_string,\n ]);\n\n $voiceResponse = new TwiML\\VoiceResponse();\n\n $voiceResponse->dial()\n ->setAction($this->urlGenerator->route('jiminny.webhook.softphone.participant.event', [\n 'connection' => $connection->id_string,\n ]))\n ->conference(\n $session->getIdString(),\n $this->applyDefaultTwilioConferenceSettings($session, $options)\n );\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'session' => $session->id_string,\n 'result' => $voiceResponse,\n ]);\n\n return $voiceResponse;\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Component\\Twilio\\Conference\\ConferenceManager;\n\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Support\\Str;\nuse Jiminny\\Component\\ElasticSearch\\Model\\Observer;\nuse Jiminny\\Component\\Twilio\\Conference\\ConferenceManager;\nuse Jiminny\\Component\\Twilio\\Exception\\OutOfBoundsException;\nuse Jiminny\\Component\\Twilio\\Exception\\UnexpectedValueException;\nuse Jiminny\\Component\\Twilio\\Resolver;\nuse Jiminny\\Component\\Twilio\\VO;\nuse Jiminny\\Component\\UrlGenerator\\Webhook;\nuse Jiminny\\Events;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Services\\ActivityService;\nuse Jiminny\\Services\\Crm\\CachedCrmServiceDecorator;\nuse Jiminny\\Services\\Crm\\ProviderRegistry;\nuse Jiminny\\Services\\Telephony\\TwilioClientBuilder;\nuse Psr\\Log\\LoggerInterface;\nuse Twilio\\Exceptions\\ConfigurationException;\nuse Twilio\\Exceptions\\RestException;\nuse Twilio\\Exceptions\\TwilioException;\nuse Twilio\\TwiML;\n\nfinal readonly class SoftPhoneManager implements ConferenceManager\n{\n public const int COMPLIANCE_PROMPT_TIMEOUT_SECONDS = 20;\n public const string COMPLIANCE_PROMPT_ACCEPT_DIGIT = '1';\n\n public function __construct(\n private ProviderRegistry $crmProviderRegistry,\n private Webhook $urlGenerator,\n private ActivityService $activityService,\n private LoggerInterface $logger,\n private TwilioClientBuilder $twilioClientBuilder,\n ) {\n }\n\n public function create(VO\\ConferenceManager\\ActivityCreate $data): Models\\Activity\n {\n $this->logger->debug(__METHOD__, [\n 'data' => $data,\n 'instanceof' => get_class($data),\n ]);\n\n $activity = Observer::skipEvents(function () use ($data) {\n if ($data instanceof VO\\ConferenceManager\\SoftPhoneInboundCreate) {\n $activity = $this->createInboundActivity($data);\n } elseif ($data instanceof VO\\ConferenceManager\\SoftPhoneOutboundCreate) {\n $activity = $this->createOutboundActivity($data);\n } else {\n throw new LogicException(sprintf(\n 'Unknown softphone implementation: %s',\n get_class($data)\n ));\n }\n\n return $activity;\n });\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'instanceof' => get_class($data),\n 'activity' => $activity->id_string,\n ]);\n\n return $activity;\n }\n\n private function createOutboundActivity(VO\\ConferenceManager\\SoftPhoneOutboundCreate $data): Models\\Activity\n {\n $startTime = microtime(true);\n $this->logger->debug(__METHOD__, [\n 'data' => $data,\n ]);\n\n $now = now();\n $user = $data->getUser();\n $team = $user->getTeam();\n $device = $data->getDevice();\n $phoneNumber = $data->getPhoneNumber();\n $route = $data->getPhoneRoute();\n\n if (! $this->activityService->teamCanDial($team, $phoneNumber)) {\n $region = getRegionByNumber($phoneNumber, $user->getCountryCode());\n\n throw new LogicException(sprintf(\n 'Sorry, dialing %s is not available with your subscription.'\n . ' Please contact your manager to enable additional destinations.',\n $region ?? 'this number'\n ));\n }\n\n $lead = null;\n $account = null;\n $contact = null;\n $stage = null;\n $opportunity = null;\n\n // Setup services.\n $crmService = $this->crmProviderRegistry->get($team->crm->provider);\n\n if (! $user->isCrmRequired()) {\n $crmService->setUser($user->team->owner);\n } else {\n $crmService->setUser($user);\n }\n\n $prospectId = $data->getProspectId();\n\n try {\n if ($prospectId !== null) {\n $crmStart = microtime(true);\n $this->logger->info('[SoftPhoneManager] Starting CRM parseRecords', [\n 'prospect_id' => $prospectId,\n 'object_type' => $data->getObjectType(),\n ]);\n [$lead, $account, $opportunity, $contact, $stage] = $crmService->parseRecords(\n $prospectId,\n $data->getObjectType()\n );\n $this->logger->info('[SoftPhoneManager] CRM parseRecords completed', [\n 'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),\n 'parse_duration_ms' => round((microtime(true) - $crmStart) * 1000, 2),\n 'found_lead' => $lead !== null,\n 'found_account' => $account !== null,\n 'found_opportunity' => $opportunity !== null,\n 'found_contact' => $contact !== null,\n ]);\n\n // Try to attach a contact if we have an opportunity.\n if ($opportunity !== null && $contact === null) {\n $matchStart = microtime(true);\n $this->logger->info('[SoftPhoneManager] Starting CRM matchByPhone');\n [, , , $contact, ] = $crmService->matchByPhone(\n $data->getPhoneNumber(),\n $data->getRawPhoneNumber(),\n $user->getId()\n );\n $this->logger->info('[SoftPhoneManager] CRM matchByPhone completed', [\n 'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),\n 'match_duration_ms' => round((microtime(true) - $matchStart) * 1000, 2),\n 'found_contact' => $contact !== null,\n ]);\n }\n } else {\n $decorator = resolve(CachedCrmServiceDecorator::class);\n $decorator->setCrmService($crmService);\n\n [$lead, $account, $opportunity, $contact, $stage] = $decorator->matchByPhone(\n $data->getPhoneNumber(),\n $data->getRawPhoneNumber(),\n $user->getId()\n );\n }\n } catch (\\Throwable $throwable) {\n $this->logger->error('[' . $crmService->getDisplayName() . '] Error looking up customer', [\n 'exception' => $throwable,\n ]);\n // maybe their crm is disconnected, but this shouldn't prevent an outbound call from happening.\n }\n\n if ($data->hasProspectStage()) {\n /** @var Models\\Stage $stage */\n $stage = $team->crm->stages()->uuid($data->getProspectStage());\n }\n\n $dbStart = microtime(true);\n $this->logger->info('[SoftPhoneManager] Starting activity creation in DB');\n $activity = $user->activities()->create([\n 'type' => Models\\Activity::TYPE_SOFTPHONE,\n 'provider' => Models\\Activity::PROVIDER_TWILIO,\n 'device_id' => $device->id ?? null,\n 'crm_configuration_id' => $team->crm_id,\n 'lead_id' => $lead->id ?? null,\n 'account_id' => $account->id ?? null,\n 'contact_id' => $contact->id ?? null,\n 'opportunity_id' => $opportunity->id ?? null,\n 'value' => $opportunity ? $opportunity->value : null,\n 'stage_id' => $stage->id ?? null,\n 'status' => Models\\Activity::STATUS_PENDING,\n 'recording_state' => Models\\Activity::RECORDING_OFF,\n 'recording_reason_code' => $this->getVoiceRecordingReasonCode($team, $phoneNumber),\n 'scheduled_start_time' => $now,\n ]);\n $this->logger->info('[SoftPhoneManager] Activity created in DB', [\n 'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),\n 'db_duration_ms' => round((microtime(true) - $dbStart) * 1000, 2),\n 'activity_id' => $activity->id ?? null,\n ]);\n\n if (! $activity instanceof Models\\Activity) {\n throw new LogicException('Activity model expected');\n }\n\n $regionId = null;\n if ($user->hasRegionId()) {\n $regionId = $user->getRegionId();\n } elseif ($data->hasRegion()) {\n $regionId = $data->getRegion()->getId();\n }\n\n /** @var Models\\Session $session */\n $session = $activity->sessions()->create([\n 'type' => Models\\Session::TYPE_DIALER,\n 'region_id' => $regionId,\n 'is_muted' => false,\n ]);\n\n $phoneRouteResolver = new Resolver\\PhoneRouteResolver($user, $route);\n $phoneNumberOrigin = $phoneRouteResolver->getPhoneNumberOrigin();\n $connectionType = $phoneRouteResolver->getConnectionType();\n $callerId = $this->determineUserCallerId($user);\n\n /** @var Models\\Participant $caller */\n $caller = $activity->participants()->create([\n 'user_id' => $user->id,\n 'email' => $user->email,\n 'name' => $user->name,\n 'phone_number' => $phoneRouteResolver->mustUsePSTN()\n ? $phoneNumberOrigin\n : $callerId,\n ]);\n\n $caller->connections()->create([\n 'session_id' => $session->getId(),\n 'direction' => $phoneRouteResolver->mustUsePSTN() ? 'outbound-api' : 'outbound',\n 'phone' => $callerId,\n 'type' => $connectionType,\n ]);\n\n /** @var Models\\Participant $callee */\n $callee = $activity->participants()->create([\n 'lead_id' => $activity->lead_id ?? null,\n 'contact_id' => $activity->contact_id ?? null,\n 'phone_number' => $phoneNumber,\n 'name' => $activity->prospect_name,\n ]);\n\n $callee->connections()->create([\n 'session_id' => $session->getId(),\n 'phone' => $phoneNumber,\n 'direction' => 'outbound-api',\n 'type' => Connection::TYPE_PSTN,\n ]);\n\n $activity->update([\n 'from_participant_id' => $caller->id,\n 'to_participant_id' => $callee->id,\n ]);\n\n $activity->refresh();\n\n $this->logger->info('[SoftPhoneManager] createOutboundActivity completed', [\n 'total_duration_ms' => round((microtime(true) - $startTime) * 1000, 2),\n 'activity_id' => $activity->id_string,\n ]);\n $this->logger->debug(__METHOD__ . ': done', [\n 'data' => $data,\n 'activity' => $activity->id_string,\n 'session' => $session->id_string,\n 'caller' => $caller->id_string,\n 'callee' => $callee->id_string,\n ]);\n\n return $activity;\n }\n\n private function createInboundActivity(VO\\ConferenceManager\\SoftPhoneInboundCreate $data): Models\\Activity\n {\n $this->logger->debug(__METHOD__, [\n 'callSid' => $data->getCallSid(),\n ]);\n\n $roomOwner = $data->getUser();\n $team = $roomOwner->getTeam();\n $phoneNumber = $roomOwner->getSoftPhoneInboundDestinationNumber();\n $callerId = $data->getCallerId();\n $callerCallSid = $data->getCallSid();\n\n $now = now();\n\n if (! $this->activityService->teamCanDial($roomOwner->getTeam(), $roomOwner->softphone_inbound_destination)) {\n $region = getRegionByNumber($roomOwner->softphone_inbound_destination, $roomOwner->getCountryCode());\n\n throw new LogicException(\n sprintf(\n 'Sorry, dialing %s is not available with your subscription.'\n . ' Please contact your manager to enable additional destinations.',\n $region ?? ' this number',\n ),\n );\n }\n\n $lead = $account = $opportunity = $contact = $stage = null;\n\n try {\n $crmService = $this->crmProviderRegistry->get($roomOwner->getTeam()->crm->provider);\n $crmService->setUser($roomOwner);\n\n [$lead, $account, $opportunity, $contact, $stage] = $crmService->matchByPhone(\n $callerId,\n null,\n $roomOwner->getId()\n );\n } catch (\\Throwable $throwable) {\n $this->logger->error(__METHOD__ . ': crm exception', [\n 'exception' => $throwable,\n ]);\n // maybe their crm is disconnected, but this shouldn't prevent an inbound call from happening\n }\n\n /** @var Models\\Activity $activity */\n $activity = $roomOwner->activities()->create([\n 'type' => Models\\Activity::TYPE_SOFTPHONE_INBOUND,\n 'provider' => Models\\Activity::PROVIDER_TWILIO,\n 'crm_configuration_id' => $team->crm_id,\n 'lead_id' => $lead->id ?? null,\n 'account_id' => $account->id ?? null,\n 'contact_id' => $contact->id ?? null,\n 'opportunity_id' => $opportunity->id ?? null,\n 'stage_id' => $stage->id ?? null,\n 'status' => Models\\Activity::STATUS_RINGING,\n 'recording_state' => Models\\Activity::RECORDING_OFF,\n 'recording_reason_code' => $this->getVoiceRecordingReasonCode($team, $callerId),\n 'scheduled_start_time' => $now,\n ]);\n\n /** @var Models\\Session $session */\n $session = $activity->sessions()->create([\n 'type' => Models\\Session::TYPE_DIALER,\n 'region_id' => $roomOwner->getRegionId(),\n 'is_muted' => false,\n ]);\n\n /** @var Models\\Participant $caller */\n $caller = $activity->participants()->create([\n 'lead_id' => $activity->lead_id ?? null,\n 'contact_id' => $activity->contact_id ?? null,\n 'phone_number' => $callerId,\n 'name' => $activity->prospect_name,\n 'enter_time' => $now,\n ]);\n\n $caller->connections()->create([\n 'telephony_provider_id' => $callerCallSid,\n 'session_id' => $session->getId(),\n 'phone' => $callerId,\n 'direction' => 'inbound',\n 'type' => Connection::TYPE_PSTN,\n 'opened_at' => $now,\n ]);\n\n /** @var Models\\Participant $callee */\n $callee = $activity->participants()->create([\n 'user_id' => $roomOwner->id,\n 'email' => $roomOwner->email,\n 'name' => $roomOwner->name,\n 'phone_number' => $phoneNumber,\n ]);\n\n $callee->connections()->create([\n 'session_id' => $session->getId(),\n 'direction' => 'outbound-api',\n 'phone' => $phoneNumber,\n 'type' => Connection::TYPE_PSTN,\n ]);\n\n $activity->update([\n 'from_participant_id' => $caller->id,\n 'to_participant_id' => $callee->id,\n ]);\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'callSid' => $data->getCallSid(),\n 'activity' => $activity->id_string,\n 'session' => $session->id_string,\n 'caller' => $caller->id_string,\n 'callee' => $callee->id_string,\n ]);\n\n $activity->refresh();\n\n return $activity;\n }\n\n private function getVoiceRecordingReasonCode(Models\\Team $team, string $phoneNumber): int\n {\n $this->logger->debug(__METHOD__, [\n 'team' => $team->id_string,\n 'phone' => $phoneNumber,\n ]);\n\n if (\n ! $team->hasComplianceModeRecordingPrompt()\n && ! $team->hasComplianceModeRecordingRestrictToOneSide()\n && ! $team->hasComplianceModeRecordingRestrictRecording()\n ) {\n return 0;\n }\n\n /** @var Models\\VoiceConsentPrefix|null $voiceConsentPolicy */\n $voiceConsentPolicy = Models\\VoiceConsentPrefix::query()\n ->whereRaw(\"? LIKE CONCAT(destination_prefix, '%')\", [$phoneNumber])\n ->where(static function (Eloquent\\Builder $builder) use ($team): void {\n $builder\n ->whereNull('team_id')\n ->orWhere('team_id', $team->getId());\n })\n ->orderByDesc('team_id')\n ->first();\n\n if (! $voiceConsentPolicy instanceof Models\\VoiceConsentPrefix || $voiceConsentPolicy->isAllowed()) {\n return 0;\n }\n\n if ($team->hasComplianceModeRecordingPrompt()) {\n // This number requires consent from the other party before recording the call.\n return Models\\Activity::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT;\n }\n\n if ($team->hasComplianceModeRecordingRestrictToOneSide()) {\n return Models\\Activity::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE;\n }\n\n if ($team->hasComplianceModeRecordingRestrictRecording()) {\n return Models\\Activity::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT;\n }\n\n return 0;\n }\n\n /**\n * @throws ConfigurationException\n * @throws TwilioException\n */\n public function dialOrganiser(Models\\Activity $activity): void\n {\n $this->logger->debug(__METHOD__, [\n 'activity' => $activity->id_string,\n ]);\n\n /** @var Models\\Participant $organiser */\n $organiser = $activity->organizer;\n $roomOwner = $activity->getUser();\n $twilio = $this->twilioClientBuilder->build($activity->getTeam());\n\n $canBeDialed =\n $activity->isTypeSoftPhone()\n && ! $activity->hasStarted()\n && $activity->isPending()\n && $organiser->connections()\n ->where('type', '=', Connection::TYPE_PSTN)\n ->whereNull('opened_at')\n ->exists();\n\n if (! $canBeDialed) {\n throw new OutOfBoundsException('Cannot make an outbound call to this activity.');\n }\n\n /** @var Connection $organiserConnection */\n $organiserConnection = $organiser->connections()\n ->where('type', '=', Connection::TYPE_PSTN)\n ->whereNull('opened_at')\n ->firstOrFail();\n\n /** @var Models\\Session $session */\n $session = $organiserConnection->getSession();\n\n $twilioConferenceSettings = $this->applyDefaultTwilioParticipantSettings($organiserConnection, [\n 'muted' => false,\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => true,\n ]);\n\n // What number will the organizer see as caller id\n $callerId = $roomOwner->getSoftPhoneNumber();\n\n if ($callerId === null) {\n $callee = $activity->participants()->whereNull('user_id')->first();\n // This is a bridge call. We make it look like the callee is calling the organizer\n $callerId = $callee->phone_number;\n }\n\n // What number will the prospect see as caller id\n $calleeId = $organiser->getPhoneNumber();\n\n $this->logger->debug(__METHOD__ . ': twilio call', [\n 'calleeId' => $calleeId,\n 'callerId' => $callerId,\n ]);\n\n $twilioParticipant = $twilio->createParticipantInstance(\n $session->id_string,\n $callerId,\n $calleeId,\n $twilioConferenceSettings\n );\n\n $organiserConnection\n ->setTelephonyProviderId($twilioParticipant->callSid)\n ->save();\n\n $session\n ->setTelephonyProviderId($twilioParticipant->conferenceSid)\n ->save();\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'activity' => $activity->id_string,\n 'session' => $session->id_string,\n ]);\n }\n\n public function dialCoach(Models\\Activity $activity, Models\\User $user): void\n {\n throw new \\LogicException('Not implemented yet');\n }\n\n /**\n * @throws ConfigurationException\n * @throws TwilioException\n */\n public function terminate(VO\\ConferenceManager\\ActivityTerminate $data): void\n {\n if (! $data instanceof VO\\ConferenceManager\\SoftphoneTerminate) {\n throw new UnexpectedValueException(sprintf(\n 'Expecting an instance of \"%s\", but \"%s\" given.',\n VO\\ConferenceManager\\SoftphoneTerminate::class,\n \\get_class($data)\n ));\n }\n\n $this->logger->debug(__METHOD__, [\n 'activity' => $data->getActivity()->id_string,\n 'user' => $data->getUser()->id_string,\n ]);\n\n $activity = $data->getActivity();\n $roomOwner = $activity->getUser();\n\n $isCancelling = ! $activity->isInFiniteState() && ! $activity->isInProgress();\n\n if ($isCancelling) {\n $activity\n ->setStatus(Models\\Activity::STATUS_CANCELLED)\n ->save();\n }\n\n /** @var Models\\Session $session */\n $session = $activity->sessions->first();\n\n /** @var Models\\Participant $organiser */\n $organiser = $activity->organizer;\n\n /** @var Connection $organiserConnection */\n $organiserConnection = $organiser->connections()\n ->whereIn('type', [\n Connection::TYPE_WEBRTC,\n Connection::TYPE_PSTN,\n ])\n ->firstOrFail();\n\n if (! $organiserConnection->hasTelephonyProviderId()) {\n throw new LogicException(\n 'Unable to terminate call as we do not yet know the organiser telephony provider id',\n );\n }\n\n $twilioClient = $this->twilioClientBuilder->build($activity->getTeam());\n\n $twilioClient->terminateVoiceCall($organiserConnection->getTelephonyProviderId());\n\n $session->hasTelephonyProviderId()\n && $twilioClient->terminateConference($session->getTelephonyProviderId());\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'activity' => $activity->id_string,\n 'user' => $roomOwner->id_string,\n 'session' => $session->id_string,\n ]);\n }\n\n public function answer(VO\\ConferenceManager\\ActivityAnswer $data): TwiML\\VoiceResponse\n {\n $this->logger->debug(__METHOD__, [\n 'data' => $data,\n ]);\n\n if ($data instanceof VO\\ConferenceManager\\SoftPhoneInboundAnswer) {\n return $this->answerInboundCall($data);\n }\n\n if ($data instanceof VO\\ConferenceManager\\SoftPhoneOutboundAnswer) {\n return $this->answerOutboundCall($data);\n }\n\n throw new LogicException('Unable to answer - not supported activity answer instance');\n }\n\n private function answerInboundCall(VO\\ConferenceManager\\SoftPhoneInboundAnswer $data): TwiML\\VoiceResponse\n {\n $this->logger->debug(__METHOD__, [\n 'callSid' => $data->getCallSid(),\n ]);\n\n $dateTime = now();\n\n $activity = $this->create(\n new VO\\ConferenceManager\\SoftPhoneInboundCreate(\n $data->getCallerId(),\n $data->getCallSid(),\n $data->getUser()\n )\n );\n\n /** @var Models\\Participant $activityGuest */\n $activityGuest = $activity->from;\n\n $activityGuest\n ->setEnterTime($dateTime)\n ->save();\n\n /** @var Connection $connection */\n $connection = $activityGuest->connections()\n ->where('type', Connection::TYPE_PSTN)\n ->firstOrFail();\n\n $connection\n ->setTelephonyProviderId($data->getCallSid())\n ->setOpenedAt($dateTime)\n ->save();\n\n event(new Events\\Activities\\Connections\\Opened($connection));\n\n return $this->joinTwilioConference($connection, [\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => true,\n 'muted' => false,\n ]);\n }\n\n private function answerOutboundCall(VO\\ConferenceManager\\SoftPhoneOutboundAnswer $data): TwiML\\VoiceResponse\n {\n $connection = $data->getConnection();\n $participant = $connection->getParticipant();\n $activity = $data->getActivity();\n $organiser = $activity->organizer;\n $dateTime = now();\n\n $this->logger->debug(__METHOD__, [\n 'callSid' => $data->getCallSid(),\n 'connection' => $connection->id_string,\n 'participant' => $participant->id_string,\n 'activity' => $activity->id_string,\n ]);\n\n if (! $participant->hasEnterTime()) {\n $participant->update([\n 'enter_time' => $dateTime,\n ]);\n }\n\n $connection->update([\n 'is_muted' => $participant->isCoach(),\n 'opened_at' => $dateTime,\n ]);\n\n event(new Events\\Activities\\Connections\\Opened($connection));\n\n if ($participant->isCoach()) {\n /** @var Connection $roomOwnerConnection */\n $roomOwnerConnection = $organiser->connections()->openCall()->firstOrFail();\n\n return $this->joinTwilioConference(\n $connection,\n [\n 'coach' => $roomOwnerConnection->getTelephonyProviderId(),\n ]\n );\n }\n\n return $this->joinTwilioConference(\n $connection,\n [\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => true,\n 'muted' => false,\n ]\n );\n }\n\n private function determineUserCallerId(Models\\User $user): string\n {\n if ($user->hasCallerId()) {\n return $user->getCallerId();\n }\n\n // TODO: We should require a caller id to be verified before using the dialer\n return $user->getSoftPhoneNumber() ?? $user->phone;\n }\n\n private function isRestExceptionAboutTwilioConferenceNotFound(string $exceptionMessage): bool\n {\n $startsWith = '[HTTP 404] Unable to create record: The requested resource';\n $endsWith = 'was not found';\n\n return Str::startsWith($exceptionMessage, $startsWith)\n && Str::endsWith($exceptionMessage, $endsWith);\n }\n\n /**\n * @throws RestException\n * @throws ConfigurationException\n * @throws TwilioException\n */\n public function dialOtherParty(Connection $callerConnection): self\n {\n $session = $callerConnection->getSession();\n $activity = $session->getActivity();\n $roomOwner = $activity->getUser();\n $twilio = $this->twilioClientBuilder->build($activity->getTeam());\n\n $this->logger->debug(__METHOD__, [\n 'session' => $session->id_string,\n 'activity' => $activity->id_string,\n 'user' => $roomOwner->id_string,\n 'connection' => $callerConnection->id_string,\n ]);\n\n if (! $activity->isTypeSoftPhone() && ! $activity->isTypeSoftphoneInbound()) {\n throw new UnexpectedValueException('Unexpected activity type');\n }\n\n $callee = $activity->to;\n $calleeId = $callee->getPhoneNumber();\n\n /** @var Connection $calleeConnection */\n $calleeConnection = $callee->connections()\n ->whereIn('type', [\n Connection::TYPE_PSTN,\n Connection::TYPE_WEBRTC,\n ])\n ->firstOrFail();\n\n $caller = $activity->from;\n\n // we need to take the number from the connection\n // as the one we store on participant level might be the one we call to the rep via PSTN mode\n $callerId = $callerConnection->getPhoneNumber();\n\n if (! $caller->is($callerConnection->getParticipant())) {\n throw new LogicException(sprintf(\n 'Unexpected caller participant. Expected: \"%s\", Actual: \"%s\"',\n $caller->id_string,\n $callerConnection->getParticipant()->id_string\n ));\n }\n\n $twilioConferenceSettings = [\n 'muted' => false,\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => true,\n ];\n\n $hasInboundRecording = $activity->isTypeSoftphoneInbound()\n && $roomOwner->checkSoftphoneInboundRecordPreference();\n\n $hasOutboundRecording = $activity->isTypeSoftPhone()\n && $roomOwner->checkSoftphoneOutboundRecordPreference();\n\n $isRecordingEnabled = $hasInboundRecording || $hasOutboundRecording;\n\n $isRecordingRestricted = $activity->hasRecordingReasonCompliancePrompted()\n || $activity->hasRecordingReasonComplianceRestricted();\n\n if ($isRecordingEnabled && ! $isRecordingRestricted) {\n $twilioConferenceSettings = array_merge($twilioConferenceSettings, [\n 'record' => true,\n 'recordingChannels' => 'dual',\n 'recordingStatusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.recording.event'),\n 'recordingStatusCallbackMethod' => 'POST',\n 'recordingStatusCallbackEvent' => 'in-progress completed absent',\n ]);\n\n if ($activity->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n $twilioConferenceSettings['recordingTrack'] = $activity->isTypeSoftPhone()\n ? 'outbound'\n : 'inbound';\n }\n }\n\n try {\n if ($activity->hasRecordingReasonCompliancePrompted()) {\n $this->logger->info('[Softphone] Request compliance prompt via outbound call', [\n 'activity_uuid' => $activity->getUuid(),\n 'session' => $session->id_string,\n 'conference_sid' => $session->getTelephonyProviderId(),\n ]);\n\n $callInstance = $twilio->createCall(\n $callerId,\n $calleeId,\n $this->urlGenerator->route('jiminny.webhook.softphone.compliance.prompt', [\n 'session' => $session->id_string,\n 'connection' => $calleeConnection->id_string,\n ]),\n $this->applyDefaultTwilioParticipantSettings($calleeConnection, $twilioConferenceSettings)\n );\n\n $calleeConnection->update([\n 'telephony_provider_id' => $callInstance->sid,\n 'parent_connection_id' => $callerConnection->getId(),\n ]);\n } else {\n $twilioParticipantConnection = $twilio->createParticipantInstance(\n $session->getTelephonyProviderId(),\n $callerId,\n $calleeId,\n $this->applyDefaultTwilioParticipantSettings($calleeConnection, $twilioConferenceSettings)\n );\n\n $calleeConnection->update([\n 'telephony_provider_id' => $twilioParticipantConnection->callSid,\n ]);\n }\n } catch (RestException $restException) {\n if (! $this->isRestExceptionAboutTwilioConferenceNotFound($restException->getMessage())) {\n throw $restException;\n }\n\n if (! $activity->isInFiniteState()) {\n $activity\n ->setStatus(Models\\Activity::STATUS_CANCELLED)\n ->save();\n\n $message = __METHOD__ . ': activity.status -> cancelled';\n } else {\n $message = sprintf(\n __METHOD__ . ': not setting to cancelled, activity.status is %s',\n $activity->getStatus()\n );\n }\n\n $this->logger->info($message, [\n 'activity' => $activity->id_string,\n 'exception' => $restException,\n ]);\n }\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'session' => $session->id_string,\n 'activity' => $activity->id_string,\n 'user' => $roomOwner->id_string,\n 'connection' => $callerConnection->id_string,\n ]);\n\n return $this;\n }\n\n private function applyDefaultTwilioParticipantSettings(Connection $connection, array $override = []): array\n {\n $session = $connection->getSession();\n\n $default = [\n 'beep' => false,\n 'muted' => true,\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => false,\n 'record' => false,\n 'waitUrl' => '',\n 'statusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.participant.event', [\n 'connection' => $connection->id_string,\n ]),\n 'statusCallbackEvent' => [\n 'initiated',\n 'ringing',\n 'answered',\n 'completed',\n ],\n 'statusCallbackMethod' => 'POST',\n 'conferenceStatusCallbackEvent' => implode(' ', [\n 'start',\n 'end',\n 'join',\n 'leave',\n 'mute',\n 'hold',\n ]),\n 'conferenceStatusCallbackMethod' => 'POST',\n 'conferenceStatusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.conference.event', [\n 'session' => $session->getIdString(),\n ]),\n ];\n\n if ($session->hasRegion()) {\n $default['region'] = $session->getRegion()->getName();\n }\n\n return array_merge($default, $override);\n }\n\n private function applyDefaultTwilioConferenceSettings(Models\\Session $session, array $override = []): array\n {\n $default = [\n 'beep' => false,\n 'muted' => true,\n 'startConferenceOnEnter' => false,\n 'endConferenceOnExit' => false,\n 'waitUrl' => '',\n 'statusCallbackEvent' => implode(' ', [\n 'start',\n 'end',\n 'join',\n 'leave',\n 'mute',\n 'hold',\n// 'speaker',\n ]),\n 'statusCallbackMethod' => 'POST',\n 'statusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.conference.event', [\n 'session' => $session->getIdString(),\n ]),\n ];\n\n if ($session->hasRegion()) {\n $default['region'] = $session->getRegion()->getName();\n }\n\n return array_merge($default, $override);\n }\n\n private function joinTwilioConference(Connection $connection, array $options = []): TwiML\\VoiceResponse\n {\n $session = $connection->getSession();\n $activity = $session->getActivity();\n $roomOwner = $activity->getUser();\n\n $this->logger->debug(__METHOD__, [\n 'connection' => $connection->id_string,\n 'session' => $session->id_string,\n 'activity' => $activity->id_string,\n 'user' => $roomOwner->id_string,\n ]);\n\n $voiceResponse = new TwiML\\VoiceResponse();\n\n $voiceResponse->dial()\n ->setAction($this->urlGenerator->route('jiminny.webhook.softphone.participant.event', [\n 'connection' => $connection->id_string,\n ]))\n ->conference(\n $session->getIdString(),\n $this->applyDefaultTwilioConferenceSettings($session, $options)\n );\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'session' => $session->id_string,\n 'result' => $voiceResponse,\n ]);\n\n return $voiceResponse;\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"bounds":{"left":0.011968086,"top":0.047885075,"width":0.024268618,"height":0.024740623},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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-7483309643273414396
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8097077477316207249
|
visual_change
|
accessibility
|
NULL
|
Project: faVsco.js, menu
#12092 on JY-20613-allow- Project: faVsco.js, menu
#12092 on JY-20613-allow-owner-role-on-team-setup, menu
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<?php
declare(strict_types=1);
namespace Jiminny\Http\Requests\Settings\Teams;
use Jiminny\Http\Requests\ValidatesBillingAddresses;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\User;
use Illuminate\Foundation\Http\FormRequest;
use Jiminny\Utils\DomainResolver;
final class CreateTeamRequest extends FormRequest
{
use ValidatesBillingAddresses;
public function authorize(): bool
{
return true;
}
public function rules(): array
{
$existingFeatures = implode(',', FeatureEnum::names());
$rules = [
'name' => ['required', 'string', 'max:150'],
'owner_email' => ['required', 'email'],
'owner_role' => ['required', 'in:' . implode(',', [
User::ROLE_RECORDER,
User::ROLE_ANALYST,
])],
'account_id' => ['required', 'uuid:accounts'],
'calendar' => ['required', 'string', 'max:150'],
'crm' => ['required', 'string', 'max:150'],
'features' => ['array'],
'features.*' => ['in:' . $existingFeatures],
'domain' => ['sometimes', 'nullable', 'max:150'],
'tier_id' => ['required', 'uuid:tiers'],
'partner_id' => ['sometimes', 'nullable', 'uuid:partners'],
];
$features = $this->input('features');
if (in_array(FeatureEnum::DIALER->name, $features)) {
// Add Billing address rules
$rules += $this->getBillingAddressRules();
}
return $rules;
}
public function getOwnerEmail(): string
{
return $this->input('owner_email');
}
public function getOwnerRole(): string
{
return $this->input('owner_role');
}
public function getDomain(): ?string
{
$domain = $this->input('domain');
if ($domain === null) {
$domain = DomainResolver::fromEmail($this->getOwnerEmail());
} else {
$domain = DomainResolver::fromUrl($domain);
}
return $domain;
}
}
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<?php
declare(strict_types=1);
namespace Jiminny\Component\Twilio\Conference\ConferenceManager;
use Illuminate\Database\Eloquent;
use Illuminate\Support\Str;
use Jiminny\Component\ElasticSearch\Model\Observer;
use Jiminny\Component\Twilio\Conference\ConferenceManager;
use Jiminny\Component\Twilio\Exception\OutOfBoundsException;
use Jiminny\Component\Twilio\Exception\UnexpectedValueException;
use Jiminny\Component\Twilio\Resolver;
use Jiminny\Component\Twilio\VO;
use Jiminny\Component\UrlGenerator\Webhook;
use Jiminny\Events;
use Jiminny\Exceptions\LogicException;
use Jiminny\Models;
use Jiminny\Models\Participant\Connection;
use Jiminny\Services\ActivityService;
use Jiminny\Services\Crm\CachedCrmServiceDecorator;
use Jiminny\Services\Crm\ProviderRegistry;
use Jiminny\Services\Telephony\TwilioClientBuilder;
use Psr\Log\LoggerInterface;
use Twilio\Exceptions\ConfigurationException;
use Twilio\Exceptions\RestException;
use Twilio\Exceptions\TwilioException;
use Twilio\TwiML;
final readonly class SoftPhoneManager implements ConferenceManager
{
public const int COMPLIANCE_PROMPT_TIMEOUT_SECONDS = 20;
public const string COMPLIANCE_PROMPT_ACCEPT_DIGIT = '1';
public function __construct(
private ProviderRegistry $crmProviderRegistry,
private Webhook $urlGenerator,
private ActivityService $activityService,
private LoggerInterface $logger,
private TwilioClientBuilder $twilioClientBuilder,
) {
}
public function create(VO\ConferenceManager\ActivityCreate $data): Models\Activity
{
$this->logger->debug(__METHOD__, [
'data' => $data,
'instanceof' => get_class($data),
]);
$activity = Observer::skipEvents(function () use ($data) {
if ($data instanceof VO\ConferenceManager\SoftPhoneInboundCreate) {
$activity = $this->createInboundActivity($data);
} elseif ($data instanceof VO\ConferenceManager\SoftPhoneOutboundCreate) {
$activity = $this->createOutboundActivity($data);
} else {
throw new LogicException(sprintf(
'Unknown softphone implementation: %s',
get_class($data)
));
}
return $activity;
});
$this->logger->debug(__METHOD__ . ': done', [
'instanceof' => get_class($data),
'activity' => $activity->id_string,
]);
return $activity;
}
private function createOutboundActivity(VO\ConferenceManager\SoftPhoneOutboundCreate $data): Models\Activity
{
$startTime = microtime(true);
$this->logger->debug(__METHOD__, [
'data' => $data,
]);
$now = now();
$user = $data->getUser();
$team = $user->getTeam();
$device = $data->getDevice();
$phoneNumber = $data->getPhoneNumber();
$route = $data->getPhoneRoute();
if (! $this->activityService->teamCanDial($team, $phoneNumber)) {
$region = getRegionByNumber($phoneNumber, $user->getCountryCode());
throw new LogicException(sprintf(
'Sorry, dialing %s is not available with your subscription.'
. ' Please contact your manager to enable additional destinations.',
$region ?? 'this number'
));
}
$lead = null;
$account = null;
$contact = null;
$stage = null;
$opportunity = null;
// Setup services.
$crmService = $this->crmProviderRegistry->get($team->crm->provider);
if (! $user->isCrmRequired()) {
$crmService->setUser($user->team->owner);
} else {
$crmService->setUser($user);
}
$prospectId = $data->getProspectId();
try {
if ($prospectId !== null) {
$crmStart = microtime(true);
$this->logger->info('[SoftPhoneManager] Starting CRM parseRecords', [
'prospect_id' => $prospectId,
'object_type' => $data->getObjectType(),
]);
[$lead, $account, $opportunity, $contact, $stage] = $crmService->parseRecords(
$prospectId,
$data->getObjectType()
);
$this->logger->info('[SoftPhoneManager] CRM parseRecords completed', [
'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),
'parse_duration_ms' => round((microtime(true) - $crmStart) * 1000, 2),
'found_lead' => $lead !== null,
'found_account' => $account !== null,
'found_opportunity' => $opportunity !== null,
'found_contact' => $contact !== null,
]);
// Try to attach a contact if we have an opportunity.
if ($opportunity !== null && $contact === null) {
$matchStart = microtime(true);
$this->logger->info('[SoftPhoneManager] Starting CRM matchByPhone');
[, , , $contact, ] = $crmService->matchByPhone(
$data->getPhoneNumber(),
$data->getRawPhoneNumber(),
$user->getId()
);
$this->logger->info('[SoftPhoneManager] CRM matchByPhone completed', [
'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),
'match_duration_ms' => round((microtime(true) - $matchStart) * 1000, 2),
'found_contact' => $contact !== null,
]);
}
} else {
$decorator = resolve(CachedCrmServiceDecorator::class);
$decorator->setCrmService($crmService);
[$lead, $account, $opportunity, $contact, $stage] = $decorator->matchByPhone(
$data->getPhoneNumber(),
$data->getRawPhoneNumber(),
$user->getId()
);
}
} catch (\Throwable $throwable) {
$this->logger->error('[' . $crmService->getDisplayName() . '] Error looking up customer', [
'exception' => $throwable,
]);
// maybe their crm is disconnected, but this shouldn't prevent an outbound call from happening.
}
if ($data->hasProspectStage()) {
/** @var Models\Stage $stage */
$stage = $team->crm->stages()->uuid($data->getProspectStage());
}
$dbStart = microtime(true);
$this->logger->info('[SoftPhoneManager] Starting activity creation in DB');
$activity = $user->activities()->create([
'type' => Models\Activity::TYPE_SOFTPHONE,
'provider' => Models\Activity::PROVIDER_TWILIO,
'device_id' => $device->id ?? null,
'crm_configuration_id' => $team->crm_id,
'lead_id' => $lead->id ?? null,
'account_id' => $account->id ?? null,
'contact_id' => $contact->id ?? null,
'opportunity_id' => $opportunity->id ?? null,
'value' => $opportunity ? $opportunity->value : null,
'stage_id' => $stage->id ?? null,
'status' => Models\Activity::STATUS_PENDING,
'recording_state' => Models\Activity::RECORDING_OFF,
'recording_reason_code' => $this->getVoiceRecordingReasonCode($team, $phoneNumber),
'scheduled_start_time' => $now,
]);
$this->logger->info('[SoftPhoneManager] Activity created in DB', [
'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),
'db_duration_ms' => round((microtime(true) - $dbStart) * 1000, 2),
'activity_id' => $activity->id ?? null,
]);
if (! $activity instanceof Models\Activity) {
throw new LogicException('Activity model expected');
}
$regionId = null;
if ($user->hasRegionId()) {
$regionId = $user->getRegionId();
} elseif ($data->hasRegion()) {
$regionId = $data->getRegion()->getId();
}
/** @var Models\Session $session */
$session = $activity->sessions()->create([
'type' => Models\Session::TYPE_DIALER,
'region_id' => $regionId,
'is_muted' => false,
]);
$phoneRouteResolver = new Resolver\PhoneRouteResolver($user, $route);
$phoneNumberOrigin = $phoneRouteResolver->getPhoneNumberOrigin();
$connectionType = $phoneRouteResolver->getConnectionType();
$callerId = $this->determineUserCallerId($user);
/** @var Models\Participant $caller */
$caller = $activity->participants()->create([
'user_id' => $user->id,
'email' => $user->email,
'name' => $user->name,
'phone_number' => $phoneRouteResolver->mustUsePSTN()
? $phoneNumberOrigin
: $callerId,
]);
$caller->connections()->create([
'session_id' => $session->getId(),
'direction' => $phoneRouteResolver->mustUsePSTN() ? 'outbound-api' : 'outbound',
'phone' => $callerId,
'type' => $connectionType,
]);
/** @var Models\Participant $callee */
$callee = $activity->participants()->create([
'lead_id' => $activity->lead_id ?? null,
'contact_id' => $activity->contact_id ?? null,
'phone_number' => $phoneNumber,
'name' => $activity->prospect_name,
]);
$callee->connections()->create([
'session_id' => $session->getId(),
'phone' => $phoneNumber,
'direction' => 'outbound-api',
'type' => Connection::TYPE_PSTN,
]);
$activity->update([
'from_participant_id' => $caller->id,
'to_participant_id' => $callee->id,
]);
$activity->refresh();
$this->logger->info('[SoftPhoneManager] createOutboundActivity completed', [
'total_duration_ms' => round((microtime(true) - $startTime) * 1000, 2),
'activity_id' => $activity->id_string,
]);
$this->logger->debug(__METHOD__ . ': done', [
'data' => $data,
'activity' => $activity->id_string,
'session' => $session->id_string,
'caller' => $caller->id_string,
'callee' => $callee->id_string,
]);
return $activity;
}
private function createInboundActivity(VO\ConferenceManager\SoftPhoneInboundCreate $data): Models\Activity
{
$this->logger->debug(__METHOD__, [
'callSid' => $data->getCallSid(),
]);
$roomOwner = $data->getUser();
$team = $roomOwner->getTeam();
$phoneNumber = $roomOwner->getSoftPhoneInboundDestinationNumber();
$callerId = $data->getCallerId();
$callerCallSid = $data->getCallSid();
$now = now();
if (! $this->activityService->teamCanDial($roomOwner->getTeam(), $roomOwner->softphone_inbound_destination)) {
$region = getRegionByNumber($roomOwner->softphone_inbound_destination, $roomOwner->getCountryCode());
throw new LogicException(
sprintf(
'Sorry, dialing %s is not available with your subscription.'
. ' Please contact your manager to enable additional destinations.',
$region ?? ' this number',
),
);
}
$lead = $account = $opportunity = $contact = $stage = null;
try {
$crmService = $this->crmProviderRegistry->get($roomOwner->getTeam()->crm->provider);
$crmService->setUser($roomOwner);
[$lead, $account, $opportunity, $contact, $stage] = $crmService->matchByPhone(
$callerId,
null,
$roomOwner->getId()
);
} catch (\Throwable $throwable) {
$this->logger->error(__METHOD__ . ': crm exception', [
'exception' => $throwable,
]);
// maybe their crm is disconnected, but this shouldn't prevent an inbound call from happening
}
/** @var Models\Activity $activity */
$activity = $roomOwner->activities()->create([
'type' => Models\Activity::TYPE_SOFTPHONE_INBOUND,
'provider' => Models\Activity::PROVIDER_TWILIO,
'crm_configuration_id' => $team->crm_id,
'lead_id' => $lead->id ?? null,
'account_id' => $account->id ?? null,
'contact_id' => $contact->id ?? null,
'opportunity_id' => $opportunity->id ?? null,
'stage_id' => $stage->id ?? null,
'status' => Models\Activity::STATUS_RINGING,
'recording_state' => Models\Activity::RECORDING_OFF,
'recording_reason_code' => $this->getVoiceRecordingReasonCode($team, $callerId),
'scheduled_start_time' => $now,
]);
/** @var Models\Session $session */
$session = $activity->sessions()->create([
'type' => Models\Session::TYPE_DIALER,
'region_id' => $roomOwner->getRegionId(),
'is_muted' => false,
]);
/** @var Models\Participant $caller */
$caller = $activity->participants()->create([
'lead_id' => $activity->lead_id ?? null,
'contact_id' => $activity->contact_id ?? null,
'phone_number' => $callerId,
'name' => $activity->prospect_name,
'enter_time' => $now,
]);
$caller->connections()->create([
'telephony_provider_id' => $callerCallSid,
'session_id' => $session->getId(),
'phone' => $callerId,
'direction' => 'inbound',
'type' => Connection::TYPE_PSTN,
'opened_at' => $now,
]);
/** @var Models\Participant $callee */
$callee = $activity->participants()->create([
'user_id' => $roomOwner->id,
'email' => $roomOwner->email,
'name' => $roomOwner->name,
'phone_number' => $phoneNumber,
]);
$callee->connections()->create([
'session_id' => $session->getId(),
'direction' => 'outbound-api',
'phone' => $phoneNumber,
'type' => Connection::TYPE_PSTN,
]);
$activity->update([
'from_participant_id' => $caller->id,
'to_participant_id' => $callee->id,
]);
$this->logger->debug(__METHOD__ . ': done', [
'callSid' => $data->getCallSid(),
'activity' => $activity->id_string,
'session' => $session->id_string,
'caller' => $caller->id_string,
'callee' => $callee->id_string,
]);
$activity->refresh();
return $activity;
}
private function getVoiceRecordingReasonCode(Models\Team $team, string $phoneNumber): int
{
$this->logger->debug(__METHOD__, [
'team' => $team->id_string,
'phone' => $phoneNumber,
]);
if (
! $team->hasComplianceModeRecordingPrompt()
&& ! $team->hasComplianceModeRecordingRestrictToOneSide()
&& ! $team->hasComplianceModeRecordingRestrictRecording()
) {
return 0;
}
/** @var Models\VoiceConsentPrefix|null $voiceConsentPolicy */
$voiceConsentPolicy = Models\VoiceConsentPrefix::query()
->whereRaw("? LIKE CONCAT(destination_prefix, '%')", [$phoneNumber])
->where(static function (Eloquent\Builder $builder) use ($team): void {
$builder
->whereNull('team_id')
->orWhere('team_id', $team->getId());
})
->orderByDesc('team_id')
->first();
if (! $voiceConsentPolicy instanceof Models\VoiceConsentPrefix || $voiceConsentPolicy->isAllowed()) {
return 0;
}
if ($team->hasComplianceModeRecordingPrompt()) {
// This number requires consent from the other party before recording the call.
return Models\Activity::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT;
}
if ($team->hasComplianceModeRecordingRestrictToOneSide()) {
return Models\Activity::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE;
}
if ($team->hasComplianceModeRecordingRestrictRecording()) {
return Models\Activity::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT;
}
return 0;
}
/**
* @throws ConfigurationException
* @throws TwilioException
*/
public function dialOrganiser(Models\Activity $activity): void
{
$this->logger->debug(__METHOD__, [
'activity' => $activity->id_string,
]);
/** @var Models\Participant $organiser */
$organiser = $activity->organizer;
$roomOwner = $activity->getUser();
$twilio = $this->twilioClientBuilder->build($activity->getTeam());
$canBeDialed =
$activity->isTypeSoftPhone()
&& ! $activity->hasStarted()
&& $activity->isPending()
&& $organiser->connections()
->where('type', '=', Connection::TYPE_PSTN)
->whereNull('opened_at')
->exists();
if (! $canBeDialed) {
throw new OutOfBoundsException('Cannot make an outbound call to this activity.');
}
/** @var Connection $organiserConnection */
$organiserConnection = $organiser->connections()
->where('type', '=', Connection::TYPE_PSTN)
->whereNull('opened_at')
->firstOrFail();
/** @var Models\Session $session */
$session = $organiserConnection->getSession();
$twilioConferenceSettings = $this->applyDefaultTwilioParticipantSettings($organiserConnection, [
'muted' => false,
'startConferenceOnEnter' => true,
'endConferenceOnExit' => true,
]);
// What number will the organizer see as caller id
$callerId = $roomOwner->getSoftPhoneNumber();
if ($callerId === null) {
$callee = $activity->participants()->whereNull('user_id')->first();
// This is a bridge call. We make it look like the callee is calling the organizer
$callerId = $callee->phone_number;
}
// What number will the prospect see as caller id
$calleeId = $organiser->getPhoneNumber();
$this->logger->debug(__METHOD__ . ': twilio call', [
'calleeId' => $calleeId,
'callerId' => $callerId,
]);
$twilioParticipant = $twilio->createParticipantInstance(
$session->id_string,
$callerId,
$calleeId,
$twilioConferenceSettings
);
$organiserConnection
->setTelephonyProviderId($twilioParticipant->callSid)
->save();
$session
->setTelephonyProviderId($twilioParticipant->conferenceSid)
->save();
$this->logger->debug(__METHOD__ . ': done', [
'activity' => $activity->id_string,
'session' => $session->id_string,
]);
}
public function dialCoach(Models\Activity $activity, Models\User $user): void
{
throw new \LogicException('Not implemented yet');
}
/**
* @throws ConfigurationException
* @throws TwilioException
*/
public function terminate(VO\ConferenceManager\ActivityTerminate $data): void
{
if (! $data instanceof VO\ConferenceManager\SoftphoneTerminate) {
throw new UnexpectedValueException(sprintf(
'Expecting an instance of "%s", but "%s" given.',
VO\ConferenceManager\SoftphoneTerminate::class,
\get_class($data)
));
}
$this->logger->debug(__METHOD__, [
'activity' => $data->getActivity()->id_string,
'user' => $data->getUser()->id_string,
]);
$activity = $data->getActivity();
$roomOwner = $activity->getUser();
$isCancelling = ! $activity->isInFiniteState() && ! $activity->isInProgress();
if ($isCancelling) {
$activity
->setStatus(Models\Activity::STATUS_CANCELLED)
->save();
}
/** @var Models\Session $session */
$session = $activity->sessions->first();
/** @var Models\Participant $organiser */
$organiser = $activity->organizer;
/** @var Connection $organiserConnection */
$organiserConnection = $organiser->connections()
->whereIn('type', [
Connection::TYPE_WEBRTC,
Connection::TYPE_PSTN,
])
->firstOrFail();
if (! $organiserConnection->hasTelephonyProviderId()) {
throw new LogicException(
'Unable to terminate call as we do not yet know the organiser telephony provider id',
);
}
$twilioClient = $this->twilioClientBuilder->build($activity->getTeam());
$twilioClient->terminateVoiceCall($organiserConnection->getTelephonyProviderId());
$session->hasTelephonyProviderId()
&& $twilioClient->terminateConference($session->getTelephonyProviderId());
$this->logger->debug(__METHOD__ . ': done', [
'activity' => $activity->id_string,
'user' => $roomOwner->id_string,
'session' => $session->id_string,
]);
}
public function answer(VO\ConferenceManager\ActivityAnswer $data): TwiML\VoiceResponse
{
$this->logger->debug(__METHOD__, [
'data' => $data,
]);
if ($data instanceof VO\ConferenceManager\SoftPhoneInboundAnswer) {
return $this->answerInboundCall($data);
}
if ($data instanceof VO\ConferenceManager\SoftPhoneOutboundAnswer) {
return $this->answerOutboundCall($data);
}
throw new LogicException('Unable to answer - not supported activity answer instance');
}
private function answerInboundCall(VO\ConferenceManager\SoftPhoneInboundAnswer $data): TwiML\VoiceResponse
{
$this->logger->debug(__METHOD__, [
'callSid' => $data->getCallSid(),
]);
$dateTime = now();
$activity = $this->create(
new VO\ConferenceManager\SoftPhoneInboundCreate(
$data->getCallerId(),
$data->getCallSid(),
$data->getUser()
)
);
/** @var Models\Participant $activityGuest */
$activityGuest = $activity->from;
$activityGuest
->setEnterTime($dateTime)
->save();
/** @var Connection $connection */
$connection = $activityGuest->connections()
->where('type', Connection::TYPE_PSTN)
->firstOrFail();
$connection
->setTelephonyProviderId($data->getCallSid())
->setOpenedAt($dateTime)
->save();
event(new Events\Activities\Connections\Opened($connection));
return $this->joinTwilioConference($connection, [
'startConferenceOnEnter' => true,
'endConferenceOnExit' => true,
'muted' => false,
]);
}
private function answerOutboundCall(VO\ConferenceManager\SoftPhoneOutboundAnswer $data): TwiML\VoiceResponse
{
$connection = $data->getConnection();
$participant = $connection->getParticipant();
$activity = $data->getActivity();
$organiser = $activity->organizer;
$dateTime = now();
$this->logger->debug(__METHOD__, [
'callSid' => $data->getCallSid(),
'connection' => $connection->id_string,
'participant' => $participant->id_string,
'activity' => $activity->id_string,
]);
if (! $participant->hasEnterTime()) {
$participant->update([
'enter_time' => $dateTime,
]);
}
$connection->update([
'is_muted' => $participant->isCoach(),
'opened_at' => $dateTime,
]);
event(new Events\Activities\Connections\Opened($connection));
if ($participant->isCoach()) {
/** @var Connection $roomOwnerConnection */
$roomOwnerConnection = $organiser->connections()->openCall()->firstOrFail();
return $this->joinTwilioConference(
$connection,
[
'coach' => $roomOwnerConnection->getTelephonyProviderId(),
]
);
}
return $this->joinTwilioConference(
$connection,
[
'startConferenceOnEnter' => true,
'endConferenceOnExit' => true,
'muted' => false,
]
);
}
private function determineUserCallerId(Models\User $user): string
{
if ($user->hasCallerId()) {
return $user->getCallerId();
}
// TODO: We should require a caller id to be verified before using the dialer
return $user->getSoftPhoneNumber() ?? $user->phone;
}
private function isRestExceptionAboutTwilioConferenceNotFound(string $exceptionMessage): bool
{
$startsWith = '[HTTP 404] Unable to create record: The requested resource';
$endsWith = 'was not found';
return Str::startsWith($exceptionMessage, $startsWith)
&& Str::endsWith($exceptionMessage, $endsWith);
}
/**
* @throws RestException
* @throws ConfigurationException
* @throws TwilioException
*/
public function dialOtherParty(Connection $callerConnection): self
{
$session = $callerConnection->getSession();
$activity = $session->getActivity();
$roomOwner = $activity->getUser();
$twilio = $this->twilioClientBuilder->build($activity->getTeam());
$this->logger->debug(__METHOD__, [
'session' => $session->id_string,
'activity' => $activity->id_string,
'user' => $roomOwner->id_string,
'connection' => $callerConnection->id_string,
]);
if (! $activity->isTypeSoftPhone() && ! $activity->isTypeSoftphoneInbound()) {
throw new UnexpectedValueException('Unexpected activity type');
}
$callee = $activity->to;
$calleeId = $callee->getPhoneNumber();
/** @var Connection $calleeConnection */
$calleeConnection = $callee->connections()
->whereIn('type', [
Connection::TYPE_PSTN,
Connection::TYPE_WEBRTC,
])
->firstOrFail();
$caller = $activity->from;
// we need to take the number from the connection
// as the one we store on participant level might be the one we call to the rep via PSTN mode
$callerId = $callerConnection->getPhoneNumber();
if (! $caller->is($callerConnection->getParticipant())) {
throw new LogicException(sprintf(
'Unexpected caller participant. Expected: "%s", Actual: "%s"',
$caller->id_string,
$callerConnection->getParticipant()->id_string
));
}
$twilioConferenceSettings = [
'muted' => false,
'startConferenceOnEnter' => true,
'endConferenceOnExit' => true,
];
$hasInboundRecording = $activity->isTypeSoftphoneInbound()
&& $roomOwner->checkSoftphoneInboundRecordPreference();
$hasOutboundRecording = $activity->isTypeSoftPhone()
&& $roomOwner->checkSoftphoneOutboundRecordPreference();
$isRecordingEnabled = $hasInboundRecording || $hasOutboundRecording;
$isRecordingRestricted = $activity->hasRecordingReasonCompliancePrompted()
|| $activity->hasRecordingReasonComplianceRestricted();
if ($isRecordingEnabled && ! $isRecordingRestricted) {
$twilioConferenceSettings = array_merge($twilioConferenceSettings, [
'record' => true,
'recordingChannels' => 'dual',
'recordingStatusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.recording.event'),
'recordingStatusCallbackMethod' => 'POST',
'recordingStatusCallbackEvent' => 'in-progress completed absent',
]);
if ($activity->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {
$twilioConferenceSettings['recordingTrack'] = $activity->isTypeSoftPhone()
? 'outbound'
: 'inbound';
}
}
try {
if ($activity->hasRecordingReasonCompliancePrompted()) {
$this->logger->info('[Softphone] Request compliance prompt via outbound call', [
'activity_uuid' => $activity->getUuid(),
'session' => $session->id_string,
'conference_sid' => $session->getTelephonyProviderId(),
]);
$callInstance = $twilio->createCall(
$callerId,
$calleeId,
$this->urlGenerator->route('jiminny.webhook.softphone.compliance.prompt', [
'session' => $session->id_string,
'connection' => $calleeConnection->id_string,
]),
$this->applyDefaultTwilioParticipantSettings($calleeConnection, $twilioConferenceSettings)
);
$calleeConnection->update([
'telephony_provider_id' => $callInstance->sid,
'parent_connection_id' => $callerConnection->getId(),
]);
} else {
$twilioParticipantConnection = $twilio->createParticipantInstance(
$session->getTelephonyProviderId(),
$callerId,
$calleeId,
$this->applyDefaultTwilioParticipantSettings($calleeConnection, $twilioConferenceSettings)
);
$calleeConnection->update([
'telephony_provider_id' => $twilioParticipantConnection->callSid,
]);
}
} catch (RestException $restException) {
if (! $this->isRestExceptionAboutTwilioConferenceNotFound($restException->getMessage())) {
throw $restException;
}
if (! $activity->isInFiniteState()) {
$activity
->setStatus(Models\Activity::STATUS_CANCELLED)
->save();
$message = __METHOD__ . ': activity.status -> cancelled';
} else {
$message = sprintf(
__METHOD__ . ': not setting to cancelled, activity.status is %s',
$activity->getStatus()
);
}
$this->logger->info($message, [
'activity' => $activity->id_string,
'exception' => $restException,
]);
}
$this->logger->debug(__METHOD__ . ': done', [
'session' => $session->id_string,
'activity' => $activity->id_string,
'user' => $roomOwner->id_string,
'connection' => $callerConnection->id_string,
]);
return $this;
}
private function applyDefaultTwilioParticipantSettings(Connection $connection, array $override = []): array
{
$session = $connection->getSession();
$default = [
'beep' => false,
'muted' => true,
'startConferenceOnEnter' => true,
'endConferenceOnExit' => false,
'record' => false,
'waitUrl' => '',
'statusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.participant.event', [
'connection' => $connection->id_string,
]),
'statusCallbackEvent' => [
'initiated',
'ringing',
'answered',
'completed',
],
'statusCallbackMethod' => 'POST',
'conferenceStatusCallbackEvent' => implode(' ', [
'start',
'end',
'join',
'leave',
'mute',
'hold',
]),
'conferenceStatusCallbackMethod' => 'POST',
'conferenceStatusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.conference.event', [
'session' => $session->getIdString(),
]),
];
if ($session->hasRegion()) {
$default['region'] = $session->getRegion()->getName();
}
return array_merge($default, $override);
}
private function applyDefaultTwilioConferenceSettings(Models\Session $session, array $override = []): array
{
$default = [
'beep' => false,
'muted' => true,
'startConferenceOnEnter' => false,
'endConferenceOnExit' => false,
'waitUrl' => '',
'statusCallbackEvent' => implode(' ', [
'start',
'end',
'join',
'leave',
'mute',
'hold',
// 'speaker',
]),
'statusCallbackMethod' => 'POST',
'statusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.conference.event', [
'session' => $session->getIdString(),
]),
];
if ($session->hasRegion()) {
$default['region'] = $session->getRegion()->getName();
}
return array_merge($default, $override);
}
private function joinTwilioConference(Connection $connection, array $options = []): TwiML\VoiceResponse
{
$session = $connection->getSession();
$activity = $session->getActivity();
$roomOwner = $activity->getUser();
$this->logger->debug(__METHOD__, [
'connection' => $connection->id_string,
'session' => $session->id_string,
'activity' => $activity->id_string,
'user' => $roomOwner->id_string,
]);
$voiceResponse = new TwiML\VoiceResponse();
$voiceResponse->dial()
->setAction($this->urlGenerator->route('jiminny.webhook.softphone.participant.event', [
'connection' => $connection->id_string,
]))
->conference(
$session->getIdString(),
$this->applyDefaultTwilioConferenceSettings($session, $options)
);
$this->logger->debug(__METHOD__ . ': done', [
'session' => $session->id_string,
'result' => $voiceResponse,
]);
return $voiceResponse;
}
}
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faVsco.js – CreateTeamRequest.php
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PhostormFV faVsco.jsVIewINavigarecodeLaravelKeract PhostormFV faVsco.jsVIewINavigarecodeLaravelKeractor#12092 on JY-20613-allow-owner-role-on-team-setup ~WindowmelpProledey©GroupController.php©JobTitleController.php© MomentController.php© PlaybookCategoryController.php© PlaybookController.php> D Telephony~ D Webhook> D Hubspot›D IntegrationAppsuoscriptions© ActivityProviderController.php©ActivityTranscriptionController.phpc) basecontroller.ong© CalendarController.phpc) keponController.onc© SoftphoneWebhookController.phpC.AbstractController.ohoCommentContextinterface.phpC) [EMAIL]© MatchActivityCrmData.php© CreateTeamRequest.php x© Client.phpE UserInvitationDTOTest.php© ClientTest.phpdeclare(strict_types=1);namespace Jiminny\Http\Requests\Settings\Teams;› use ...final class CreateTeamRequest extends FormRequestuse ValidatesBillingAddresses;public function authorize(): boolrecurn truepublic tunctzon rulest): arrayc) ExoortController.onnLocal ChangesShelfConsoleLoaChanges 4 files, updating.E.env.local app© CreateTeamRequest.php app/Http/Requests/Settings/Teams© JiminnyDebugCommand.php app/Console/CommandsO<→ Side-by-side viewer +at885e531 contia/lloaaina.onoDo not ignore'Level' →> env('LOG_LEVEL', 'info'),©, Unversioned Files 9 files, updating...nath' => storade nath'loas/Laravell.100'))E.env.nikilocal appE.env.other apd© CanAccessAiReportsTest.php tests/Unit/Policies© CreateMockAskJiminnyReportResultCommand.php app/Console/Commands/ReporE favicon.ico public= ds,txi aooTe raw_sql_query.sql app(C) SimulateWebhooksCommand.oho aoo/Console/Commands/Crm/HubsootiM+ WEBHOOK_FILTERING_IMPLEMENTATION.md app© EditTeamRequest.php=custom.logtii jiminny.users [PROD]tid jiminny.users (EU]= laravel.log4 SF [jiminny@localhost]© Kernel.phpA console [EU]fiii crm_configurations (EU]A console [STAGING]A HS_Jocal (jiminny@localhost]© SoftPhoneManager.php xTextwessagingservice.pnpA console [Pkol)CascadeTesting SmsReceivedTinal readonly class sortrnonenanacer anolements conterenceranaderpublic const string COMPLIANCE PROMPT ACCEPT DIGIT E'1'9A8X1A44 @t>oublic function constructiprivate ProviderRegistry $crmProviderRegistry,private Webhook $urlGenerator,private ActivityService $activityService,private LoggerInterface $logger,private TwilioClientBuilder $twilioClientBuilder,) f.}public function create(VO\ConferenceManager\ActivityCreate $data): Models\Activityf.;C Fix UserinvitationDTotest© Text Relay Email Alias Setup and Filteringprtvate funetion oreateovrteoundetvitv/(l0 eorferernefanage SoffFhoneuvteourndtreate Stta): Oza AtriVAsk anything (&+L)" Code SWF.1.6$startTime = microtime( as_float: true);current version"suppont Dally • In 15 m100% S28• Wed 20 May 14:41:32U UserinvitationDTOTestFix UserinvitationdteCascadeWcascade code X+ .Kick off a new project. Make changesacross vour entire codebase+0 ..1 difference'driver' => 'errorlog"'Level' →> env('LOG_LEVEL', 'info'),'path" => storage_path('Logs/Laravel.Log')'driver' ='single','path' => storage_path('logs/custom.log'),"leveli =s envriind lEVElt Iinfar)W Windsurf Teams 20-6UTF.8f?4 spaces...
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PhostormFV faVsco.jsVIewINavigarecodeLaravelKeract PhostormFV faVsco.jsVIewINavigarecodeLaravelKeractor#12092 on JY-20613-allow-owner-role-on-team-setup ~WindowmelpProledey©GroupController.php©JobTitleController.php© MomentController.php© PlaybookCategoryController.php© PlaybookController.php> D Telephony~ D Webhook> D Hubspot›D IntegrationAppsuoscriptions© ActivityProviderController.php©ActivityTranscriptionController.phpc) basecontroller.ong© CalendarController.phpc) keponController.onc© SoftphoneWebhookController.phpC.AbstractController.ohoCommentContextinterface.phpC) [EMAIL]© MatchActivityCrmData.php© CreateTeamRequest.php x© Client.phpE UserInvitationDTOTest.php© ClientTest.phpdeclare(strict_types=1);namespace Jiminny\Http\Requests\Settings\Teams;› use ...final class CreateTeamRequest extends FormRequestuse ValidatesBillingAddresses;public function authorize(): boolrecurn truepublic tunctzon rulest): arrayc) ExoortController.onnLocal ChangesShelfConsoleLoaChanges 4 files, updating.E.env.local app© CreateTeamRequest.php app/Http/Requests/Settings/Teams© JiminnyDebugCommand.php app/Console/CommandsO<→ Side-by-side viewer +at885e531 contia/lloaaina.onoDo not ignore'Level' →> env('LOG_LEVEL', 'info'),©, Unversioned Files 9 files, updating...nath' => storade nath'loas/Laravell.100'))E.env.nikilocal appE.env.other apd© CanAccessAiReportsTest.php tests/Unit/Policies© CreateMockAskJiminnyReportResultCommand.php app/Console/Commands/ReporE favicon.ico public= ds,txi aooTe raw_sql_query.sql app(C) SimulateWebhooksCommand.oho aoo/Console/Commands/Crm/HubsootiM+ WEBHOOK_FILTERING_IMPLEMENTATION.md app© EditTeamRequest.php=custom.logtii jiminny.users [PROD]tid jiminny.users (EU]= laravel.log4 SF [jiminny@localhost]© Kernel.phpA console [EU]fiii crm_configurations (EU]A console [STAGING]A HS_Jocal (jiminny@localhost]© SoftPhoneManager.php xTextwessagingservice.pnpA console [Pkol)CascadeTesting SmsReceivedTinal readonly class sortrnonenanacer anolements conterenceranaderpublic const string COMPLIANCE PROMPT ACCEPT DIGIT E'1'9A8X1A44 @t>oublic function constructiprivate ProviderRegistry $crmProviderRegistry,private Webhook $urlGenerator,private ActivityService $activityService,private LoggerInterface $logger,private TwilioClientBuilder $twilioClientBuilder,) f.}public function create(VO\ConferenceManager\ActivityCreate $data): Models\Activityf.;C Fix UserinvitationDTotest© Text Relay Email Alias Setup and Filteringprtvate funetion oreateovrteoundetvitv/(l0 eorferernefanage SoffFhoneuvteourndtreate Stta): Oza AtriVAsk anything (&+L)" Code SWF.1.6$startTime = microtime( as_float: true);current version"suppont Dally • In 15 m100% S28• Wed 20 May 14:41:32U UserinvitationDTOTestFix UserinvitationdteCascadeWcascade code X+ .Kick off a new project. Make changesacross vour entire codebase+0 ..1 difference'driver' => 'errorlog"'Level' →> env('LOG_LEVEL', 'info'),'path" => storage_path('Logs/Laravel.Log')'driver' ='single','path' => storage_path('logs/custom.log'),"leveli =s envriind lEVElt Iinfar)W Windsurf Teams 20-6UTF.8f?4 spaces...
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faVsco.js – CreateTeamRequest.php
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iTerm2ShellEditViewSessionScriptsProfilesWindow• 8 iTerm2ShellEditViewSessionScriptsProfilesWindow• 81HelpSupport Daily • in 19 mAPP (-zsh)$82DOCKERDEV (-zsh)APP (-zsh)|modified:config/logging.phpUntracked files:Cuse "git add<file»..." to include in what will be committed)env.nikilocal. env.otherWEBHOOK_FILTERING_IMPLEMENTATION.mdapp/Console/Commands/Crm/Hubspot/SimulateWebhooksCommand.phpapp/Console/Commands/Reports/CreateMockAskJiminnyReportResultCommand.phpids.txtpublic/favicon.icoraw_sql_query.sqltests/Unit/Policies/CanAccessAiReportsTest.phplukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/jiminny/app (JY-20915-add-domain-specific-email-text-relay) $ csfixdockerexec -it docker_lamp_1 ./vendor/bin/php-cs-fixer fix--config=.php-cs-fixer.dist.php -v --using-cache=no --diffPHP CS Fixer 3.87.1 Alexander by Fabien Potencier, Dariusz Ruminski and contributors.PHP runtime: 8.3.30Running analysis on 7 cores with 10 files per process.Parallel runner is an experimental feature and may be unstable, use it at your own risk. Feedback highly appreciated!Loadedconfig default from-php-cs-fixer.dist.php".5690/5690 C880 100%83100% C8• Wed 20 May 14:41:31screenpipe"T₴1|O &4APPFixed 0 of 5690 files in 76.177 seconds, 60.00 MB memory usedWhat's next:Try Docker Debug for seamless, persistent debugging tools in any container or image → docker debug docker_lamp_1Learn more at [URL_WITH_CREDENTIALS] ~/jiminny/app (JY-20613-allow-owner-role-on-team-setup) $ ||...
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1688436006933355169
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iTerm2ShellEditViewSessionScriptsProfilesWindow• 8 iTerm2ShellEditViewSessionScriptsProfilesWindow• 81HelpSupport Daily • in 19 mAPP (-zsh)$82DOCKERDEV (-zsh)APP (-zsh)|modified:config/logging.phpUntracked files:Cuse "git add<file»..." to include in what will be committed)env.nikilocal. env.otherWEBHOOK_FILTERING_IMPLEMENTATION.mdapp/Console/Commands/Crm/Hubspot/SimulateWebhooksCommand.phpapp/Console/Commands/Reports/CreateMockAskJiminnyReportResultCommand.phpids.txtpublic/favicon.icoraw_sql_query.sqltests/Unit/Policies/CanAccessAiReportsTest.phplukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/jiminny/app (JY-20915-add-domain-specific-email-text-relay) $ csfixdockerexec -it docker_lamp_1 ./vendor/bin/php-cs-fixer fix--config=.php-cs-fixer.dist.php -v --using-cache=no --diffPHP CS Fixer 3.87.1 Alexander by Fabien Potencier, Dariusz Ruminski and contributors.PHP runtime: 8.3.30Running analysis on 7 cores with 10 files per process.Parallel runner is an experimental feature and may be unstable, use it at your own risk. Feedback highly appreciated!Loadedconfig default from-php-cs-fixer.dist.php".5690/5690 C880 100%83100% C8• Wed 20 May 14:41:31screenpipe"T₴1|O &4APPFixed 0 of 5690 files in 76.177 seconds, 60.00 MB memory usedWhat's next:Try Docker Debug for seamless, persistent debugging tools in any container or image → docker debug docker_lamp_1Learn more at [URL_WITH_CREDENTIALS] ~/jiminny/app (JY-20613-allow-owner-role-on-team-setup) $ ||...
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faVsco.js – CreateTeamRequest.php
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Project: faVsco.js, menu
#12092 on JY-20613-allow- Project: faVsco.js, menu
#12092 on JY-20613-allow-owner-role-on-team-setup, menu
Start Listening for PHP Debug Connections
UserInvitationDTOTest
Run 'UserInvitationDTOTest'...
|
[{"role":"AXButton","text" [{"role":"AXButton","text":"Project: faVsco.js, menu","depth":5,"bounds":{"left":0.025930852,"top":0.019952115,"width":0.03856383,"height":0.025538707},"on_screen":true,"help_text":"~/jiminny/app","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"#12092 on JY-20613-allow-owner-role-on-team-setup, menu","depth":5,"bounds":{"left":0.064494684,"top":0.019952115,"width":0.12533244,"height":0.025538707},"on_screen":true,"help_text":"Pull request #12092 exists for current branch JY-20613-allow-owner-role-on-team-setup","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Start Listening for PHP Debug Connections","depth":5,"bounds":{"left":0.83610374,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"UserInvitationDTOTest","depth":6,"bounds":{"left":0.85139626,"top":0.019952115,"width":0.06416223,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Run 'UserInvitationDTOTest'","depth":6,"bounds":{"left":0.9155585,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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-2187809191060766155
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11752156443383746
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click
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hybrid
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NULL
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Project: faVsco.js, menu
#12092 on JY-20613-allow- Project: faVsco.js, menu
#12092 on JY-20613-allow-owner-role-on-team-setup, menu
Start Listening for PHP Debug Connections
UserInvitationDTOTest
Run 'UserInvitationDTOTest'
FV faVsco.js v#12092 on JY-20613-allow-owner-role-Proletey©GroupController.php© JobTitleController.phpMomentController.php© PlaybookCategoryController.php© PlaybookController.php> D Telephony~ D Webhook> D Hubspot• D IntegrationAppsuoscriptionsc) Acuivilyprovidercontroller.ong©) Acuivilylranscriptioncontroller.onpc) basecontroller.ong© CalendarController.phpc) keponController.onc© SoftphoneWebhookController.phpC.AbstractController.oho© CommentContextinterface.phpC) [EMAIL] x© Client.phpE UserInvitationDTOTest.php© ClientTest.php© EditTeamRequest.php© ExportController.php© FrontendController.phpT FrontendControllerTrait.php© GeocodingController.phpC) HealthCheckController.oho© LiveCoachController.php© MissingTeamController.php© MobileController.php@)NotificationController.ong© NotificationProviderController.php© PlaybackController.php© PlaylistController.php©PusherController.php© SlackController.php© SupportController.php© TeamSetupController.php© UserAutomatedReportsController.php© WelcomeController.php> C Middlewarev D Requests> DAPIDAuthE Kloskv SettinasAiCallScoringM AutoScorina(c) CreatelnvitationRequast. nhn.Request nho© DeactivateTeamMemberRequest.p 53(C) EditTeamPequest nhnlanespace Jiminny\Http\Requests\Settings\Teams;final class CreateTeamRequest extends FormRequestuse ValidatesBillingAddresses;public function authorize(): boolrecurn truepublic tunction ruleso: arraysexistingreatures = 1mplodel separator:',', reaturetnum::names o*'name' => "requzred', "strino'. 'max:150']'owner_email' = ['required','email'],'owner_role' = L'required', 'in:'implode( separator.)".. [User:: ROLE ANALYST.ID],'account 1d' => 'required', 'uuid:accounts''calendar' →> ['required', 'string", 'max:150'],'eom' => "'required', Istrino' 'max:150'1'features' →> ['array'],Ifeatures *' => ['in:t SexistinaFeaturesil'domain' => ['sometimes', 'nullable', 'max:150'],'tier_id' => ['required', 'uvid:tiers'],'partner_id' => ['sometimes','nullable', 'uuid:partners'],Sfeatures = Sthis->input( key: 'features"):if (in_array (FeatureEnum: :DIALER->name, $features)) €// Add Billing address rules$rules += $this->getBilLingAddressRules();nerettawatiloepublic function getownerzmarlo: strinareturn Sthis->inout key:owner emarl")suppont Dally • In 75mCascade100% 52• wea zu May 14.41-44U UserInvitationDTOTestTesting SmsReceivedFix UserinvitationdteCascade+O •E laravel.logiID jiminny.users [PROD]tid jiminny.users (EU]4 SF [jiminny@localhost]y KernelpnpA console [EU]A console [STAGING]© SoftPhoneManager.php xfiii crm_configurations (EU]Tinal readonly class sortrnonenanacer anolements conterenceranaderpublic const string COMPLIANCE_PROMPT_ACCEPT_DIGIT = '1';A HS_Jocal (jiminny@localhost]© TextMessagingService.phpA console [Pkol)Mа8мілуpublic function __construct(private ProviderRegistry $crmProviderRegistry,private Webhook $urlGenerator,private ActivityService $activityService,private LoggerInterface $logger,private TwilioClientBuilder $twilioClientBuilder,) f.}44 € >public function create(VO\ConferenceManager\ActivityCreate $data): Models\Activityf.;private funetion createoueboundetsivity/Cvol Confrenekanagen/ BoffPhoneovrtbeundfreate Séate): Hotet2e AeEiVi$startTime = microtime( as_float: true);Sthis->logger->debug(_METHOD,['data' => $data,Snow = nowobSuser = $data->getUser();Steam = Suser->qetTeamolSphoneNumber = Scata->qetPhoneNumbero:scoute = sdata->oetPhoneRouteoif (! Sthis-›activityService-›teamCanDial(Steam, $phoneNumber)) €Srearon = aetReaionBvNumberSohoneNumber Susen->aetCountrvCode0n=throw new LogicException(sprintf('Sorry, dialing %s is not available with your subscription.'Please contact your manager to enable additional destinations.',...values: Sregion ?? 'this number'$lead = null;Saccount = null:sconcact = nuul:Sstage = nuuuiSopportunity = null;II Setup services.ScrmService = Sthis->crmProviderRegistry->qet(Steam->crm->provider)if (! Suser-›isCrmRequired()) €ScrmService->setuser(Suser->team->owner)WCascade Code *•Kick off a new project. Make changesacross your entre codedase• Testina SmsReceived NotificationFix UserinvitationDTotes© Text Relay Email Alias Setup and FilteringAsk anvthina (884-L)« Code SWF-1.66:1 UTF-8f 4 spaces...
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2026-05-20T11:41:29.531709+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-20/1779 /Users/lukas/.screenpipe/data/data/2026-05-20/1779277289531_m1.jpg...
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PhpStorm
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faVsco.js – CreateTeamRequest.php
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monitor_1
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Project: faVsco.js, menu
#12092 on JY-20613-allow- Project: faVsco.js, menu
#12092 on JY-20613-allow-owner-role-on-team-setup, menu
Start Listening for PHP Debug Connections
UserInvitationDTOTest...
|
[{"role":"AXButton","text" [{"role":"AXButton","text":"Project: faVsco.js, menu","depth":5,"on_screen":true,"help_text":"~/jiminny/app","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"#12092 on JY-20613-allow-owner-role-on-team-setup, menu","depth":5,"on_screen":true,"help_text":"Pull request #12092 exists for current branch JY-20613-allow-owner-role-on-team-setup","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Start Listening for PHP Debug Connections","depth":5,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"UserInvitationDTOTest","depth":6,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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-6738945005944036476
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11329428582242242
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click
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hybrid
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NULL
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Project: faVsco.js, menu
#12092 on JY-20613-allow- Project: faVsco.js, menu
#12092 on JY-20613-allow-owner-role-on-team-setup, menu
Start Listening for PHP Debug Connections
UserInvitationDTOTest
iTerm2ShellEditViewSessionconfig/logging.phpScriptsProfilesWindowHelp>0 lblSupport Daily - in 19 mAPP (-zsh)₴2DOCKER3- *81DEV (-zsh)APP (-zsh)modified:Untracked files:Cuse "git add<file»..." to include in what will be committed)env.nikilocal. env.otherWEBHOOK_FILTERING_IMPLEMENTATION.mdapp/Console/Commands/Crm/Hubspot/SimulateWebhooksCommand.phpapp/Console/Commands/Reports/CreateMockAskJiminnyReportResultCommand.phpids.txtpublic/favicon.icoraw_sql_query.sqltests/Unit/Policies/CanAccessAiReportsTest.phplukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/jiminny/app (JY-20915-add-domain-specific-email-text-relay) $ csfixdockerexec -it docker_lamp_1./vendor/bin/php-cs-fixer fix --config=.php-cs-fixer.dist.php -v --using-cache=no --diffPHP CS Fixer 3.87.1 Alexander by Fabien Potencier, Dariusz Ruminski and contributors.PHP runtime: 8.3.30Running analysis on 7 cores with 10 files per process.Parallel runner is an experimental feature and may be unstable, use it at your own risk. Feedback highly appreciated!Loadedconfig default from-php-cs-fixer.dist.php".5690/5690 C880 100%883100% <*8• Wed 20 May 14:41:28screenpipe"T81O $4APPFixed 0 of 5690 files in 76.177 seconds, 60.00 MB memory usedWhat's next:Try Docker Debug for seamless, persistent debugging tools in any container or image → docker debug docker_lamp_1Learn more at [URL_WITH_CREDENTIALS] ~/jiminny/app (JY-20613-allow-owner-role-on-team-setup) $|...
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faVsco.js – CreateTeamRequest.php
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Project: faVsco.js, menu
#12092 on JY-20613-allow- Project: faVsco.js, menu
#12092 on JY-20613-allow-owner-role-on-team-setup, menu
Start Listening for PHP Debug Connections
UserInvitationDTOTest
Run 'UserInvitationDTOTest'
Debug 'UserInvitationDTOTest'
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<?php
declare(strict_types=1);
namespace Jiminny\Http\Requests\Settings\Teams;
use Jiminny\Http\Requests\ValidatesBillingAddresses;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\User;
use Illuminate\Foundation\Http\FormRequest;
use Jiminny\Utils\DomainResolver;
final class CreateTeamRequest extends FormRequest
{
use ValidatesBillingAddresses;
public function authorize(): bool
{
return true;
}
public function rules(): array
{
$existingFeatures = implode(',', FeatureEnum::names());
$rules = [
'name' => ['required', 'string', 'max:150'],
'owner_email' => ['required', 'email'],
'owner_role' => ['required', 'in:' . implode(',', [
User::ROLE_RECORDER,
User::ROLE_ANALYST,
])],
'account_id' => ['required', 'uuid:accounts'],
'calendar' => ['required', 'string', 'max:150'],
'crm' => ['required', 'string', 'max:150'],
'features' => ['array'],
'features.*' => ['in:' . $existingFeatures],
'domain' => ['sometimes', 'nullable', 'max:150'],
'tier_id' => ['required', 'uuid:tiers'],
'partner_id' => ['sometimes', 'nullable', 'uuid:partners'],
];
$features = $this->input('features');
if (in_array(FeatureEnum::DIALER->name, $features)) {
// Add Billing address rules
$rules += $this->getBillingAddressRules();
}
return $rules;
}
public function getOwnerEmail(): string
{
return $this->input('owner_email');
}
public function getOwnerRole(): string
{
return $this->input('owner_role');
}
public function getDomain(): ?string
{
$domain = $this->input('domain');
if ($domain === null) {
$domain = DomainResolver::fromEmail($this->getOwnerEmail());
} else {
$domain = DomainResolver::fromUrl($domain);
}
return $domain;
}
}...
|
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JY-20613-allow-owner-role-on-team-setup","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Start Listening for PHP Debug Connections","depth":5,"bounds":{"left":0.83610374,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"UserInvitationDTOTest","depth":6,"bounds":{"left":0.85139626,"top":0.019952115,"width":0.06416223,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Run 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changed:","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.042220745,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Http\\Requests\\Settings\\Teams;\n\nuse Jiminny\\Http\\Requests\\ValidatesBillingAddresses;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\User;\nuse Illuminate\\Foundation\\Http\\FormRequest;\nuse Jiminny\\Utils\\DomainResolver;\n\nfinal class CreateTeamRequest extends FormRequest\n{\n use ValidatesBillingAddresses;\n\n public function authorize(): bool\n {\n return true;\n }\n\n public function rules(): array\n {\n $existingFeatures = implode(',', FeatureEnum::names());\n\n $rules = [\n 'name' => ['required', 'string', 'max:150'],\n 'owner_email' => ['required', 'email'],\n 'owner_role' => ['required', 'in:' . implode(',', [\n User::ROLE_RECORDER,\n User::ROLE_ANALYST,\n ])],\n 'account_id' => ['required', 'uuid:accounts'],\n 'calendar' => ['required', 'string', 'max:150'],\n 'crm' => ['required', 'string', 'max:150'],\n 'features' => ['array'],\n 'features.*' => ['in:' . $existingFeatures],\n 'domain' => ['sometimes', 'nullable', 'max:150'],\n 'tier_id' => ['required', 'uuid:tiers'],\n 'partner_id' => ['sometimes', 'nullable', 'uuid:partners'],\n ];\n\n $features = $this->input('features');\n if (in_array(FeatureEnum::DIALER->name, $features)) {\n // Add Billing address rules\n $rules += $this->getBillingAddressRules();\n }\n\n return $rules;\n }\n\n public function getOwnerEmail(): string\n {\n return $this->input('owner_email');\n }\n\n public function getOwnerRole(): string\n {\n return $this->input('owner_role');\n }\n\n public function getDomain(): ?string\n {\n $domain = $this->input('domain');\n\n if ($domain === null) {\n $domain = DomainResolver::fromEmail($this->getOwnerEmail());\n } else {\n $domain = DomainResolver::fromUrl($domain);\n }\n\n return $domain;\n }\n}","depth":4,"bounds":{"left":0.15724733,"top":0.09497207,"width":0.26894948,"height":0.9050279},"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Http\\Requests\\Settings\\Teams;\n\nuse Jiminny\\Http\\Requests\\ValidatesBillingAddresses;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\User;\nuse Illuminate\\Foundation\\Http\\FormRequest;\nuse Jiminny\\Utils\\DomainResolver;\n\nfinal class CreateTeamRequest extends FormRequest\n{\n use ValidatesBillingAddresses;\n\n public function authorize(): bool\n {\n return true;\n }\n\n public function rules(): array\n {\n $existingFeatures = implode(',', FeatureEnum::names());\n\n $rules = [\n 'name' => ['required', 'string', 'max:150'],\n 'owner_email' => ['required', 'email'],\n 'owner_role' => ['required', 'in:' . implode(',', [\n User::ROLE_RECORDER,\n User::ROLE_ANALYST,\n ])],\n 'account_id' => ['required', 'uuid:accounts'],\n 'calendar' => ['required', 'string', 'max:150'],\n 'crm' => ['required', 'string', 'max:150'],\n 'features' => ['array'],\n 'features.*' => ['in:' . $existingFeatures],\n 'domain' => ['sometimes', 'nullable', 'max:150'],\n 'tier_id' => ['required', 'uuid:tiers'],\n 'partner_id' => ['sometimes', 'nullable', 'uuid:partners'],\n ];\n\n $features = $this->input('features');\n if (in_array(FeatureEnum::DIALER->name, $features)) {\n // Add Billing address rules\n $rules += $this->getBillingAddressRules();\n }\n\n return $rules;\n }\n\n public function getOwnerEmail(): string\n {\n return $this->input('owner_email');\n }\n\n public function getOwnerRole(): string\n {\n return $this->input('owner_role');\n }\n\n public function getDomain(): ?string\n {\n $domain = $this->input('domain');\n\n if ($domain === null) {\n $domain = DomainResolver::fromEmail($this->getOwnerEmail());\n } else {\n $domain = DomainResolver::fromUrl($domain);\n }\n\n return $domain;\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false}]...
|
-176225462843207161
|
1519055158491845380
|
visual_change
|
accessibility
|
NULL
|
Project: faVsco.js, menu
#12092 on JY-20613-allow- Project: faVsco.js, menu
#12092 on JY-20613-allow-owner-role-on-team-setup, menu
Start Listening for PHP Debug Connections
UserInvitationDTOTest
Run 'UserInvitationDTOTest'
Debug 'UserInvitationDTOTest'
More Actions
JetBrains AI
Search Everywhere
IDE and Project Settings
Sync Changes
Hide This Notification
Code changed:
Hide
<?php
declare(strict_types=1);
namespace Jiminny\Http\Requests\Settings\Teams;
use Jiminny\Http\Requests\ValidatesBillingAddresses;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\User;
use Illuminate\Foundation\Http\FormRequest;
use Jiminny\Utils\DomainResolver;
final class CreateTeamRequest extends FormRequest
{
use ValidatesBillingAddresses;
public function authorize(): bool
{
return true;
}
public function rules(): array
{
$existingFeatures = implode(',', FeatureEnum::names());
$rules = [
'name' => ['required', 'string', 'max:150'],
'owner_email' => ['required', 'email'],
'owner_role' => ['required', 'in:' . implode(',', [
User::ROLE_RECORDER,
User::ROLE_ANALYST,
])],
'account_id' => ['required', 'uuid:accounts'],
'calendar' => ['required', 'string', 'max:150'],
'crm' => ['required', 'string', 'max:150'],
'features' => ['array'],
'features.*' => ['in:' . $existingFeatures],
'domain' => ['sometimes', 'nullable', 'max:150'],
'tier_id' => ['required', 'uuid:tiers'],
'partner_id' => ['sometimes', 'nullable', 'uuid:partners'],
];
$features = $this->input('features');
if (in_array(FeatureEnum::DIALER->name, $features)) {
// Add Billing address rules
$rules += $this->getBillingAddressRules();
}
return $rules;
}
public function getOwnerEmail(): string
{
return $this->input('owner_email');
}
public function getOwnerRole(): string
{
return $this->input('owner_role');
}
public function getDomain(): ?string
{
$domain = $this->input('domain');
if ($domain === null) {
$domain = DomainResolver::fromEmail($this->getOwnerEmail());
} else {
$domain = DomainResolver::fromUrl($domain);
}
return $domain;
}
}...
|
62490
|
NULL
|
NULL
|
NULL
|
|
62490
|
2213
|
41
|
2026-05-20T11:38:23.328549+00:00
|
/Users/lukas/.screenpipe/data/data/2026-05-20/1779 /Users/lukas/.screenpipe/data/data/2026-05-20/1779277103328_m2.jpg...
|
PhpStorm
|
faVsco.js – CreateTeamRequest.php
|
1
|
NULL
|
monitor_2
|
NULL
|
NULL
|
NULL
|
NULL
|
Project: faVsco.js, menu
#12092 on JY-20613-allow- Project: faVsco.js, menu
#12092 on JY-20613-allow-owner-role-on-team-setup, menu
Start Listening for PHP Debug Connections
UserInvitationDTOTest
Run 'UserInvitationDTOTest'
Debug 'UserInvitationDTOTest'
More Actions
JetBrains AI
Search Everywhere
IDE and Project Settings
Sync Changes
Hide This Notification
Code changed:
Hide
<?php
declare(strict_types=1);
namespace Jiminny\Http\Requests\Settings\Teams;
use Jiminny\Http\Requests\ValidatesBillingAddresses;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\User;
use Illuminate\Foundation\Http\FormRequest;
use Jiminny\Utils\DomainResolver;
final class CreateTeamRequest extends FormRequest
{
use ValidatesBillingAddresses;
public function authorize(): bool
{
return true;
}
public function rules(): array
{
$existingFeatures = implode(',', FeatureEnum::names());
$rules = [
'name' => ['required', 'string', 'max:150'],
'owner_email' => ['required', 'email'],
'owner_role' => ['required', 'in:' . implode(',', [
User::ROLE_RECORDER,
User::ROLE_ANALYST,
])],
'account_id' => ['required', 'uuid:accounts'],
'calendar' => ['required', 'string', 'max:150'],
'crm' => ['required', 'string', 'max:150'],
'features' => ['array'],
'features.*' => ['in:' . $existingFeatures],
'domain' => ['sometimes', 'nullable', 'max:150'],
'tier_id' => ['required', 'uuid:tiers'],
'partner_id' => ['sometimes', 'nullable', 'uuid:partners'],
];
$features = $this->input('features');
if (in_array(FeatureEnum::DIALER->name, $features)) {
// Add Billing address rules
$rules += $this->getBillingAddressRules();
}
return $rules;
}
public function getOwnerEmail(): string
{
return $this->input('owner_email');
}
public function getOwnerRole(): string
{
return $this->input('owner_role');
}
public function getDomain(): ?string
{
$domain = $this->input('domain');
if ($domain === null) {
$domain = DomainResolver::fromEmail($this->getOwnerEmail());
} else {
$domain = DomainResolver::fromUrl($domain);
}
return $domain;
}
}
Sync Changes
Hide This Notification
Code changed:
Hide
8
1
Previous Highlighted Error
Next Highlighted Error
<?php
declare(strict_types=1);
namespace Jiminny\Component\Twilio\Conference\ConferenceManager;
use Illuminate\Database\Eloquent;
use Illuminate\Support\Str;
use Jiminny\Component\ElasticSearch\Model\Observer;
use Jiminny\Component\Twilio\Conference\ConferenceManager;
use Jiminny\Component\Twilio\Exception\OutOfBoundsException;
use Jiminny\Component\Twilio\Exception\UnexpectedValueException;
use Jiminny\Component\Twilio\Resolver;
use Jiminny\Component\Twilio\VO;
use Jiminny\Component\UrlGenerator\Webhook;
use Jiminny\Events;
use Jiminny\Exceptions\LogicException;
use Jiminny\Models;
use Jiminny\Models\Participant\Connection;
use Jiminny\Services\ActivityService;
use Jiminny\Services\Crm\CachedCrmServiceDecorator;
use Jiminny\Services\Crm\ProviderRegistry;
use Jiminny\Services\Telephony\TwilioClientBuilder;
use Psr\Log\LoggerInterface;
use Twilio\Exceptions\ConfigurationException;
use Twilio\Exceptions\RestException;
use Twilio\Exceptions\TwilioException;
use Twilio\TwiML;
final readonly class SoftPhoneManager implements ConferenceManager
{
public const int COMPLIANCE_PROMPT_TIMEOUT_SECONDS = 20;
public const string COMPLIANCE_PROMPT_ACCEPT_DIGIT = '1';
public function __construct(
private ProviderRegistry $crmProviderRegistry,
private Webhook $urlGenerator,
private ActivityService $activityService,
private LoggerInterface $logger,
private TwilioClientBuilder $twilioClientBuilder,
) {
}
public function create(VO\ConferenceManager\ActivityCreate $data): Models\Activity
{
$this->logger->debug(__METHOD__, [
'data' => $data,
'instanceof' => get_class($data),
]);
$activity = Observer::skipEvents(function () use ($data) {
if ($data instanceof VO\ConferenceManager\SoftPhoneInboundCreate) {
$activity = $this->createInboundActivity($data);
} elseif ($data instanceof VO\ConferenceManager\SoftPhoneOutboundCreate) {
$activity = $this->createOutboundActivity($data);
} else {
throw new LogicException(sprintf(
'Unknown softphone implementation: %s',
get_class($data)
));
}
return $activity;
});
$this->logger->debug(__METHOD__ . ': done', [
'instanceof' => get_class($data),
'activity' => $activity->id_string,
]);
return $activity;
}
private function createOutboundActivity(VO\ConferenceManager\SoftPhoneOutboundCreate $data): Models\Activity
{
$startTime = microtime(true);
$this->logger->debug(__METHOD__, [
'data' => $data,
]);
$now = now();
$user = $data->getUser();
$team = $user->getTeam();
$device = $data->getDevice();
$phoneNumber = $data->getPhoneNumber();
$route = $data->getPhoneRoute();
if (! $this->activityService->teamCanDial($team, $phoneNumber)) {
$region = getRegionByNumber($phoneNumber, $user->getCountryCode());
throw new LogicException(sprintf(
'Sorry, dialing %s is not available with your subscription.'
. ' Please contact your manager to enable additional destinations.',
$region ?? 'this number'
));
}
$lead = null;
$account = null;
$contact = null;
$stage = null;
$opportunity = null;
// Setup services.
$crmService = $this->crmProviderRegistry->get($team->crm->provider);
if (! $user->isCrmRequired()) {
$crmService->setUser($user->team->owner);
} else {
$crmService->setUser($user);
}
$prospectId = $data->getProspectId();
try {
if ($prospectId !== null) {
$crmStart = microtime(true);
$this->logger->info('[SoftPhoneManager] Starting CRM parseRecords', [
'prospect_id' => $prospectId,
'object_type' => $data->getObjectType(),
]);
[$lead, $account, $opportunity, $contact, $stage] = $crmService->parseRecords(
$prospectId,
$data->getObjectType()
);
$this->logger->info('[SoftPhoneManager] CRM parseRecords completed', [
'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),
'parse_duration_ms' => round((microtime(true) - $crmStart) * 1000, 2),
'found_lead' => $lead !== null,
'found_account' => $account !== null,
'found_opportunity' => $opportunity !== null,
'found_contact' => $contact !== null,
]);
// Try to attach a contact if we have an opportunity.
if ($opportunity !== null && $contact === null) {
$matchStart = microtime(true);
$this->logger->info('[SoftPhoneManager] Starting CRM matchByPhone');
[, , , $contact, ] = $crmService->matchByPhone(
$data->getPhoneNumber(),
$data->getRawPhoneNumber(),
$user->getId()
);
$this->logger->info('[SoftPhoneManager] CRM matchByPhone completed', [
'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),
'match_duration_ms' => round((microtime(true) - $matchStart) * 1000, 2),
'found_contact' => $contact !== null,
]);
}
} else {
$decorator = resolve(CachedCrmServiceDecorator::class);
$decorator->setCrmService($crmService);
[$lead, $account, $opportunity, $contact, $stage] = $decorator->matchByPhone(
$data->getPhoneNumber(),
$data->getRawPhoneNumber(),
$user->getId()
);
}
} catch (\Throwable $throwable) {
$this->logger->error('[' . $crmService->getDisplayName() . '] Error looking up customer', [
'exception' => $throwable,
]);
// maybe their crm is disconnected, but this shouldn't prevent an outbound call from happening.
}
if ($data->hasProspectStage()) {
/** @var Models\Stage $stage */
$stage = $team->crm->stages()->uuid($data->getProspectStage());
}
$dbStart = microtime(true);
$this->logger->info('[SoftPhoneManager] Starting activity creation in DB');
$activity = $user->activities()->create([
'type' => Models\Activity::TYPE_SOFTPHONE,
'provider' => Models\Activity::PROVIDER_TWILIO,
'device_id' => $device->id ?? null,
'crm_configuration_id' => $team->crm_id,
'lead_id' => $lead->id ?? null,
'account_id' => $account->id ?? null,
'contact_id' => $contact->id ?? null,
'opportunity_id' => $opportunity->id ?? null,
'value' => $opportunity ? $opportunity->value : null,
'stage_id' => $stage->id ?? null,
'status' => Models\Activity::STATUS_PENDING,
'recording_state' => Models\Activity::RECORDING_OFF,
'recording_reason_code' => $this->getVoiceRecordingReasonCode($team, $phoneNumber),
'scheduled_start_time' => $now,
]);
$this->logger->info('[SoftPhoneManager] Activity created in DB', [
'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),
'db_duration_ms' => round((microtime(true) - $dbStart) * 1000, 2),
'activity_id' => $activity->id ?? null,
]);
if (! $activity instanceof Models\Activity) {
throw new LogicException('Activity model expected');
}
$regionId = null;
if ($user->hasRegionId()) {
$regionId = $user->getRegionId();
} elseif ($data->hasRegion()) {
$regionId = $data->getRegion()->getId();
}
/** @var Models\Session $session */
$session = $activity->sessions()->create([
'type' => Models\Session::TYPE_DIALER,
'region_id' => $regionId,
'is_muted' => false,
]);
$phoneRouteResolver = new Resolver\PhoneRouteResolver($user, $route);
$phoneNumberOrigin = $phoneRouteResolver->getPhoneNumberOrigin();
$connectionType = $phoneRouteResolver->getConnectionType();
$callerId = $this->determineUserCallerId($user);
/** @var Models\Participant $caller */
$caller = $activity->participants()->create([
'user_id' => $user->id,
'email' => $user->email,
'name' => $user->name,
'phone_number' => $phoneRouteResolver->mustUsePSTN()
? $phoneNumberOrigin
: $callerId,
]);
$caller->connections()->create([
'session_id' => $session->getId(),
'direction' => $phoneRouteResolver->mustUsePSTN() ? 'outbound-api' : 'outbound',
'phone' => $callerId,
'type' => $connectionType,
]);
/** @var Models\Participant $callee */
$callee = $activity->participants()->create([
'lead_id' => $activity->lead_id ?? null,
'contact_id' => $activity->contact_id ?? null,
'phone_number' => $phoneNumber,
'name' => $activity->prospect_name,
]);
$callee->connections()->create([
'session_id' => $session->getId(),
'phone' => $phoneNumber,
'direction' => 'outbound-api',
'type' => Connection::TYPE_PSTN,
]);
$activity->update([
'from_participant_id' => $caller->id,
'to_participant_id' => $callee->id,
]);
$activity->refresh();
$this->logger->info('[SoftPhoneManager] createOutboundActivity completed', [
'total_duration_ms' => round((microtime(true) - $startTime) * 1000, 2),
'activity_id' => $activity->id_string,
]);
$this->logger->debug(__METHOD__ . ': done', [
'data' => $data,
'activity' => $activity->id_string,
'session' => $session->id_string,
'caller' => $caller->id_string,
'callee' => $callee->id_string,
]);
return $activity;
}
private function createInboundActivity(VO\ConferenceManager\SoftPhoneInboundCreate $data): Models\Activity
{
$this->logger->debug(__METHOD__, [
'callSid' => $data->getCallSid(),
]);
$roomOwner = $data->getUser();
$team = $roomOwner->getTeam();
$phoneNumber = $roomOwner->getSoftPhoneInboundDestinationNumber();
$callerId = $data->getCallerId();
$callerCallSid = $data->getCallSid();
$now = now();
if (! $this->activityService->teamCanDial($roomOwner->getTeam(), $roomOwner->softphone_inbound_destination)) {
$region = getRegionByNumber($roomOwner->softphone_inbound_destination, $roomOwner->getCountryCode());
throw new LogicException(
sprintf(
'Sorry, dialing %s is not available with your subscription.'
. ' Please contact your manager to enable additional destinations.',
$region ?? ' this number',
),
);
}
$lead = $account = $opportunity = $contact = $stage = null;
try {
$crmService = $this->crmProviderRegistry->get($roomOwner->getTeam()->crm->provider);
$crmService->setUser($roomOwner);
[$lead, $account, $opportunity, $contact, $stage] = $crmService->matchByPhone(
$callerId,
null,
$roomOwner->getId()
);
} catch (\Throwable $throwable) {
$this->logger->error(__METHOD__ . ': crm exception', [
'exception' => $throwable,
]);
// maybe their crm is disconnected, but this shouldn't prevent an inbound call from happening
}
/** @var Models\Activity $activity */
$activity = $roomOwner->activities()->create([
'type' => Models\Activity::TYPE_SOFTPHONE_INBOUND,
'provider' => Models\Activity::PROVIDER_TWILIO,
'crm_configuration_id' => $team->crm_id,
'lead_id' => $lead->id ?? null,
'account_id' => $account->id ?? null,
'contact_id' => $contact->id ?? null,
'opportunity_id' => $opportunity->id ?? null,
'stage_id' => $stage->id ?? null,
'status' => Models\Activity::STATUS_RINGING,
'recording_state' => Models\Activity::RECORDING_OFF,
'recording_reason_code' => $this->getVoiceRecordingReasonCode($team, $callerId),
'scheduled_start_time' => $now,
]);
/** @var Models\Session $session */
$session = $activity->sessions()->create([
'type' => Models\Session::TYPE_DIALER,
'region_id' => $roomOwner->getRegionId(),
'is_muted' => false,
]);
/** @var Models\Participant $caller */
$caller = $activity->participants()->create([
'lead_id' => $activity->lead_id ?? null,
'contact_id' => $activity->contact_id ?? null,
'phone_number' => $callerId,
'name' => $activity->prospect_name,
'enter_time' => $now,
]);
$caller->connections()->create([
'telephony_provider_id' => $callerCallSid,
'session_id' => $session->getId(),
'phone' => $callerId,
'direction' => 'inbound',
'type' => Connection::TYPE_PSTN,
'opened_at' => $now,
]);
/** @var Models\Participant $callee */
$callee = $activity->participants()->create([
'user_id' => $roomOwner->id,
'email' => $roomOwner->email,
'name' => $roomOwner->name,
'phone_number' => $phoneNumber,
]);
$callee->connections()->create([
'session_id' => $session->getId(),
'direction' => 'outbound-api',
'phone' => $phoneNumber,
'type' => Connection::TYPE_PSTN,
]);
$activity->update([
'from_participant_id' => $caller->id,
'to_participant_id' => $callee->id,
]);
$this->logger->debug(__METHOD__ . ': done', [
'callSid' => $data->getCallSid(),
'activity' => $activity->id_string,
'session' => $session->id_string,
'caller' => $caller->id_string,
'callee' => $callee->id_string,
]);
$activity->refresh();
return $activity;
}
private function getVoiceRecordingReasonCode(Models\Team $team, string $phoneNumber): int
{
$this->logger->debug(__METHOD__, [
'team' => $team->id_string,
'phone' => $phoneNumber,
]);
if (
! $team->hasComplianceModeRecordingPrompt()
&& ! $team->hasComplianceModeRecordingRestrictToOneSide()
&& ! $team->hasComplianceModeRecordingRestrictRecording()
) {
return 0;
}
/** @var Models\VoiceConsentPrefix|null $voiceConsentPolicy */
$voiceConsentPolicy = Models\VoiceConsentPrefix::query()
->whereRaw("? LIKE CONCAT(destination_prefix, '%')", [$phoneNumber])
->where(static function (Eloquent\Builder $builder) use ($team): void {
$builder
->whereNull('team_id')
->orWhere('team_id', $team->getId());
})
->orderByDesc('team_id')
->first();
if (! $voiceConsentPolicy instanceof Models\VoiceConsentPrefix || $voiceConsentPolicy->isAllowed()) {
return 0;
}
if ($team->hasComplianceModeRecordingPrompt()) {
// This number requires consent from the other party before recording the call.
return Models\Activity::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT;
}
if ($team->hasComplianceModeRecordingRestrictToOneSide()) {
return Models\Activity::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE;
}
if ($team->hasComplianceModeRecordingRestrictRecording()) {
return Models\Activity::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT;
}
return 0;
}
/**
* @throws ConfigurationException
* @throws TwilioException
*/
public function dialOrganiser(Models\Activity $activity): void
{
$this->logger->debug(__METHOD__, [
'activity' => $activity->id_string,
]);
/** @var Models\Participant $organiser */
$organiser = $activity->organizer;
$roomOwner = $activity->getUser();
$twilio = $this->twilioClientBuilder->build($activity->getTeam());
$canBeDialed =
$activity->isTypeSoftPhone()
&& ! $activity->hasStarted()
&& $activity->isPending()
&& $organiser->connections()
->where('type', '=', Connection::TYPE_PSTN)
->whereNull('opened_at')
->exists();
if (! $canBeDialed) {
throw new OutOfBoundsException('Cannot make an outbound call to this activity.');
}
/** @var Connection $organiserConnection */
$organiserConnection = $organiser->connections()
->where('type', '=', Connection::TYPE_PSTN)
->whereNull('opened_at')
->firstOrFail();
/** @var Models\Session $session */
$session = $organiserConnection->getSession();
$twilioConferenceSettings = $this->applyDefaultTwilioParticipantSettings($organiserConnection, [
'muted' => false,
'startConferenceOnEnter' => true,
'endConferenceOnExit' => true,
]);
// What number will the organizer see as caller id
$callerId = $roomOwner->getSoftPhoneNumber();
if ($callerId === null) {
$callee = $activity->participants()->whereNull('user_id')->first();
// This is a bridge call. We make it look like the callee is calling the organizer
$callerId = $callee->phone_number;
}
// What number will the prospect see as caller id
$calleeId = $organiser->getPhoneNumber();
$this->logger->debug(__METHOD__ . ': twilio call', [
'calleeId' => $calleeId,
'callerId' => $callerId,
]);
$twilioParticipant = $twilio->createParticipantInstance(
$session->id_string,
$callerId,
$calleeId,
$twilioConferenceSettings
);
$organiserConnection
->setTelephonyProviderId($twilioParticipant->callSid)
->save();
$session
->setTelephonyProviderId($twilioParticipant->conferenceSid)
->save();
$this->logger->debug(__METHOD__ . ': done', [
'activity' => $activity->id_string,
'session' => $session->id_string,
]);
}
public function dialCoach(Models\Activity $activity, Models\User $user): void
{
throw new \LogicException('Not implemented yet');
}
/**
* @throws ConfigurationException
* @throws TwilioException
*/
public function terminate(VO\ConferenceManager\ActivityTerminate $data): void
{
if (! $data instanceof VO\ConferenceManager\SoftphoneTerminate) {
throw new UnexpectedValueException(sprintf(
'Expecting an instance of "%s", but "%s" given.',
VO\ConferenceManager\SoftphoneTerminate::class,
\get_class($data)
));
}
$this->logger->debug(__METHOD__, [
'activity' => $data->getActivity()->id_string,
'user' => $data->getUser()->id_string,
]);
$activity = $data->getActivity();
$roomOwner = $activity->getUser();
$isCancelling = ! $activity->isInFiniteState() && ! $activity->isInProgress();
if ($isCancelling) {
$activity
->setStatus(Models\Activity::STATUS_CANCELLED)
->save();
}
/** @var Models\Session $session */
$session = $activity->sessions->first();
/** @var Models\Participant $organiser */
$organiser = $activity->organizer;
/** @var Connection $organiserConnection */
$organiserConnection = $organiser->connections()
->whereIn('type', [
Connection::TYPE_WEBRTC,
Connection::TYPE_PSTN,
])
->firstOrFail();
if (! $organiserConnection->hasTelephonyProviderId()) {
throw new LogicException(
'Unable to terminate call as we do not yet know the organiser telephony provider id',
);
}
$twilioClient = $this->twilioClientBuilder->build($activity->getTeam());
$twilioClient->terminateVoiceCall($organiserConnection->getTelephonyProviderId());
$session->hasTelephonyProviderId()
&& $twilioClient->terminateConference($session->getTelephonyProviderId());
$this->logger->debug(__METHOD__ . ': done', [
'activity' => $activity->id_string,
'user' => $roomOwner->id_string,
'session' => $session->id_string,
]);
}
public function answer(VO\ConferenceManager\ActivityAnswer $data): TwiML\VoiceResponse
{
$this->logger->debug(__METHOD__, [
'data' => $data,
]);
if ($data instanceof VO\ConferenceManager\SoftPhoneInboundAnswer) {
return $this->answerInboundCall($data);
}
if ($data instanceof VO\ConferenceManager\SoftPhoneOutboundAnswer) {
return $this->answerOutboundCall($data);
}
throw new LogicException('Unable to answer - not supported activity answer instance');
}
private function answerInboundCall(VO\ConferenceManager\SoftPhoneInboundAnswer $data): TwiML\VoiceResponse
{
$this->logger->debug(__METHOD__, [
'callSid' => $data->getCallSid(),
]);
$dateTime = now();
$activity = $this->create(
new VO\ConferenceManager\SoftPhoneInboundCreate(
$data->getCallerId(),
$data->getCallSid(),
$data->getUser()
)
);
/** @var Models\Participant $activityGuest */
$activityGuest = $activity->from;
$activityGuest
->setEnterTime($dateTime)
->save();
/** @var Connection $connection */
$connection = $activityGuest->connections()
->where('type', Connection::TYPE_PSTN)
->firstOrFail();
$connection
->setTelephonyProviderId($data->getCallSid())
->setOpenedAt($dateTime)
->save();
event(new Events\Activities\Connections\Opened($connection));
return $this->joinTwilioConference($connection, [
'startConferenceOnEnter' => true,
'endConferenceOnExit' => true,
'muted' => false,
]);
}
private function answerOutboundCall(VO\ConferenceManager\SoftPhoneOutboundAnswer $data): TwiML\VoiceResponse
{
$connection = $data->getConnection();
$participant = $connection->getParticipant();
$activity = $data->getActivity();
$organiser = $activity->organizer;
$dateTime = now();
$this->logger->debug(__METHOD__, [
'callSid' => $data->getCallSid(),
'connection' => $connection->id_string,
'participant' => $participant->id_string,
'activity' => $activity->id_string,
]);
if (! $participant->hasEnterTime()) {
$participant->update([
'enter_time' => $dateTime,
]);
}
$connection->update([
'is_muted' => $participant->isCoach(),
'opened_at' => $dateTime,
]);
event(new Events\Activities\Connections\Opened($connection));
if ($participant->isCoach()) {
/** @var Connection $roomOwnerConnection */
$roomOwnerConnection = $organiser->connections()->openCall()->firstOrFail();
return $this->joinTwilioConference(
$connection,
[
'coach' => $roomOwnerConnection->getTelephonyProviderId(),
]
);
}
return $this->joinTwilioConference(
$connection,
[
'startConferenceOnEnter' => true,
'endConferenceOnExit' => true,
'muted' => false,
]
);
}
private function determineUserCallerId(Models\User $user): string
{
if ($user->hasCallerId()) {
return $user->getCallerId();
}
// TODO: We should require a caller id to be verified before using the dialer
return $user->getSoftPhoneNumber() ?? $user->phone;
}
private function isRestExceptionAboutTwilioConferenceNotFound(string $exceptionMessage): bool
{
$startsWith = '[HTTP 404] Unable to create record: The requested resource';
$endsWith = 'was not found';
return Str::startsWith($exceptionMessage, $startsWith)
&& Str::endsWith($exceptionMessage, $endsWith);
}
/**
* @throws RestException
* @throws ConfigurationException
* @throws TwilioException
*/
public function dialOtherParty(Connection $callerConnection): self
{
$session = $callerConnection->getSession();
$activity = $session->getActivity();
$roomOwner = $activity->getUser();
$twilio = $this->twilioClientBuilder->build($activity->getTeam());
$this->logger->debug(__METHOD__, [
'session' => $session->id_string,
'activity' => $activity->id_string,
'user' => $roomOwner->id_string,
'connection' => $callerConnection->id_string,
]);
if (! $activity->isTypeSoftPhone() && ! $activity->isTypeSoftphoneInbound()) {
throw new UnexpectedValueException('Unexpected activity type');
}
$callee = $activity->to;
$calleeId = $callee->getPhoneNumber();
/** @var Connection $calleeConnection */
$calleeConnection = $callee->connections()
->whereIn('type', [
Connection::TYPE_PSTN,
Connection::TYPE_WEBRTC,
])
->firstOrFail();
$caller = $activity->from;
// we need to take the number from the connection
// as the one we store on participant level might be the one we call to the rep via PSTN mode
$callerId = $callerConnection->getPhoneNumber();
if (! $caller->is($callerConnection->getParticipant())) {
throw new LogicException(sprintf(
'Unexpected caller participant. Expected: "%s", Actual: "%s"',
$caller->id_string,
$callerConnection->getParticipant()->id_string
));
}
$twilioConferenceSettings = [
'muted' => false,
'startConferenceOnEnter' => true,
'endConferenceOnExit' => true,
];
$hasInboundRecording = $activity->isTypeSoftphoneInbound()
&& $roomOwner->checkSoftphoneInboundRecordPreference();
$hasOutboundRecording = $activity->isTypeSoftPhone()
&& $roomOwner->checkSoftphoneOutboundRecordPreference();
$isRecordingEnabled = $hasInboundRecording || $hasOutboundRecording;
$isRecordingRestricted = $activity->hasRecordingReasonCompliancePrompted()
|| $activity->hasRecordingReasonComplianceRestricted();
if ($isRecordingEnabled && ! $isRecordingRestricted) {
$twilioConferenceSettings = array_merge($twilioConferenceSettings, [
'record' => true,
'recordingChannels' => 'dual',
'recordingStatusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.recording.event'),
'recordingStatusCallbackMethod' => 'POST',
'recordingStatusCallbackEvent' => 'in-progress completed absent',
]);
if ($activity->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {
$twilioConferenceSettings['recordingTrack'] = $activity->isTypeSoftPhone()
? 'outbound'
: 'inbound';
}
}
try {
if ($activity->hasRecordingReasonCompliancePrompted()) {
$this->logger->info('[Softphone] Request compliance prompt via outbound call', [
'activity_uuid' => $activity->getUuid(),
'session' => $session->id_string,
'conference_sid' => $session->getTelephonyProviderId(),
]);
$callInstance = $twilio->createCall(
$callerId,
$calleeId,
$this->urlGenerator->route('jiminny.webhook.softphone.compliance.prompt', [
'session' => $session->id_string,
'connection' => $calleeConnection->id_string,
]),
$this->applyDefaultTwilioParticipantSettings($calleeConnection, $twilioConferenceSettings)
);
$calleeConnection->update([
'telephony_provider_id' => $callInstance->sid,
'parent_connection_id' => $callerConnection->getId(),
]);
} else {
$twilioParticipantConnection = $twilio->createParticipantInstance(
$session->getTelephonyProviderId(),
$callerId,
$calleeId,
$this->applyDefaultTwilioParticipantSettings($calleeConnection, $twilioConferenceSettings)
);
$calleeConnection->update([
'telephony_provider_id' => $twilioParticipantConnection->callSid,
]);
}
} catch (RestException $restException) {
if (! $this->isRestExceptionAboutTwilioConferenceNotFound($restException->getMessage())) {
throw $restException;
}
if (! $activity->isInFiniteState()) {
$activity
->setStatus(Models\Activity::STATUS_CANCELLED)
->save();
$message = __METHOD__ . ': activity.status -> cancelled';
} else {
$message = sprintf(
__METHOD__ . ': not setting to cancelled, activity.status is %s',
$activity->getStatus()
);
}
$this->logger->info($message, [
'activity' => $activity->id_string,
'exception' => $restException,
]);
}
$this->logger->debug(__METHOD__ . ': done', [
'session' => $session->id_string,
'activity' => $activity->id_string,
'user' => $roomOwner->id_string,
'connection' => $callerConnection->id_string,
]);
return $this;
}
private function applyDefaultTwilioParticipantSettings(Connection $connection, array $override = []): array
{
$session = $connection->getSession();
$default = [
'beep' => false,
'muted' => true,
'startConferenceOnEnter' => true,
'endConferenceOnExit' => false,
'record' => false,
'waitUrl' => '',
'statusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.participant.event', [
'connection' => $connection->id_string,
]),
'statusCallbackEvent' => [
'initiated',
'ringing',
'answered',
'completed',
],
'statusCallbackMethod' => 'POST',
'conferenceStatusCallbackEvent' => implode(' ', [
'start',
'end',
'join',
'leave',
'mute',
'hold',
]),
'conferenceStatusCallbackMethod' => 'POST',
'conferenceStatusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.conference.event', [
'session' => $session->getIdString(),
]),
];
if ($session->hasRegion()) {
$default['region'] = $session->getRegion()->getName();
}
return array_merge($default, $override);
}
private function applyDefaultTwilioConferenceSettings(Models\Session $session, array $override = []): array
{
$default = [
'beep' => false,
'muted' => true,
'startConferenceOnEnter' => false,
'endConferenceOnExit' => false,
'waitUrl' => '',
'statusCallbackEvent' => implode(' ', [
'start',
'end',
'join',
'leave',
'mute',
'hold',
// 'speaker',
]),
'statusCallbackMethod' => 'POST',
'statusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.conference.event', [
'session' => $session->getIdString(),
]),
];
if ($session->hasRegion()) {
$default['region'] = $session->getRegion()->getName();
}
return array_merge($default, $override);
}
private function joinTwilioConference(Connection $connection, array $options = []): TwiML\VoiceResponse
{
$session = $connection->getSession();
$activity = $session->getActivity();
$roomOwner = $activity->getUser();
$this->logger->debug(__METHOD__, [
'connection' => $connection->id_string,
'session' => $session->id_string,
'activity' => $activity->id_string,
'user' => $roomOwner->id_string,
]);
$voiceResponse = new TwiML\VoiceResponse();
$voiceResponse->dial()
->setAction($this->urlGenerator->route('jiminny.webhook.softphone.participant.event', [
'connection' => $connection->id_string,
]))
->conference(
$session->getIdString(),
$this->applyDefaultTwilioConferenceSettings($session, $options)
);
$this->logger->debug(__METHOD__ . ': done', [
'session' => $session->id_string,
'result' => $voiceResponse,
]);
return $voiceResponse;
}
}...
|
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Illuminate\\Foundation\\Http\\FormRequest;\nuse Jiminny\\Utils\\DomainResolver;\n\nfinal class CreateTeamRequest extends FormRequest\n{\n use ValidatesBillingAddresses;\n\n public function authorize(): bool\n {\n return true;\n }\n\n public function rules(): array\n {\n $existingFeatures = implode(',', FeatureEnum::names());\n\n $rules = [\n 'name' => ['required', 'string', 'max:150'],\n 'owner_email' => ['required', 'email'],\n 'owner_role' => ['required', 'in:' . implode(',', [\n User::ROLE_RECORDER,\n User::ROLE_ANALYST,\n ])],\n 'account_id' => ['required', 'uuid:accounts'],\n 'calendar' => ['required', 'string', 'max:150'],\n 'crm' => ['required', 'string', 'max:150'],\n 'features' => ['array'],\n 'features.*' => ['in:' . $existingFeatures],\n 'domain' => ['sometimes', 'nullable', 'max:150'],\n 'tier_id' => ['required', 'uuid:tiers'],\n 'partner_id' => ['sometimes', 'nullable', 'uuid:partners'],\n ];\n\n $features = $this->input('features');\n if (in_array(FeatureEnum::DIALER->name, $features)) {\n // Add Billing address rules\n $rules += $this->getBillingAddressRules();\n }\n\n return $rules;\n }\n\n public function getOwnerEmail(): string\n {\n return $this->input('owner_email');\n }\n\n public function getOwnerRole(): string\n {\n return $this->input('owner_role');\n }\n\n public function getDomain(): ?string\n {\n $domain = $this->input('domain');\n\n if ($domain === null) {\n $domain = DomainResolver::fromEmail($this->getOwnerEmail());\n } else {\n $domain = DomainResolver::fromUrl($domain);\n }\n\n return $domain;\n }\n}","depth":4,"bounds":{"left":0.15724733,"top":0.09497207,"width":0.26894948,"height":0.9050279},"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Http\\Requests\\Settings\\Teams;\n\nuse Jiminny\\Http\\Requests\\ValidatesBillingAddresses;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\User;\nuse Illuminate\\Foundation\\Http\\FormRequest;\nuse Jiminny\\Utils\\DomainResolver;\n\nfinal class CreateTeamRequest extends FormRequest\n{\n use ValidatesBillingAddresses;\n\n public function authorize(): bool\n {\n return true;\n }\n\n public function rules(): array\n {\n $existingFeatures = implode(',', FeatureEnum::names());\n\n $rules = [\n 'name' => ['required', 'string', 'max:150'],\n 'owner_email' => ['required', 'email'],\n 'owner_role' => ['required', 'in:' . implode(',', [\n User::ROLE_RECORDER,\n User::ROLE_ANALYST,\n ])],\n 'account_id' => ['required', 'uuid:accounts'],\n 'calendar' => ['required', 'string', 'max:150'],\n 'crm' => ['required', 'string', 'max:150'],\n 'features' => ['array'],\n 'features.*' => ['in:' . $existingFeatures],\n 'domain' => ['sometimes', 'nullable', 'max:150'],\n 'tier_id' => ['required', 'uuid:tiers'],\n 'partner_id' => ['sometimes', 'nullable', 'uuid:partners'],\n ];\n\n $features = $this->input('features');\n if (in_array(FeatureEnum::DIALER->name, $features)) {\n // Add Billing address rules\n $rules += $this->getBillingAddressRules();\n }\n\n return $rules;\n }\n\n public function getOwnerEmail(): string\n {\n return $this->input('owner_email');\n }\n\n public function getOwnerRole(): string\n {\n return $this->input('owner_role');\n }\n\n public function getDomain(): ?string\n {\n $domain = $this->input('domain');\n\n if ($domain === null) {\n $domain = DomainResolver::fromEmail($this->getOwnerEmail());\n } else {\n $domain = DomainResolver::fromUrl($domain);\n }\n\n return $domain;\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.042220745,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"8","depth":4,"bounds":{"left":0.7024601,"top":0.12529927,"width":0.007978723,"height":0.015163607},"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"1","depth":4,"bounds":{"left":0.7124335,"top":0.12529927,"width":0.00731383,"height":0.015163607},"on_screen":true,"role_description":"text"},{"role":"AXButton","text":"Previous Highlighted Error","depth":4,"bounds":{"left":0.72140956,"top":0.123703115,"width":0.00731383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.7287234,"top":0.123703115,"width":0.006981383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Component\\Twilio\\Conference\\ConferenceManager;\n\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Support\\Str;\nuse Jiminny\\Component\\ElasticSearch\\Model\\Observer;\nuse Jiminny\\Component\\Twilio\\Conference\\ConferenceManager;\nuse Jiminny\\Component\\Twilio\\Exception\\OutOfBoundsException;\nuse Jiminny\\Component\\Twilio\\Exception\\UnexpectedValueException;\nuse Jiminny\\Component\\Twilio\\Resolver;\nuse Jiminny\\Component\\Twilio\\VO;\nuse Jiminny\\Component\\UrlGenerator\\Webhook;\nuse Jiminny\\Events;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Services\\ActivityService;\nuse Jiminny\\Services\\Crm\\CachedCrmServiceDecorator;\nuse Jiminny\\Services\\Crm\\ProviderRegistry;\nuse Jiminny\\Services\\Telephony\\TwilioClientBuilder;\nuse Psr\\Log\\LoggerInterface;\nuse Twilio\\Exceptions\\ConfigurationException;\nuse Twilio\\Exceptions\\RestException;\nuse Twilio\\Exceptions\\TwilioException;\nuse Twilio\\TwiML;\n\nfinal readonly class SoftPhoneManager implements ConferenceManager\n{\n public const int COMPLIANCE_PROMPT_TIMEOUT_SECONDS = 20;\n public const string COMPLIANCE_PROMPT_ACCEPT_DIGIT = '1';\n\n public function __construct(\n private ProviderRegistry $crmProviderRegistry,\n private Webhook $urlGenerator,\n private ActivityService $activityService,\n private LoggerInterface $logger,\n private TwilioClientBuilder $twilioClientBuilder,\n ) {\n }\n\n public function create(VO\\ConferenceManager\\ActivityCreate $data): Models\\Activity\n {\n $this->logger->debug(__METHOD__, [\n 'data' => $data,\n 'instanceof' => get_class($data),\n ]);\n\n $activity = Observer::skipEvents(function () use ($data) {\n if ($data instanceof VO\\ConferenceManager\\SoftPhoneInboundCreate) {\n $activity = $this->createInboundActivity($data);\n } elseif ($data instanceof VO\\ConferenceManager\\SoftPhoneOutboundCreate) {\n $activity = $this->createOutboundActivity($data);\n } else {\n throw new LogicException(sprintf(\n 'Unknown softphone implementation: %s',\n get_class($data)\n ));\n }\n\n return $activity;\n });\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'instanceof' => get_class($data),\n 'activity' => $activity->id_string,\n ]);\n\n return $activity;\n }\n\n private function createOutboundActivity(VO\\ConferenceManager\\SoftPhoneOutboundCreate $data): Models\\Activity\n {\n $startTime = microtime(true);\n $this->logger->debug(__METHOD__, [\n 'data' => $data,\n ]);\n\n $now = now();\n $user = $data->getUser();\n $team = $user->getTeam();\n $device = $data->getDevice();\n $phoneNumber = $data->getPhoneNumber();\n $route = $data->getPhoneRoute();\n\n if (! $this->activityService->teamCanDial($team, $phoneNumber)) {\n $region = getRegionByNumber($phoneNumber, $user->getCountryCode());\n\n throw new LogicException(sprintf(\n 'Sorry, dialing %s is not available with your subscription.'\n . ' Please contact your manager to enable additional destinations.',\n $region ?? 'this number'\n ));\n }\n\n $lead = null;\n $account = null;\n $contact = null;\n $stage = null;\n $opportunity = null;\n\n // Setup services.\n $crmService = $this->crmProviderRegistry->get($team->crm->provider);\n\n if (! $user->isCrmRequired()) {\n $crmService->setUser($user->team->owner);\n } else {\n $crmService->setUser($user);\n }\n\n $prospectId = $data->getProspectId();\n\n try {\n if ($prospectId !== null) {\n $crmStart = microtime(true);\n $this->logger->info('[SoftPhoneManager] Starting CRM parseRecords', [\n 'prospect_id' => $prospectId,\n 'object_type' => $data->getObjectType(),\n ]);\n [$lead, $account, $opportunity, $contact, $stage] = $crmService->parseRecords(\n $prospectId,\n $data->getObjectType()\n );\n $this->logger->info('[SoftPhoneManager] CRM parseRecords completed', [\n 'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),\n 'parse_duration_ms' => round((microtime(true) - $crmStart) * 1000, 2),\n 'found_lead' => $lead !== null,\n 'found_account' => $account !== null,\n 'found_opportunity' => $opportunity !== null,\n 'found_contact' => $contact !== null,\n ]);\n\n // Try to attach a contact if we have an opportunity.\n if ($opportunity !== null && $contact === null) {\n $matchStart = microtime(true);\n $this->logger->info('[SoftPhoneManager] Starting CRM matchByPhone');\n [, , , $contact, ] = $crmService->matchByPhone(\n $data->getPhoneNumber(),\n $data->getRawPhoneNumber(),\n $user->getId()\n );\n $this->logger->info('[SoftPhoneManager] CRM matchByPhone completed', [\n 'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),\n 'match_duration_ms' => round((microtime(true) - $matchStart) * 1000, 2),\n 'found_contact' => $contact !== null,\n ]);\n }\n } else {\n $decorator = resolve(CachedCrmServiceDecorator::class);\n $decorator->setCrmService($crmService);\n\n [$lead, $account, $opportunity, $contact, $stage] = $decorator->matchByPhone(\n $data->getPhoneNumber(),\n $data->getRawPhoneNumber(),\n $user->getId()\n );\n }\n } catch (\\Throwable $throwable) {\n $this->logger->error('[' . $crmService->getDisplayName() . '] Error looking up customer', [\n 'exception' => $throwable,\n ]);\n // maybe their crm is disconnected, but this shouldn't prevent an outbound call from happening.\n }\n\n if ($data->hasProspectStage()) {\n /** @var Models\\Stage $stage */\n $stage = $team->crm->stages()->uuid($data->getProspectStage());\n }\n\n $dbStart = microtime(true);\n $this->logger->info('[SoftPhoneManager] Starting activity creation in DB');\n $activity = $user->activities()->create([\n 'type' => Models\\Activity::TYPE_SOFTPHONE,\n 'provider' => Models\\Activity::PROVIDER_TWILIO,\n 'device_id' => $device->id ?? null,\n 'crm_configuration_id' => $team->crm_id,\n 'lead_id' => $lead->id ?? null,\n 'account_id' => $account->id ?? null,\n 'contact_id' => $contact->id ?? null,\n 'opportunity_id' => $opportunity->id ?? null,\n 'value' => $opportunity ? $opportunity->value : null,\n 'stage_id' => $stage->id ?? null,\n 'status' => Models\\Activity::STATUS_PENDING,\n 'recording_state' => Models\\Activity::RECORDING_OFF,\n 'recording_reason_code' => $this->getVoiceRecordingReasonCode($team, $phoneNumber),\n 'scheduled_start_time' => $now,\n ]);\n $this->logger->info('[SoftPhoneManager] Activity created in DB', [\n 'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),\n 'db_duration_ms' => round((microtime(true) - $dbStart) * 1000, 2),\n 'activity_id' => $activity->id ?? null,\n ]);\n\n if (! $activity instanceof Models\\Activity) {\n throw new LogicException('Activity model expected');\n }\n\n $regionId = null;\n if ($user->hasRegionId()) {\n $regionId = $user->getRegionId();\n } elseif ($data->hasRegion()) {\n $regionId = $data->getRegion()->getId();\n }\n\n /** @var Models\\Session $session */\n $session = $activity->sessions()->create([\n 'type' => Models\\Session::TYPE_DIALER,\n 'region_id' => $regionId,\n 'is_muted' => false,\n ]);\n\n $phoneRouteResolver = new Resolver\\PhoneRouteResolver($user, $route);\n $phoneNumberOrigin = $phoneRouteResolver->getPhoneNumberOrigin();\n $connectionType = $phoneRouteResolver->getConnectionType();\n $callerId = $this->determineUserCallerId($user);\n\n /** @var Models\\Participant $caller */\n $caller = $activity->participants()->create([\n 'user_id' => $user->id,\n 'email' => $user->email,\n 'name' => $user->name,\n 'phone_number' => $phoneRouteResolver->mustUsePSTN()\n ? $phoneNumberOrigin\n : $callerId,\n ]);\n\n $caller->connections()->create([\n 'session_id' => $session->getId(),\n 'direction' => $phoneRouteResolver->mustUsePSTN() ? 'outbound-api' : 'outbound',\n 'phone' => $callerId,\n 'type' => $connectionType,\n ]);\n\n /** @var Models\\Participant $callee */\n $callee = $activity->participants()->create([\n 'lead_id' => $activity->lead_id ?? null,\n 'contact_id' => $activity->contact_id ?? null,\n 'phone_number' => $phoneNumber,\n 'name' => $activity->prospect_name,\n ]);\n\n $callee->connections()->create([\n 'session_id' => $session->getId(),\n 'phone' => $phoneNumber,\n 'direction' => 'outbound-api',\n 'type' => Connection::TYPE_PSTN,\n ]);\n\n $activity->update([\n 'from_participant_id' => $caller->id,\n 'to_participant_id' => $callee->id,\n ]);\n\n $activity->refresh();\n\n $this->logger->info('[SoftPhoneManager] createOutboundActivity completed', [\n 'total_duration_ms' => round((microtime(true) - $startTime) * 1000, 2),\n 'activity_id' => $activity->id_string,\n ]);\n $this->logger->debug(__METHOD__ . ': done', [\n 'data' => $data,\n 'activity' => $activity->id_string,\n 'session' => $session->id_string,\n 'caller' => $caller->id_string,\n 'callee' => $callee->id_string,\n ]);\n\n return $activity;\n }\n\n private function createInboundActivity(VO\\ConferenceManager\\SoftPhoneInboundCreate $data): Models\\Activity\n {\n $this->logger->debug(__METHOD__, [\n 'callSid' => $data->getCallSid(),\n ]);\n\n $roomOwner = $data->getUser();\n $team = $roomOwner->getTeam();\n $phoneNumber = $roomOwner->getSoftPhoneInboundDestinationNumber();\n $callerId = $data->getCallerId();\n $callerCallSid = $data->getCallSid();\n\n $now = now();\n\n if (! $this->activityService->teamCanDial($roomOwner->getTeam(), $roomOwner->softphone_inbound_destination)) {\n $region = getRegionByNumber($roomOwner->softphone_inbound_destination, $roomOwner->getCountryCode());\n\n throw new LogicException(\n sprintf(\n 'Sorry, dialing %s is not available with your subscription.'\n . ' Please contact your manager to enable additional destinations.',\n $region ?? ' this number',\n ),\n );\n }\n\n $lead = $account = $opportunity = $contact = $stage = null;\n\n try {\n $crmService = $this->crmProviderRegistry->get($roomOwner->getTeam()->crm->provider);\n $crmService->setUser($roomOwner);\n\n [$lead, $account, $opportunity, $contact, $stage] = $crmService->matchByPhone(\n $callerId,\n null,\n $roomOwner->getId()\n );\n } catch (\\Throwable $throwable) {\n $this->logger->error(__METHOD__ . ': crm exception', [\n 'exception' => $throwable,\n ]);\n // maybe their crm is disconnected, but this shouldn't prevent an inbound call from happening\n }\n\n /** @var Models\\Activity $activity */\n $activity = $roomOwner->activities()->create([\n 'type' => Models\\Activity::TYPE_SOFTPHONE_INBOUND,\n 'provider' => Models\\Activity::PROVIDER_TWILIO,\n 'crm_configuration_id' => $team->crm_id,\n 'lead_id' => $lead->id ?? null,\n 'account_id' => $account->id ?? null,\n 'contact_id' => $contact->id ?? null,\n 'opportunity_id' => $opportunity->id ?? null,\n 'stage_id' => $stage->id ?? null,\n 'status' => Models\\Activity::STATUS_RINGING,\n 'recording_state' => Models\\Activity::RECORDING_OFF,\n 'recording_reason_code' => $this->getVoiceRecordingReasonCode($team, $callerId),\n 'scheduled_start_time' => $now,\n ]);\n\n /** @var Models\\Session $session */\n $session = $activity->sessions()->create([\n 'type' => Models\\Session::TYPE_DIALER,\n 'region_id' => $roomOwner->getRegionId(),\n 'is_muted' => false,\n ]);\n\n /** @var Models\\Participant $caller */\n $caller = $activity->participants()->create([\n 'lead_id' => $activity->lead_id ?? null,\n 'contact_id' => $activity->contact_id ?? null,\n 'phone_number' => $callerId,\n 'name' => $activity->prospect_name,\n 'enter_time' => $now,\n ]);\n\n $caller->connections()->create([\n 'telephony_provider_id' => $callerCallSid,\n 'session_id' => $session->getId(),\n 'phone' => $callerId,\n 'direction' => 'inbound',\n 'type' => Connection::TYPE_PSTN,\n 'opened_at' => $now,\n ]);\n\n /** @var Models\\Participant $callee */\n $callee = $activity->participants()->create([\n 'user_id' => $roomOwner->id,\n 'email' => $roomOwner->email,\n 'name' => $roomOwner->name,\n 'phone_number' => $phoneNumber,\n ]);\n\n $callee->connections()->create([\n 'session_id' => $session->getId(),\n 'direction' => 'outbound-api',\n 'phone' => $phoneNumber,\n 'type' => Connection::TYPE_PSTN,\n ]);\n\n $activity->update([\n 'from_participant_id' => $caller->id,\n 'to_participant_id' => $callee->id,\n ]);\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'callSid' => $data->getCallSid(),\n 'activity' => $activity->id_string,\n 'session' => $session->id_string,\n 'caller' => $caller->id_string,\n 'callee' => $callee->id_string,\n ]);\n\n $activity->refresh();\n\n return $activity;\n }\n\n private function getVoiceRecordingReasonCode(Models\\Team $team, string $phoneNumber): int\n {\n $this->logger->debug(__METHOD__, [\n 'team' => $team->id_string,\n 'phone' => $phoneNumber,\n ]);\n\n if (\n ! $team->hasComplianceModeRecordingPrompt()\n && ! $team->hasComplianceModeRecordingRestrictToOneSide()\n && ! $team->hasComplianceModeRecordingRestrictRecording()\n ) {\n return 0;\n }\n\n /** @var Models\\VoiceConsentPrefix|null $voiceConsentPolicy */\n $voiceConsentPolicy = Models\\VoiceConsentPrefix::query()\n ->whereRaw(\"? LIKE CONCAT(destination_prefix, '%')\", [$phoneNumber])\n ->where(static function (Eloquent\\Builder $builder) use ($team): void {\n $builder\n ->whereNull('team_id')\n ->orWhere('team_id', $team->getId());\n })\n ->orderByDesc('team_id')\n ->first();\n\n if (! $voiceConsentPolicy instanceof Models\\VoiceConsentPrefix || $voiceConsentPolicy->isAllowed()) {\n return 0;\n }\n\n if ($team->hasComplianceModeRecordingPrompt()) {\n // This number requires consent from the other party before recording the call.\n return Models\\Activity::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT;\n }\n\n if ($team->hasComplianceModeRecordingRestrictToOneSide()) {\n return Models\\Activity::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE;\n }\n\n if ($team->hasComplianceModeRecordingRestrictRecording()) {\n return Models\\Activity::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT;\n }\n\n return 0;\n }\n\n /**\n * @throws ConfigurationException\n * @throws TwilioException\n */\n public function dialOrganiser(Models\\Activity $activity): void\n {\n $this->logger->debug(__METHOD__, [\n 'activity' => $activity->id_string,\n ]);\n\n /** @var Models\\Participant $organiser */\n $organiser = $activity->organizer;\n $roomOwner = $activity->getUser();\n $twilio = $this->twilioClientBuilder->build($activity->getTeam());\n\n $canBeDialed =\n $activity->isTypeSoftPhone()\n && ! $activity->hasStarted()\n && $activity->isPending()\n && $organiser->connections()\n ->where('type', '=', Connection::TYPE_PSTN)\n ->whereNull('opened_at')\n ->exists();\n\n if (! $canBeDialed) {\n throw new OutOfBoundsException('Cannot make an outbound call to this activity.');\n }\n\n /** @var Connection $organiserConnection */\n $organiserConnection = $organiser->connections()\n ->where('type', '=', Connection::TYPE_PSTN)\n ->whereNull('opened_at')\n ->firstOrFail();\n\n /** @var Models\\Session $session */\n $session = $organiserConnection->getSession();\n\n $twilioConferenceSettings = $this->applyDefaultTwilioParticipantSettings($organiserConnection, [\n 'muted' => false,\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => true,\n ]);\n\n // What number will the organizer see as caller id\n $callerId = $roomOwner->getSoftPhoneNumber();\n\n if ($callerId === null) {\n $callee = $activity->participants()->whereNull('user_id')->first();\n // This is a bridge call. We make it look like the callee is calling the organizer\n $callerId = $callee->phone_number;\n }\n\n // What number will the prospect see as caller id\n $calleeId = $organiser->getPhoneNumber();\n\n $this->logger->debug(__METHOD__ . ': twilio call', [\n 'calleeId' => $calleeId,\n 'callerId' => $callerId,\n ]);\n\n $twilioParticipant = $twilio->createParticipantInstance(\n $session->id_string,\n $callerId,\n $calleeId,\n $twilioConferenceSettings\n );\n\n $organiserConnection\n ->setTelephonyProviderId($twilioParticipant->callSid)\n ->save();\n\n $session\n ->setTelephonyProviderId($twilioParticipant->conferenceSid)\n ->save();\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'activity' => $activity->id_string,\n 'session' => $session->id_string,\n ]);\n }\n\n public function dialCoach(Models\\Activity $activity, Models\\User $user): void\n {\n throw new \\LogicException('Not implemented yet');\n }\n\n /**\n * @throws ConfigurationException\n * @throws TwilioException\n */\n public function terminate(VO\\ConferenceManager\\ActivityTerminate $data): void\n {\n if (! $data instanceof VO\\ConferenceManager\\SoftphoneTerminate) {\n throw new UnexpectedValueException(sprintf(\n 'Expecting an instance of \"%s\", but \"%s\" given.',\n VO\\ConferenceManager\\SoftphoneTerminate::class,\n \\get_class($data)\n ));\n }\n\n $this->logger->debug(__METHOD__, [\n 'activity' => $data->getActivity()->id_string,\n 'user' => $data->getUser()->id_string,\n ]);\n\n $activity = $data->getActivity();\n $roomOwner = $activity->getUser();\n\n $isCancelling = ! $activity->isInFiniteState() && ! $activity->isInProgress();\n\n if ($isCancelling) {\n $activity\n ->setStatus(Models\\Activity::STATUS_CANCELLED)\n ->save();\n }\n\n /** @var Models\\Session $session */\n $session = $activity->sessions->first();\n\n /** @var Models\\Participant $organiser */\n $organiser = $activity->organizer;\n\n /** @var Connection $organiserConnection */\n $organiserConnection = $organiser->connections()\n ->whereIn('type', [\n Connection::TYPE_WEBRTC,\n Connection::TYPE_PSTN,\n ])\n ->firstOrFail();\n\n if (! $organiserConnection->hasTelephonyProviderId()) {\n throw new LogicException(\n 'Unable to terminate call as we do not yet know the organiser telephony provider id',\n );\n }\n\n $twilioClient = $this->twilioClientBuilder->build($activity->getTeam());\n\n $twilioClient->terminateVoiceCall($organiserConnection->getTelephonyProviderId());\n\n $session->hasTelephonyProviderId()\n && $twilioClient->terminateConference($session->getTelephonyProviderId());\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'activity' => $activity->id_string,\n 'user' => $roomOwner->id_string,\n 'session' => $session->id_string,\n ]);\n }\n\n public function answer(VO\\ConferenceManager\\ActivityAnswer $data): TwiML\\VoiceResponse\n {\n $this->logger->debug(__METHOD__, [\n 'data' => $data,\n ]);\n\n if ($data instanceof VO\\ConferenceManager\\SoftPhoneInboundAnswer) {\n return $this->answerInboundCall($data);\n }\n\n if ($data instanceof VO\\ConferenceManager\\SoftPhoneOutboundAnswer) {\n return $this->answerOutboundCall($data);\n }\n\n throw new LogicException('Unable to answer - not supported activity answer instance');\n }\n\n private function answerInboundCall(VO\\ConferenceManager\\SoftPhoneInboundAnswer $data): TwiML\\VoiceResponse\n {\n $this->logger->debug(__METHOD__, [\n 'callSid' => $data->getCallSid(),\n ]);\n\n $dateTime = now();\n\n $activity = $this->create(\n new VO\\ConferenceManager\\SoftPhoneInboundCreate(\n $data->getCallerId(),\n $data->getCallSid(),\n $data->getUser()\n )\n );\n\n /** @var Models\\Participant $activityGuest */\n $activityGuest = $activity->from;\n\n $activityGuest\n ->setEnterTime($dateTime)\n ->save();\n\n /** @var Connection $connection */\n $connection = $activityGuest->connections()\n ->where('type', Connection::TYPE_PSTN)\n ->firstOrFail();\n\n $connection\n ->setTelephonyProviderId($data->getCallSid())\n ->setOpenedAt($dateTime)\n ->save();\n\n event(new Events\\Activities\\Connections\\Opened($connection));\n\n return $this->joinTwilioConference($connection, [\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => true,\n 'muted' => false,\n ]);\n }\n\n private function answerOutboundCall(VO\\ConferenceManager\\SoftPhoneOutboundAnswer $data): TwiML\\VoiceResponse\n {\n $connection = $data->getConnection();\n $participant = $connection->getParticipant();\n $activity = $data->getActivity();\n $organiser = $activity->organizer;\n $dateTime = now();\n\n $this->logger->debug(__METHOD__, [\n 'callSid' => $data->getCallSid(),\n 'connection' => $connection->id_string,\n 'participant' => $participant->id_string,\n 'activity' => $activity->id_string,\n ]);\n\n if (! $participant->hasEnterTime()) {\n $participant->update([\n 'enter_time' => $dateTime,\n ]);\n }\n\n $connection->update([\n 'is_muted' => $participant->isCoach(),\n 'opened_at' => $dateTime,\n ]);\n\n event(new Events\\Activities\\Connections\\Opened($connection));\n\n if ($participant->isCoach()) {\n /** @var Connection $roomOwnerConnection */\n $roomOwnerConnection = $organiser->connections()->openCall()->firstOrFail();\n\n return $this->joinTwilioConference(\n $connection,\n [\n 'coach' => $roomOwnerConnection->getTelephonyProviderId(),\n ]\n );\n }\n\n return $this->joinTwilioConference(\n $connection,\n [\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => true,\n 'muted' => false,\n ]\n );\n }\n\n private function determineUserCallerId(Models\\User $user): string\n {\n if ($user->hasCallerId()) {\n return $user->getCallerId();\n }\n\n // TODO: We should require a caller id to be verified before using the dialer\n return $user->getSoftPhoneNumber() ?? $user->phone;\n }\n\n private function isRestExceptionAboutTwilioConferenceNotFound(string $exceptionMessage): bool\n {\n $startsWith = '[HTTP 404] Unable to create record: The requested resource';\n $endsWith = 'was not found';\n\n return Str::startsWith($exceptionMessage, $startsWith)\n && Str::endsWith($exceptionMessage, $endsWith);\n }\n\n /**\n * @throws RestException\n * @throws ConfigurationException\n * @throws TwilioException\n */\n public function dialOtherParty(Connection $callerConnection): self\n {\n $session = $callerConnection->getSession();\n $activity = $session->getActivity();\n $roomOwner = $activity->getUser();\n $twilio = $this->twilioClientBuilder->build($activity->getTeam());\n\n $this->logger->debug(__METHOD__, [\n 'session' => $session->id_string,\n 'activity' => $activity->id_string,\n 'user' => $roomOwner->id_string,\n 'connection' => $callerConnection->id_string,\n ]);\n\n if (! $activity->isTypeSoftPhone() && ! $activity->isTypeSoftphoneInbound()) {\n throw new UnexpectedValueException('Unexpected activity type');\n }\n\n $callee = $activity->to;\n $calleeId = $callee->getPhoneNumber();\n\n /** @var Connection $calleeConnection */\n $calleeConnection = $callee->connections()\n ->whereIn('type', [\n Connection::TYPE_PSTN,\n Connection::TYPE_WEBRTC,\n ])\n ->firstOrFail();\n\n $caller = $activity->from;\n\n // we need to take the number from the connection\n // as the one we store on participant level might be the one we call to the rep via PSTN mode\n $callerId = $callerConnection->getPhoneNumber();\n\n if (! $caller->is($callerConnection->getParticipant())) {\n throw new LogicException(sprintf(\n 'Unexpected caller participant. Expected: \"%s\", Actual: \"%s\"',\n $caller->id_string,\n $callerConnection->getParticipant()->id_string\n ));\n }\n\n $twilioConferenceSettings = [\n 'muted' => false,\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => true,\n ];\n\n $hasInboundRecording = $activity->isTypeSoftphoneInbound()\n && $roomOwner->checkSoftphoneInboundRecordPreference();\n\n $hasOutboundRecording = $activity->isTypeSoftPhone()\n && $roomOwner->checkSoftphoneOutboundRecordPreference();\n\n $isRecordingEnabled = $hasInboundRecording || $hasOutboundRecording;\n\n $isRecordingRestricted = $activity->hasRecordingReasonCompliancePrompted()\n || $activity->hasRecordingReasonComplianceRestricted();\n\n if ($isRecordingEnabled && ! $isRecordingRestricted) {\n $twilioConferenceSettings = array_merge($twilioConferenceSettings, [\n 'record' => true,\n 'recordingChannels' => 'dual',\n 'recordingStatusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.recording.event'),\n 'recordingStatusCallbackMethod' => 'POST',\n 'recordingStatusCallbackEvent' => 'in-progress completed absent',\n ]);\n\n if ($activity->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n $twilioConferenceSettings['recordingTrack'] = $activity->isTypeSoftPhone()\n ? 'outbound'\n : 'inbound';\n }\n }\n\n try {\n if ($activity->hasRecordingReasonCompliancePrompted()) {\n $this->logger->info('[Softphone] Request compliance prompt via outbound call', [\n 'activity_uuid' => $activity->getUuid(),\n 'session' => $session->id_string,\n 'conference_sid' => $session->getTelephonyProviderId(),\n ]);\n\n $callInstance = $twilio->createCall(\n $callerId,\n $calleeId,\n $this->urlGenerator->route('jiminny.webhook.softphone.compliance.prompt', [\n 'session' => $session->id_string,\n 'connection' => $calleeConnection->id_string,\n ]),\n $this->applyDefaultTwilioParticipantSettings($calleeConnection, $twilioConferenceSettings)\n );\n\n $calleeConnection->update([\n 'telephony_provider_id' => $callInstance->sid,\n 'parent_connection_id' => $callerConnection->getId(),\n ]);\n } else {\n $twilioParticipantConnection = $twilio->createParticipantInstance(\n $session->getTelephonyProviderId(),\n $callerId,\n $calleeId,\n $this->applyDefaultTwilioParticipantSettings($calleeConnection, $twilioConferenceSettings)\n );\n\n $calleeConnection->update([\n 'telephony_provider_id' => $twilioParticipantConnection->callSid,\n ]);\n }\n } catch (RestException $restException) {\n if (! $this->isRestExceptionAboutTwilioConferenceNotFound($restException->getMessage())) {\n throw $restException;\n }\n\n if (! $activity->isInFiniteState()) {\n $activity\n ->setStatus(Models\\Activity::STATUS_CANCELLED)\n ->save();\n\n $message = __METHOD__ . ': activity.status -> cancelled';\n } else {\n $message = sprintf(\n __METHOD__ . ': not setting to cancelled, activity.status is %s',\n $activity->getStatus()\n );\n }\n\n $this->logger->info($message, [\n 'activity' => $activity->id_string,\n 'exception' => $restException,\n ]);\n }\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'session' => $session->id_string,\n 'activity' => $activity->id_string,\n 'user' => $roomOwner->id_string,\n 'connection' => $callerConnection->id_string,\n ]);\n\n return $this;\n }\n\n private function applyDefaultTwilioParticipantSettings(Connection $connection, array $override = []): array\n {\n $session = $connection->getSession();\n\n $default = [\n 'beep' => false,\n 'muted' => true,\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => false,\n 'record' => false,\n 'waitUrl' => '',\n 'statusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.participant.event', [\n 'connection' => $connection->id_string,\n ]),\n 'statusCallbackEvent' => [\n 'initiated',\n 'ringing',\n 'answered',\n 'completed',\n ],\n 'statusCallbackMethod' => 'POST',\n 'conferenceStatusCallbackEvent' => implode(' ', [\n 'start',\n 'end',\n 'join',\n 'leave',\n 'mute',\n 'hold',\n ]),\n 'conferenceStatusCallbackMethod' => 'POST',\n 'conferenceStatusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.conference.event', [\n 'session' => $session->getIdString(),\n ]),\n ];\n\n if ($session->hasRegion()) {\n $default['region'] = $session->getRegion()->getName();\n }\n\n return array_merge($default, $override);\n }\n\n private function applyDefaultTwilioConferenceSettings(Models\\Session $session, array $override = []): array\n {\n $default = [\n 'beep' => false,\n 'muted' => true,\n 'startConferenceOnEnter' => false,\n 'endConferenceOnExit' => false,\n 'waitUrl' => '',\n 'statusCallbackEvent' => implode(' ', [\n 'start',\n 'end',\n 'join',\n 'leave',\n 'mute',\n 'hold',\n// 'speaker',\n ]),\n 'statusCallbackMethod' => 'POST',\n 'statusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.conference.event', [\n 'session' => $session->getIdString(),\n ]),\n ];\n\n if ($session->hasRegion()) {\n $default['region'] = $session->getRegion()->getName();\n }\n\n return array_merge($default, $override);\n }\n\n private function joinTwilioConference(Connection $connection, array $options = []): TwiML\\VoiceResponse\n {\n $session = $connection->getSession();\n $activity = $session->getActivity();\n $roomOwner = $activity->getUser();\n\n $this->logger->debug(__METHOD__, [\n 'connection' => $connection->id_string,\n 'session' => $session->id_string,\n 'activity' => $activity->id_string,\n 'user' => $roomOwner->id_string,\n ]);\n\n $voiceResponse = new TwiML\\VoiceResponse();\n\n $voiceResponse->dial()\n ->setAction($this->urlGenerator->route('jiminny.webhook.softphone.participant.event', [\n 'connection' => $connection->id_string,\n ]))\n ->conference(\n $session->getIdString(),\n $this->applyDefaultTwilioConferenceSettings($session, $options)\n );\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'session' => $session->id_string,\n 'result' => $voiceResponse,\n ]);\n\n return $voiceResponse;\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Component\\Twilio\\Conference\\ConferenceManager;\n\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Support\\Str;\nuse Jiminny\\Component\\ElasticSearch\\Model\\Observer;\nuse Jiminny\\Component\\Twilio\\Conference\\ConferenceManager;\nuse Jiminny\\Component\\Twilio\\Exception\\OutOfBoundsException;\nuse Jiminny\\Component\\Twilio\\Exception\\UnexpectedValueException;\nuse Jiminny\\Component\\Twilio\\Resolver;\nuse Jiminny\\Component\\Twilio\\VO;\nuse Jiminny\\Component\\UrlGenerator\\Webhook;\nuse Jiminny\\Events;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Services\\ActivityService;\nuse Jiminny\\Services\\Crm\\CachedCrmServiceDecorator;\nuse Jiminny\\Services\\Crm\\ProviderRegistry;\nuse Jiminny\\Services\\Telephony\\TwilioClientBuilder;\nuse Psr\\Log\\LoggerInterface;\nuse Twilio\\Exceptions\\ConfigurationException;\nuse Twilio\\Exceptions\\RestException;\nuse Twilio\\Exceptions\\TwilioException;\nuse Twilio\\TwiML;\n\nfinal readonly class SoftPhoneManager implements ConferenceManager\n{\n public const int COMPLIANCE_PROMPT_TIMEOUT_SECONDS = 20;\n public const string COMPLIANCE_PROMPT_ACCEPT_DIGIT = '1';\n\n public function __construct(\n private ProviderRegistry $crmProviderRegistry,\n private Webhook $urlGenerator,\n private ActivityService $activityService,\n private LoggerInterface $logger,\n private TwilioClientBuilder $twilioClientBuilder,\n ) {\n }\n\n public function create(VO\\ConferenceManager\\ActivityCreate $data): Models\\Activity\n {\n $this->logger->debug(__METHOD__, [\n 'data' => $data,\n 'instanceof' => get_class($data),\n ]);\n\n $activity = Observer::skipEvents(function () use ($data) {\n if ($data instanceof VO\\ConferenceManager\\SoftPhoneInboundCreate) {\n $activity = $this->createInboundActivity($data);\n } elseif ($data instanceof VO\\ConferenceManager\\SoftPhoneOutboundCreate) {\n $activity = $this->createOutboundActivity($data);\n } else {\n throw new LogicException(sprintf(\n 'Unknown softphone implementation: %s',\n get_class($data)\n ));\n }\n\n return $activity;\n });\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'instanceof' => get_class($data),\n 'activity' => $activity->id_string,\n ]);\n\n return $activity;\n }\n\n private function createOutboundActivity(VO\\ConferenceManager\\SoftPhoneOutboundCreate $data): Models\\Activity\n {\n $startTime = microtime(true);\n $this->logger->debug(__METHOD__, [\n 'data' => $data,\n ]);\n\n $now = now();\n $user = $data->getUser();\n $team = $user->getTeam();\n $device = $data->getDevice();\n $phoneNumber = $data->getPhoneNumber();\n $route = $data->getPhoneRoute();\n\n if (! $this->activityService->teamCanDial($team, $phoneNumber)) {\n $region = getRegionByNumber($phoneNumber, $user->getCountryCode());\n\n throw new LogicException(sprintf(\n 'Sorry, dialing %s is not available with your subscription.'\n . ' Please contact your manager to enable additional destinations.',\n $region ?? 'this number'\n ));\n }\n\n $lead = null;\n $account = null;\n $contact = null;\n $stage = null;\n $opportunity = null;\n\n // Setup services.\n $crmService = $this->crmProviderRegistry->get($team->crm->provider);\n\n if (! $user->isCrmRequired()) {\n $crmService->setUser($user->team->owner);\n } else {\n $crmService->setUser($user);\n }\n\n $prospectId = $data->getProspectId();\n\n try {\n if ($prospectId !== null) {\n $crmStart = microtime(true);\n $this->logger->info('[SoftPhoneManager] Starting CRM parseRecords', [\n 'prospect_id' => $prospectId,\n 'object_type' => $data->getObjectType(),\n ]);\n [$lead, $account, $opportunity, $contact, $stage] = $crmService->parseRecords(\n $prospectId,\n $data->getObjectType()\n );\n $this->logger->info('[SoftPhoneManager] CRM parseRecords completed', [\n 'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),\n 'parse_duration_ms' => round((microtime(true) - $crmStart) * 1000, 2),\n 'found_lead' => $lead !== null,\n 'found_account' => $account !== null,\n 'found_opportunity' => $opportunity !== null,\n 'found_contact' => $contact !== null,\n ]);\n\n // Try to attach a contact if we have an opportunity.\n if ($opportunity !== null && $contact === null) {\n $matchStart = microtime(true);\n $this->logger->info('[SoftPhoneManager] Starting CRM matchByPhone');\n [, , , $contact, ] = $crmService->matchByPhone(\n $data->getPhoneNumber(),\n $data->getRawPhoneNumber(),\n $user->getId()\n );\n $this->logger->info('[SoftPhoneManager] CRM matchByPhone completed', [\n 'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),\n 'match_duration_ms' => round((microtime(true) - $matchStart) * 1000, 2),\n 'found_contact' => $contact !== null,\n ]);\n }\n } else {\n $decorator = resolve(CachedCrmServiceDecorator::class);\n $decorator->setCrmService($crmService);\n\n [$lead, $account, $opportunity, $contact, $stage] = $decorator->matchByPhone(\n $data->getPhoneNumber(),\n $data->getRawPhoneNumber(),\n $user->getId()\n );\n }\n } catch (\\Throwable $throwable) {\n $this->logger->error('[' . $crmService->getDisplayName() . '] Error looking up customer', [\n 'exception' => $throwable,\n ]);\n // maybe their crm is disconnected, but this shouldn't prevent an outbound call from happening.\n }\n\n if ($data->hasProspectStage()) {\n /** @var Models\\Stage $stage */\n $stage = $team->crm->stages()->uuid($data->getProspectStage());\n }\n\n $dbStart = microtime(true);\n $this->logger->info('[SoftPhoneManager] Starting activity creation in DB');\n $activity = $user->activities()->create([\n 'type' => Models\\Activity::TYPE_SOFTPHONE,\n 'provider' => Models\\Activity::PROVIDER_TWILIO,\n 'device_id' => $device->id ?? null,\n 'crm_configuration_id' => $team->crm_id,\n 'lead_id' => $lead->id ?? null,\n 'account_id' => $account->id ?? null,\n 'contact_id' => $contact->id ?? null,\n 'opportunity_id' => $opportunity->id ?? null,\n 'value' => $opportunity ? $opportunity->value : null,\n 'stage_id' => $stage->id ?? null,\n 'status' => Models\\Activity::STATUS_PENDING,\n 'recording_state' => Models\\Activity::RECORDING_OFF,\n 'recording_reason_code' => $this->getVoiceRecordingReasonCode($team, $phoneNumber),\n 'scheduled_start_time' => $now,\n ]);\n $this->logger->info('[SoftPhoneManager] Activity created in DB', [\n 'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),\n 'db_duration_ms' => round((microtime(true) - $dbStart) * 1000, 2),\n 'activity_id' => $activity->id ?? null,\n ]);\n\n if (! $activity instanceof Models\\Activity) {\n throw new LogicException('Activity model expected');\n }\n\n $regionId = null;\n if ($user->hasRegionId()) {\n $regionId = $user->getRegionId();\n } elseif ($data->hasRegion()) {\n $regionId = $data->getRegion()->getId();\n }\n\n /** @var Models\\Session $session */\n $session = $activity->sessions()->create([\n 'type' => Models\\Session::TYPE_DIALER,\n 'region_id' => $regionId,\n 'is_muted' => false,\n ]);\n\n $phoneRouteResolver = new Resolver\\PhoneRouteResolver($user, $route);\n $phoneNumberOrigin = $phoneRouteResolver->getPhoneNumberOrigin();\n $connectionType = $phoneRouteResolver->getConnectionType();\n $callerId = $this->determineUserCallerId($user);\n\n /** @var Models\\Participant $caller */\n $caller = $activity->participants()->create([\n 'user_id' => $user->id,\n 'email' => $user->email,\n 'name' => $user->name,\n 'phone_number' => $phoneRouteResolver->mustUsePSTN()\n ? $phoneNumberOrigin\n : $callerId,\n ]);\n\n $caller->connections()->create([\n 'session_id' => $session->getId(),\n 'direction' => $phoneRouteResolver->mustUsePSTN() ? 'outbound-api' : 'outbound',\n 'phone' => $callerId,\n 'type' => $connectionType,\n ]);\n\n /** @var Models\\Participant $callee */\n $callee = $activity->participants()->create([\n 'lead_id' => $activity->lead_id ?? null,\n 'contact_id' => $activity->contact_id ?? null,\n 'phone_number' => $phoneNumber,\n 'name' => $activity->prospect_name,\n ]);\n\n $callee->connections()->create([\n 'session_id' => $session->getId(),\n 'phone' => $phoneNumber,\n 'direction' => 'outbound-api',\n 'type' => Connection::TYPE_PSTN,\n ]);\n\n $activity->update([\n 'from_participant_id' => $caller->id,\n 'to_participant_id' => $callee->id,\n ]);\n\n $activity->refresh();\n\n $this->logger->info('[SoftPhoneManager] createOutboundActivity completed', [\n 'total_duration_ms' => round((microtime(true) - $startTime) * 1000, 2),\n 'activity_id' => $activity->id_string,\n ]);\n $this->logger->debug(__METHOD__ . ': done', [\n 'data' => $data,\n 'activity' => $activity->id_string,\n 'session' => $session->id_string,\n 'caller' => $caller->id_string,\n 'callee' => $callee->id_string,\n ]);\n\n return $activity;\n }\n\n private function createInboundActivity(VO\\ConferenceManager\\SoftPhoneInboundCreate $data): Models\\Activity\n {\n $this->logger->debug(__METHOD__, [\n 'callSid' => $data->getCallSid(),\n ]);\n\n $roomOwner = $data->getUser();\n $team = $roomOwner->getTeam();\n $phoneNumber = $roomOwner->getSoftPhoneInboundDestinationNumber();\n $callerId = $data->getCallerId();\n $callerCallSid = $data->getCallSid();\n\n $now = now();\n\n if (! $this->activityService->teamCanDial($roomOwner->getTeam(), $roomOwner->softphone_inbound_destination)) {\n $region = getRegionByNumber($roomOwner->softphone_inbound_destination, $roomOwner->getCountryCode());\n\n throw new LogicException(\n sprintf(\n 'Sorry, dialing %s is not available with your subscription.'\n . ' Please contact your manager to enable additional destinations.',\n $region ?? ' this number',\n ),\n );\n }\n\n $lead = $account = $opportunity = $contact = $stage = null;\n\n try {\n $crmService = $this->crmProviderRegistry->get($roomOwner->getTeam()->crm->provider);\n $crmService->setUser($roomOwner);\n\n [$lead, $account, $opportunity, $contact, $stage] = $crmService->matchByPhone(\n $callerId,\n null,\n $roomOwner->getId()\n );\n } catch (\\Throwable $throwable) {\n $this->logger->error(__METHOD__ . ': crm exception', [\n 'exception' => $throwable,\n ]);\n // maybe their crm is disconnected, but this shouldn't prevent an inbound call from happening\n }\n\n /** @var Models\\Activity $activity */\n $activity = $roomOwner->activities()->create([\n 'type' => Models\\Activity::TYPE_SOFTPHONE_INBOUND,\n 'provider' => Models\\Activity::PROVIDER_TWILIO,\n 'crm_configuration_id' => $team->crm_id,\n 'lead_id' => $lead->id ?? null,\n 'account_id' => $account->id ?? null,\n 'contact_id' => $contact->id ?? null,\n 'opportunity_id' => $opportunity->id ?? null,\n 'stage_id' => $stage->id ?? null,\n 'status' => Models\\Activity::STATUS_RINGING,\n 'recording_state' => Models\\Activity::RECORDING_OFF,\n 'recording_reason_code' => $this->getVoiceRecordingReasonCode($team, $callerId),\n 'scheduled_start_time' => $now,\n ]);\n\n /** @var Models\\Session $session */\n $session = $activity->sessions()->create([\n 'type' => Models\\Session::TYPE_DIALER,\n 'region_id' => $roomOwner->getRegionId(),\n 'is_muted' => false,\n ]);\n\n /** @var Models\\Participant $caller */\n $caller = $activity->participants()->create([\n 'lead_id' => $activity->lead_id ?? null,\n 'contact_id' => $activity->contact_id ?? null,\n 'phone_number' => $callerId,\n 'name' => $activity->prospect_name,\n 'enter_time' => $now,\n ]);\n\n $caller->connections()->create([\n 'telephony_provider_id' => $callerCallSid,\n 'session_id' => $session->getId(),\n 'phone' => $callerId,\n 'direction' => 'inbound',\n 'type' => Connection::TYPE_PSTN,\n 'opened_at' => $now,\n ]);\n\n /** @var Models\\Participant $callee */\n $callee = $activity->participants()->create([\n 'user_id' => $roomOwner->id,\n 'email' => $roomOwner->email,\n 'name' => $roomOwner->name,\n 'phone_number' => $phoneNumber,\n ]);\n\n $callee->connections()->create([\n 'session_id' => $session->getId(),\n 'direction' => 'outbound-api',\n 'phone' => $phoneNumber,\n 'type' => Connection::TYPE_PSTN,\n ]);\n\n $activity->update([\n 'from_participant_id' => $caller->id,\n 'to_participant_id' => $callee->id,\n ]);\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'callSid' => $data->getCallSid(),\n 'activity' => $activity->id_string,\n 'session' => $session->id_string,\n 'caller' => $caller->id_string,\n 'callee' => $callee->id_string,\n ]);\n\n $activity->refresh();\n\n return $activity;\n }\n\n private function getVoiceRecordingReasonCode(Models\\Team $team, string $phoneNumber): int\n {\n $this->logger->debug(__METHOD__, [\n 'team' => $team->id_string,\n 'phone' => $phoneNumber,\n ]);\n\n if (\n ! $team->hasComplianceModeRecordingPrompt()\n && ! $team->hasComplianceModeRecordingRestrictToOneSide()\n && ! $team->hasComplianceModeRecordingRestrictRecording()\n ) {\n return 0;\n }\n\n /** @var Models\\VoiceConsentPrefix|null $voiceConsentPolicy */\n $voiceConsentPolicy = Models\\VoiceConsentPrefix::query()\n ->whereRaw(\"? LIKE CONCAT(destination_prefix, '%')\", [$phoneNumber])\n ->where(static function (Eloquent\\Builder $builder) use ($team): void {\n $builder\n ->whereNull('team_id')\n ->orWhere('team_id', $team->getId());\n })\n ->orderByDesc('team_id')\n ->first();\n\n if (! $voiceConsentPolicy instanceof Models\\VoiceConsentPrefix || $voiceConsentPolicy->isAllowed()) {\n return 0;\n }\n\n if ($team->hasComplianceModeRecordingPrompt()) {\n // This number requires consent from the other party before recording the call.\n return Models\\Activity::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT;\n }\n\n if ($team->hasComplianceModeRecordingRestrictToOneSide()) {\n return Models\\Activity::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE;\n }\n\n if ($team->hasComplianceModeRecordingRestrictRecording()) {\n return Models\\Activity::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT;\n }\n\n return 0;\n }\n\n /**\n * @throws ConfigurationException\n * @throws TwilioException\n */\n public function dialOrganiser(Models\\Activity $activity): void\n {\n $this->logger->debug(__METHOD__, [\n 'activity' => $activity->id_string,\n ]);\n\n /** @var Models\\Participant $organiser */\n $organiser = $activity->organizer;\n $roomOwner = $activity->getUser();\n $twilio = $this->twilioClientBuilder->build($activity->getTeam());\n\n $canBeDialed =\n $activity->isTypeSoftPhone()\n && ! $activity->hasStarted()\n && $activity->isPending()\n && $organiser->connections()\n ->where('type', '=', Connection::TYPE_PSTN)\n ->whereNull('opened_at')\n ->exists();\n\n if (! $canBeDialed) {\n throw new OutOfBoundsException('Cannot make an outbound call to this activity.');\n }\n\n /** @var Connection $organiserConnection */\n $organiserConnection = $organiser->connections()\n ->where('type', '=', Connection::TYPE_PSTN)\n ->whereNull('opened_at')\n ->firstOrFail();\n\n /** @var Models\\Session $session */\n $session = $organiserConnection->getSession();\n\n $twilioConferenceSettings = $this->applyDefaultTwilioParticipantSettings($organiserConnection, [\n 'muted' => false,\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => true,\n ]);\n\n // What number will the organizer see as caller id\n $callerId = $roomOwner->getSoftPhoneNumber();\n\n if ($callerId === null) {\n $callee = $activity->participants()->whereNull('user_id')->first();\n // This is a bridge call. We make it look like the callee is calling the organizer\n $callerId = $callee->phone_number;\n }\n\n // What number will the prospect see as caller id\n $calleeId = $organiser->getPhoneNumber();\n\n $this->logger->debug(__METHOD__ . ': twilio call', [\n 'calleeId' => $calleeId,\n 'callerId' => $callerId,\n ]);\n\n $twilioParticipant = $twilio->createParticipantInstance(\n $session->id_string,\n $callerId,\n $calleeId,\n $twilioConferenceSettings\n );\n\n $organiserConnection\n ->setTelephonyProviderId($twilioParticipant->callSid)\n ->save();\n\n $session\n ->setTelephonyProviderId($twilioParticipant->conferenceSid)\n ->save();\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'activity' => $activity->id_string,\n 'session' => $session->id_string,\n ]);\n }\n\n public function dialCoach(Models\\Activity $activity, Models\\User $user): void\n {\n throw new \\LogicException('Not implemented yet');\n }\n\n /**\n * @throws ConfigurationException\n * @throws TwilioException\n */\n public function terminate(VO\\ConferenceManager\\ActivityTerminate $data): void\n {\n if (! $data instanceof VO\\ConferenceManager\\SoftphoneTerminate) {\n throw new UnexpectedValueException(sprintf(\n 'Expecting an instance of \"%s\", but \"%s\" given.',\n VO\\ConferenceManager\\SoftphoneTerminate::class,\n \\get_class($data)\n ));\n }\n\n $this->logger->debug(__METHOD__, [\n 'activity' => $data->getActivity()->id_string,\n 'user' => $data->getUser()->id_string,\n ]);\n\n $activity = $data->getActivity();\n $roomOwner = $activity->getUser();\n\n $isCancelling = ! $activity->isInFiniteState() && ! $activity->isInProgress();\n\n if ($isCancelling) {\n $activity\n ->setStatus(Models\\Activity::STATUS_CANCELLED)\n ->save();\n }\n\n /** @var Models\\Session $session */\n $session = $activity->sessions->first();\n\n /** @var Models\\Participant $organiser */\n $organiser = $activity->organizer;\n\n /** @var Connection $organiserConnection */\n $organiserConnection = $organiser->connections()\n ->whereIn('type', [\n Connection::TYPE_WEBRTC,\n Connection::TYPE_PSTN,\n ])\n ->firstOrFail();\n\n if (! $organiserConnection->hasTelephonyProviderId()) {\n throw new LogicException(\n 'Unable to terminate call as we do not yet know the organiser telephony provider id',\n );\n }\n\n $twilioClient = $this->twilioClientBuilder->build($activity->getTeam());\n\n $twilioClient->terminateVoiceCall($organiserConnection->getTelephonyProviderId());\n\n $session->hasTelephonyProviderId()\n && $twilioClient->terminateConference($session->getTelephonyProviderId());\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'activity' => $activity->id_string,\n 'user' => $roomOwner->id_string,\n 'session' => $session->id_string,\n ]);\n }\n\n public function answer(VO\\ConferenceManager\\ActivityAnswer $data): TwiML\\VoiceResponse\n {\n $this->logger->debug(__METHOD__, [\n 'data' => $data,\n ]);\n\n if ($data instanceof VO\\ConferenceManager\\SoftPhoneInboundAnswer) {\n return $this->answerInboundCall($data);\n }\n\n if ($data instanceof VO\\ConferenceManager\\SoftPhoneOutboundAnswer) {\n return $this->answerOutboundCall($data);\n }\n\n throw new LogicException('Unable to answer - not supported activity answer instance');\n }\n\n private function answerInboundCall(VO\\ConferenceManager\\SoftPhoneInboundAnswer $data): TwiML\\VoiceResponse\n {\n $this->logger->debug(__METHOD__, [\n 'callSid' => $data->getCallSid(),\n ]);\n\n $dateTime = now();\n\n $activity = $this->create(\n new VO\\ConferenceManager\\SoftPhoneInboundCreate(\n $data->getCallerId(),\n $data->getCallSid(),\n $data->getUser()\n )\n );\n\n /** @var Models\\Participant $activityGuest */\n $activityGuest = $activity->from;\n\n $activityGuest\n ->setEnterTime($dateTime)\n ->save();\n\n /** @var Connection $connection */\n $connection = $activityGuest->connections()\n ->where('type', Connection::TYPE_PSTN)\n ->firstOrFail();\n\n $connection\n ->setTelephonyProviderId($data->getCallSid())\n ->setOpenedAt($dateTime)\n ->save();\n\n event(new Events\\Activities\\Connections\\Opened($connection));\n\n return $this->joinTwilioConference($connection, [\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => true,\n 'muted' => false,\n ]);\n }\n\n private function answerOutboundCall(VO\\ConferenceManager\\SoftPhoneOutboundAnswer $data): TwiML\\VoiceResponse\n {\n $connection = $data->getConnection();\n $participant = $connection->getParticipant();\n $activity = $data->getActivity();\n $organiser = $activity->organizer;\n $dateTime = now();\n\n $this->logger->debug(__METHOD__, [\n 'callSid' => $data->getCallSid(),\n 'connection' => $connection->id_string,\n 'participant' => $participant->id_string,\n 'activity' => $activity->id_string,\n ]);\n\n if (! $participant->hasEnterTime()) {\n $participant->update([\n 'enter_time' => $dateTime,\n ]);\n }\n\n $connection->update([\n 'is_muted' => $participant->isCoach(),\n 'opened_at' => $dateTime,\n ]);\n\n event(new Events\\Activities\\Connections\\Opened($connection));\n\n if ($participant->isCoach()) {\n /** @var Connection $roomOwnerConnection */\n $roomOwnerConnection = $organiser->connections()->openCall()->firstOrFail();\n\n return $this->joinTwilioConference(\n $connection,\n [\n 'coach' => $roomOwnerConnection->getTelephonyProviderId(),\n ]\n );\n }\n\n return $this->joinTwilioConference(\n $connection,\n [\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => true,\n 'muted' => false,\n ]\n );\n }\n\n private function determineUserCallerId(Models\\User $user): string\n {\n if ($user->hasCallerId()) {\n return $user->getCallerId();\n }\n\n // TODO: We should require a caller id to be verified before using the dialer\n return $user->getSoftPhoneNumber() ?? $user->phone;\n }\n\n private function isRestExceptionAboutTwilioConferenceNotFound(string $exceptionMessage): bool\n {\n $startsWith = '[HTTP 404] Unable to create record: The requested resource';\n $endsWith = 'was not found';\n\n return Str::startsWith($exceptionMessage, $startsWith)\n && Str::endsWith($exceptionMessage, $endsWith);\n }\n\n /**\n * @throws RestException\n * @throws ConfigurationException\n * @throws TwilioException\n */\n public function dialOtherParty(Connection $callerConnection): self\n {\n $session = $callerConnection->getSession();\n $activity = $session->getActivity();\n $roomOwner = $activity->getUser();\n $twilio = $this->twilioClientBuilder->build($activity->getTeam());\n\n $this->logger->debug(__METHOD__, [\n 'session' => $session->id_string,\n 'activity' => $activity->id_string,\n 'user' => $roomOwner->id_string,\n 'connection' => $callerConnection->id_string,\n ]);\n\n if (! $activity->isTypeSoftPhone() && ! $activity->isTypeSoftphoneInbound()) {\n throw new UnexpectedValueException('Unexpected activity type');\n }\n\n $callee = $activity->to;\n $calleeId = $callee->getPhoneNumber();\n\n /** @var Connection $calleeConnection */\n $calleeConnection = $callee->connections()\n ->whereIn('type', [\n Connection::TYPE_PSTN,\n Connection::TYPE_WEBRTC,\n ])\n ->firstOrFail();\n\n $caller = $activity->from;\n\n // we need to take the number from the connection\n // as the one we store on participant level might be the one we call to the rep via PSTN mode\n $callerId = $callerConnection->getPhoneNumber();\n\n if (! $caller->is($callerConnection->getParticipant())) {\n throw new LogicException(sprintf(\n 'Unexpected caller participant. Expected: \"%s\", Actual: \"%s\"',\n $caller->id_string,\n $callerConnection->getParticipant()->id_string\n ));\n }\n\n $twilioConferenceSettings = [\n 'muted' => false,\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => true,\n ];\n\n $hasInboundRecording = $activity->isTypeSoftphoneInbound()\n && $roomOwner->checkSoftphoneInboundRecordPreference();\n\n $hasOutboundRecording = $activity->isTypeSoftPhone()\n && $roomOwner->checkSoftphoneOutboundRecordPreference();\n\n $isRecordingEnabled = $hasInboundRecording || $hasOutboundRecording;\n\n $isRecordingRestricted = $activity->hasRecordingReasonCompliancePrompted()\n || $activity->hasRecordingReasonComplianceRestricted();\n\n if ($isRecordingEnabled && ! $isRecordingRestricted) {\n $twilioConferenceSettings = array_merge($twilioConferenceSettings, [\n 'record' => true,\n 'recordingChannels' => 'dual',\n 'recordingStatusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.recording.event'),\n 'recordingStatusCallbackMethod' => 'POST',\n 'recordingStatusCallbackEvent' => 'in-progress completed absent',\n ]);\n\n if ($activity->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n $twilioConferenceSettings['recordingTrack'] = $activity->isTypeSoftPhone()\n ? 'outbound'\n : 'inbound';\n }\n }\n\n try {\n if ($activity->hasRecordingReasonCompliancePrompted()) {\n $this->logger->info('[Softphone] Request compliance prompt via outbound call', [\n 'activity_uuid' => $activity->getUuid(),\n 'session' => $session->id_string,\n 'conference_sid' => $session->getTelephonyProviderId(),\n ]);\n\n $callInstance = $twilio->createCall(\n $callerId,\n $calleeId,\n $this->urlGenerator->route('jiminny.webhook.softphone.compliance.prompt', [\n 'session' => $session->id_string,\n 'connection' => $calleeConnection->id_string,\n ]),\n $this->applyDefaultTwilioParticipantSettings($calleeConnection, $twilioConferenceSettings)\n );\n\n $calleeConnection->update([\n 'telephony_provider_id' => $callInstance->sid,\n 'parent_connection_id' => $callerConnection->getId(),\n ]);\n } else {\n $twilioParticipantConnection = $twilio->createParticipantInstance(\n $session->getTelephonyProviderId(),\n $callerId,\n $calleeId,\n $this->applyDefaultTwilioParticipantSettings($calleeConnection, $twilioConferenceSettings)\n );\n\n $calleeConnection->update([\n 'telephony_provider_id' => $twilioParticipantConnection->callSid,\n ]);\n }\n } catch (RestException $restException) {\n if (! $this->isRestExceptionAboutTwilioConferenceNotFound($restException->getMessage())) {\n throw $restException;\n }\n\n if (! $activity->isInFiniteState()) {\n $activity\n ->setStatus(Models\\Activity::STATUS_CANCELLED)\n ->save();\n\n $message = __METHOD__ . ': activity.status -> cancelled';\n } else {\n $message = sprintf(\n __METHOD__ . ': not setting to cancelled, activity.status is %s',\n $activity->getStatus()\n );\n }\n\n $this->logger->info($message, [\n 'activity' => $activity->id_string,\n 'exception' => $restException,\n ]);\n }\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'session' => $session->id_string,\n 'activity' => $activity->id_string,\n 'user' => $roomOwner->id_string,\n 'connection' => $callerConnection->id_string,\n ]);\n\n return $this;\n }\n\n private function applyDefaultTwilioParticipantSettings(Connection $connection, array $override = []): array\n {\n $session = $connection->getSession();\n\n $default = [\n 'beep' => false,\n 'muted' => true,\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => false,\n 'record' => false,\n 'waitUrl' => '',\n 'statusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.participant.event', [\n 'connection' => $connection->id_string,\n ]),\n 'statusCallbackEvent' => [\n 'initiated',\n 'ringing',\n 'answered',\n 'completed',\n ],\n 'statusCallbackMethod' => 'POST',\n 'conferenceStatusCallbackEvent' => implode(' ', [\n 'start',\n 'end',\n 'join',\n 'leave',\n 'mute',\n 'hold',\n ]),\n 'conferenceStatusCallbackMethod' => 'POST',\n 'conferenceStatusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.conference.event', [\n 'session' => $session->getIdString(),\n ]),\n ];\n\n if ($session->hasRegion()) {\n $default['region'] = $session->getRegion()->getName();\n }\n\n return array_merge($default, $override);\n }\n\n private function applyDefaultTwilioConferenceSettings(Models\\Session $session, array $override = []): array\n {\n $default = [\n 'beep' => false,\n 'muted' => true,\n 'startConferenceOnEnter' => false,\n 'endConferenceOnExit' => false,\n 'waitUrl' => '',\n 'statusCallbackEvent' => implode(' ', [\n 'start',\n 'end',\n 'join',\n 'leave',\n 'mute',\n 'hold',\n// 'speaker',\n ]),\n 'statusCallbackMethod' => 'POST',\n 'statusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.conference.event', [\n 'session' => $session->getIdString(),\n ]),\n ];\n\n if ($session->hasRegion()) {\n $default['region'] = $session->getRegion()->getName();\n }\n\n return array_merge($default, $override);\n }\n\n private function joinTwilioConference(Connection $connection, array $options = []): TwiML\\VoiceResponse\n {\n $session = $connection->getSession();\n $activity = $session->getActivity();\n $roomOwner = $activity->getUser();\n\n $this->logger->debug(__METHOD__, [\n 'connection' => $connection->id_string,\n 'session' => $session->id_string,\n 'activity' => $activity->id_string,\n 'user' => $roomOwner->id_string,\n ]);\n\n $voiceResponse = new TwiML\\VoiceResponse();\n\n $voiceResponse->dial()\n ->setAction($this->urlGenerator->route('jiminny.webhook.softphone.participant.event', [\n 'connection' => $connection->id_string,\n ]))\n ->conference(\n $session->getIdString(),\n $this->applyDefaultTwilioConferenceSettings($session, $options)\n );\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'session' => $session->id_string,\n 'result' => $voiceResponse,\n ]);\n\n return $voiceResponse;\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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accessibility
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Project: faVsco.js, menu
#12092 on JY-20613-allow- Project: faVsco.js, menu
#12092 on JY-20613-allow-owner-role-on-team-setup, menu
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<?php
declare(strict_types=1);
namespace Jiminny\Http\Requests\Settings\Teams;
use Jiminny\Http\Requests\ValidatesBillingAddresses;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\User;
use Illuminate\Foundation\Http\FormRequest;
use Jiminny\Utils\DomainResolver;
final class CreateTeamRequest extends FormRequest
{
use ValidatesBillingAddresses;
public function authorize(): bool
{
return true;
}
public function rules(): array
{
$existingFeatures = implode(',', FeatureEnum::names());
$rules = [
'name' => ['required', 'string', 'max:150'],
'owner_email' => ['required', 'email'],
'owner_role' => ['required', 'in:' . implode(',', [
User::ROLE_RECORDER,
User::ROLE_ANALYST,
])],
'account_id' => ['required', 'uuid:accounts'],
'calendar' => ['required', 'string', 'max:150'],
'crm' => ['required', 'string', 'max:150'],
'features' => ['array'],
'features.*' => ['in:' . $existingFeatures],
'domain' => ['sometimes', 'nullable', 'max:150'],
'tier_id' => ['required', 'uuid:tiers'],
'partner_id' => ['sometimes', 'nullable', 'uuid:partners'],
];
$features = $this->input('features');
if (in_array(FeatureEnum::DIALER->name, $features)) {
// Add Billing address rules
$rules += $this->getBillingAddressRules();
}
return $rules;
}
public function getOwnerEmail(): string
{
return $this->input('owner_email');
}
public function getOwnerRole(): string
{
return $this->input('owner_role');
}
public function getDomain(): ?string
{
$domain = $this->input('domain');
if ($domain === null) {
$domain = DomainResolver::fromEmail($this->getOwnerEmail());
} else {
$domain = DomainResolver::fromUrl($domain);
}
return $domain;
}
}
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1
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<?php
declare(strict_types=1);
namespace Jiminny\Component\Twilio\Conference\ConferenceManager;
use Illuminate\Database\Eloquent;
use Illuminate\Support\Str;
use Jiminny\Component\ElasticSearch\Model\Observer;
use Jiminny\Component\Twilio\Conference\ConferenceManager;
use Jiminny\Component\Twilio\Exception\OutOfBoundsException;
use Jiminny\Component\Twilio\Exception\UnexpectedValueException;
use Jiminny\Component\Twilio\Resolver;
use Jiminny\Component\Twilio\VO;
use Jiminny\Component\UrlGenerator\Webhook;
use Jiminny\Events;
use Jiminny\Exceptions\LogicException;
use Jiminny\Models;
use Jiminny\Models\Participant\Connection;
use Jiminny\Services\ActivityService;
use Jiminny\Services\Crm\CachedCrmServiceDecorator;
use Jiminny\Services\Crm\ProviderRegistry;
use Jiminny\Services\Telephony\TwilioClientBuilder;
use Psr\Log\LoggerInterface;
use Twilio\Exceptions\ConfigurationException;
use Twilio\Exceptions\RestException;
use Twilio\Exceptions\TwilioException;
use Twilio\TwiML;
final readonly class SoftPhoneManager implements ConferenceManager
{
public const int COMPLIANCE_PROMPT_TIMEOUT_SECONDS = 20;
public const string COMPLIANCE_PROMPT_ACCEPT_DIGIT = '1';
public function __construct(
private ProviderRegistry $crmProviderRegistry,
private Webhook $urlGenerator,
private ActivityService $activityService,
private LoggerInterface $logger,
private TwilioClientBuilder $twilioClientBuilder,
) {
}
public function create(VO\ConferenceManager\ActivityCreate $data): Models\Activity
{
$this->logger->debug(__METHOD__, [
'data' => $data,
'instanceof' => get_class($data),
]);
$activity = Observer::skipEvents(function () use ($data) {
if ($data instanceof VO\ConferenceManager\SoftPhoneInboundCreate) {
$activity = $this->createInboundActivity($data);
} elseif ($data instanceof VO\ConferenceManager\SoftPhoneOutboundCreate) {
$activity = $this->createOutboundActivity($data);
} else {
throw new LogicException(sprintf(
'Unknown softphone implementation: %s',
get_class($data)
));
}
return $activity;
});
$this->logger->debug(__METHOD__ . ': done', [
'instanceof' => get_class($data),
'activity' => $activity->id_string,
]);
return $activity;
}
private function createOutboundActivity(VO\ConferenceManager\SoftPhoneOutboundCreate $data): Models\Activity
{
$startTime = microtime(true);
$this->logger->debug(__METHOD__, [
'data' => $data,
]);
$now = now();
$user = $data->getUser();
$team = $user->getTeam();
$device = $data->getDevice();
$phoneNumber = $data->getPhoneNumber();
$route = $data->getPhoneRoute();
if (! $this->activityService->teamCanDial($team, $phoneNumber)) {
$region = getRegionByNumber($phoneNumber, $user->getCountryCode());
throw new LogicException(sprintf(
'Sorry, dialing %s is not available with your subscription.'
. ' Please contact your manager to enable additional destinations.',
$region ?? 'this number'
));
}
$lead = null;
$account = null;
$contact = null;
$stage = null;
$opportunity = null;
// Setup services.
$crmService = $this->crmProviderRegistry->get($team->crm->provider);
if (! $user->isCrmRequired()) {
$crmService->setUser($user->team->owner);
} else {
$crmService->setUser($user);
}
$prospectId = $data->getProspectId();
try {
if ($prospectId !== null) {
$crmStart = microtime(true);
$this->logger->info('[SoftPhoneManager] Starting CRM parseRecords', [
'prospect_id' => $prospectId,
'object_type' => $data->getObjectType(),
]);
[$lead, $account, $opportunity, $contact, $stage] = $crmService->parseRecords(
$prospectId,
$data->getObjectType()
);
$this->logger->info('[SoftPhoneManager] CRM parseRecords completed', [
'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),
'parse_duration_ms' => round((microtime(true) - $crmStart) * 1000, 2),
'found_lead' => $lead !== null,
'found_account' => $account !== null,
'found_opportunity' => $opportunity !== null,
'found_contact' => $contact !== null,
]);
// Try to attach a contact if we have an opportunity.
if ($opportunity !== null && $contact === null) {
$matchStart = microtime(true);
$this->logger->info('[SoftPhoneManager] Starting CRM matchByPhone');
[, , , $contact, ] = $crmService->matchByPhone(
$data->getPhoneNumber(),
$data->getRawPhoneNumber(),
$user->getId()
);
$this->logger->info('[SoftPhoneManager] CRM matchByPhone completed', [
'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),
'match_duration_ms' => round((microtime(true) - $matchStart) * 1000, 2),
'found_contact' => $contact !== null,
]);
}
} else {
$decorator = resolve(CachedCrmServiceDecorator::class);
$decorator->setCrmService($crmService);
[$lead, $account, $opportunity, $contact, $stage] = $decorator->matchByPhone(
$data->getPhoneNumber(),
$data->getRawPhoneNumber(),
$user->getId()
);
}
} catch (\Throwable $throwable) {
$this->logger->error('[' . $crmService->getDisplayName() . '] Error looking up customer', [
'exception' => $throwable,
]);
// maybe their crm is disconnected, but this shouldn't prevent an outbound call from happening.
}
if ($data->hasProspectStage()) {
/** @var Models\Stage $stage */
$stage = $team->crm->stages()->uuid($data->getProspectStage());
}
$dbStart = microtime(true);
$this->logger->info('[SoftPhoneManager] Starting activity creation in DB');
$activity = $user->activities()->create([
'type' => Models\Activity::TYPE_SOFTPHONE,
'provider' => Models\Activity::PROVIDER_TWILIO,
'device_id' => $device->id ?? null,
'crm_configuration_id' => $team->crm_id,
'lead_id' => $lead->id ?? null,
'account_id' => $account->id ?? null,
'contact_id' => $contact->id ?? null,
'opportunity_id' => $opportunity->id ?? null,
'value' => $opportunity ? $opportunity->value : null,
'stage_id' => $stage->id ?? null,
'status' => Models\Activity::STATUS_PENDING,
'recording_state' => Models\Activity::RECORDING_OFF,
'recording_reason_code' => $this->getVoiceRecordingReasonCode($team, $phoneNumber),
'scheduled_start_time' => $now,
]);
$this->logger->info('[SoftPhoneManager] Activity created in DB', [
'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),
'db_duration_ms' => round((microtime(true) - $dbStart) * 1000, 2),
'activity_id' => $activity->id ?? null,
]);
if (! $activity instanceof Models\Activity) {
throw new LogicException('Activity model expected');
}
$regionId = null;
if ($user->hasRegionId()) {
$regionId = $user->getRegionId();
} elseif ($data->hasRegion()) {
$regionId = $data->getRegion()->getId();
}
/** @var Models\Session $session */
$session = $activity->sessions()->create([
'type' => Models\Session::TYPE_DIALER,
'region_id' => $regionId,
'is_muted' => false,
]);
$phoneRouteResolver = new Resolver\PhoneRouteResolver($user, $route);
$phoneNumberOrigin = $phoneRouteResolver->getPhoneNumberOrigin();
$connectionType = $phoneRouteResolver->getConnectionType();
$callerId = $this->determineUserCallerId($user);
/** @var Models\Participant $caller */
$caller = $activity->participants()->create([
'user_id' => $user->id,
'email' => $user->email,
'name' => $user->name,
'phone_number' => $phoneRouteResolver->mustUsePSTN()
? $phoneNumberOrigin
: $callerId,
]);
$caller->connections()->create([
'session_id' => $session->getId(),
'direction' => $phoneRouteResolver->mustUsePSTN() ? 'outbound-api' : 'outbound',
'phone' => $callerId,
'type' => $connectionType,
]);
/** @var Models\Participant $callee */
$callee = $activity->participants()->create([
'lead_id' => $activity->lead_id ?? null,
'contact_id' => $activity->contact_id ?? null,
'phone_number' => $phoneNumber,
'name' => $activity->prospect_name,
]);
$callee->connections()->create([
'session_id' => $session->getId(),
'phone' => $phoneNumber,
'direction' => 'outbound-api',
'type' => Connection::TYPE_PSTN,
]);
$activity->update([
'from_participant_id' => $caller->id,
'to_participant_id' => $callee->id,
]);
$activity->refresh();
$this->logger->info('[SoftPhoneManager] createOutboundActivity completed', [
'total_duration_ms' => round((microtime(true) - $startTime) * 1000, 2),
'activity_id' => $activity->id_string,
]);
$this->logger->debug(__METHOD__ . ': done', [
'data' => $data,
'activity' => $activity->id_string,
'session' => $session->id_string,
'caller' => $caller->id_string,
'callee' => $callee->id_string,
]);
return $activity;
}
private function createInboundActivity(VO\ConferenceManager\SoftPhoneInboundCreate $data): Models\Activity
{
$this->logger->debug(__METHOD__, [
'callSid' => $data->getCallSid(),
]);
$roomOwner = $data->getUser();
$team = $roomOwner->getTeam();
$phoneNumber = $roomOwner->getSoftPhoneInboundDestinationNumber();
$callerId = $data->getCallerId();
$callerCallSid = $data->getCallSid();
$now = now();
if (! $this->activityService->teamCanDial($roomOwner->getTeam(), $roomOwner->softphone_inbound_destination)) {
$region = getRegionByNumber($roomOwner->softphone_inbound_destination, $roomOwner->getCountryCode());
throw new LogicException(
sprintf(
'Sorry, dialing %s is not available with your subscription.'
. ' Please contact your manager to enable additional destinations.',
$region ?? ' this number',
),
);
}
$lead = $account = $opportunity = $contact = $stage = null;
try {
$crmService = $this->crmProviderRegistry->get($roomOwner->getTeam()->crm->provider);
$crmService->setUser($roomOwner);
[$lead, $account, $opportunity, $contact, $stage] = $crmService->matchByPhone(
$callerId,
null,
$roomOwner->getId()
);
} catch (\Throwable $throwable) {
$this->logger->error(__METHOD__ . ': crm exception', [
'exception' => $throwable,
]);
// maybe their crm is disconnected, but this shouldn't prevent an inbound call from happening
}
/** @var Models\Activity $activity */
$activity = $roomOwner->activities()->create([
'type' => Models\Activity::TYPE_SOFTPHONE_INBOUND,
'provider' => Models\Activity::PROVIDER_TWILIO,
'crm_configuration_id' => $team->crm_id,
'lead_id' => $lead->id ?? null,
'account_id' => $account->id ?? null,
'contact_id' => $contact->id ?? null,
'opportunity_id' => $opportunity->id ?? null,
'stage_id' => $stage->id ?? null,
'status' => Models\Activity::STATUS_RINGING,
'recording_state' => Models\Activity::RECORDING_OFF,
'recording_reason_code' => $this->getVoiceRecordingReasonCode($team, $callerId),
'scheduled_start_time' => $now,
]);
/** @var Models\Session $session */
$session = $activity->sessions()->create([
'type' => Models\Session::TYPE_DIALER,
'region_id' => $roomOwner->getRegionId(),
'is_muted' => false,
]);
/** @var Models\Participant $caller */
$caller = $activity->participants()->create([
'lead_id' => $activity->lead_id ?? null,
'contact_id' => $activity->contact_id ?? null,
'phone_number' => $callerId,
'name' => $activity->prospect_name,
'enter_time' => $now,
]);
$caller->connections()->create([
'telephony_provider_id' => $callerCallSid,
'session_id' => $session->getId(),
'phone' => $callerId,
'direction' => 'inbound',
'type' => Connection::TYPE_PSTN,
'opened_at' => $now,
]);
/** @var Models\Participant $callee */
$callee = $activity->participants()->create([
'user_id' => $roomOwner->id,
'email' => $roomOwner->email,
'name' => $roomOwner->name,
'phone_number' => $phoneNumber,
]);
$callee->connections()->create([
'session_id' => $session->getId(),
'direction' => 'outbound-api',
'phone' => $phoneNumber,
'type' => Connection::TYPE_PSTN,
]);
$activity->update([
'from_participant_id' => $caller->id,
'to_participant_id' => $callee->id,
]);
$this->logger->debug(__METHOD__ . ': done', [
'callSid' => $data->getCallSid(),
'activity' => $activity->id_string,
'session' => $session->id_string,
'caller' => $caller->id_string,
'callee' => $callee->id_string,
]);
$activity->refresh();
return $activity;
}
private function getVoiceRecordingReasonCode(Models\Team $team, string $phoneNumber): int
{
$this->logger->debug(__METHOD__, [
'team' => $team->id_string,
'phone' => $phoneNumber,
]);
if (
! $team->hasComplianceModeRecordingPrompt()
&& ! $team->hasComplianceModeRecordingRestrictToOneSide()
&& ! $team->hasComplianceModeRecordingRestrictRecording()
) {
return 0;
}
/** @var Models\VoiceConsentPrefix|null $voiceConsentPolicy */
$voiceConsentPolicy = Models\VoiceConsentPrefix::query()
->whereRaw("? LIKE CONCAT(destination_prefix, '%')", [$phoneNumber])
->where(static function (Eloquent\Builder $builder) use ($team): void {
$builder
->whereNull('team_id')
->orWhere('team_id', $team->getId());
})
->orderByDesc('team_id')
->first();
if (! $voiceConsentPolicy instanceof Models\VoiceConsentPrefix || $voiceConsentPolicy->isAllowed()) {
return 0;
}
if ($team->hasComplianceModeRecordingPrompt()) {
// This number requires consent from the other party before recording the call.
return Models\Activity::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT;
}
if ($team->hasComplianceModeRecordingRestrictToOneSide()) {
return Models\Activity::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE;
}
if ($team->hasComplianceModeRecordingRestrictRecording()) {
return Models\Activity::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT;
}
return 0;
}
/**
* @throws ConfigurationException
* @throws TwilioException
*/
public function dialOrganiser(Models\Activity $activity): void
{
$this->logger->debug(__METHOD__, [
'activity' => $activity->id_string,
]);
/** @var Models\Participant $organiser */
$organiser = $activity->organizer;
$roomOwner = $activity->getUser();
$twilio = $this->twilioClientBuilder->build($activity->getTeam());
$canBeDialed =
$activity->isTypeSoftPhone()
&& ! $activity->hasStarted()
&& $activity->isPending()
&& $organiser->connections()
->where('type', '=', Connection::TYPE_PSTN)
->whereNull('opened_at')
->exists();
if (! $canBeDialed) {
throw new OutOfBoundsException('Cannot make an outbound call to this activity.');
}
/** @var Connection $organiserConnection */
$organiserConnection = $organiser->connections()
->where('type', '=', Connection::TYPE_PSTN)
->whereNull('opened_at')
->firstOrFail();
/** @var Models\Session $session */
$session = $organiserConnection->getSession();
$twilioConferenceSettings = $this->applyDefaultTwilioParticipantSettings($organiserConnection, [
'muted' => false,
'startConferenceOnEnter' => true,
'endConferenceOnExit' => true,
]);
// What number will the organizer see as caller id
$callerId = $roomOwner->getSoftPhoneNumber();
if ($callerId === null) {
$callee = $activity->participants()->whereNull('user_id')->first();
// This is a bridge call. We make it look like the callee is calling the organizer
$callerId = $callee->phone_number;
}
// What number will the prospect see as caller id
$calleeId = $organiser->getPhoneNumber();
$this->logger->debug(__METHOD__ . ': twilio call', [
'calleeId' => $calleeId,
'callerId' => $callerId,
]);
$twilioParticipant = $twilio->createParticipantInstance(
$session->id_string,
$callerId,
$calleeId,
$twilioConferenceSettings
);
$organiserConnection
->setTelephonyProviderId($twilioParticipant->callSid)
->save();
$session
->setTelephonyProviderId($twilioParticipant->conferenceSid)
->save();
$this->logger->debug(__METHOD__ . ': done', [
'activity' => $activity->id_string,
'session' => $session->id_string,
]);
}
public function dialCoach(Models\Activity $activity, Models\User $user): void
{
throw new \LogicException('Not implemented yet');
}
/**
* @throws ConfigurationException
* @throws TwilioException
*/
public function terminate(VO\ConferenceManager\ActivityTerminate $data): void
{
if (! $data instanceof VO\ConferenceManager\SoftphoneTerminate) {
throw new UnexpectedValueException(sprintf(
'Expecting an instance of "%s", but "%s" given.',
VO\ConferenceManager\SoftphoneTerminate::class,
\get_class($data)
));
}
$this->logger->debug(__METHOD__, [
'activity' => $data->getActivity()->id_string,
'user' => $data->getUser()->id_string,
]);
$activity = $data->getActivity();
$roomOwner = $activity->getUser();
$isCancelling = ! $activity->isInFiniteState() && ! $activity->isInProgress();
if ($isCancelling) {
$activity
->setStatus(Models\Activity::STATUS_CANCELLED)
->save();
}
/** @var Models\Session $session */
$session = $activity->sessions->first();
/** @var Models\Participant $organiser */
$organiser = $activity->organizer;
/** @var Connection $organiserConnection */
$organiserConnection = $organiser->connections()
->whereIn('type', [
Connection::TYPE_WEBRTC,
Connection::TYPE_PSTN,
])
->firstOrFail();
if (! $organiserConnection->hasTelephonyProviderId()) {
throw new LogicException(
'Unable to terminate call as we do not yet know the organiser telephony provider id',
);
}
$twilioClient = $this->twilioClientBuilder->build($activity->getTeam());
$twilioClient->terminateVoiceCall($organiserConnection->getTelephonyProviderId());
$session->hasTelephonyProviderId()
&& $twilioClient->terminateConference($session->getTelephonyProviderId());
$this->logger->debug(__METHOD__ . ': done', [
'activity' => $activity->id_string,
'user' => $roomOwner->id_string,
'session' => $session->id_string,
]);
}
public function answer(VO\ConferenceManager\ActivityAnswer $data): TwiML\VoiceResponse
{
$this->logger->debug(__METHOD__, [
'data' => $data,
]);
if ($data instanceof VO\ConferenceManager\SoftPhoneInboundAnswer) {
return $this->answerInboundCall($data);
}
if ($data instanceof VO\ConferenceManager\SoftPhoneOutboundAnswer) {
return $this->answerOutboundCall($data);
}
throw new LogicException('Unable to answer - not supported activity answer instance');
}
private function answerInboundCall(VO\ConferenceManager\SoftPhoneInboundAnswer $data): TwiML\VoiceResponse
{
$this->logger->debug(__METHOD__, [
'callSid' => $data->getCallSid(),
]);
$dateTime = now();
$activity = $this->create(
new VO\ConferenceManager\SoftPhoneInboundCreate(
$data->getCallerId(),
$data->getCallSid(),
$data->getUser()
)
);
/** @var Models\Participant $activityGuest */
$activityGuest = $activity->from;
$activityGuest
->setEnterTime($dateTime)
->save();
/** @var Connection $connection */
$connection = $activityGuest->connections()
->where('type', Connection::TYPE_PSTN)
->firstOrFail();
$connection
->setTelephonyProviderId($data->getCallSid())
->setOpenedAt($dateTime)
->save();
event(new Events\Activities\Connections\Opened($connection));
return $this->joinTwilioConference($connection, [
'startConferenceOnEnter' => true,
'endConferenceOnExit' => true,
'muted' => false,
]);
}
private function answerOutboundCall(VO\ConferenceManager\SoftPhoneOutboundAnswer $data): TwiML\VoiceResponse
{
$connection = $data->getConnection();
$participant = $connection->getParticipant();
$activity = $data->getActivity();
$organiser = $activity->organizer;
$dateTime = now();
$this->logger->debug(__METHOD__, [
'callSid' => $data->getCallSid(),
'connection' => $connection->id_string,
'participant' => $participant->id_string,
'activity' => $activity->id_string,
]);
if (! $participant->hasEnterTime()) {
$participant->update([
'enter_time' => $dateTime,
]);
}
$connection->update([
'is_muted' => $participant->isCoach(),
'opened_at' => $dateTime,
]);
event(new Events\Activities\Connections\Opened($connection));
if ($participant->isCoach()) {
/** @var Connection $roomOwnerConnection */
$roomOwnerConnection = $organiser->connections()->openCall()->firstOrFail();
return $this->joinTwilioConference(
$connection,
[
'coach' => $roomOwnerConnection->getTelephonyProviderId(),
]
);
}
return $this->joinTwilioConference(
$connection,
[
'startConferenceOnEnter' => true,
'endConferenceOnExit' => true,
'muted' => false,
]
);
}
private function determineUserCallerId(Models\User $user): string
{
if ($user->hasCallerId()) {
return $user->getCallerId();
}
// TODO: We should require a caller id to be verified before using the dialer
return $user->getSoftPhoneNumber() ?? $user->phone;
}
private function isRestExceptionAboutTwilioConferenceNotFound(string $exceptionMessage): bool
{
$startsWith = '[HTTP 404] Unable to create record: The requested resource';
$endsWith = 'was not found';
return Str::startsWith($exceptionMessage, $startsWith)
&& Str::endsWith($exceptionMessage, $endsWith);
}
/**
* @throws RestException
* @throws ConfigurationException
* @throws TwilioException
*/
public function dialOtherParty(Connection $callerConnection): self
{
$session = $callerConnection->getSession();
$activity = $session->getActivity();
$roomOwner = $activity->getUser();
$twilio = $this->twilioClientBuilder->build($activity->getTeam());
$this->logger->debug(__METHOD__, [
'session' => $session->id_string,
'activity' => $activity->id_string,
'user' => $roomOwner->id_string,
'connection' => $callerConnection->id_string,
]);
if (! $activity->isTypeSoftPhone() && ! $activity->isTypeSoftphoneInbound()) {
throw new UnexpectedValueException('Unexpected activity type');
}
$callee = $activity->to;
$calleeId = $callee->getPhoneNumber();
/** @var Connection $calleeConnection */
$calleeConnection = $callee->connections()
->whereIn('type', [
Connection::TYPE_PSTN,
Connection::TYPE_WEBRTC,
])
->firstOrFail();
$caller = $activity->from;
// we need to take the number from the connection
// as the one we store on participant level might be the one we call to the rep via PSTN mode
$callerId = $callerConnection->getPhoneNumber();
if (! $caller->is($callerConnection->getParticipant())) {
throw new LogicException(sprintf(
'Unexpected caller participant. Expected: "%s", Actual: "%s"',
$caller->id_string,
$callerConnection->getParticipant()->id_string
));
}
$twilioConferenceSettings = [
'muted' => false,
'startConferenceOnEnter' => true,
'endConferenceOnExit' => true,
];
$hasInboundRecording = $activity->isTypeSoftphoneInbound()
&& $roomOwner->checkSoftphoneInboundRecordPreference();
$hasOutboundRecording = $activity->isTypeSoftPhone()
&& $roomOwner->checkSoftphoneOutboundRecordPreference();
$isRecordingEnabled = $hasInboundRecording || $hasOutboundRecording;
$isRecordingRestricted = $activity->hasRecordingReasonCompliancePrompted()
|| $activity->hasRecordingReasonComplianceRestricted();
if ($isRecordingEnabled && ! $isRecordingRestricted) {
$twilioConferenceSettings = array_merge($twilioConferenceSettings, [
'record' => true,
'recordingChannels' => 'dual',
'recordingStatusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.recording.event'),
'recordingStatusCallbackMethod' => 'POST',
'recordingStatusCallbackEvent' => 'in-progress completed absent',
]);
if ($activity->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {
$twilioConferenceSettings['recordingTrack'] = $activity->isTypeSoftPhone()
? 'outbound'
: 'inbound';
}
}
try {
if ($activity->hasRecordingReasonCompliancePrompted()) {
$this->logger->info('[Softphone] Request compliance prompt via outbound call', [
'activity_uuid' => $activity->getUuid(),
'session' => $session->id_string,
'conference_sid' => $session->getTelephonyProviderId(),
]);
$callInstance = $twilio->createCall(
$callerId,
$calleeId,
$this->urlGenerator->route('jiminny.webhook.softphone.compliance.prompt', [
'session' => $session->id_string,
'connection' => $calleeConnection->id_string,
]),
$this->applyDefaultTwilioParticipantSettings($calleeConnection, $twilioConferenceSettings)
);
$calleeConnection->update([
'telephony_provider_id' => $callInstance->sid,
'parent_connection_id' => $callerConnection->getId(),
]);
} else {
$twilioParticipantConnection = $twilio->createParticipantInstance(
$session->getTelephonyProviderId(),
$callerId,
$calleeId,
$this->applyDefaultTwilioParticipantSettings($calleeConnection, $twilioConferenceSettings)
);
$calleeConnection->update([
'telephony_provider_id' => $twilioParticipantConnection->callSid,
]);
}
} catch (RestException $restException) {
if (! $this->isRestExceptionAboutTwilioConferenceNotFound($restException->getMessage())) {
throw $restException;
}
if (! $activity->isInFiniteState()) {
$activity
->setStatus(Models\Activity::STATUS_CANCELLED)
->save();
$message = __METHOD__ . ': activity.status -> cancelled';
} else {
$message = sprintf(
__METHOD__ . ': not setting to cancelled, activity.status is %s',
$activity->getStatus()
);
}
$this->logger->info($message, [
'activity' => $activity->id_string,
'exception' => $restException,
]);
}
$this->logger->debug(__METHOD__ . ': done', [
'session' => $session->id_string,
'activity' => $activity->id_string,
'user' => $roomOwner->id_string,
'connection' => $callerConnection->id_string,
]);
return $this;
}
private function applyDefaultTwilioParticipantSettings(Connection $connection, array $override = []): array
{
$session = $connection->getSession();
$default = [
'beep' => false,
'muted' => true,
'startConferenceOnEnter' => true,
'endConferenceOnExit' => false,
'record' => false,
'waitUrl' => '',
'statusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.participant.event', [
'connection' => $connection->id_string,
]),
'statusCallbackEvent' => [
'initiated',
'ringing',
'answered',
'completed',
],
'statusCallbackMethod' => 'POST',
'conferenceStatusCallbackEvent' => implode(' ', [
'start',
'end',
'join',
'leave',
'mute',
'hold',
]),
'conferenceStatusCallbackMethod' => 'POST',
'conferenceStatusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.conference.event', [
'session' => $session->getIdString(),
]),
];
if ($session->hasRegion()) {
$default['region'] = $session->getRegion()->getName();
}
return array_merge($default, $override);
}
private function applyDefaultTwilioConferenceSettings(Models\Session $session, array $override = []): array
{
$default = [
'beep' => false,
'muted' => true,
'startConferenceOnEnter' => false,
'endConferenceOnExit' => false,
'waitUrl' => '',
'statusCallbackEvent' => implode(' ', [
'start',
'end',
'join',
'leave',
'mute',
'hold',
// 'speaker',
]),
'statusCallbackMethod' => 'POST',
'statusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.conference.event', [
'session' => $session->getIdString(),
]),
];
if ($session->hasRegion()) {
$default['region'] = $session->getRegion()->getName();
}
return array_merge($default, $override);
}
private function joinTwilioConference(Connection $connection, array $options = []): TwiML\VoiceResponse
{
$session = $connection->getSession();
$activity = $session->getActivity();
$roomOwner = $activity->getUser();
$this->logger->debug(__METHOD__, [
'connection' => $connection->id_string,
'session' => $session->id_string,
'activity' => $activity->id_string,
'user' => $roomOwner->id_string,
]);
$voiceResponse = new TwiML\VoiceResponse();
$voiceResponse->dial()
->setAction($this->urlGenerator->route('jiminny.webhook.softphone.participant.event', [
'connection' => $connection->id_string,
]))
->conference(
$session->getIdString(),
$this->applyDefaultTwilioConferenceSettings($session, $options)
);
$this->logger->debug(__METHOD__ . ': done', [
'session' => $session->id_string,
'result' => $voiceResponse,
]);
return $voiceResponse;
}
}...
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faVsco.js – CreateTeamRequest.php
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Project: faVsco.js, menu
#12092 on JY-20613-allow- Project: faVsco.js, menu
#12092 on JY-20613-allow-owner-role-on-team-setup, menu
Start Listening for PHP Debug Connections
UserInvitationDTOTest
Run 'UserInvitationDTOTest'
Debug 'UserInvitationDTOTest'
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Project: faVsco.js, menu
#12092 on JY-20613-allow- Project: faVsco.js, menu
#12092 on JY-20613-allow-owner-role-on-team-setup, menu
Start Listening for PHP Debug Connections
UserInvitationDTOTest
Run 'UserInvitationDTOTest'
Debug 'UserInvitationDTOTest'
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Search Everywhere
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Code changed:
Hide
PhostormFV faVsco.js~VIewINavicareCode#12092 on JY-20613-allow-owner-role-on-teWindowroledey© GroupController.php©JobTitleController.phpMomentController.php© PlaybookCategoryController.php© PlaybookController.php> D Telephony~ D Webhook> D Hubspot• D IntegrationAppsuoscriptionsc) Acuivilyprovidercontroller.ong©) Acuivitylranscriptioneontroller.onpc) basecontroller.ong© CalendarController.phpc) keporController.one© SoftphoneWebhookController.phpC.AbstractController.oho© CommentContextinterface.phpC) [EMAIL]© Client.phpE UserInvitationDTOTest.php© ClientTest.php© EditTeamRequest.phpdeclare(strict_types=1);namespace Jiminny\Http\Requests\Settings\Teams;› use ...final class CreateTeamRequest extends FormRequestuse ValidatesBillingAddresses;public function authorize(): boolrecurn true.public function rules(): arrayl© ExportController.php© FrontendController.phpT FrontendControllerTrait.php© GeocodingController.phpC) HealthCheckController.oho© LiveCoachController.php© MissingTeamController.php© MobileController.php@)NotificationController.ong© NotificationProviderController.php© PlaybackController.php© PlaylistController.php©PusherController.php© SlackController.php© SupportController.php© TeamSetupController.php© UserAutomatedReportsController.php© WelcomeController.php> C Middlewarev D Requests> DAPIDAuthE Kloskv 7 SettinasAiCallScoringM AutoScorina• M SecuritySexistingFeatures = implode( separator:)" .', FeatureEnum: :names());Srules ='name' => "requzred', "strino'. 'max:150']'owner_email' = ['required',' email'],'owner_role' = L'required', 'in:'implode( separator.)".. [User:: ROLE ANALYST.ID],'account 1d' => 'required', 'uuid:accounts''calendar' →> ['required', 'string", 'max:150'],'eom' => "'required', Istrino' 'max:150'1'features' => ['array'],Ifeatures *' => ['in:t SexistinaFeaturesii'domain' => ['sometimes', 'nullable', 'max:150'],'tier_id' => ['required', 'uvid:tiers'],'partner_id' => ['sometimes','nullable', 'uuid:partners'],Sfeatures = Sthis->input( key: 'features"):if (in_array (FeatureEnum: :DIALER->name, $features)) €// Add Billing address rules$rules += $this->getBilLingAddressRules();(c) CreatelnvitationRequast. nhn.Request nho© DeactivateTeamMemberRequest.P 53(C) EditTeamPequest nhnpublic function getownerzmarlo: strinareturn Sthis->inout key:owner emarl")Cascadef Support Daily - in 22m100% S28• Wed 20 May 14:38:11U UserinvitationDTOTestTesting SmsReceivedFix Userinvitationdte+0 ..E laravel.logjiminny.users [PROD]tid jiminny.users (EU]4 SF [jiminny@localhost]y KernelpnpA console [EU]A console [STAGING]© SoftPhoneManager.php xfiii crm_configurations (EU]Tinal readonly class sortrnonenanacer anolements conterenceranaderpublic const string COMPLIANCE_PROMPT_ACCEPT_DIGIT = '1';HS_Jocal (jiminny@localhost]© TextMessagingService.php& console [Pkol)т | A8 ×1^public function __construct(private ProviderRegistry $crmProviderRegistry,private Webhook $urlGenerator,private ActivityService $activityService,private LoggerInterface $logger,private TwilioClientBuilder $twilioClientBuilder,) f.}44 @ >public function create(VO\ConferenceManager\ActivityCreate $data): Models\Activity{……}prsvate funetion oresteoutsounshetivty vo| Conferenekenagen SorePhoneoutsounefreate Stte): Hose1e Aetivi$startTime = microtime( as_float: true);Sthis->logger->debug(_METHOD,['data' => $data,Snow = nowobSuser = $data->getUser();Steam = Suser->qetTeamolSphoneNumber = Scata->qetPhoneNumbero:Scoute = sdata->oetPhoneRouteoif (! Sthis-›activityService-›teamCanDial(Steam, $phoneNumber)) €Srearon = aetReaionBvNumberSohoneNumber Susen->aetCountrvCode0n=throw new LogicException(sprintf('Sorry, dialing %s is not available with your subscription.'Please contact your manager to enable additional destinations.',...values: Sregion ?? 'this number'$lead = null;Saccount = null:sconcact = nuul:Sstage = nuuuiSopportunity = null;II Setup services.ScrmService = Sthis->crmProviderReqistry->get(Steam->crm->provider)if (! Suser->isCrmRequired()) €ScrmService->setuser(Suser->team->owner)Cascade Code *•Kick off a new project. Make changesacross your entre codedase• Testina SmsReceived NotificationFix UserinvitationDTotes© Text Relay Email Alias Setup and FilteringAsk anvthina (884-L)WN Windsurf Toams 22.25 UTF.8f?4 spaces...
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2026-05-20T11:38:10.758317+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-20/1779 /Users/lukas/.screenpipe/data/data/2026-05-20/1779277090758_m1.jpg...
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PhpStorm
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faVsco.js – CreateTeamRequest.php
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monitor_1
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Project: faVsco.js, menu
#12092 on JY-20613-allow- Project: faVsco.js, menu
#12092 on JY-20613-allow-owner-role-on-team-setup, menu
Start Listening for PHP Debug Connections
UserInvitationDTOTest
Run 'UserInvitationDTOTest'
Debug 'UserInvitationDTOTest'
More Actions
JetBrains AI
Search Everywhere
IDE and Project Settings...
|
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Project: faVsco.js, menu
#12092 on JY-20613-allow- Project: faVsco.js, menu
#12092 on JY-20613-allow-owner-role-on-team-setup, menu
Start Listening for PHP Debug Connections
UserInvitationDTOTest
Run 'UserInvitationDTOTest'
Debug 'UserInvitationDTOTest'
More Actions
JetBrains AI
Search Everywhere
IDE and Project Settings
SlackFileEditViewGoHistoryWindowHelpAPPDOCKER381DEV (-zsh)₴82To github.com:jiminny/app.gitc4e163f3e7..f885e531abJY-20613-allow-owner-role-on-team-setup -> JY-20613-allow-ownerlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/jiminny/app (JY-20613-allow-owner-role-on-team-On branch JY-20915-add-domain-specific-email-text-relayYour branch is up to date with 'origin/JY-20915-add-domain-specific-email-text-relay'.Changes to becommitted:(use "git restore --staged ‹file>..." to unstage)new file:tests/Unit/Notifications/Activities/SmsReceivedTest.phpChanges not staged for commit:Cuse"gitadd‹file›...to updatewhat willbecommitted)Cuse"git restore ‹file›...to discard changesin working directory)modified:.env.localmodified:app/Console/Commands/JiminnyDebugCommand.phpmodified:config/logging.phpUntracked files:Cuse "git add<file>..."to include in what will be committed)env.nikilocalenv.otherWEBHOOK_FILTERING_IMPLEMENTATION.mdapp/Console/Commands/Crm/Hubspot/SimulateWebhooksCommand.phpapp/Console/Commands/Reports/CreateMockAskJiminnyReportResultCommand.phpids.txtpublic/favicon.icoraw_sql_query.sqltests/Unit/Policies/CanAccessAiReportsTest.phplukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/jiminny/app (JY-20915-add-domain-specific-emaidocker exec-it docker_lamp_1 ./vendor/bin/php-cs-fixer fix --config=.php-cs-fixer.dist.plPHP CS Fixer 3.87.1 Alexander by Fabien Potencier, Dariusz Ruminskiandcontributors.PHPruntime: 8.3.30Running analysis on 7 cores with 10 files per process.Parallel runner is an experimental feature and may be unstable, use it at your own risk.Loadedconfig default from".php-cs-fixer.dist.php".5690/5690 [100%Fixed 0 of 5690 files in 76.177 seconds, 60.00 MB memory usedWhat's next:Try Docker Debug for seamless, persistent debugging tools in any containeror image »Learn more at https://docs.docker.com/go/debug-cli/lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/jiminny/app (JY-20915-add-domain-specific-emaiHomeDMsActivityFilesLater..•More+> 0(alo]Support Daily • in 22 m100% <28• Wed 20 May 14:38:10→Describe what you are looking forJiminny ...# general# happy_birthday# jiminny-bg# platform-tickets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of _jimi...0 Direct messages. Nikolay Yankov®. Aneliya AngelovaStoyan Tanevdo James Graham8. Stefka StoyanovaGalya Dimitrova€. Vasil Vasilev. Stoyan Tomov*:Todor StamatovMario GeorgievLukas Kovalik y...l:: AppsToastJira CloudNikolay Yankov6 0MessagesAdd canvas@ Files+добре, иам комYesterdayLukas Kovalik 1:53 PMда гледам гиaudeNikolay Yankov 2:13 PMКачих клипче тук - добре се държиhttps://github.com/jiminny/app/pull/12098Today ~Nikolay Yankov 12:11 PMПушнах за Saved Search в сьщия бранчSaved for later • Due in 42 minutesако искаш виж на планетатаNikolay Yankov 1:01 PMЛукас, има коментари от ClaudeLukas Kovalik 2:35 PMНики при таска за owner roles трябва да махнемrecorder & voiceгледам че при мен май има само валидацияте през FE ли са някъде дефинирани?Nikolay Yankov 2:37 PMЗащо, нали го има в условието?Lukas Kovalik 2:38 PMГаля иска да се махнеMessage Nikolay Yankov...
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faVsco.js – CreateTeamRequest.php
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Project: faVsco.js, menu
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Project: faVsco.js, menu
PhostormFV faVsco.js~Iavi Project: faVsco.js, menu
PhostormFV faVsco.js~Iavicatecode#12092 on JY-20613-allow-owner-role-on-Proletey© TeamController.php x CreateTeamRequest.phpxE UserInvitationDTOTest.php© OrganizationLicensesController.php© OrganizationMembersController.phpMatcnActviycmmbata.ong© Client.php© ClientTest.php© OrganizationRetentionPolicyController© OrganizationRolesController.php© OrganizationSyncController.php19tinal class Teamcontroller extends controulen4 PartnerController.php© PhoneNumberController.php© PlaybackController.php* Create a new team. suoscrintion ond invitation.© PlaylistController.php© ScimController.phpSidekickController.php24 (QgSoftphoneController.phpc) ssocontroller.onoc) suoscripuioncontroller.ono©TeamAiAutomationController.phpC) TeamAiContextController.ohvTeamController.phpPOST laoi/v1/settpublic function store(CreateTeamRequest Srequest,CreateTeam $createTeam,InviltelsertoTeamAction SinvitelsertoTeamAction.): void (/** @var User $teamCreator */$teamCreator = Srequest->user();C)Teaminsiahtscontroller.oho© TranscriptionController.phptry {c)Translationcontrolller.ono©UserController.php$data = Srequest->all();$team = $createTeam->handLe($teamCreator, $data, $request->getDomain()):C) VocabularvController.ohvM Auth> M CustomerAoiInternalv D Kiosk$inviteUserToTeamAction->execute(UserInvitationDT0::for0wner($request, $team));} catch (\Exception $exception) {Loq::error( message: "An error occurred while creating team'. ['e message' => Sexception->qetMessageO.'e code' => Sexception->qetlodeo.>D Teams©ActivityController.phpAutomatedReportsController.php© DashboardController.phpthrow sexcentzon:© ImpersonationController.php(c) MediaPioelineController.onp© OrganizationsController.php© PartnersController.php© ProfileController.php47103c) Searchcontroller.php~D Settings› D Coaching> D Profilev D Teams> M Billind> DUtilspublic function editaTeam $team,EditTeamRequest Sreauest.EditTeam SeditTeam.): JsonResponse {/** @var User $teamEditor */$teamEditor = $request->user();SeditTeam->handle($team, SteamEditor, Srequest-›all(), Srequest);@ IntegrationController.ohp(©) InvitationController.ohoreturn response()->json([], JsonResponse: :HTTP_OK);@ OrganizationSettinasController.ohr(C) TeamActivitvController.oho© TeamCoachinaSettinasController,, 59Yc) TeamController nho(C) TeamDealinsiahtcSettinaControllen(C) TeamDomainsController nhnloblsupoont Dally • In zzm100% 52• wea zu May 14.30.00CascadeU UserInvitationDTOTestTesting SmsReceivedFix UserinvitationdteCascade+O •© EditTeamRequest.phpE laravel.logiID jiminny.users [PROD]tib jiminny.users (EU]4 SF [jiminny@localhost]y KernelpnpA console [EU]A console [STAGING]© SoftPhoneManager.php xfiii crm_configurations (EU]Tinal readonly class sortrnonenanacer anolements conterenceranaderpublic const string COMPLIANCE_PROMPT_ACCEPT_DIGIT = '1';A HS_Jocal (jiminny@localhost]© TextMessagingService.phpA console [Pkol)Mа8мілуpublic function __construct(private ProviderRegistry $crmProviderRegistry,private Webhook $urlGenerator,private ActivityService $activityService,private LoggerInterface $logger,private TwilioClientBuilder $twilioClientBuilder,) f.}44 € >public function create(VO\ConferenceManager\ActivityCreate $data): Models\Activity{……}prsvate funetion oresteoutsounshetivty vo| Conferenekenagen SorePhoneoutsounefreate Stte): Hose1e Aetivi$startTime = microtime( as_float: true);Sthis->logger->debug(_METHOD,['data' => $data,Snow = nowobSuser = $data->getUser();Steam = Suser->qetTeamolSphoneNumber = Scata->qetPhoneNumbero:Scoute = sdata->oetPhoneRouteoif (! Sthis-›activityService-›teamCanDial(Steam, $phoneNumber)) €Srearon = aetReaionBvNumberSohoneNumber Susen->aetCountrvCode0n=throw new LogicException(sprintf('Sorry, dialing %s is not available with your subscription.'Please contact your manager to enable additional destinations.',...values: Sregion ?? 'this number'$lead = null;Saccount = null:sconcact = nuul:Sstage = nuuuiSopportunity = null;II Setup services.ScrmService = Sthis->crmProviderRegistry->qet(Steam->crm->provider)if (! Suser-›isCrmRequired()) €ScrmService->setuser(Suser->team->owner)WCascade Code *•Kick off a new project. Make changesacross your entre codedase• Testina SmsReceived NotificationFix UserinvitationDTotes© Text Relay Email Alias Setup and FilteringAsk anvthina (884-L)« Code SWF-1.6W Windsurf Teams42-20f 4 spaces...
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PhpStorm
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faVsco.js – CreateTeamRequest.php
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SlackFileEditViewGoHistoryWindowHelpAPPDOCKER₴81DE SlackFileEditViewGoHistoryWindowHelpAPPDOCKER₴81DEV (-zsh)₴2To github.com:jiminny/app.gitc4e163f3e7..f885e531abJY-20613-allow-owner-role-on-team-setup -> JY-20613-allow-ownerlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/jiminny/app (JY-20613-allow-owner-role-on-team-On branch JY-20915-add-domain-specific-email-text-relayYour branch is up to date with 'origin/JY-20915-add-domain-specific-email-text-relay'.Changes to becommitted:Cuse "git restore --staged‹file>..." to unstage)new file:tests/Unit/Notifications/Activities/SmsReceivedTest.phpChanges not staged for commit:Cuse"gitadd‹file›...Cuse"git restore ‹file›...to update what willbecommitted)to discard changesin working directory)modified:.env.localmodified:app/Console/Commands/JiminnyDebugCommand.phpmodified:config/logging.phpUntracked files:Cuse "git add<file>..."to include in what will be committed)env.nikilocalenv.otherWEBHOOK_FILTERING_IMPLEMENTATION.mdapp/Console/Commands/Crm/Hubspot/SimulateWebhooksCommand.phpapp/Console/Commands/Reports/CreateMockAskJiminnyReportResultCommand.phpids.txtpublic/favicon.icoraw_sql_query.sqltests/Unit/Policies/CanAccessAiReportsTest.phplukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/jiminny/app (JY-20915-add-domain-specific-emaidocker exec-it docker_lamp_1 ./vendor/bin/php-cs-fixer fix --config=.php-cs-fixer.dist.plPHP CS Fixer 3.87.1 Alexander by Fabien Potencier, Dariusz Ruminskiandcontributors.PHPruntime: 8.3.30Running analysis on 7 cores with 10 files per process.Parallel runner is an experimental feature and may be unstable, use it at your own risk.Loadedconfig default from".php-cs-fixer.dist.php".5690/5690 [100%Fixed 0 of 5690 files in 76.177 seconds, 60.00 MB memory usedWhat's next:Try Docker Debug for seamless, persistent debugging tools in any containeror image »Learn more at https://docs.docker.com/go/debug-cli/lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/jiminny/app (JY-20915-add-domain-specific-emai•HomeDMsActivityFilesLater..•More+aol§ Support Daily • in 22 m100% (C478•Wed 20 May 14:38:08ED→Describe what you are looking forJiminny ...# general# happy_birthday# jiminny-bg# platform-tickets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of_jimi...0 Direct messages. Nikolay Yankov8. Aneliya AngelovaStoyan Tanevdo James Graham8. Stefka StoyanovaGalya Dimitrova€. Vasil Vasilev. Stoyan Tomov*: Todor StamatovMario GeorgievLukas Kovalik y...l:: AppsToastJira CloudNikolay Yankov6 0MessagesAdd canvasдобре, иам ком@ Filesaude+YesterdayLukas Kovalik 1:53 PMда гледам гиNikolay Yankov 2:13 PMКачих клипче тук - добре се държиhttps://github.com/jiminny/app/pull/12098Today ~Nikolay Yankov 12:11 PMПушнах за Saved Search в сьщия бранчSaved for later • Due in 42 minutesако искаш виж на планетатаNikolay Yankov 1:01 PMЛукас, има коментари от ClaudeLukas Kovalik 2:35 PMНики при таска за owner roles трябва да махнемrecorder & voiceгледам че при мен май има само валидацияте през FE ли са някьде дефинирани?Nikolay Yankov 2:37 PMЗащо, нали го има в условието?Lukas Kovalik 2:38 PMГаля иска да се махнеMessage Nikolay Yankov...
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SlackFileEditViewGoHistoryWindowHelpAPPDOCKER₴81DE SlackFileEditViewGoHistoryWindowHelpAPPDOCKER₴81DEV (-zsh)₴2To github.com:jiminny/app.gitc4e163f3e7..f885e531abJY-20613-allow-owner-role-on-team-setup -> JY-20613-allow-ownerlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/jiminny/app (JY-20613-allow-owner-role-on-team-On branch JY-20915-add-domain-specific-email-text-relayYour branch is up to date with 'origin/JY-20915-add-domain-specific-email-text-relay'.Changes to becommitted:Cuse "git restore --staged‹file>..." to unstage)new file:tests/Unit/Notifications/Activities/SmsReceivedTest.phpChanges not staged for commit:Cuse"gitadd‹file›...Cuse"git restore ‹file›...to update what willbecommitted)to discard changesin working directory)modified:.env.localmodified:app/Console/Commands/JiminnyDebugCommand.phpmodified:config/logging.phpUntracked files:Cuse "git add<file>..."to include in what will be committed)env.nikilocalenv.otherWEBHOOK_FILTERING_IMPLEMENTATION.mdapp/Console/Commands/Crm/Hubspot/SimulateWebhooksCommand.phpapp/Console/Commands/Reports/CreateMockAskJiminnyReportResultCommand.phpids.txtpublic/favicon.icoraw_sql_query.sqltests/Unit/Policies/CanAccessAiReportsTest.phplukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/jiminny/app (JY-20915-add-domain-specific-emaidocker exec-it docker_lamp_1 ./vendor/bin/php-cs-fixer fix --config=.php-cs-fixer.dist.plPHP CS Fixer 3.87.1 Alexander by Fabien Potencier, Dariusz Ruminskiandcontributors.PHPruntime: 8.3.30Running analysis on 7 cores with 10 files per process.Parallel runner is an experimental feature and may be unstable, use it at your own risk.Loadedconfig default from".php-cs-fixer.dist.php".5690/5690 [100%Fixed 0 of 5690 files in 76.177 seconds, 60.00 MB memory usedWhat's next:Try Docker Debug for seamless, persistent debugging tools in any containeror image »Learn more at https://docs.docker.com/go/debug-cli/lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/jiminny/app (JY-20915-add-domain-specific-emai•HomeDMsActivityFilesLater..•More+aol§ Support Daily • in 22 m100% (C478•Wed 20 May 14:38:08ED→Describe what you are looking forJiminny ...# general# happy_birthday# jiminny-bg# platform-tickets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of_jimi...0 Direct messages. Nikolay Yankov8. Aneliya AngelovaStoyan Tanevdo James Graham8. Stefka StoyanovaGalya Dimitrova€. Vasil Vasilev. Stoyan Tomov*: Todor StamatovMario GeorgievLukas Kovalik y...l:: AppsToastJira CloudNikolay Yankov6 0MessagesAdd canvasдобре, иам ком@ Filesaude+YesterdayLukas Kovalik 1:53 PMда гледам гиNikolay Yankov 2:13 PMКачих клипче тук - добре се държиhttps://github.com/jiminny/app/pull/12098Today ~Nikolay Yankov 12:11 PMПушнах за Saved Search в сьщия бранчSaved for later • Due in 42 minutesако искаш виж на планетатаNikolay Yankov 1:01 PMЛукас, има коментари от ClaudeLukas Kovalik 2:35 PMНики при таска за owner roles трябва да махнемrecorder & voiceгледам че при мен май има само валидацияте през FE ли са някьде дефинирани?Nikolay Yankov 2:37 PMЗащо, нали го има в условието?Lukas Kovalik 2:38 PMГаля иска да се махнеMessage Nikolay Yankov...
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PhpStorm
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faVsco.js – TeamController.php
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rireroxcalVIewMistorbookmarksProtllesWindowmelprTa rireroxcalVIewMistorbookmarksProtllesWindowmelprTavsco.s#12092 on JY-20613-allow-owner-iProledey© TeamController.php X CreateTeamRequest.php› D ConferenceHandlerMatcnAcuviycrmData.ong© Client.php• _ conterencemanageresortPnonemanager.ong© ConferenceCallbackHandler.phpConferenceManager.phpDDIOC Event>D Exceptionm JobW ResolveiService24103,DVO© TwilioConstants.phpc)TwiioReoositorv.onoUoloaden7 UriGeneratorD UtilityM UuidN WaveformN WehhooksWorkflow›> D ConfigurationD Console• D Commands>@ Activities>@ Analytics)mCnlondarev 0Crm> D Hubspot• IntegrationApp>D Traitsc) AddLavoutEntities.phpc) AutoloaDelavedcommand.phoc) BacktillOpportunityUserFromaccountC3ullhorncommandAostract.ono47103C) BullhornPinaCommand.ohvC) BullhornSearchCommand.onvC) BullhornSessionCommand.ohv@ CheckActivitvLoagableCommand.ohp© CleanDuplicateFieldDataCommand.ohC) [EMAIL]@ LoaActivitiesCommand.ohn© ManageSyncStrategyCommand.phpC) [EMAIL]) Match@nnortunitvActivitiesCommandlC) MiarateProvider nhn.C) ProceccHuhsnot@biectsSvncRatches(c DurcoDolatod@nnortunitiacCommandlc DocotGovornorl imite nhnl© SendNotLoqged.phpSetupActivityTypeForFollowUp.phpUserinvitationdTolest.onp© ClientTest.php* Create a new team. suoscrintion ond invitation.POST laoi/vi/setpublic function storedCreateTeamReauest SreauestCreateTeam ScreateTeam,InviltelsertoteamAction SinvitelsertoTeamAction.): void i/** @var User $teamCreator */SteamCnpaton = Sreauest->usenotry{$data = Srequest->allO:$team = $createTeam->handle(SteamCreator, $data, Srequest->getDomainO):SinviteUserToTeamAction->execute(UserInvitationDT0:: for0wner(Srequest, $team)):} catch (\Exception Sexception) {Loq::error( message: "An error occurred while creating team'. ['e message' => Sexception->qetMessageO'e code' => Sexception->qetlodeo.public function editaTeam Steam..EditTeamRequest Sreauest.EditTeam SeditTeam.): JsonResponse {/** Ovar User $teamEditor */SteamEditon = Srequest->usenorSeditTeam->handle(Steam. SteamEditon, Srequest->all0, Srequest)•return response()->json([], JsonResponse: :HTTP_OK);= custom.log= laravel.log© EditTeamRequest.phptii jiminny.users [PROD](C) Korntid jiminny.users (EU]44 0 >103105fiii crm_copublic const stipublic functionnrivate Provprivate Webhnrivate Act.Mrevale Logsprivate Twin)4.3public functionPravate TunetaOlSctartTime =Sth1S-> L0096'data' =Snow = now))Suser = SdatSteam = Suse$device = $dSroute = Sde1f d Sthis.Srearonthrow ne$lead = nul1Cansount =n$contact = n$stage = nulSopportunityI/ Setup serScrmServiceif (u Suser-SermsertPlatform Sprint 4 Q2 - Platform Te-7 Service-Desk - Queues - PlatformJY-20676 delete AJ reports relateJY-20915 add alias for EU by Lakyl€ Coverage on New Code - app in Ji[JY-20915] Add environment-specO Pipelines - jiminny/app•Allow owner's role to be select X- New Tabhelsuppont Dally • In 23m100% L2Wed 20 May 14:37:40github.com/jiminny/app/pull/12092/changes#diff-7e90fff67f4d6764cf3f3e76a0e576025ba914a5115e3562a6960c20053ckAllow owner's role to be selected when setting uo a tria #120921?n OpenLakyLak wants to merge 14 commits into master from JY-20613-allow-owner-role-on-team-sr 0/6 viewed...gs/Kiosk/modals/EditTeamModal/EditTeamModal.vue v **+36 -16 0002Viewed• Filter files...v • app116117• — DTO/Invitation[ UserinvitationDTO.ohp/119|v - Http/Requests/Settings/Teams#) CreateTeamRequest.php(E EditTeamReauest.ohpv = front-end/src/components/Settin..v — tests_E EditTeamModal.spec.js2301231* EditTeamModal.vue• tests/Feature/DTO232E UserInvitationDTOTest.php23312341329330333eeThno,l Thos,o cev-11="soTtpnonecnabled":disabled="flags.billingDisabled"134:disabled="flags.billingDisabled"</d1V></d1v>‹div :class="$style.tearsGrid"><div :class="$stvle.tearsGrid"><d1v : class="Sstyle.section11tle"><div :class="Sstyle.sect1on11tle">C@ -228,9 +244,7 @@ async function getCrmServices) ‹async function getPartnerso) {const ‹ error, data› = awalt trycatchasync function getPartners() {const { error, data } = awaittryCatch(axios.aet("/ani/v1/kiosk/nartners")):axlos.qet/ap1/v1/k10Sk/partners,it('error) return data.data.data;if (terror) return data.data.data:249console.error(error);console.error(error;aa -328.6 ÷342.12 @a const < tierModel. featuresGrouos › = useFeaturesManager@):const { requireSyncPeriod } =const 1 reau1resyncPer10dt =useRequireSvncPeriod0).useRequireSvncPeriod)345+ const ownerRoleOntions =({id: "recorder", label: "Recorder" }."id: "recorder and voice". label: "Recorder &Voice" }."id: "analvst", label: "Analvst" ?.349+ ]:const drawerAttrs = computed (() => ({|const drawerAttrs = computed(() => ({as: AppForm,title: flaqs.teamCreated ? "Edit Organization"3521as: AnnForm.title: flags.teamCreated ? "Edit Organization"* "Setuo Account".*"Setuo Account".v tests/Feature/DT0/UserInvitationDT0Test.php {+62-30001Viewedaa -20,8 +20,8 aa public function testCreateFromInvitation(): void/** Avar Invitation Sinvitation *//** @var Invitation Sinvitation */Sinvitation = Invitation::tactory-Sinvitation = Invitation::factory)->create("'email' = '[EMAIL]','email' = 'Testaqmail.com',...
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rireroxcalVIewMistorbookmarksProtllesWindowmelprTa rireroxcalVIewMistorbookmarksProtllesWindowmelprTavsco.s#12092 on JY-20613-allow-owner-iProledey© TeamController.php X CreateTeamRequest.php› D ConferenceHandlerMatcnAcuviycrmData.ong© Client.php• _ conterencemanageresortPnonemanager.ong© ConferenceCallbackHandler.phpConferenceManager.phpDDIOC Event>D Exceptionm JobW ResolveiService24103,DVO© TwilioConstants.phpc)TwiioReoositorv.onoUoloaden7 UriGeneratorD UtilityM UuidN WaveformN WehhooksWorkflow›> D ConfigurationD Console• D Commands>@ Activities>@ Analytics)mCnlondarev 0Crm> D Hubspot• IntegrationApp>D Traitsc) AddLavoutEntities.phpc) AutoloaDelavedcommand.phoc) BacktillOpportunityUserFromaccountC3ullhorncommandAostract.ono47103C) BullhornPinaCommand.ohvC) BullhornSearchCommand.onvC) BullhornSessionCommand.ohv@ CheckActivitvLoagableCommand.ohp© CleanDuplicateFieldDataCommand.ohC) [EMAIL]@ LoaActivitiesCommand.ohn© ManageSyncStrategyCommand.phpC) [EMAIL]) Match@nnortunitvActivitiesCommandlC) MiarateProvider nhn.C) ProceccHuhsnot@biectsSvncRatches(c DurcoDolatod@nnortunitiacCommandlc DocotGovornorl imite nhnl© SendNotLoqged.phpSetupActivityTypeForFollowUp.phpUserinvitationdTolest.onp© ClientTest.php* Create a new team. suoscrintion ond invitation.POST laoi/vi/setpublic function storedCreateTeamReauest SreauestCreateTeam ScreateTeam,InviltelsertoteamAction SinvitelsertoTeamAction.): void i/** @var User $teamCreator */SteamCnpaton = Sreauest->usenotry{$data = Srequest->allO:$team = $createTeam->handle(SteamCreator, $data, Srequest->getDomainO):SinviteUserToTeamAction->execute(UserInvitationDT0:: for0wner(Srequest, $team)):} catch (\Exception Sexception) {Loq::error( message: "An error occurred while creating team'. ['e message' => Sexception->qetMessageO'e code' => Sexception->qetlodeo.public function editaTeam Steam..EditTeamRequest Sreauest.EditTeam SeditTeam.): JsonResponse {/** Ovar User $teamEditor */SteamEditon = Srequest->usenorSeditTeam->handle(Steam. SteamEditon, Srequest->all0, Srequest)•return response()->json([], JsonResponse: :HTTP_OK);= custom.log= laravel.log© EditTeamRequest.phptii jiminny.users [PROD](C) Korntid jiminny.users (EU]44 0 >103105fiii crm_copublic const stipublic functionnrivate Provprivate Webhnrivate Act.Mrevale Logsprivate Twin)4.3public functionPravate TunetaOlSctartTime =Sth1S-> L0096'data' =Snow = now))Suser = SdatSteam = Suse$device = $dSroute = Sde1f d Sthis.Srearonthrow ne$lead = nul1Cansount =n$contact = n$stage = nulSopportunityI/ Setup serScrmServiceif (u Suser-SermsertPlatform Sprint 4 Q2 - Platform Te-7 Service-Desk - Queues - PlatformJY-20676 delete AJ reports relateJY-20915 add alias for EU by Lakyl€ Coverage on New Code - app in Ji[JY-20915] Add environment-specO Pipelines - jiminny/app•Allow owner's role to be select X- New Tabhelsuppont Dally • In 23m100% L2Wed 20 May 14:37:40github.com/jiminny/app/pull/12092/changes#diff-7e90fff67f4d6764cf3f3e76a0e576025ba914a5115e3562a6960c20053ckAllow owner's role to be selected when setting uo a tria #120921?n OpenLakyLak wants to merge 14 commits into master from JY-20613-allow-owner-role-on-team-sr 0/6 viewed...gs/Kiosk/modals/EditTeamModal/EditTeamModal.vue v **+36 -16 0002Viewed• Filter files...v • app116117• — DTO/Invitation[ UserinvitationDTO.ohp/119|v - Http/Requests/Settings/Teams#) CreateTeamRequest.php(E EditTeamReauest.ohpv = front-end/src/components/Settin..v — tests_E EditTeamModal.spec.js2301231* EditTeamModal.vue• tests/Feature/DTO232E UserInvitationDTOTest.php23312341329330333eeThno,l Thos,o cev-11="soTtpnonecnabled":disabled="flags.billingDisabled"134:disabled="flags.billingDisabled"</d1V></d1v>‹div :class="$style.tearsGrid"><div :class="$stvle.tearsGrid"><d1v : class="Sstyle.section11tle"><div :class="Sstyle.sect1on11tle">C@ -228,9 +244,7 @@ async function getCrmServices) ‹async function getPartnerso) {const ‹ error, data› = awalt trycatchasync function getPartners() {const { error, data } = awaittryCatch(axios.aet("/ani/v1/kiosk/nartners")):axlos.qet/ap1/v1/k10Sk/partners,it('error) return data.data.data;if (terror) return data.data.data:249console.error(error);console.error(error;aa -328.6 ÷342.12 @a const < tierModel. featuresGrouos › = useFeaturesManager@):const { requireSyncPeriod } =const 1 reau1resyncPer10dt =useRequireSvncPeriod0).useRequireSvncPeriod)345+ const ownerRoleOntions =({id: "recorder", label: "Recorder" }."id: "recorder and voice". label: "Recorder &Voice" }."id: "analvst", label: "Analvst" ?.349+ ]:const drawerAttrs = computed (() => ({|const drawerAttrs = computed(() => ({as: AppForm,title: flaqs.teamCreated ? "Edit Organization"3521as: AnnForm.title: flags.teamCreated ? "Edit Organization"* "Setuo Account".*"Setuo Account".v tests/Feature/DT0/UserInvitationDT0Test.php {+62-30001Viewedaa -20,8 +20,8 aa public function testCreateFromInvitation(): void/** Avar Invitation Sinvitation *//** @var Invitation Sinvitation */Sinvitation = Invitation::tactory-Sinvitation = Invitation::factory)->create("'email' = '[EMAIL]','email' = 'Testaqmail.com',...
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PhpStorm
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faVsco.js – TeamController.php
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SlackFileEditViewGoHistoryWindowHelpAPPDOCKERO 81D SlackFileEditViewGoHistoryWindowHelpAPPDOCKERO 81DEV (-zsh)₴2To github.com:jiminny/app.gitc4e163f3e7..f885e531abJY-20613-allow-owner-role-on-team-setup -> JY-20613-allow-owneilukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/jiminny/app (JY-20613-allow-owner-role-on-team-On branch JY-20915-add-domain-specific-email-text-relayYour branch is up to date with 'origin/JY-20915-add-domain-specific-email-text-relay'.Changes to becommitted:(use "git restore --staged ‹file>..." to unstage)new file:tests/Unit/Notifications/Activities/SmsReceivedTest.phpChanges not staged for commit:Cuse"gitadd‹file›...to updatewhat willCuse"git restore ‹file›...to discard changescommitted)in working directory)modified:.env.localmodified:app/Console/Commands/JiminnyDebugCommand.phpmodified:config/logging.phpUntracked files:Cuse "git add<file>..."to include in what will be committed)env.nikilocalenv.otherWEBHOOK_FILTERING_IMPLEMENTATION.mdapp/Console/Commands/Crm/Hubspot/SimulateWebhooksCommand.phpapp/Console/Commands/Reports/CreateMockAskJiminnyReportResultCommand.phpids.txtpublic/favicon.icoraw_sql_query.sqltests/Unit/Policies/CanAccessAiReportsTest.phplukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/jiminny/app (JY-20915-add-domain-specific-emaidocker exec -it docker_lamp_1 ./vendor/bin/php-cs-fixer fix --config=.php-cs-fixer.dist.plPHP CS Fixer 3.87.1 Alexander by Fabien Potencier, Dariusz Ruminskiandcontributors.PHPruntime: 8.3.30Running analysis on 7 cores with 10 files per process.Parallel runner is an experimental feature and may be unstable, use it at your own risk.Loadedconfig default from".php-cs-fixer.dist.php".5690/5690 [100%Fixed 0 of 5690 files in 76.177 seconds, 60.00 MB memory usedWhat's next:Try Docker Debug for seamless, persistent debugging tools in any containeror image »Learn more at https://docs.docker.com/go/debug-cli/lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/jiminny/app (JY-20915-add-domain-specific-emaiHomeDMsActivityFilesLater..•More+(aholSupport Daily - in 23 m100% <8• Wed 20 May 14:37:40→Describe what you are looking forJiminny ...# general# happy_birthday# jiminny-bg# platform-tickets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of _jimi...0 Direct messages. Nikolay Yankov®. Aneliya AngelovaStoyan Tanevdo James Graham8. Stefka StoyanovaGalya Dimitrova€. Vasil Vasilev. Stoyan Tomov*:Todor StamatovMario GeorgievLukas Kovalik y...l:: AppsToastJira CloudNikolay Yankov6 0•MessagesAdd canvas@ Files+a saved search rt the report toYesterdaycomplete the setur vurore uriabling it.;и пушвамNikolay Yankov 1:50 PMдобре, иам коментари от claudeLukas Kovalik 1:53 PMда гледам гиNikolay Yankov 2:13 PMКачих клипче тук - добре се държиhttps://github.com/jiminny/app/pull/12098Today ~Nikolay Yankov 12:11 PMПушнах за Saved Search в същия бранчSaved for later • Due in 44 minutesако искаш виж на планетатаNikolay Yankov 1:01 PMЛукас, има коментари от ClaudeLukas Kovalik 2:35 PMНики при таска за owner roles трябва да махнемrecorder & voiceгледам че при мен май има само валидацияте през FE ли са някъде дефинирани?Message Nikolay YankovNikolay Yankov is typing...
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SlackFileEditViewGoHistoryWindowHelpAPPDOCKERO 81D SlackFileEditViewGoHistoryWindowHelpAPPDOCKERO 81DEV (-zsh)₴2To github.com:jiminny/app.gitc4e163f3e7..f885e531abJY-20613-allow-owner-role-on-team-setup -> JY-20613-allow-owneilukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/jiminny/app (JY-20613-allow-owner-role-on-team-On branch JY-20915-add-domain-specific-email-text-relayYour branch is up to date with 'origin/JY-20915-add-domain-specific-email-text-relay'.Changes to becommitted:(use "git restore --staged ‹file>..." to unstage)new file:tests/Unit/Notifications/Activities/SmsReceivedTest.phpChanges not staged for commit:Cuse"gitadd‹file›...to updatewhat willCuse"git restore ‹file›...to discard changescommitted)in working directory)modified:.env.localmodified:app/Console/Commands/JiminnyDebugCommand.phpmodified:config/logging.phpUntracked files:Cuse "git add<file>..."to include in what will be committed)env.nikilocalenv.otherWEBHOOK_FILTERING_IMPLEMENTATION.mdapp/Console/Commands/Crm/Hubspot/SimulateWebhooksCommand.phpapp/Console/Commands/Reports/CreateMockAskJiminnyReportResultCommand.phpids.txtpublic/favicon.icoraw_sql_query.sqltests/Unit/Policies/CanAccessAiReportsTest.phplukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/jiminny/app (JY-20915-add-domain-specific-emaidocker exec -it docker_lamp_1 ./vendor/bin/php-cs-fixer fix --config=.php-cs-fixer.dist.plPHP CS Fixer 3.87.1 Alexander by Fabien Potencier, Dariusz Ruminskiandcontributors.PHPruntime: 8.3.30Running analysis on 7 cores with 10 files per process.Parallel runner is an experimental feature and may be unstable, use it at your own risk.Loadedconfig default from".php-cs-fixer.dist.php".5690/5690 [100%Fixed 0 of 5690 files in 76.177 seconds, 60.00 MB memory usedWhat's next:Try Docker Debug for seamless, persistent debugging tools in any containeror image »Learn more at https://docs.docker.com/go/debug-cli/lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/jiminny/app (JY-20915-add-domain-specific-emaiHomeDMsActivityFilesLater..•More+(aholSupport Daily - in 23 m100% <8• Wed 20 May 14:37:40→Describe what you are looking forJiminny ...# general# happy_birthday# jiminny-bg# platform-tickets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of _jimi...0 Direct messages. Nikolay Yankov®. Aneliya AngelovaStoyan Tanevdo James Graham8. Stefka StoyanovaGalya Dimitrova€. Vasil Vasilev. Stoyan Tomov*:Todor StamatovMario GeorgievLukas Kovalik y...l:: AppsToastJira CloudNikolay Yankov6 0•MessagesAdd canvas@ Files+a saved search rt the report toYesterdaycomplete the setur vurore uriabling it.;и пушвамNikolay Yankov 1:50 PMдобре, иам коментари от claudeLukas Kovalik 1:53 PMда гледам гиNikolay Yankov 2:13 PMКачих клипче тук - добре се държиhttps://github.com/jiminny/app/pull/12098Today ~Nikolay Yankov 12:11 PMПушнах за Saved Search в същия бранчSaved for later • Due in 44 minutesако искаш виж на планетатаNikolay Yankov 1:01 PMЛукас, има коментари от ClaudeLukas Kovalik 2:35 PMНики при таска за owner roles трябва да махнемrecorder & voiceгледам че при мен май има само валидацияте през FE ли са някъде дефинирани?Message Nikolay YankovNikolay Yankov is typing...
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/Users/lukas/.screenpipe/data/data/2026-05-20/1779 /Users/lukas/.screenpipe/data/data/2026-05-20/1779277056611_m1.jpg...
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PhpStorm
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faVsco.js – TeamController.php
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SlackFileEditViewGoHistoryWindowHelpAPPDOCKER• 81D SlackFileEditViewGoHistoryWindowHelpAPPDOCKER• 81DEV (-zsh)₴82To github.com:jiminny/app.gitc4e163f3e7..f885e531abJY-20613-allow-owner-role-on-team-setup -> JY-20613-allow-owneilukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/jiminny/app (JY-20613-allow-owner-role-on-team-On branch JY-20915-add-domain-specific-email-text-relayYour branch is up to date with 'origin/JY-20915-add-domain-specific-email-text-relay'.Changes to becommitted:(use "git restore --staged ‹file>..." to unstage)new file:tests/Unit/Notifications/Activities/SmsReceivedTest.phpChanges not staged for commit:Cuse"gitadd‹file›...to updatewhat willCuse"git restore ‹file›...to discard changescommitted)in working directory)modified:.env.localmodified:app/Console/Commands/JiminnyDebugCommand.phpmodified:config/logging.phpUntracked files:Cuse "git add<file>..."to include in what will be committed)env.nikilocalenv.otherWEBHOOK_FILTERING_IMPLEMENTATION.mdapp/Console/Commands/Crm/Hubspot/SimulateWebhooksCommand.phpapp/Console/Commands/Reports/CreateMockAskJiminnyReportResultCommand.phpids.txtpublic/favicon.icoraw_sql_query.sqltests/Unit/Policies/CanAccessAiReportsTest.phplukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/jiminny/app (JY-20915-add-domain-specific-emaidocker exec -it docker_lamp_1 ./vendor/bin/php-cs-fixer fix --config=.php-cs-fixer.dist.plPHP CS Fixer 3.87.1 Alexander by Fabien Potencier, Dariusz Ruminskiandcontributors.PHPruntime: 8.3.30Running analysis on 7 cores with 10 files per process.Parallel runner is an experimental feature and may be unstable, use it at your own risk.Loadedconfig default from".php-cs-fixer.dist.php".5690/5690 [100%Fixed 0 of 5690 files in 76.177 seconds, 60.00 MB memory usedWhat's next:Try Docker Debug for seamless, persistent debugging tools in any containeror image »Learn more at https://docs.docker.com/go/debug-cli/lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/jiminny/app (JY-20915-add-domain-specific-emaiHomeDMsActivityFilesLater..•More+(aholSupport Daily - in 23 m100% <8• Wed 20 May 14:37:36→Describe what you are looking forJiminny ...# general# happy_birthday# jiminny-bg# platform-tickets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of _jimi...0 Direct messages. Nikolay Yankov®. Aneliya AngelovaStoyan Tanevdo James Graham8. Stefka StoyanovaGalya Dimitrova€. Vasil Vasilev. Stoyan Tomov*:Todor StamatovMario GeorgievLukas Kovalik y...l:: AppsToastJira CloudNikolay Yankov6 0•MessagesAdd canvas@ Files+a saved search rt the report toYesterdaycomplete the setur vurore uriabling it.;и пушвамNikolay Yankov 1:50 PMдобре, иам коментари от claudeLukas Kovalik 1:53 PMда гледам гиNikolay Yankov 2:13 PMКачих клипче тук - добре се държиhttps://github.com/jiminny/app/pull/12098Today ~Nikolay Yankov 12:11 PMПушнах за Saved Search в същия бранчSaved for later • Due in 44 minutesако искаш виж на планетатаNikolay Yankov 1:01 PMЛукас, има коментари от ClaudeLukas Kovalik 2:35 PMНики при таска за owner roles трябва да махнемrecorder & voiceгледам че при мен май има само валидацияте през FE ли са някъде дефинирани?Message Nikolay YankovNikolay Yankov is typing...
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2784159766063356680
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click
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SlackFileEditViewGoHistoryWindowHelpAPPDOCKER• 81D SlackFileEditViewGoHistoryWindowHelpAPPDOCKER• 81DEV (-zsh)₴82To github.com:jiminny/app.gitc4e163f3e7..f885e531abJY-20613-allow-owner-role-on-team-setup -> JY-20613-allow-owneilukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/jiminny/app (JY-20613-allow-owner-role-on-team-On branch JY-20915-add-domain-specific-email-text-relayYour branch is up to date with 'origin/JY-20915-add-domain-specific-email-text-relay'.Changes to becommitted:(use "git restore --staged ‹file>..." to unstage)new file:tests/Unit/Notifications/Activities/SmsReceivedTest.phpChanges not staged for commit:Cuse"gitadd‹file›...to updatewhat willCuse"git restore ‹file›...to discard changescommitted)in working directory)modified:.env.localmodified:app/Console/Commands/JiminnyDebugCommand.phpmodified:config/logging.phpUntracked files:Cuse "git add<file>..."to include in what will be committed)env.nikilocalenv.otherWEBHOOK_FILTERING_IMPLEMENTATION.mdapp/Console/Commands/Crm/Hubspot/SimulateWebhooksCommand.phpapp/Console/Commands/Reports/CreateMockAskJiminnyReportResultCommand.phpids.txtpublic/favicon.icoraw_sql_query.sqltests/Unit/Policies/CanAccessAiReportsTest.phplukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/jiminny/app (JY-20915-add-domain-specific-emaidocker exec -it docker_lamp_1 ./vendor/bin/php-cs-fixer fix --config=.php-cs-fixer.dist.plPHP CS Fixer 3.87.1 Alexander by Fabien Potencier, Dariusz Ruminskiandcontributors.PHPruntime: 8.3.30Running analysis on 7 cores with 10 files per process.Parallel runner is an experimental feature and may be unstable, use it at your own risk.Loadedconfig default from".php-cs-fixer.dist.php".5690/5690 [100%Fixed 0 of 5690 files in 76.177 seconds, 60.00 MB memory usedWhat's next:Try Docker Debug for seamless, persistent debugging tools in any containeror image »Learn more at https://docs.docker.com/go/debug-cli/lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/jiminny/app (JY-20915-add-domain-specific-emaiHomeDMsActivityFilesLater..•More+(aholSupport Daily - in 23 m100% <8• Wed 20 May 14:37:36→Describe what you are looking forJiminny ...# general# happy_birthday# jiminny-bg# platform-tickets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of _jimi...0 Direct messages. Nikolay Yankov®. Aneliya AngelovaStoyan Tanevdo James Graham8. Stefka StoyanovaGalya Dimitrova€. Vasil Vasilev. Stoyan Tomov*:Todor StamatovMario GeorgievLukas Kovalik y...l:: AppsToastJira CloudNikolay Yankov6 0•MessagesAdd canvas@ Files+a saved search rt the report toYesterdaycomplete the setur vurore uriabling it.;и пушвамNikolay Yankov 1:50 PMдобре, иам коментари от claudeLukas Kovalik 1:53 PMда гледам гиNikolay Yankov 2:13 PMКачих клипче тук - добре се държиhttps://github.com/jiminny/app/pull/12098Today ~Nikolay Yankov 12:11 PMПушнах за Saved Search в същия бранчSaved for later • Due in 44 minutesако искаш виж на планетатаNikolay Yankov 1:01 PMЛукас, има коментари от ClaudeLukas Kovalik 2:35 PMНики при таска за owner roles трябва да махнемrecorder & voiceгледам че при мен май има само валидацияте през FE ли са някъде дефинирани?Message Nikolay YankovNikolay Yankov is typing...
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/Users/lukas/.screenpipe/data/data/2026-05-20/1779 /Users/lukas/.screenpipe/data/data/2026-05-20/1779277054979_m2.jpg...
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Find in Files
File mask:
*.php
*.php
Auto
*.php
Fi Find in Files
File mask:
*.php
*.php
Auto
*.php
Filter Search Results
Pin Window
Search History
ownerRoleOptions
New Line
Match case
Words
Regex
Replace History
Replace
New Line
Preserve case
In Project
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1666187547866432132
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Find in Files
File mask:
*.php
*.php
Auto
*.php
Fi Find in Files
File mask:
*.php
*.php
Auto
*.php
Filter Search Results
Pin Window
Search History
ownerRoleOptions
New Line
Match case
Words
Regex
Replace History
Replace
New Line
Preserve case
In Project
Module
rireroxcalVIewMistoMbookmarksProtllesWindowmelprTavsco.s#12092 on JY-20613-allow-owner-rolProledey© TeamController.php X CreateTeamRequest.php© TeamCoachingSettingsController.gMatcnactvitycrmbata.png© Client.phpC leamconterencesetuingscontrolle© TeamController.php© TeamDeallnsightsSettingController© TeamDomainsController.php" TeamMemberController.phpTeamPhotoController.phptinal class Teamcontroller extends controulen(C) TeamRecordingSettinascontroller.©TeamSettingsController.phpc) TeamsoftphoneSettingscontroller.> D Usersc) DashboardController.ohp© GroupController.phpc).oolitlecontroller.ono@ MomentController.phnC) PlavbookCatedorvControlier.ohoC) PlavbookController.oho>• Telephonyv M WehhookM Lubsnot>D IntegrationAppSubscriptions© ActivityProviderController.php© ActivityTranscriptionController.php© BaseController.phpg CalendarController.phpkeporcontoller.onp0 SoftnhoneWebhookController.php(a AhctractController.pho@ CommentContextinterface.php© ConferencesOptInOutController.phpc) controller.php€ ExportController.php© FrontendController.php© FrontendControllerTrait.php€ Geocodina Controller.pho(C)HealthCheckController.ono@ LiveCoachController.ohdC)MissinaTeamController.onoC) MobileController.oho© NotificationController.phpC)NotificationProviderController.ohnl@ PlavbackController.nhng PlavlistController.nhn(C) PucherController.nhn"C) SlackController nhn8) SunnortController nhn(C) TeamSetunController.nhn© UserAutomatedReportsController.php© WelcomeController.phpM Middlowarov MDoauocte24 547103POST laoi/v1/settinas/oraapublic function storedCreateTeamRequest Srequest,CreateTeam ScreateTeam,InviltelsertoTeamAction SinvitelsertoTeamActi): void 1/** @var User $teamCreator */SteamCnpaton = Sreauest->usenotry{$data = Srequest->allO:sreall = screaceleal>nanolelsceamcreacolSinviteUserToTeamAction->execute(UserInv} catch (\Exception Sexception) {L0q::error message:"An error occurred w.'e message' => Sexception->getMessaq'e code' => Sexception->qetlodeo.public function editaTean Steam.EditTeamRequest Sreauest.EditTeam SeditTeam.): JsonResponse {/** Ovar User $teamEditor */SteamEditon = Srequest->usenorSeditTeam->handle/Steam. SteamEditon, Sreauereturn response)->json([], JsonResponse::HT< → C"c) UserinvitationdT0lest.onp= custom.log= laravel.logPlatform Sprint 4 Q2 - Platform Te© ClientTest.php© EditTeamRequest.phptii jiminny.users [PROD]© Kerr-7 Service-Desk - Queues - Platform43^ y dii jiminny.users (EU]tit crm_coFind in Filles• ownerRoleOptionsIn Project Module Directory ScopeJY-20676 delete AJ reports relate• Jy-20915 add alias for EU by Laky€Coverage on New Code - app in Ji[JY-20915] Add environment-specs)SevenShores|Hubspot\ExceptionsO Pipelines - jiminny/app•Allow owner's role to be select X+ New TabNothina found^ Onen recults in new tabScrmSeryS0 hlsuppont Dally • In 23m100% L2Wed 20 May 14:37:34• github.com/jiminny/app/pull/12092/chalAllow owner's role to be selected when setting uo a trial #120921?n OpenLakyLak wants to merge 14 commits into master from JY-20613-allow-owner-role-on-team-sr 0/6 viewed...gs/Kiosk/modals/EditTeamModal/EditTeamModal.vue v **Viewed• Filter files...• → app• — DTO/Invitation118[ UserinvitationDTO.ohp/120v - Http/Requests/Settings/Teams# CreateTeamRequest.php( EditTeamRequest.ohvv = front-end/src/components/Settin...v — tests_2281229E EditTeamModal.spec.js231* EditTeamModal.vue• — tests/Feature/DTO232# UserInvitationDTOTest.php2342363281331333V-1T= sortpnonecnadlea"V=IT- sorupnonecnadled:disabled="flaos.billingDisabled":disabled="flaas.billinaDisabled"135</div><div :class="Sstvle.tearsGrid">‹div :class="$style.sectionTitle"›136137|138</a1V><div :class="$stvle.tearsGrid"><div :class="$style.sectionTitle">aa -228.9 +244,7 aa async function getCrmServices() ‹245asvnc function aetPartners@<const { error, data } = await tryCatch(247async function getPartnersoconst { error, data } = awaittrycatchlaxios.det/"/ani/v1/kiosk/nartners"):axios.get("/api/v1/kiosk/partners"),if (lerror) return data.data.data;if (lerror) return data.data.data;2491console.error(error);console.error(error);aa -328,6 +342,12 @a const { tierModel, featuresGroups } = useFeaturesManager():3421const { requireSyncPeriod } =const { requireSyncPeriod } =useReauireSvncPeriod@:useReauireSvncPeriod:345+ const ownerRoleOotions = [346{ id: "recorder", label: "Recorder" },<id: "recorder and voice". label: "Recorder &348Voice" },{id: "analvst", label: "Analvst" }.+ ]:const drawerAttrs = computed(() => ({|351conct drawerdttre = comnutedt() =s (flas: AooForm.las: AooForm.title: flaqs.teamCreated ? "Edit Organization"353title: flags.teamCreated ? "Edit Organization"* "Setuo Account".* "Setuo Account".V tecte/Feature/DTO/llcerTnvitationDTOTect.nhn ( .t.+62 -3 00080|N Viewed |0 ...aa -20,8 +20,8 @a public function testCreateFromInvitation(): void*Avar Invitation Sinvitation */** @var Invitation Sinvitation */Cinvitation - Tovitation..factorul).cinvitation - Tnuitation..factorul).>create("'email' = '[EMAIL]','email' = '[EMAIL]',...
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Find in Files
File mask:
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Words
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Replace History
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Preserve case
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Find in Files
File mask:
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Auto
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Fi Find in Files
File mask:
*.php
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Filter Search Results
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Replace
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In Project
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SlackFileEditViewGoHistoryWindowHelpAPPDOCKERO 81DEV (-zsh)₴2To github.com:jiminny/app.gitc4e163f3e7..f885e531abJY-20613-allow-owner-role-on-team-setup -> JY-20613-allow-owneilukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/jiminny/app (JY-20613-allow-owner-role-on-team-On branch JY-20915-add-domain-specific-email-text-relayYour branch is up to date with 'origin/JY-20915-add-domain-specific-email-text-relay'.Changes to becommitted:(use "git restore --staged ‹file>..." to unstage)new file:tests/Unit/Notifications/Activities/SmsReceivedTest.phpChanges not staged for commit:Cuse"gitadd‹file›...to updatewhat willCuse"git restore ‹file›...to discard changescommitted)in working directory)modified:.env.localmodified:app/Console/Commands/JiminnyDebugCommand.phpmodified:config/logging.phpUntracked files:Cuse "git add<file>..."to include in what will be committed)env.nikilocalenv.otherWEBHOOK_FILTERING_IMPLEMENTATION.mdapp/Console/Commands/Crm/Hubspot/SimulateWebhooksCommand.phpapp/Console/Commands/Reports/CreateMockAskJiminnyReportResultCommand.phpids.txtpublic/favicon.icoraw_sql_query.sqltests/Unit/Policies/CanAccessAiReportsTest.phplukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/jiminny/app (JY-20915-add-domain-specific-emaidocker exec -it docker_lamp_1 ./vendor/bin/php-cs-fixer fix --config=.php-cs-fixer.dist.plPHP CS Fixer 3.87.1 Alexander by Fabien Potencier, Dariusz Ruminskiandcontributors.PHPruntime: 8.3.30Running analysis on 7 cores with 10 files per process.Parallel runner is an experimental feature and may be unstable, use it at your own risk.Loadedconfig default from".php-cs-fixer.dist.php".5690/5690 [100%Fixed 0 of 5690 files in 76.177 seconds, 60.00 MB memory usedWhat's next:Try Docker Debug for seamless, persistent debugging tools in any containeror image »Learn more at https://docs.docker.com/go/debug-cli/lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/jiminny/app (JY-20915-add-domain-specific-emaiHomeDMsActivityFilesLater..•More+(aholSupport Daily - in 23 m100% <8• Wed 20 May 14:37:34→Describe what you are looking forJiminny ...# general# happy_birthday# jiminny-bg# platform-tickets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of _jimi...0 Direct messages. Nikolay Yankov®. Aneliya AngelovaStoyan Tanevdo James Graham8. Stefka StoyanovaGalya Dimitrova€. Vasil Vasilev. Stoyan Tomov*:Todor StamatovMario GeorgievLukas Kovalik y...l:: AppsToastJira CloudNikolay Yankov6 0•MessagesAdd canvas@ Files+a saved search rt the report toYesterdaycomplete the setur vurore uriabling it.;и пушвамNikolay Yankov 1:50 PMдобре, иам коментари от claudeLukas Kovalik 1:53 PMда гледам гиNikolay Yankov 2:13 PMКачих клипче тук - добре се държиhttps://github.com/jiminny/app/pull/12098Today ~Nikolay Yankov 12:11 PMПушнах за Saved Search в същия бранчSaved for later • Due in 44 minutesако искаш виж на планетатаNikolay Yankov 1:01 PMЛукас, има коментари от ClaudeLukas Kovalik 2:35 PMНики при таска за owner roles трябва да махнемrecorder & voiceгледам че при мен май има само валидацияте през FE ли са някъде дефинирани?Message Nikolay Yankov...
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/Users/lukas/.screenpipe/data/data/2026-05-20/1779 /Users/lukas/.screenpipe/data/data/2026-05-20/1779277031342_m1.jpg...
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Find in Files
File mask:
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Auto
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Fi Find in Files
File mask:
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Auto
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Filter Search Results
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Scope
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/Users/lukas/jiminny/app/app/Http/Controllers/Settings/Teams
/Users/lukas/jiminny/app/app/Http/Controllers/Settings/Teams
/Users/lukas/jiminny/app/app/Services/Mail
/Users/lukas/jiminny/app
/Users/lukas/jiminny/app/app/Notifications/Activities
/Users/lukas/jiminny/app/app/Services/Crm/Hubspot
/Users/lukas/jiminny/app/app/Console/Commands/Mailboxes/TextRelay
/Users/lukas/jiminny/app/config
/Users/lukas/jiminny/app/app/Jobs/Mailbox
/Users/lukas/jiminny/app/app/Jobs/Crm/Delete
/Users/lukas/jiminny/app/app/Events/Crm
/Users/lukas/jiminny/app/app/Console/Commands/Activities
/Users/lukas/jiminny/app/app/Jobs/Crm
/Users/lukas/jiminny/app/app/Listeners/Crm
/Users/lukas/jiminny/app/app/Events/Playbooks
/Users/lukas/jiminny/app/app/Repositories/Crm
/Users/lukas/jiminny/app/app/Contracts/ES/Events
/Users/lukas/jiminny/app/app/Services/Calendar/Command
/Users/lukas/jiminny/app/app/Console/Commands
/Users/lukas/jiminny/app/app/Component/ElasticSearch/Service
/Users/lukas/jiminny/app/app/Events/AutomatedReports
/Users/lukas/jiminny/app/app/Http/Controllers
/Users/lukas/jiminny/app/app/Events/Nudges
/Users/lukas/jiminny/app/app/Listeners/Nudges/UserPilot
/Users/lukas/jiminny/app/app/Jobs/Middleware
/Users/lukas/jiminny/app/app/Listeners/AutomatedReports/UserPilot
/Users/lukas/jiminny/app/app/Services/Kiosk/AutomatedReports
/Users/lukas/jiminny/app/app/Services/Crm/Hubspot/ServiceTraits
/Users/lukas/jiminny/app/app/Exceptions
/Users/lukas/jiminny/app/app/Component/Queue/Job
/Users/lukas/jiminny/app/app/Jobs/AutomatedReports
/Users/lukas/jiminny/app/app/Listeners/Activities/Coaching/UserPilot
/Users/lukas/jiminny/app/app/Listeners/Activities/ActivityProvider/UserPilot
/Users/lukas/jiminny/app/app/Jobs/Activity/PushSummaryToCrm
/Users/lukas/jiminny/app/app/Http/Controllers/API/UserAutomatedReports
/Users/lukas/jiminny/app/app/Services/Crm/Salesforce
/Users/lukas/jiminny/app/app/Providers
/Users/lukas/jiminny/app/app/Services/Crm/IntegrationApp
/Users/lukas/jiminny/app/app/Events/Activities/Crm
/Users/lukas/jiminny/app/app/Listeners/Playbooks
/Users/lukas/jiminny/app/app/Console/Commands/Crm
/Users/lukas/jiminny/app/app/Services/Crm
/Users/lukas/jiminny/app/app/Console/Commands/Reports
/Users/lukas/jiminny/app/app/VO/Repository/OnDemandActivitySearch
/Users/lukas/jiminny/app/app/Listeners/Activities/Conferences/UserPilot
/Users/lukas/jiminny/app/app/Http/Controllers/Webhook
/Users/lukas/jiminny/app/resources/views/emails/reports
/Users/lukas/jiminny/app/app/Mail/Reports
/Users/lukas/jiminny/app/app/Repositories
/Users/lukas/jiminny/app/app/Component/ActivitySearch/Service
/Users/lukas/jiminny/app/tests/Unit/Services/Crm/Salesforce
/Users/lukas/jiminny/app/routes
/Users/lukas/jiminny/app/database/migrations
/Users/lukas/Library/Application Support/JetBrains/PhpStorm2026.1/consoles/db/325d461a-c90f-430a-99d4-6ddfce0c61d7
/Users/lukas/jiminny/app/app/Http/Controllers/API/V2
/Users/lukas/jiminny/app/app/Jobs/Crm/Hubspot
/Users/lukas/jiminny/app/app/Component/DealInsights
/Users/lukas/jiminny/app/app/Policies
/Users/lukas/jiminny/app/app/Services/Crm/Helpers
/Users/lukas/jiminny/app/app/Models
/Users/lukas/jiminny/app/app/Listeners/Teams
/Users/lukas/jiminny/app/app/Jobs/Crm/Salesforce
/Users/lukas/jiminny/app/app
/Users/lukas/jiminny/app/app/Services/Crm/Hubspot/Journal
/Users/lukas/jiminny/app/app/Services/Crm/Hubspot/OpportunitySyncStrategy
/Users/lukas/jiminny/app/app/Services/Crm/Hubspot/Webhook
/Users/lukas/jiminny/app/storage/logs
/Users/lukas/jiminny/app/app/Services/Internal
/Users/lukas/jiminny/app/app/Listeners/Transcription
/Users/lukas/jiminny/app/tests/Unit/Listeners/Teams
/Users/lukas/jiminny/app/app/Models/Crm
/Users/lukas/Library/Application Support/JetBrains/PhpStorm2026.1/consoles/db/91133dfa-8d71-4e12-bfb8-fec7f1afba8f
/Users/lukas/jiminny/app/app/Observers
/Users/lukas/jiminny/app/app/Console/Commands/Activities/Migrator
/Users/lukas/jiminny/app/tests/Unit/Services/Crm/Hubspot/ServiceTraits
/Users/lukas/jiminny/app/app/Jobs/User
/Users/lukas/jiminny/app/app/Models/Activity
/Users/lukas/jiminny/app/tests/Unit/Services/Crm/Hubspot/Webhook
/Users/lukas/jiminny/app/app/Component/AiAutomation/Listeners/PendingAnalysis
/Users/lukas/jiminny/app/tests/Unit/Services/Crm/Hubspot
/Users/lukas/jiminny/app/app/Component/ActivitySearch/FilterDefinition/DealInsights
/Users/lukas/jiminny/app/app/Services/Crm/DecorateActivity
/Users/lukas/jiminny/app/app/Component/Activity/Event
/Users/lukas/jiminny/app/app/Component/Sidekick
/Users/lukas/jiminny/app/app/Listeners/Activities/Conferences
/Users/lukas/jiminny/app/app/Listeners/Activities/Bots
/Users/lukas/jiminny/app/app/Services/RecallAI/Webhooks/Handlers
/Users/lukas/jiminny/app/app/Events/Activities/Bots
/Users/lukas/jiminny/app/app/Component/MeetingBot
/Users/lukas/jiminny/app/app/Services/Activity/RingCentral
/Users/lukas/jiminny/app/app/Http/Controllers/Webhook/Hubspot
/Users/lukas/jiminny/app/app/Services/Activity/Gmail
/Users/lukas/jiminny/app/app/Services/Crm/CrmObjects/ServiceTraits...
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Find in Files
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In Project
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Find in Files
85 matches in 30 files
File mask:
*. Find in Files
85 matches in 30 files
File mask:
*.php...
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[{"role":"AXStaticText","text& [{"role":"AXStaticText","text":"Find in Files","depth":1,"bounds":{"left":0.2992021,"top":0.12609737,"width":0.024601065,"height":0.013567438},"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"85 matches in 30 files","depth":1,"bounds":{"left":0.32779256,"top":0.12609737,"width":0.045212764,"height":0.013567438},"on_screen":true,"role_description":"text"},{"role":"AXCheckBox","text":"File mask:","depth":1,"bounds":{"left":0.5315825,"top":0.12290503,"width":0.029587766,"height":0.019952115},"on_screen":true,"role_description":"checkbox","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXComboBox","text":"*.php","depth":1,"bounds":{"left":0.5621675,"top":0.11971269,"width":0.027925532,"height":0.027134877},"on_screen":true,"value":"*.php","role_description":"combo box","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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-995889045627192933
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8267239163286286319
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visual_change
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hybrid
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NULL
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Find in Files
85 matches in 30 files
File mask:
*. Find in Files
85 matches in 30 files
File mask:
*.php
PhostormProledeyNavicarecodeLaravelleamcoacningsettingscontroller.cC leamconterencesetuingscontrolle© TeamController.phpC1eambealinsigntssettingcontrollerleambomainscontroller.ong" TeamMemberController.phpTeamPhotoController.php(C) TeamRecordingSettinascontroller.© TeamSettingsController.phpc) TeamsoftphoneSettingscontroller.> D Usersc) DashboardController.ohp© GroupController.phpc).oolitlecontroller.ono© MomentController.php© PlaybookCategoryController.php© PlaybookController.php>D Telephonyv D Webhook› • Hubspot> D IntegrationAppSubscriptions©ActivityProviderController.php©ActivityTranscriptionController.php©BaseController.phpCalendarController.phpkeporcontoller.onp© SoftphoneWebhookController.php© AbstractController.phpcommentcontexuintenace.ong© ConferencesOptinOutController.phpc) controller.php© ExportController.php© FrontendController.php* FrontendController Trait.php€ Geocodina Controller.pho(C)HealthCheckController.ono@ LiveCoachController.ohdC)MissinaTeamController.onoC) MobileController.ohoC)NotificationController.onvC)NotificationProviderController.ohnl©PlaybackController.phpg PlavlistController.nhn© PusherController.php"C) SlackController nhnSupportController.php(C) TeamSetunController.nhn© UserAutomatedReportsController.php© WelcomeController.phpM Middlowarov MDoauocte24 (Qg40Window© Client.phplihl"suppont Dally • In 24 m100% S28• Wed 20 May 14:36:53CascadeU UserInvitationDTOTestTesting SmsReceivedFix UserinvitationdteCascade+O •POST laoi/v1/settinas/ordpublic function store(CreateTeamRequest Srequest,CreateTeam $createTeam,InvitelsertoTeamAction SinvitelsertoTeamActi): void (/** @var User $teamCreator */$teamCreator = Srequest-›user();tryf$data = $request->all();$team = $createTeam->handLe($teamCreator$inviteUserToTeamAction->execute(UserInv} catch (\Exception $exception) {L0q::error message:"An error occurred w.'e_message' => $exception->getMessag'e code' => Sexception->qetlodepublic function editaTeam $team,EditTeamRequest Sreauest.EditTeam $editTeam,): JsonResponse {/** @var User $teamEditor */$teamEditor = $request->user();SeditTeam->handle($team, SteamEditor, Srequereturn response()->json([], JsonResponse::HTE UserInvitationDTOTest.php© ClientTest.php© EditTeamRequest.php=custom.logE laravel.log4 SF [jiminny@localhost]jiminny.users [PROD]© Kernel.phpA console [EU]tid jiminny.users (EU]fiii crm_configurations (EU]A console [STAGING]A HS_Jocal (jiminny@localhost]SoftPhoneManager.phpx© TextMessagingService.phpA console [Pkol)Find in Files 85 matches in 30 files *File mask.M e8.1^ownerRoleOptionsx 5 Cc WIn ProjectModuleDirectory Scope* NEVER EXECUTE ON PRODUCTIONif (app()->isProduction0)($this->error("\tRunning es:reset on production is not allowed!");Sthis->warn("\tIT MUST NEVER BE RAN ON PRODUCTION"):* @see [URL_WITH_CREDENTIALS] 2020-|1-11 10.0.ResetElasticSearch.php 43isalykun xx Apo..environmentoroduit (l sthis->app->environment produResetElasticSearch.php 47ResetElasticSearch.php 50e/optimize-performance/indexing-speed#_unset_or InstantUpsertAction.php 46ElasticSearchMappings.php 54ElasticSearchManninas.nhn 64SentryClient.php 46ProvidesScriptVariables.php 27on.INFo: velete contact vetach trom acuivicyRestoreActivityCrmProvideridCommand.php 17INro. Delere Oooonunity Derach trom acuivit kestoreActvilycmrrovicerlacommana.ong zoleambelerecommana.ong g4TeamDeleteCommand.php 95Console/Kernel.php 581ata): Models\Activity{...}SoftPhoneOutboundCreate $data): Models\ActivitResetElasticSearch.ono apo/Console/Command:35 Cprotected Sdescription = 'Full ES data reset.':* athrows Excentionpublic function handle(Component\ElasticSearch\Client $elasticSearch): voidmher) ^ountrvCodeo):* NEVER EXECUTE ON PRODUCTIONif (app()->isProduction()) {$this->newLine();$this-›error("\tRunning es:reset on production is not allowed!");$this->newLine();Sthis->warn("\tThis command is extremely destructive!");Sthis->warn("\tIT MUST NEVER BE RAN ON PRODUCTION");Sthis->newLine();Sthis->warn("\tEs:reset immediately destroys all ES index data");Sthis->warn("\tIt has the potential to make the whole app unresponsive for days.");$this->newLine();our subscription.'itional destinations.',return;Onen recults in now tabCascade Code *•Kick off a new project. Make changesacross your entire codedaseOnen in Sind WindowSermService->setuser Suser->team->owner• Testina SmsReceived NotificationFix UserinvitationDTotes© Text Relay Email Alias Setup and FilteringAsk anvthing 884-D)« Code SWF-1.6W Windsurf Teams24-85 LITE.Rf 4 spaces...
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/Users/lukas/.screenpipe/data/data/2026-05-20/1779 /Users/lukas/.screenpipe/data/data/2026-05-20/1779277010703_m2.jpg...
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PhpStorm
|
faVsco.js – TeamController.php
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1
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NULL
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monitor_2
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NULL
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NULL
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NULL
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NULL
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Project: faVsco.js, menu
#12092 on JY-20613-allow- Project: faVsco.js, menu
#12092 on JY-20613-allow-owner-role-on-team-setup, menu
Start Listening for PHP Debug Connections
UserInvitationDTOTest...
|
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-6738945005944036476
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11329428582242242
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click
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hybrid
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NULL
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Project: faVsco.js, menu
#12092 on JY-20613-allow- Project: faVsco.js, menu
#12092 on JY-20613-allow-owner-role-on-team-setup, menu
Start Listening for PHP Debug Connections
UserInvitationDTOTest
rireroxcalVIewMistoMbookmarksProtllesWindowmelprTavsco.s#12092 on JY-20613-allow-owner-roroledey© TeamController.php X © CreateTeamRequest.php© TeamCoachingSettingsController.gMatcnactvitycrmbata.png© Client.phpC leamconterencesetuingscontrolle© TeamController.phpC1eambealinsigntssettingcontroller© TeamDomainsController.php" TeamMemberController.phpTeamPhotoController.php(C) TeamRecordingSettinascontroller.©TeamsettingsController.phpc) TeamsoftphoneSettingscontroller.• D Usersc) DashboardController.ohp© GroupController.phpc).oolitlecontroller.ono@ MomentController.phn© PlaybookCategoryController.phpC) PlavbookController.oho>• Telephonyv M WehhookM Lubsnot>D IntegrationAppSubscriptions© ActivityProviderController.php© ActivityTranscriptionController.php© BaseController.phpg CalendarController.phpkeporcontoller.onp0 SoftnhoneWebhookController.php(a AhctractController.pho@ CommentContextinterface.php© ConferencesOptInOutController.phpc) controller.php€ ExportController.php© FrontendController.php© FrontendControllerTrait.php€ Geocodina Controller.pho(C)HealthCheckController.ono@ LiveCoachController.ohdC)MissinaTeamController.onoC) MobileController.oho© NotificationController.phpC)NotificationProviderController.ohnl@ PlavbackController.nhng PlavlistController.nhn(C) PucherController.nhn"C) SlackController nhn8) SunnortController nhn(C) TeamSetunController.nhn© UserAutomatedReportsController.php© WelcomeController.phpM Middlowarov MDoauocto24 547251UserinvitationdTolest.onpc) ClientTest.pnp* Create a new team. suoscrintion ond invitation.POST laoi/v1/settpublic function storedCreateTeamRequest Srequest,CreateTeam ScreateTeam,InviltelsertoTeamAction SinvitelsertoTeamAction.): void 1/** @var User $teamCreator */SteamCnpaton = Sreauest->userotry{$data = Srequest->allO:$team = $createTeam->handle(SteamCreator, $data, Srequest->getDomainO):SinviteUserToTeamAction->execute(UserInvitationDT0:: for0wner(Srequest, $team)):} catch (\Exception Sexception) {Loq::error( message: "An error occurred while creating team'. ['e message' => Sexception->qetMessageO'e code' => Sexception->qetlodeo.public function editaTean Steam..EditTeamRequest Sreauest.EditTeam SeditTeam.): JsonResponse {/** Ovar User $teamEditor */SteamEditon = Srequest->userOrSeditTeam->handle(Steam. SteamEditon, Srequest->allo. Srequest)•return response()->json([], JsonResponse: :HTTP_OK);= custom.log= laravel.log© EditTeamRequest.phptii jiminny.users [PROD](C) Korntid jiminny.users (EU]fiii crm_copublic const stipublic functionnrivate Provprivate Webhnrivate ActiMrevale Logsprivate TwinD1...344 0 >public functionprivate functiorSctartTime =Sth1S-> L0096'data' =Snow = now))Suser = SdatSteam = Suse$device = $dSphoneNumberSroute = Sde1f d Sthis.Srearonthrow ne$lead = nullCansount =n$contact = n$stage = nulSopportunityI/ Setup serScrmServiceif (u Suser-SermsertPlatform Sprint 4 Q2 - Platform Te-7 Service-Desk - Queues - PlatformJY-20676 delete AJ reports relateJY-20915 add alias for EU by Lakyl€Coverage on New Code - app in Ji[JY-20915] Add environment-specO Pipelines - jiminny/app•Allow owner's role to be select X- New Tabhel• suppont Dally • In 24 m100% 2Wed 20 May 14:36:50• github.com/jiminny/app/pull/12092/changes#diff-7e90fff67f4d6764cf3f3e76a0e576025ba914a5115e3562a6960c20053ck?n OpenAllow owner's role to be selected when setting uo a tria #120921LakyLak wants to merge 14 commits into master from JY-20613-allow-owner-role-on-team-sr 0/6 viewedV ...s/EditTeamModal/_tests_/EditTeamModal.spec.js L+14 00000Viewed• Filter files...214expect queryByText"OwnerRole") ).toBeNull();• → app• — DTO/Invitation216+ }):[ UserinvitationDTO.ohp/v - Http/Requests/Settings/Teams...gs/Kiosk/modals/EditTeamModal/EditTeamModal.vue #+36 -16 mm2• Viewed#) CreateTeamRequest.php0d =54,6 +54.21 аc( EditTeamRequest.ohvdicabled-"flaas.ownerCreated":disabled="flags.ownerCreated'v = front-end/src/components/Settin..v — tests_<.-= Owner Role =->E EditTeamModal.spec.js<AppFormField* EditTeamModal.vuev-1t="'tlaas,teamcreated"V-model="formState.ouner role'• tests/Feature/DTOname="owner_role"UserlnvitationDTOTest.ohotype="select"field-label="Owner Role"reauired=itrue"rules="required"66 +1:options="ownerRoleOptions"track-by="1d"option-label="laldata-testid="setup-trial-owner-role"<!-- Partner (only shown to default-partner kiosk users in edit mode who have accessto multinle nartners) =-><AppFormFieldv-if="flags.teamCreated &&formData.partners.data?.length > 1"<!-- Partner (only shown to default-partner kiosk users in edit mode who have accessto multiple partners) --><AppFormFieldv-if="flaas.teamCreated &&formData.partners.data?.length > 1"aa -84.18 ÷99.20 ааci- Calendar --›<ApoFormFieldV-model-"formState.calendar"nomoclleolandonlltvne="radios"ul="radios"field_lahel-"Calendar"l:required="true"rulec="reauired"102104109<I- Calendar ==>|<div stvle="arid-column: 1">cAnnFormFieldlv-model="formState.calendar"name="calendar"ltyoe="radios"ui-"radios"field-label="Calendar"reaui red=iitrue"...
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2026-05-20T11:36:00.713684+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-20/1779 /Users/lukas/.screenpipe/data/data/2026-05-20/1779276960713_m2.jpg...
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PhpStorm
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faVsco.js – TeamController.php
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1
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NULL
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monitor_2
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NULL
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NULL
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NULL
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Project: faVsco.js, menu
#12092 on JY-20613-allow- Project: faVsco.js, menu
#12092 on JY-20613-allow-owner-role-on-team-setup, menu
Start Listening for PHP Debug Connections
UserInvitationDTOTest
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<?php
declare(strict_types=1);
namespace Jiminny\Http\Controllers\Settings\Teams;
use Illuminate\Http\JsonResponse;
use Illuminate\Support\Facades\Log;
use Jiminny\Actions\InviteUserToTeamAction;
use Jiminny\Interactions\Settings\Teams\CreateTeam;
use Jiminny\DTO\Invitation\UserInvitationDTO;
use Jiminny\Http\Requests\Settings\Teams\CreateTeamRequest;
use Jiminny\Http\Controllers\Controller;
use Jiminny\Http\Requests\Settings\Teams\EditTeamRequest;
use Jiminny\Interactions\Settings\Teams\EditTeam;
use Jiminny\Models\Team;
use Jiminny\Models\User;
final class TeamController extends Controller
{
/**
* Create a new team, subscription and invitation.
*/
public function store(
CreateTeamRequest $request,
CreateTeam $createTeam,
InviteUserToTeamAction $inviteUserToTeamAction,
): void {
/** @var User $teamCreator */
$teamCreator = $request->user();
try {
$data = $request->all();
$team = $createTeam->handle($teamCreator, $data, $request->getDomain());
$inviteUserToTeamAction->execute(UserInvitationDTO::forOwner($request, $team));
} catch (\Exception $exception) {
Log::error('An error occurred while creating team', [
'e_message' => $exception->getMessage(),
'e_code' => $exception->getCode(),
]);
throw $exception;
}
}
public function edit(
Team $team,
EditTeamRequest $request,
EditTeam $editTeam,
): JsonResponse {
/** @var User $teamEditor */
$teamEditor = $request->user();
$editTeam->handle($team, $teamEditor, $request->all(), $request);
return response()->json([], JsonResponse::HTTP_OK);
}
}
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<?php
declare(strict_types=1);
namespace Jiminny\Component\Twilio\Conference\ConferenceManager;
use Illuminate\Database\Eloquent;
use Illuminate\Support\Str;
use Jiminny\Component\ElasticSearch\Model\Observer;
use Jiminny\Component\Twilio\Conference\ConferenceManager;
use Jiminny\Component\Twilio\Exception\OutOfBoundsException;
use Jiminny\Component\Twilio\Exception\UnexpectedValueException;
use Jiminny\Component\Twilio\Resolver;
use Jiminny\Component\Twilio\VO;
use Jiminny\Component\UrlGenerator\Webhook;
use Jiminny\Events;
use Jiminny\Exceptions\LogicException;
use Jiminny\Models;
use Jiminny\Models\Participant\Connection;
use Jiminny\Services\ActivityService;
use Jiminny\Services\Crm\CachedCrmServiceDecorator;
use Jiminny\Services\Crm\ProviderRegistry;
use Jiminny\Services\Telephony\TwilioClientBuilder;
use Psr\Log\LoggerInterface;
use Twilio\Exceptions\ConfigurationException;
use Twilio\Exceptions\RestException;
use Twilio\Exceptions\TwilioException;
use Twilio\TwiML;
final readonly class SoftPhoneManager implements ConferenceManager
{
public const int COMPLIANCE_PROMPT_TIMEOUT_SECONDS = 20;
public const string COMPLIANCE_PROMPT_ACCEPT_DIGIT = '1';
public function __construct(
private ProviderRegistry $crmProviderRegistry,
private Webhook $urlGenerator,
private ActivityService $activityService,
private LoggerInterface $logger,
private TwilioClientBuilder $twilioClientBuilder,
) {
}
public function create(VO\ConferenceManager\ActivityCreate $data): Models\Activity
{
$this->logger->debug(__METHOD__, [
'data' => $data,
'instanceof' => get_class($data),
]);
$activity = Observer::skipEvents(function () use ($data) {
if ($data instanceof VO\ConferenceManager\SoftPhoneInboundCreate) {
$activity = $this->createInboundActivity($data);
} elseif ($data instanceof VO\ConferenceManager\SoftPhoneOutboundCreate) {
$activity = $this->createOutboundActivity($data);
} else {
throw new LogicException(sprintf(
'Unknown softphone implementation: %s',
get_class($data)
));
}
return $activity;
});
$this->logger->debug(__METHOD__ . ': done', [
'instanceof' => get_class($data),
'activity' => $activity->id_string,
]);
return $activity;
}
private function createOutboundActivity(VO\ConferenceManager\SoftPhoneOutboundCreate $data): Models\Activity
{
$startTime = microtime(true);
$this->logger->debug(__METHOD__, [
'data' => $data,
]);
$now = now();
$user = $data->getUser();
$team = $user->getTeam();
$device = $data->getDevice();
$phoneNumber = $data->getPhoneNumber();
$route = $data->getPhoneRoute();
if (! $this->activityService->teamCanDial($team, $phoneNumber)) {
$region = getRegionByNumber($phoneNumber, $user->getCountryCode());
throw new LogicException(sprintf(
'Sorry, dialing %s is not available with your subscription.'
. ' Please contact your manager to enable additional destinations.',
$region ?? 'this number'
));
}
$lead = null;
$account = null;
$contact = null;
$stage = null;
$opportunity = null;
// Setup services.
$crmService = $this->crmProviderRegistry->get($team->crm->provider);
if (! $user->isCrmRequired()) {
$crmService->setUser($user->team->owner);
} else {
$crmService->setUser($user);
}
$prospectId = $data->getProspectId();
try {
if ($prospectId !== null) {
$crmStart = microtime(true);
$this->logger->info('[SoftPhoneManager] Starting CRM parseRecords', [
'prospect_id' => $prospectId,
'object_type' => $data->getObjectType(),
]);
[$lead, $account, $opportunity, $contact, $stage] = $crmService->parseRecords(
$prospectId,
$data->getObjectType()
);
$this->logger->info('[SoftPhoneManager] CRM parseRecords completed', [
'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),
'parse_duration_ms' => round((microtime(true) - $crmStart) * 1000, 2),
'found_lead' => $lead !== null,
'found_account' => $account !== null,
'found_opportunity' => $opportunity !== null,
'found_contact' => $contact !== null,
]);
// Try to attach a contact if we have an opportunity.
if ($opportunity !== null && $contact === null) {
$matchStart = microtime(true);
$this->logger->info('[SoftPhoneManager] Starting CRM matchByPhone');
[, , , $contact, ] = $crmService->matchByPhone(
$data->getPhoneNumber(),
$data->getRawPhoneNumber(),
$user->getId()
);
$this->logger->info('[SoftPhoneManager] CRM matchByPhone completed', [
'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),
'match_duration_ms' => round((microtime(true) - $matchStart) * 1000, 2),
'found_contact' => $contact !== null,
]);
}
} else {
$decorator = resolve(CachedCrmServiceDecorator::class);
$decorator->setCrmService($crmService);
[$lead, $account, $opportunity, $contact, $stage] = $decorator->matchByPhone(
$data->getPhoneNumber(),
$data->getRawPhoneNumber(),
$user->getId()
);
}
} catch (\Throwable $throwable) {
$this->logger->error('[' . $crmService->getDisplayName() . '] Error looking up customer', [
'exception' => $throwable,
]);
// maybe their crm is disconnected, but this shouldn't prevent an outbound call from happening.
}
if ($data->hasProspectStage()) {
/** @var Models\Stage $stage */
$stage = $team->crm->stages()->uuid($data->getProspectStage());
}
$dbStart = microtime(true);
$this->logger->info('[SoftPhoneManager] Starting activity creation in DB');
$activity = $user->activities()->create([
'type' => Models\Activity::TYPE_SOFTPHONE,
'provider' => Models\Activity::PROVIDER_TWILIO,
'device_id' => $device->id ?? null,
'crm_configuration_id' => $team->crm_id,
'lead_id' => $lead->id ?? null,
'account_id' => $account->id ?? null,
'contact_id' => $contact->id ?? null,
'opportunity_id' => $opportunity->id ?? null,
'value' => $opportunity ? $opportunity->value : null,
'stage_id' => $stage->id ?? null,
'status' => Models\Activity::STATUS_PENDING,
'recording_state' => Models\Activity::RECORDING_OFF,
'recording_reason_code' => $this->getVoiceRecordingReasonCode($team, $phoneNumber),
'scheduled_start_time' => $now,
]);
$this->logger->info('[SoftPhoneManager] Activity created in DB', [
'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),
'db_duration_ms' => round((microtime(true) - $dbStart) * 1000, 2),
'activity_id' => $activity->id ?? null,
]);
if (! $activity instanceof Models\Activity) {
throw new LogicException('Activity model expected');
}
$regionId = null;
if ($user->hasRegionId()) {
$regionId = $user->getRegionId();
} elseif ($data->hasRegion()) {
$regionId = $data->getRegion()->getId();
}
/** @var Models\Session $session */
$session = $activity->sessions()->create([
'type' => Models\Session::TYPE_DIALER,
'region_id' => $regionId,
'is_muted' => false,
]);
$phoneRouteResolver = new Resolver\PhoneRouteResolver($user, $route);
$phoneNumberOrigin = $phoneRouteResolver->getPhoneNumberOrigin();
$connectionType = $phoneRouteResolver->getConnectionType();
$callerId = $this->determineUserCallerId($user);
/** @var Models\Participant $caller */
$caller = $activity->participants()->create([
'user_id' => $user->id,
'email' => $user->email,
'name' => $user->name,
'phone_number' => $phoneRouteResolver->mustUsePSTN()
? $phoneNumberOrigin
: $callerId,
]);
$caller->connections()->create([
'session_id' => $session->getId(),
'direction' => $phoneRouteResolver->mustUsePSTN() ? 'outbound-api' : 'outbound',
'phone' => $callerId,
'type' => $connectionType,
]);
/** @var Models\Participant $callee */
$callee = $activity->participants()->create([
'lead_id' => $activity->lead_id ?? null,
'contact_id' => $activity->contact_id ?? null,
'phone_number' => $phoneNumber,
'name' => $activity->prospect_name,
]);
$callee->connections()->create([
'session_id' => $session->getId(),
'phone' => $phoneNumber,
'direction' => 'outbound-api',
'type' => Connection::TYPE_PSTN,
]);
$activity->update([
'from_participant_id' => $caller->id,
'to_participant_id' => $callee->id,
]);
$activity->refresh();
$this->logger->info('[SoftPhoneManager] createOutboundActivity completed', [
'total_duration_ms' => round((microtime(true) - $startTime) * 1000, 2),
'activity_id' => $activity->id_string,
]);
$this->logger->debug(__METHOD__ . ': done', [
'data' => $data,
'activity' => $activity->id_string,
'session' => $session->id_string,
'caller' => $caller->id_string,
'callee' => $callee->id_string,
]);
return $activity;
}
private function createInboundActivity(VO\ConferenceManager\SoftPhoneInboundCreate $data): Models\Activity
{
$this->logger->debug(__METHOD__, [
'callSid' => $data->getCallSid(),
]);
$roomOwner = $data->getUser();
$team = $roomOwner->getTeam();
$phoneNumber = $roomOwner->getSoftPhoneInboundDestinationNumber();
$callerId = $data->getCallerId();
$callerCallSid = $data->getCallSid();
$now = now();
if (! $this->activityService->teamCanDial($roomOwner->getTeam(), $roomOwner->softphone_inbound_destination)) {
$region = getRegionByNumber($roomOwner->softphone_inbound_destination, $roomOwner->getCountryCode());
throw new LogicException(
sprintf(
'Sorry, dialing %s is not available with your subscription.'
. ' Please contact your manager to enable additional destinations.',
$region ?? ' this number',
),
);
}
$lead = $account = $opportunity = $contact = $stage = null;
try {
$crmService = $this->crmProviderRegistry->get($roomOwner->getTeam()->crm->provider);
$crmService->setUser($roomOwner);
[$lead, $account, $opportunity, $contact, $stage] = $crmService->matchByPhone(
$callerId,
null,
$roomOwner->getId()
);
} catch (\Throwable $throwable) {
$this->logger->error(__METHOD__ . ': crm exception', [
'exception' => $throwable,
]);
// maybe their crm is disconnected, but this shouldn't prevent an inbound call from happening
}
/** @var Models\Activity $activity */
$activity = $roomOwner->activities()->create([
'type' => Models\Activity::TYPE_SOFTPHONE_INBOUND,
'provider' => Models\Activity::PROVIDER_TWILIO,
'crm_configuration_id' => $team->crm_id,
'lead_id' => $lead->id ?? null,
'account_id' => $account->id ?? null,
'contact_id' => $contact->id ?? null,
'opportunity_id' => $opportunity->id ?? null,
'stage_id' => $stage->id ?? null,
'status' => Models\Activity::STATUS_RINGING,
'recording_state' => Models\Activity::RECORDING_OFF,
'recording_reason_code' => $this->getVoiceRecordingReasonCode($team, $callerId),
'scheduled_start_time' => $now,
]);
/** @var Models\Session $session */
$session = $activity->sessions()->create([
'type' => Models\Session::TYPE_DIALER,
'region_id' => $roomOwner->getRegionId(),
'is_muted' => false,
]);
/** @var Models\Participant $caller */
$caller = $activity->participants()->create([
'lead_id' => $activity->lead_id ?? null,
'contact_id' => $activity->contact_id ?? null,
'phone_number' => $callerId,
'name' => $activity->prospect_name,
'enter_time' => $now,
]);
$caller->connections()->create([
'telephony_provider_id' => $callerCallSid,
'session_id' => $session->getId(),
'phone' => $callerId,
'direction' => 'inbound',
'type' => Connection::TYPE_PSTN,
'opened_at' => $now,
]);
/** @var Models\Participant $callee */
$callee = $activity->participants()->create([
'user_id' => $roomOwner->id,
'email' => $roomOwner->email,
'name' => $roomOwner->name,
'phone_number' => $phoneNumber,
]);
$callee->connections()->create([
'session_id' => $session->getId(),
'direction' => 'outbound-api',
'phone' => $phoneNumber,
'type' => Connection::TYPE_PSTN,
]);
$activity->update([
'from_participant_id' => $caller->id,
'to_participant_id' => $callee->id,
]);
$this->logger->debug(__METHOD__ . ': done', [
'callSid' => $data->getCallSid(),
'activity' => $activity->id_string,
'session' => $session->id_string,
'caller' => $caller->id_string,
'callee' => $callee->id_string,
]);
$activity->refresh();
return $activity;
}
private function getVoiceRecordingReasonCode(Models\Team $team, string $phoneNumber): int
{
$this->logger->debug(__METHOD__, [
'team' => $team->id_string,
'phone' => $phoneNumber,
]);
if (
! $team->hasComplianceModeRecordingPrompt()
&& ! $team->hasComplianceModeRecordingRestrictToOneSide()
&& ! $team->hasComplianceModeRecordingRestrictRecording()
) {
return 0;
}
/** @var Models\VoiceConsentPrefix|null $voiceConsentPolicy */
$voiceConsentPolicy = Models\VoiceConsentPrefix::query()
->whereRaw("? LIKE CONCAT(destination_prefix, '%')", [$phoneNumber])
->where(static function (Eloquent\Builder $builder) use ($team): void {
$builder
->whereNull('team_id')
->orWhere('team_id', $team->getId());
})
->orderByDesc('team_id')
->first();
if (! $voiceConsentPolicy instanceof Models\VoiceConsentPrefix || $voiceConsentPolicy->isAllowed()) {
return 0;
}
if ($team->hasComplianceModeRecordingPrompt()) {
// This number requires consent from the other party before recording the call.
return Models\Activity::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT;
}
if ($team->hasComplianceModeRecordingRestrictToOneSide()) {
return Models\Activity::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE;
}
if ($team->hasComplianceModeRecordingRestrictRecording()) {
return Models\Activity::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT;
}
return 0;
}
/**
* @throws ConfigurationException
* @throws TwilioException
*/
public function dialOrganiser(Models\Activity $activity): void
{
$this->logger->debug(__METHOD__, [
'activity' => $activity->id_string,
]);
/** @var Models\Participant $organiser */
$organiser = $activity->organizer;
$roomOwner = $activity->getUser();
$twilio = $this->twilioClientBuilder->build($activity->getTeam());
$canBeDialed =
$activity->isTypeSoftPhone()
&& ! $activity->hasStarted()
&& $activity->isPending()
&& $organiser->connections()
->where('type', '=', Connection::TYPE_PSTN)
->whereNull('opened_at')
->exists();
if (! $canBeDialed) {
throw new OutOfBoundsException('Cannot make an outbound call to this activity.');
}
/** @var Connection $organiserConnection */
$organiserConnection = $organiser->connections()
->where('type', '=', Connection::TYPE_PSTN)
->whereNull('opened_at')
->firstOrFail();
/** @var Models\Session $session */
$session = $organiserConnection->getSession();
$twilioConferenceSettings = $this->applyDefaultTwilioParticipantSettings($organiserConnection, [
'muted' => false,
'startConferenceOnEnter' => true,
'endConferenceOnExit' => true,
]);
// What number will the organizer see as caller id
$callerId = $roomOwner->getSoftPhoneNumber();
if ($callerId === null) {
$callee = $activity->participants()->whereNull('user_id')->first();
// This is a bridge call. We make it look like the callee is calling the organizer
$callerId = $callee->phone_number;
}
// What number will the prospect see as caller id
$calleeId = $organiser->getPhoneNumber();
$this->logger->debug(__METHOD__ . ': twilio call', [
'calleeId' => $calleeId,
'callerId' => $callerId,
]);
$twilioParticipant = $twilio->createParticipantInstance(
$session->id_string,
$callerId,
$calleeId,
$twilioConferenceSettings
);
$organiserConnection
->setTelephonyProviderId($twilioParticipant->callSid)
->save();
$session
->setTelephonyProviderId($twilioParticipant->conferenceSid)
->save();
$this->logger->debug(__METHOD__ . ': done', [
'activity' => $activity->id_string,
'session' => $session->id_string,
]);
}
public function dialCoach(Models\Activity $activity, Models\User $user): void
{
throw new \LogicException('Not implemented yet');
}
/**
* @throws ConfigurationException
* @throws TwilioException
*/
public function terminate(VO\ConferenceManager\ActivityTerminate $data): void
{
if (! $data instanceof VO\ConferenceManager\SoftphoneTerminate) {
throw new UnexpectedValueException(sprintf(
'Expecting an instance of "%s", but "%s" given.',
VO\ConferenceManager\SoftphoneTerminate::class,
\get_class($data)
));
}
$this->logger->debug(__METHOD__, [
'activity' => $data->getActivity()->id_string,
'user' => $data->getUser()->id_string,
]);
$activity = $data->getActivity();
$roomOwner = $activity->getUser();
$isCancelling = ! $activity->isInFiniteState() && ! $activity->isInProgress();
if ($isCancelling) {
$activity
->setStatus(Models\Activity::STATUS_CANCELLED)
->save();
}
/** @var Models\Session $session */
$session = $activity->sessions->first();
/** @var Models\Participant $organiser */
$organiser = $activity->organizer;
/** @var Connection $organiserConnection */
$organiserConnection = $organiser->connections()
->whereIn('type', [
Connection::TYPE_WEBRTC,
Connection::TYPE_PSTN,
])
->firstOrFail();
if (! $organiserConnection->hasTelephonyProviderId()) {
throw new LogicException(
'Unable to terminate call as we do not yet know the organiser telephony provider id',
);
}
$twilioClient = $this->twilioClientBuilder->build($activity->getTeam());
$twilioClient->terminateVoiceCall($organiserConnection->getTelephonyProviderId());
$session->hasTelephonyProviderId()
&& $twilioClient->terminateConference($session->getTelephonyProviderId());
$this->logger->debug(__METHOD__ . ': done', [
'activity' => $activity->id_string,
'user' => $roomOwner->id_string,
'session' => $session->id_string,
]);
}
public function answer(VO\ConferenceManager\ActivityAnswer $data): TwiML\VoiceResponse
{
$this->logger->debug(__METHOD__, [
'data' => $data,
]);
if ($data instanceof VO\ConferenceManager\SoftPhoneInboundAnswer) {
return $this->answerInboundCall($data);
}
if ($data instanceof VO\ConferenceManager\SoftPhoneOutboundAnswer) {
return $this->answerOutboundCall($data);
}
throw new LogicException('Unable to answer - not supported activity answer instance');
}
private function answerInboundCall(VO\ConferenceManager\SoftPhoneInboundAnswer $data): TwiML\VoiceResponse
{
$this->logger->debug(__METHOD__, [
'callSid' => $data->getCallSid(),
]);
$dateTime = now();
$activity = $this->create(
new VO\ConferenceManager\SoftPhoneInboundCreate(
$data->getCallerId(),
$data->getCallSid(),
$data->getUser()
)
);
/** @var Models\Participant $activityGuest */
$activityGuest = $activity->from;
$activityGuest
->setEnterTime($dateTime)
->save();
/** @var Connection $connection */
$connection = $activityGuest->connections()
->where('type', Connection::TYPE_PSTN)
->firstOrFail();
$connection
->setTelephonyProviderId($data->getCallSid())
->setOpenedAt($dateTime)
->save();
event(new Events\Activities\Connections\Opened($connection));
return $this->joinTwilioConference($connection, [
'startConferenceOnEnter' => true,
'endConferenceOnExit' => true,
'muted' => false,
]);
}
private function answerOutboundCall(VO\ConferenceManager\SoftPhoneOutboundAnswer $data): TwiML\VoiceResponse
{
$connection = $data->getConnection();
$participant = $connection->getParticipant();
$activity = $data->getActivity();
$organiser = $activity->organizer;
$dateTime = now();
$this->logger->debug(__METHOD__, [
'callSid' => $data->getCallSid(),
'connection' => $connection->id_string,
'participant' => $participant->id_string,
'activity' => $activity->id_string,
]);
if (! $participant->hasEnterTime()) {
$participant->update([
'enter_time' => $dateTime,
]);
}
$connection->update([
'is_muted' => $participant->isCoach(),
'opened_at' => $dateTime,
]);
event(new Events\Activities\Connections\Opened($connection));
if ($participant->isCoach()) {
/** @var Connection $roomOwnerConnection */
$roomOwnerConnection = $organiser->connections()->openCall()->firstOrFail();
return $this->joinTwilioConference(
$connection,
[
'coach' => $roomOwnerConnection->getTelephonyProviderId(),
]
);
}
return $this->joinTwilioConference(
$connection,
[
'startConferenceOnEnter' => true,
'endConferenceOnExit' => true,
'muted' => false,
]
);
}
private function determineUserCallerId(Models\User $user): string
{
if ($user->hasCallerId()) {
return $user->getCallerId();
}
// TODO: We should require a caller id to be verified before using the dialer
return $user->getSoftPhoneNumber() ?? $user->phone;
}
private function isRestExceptionAboutTwilioConferenceNotFound(string $exceptionMessage): bool
{
$startsWith = '[HTTP 404] Unable to create record: The requested resource';
$endsWith = 'was not found';
return Str::startsWith($exceptionMessage, $startsWith)
&& Str::endsWith($exceptionMessage, $endsWith);
}
/**
* @throws RestException
* @throws ConfigurationException
* @throws TwilioException
*/
public function dialOtherParty(Connection $callerConnection): self
{
$session = $callerConnection->getSession();
$activity = $session->getActivity();
$roomOwner = $activity->getUser();
$twilio = $this->twilioClientBuilder->build($activity->getTeam());
$this->logger->debug(__METHOD__, [
'session' => $session->id_string,
'activity' => $activity->id_string,
'user' => $roomOwner->id_string,
'connection' => $callerConnection->id_string,
]);
if (! $activity->isTypeSoftPhone() && ! $activity->isTypeSoftphoneInbound()) {
throw new UnexpectedValueException('Unexpected activity type');
}
$callee = $activity->to;
$calleeId = $callee->getPhoneNumber();
/** @var Connection $calleeConnection */
$calleeConnection = $callee->connections()
->whereIn('type', [
Connection::TYPE_PSTN,
Connection::TYPE_WEBRTC,
])
->firstOrFail();
$caller = $activity->from;
// we need to take the number from the connection
// as the one we store on participant level might be the one we call to the rep via PSTN mode
$callerId = $callerConnection->getPhoneNumber();
if (! $caller->is($callerConnection->getParticipant())) {
throw new LogicException(sprintf(
'Unexpected caller participant. Expected: "%s", Actual: "%s"',
$caller->id_string,
$callerConnection->getParticipant()->id_string
));
}
$twilioConferenceSettings = [
'muted' => false,
'startConferenceOnEnter' => true,
'endConferenceOnExit' => true,
];
$hasInboundRecording = $activity->isTypeSoftphoneInbound()
&& $roomOwner->checkSoftphoneInboundRecordPreference();
$hasOutboundRecording = $activity->isTypeSoftPhone()
&& $roomOwner->checkSoftphoneOutboundRecordPreference();
$isRecordingEnabled = $hasInboundRecording || $hasOutboundRecording;
$isRecordingRestricted = $activity->hasRecordingReasonCompliancePrompted()
|| $activity->hasRecordingReasonComplianceRestricted();
if ($isRecordingEnabled && ! $isRecordingRestricted) {
$twilioConferenceSettings = array_merge($twilioConferenceSettings, [
'record' => true,
'recordingChannels' => 'dual',
'recordingStatusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.recording.event'),
'recordingStatusCallbackMethod' => 'POST',
'recordingStatusCallbackEvent' => 'in-progress completed absent',
]);
if ($activity->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {
$twilioConferenceSettings['recordingTrack'] = $activity->isTypeSoftPhone()
? 'outbound'
: 'inbound';
}
}
try {
if ($activity->hasRecordingReasonCompliancePrompted()) {
$this->logger->info('[Softphone] Request compliance prompt via outbound call', [
'activity_uuid' => $activity->getUuid(),
'session' => $session->id_string,
'conference_sid' => $session->getTelephonyProviderId(),
]);
$callInstance = $twilio->createCall(
$callerId,
$calleeId,
$this->urlGenerator->route('jiminny.webhook.softphone.compliance.prompt', [
'session' => $session->id_string,
'connection' => $calleeConnection->id_string,
]),
$this->applyDefaultTwilioParticipantSettings($calleeConnection, $twilioConferenceSettings)
);
$calleeConnection->update([
'telephony_provider_id' => $callInstance->sid,
'parent_connection_id' => $callerConnection->getId(),
]);
} else {
$twilioParticipantConnection = $twilio->createParticipantInstance(
$session->getTelephonyProviderId(),
$callerId,
$calleeId,
$this->applyDefaultTwilioParticipantSettings($calleeConnection, $twilioConferenceSettings)
);
$calleeConnection->update([
'telephony_provider_id' => $twilioParticipantConnection->callSid,
]);
}
} catch (RestException $restException) {
if (! $this->isRestExceptionAboutTwilioConferenceNotFound($restException->getMessage())) {
throw $restException;
}
if (! $activity->isInFiniteState()) {
$activity
->setStatus(Models\Activity::STATUS_CANCELLED)
->save();
$message = __METHOD__ . ': activity.status -> cancelled';
} else {
$message = sprintf(
__METHOD__ . ': not setting to cancelled, activity.status is %s',
$activity->getStatus()
);
}
$this->logger->info($message, [
'activity' => $activity->id_string,
'exception' => $restException,
]);
}
$this->logger->debug(__METHOD__ . ': done', [
'session' => $session->id_string,
'activity' => $activity->id_string,
'user' => $roomOwner->id_string,
'connection' => $callerConnection->id_string,
]);
return $this;
}
private function applyDefaultTwilioParticipantSettings(Connection $connection, array $override = []): array
{
$session = $connection->getSession();
$default = [
'beep' => false,
'muted' => true,
'startConferenceOnEnter' => true,
'endConferenceOnExit' => false,
'record' => false,
'waitUrl' => '',
'statusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.participant.event', [
'connection' => $connection->id_string,
]),
'statusCallbackEvent' => [
'initiated',
'ringing',
'answered',
'completed',
],
'statusCallbackMethod' => 'POST',
'conferenceStatusCallbackEvent' => implode(' ', [
'start',
'end',
'join',
'leave',
'mute',
'hold',
]),
'conferenceStatusCallbackMethod' => 'POST',
'conferenceStatusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.conference.event', [
'session' => $session->getIdString(),
]),
];
if ($session->hasRegion()) {
$default['region'] = $session->getRegion()->getName();
}
return array_merge($default, $override);
}
private function applyDefaultTwilioConferenceSettings(Models\Session $session, array $override = []): array
{
$default = [
'beep' => false,
'muted' => true,
'startConferenceOnEnter' => false,
'endConferenceOnExit' => false,
'waitUrl' => '',
'statusCallbackEvent' => implode(' ', [
'start',
'end',
'join',
'leave',
'mute',
'hold',
// 'speaker',
]),
'statusCallbackMethod' => 'POST',
'statusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.conference.event', [
'session' => $session->getIdString(),
]),
];
if ($session->hasRegion()) {
$default['region'] = $session->getRegion()->getName();
}
return array_merge($default, $override);
}
private function joinTwilioConference(Connection $connection, array $options = []): TwiML\VoiceResponse
{
$session = $connection->getSession();
$activity = $session->getActivity();
$roomOwner = $activity->getUser();
$this->logger->debug(__METHOD__, [
'connection' => $connection->id_string,
'session' => $session->id_string,
'activity' => $activity->id_string,
'user' => $roomOwner->id_string,
]);
$voiceResponse = new TwiML\VoiceResponse();
$voiceResponse->dial()
->setAction($this->urlGenerator->route('jiminny.webhook.softphone.participant.event', [
'connection' => $connection->id_string,
]))
->conference(
$session->getIdString(),
$this->applyDefaultTwilioConferenceSettings($session, $options)
);
$this->logger->debug(__METHOD__ . ': done', [
'session' => $session->id_string,
'result' => $voiceResponse,
]);
return $voiceResponse;
}
}
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Notification","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.042220745,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"3","depth":4,"bounds":{"left":0.40226063,"top":0.10055866,"width":0.007978723,"height":0.015163607},"on_screen":true,"role_description":"text"},{"role":"AXButton","text":"Previous Highlighted Error","depth":4,"bounds":{"left":0.4119016,"top":0.09896249,"width":0.00731383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.4192154,"top":0.09896249,"width":0.006981383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Http\\Controllers\\Settings\\Teams;\n\nuse Illuminate\\Http\\JsonResponse;\nuse Illuminate\\Support\\Facades\\Log;\nuse Jiminny\\Actions\\InviteUserToTeamAction;\nuse Jiminny\\Interactions\\Settings\\Teams\\CreateTeam;\nuse Jiminny\\DTO\\Invitation\\UserInvitationDTO;\nuse Jiminny\\Http\\Requests\\Settings\\Teams\\CreateTeamRequest;\nuse Jiminny\\Http\\Controllers\\Controller;\nuse Jiminny\\Http\\Requests\\Settings\\Teams\\EditTeamRequest;\nuse Jiminny\\Interactions\\Settings\\Teams\\EditTeam;\nuse Jiminny\\Models\\Team;\nuse Jiminny\\Models\\User;\n\nfinal class TeamController extends Controller\n{\n /**\n * Create a new team, subscription and invitation.\n */\n public function store(\n CreateTeamRequest $request,\n CreateTeam $createTeam,\n InviteUserToTeamAction $inviteUserToTeamAction,\n ): void {\n /** @var User $teamCreator */\n $teamCreator = $request->user();\n\n try {\n $data = $request->all();\n $team = $createTeam->handle($teamCreator, $data, $request->getDomain());\n\n $inviteUserToTeamAction->execute(UserInvitationDTO::forOwner($request, $team));\n } catch (\\Exception $exception) {\n Log::error('An error occurred while creating team', [\n 'e_message' => $exception->getMessage(),\n 'e_code' => $exception->getCode(),\n ]);\n\n throw $exception;\n }\n }\n\n public function edit(\n Team $team,\n EditTeamRequest $request,\n EditTeam $editTeam,\n ): JsonResponse {\n /** @var User $teamEditor */\n $teamEditor = $request->user();\n $editTeam->handle($team, $teamEditor, $request->all(), $request);\n\n return response()->json([], JsonResponse::HTTP_OK);\n }\n}","depth":4,"bounds":{"left":0.15724733,"top":0.0,"width":0.26894948,"height":0.98324025},"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Http\\Controllers\\Settings\\Teams;\n\nuse Illuminate\\Http\\JsonResponse;\nuse Illuminate\\Support\\Facades\\Log;\nuse Jiminny\\Actions\\InviteUserToTeamAction;\nuse Jiminny\\Interactions\\Settings\\Teams\\CreateTeam;\nuse Jiminny\\DTO\\Invitation\\UserInvitationDTO;\nuse Jiminny\\Http\\Requests\\Settings\\Teams\\CreateTeamRequest;\nuse Jiminny\\Http\\Controllers\\Controller;\nuse Jiminny\\Http\\Requests\\Settings\\Teams\\EditTeamRequest;\nuse Jiminny\\Interactions\\Settings\\Teams\\EditTeam;\nuse Jiminny\\Models\\Team;\nuse Jiminny\\Models\\User;\n\nfinal class TeamController extends Controller\n{\n /**\n * Create a new team, subscription and invitation.\n */\n public function store(\n CreateTeamRequest $request,\n CreateTeam $createTeam,\n InviteUserToTeamAction $inviteUserToTeamAction,\n ): void {\n /** @var User $teamCreator */\n $teamCreator = $request->user();\n\n try {\n $data = $request->all();\n $team = $createTeam->handle($teamCreator, $data, $request->getDomain());\n\n $inviteUserToTeamAction->execute(UserInvitationDTO::forOwner($request, $team));\n } catch (\\Exception $exception) {\n Log::error('An error occurred while creating team', [\n 'e_message' => $exception->getMessage(),\n 'e_code' => $exception->getCode(),\n ]);\n\n throw $exception;\n }\n }\n\n public function edit(\n Team $team,\n EditTeamRequest $request,\n EditTeam $editTeam,\n ): JsonResponse {\n /** @var User $teamEditor */\n $teamEditor = $request->user();\n $editTeam->handle($team, $teamEditor, $request->all(), $request);\n\n return response()->json([], JsonResponse::HTTP_OK);\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.042220745,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"8","depth":4,"bounds":{"left":0.7024601,"top":0.12529927,"width":0.007978723,"height":0.015163607},"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"1","depth":4,"bounds":{"left":0.7124335,"top":0.12529927,"width":0.00731383,"height":0.015163607},"on_screen":true,"role_description":"text"},{"role":"AXButton","text":"Previous Highlighted Error","depth":4,"bounds":{"left":0.72140956,"top":0.123703115,"width":0.00731383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.7287234,"top":0.123703115,"width":0.006981383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Component\\Twilio\\Conference\\ConferenceManager;\n\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Support\\Str;\nuse Jiminny\\Component\\ElasticSearch\\Model\\Observer;\nuse Jiminny\\Component\\Twilio\\Conference\\ConferenceManager;\nuse Jiminny\\Component\\Twilio\\Exception\\OutOfBoundsException;\nuse Jiminny\\Component\\Twilio\\Exception\\UnexpectedValueException;\nuse Jiminny\\Component\\Twilio\\Resolver;\nuse Jiminny\\Component\\Twilio\\VO;\nuse Jiminny\\Component\\UrlGenerator\\Webhook;\nuse Jiminny\\Events;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Services\\ActivityService;\nuse Jiminny\\Services\\Crm\\CachedCrmServiceDecorator;\nuse Jiminny\\Services\\Crm\\ProviderRegistry;\nuse Jiminny\\Services\\Telephony\\TwilioClientBuilder;\nuse Psr\\Log\\LoggerInterface;\nuse Twilio\\Exceptions\\ConfigurationException;\nuse Twilio\\Exceptions\\RestException;\nuse Twilio\\Exceptions\\TwilioException;\nuse Twilio\\TwiML;\n\nfinal readonly class SoftPhoneManager implements ConferenceManager\n{\n public const int COMPLIANCE_PROMPT_TIMEOUT_SECONDS = 20;\n public const string COMPLIANCE_PROMPT_ACCEPT_DIGIT = '1';\n\n public function __construct(\n private ProviderRegistry $crmProviderRegistry,\n private Webhook $urlGenerator,\n private ActivityService $activityService,\n private LoggerInterface $logger,\n private TwilioClientBuilder $twilioClientBuilder,\n ) {\n }\n\n public function create(VO\\ConferenceManager\\ActivityCreate $data): Models\\Activity\n {\n $this->logger->debug(__METHOD__, [\n 'data' => $data,\n 'instanceof' => get_class($data),\n ]);\n\n $activity = Observer::skipEvents(function () use ($data) {\n if ($data instanceof VO\\ConferenceManager\\SoftPhoneInboundCreate) {\n $activity = $this->createInboundActivity($data);\n } elseif ($data instanceof VO\\ConferenceManager\\SoftPhoneOutboundCreate) {\n $activity = $this->createOutboundActivity($data);\n } else {\n throw new LogicException(sprintf(\n 'Unknown softphone implementation: %s',\n get_class($data)\n ));\n }\n\n return $activity;\n });\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'instanceof' => get_class($data),\n 'activity' => $activity->id_string,\n ]);\n\n return $activity;\n }\n\n private function createOutboundActivity(VO\\ConferenceManager\\SoftPhoneOutboundCreate $data): Models\\Activity\n {\n $startTime = microtime(true);\n $this->logger->debug(__METHOD__, [\n 'data' => $data,\n ]);\n\n $now = now();\n $user = $data->getUser();\n $team = $user->getTeam();\n $device = $data->getDevice();\n $phoneNumber = $data->getPhoneNumber();\n $route = $data->getPhoneRoute();\n\n if (! $this->activityService->teamCanDial($team, $phoneNumber)) {\n $region = getRegionByNumber($phoneNumber, $user->getCountryCode());\n\n throw new LogicException(sprintf(\n 'Sorry, dialing %s is not available with your subscription.'\n . ' Please contact your manager to enable additional destinations.',\n $region ?? 'this number'\n ));\n }\n\n $lead = null;\n $account = null;\n $contact = null;\n $stage = null;\n $opportunity = null;\n\n // Setup services.\n $crmService = $this->crmProviderRegistry->get($team->crm->provider);\n\n if (! $user->isCrmRequired()) {\n $crmService->setUser($user->team->owner);\n } else {\n $crmService->setUser($user);\n }\n\n $prospectId = $data->getProspectId();\n\n try {\n if ($prospectId !== null) {\n $crmStart = microtime(true);\n $this->logger->info('[SoftPhoneManager] Starting CRM parseRecords', [\n 'prospect_id' => $prospectId,\n 'object_type' => $data->getObjectType(),\n ]);\n [$lead, $account, $opportunity, $contact, $stage] = $crmService->parseRecords(\n $prospectId,\n $data->getObjectType()\n );\n $this->logger->info('[SoftPhoneManager] CRM parseRecords completed', [\n 'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),\n 'parse_duration_ms' => round((microtime(true) - $crmStart) * 1000, 2),\n 'found_lead' => $lead !== null,\n 'found_account' => $account !== null,\n 'found_opportunity' => $opportunity !== null,\n 'found_contact' => $contact !== null,\n ]);\n\n // Try to attach a contact if we have an opportunity.\n if ($opportunity !== null && $contact === null) {\n $matchStart = microtime(true);\n $this->logger->info('[SoftPhoneManager] Starting CRM matchByPhone');\n [, , , $contact, ] = $crmService->matchByPhone(\n $data->getPhoneNumber(),\n $data->getRawPhoneNumber(),\n $user->getId()\n );\n $this->logger->info('[SoftPhoneManager] CRM matchByPhone completed', [\n 'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),\n 'match_duration_ms' => round((microtime(true) - $matchStart) * 1000, 2),\n 'found_contact' => $contact !== null,\n ]);\n }\n } else {\n $decorator = resolve(CachedCrmServiceDecorator::class);\n $decorator->setCrmService($crmService);\n\n [$lead, $account, $opportunity, $contact, $stage] = $decorator->matchByPhone(\n $data->getPhoneNumber(),\n $data->getRawPhoneNumber(),\n $user->getId()\n );\n }\n } catch (\\Throwable $throwable) {\n $this->logger->error('[' . $crmService->getDisplayName() . '] Error looking up customer', [\n 'exception' => $throwable,\n ]);\n // maybe their crm is disconnected, but this shouldn't prevent an outbound call from happening.\n }\n\n if ($data->hasProspectStage()) {\n /** @var Models\\Stage $stage */\n $stage = $team->crm->stages()->uuid($data->getProspectStage());\n }\n\n $dbStart = microtime(true);\n $this->logger->info('[SoftPhoneManager] Starting activity creation in DB');\n $activity = $user->activities()->create([\n 'type' => Models\\Activity::TYPE_SOFTPHONE,\n 'provider' => Models\\Activity::PROVIDER_TWILIO,\n 'device_id' => $device->id ?? null,\n 'crm_configuration_id' => $team->crm_id,\n 'lead_id' => $lead->id ?? null,\n 'account_id' => $account->id ?? null,\n 'contact_id' => $contact->id ?? null,\n 'opportunity_id' => $opportunity->id ?? null,\n 'value' => $opportunity ? $opportunity->value : null,\n 'stage_id' => $stage->id ?? null,\n 'status' => Models\\Activity::STATUS_PENDING,\n 'recording_state' => Models\\Activity::RECORDING_OFF,\n 'recording_reason_code' => $this->getVoiceRecordingReasonCode($team, $phoneNumber),\n 'scheduled_start_time' => $now,\n ]);\n $this->logger->info('[SoftPhoneManager] Activity created in DB', [\n 'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),\n 'db_duration_ms' => round((microtime(true) - $dbStart) * 1000, 2),\n 'activity_id' => $activity->id ?? null,\n ]);\n\n if (! $activity instanceof Models\\Activity) {\n throw new LogicException('Activity model expected');\n }\n\n $regionId = null;\n if ($user->hasRegionId()) {\n $regionId = $user->getRegionId();\n } elseif ($data->hasRegion()) {\n $regionId = $data->getRegion()->getId();\n }\n\n /** @var Models\\Session $session */\n $session = $activity->sessions()->create([\n 'type' => Models\\Session::TYPE_DIALER,\n 'region_id' => $regionId,\n 'is_muted' => false,\n ]);\n\n $phoneRouteResolver = new Resolver\\PhoneRouteResolver($user, $route);\n $phoneNumberOrigin = $phoneRouteResolver->getPhoneNumberOrigin();\n $connectionType = $phoneRouteResolver->getConnectionType();\n $callerId = $this->determineUserCallerId($user);\n\n /** @var Models\\Participant $caller */\n $caller = $activity->participants()->create([\n 'user_id' => $user->id,\n 'email' => $user->email,\n 'name' => $user->name,\n 'phone_number' => $phoneRouteResolver->mustUsePSTN()\n ? $phoneNumberOrigin\n : $callerId,\n ]);\n\n $caller->connections()->create([\n 'session_id' => $session->getId(),\n 'direction' => $phoneRouteResolver->mustUsePSTN() ? 'outbound-api' : 'outbound',\n 'phone' => $callerId,\n 'type' => $connectionType,\n ]);\n\n /** @var Models\\Participant $callee */\n $callee = $activity->participants()->create([\n 'lead_id' => $activity->lead_id ?? null,\n 'contact_id' => $activity->contact_id ?? null,\n 'phone_number' => $phoneNumber,\n 'name' => $activity->prospect_name,\n ]);\n\n $callee->connections()->create([\n 'session_id' => $session->getId(),\n 'phone' => $phoneNumber,\n 'direction' => 'outbound-api',\n 'type' => Connection::TYPE_PSTN,\n ]);\n\n $activity->update([\n 'from_participant_id' => $caller->id,\n 'to_participant_id' => $callee->id,\n ]);\n\n $activity->refresh();\n\n $this->logger->info('[SoftPhoneManager] createOutboundActivity completed', [\n 'total_duration_ms' => round((microtime(true) - $startTime) * 1000, 2),\n 'activity_id' => $activity->id_string,\n ]);\n $this->logger->debug(__METHOD__ . ': done', [\n 'data' => $data,\n 'activity' => $activity->id_string,\n 'session' => $session->id_string,\n 'caller' => $caller->id_string,\n 'callee' => $callee->id_string,\n ]);\n\n return $activity;\n }\n\n private function createInboundActivity(VO\\ConferenceManager\\SoftPhoneInboundCreate $data): Models\\Activity\n {\n $this->logger->debug(__METHOD__, [\n 'callSid' => $data->getCallSid(),\n ]);\n\n $roomOwner = $data->getUser();\n $team = $roomOwner->getTeam();\n $phoneNumber = $roomOwner->getSoftPhoneInboundDestinationNumber();\n $callerId = $data->getCallerId();\n $callerCallSid = $data->getCallSid();\n\n $now = now();\n\n if (! $this->activityService->teamCanDial($roomOwner->getTeam(), $roomOwner->softphone_inbound_destination)) {\n $region = getRegionByNumber($roomOwner->softphone_inbound_destination, $roomOwner->getCountryCode());\n\n throw new LogicException(\n sprintf(\n 'Sorry, dialing %s is not available with your subscription.'\n . ' Please contact your manager to enable additional destinations.',\n $region ?? ' this number',\n ),\n );\n }\n\n $lead = $account = $opportunity = $contact = $stage = null;\n\n try {\n $crmService = $this->crmProviderRegistry->get($roomOwner->getTeam()->crm->provider);\n $crmService->setUser($roomOwner);\n\n [$lead, $account, $opportunity, $contact, $stage] = $crmService->matchByPhone(\n $callerId,\n null,\n $roomOwner->getId()\n );\n } catch (\\Throwable $throwable) {\n $this->logger->error(__METHOD__ . ': crm exception', [\n 'exception' => $throwable,\n ]);\n // maybe their crm is disconnected, but this shouldn't prevent an inbound call from happening\n }\n\n /** @var Models\\Activity $activity */\n $activity = $roomOwner->activities()->create([\n 'type' => Models\\Activity::TYPE_SOFTPHONE_INBOUND,\n 'provider' => Models\\Activity::PROVIDER_TWILIO,\n 'crm_configuration_id' => $team->crm_id,\n 'lead_id' => $lead->id ?? null,\n 'account_id' => $account->id ?? null,\n 'contact_id' => $contact->id ?? null,\n 'opportunity_id' => $opportunity->id ?? null,\n 'stage_id' => $stage->id ?? null,\n 'status' => Models\\Activity::STATUS_RINGING,\n 'recording_state' => Models\\Activity::RECORDING_OFF,\n 'recording_reason_code' => $this->getVoiceRecordingReasonCode($team, $callerId),\n 'scheduled_start_time' => $now,\n ]);\n\n /** @var Models\\Session $session */\n $session = $activity->sessions()->create([\n 'type' => Models\\Session::TYPE_DIALER,\n 'region_id' => $roomOwner->getRegionId(),\n 'is_muted' => false,\n ]);\n\n /** @var Models\\Participant $caller */\n $caller = $activity->participants()->create([\n 'lead_id' => $activity->lead_id ?? null,\n 'contact_id' => $activity->contact_id ?? null,\n 'phone_number' => $callerId,\n 'name' => $activity->prospect_name,\n 'enter_time' => $now,\n ]);\n\n $caller->connections()->create([\n 'telephony_provider_id' => $callerCallSid,\n 'session_id' => $session->getId(),\n 'phone' => $callerId,\n 'direction' => 'inbound',\n 'type' => Connection::TYPE_PSTN,\n 'opened_at' => $now,\n ]);\n\n /** @var Models\\Participant $callee */\n $callee = $activity->participants()->create([\n 'user_id' => $roomOwner->id,\n 'email' => $roomOwner->email,\n 'name' => $roomOwner->name,\n 'phone_number' => $phoneNumber,\n ]);\n\n $callee->connections()->create([\n 'session_id' => $session->getId(),\n 'direction' => 'outbound-api',\n 'phone' => $phoneNumber,\n 'type' => Connection::TYPE_PSTN,\n ]);\n\n $activity->update([\n 'from_participant_id' => $caller->id,\n 'to_participant_id' => $callee->id,\n ]);\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'callSid' => $data->getCallSid(),\n 'activity' => $activity->id_string,\n 'session' => $session->id_string,\n 'caller' => $caller->id_string,\n 'callee' => $callee->id_string,\n ]);\n\n $activity->refresh();\n\n return $activity;\n }\n\n private function getVoiceRecordingReasonCode(Models\\Team $team, string $phoneNumber): int\n {\n $this->logger->debug(__METHOD__, [\n 'team' => $team->id_string,\n 'phone' => $phoneNumber,\n ]);\n\n if (\n ! $team->hasComplianceModeRecordingPrompt()\n && ! $team->hasComplianceModeRecordingRestrictToOneSide()\n && ! $team->hasComplianceModeRecordingRestrictRecording()\n ) {\n return 0;\n }\n\n /** @var Models\\VoiceConsentPrefix|null $voiceConsentPolicy */\n $voiceConsentPolicy = Models\\VoiceConsentPrefix::query()\n ->whereRaw(\"? LIKE CONCAT(destination_prefix, '%')\", [$phoneNumber])\n ->where(static function (Eloquent\\Builder $builder) use ($team): void {\n $builder\n ->whereNull('team_id')\n ->orWhere('team_id', $team->getId());\n })\n ->orderByDesc('team_id')\n ->first();\n\n if (! $voiceConsentPolicy instanceof Models\\VoiceConsentPrefix || $voiceConsentPolicy->isAllowed()) {\n return 0;\n }\n\n if ($team->hasComplianceModeRecordingPrompt()) {\n // This number requires consent from the other party before recording the call.\n return Models\\Activity::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT;\n }\n\n if ($team->hasComplianceModeRecordingRestrictToOneSide()) {\n return Models\\Activity::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE;\n }\n\n if ($team->hasComplianceModeRecordingRestrictRecording()) {\n return Models\\Activity::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT;\n }\n\n return 0;\n }\n\n /**\n * @throws ConfigurationException\n * @throws TwilioException\n */\n public function dialOrganiser(Models\\Activity $activity): void\n {\n $this->logger->debug(__METHOD__, [\n 'activity' => $activity->id_string,\n ]);\n\n /** @var Models\\Participant $organiser */\n $organiser = $activity->organizer;\n $roomOwner = $activity->getUser();\n $twilio = $this->twilioClientBuilder->build($activity->getTeam());\n\n $canBeDialed =\n $activity->isTypeSoftPhone()\n && ! $activity->hasStarted()\n && $activity->isPending()\n && $organiser->connections()\n ->where('type', '=', Connection::TYPE_PSTN)\n ->whereNull('opened_at')\n ->exists();\n\n if (! $canBeDialed) {\n throw new OutOfBoundsException('Cannot make an outbound call to this activity.');\n }\n\n /** @var Connection $organiserConnection */\n $organiserConnection = $organiser->connections()\n ->where('type', '=', Connection::TYPE_PSTN)\n ->whereNull('opened_at')\n ->firstOrFail();\n\n /** @var Models\\Session $session */\n $session = $organiserConnection->getSession();\n\n $twilioConferenceSettings = $this->applyDefaultTwilioParticipantSettings($organiserConnection, [\n 'muted' => false,\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => true,\n ]);\n\n // What number will the organizer see as caller id\n $callerId = $roomOwner->getSoftPhoneNumber();\n\n if ($callerId === null) {\n $callee = $activity->participants()->whereNull('user_id')->first();\n // This is a bridge call. We make it look like the callee is calling the organizer\n $callerId = $callee->phone_number;\n }\n\n // What number will the prospect see as caller id\n $calleeId = $organiser->getPhoneNumber();\n\n $this->logger->debug(__METHOD__ . ': twilio call', [\n 'calleeId' => $calleeId,\n 'callerId' => $callerId,\n ]);\n\n $twilioParticipant = $twilio->createParticipantInstance(\n $session->id_string,\n $callerId,\n $calleeId,\n $twilioConferenceSettings\n );\n\n $organiserConnection\n ->setTelephonyProviderId($twilioParticipant->callSid)\n ->save();\n\n $session\n ->setTelephonyProviderId($twilioParticipant->conferenceSid)\n ->save();\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'activity' => $activity->id_string,\n 'session' => $session->id_string,\n ]);\n }\n\n public function dialCoach(Models\\Activity $activity, Models\\User $user): void\n {\n throw new \\LogicException('Not implemented yet');\n }\n\n /**\n * @throws ConfigurationException\n * @throws TwilioException\n */\n public function terminate(VO\\ConferenceManager\\ActivityTerminate $data): void\n {\n if (! $data instanceof VO\\ConferenceManager\\SoftphoneTerminate) {\n throw new UnexpectedValueException(sprintf(\n 'Expecting an instance of \"%s\", but \"%s\" given.',\n VO\\ConferenceManager\\SoftphoneTerminate::class,\n \\get_class($data)\n ));\n }\n\n $this->logger->debug(__METHOD__, [\n 'activity' => $data->getActivity()->id_string,\n 'user' => $data->getUser()->id_string,\n ]);\n\n $activity = $data->getActivity();\n $roomOwner = $activity->getUser();\n\n $isCancelling = ! $activity->isInFiniteState() && ! $activity->isInProgress();\n\n if ($isCancelling) {\n $activity\n ->setStatus(Models\\Activity::STATUS_CANCELLED)\n ->save();\n }\n\n /** @var Models\\Session $session */\n $session = $activity->sessions->first();\n\n /** @var Models\\Participant $organiser */\n $organiser = $activity->organizer;\n\n /** @var Connection $organiserConnection */\n $organiserConnection = $organiser->connections()\n ->whereIn('type', [\n Connection::TYPE_WEBRTC,\n Connection::TYPE_PSTN,\n ])\n ->firstOrFail();\n\n if (! $organiserConnection->hasTelephonyProviderId()) {\n throw new LogicException(\n 'Unable to terminate call as we do not yet know the organiser telephony provider id',\n );\n }\n\n $twilioClient = $this->twilioClientBuilder->build($activity->getTeam());\n\n $twilioClient->terminateVoiceCall($organiserConnection->getTelephonyProviderId());\n\n $session->hasTelephonyProviderId()\n && $twilioClient->terminateConference($session->getTelephonyProviderId());\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'activity' => $activity->id_string,\n 'user' => $roomOwner->id_string,\n 'session' => $session->id_string,\n ]);\n }\n\n public function answer(VO\\ConferenceManager\\ActivityAnswer $data): TwiML\\VoiceResponse\n {\n $this->logger->debug(__METHOD__, [\n 'data' => $data,\n ]);\n\n if ($data instanceof VO\\ConferenceManager\\SoftPhoneInboundAnswer) {\n return $this->answerInboundCall($data);\n }\n\n if ($data instanceof VO\\ConferenceManager\\SoftPhoneOutboundAnswer) {\n return $this->answerOutboundCall($data);\n }\n\n throw new LogicException('Unable to answer - not supported activity answer instance');\n }\n\n private function answerInboundCall(VO\\ConferenceManager\\SoftPhoneInboundAnswer $data): TwiML\\VoiceResponse\n {\n $this->logger->debug(__METHOD__, [\n 'callSid' => $data->getCallSid(),\n ]);\n\n $dateTime = now();\n\n $activity = $this->create(\n new VO\\ConferenceManager\\SoftPhoneInboundCreate(\n $data->getCallerId(),\n $data->getCallSid(),\n $data->getUser()\n )\n );\n\n /** @var Models\\Participant $activityGuest */\n $activityGuest = $activity->from;\n\n $activityGuest\n ->setEnterTime($dateTime)\n ->save();\n\n /** @var Connection $connection */\n $connection = $activityGuest->connections()\n ->where('type', Connection::TYPE_PSTN)\n ->firstOrFail();\n\n $connection\n ->setTelephonyProviderId($data->getCallSid())\n ->setOpenedAt($dateTime)\n ->save();\n\n event(new Events\\Activities\\Connections\\Opened($connection));\n\n return $this->joinTwilioConference($connection, [\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => true,\n 'muted' => false,\n ]);\n }\n\n private function answerOutboundCall(VO\\ConferenceManager\\SoftPhoneOutboundAnswer $data): TwiML\\VoiceResponse\n {\n $connection = $data->getConnection();\n $participant = $connection->getParticipant();\n $activity = $data->getActivity();\n $organiser = $activity->organizer;\n $dateTime = now();\n\n $this->logger->debug(__METHOD__, [\n 'callSid' => $data->getCallSid(),\n 'connection' => $connection->id_string,\n 'participant' => $participant->id_string,\n 'activity' => $activity->id_string,\n ]);\n\n if (! $participant->hasEnterTime()) {\n $participant->update([\n 'enter_time' => $dateTime,\n ]);\n }\n\n $connection->update([\n 'is_muted' => $participant->isCoach(),\n 'opened_at' => $dateTime,\n ]);\n\n event(new Events\\Activities\\Connections\\Opened($connection));\n\n if ($participant->isCoach()) {\n /** @var Connection $roomOwnerConnection */\n $roomOwnerConnection = $organiser->connections()->openCall()->firstOrFail();\n\n return $this->joinTwilioConference(\n $connection,\n [\n 'coach' => $roomOwnerConnection->getTelephonyProviderId(),\n ]\n );\n }\n\n return $this->joinTwilioConference(\n $connection,\n [\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => true,\n 'muted' => false,\n ]\n );\n }\n\n private function determineUserCallerId(Models\\User $user): string\n {\n if ($user->hasCallerId()) {\n return $user->getCallerId();\n }\n\n // TODO: We should require a caller id to be verified before using the dialer\n return $user->getSoftPhoneNumber() ?? $user->phone;\n }\n\n private function isRestExceptionAboutTwilioConferenceNotFound(string $exceptionMessage): bool\n {\n $startsWith = '[HTTP 404] Unable to create record: The requested resource';\n $endsWith = 'was not found';\n\n return Str::startsWith($exceptionMessage, $startsWith)\n && Str::endsWith($exceptionMessage, $endsWith);\n }\n\n /**\n * @throws RestException\n * @throws ConfigurationException\n * @throws TwilioException\n */\n public function dialOtherParty(Connection $callerConnection): self\n {\n $session = $callerConnection->getSession();\n $activity = $session->getActivity();\n $roomOwner = $activity->getUser();\n $twilio = $this->twilioClientBuilder->build($activity->getTeam());\n\n $this->logger->debug(__METHOD__, [\n 'session' => $session->id_string,\n 'activity' => $activity->id_string,\n 'user' => $roomOwner->id_string,\n 'connection' => $callerConnection->id_string,\n ]);\n\n if (! $activity->isTypeSoftPhone() && ! $activity->isTypeSoftphoneInbound()) {\n throw new UnexpectedValueException('Unexpected activity type');\n }\n\n $callee = $activity->to;\n $calleeId = $callee->getPhoneNumber();\n\n /** @var Connection $calleeConnection */\n $calleeConnection = $callee->connections()\n ->whereIn('type', [\n Connection::TYPE_PSTN,\n Connection::TYPE_WEBRTC,\n ])\n ->firstOrFail();\n\n $caller = $activity->from;\n\n // we need to take the number from the connection\n // as the one we store on participant level might be the one we call to the rep via PSTN mode\n $callerId = $callerConnection->getPhoneNumber();\n\n if (! $caller->is($callerConnection->getParticipant())) {\n throw new LogicException(sprintf(\n 'Unexpected caller participant. Expected: \"%s\", Actual: \"%s\"',\n $caller->id_string,\n $callerConnection->getParticipant()->id_string\n ));\n }\n\n $twilioConferenceSettings = [\n 'muted' => false,\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => true,\n ];\n\n $hasInboundRecording = $activity->isTypeSoftphoneInbound()\n && $roomOwner->checkSoftphoneInboundRecordPreference();\n\n $hasOutboundRecording = $activity->isTypeSoftPhone()\n && $roomOwner->checkSoftphoneOutboundRecordPreference();\n\n $isRecordingEnabled = $hasInboundRecording || $hasOutboundRecording;\n\n $isRecordingRestricted = $activity->hasRecordingReasonCompliancePrompted()\n || $activity->hasRecordingReasonComplianceRestricted();\n\n if ($isRecordingEnabled && ! $isRecordingRestricted) {\n $twilioConferenceSettings = array_merge($twilioConferenceSettings, [\n 'record' => true,\n 'recordingChannels' => 'dual',\n 'recordingStatusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.recording.event'),\n 'recordingStatusCallbackMethod' => 'POST',\n 'recordingStatusCallbackEvent' => 'in-progress completed absent',\n ]);\n\n if ($activity->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n $twilioConferenceSettings['recordingTrack'] = $activity->isTypeSoftPhone()\n ? 'outbound'\n : 'inbound';\n }\n }\n\n try {\n if ($activity->hasRecordingReasonCompliancePrompted()) {\n $this->logger->info('[Softphone] Request compliance prompt via outbound call', [\n 'activity_uuid' => $activity->getUuid(),\n 'session' => $session->id_string,\n 'conference_sid' => $session->getTelephonyProviderId(),\n ]);\n\n $callInstance = $twilio->createCall(\n $callerId,\n $calleeId,\n $this->urlGenerator->route('jiminny.webhook.softphone.compliance.prompt', [\n 'session' => $session->id_string,\n 'connection' => $calleeConnection->id_string,\n ]),\n $this->applyDefaultTwilioParticipantSettings($calleeConnection, $twilioConferenceSettings)\n );\n\n $calleeConnection->update([\n 'telephony_provider_id' => $callInstance->sid,\n 'parent_connection_id' => $callerConnection->getId(),\n ]);\n } else {\n $twilioParticipantConnection = $twilio->createParticipantInstance(\n $session->getTelephonyProviderId(),\n $callerId,\n $calleeId,\n $this->applyDefaultTwilioParticipantSettings($calleeConnection, $twilioConferenceSettings)\n );\n\n $calleeConnection->update([\n 'telephony_provider_id' => $twilioParticipantConnection->callSid,\n ]);\n }\n } catch (RestException $restException) {\n if (! $this->isRestExceptionAboutTwilioConferenceNotFound($restException->getMessage())) {\n throw $restException;\n }\n\n if (! $activity->isInFiniteState()) {\n $activity\n ->setStatus(Models\\Activity::STATUS_CANCELLED)\n ->save();\n\n $message = __METHOD__ . ': activity.status -> cancelled';\n } else {\n $message = sprintf(\n __METHOD__ . ': not setting to cancelled, activity.status is %s',\n $activity->getStatus()\n );\n }\n\n $this->logger->info($message, [\n 'activity' => $activity->id_string,\n 'exception' => $restException,\n ]);\n }\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'session' => $session->id_string,\n 'activity' => $activity->id_string,\n 'user' => $roomOwner->id_string,\n 'connection' => $callerConnection->id_string,\n ]);\n\n return $this;\n }\n\n private function applyDefaultTwilioParticipantSettings(Connection $connection, array $override = []): array\n {\n $session = $connection->getSession();\n\n $default = [\n 'beep' => false,\n 'muted' => true,\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => false,\n 'record' => false,\n 'waitUrl' => '',\n 'statusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.participant.event', [\n 'connection' => $connection->id_string,\n ]),\n 'statusCallbackEvent' => [\n 'initiated',\n 'ringing',\n 'answered',\n 'completed',\n ],\n 'statusCallbackMethod' => 'POST',\n 'conferenceStatusCallbackEvent' => implode(' ', [\n 'start',\n 'end',\n 'join',\n 'leave',\n 'mute',\n 'hold',\n ]),\n 'conferenceStatusCallbackMethod' => 'POST',\n 'conferenceStatusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.conference.event', [\n 'session' => $session->getIdString(),\n ]),\n ];\n\n if ($session->hasRegion()) {\n $default['region'] = $session->getRegion()->getName();\n }\n\n return array_merge($default, $override);\n }\n\n private function applyDefaultTwilioConferenceSettings(Models\\Session $session, array $override = []): array\n {\n $default = [\n 'beep' => false,\n 'muted' => true,\n 'startConferenceOnEnter' => false,\n 'endConferenceOnExit' => false,\n 'waitUrl' => '',\n 'statusCallbackEvent' => implode(' ', [\n 'start',\n 'end',\n 'join',\n 'leave',\n 'mute',\n 'hold',\n// 'speaker',\n ]),\n 'statusCallbackMethod' => 'POST',\n 'statusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.conference.event', [\n 'session' => $session->getIdString(),\n ]),\n ];\n\n if ($session->hasRegion()) {\n $default['region'] = $session->getRegion()->getName();\n }\n\n return array_merge($default, $override);\n }\n\n private function joinTwilioConference(Connection $connection, array $options = []): TwiML\\VoiceResponse\n {\n $session = $connection->getSession();\n $activity = $session->getActivity();\n $roomOwner = $activity->getUser();\n\n $this->logger->debug(__METHOD__, [\n 'connection' => $connection->id_string,\n 'session' => $session->id_string,\n 'activity' => $activity->id_string,\n 'user' => $roomOwner->id_string,\n ]);\n\n $voiceResponse = new TwiML\\VoiceResponse();\n\n $voiceResponse->dial()\n ->setAction($this->urlGenerator->route('jiminny.webhook.softphone.participant.event', [\n 'connection' => $connection->id_string,\n ]))\n ->conference(\n $session->getIdString(),\n $this->applyDefaultTwilioConferenceSettings($session, $options)\n );\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'session' => $session->id_string,\n 'result' => $voiceResponse,\n ]);\n\n return $voiceResponse;\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Component\\Twilio\\Conference\\ConferenceManager;\n\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Support\\Str;\nuse Jiminny\\Component\\ElasticSearch\\Model\\Observer;\nuse Jiminny\\Component\\Twilio\\Conference\\ConferenceManager;\nuse Jiminny\\Component\\Twilio\\Exception\\OutOfBoundsException;\nuse Jiminny\\Component\\Twilio\\Exception\\UnexpectedValueException;\nuse Jiminny\\Component\\Twilio\\Resolver;\nuse Jiminny\\Component\\Twilio\\VO;\nuse Jiminny\\Component\\UrlGenerator\\Webhook;\nuse Jiminny\\Events;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Services\\ActivityService;\nuse Jiminny\\Services\\Crm\\CachedCrmServiceDecorator;\nuse Jiminny\\Services\\Crm\\ProviderRegistry;\nuse Jiminny\\Services\\Telephony\\TwilioClientBuilder;\nuse Psr\\Log\\LoggerInterface;\nuse Twilio\\Exceptions\\ConfigurationException;\nuse Twilio\\Exceptions\\RestException;\nuse Twilio\\Exceptions\\TwilioException;\nuse Twilio\\TwiML;\n\nfinal readonly class SoftPhoneManager implements ConferenceManager\n{\n public const int COMPLIANCE_PROMPT_TIMEOUT_SECONDS = 20;\n public const string COMPLIANCE_PROMPT_ACCEPT_DIGIT = '1';\n\n public function __construct(\n private ProviderRegistry $crmProviderRegistry,\n private Webhook $urlGenerator,\n private ActivityService $activityService,\n private LoggerInterface $logger,\n private TwilioClientBuilder $twilioClientBuilder,\n ) {\n }\n\n public function create(VO\\ConferenceManager\\ActivityCreate $data): Models\\Activity\n {\n $this->logger->debug(__METHOD__, [\n 'data' => $data,\n 'instanceof' => get_class($data),\n ]);\n\n $activity = Observer::skipEvents(function () use ($data) {\n if ($data instanceof VO\\ConferenceManager\\SoftPhoneInboundCreate) {\n $activity = $this->createInboundActivity($data);\n } elseif ($data instanceof VO\\ConferenceManager\\SoftPhoneOutboundCreate) {\n $activity = $this->createOutboundActivity($data);\n } else {\n throw new LogicException(sprintf(\n 'Unknown softphone implementation: %s',\n get_class($data)\n ));\n }\n\n return $activity;\n });\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'instanceof' => get_class($data),\n 'activity' => $activity->id_string,\n ]);\n\n return $activity;\n }\n\n private function createOutboundActivity(VO\\ConferenceManager\\SoftPhoneOutboundCreate $data): Models\\Activity\n {\n $startTime = microtime(true);\n $this->logger->debug(__METHOD__, [\n 'data' => $data,\n ]);\n\n $now = now();\n $user = $data->getUser();\n $team = $user->getTeam();\n $device = $data->getDevice();\n $phoneNumber = $data->getPhoneNumber();\n $route = $data->getPhoneRoute();\n\n if (! $this->activityService->teamCanDial($team, $phoneNumber)) {\n $region = getRegionByNumber($phoneNumber, $user->getCountryCode());\n\n throw new LogicException(sprintf(\n 'Sorry, dialing %s is not available with your subscription.'\n . ' Please contact your manager to enable additional destinations.',\n $region ?? 'this number'\n ));\n }\n\n $lead = null;\n $account = null;\n $contact = null;\n $stage = null;\n $opportunity = null;\n\n // Setup services.\n $crmService = $this->crmProviderRegistry->get($team->crm->provider);\n\n if (! $user->isCrmRequired()) {\n $crmService->setUser($user->team->owner);\n } else {\n $crmService->setUser($user);\n }\n\n $prospectId = $data->getProspectId();\n\n try {\n if ($prospectId !== null) {\n $crmStart = microtime(true);\n $this->logger->info('[SoftPhoneManager] Starting CRM parseRecords', [\n 'prospect_id' => $prospectId,\n 'object_type' => $data->getObjectType(),\n ]);\n [$lead, $account, $opportunity, $contact, $stage] = $crmService->parseRecords(\n $prospectId,\n $data->getObjectType()\n );\n $this->logger->info('[SoftPhoneManager] CRM parseRecords completed', [\n 'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),\n 'parse_duration_ms' => round((microtime(true) - $crmStart) * 1000, 2),\n 'found_lead' => $lead !== null,\n 'found_account' => $account !== null,\n 'found_opportunity' => $opportunity !== null,\n 'found_contact' => $contact !== null,\n ]);\n\n // Try to attach a contact if we have an opportunity.\n if ($opportunity !== null && $contact === null) {\n $matchStart = microtime(true);\n $this->logger->info('[SoftPhoneManager] Starting CRM matchByPhone');\n [, , , $contact, ] = $crmService->matchByPhone(\n $data->getPhoneNumber(),\n $data->getRawPhoneNumber(),\n $user->getId()\n );\n $this->logger->info('[SoftPhoneManager] CRM matchByPhone completed', [\n 'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),\n 'match_duration_ms' => round((microtime(true) - $matchStart) * 1000, 2),\n 'found_contact' => $contact !== null,\n ]);\n }\n } else {\n $decorator = resolve(CachedCrmServiceDecorator::class);\n $decorator->setCrmService($crmService);\n\n [$lead, $account, $opportunity, $contact, $stage] = $decorator->matchByPhone(\n $data->getPhoneNumber(),\n $data->getRawPhoneNumber(),\n $user->getId()\n );\n }\n } catch (\\Throwable $throwable) {\n $this->logger->error('[' . $crmService->getDisplayName() . '] Error looking up customer', [\n 'exception' => $throwable,\n ]);\n // maybe their crm is disconnected, but this shouldn't prevent an outbound call from happening.\n }\n\n if ($data->hasProspectStage()) {\n /** @var Models\\Stage $stage */\n $stage = $team->crm->stages()->uuid($data->getProspectStage());\n }\n\n $dbStart = microtime(true);\n $this->logger->info('[SoftPhoneManager] Starting activity creation in DB');\n $activity = $user->activities()->create([\n 'type' => Models\\Activity::TYPE_SOFTPHONE,\n 'provider' => Models\\Activity::PROVIDER_TWILIO,\n 'device_id' => $device->id ?? null,\n 'crm_configuration_id' => $team->crm_id,\n 'lead_id' => $lead->id ?? null,\n 'account_id' => $account->id ?? null,\n 'contact_id' => $contact->id ?? null,\n 'opportunity_id' => $opportunity->id ?? null,\n 'value' => $opportunity ? $opportunity->value : null,\n 'stage_id' => $stage->id ?? null,\n 'status' => Models\\Activity::STATUS_PENDING,\n 'recording_state' => Models\\Activity::RECORDING_OFF,\n 'recording_reason_code' => $this->getVoiceRecordingReasonCode($team, $phoneNumber),\n 'scheduled_start_time' => $now,\n ]);\n $this->logger->info('[SoftPhoneManager] Activity created in DB', [\n 'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),\n 'db_duration_ms' => round((microtime(true) - $dbStart) * 1000, 2),\n 'activity_id' => $activity->id ?? null,\n ]);\n\n if (! $activity instanceof Models\\Activity) {\n throw new LogicException('Activity model expected');\n }\n\n $regionId = null;\n if ($user->hasRegionId()) {\n $regionId = $user->getRegionId();\n } elseif ($data->hasRegion()) {\n $regionId = $data->getRegion()->getId();\n }\n\n /** @var Models\\Session $session */\n $session = $activity->sessions()->create([\n 'type' => Models\\Session::TYPE_DIALER,\n 'region_id' => $regionId,\n 'is_muted' => false,\n ]);\n\n $phoneRouteResolver = new Resolver\\PhoneRouteResolver($user, $route);\n $phoneNumberOrigin = $phoneRouteResolver->getPhoneNumberOrigin();\n $connectionType = $phoneRouteResolver->getConnectionType();\n $callerId = $this->determineUserCallerId($user);\n\n /** @var Models\\Participant $caller */\n $caller = $activity->participants()->create([\n 'user_id' => $user->id,\n 'email' => $user->email,\n 'name' => $user->name,\n 'phone_number' => $phoneRouteResolver->mustUsePSTN()\n ? $phoneNumberOrigin\n : $callerId,\n ]);\n\n $caller->connections()->create([\n 'session_id' => $session->getId(),\n 'direction' => $phoneRouteResolver->mustUsePSTN() ? 'outbound-api' : 'outbound',\n 'phone' => $callerId,\n 'type' => $connectionType,\n ]);\n\n /** @var Models\\Participant $callee */\n $callee = $activity->participants()->create([\n 'lead_id' => $activity->lead_id ?? null,\n 'contact_id' => $activity->contact_id ?? null,\n 'phone_number' => $phoneNumber,\n 'name' => $activity->prospect_name,\n ]);\n\n $callee->connections()->create([\n 'session_id' => $session->getId(),\n 'phone' => $phoneNumber,\n 'direction' => 'outbound-api',\n 'type' => Connection::TYPE_PSTN,\n ]);\n\n $activity->update([\n 'from_participant_id' => $caller->id,\n 'to_participant_id' => $callee->id,\n ]);\n\n $activity->refresh();\n\n $this->logger->info('[SoftPhoneManager] createOutboundActivity completed', [\n 'total_duration_ms' => round((microtime(true) - $startTime) * 1000, 2),\n 'activity_id' => $activity->id_string,\n ]);\n $this->logger->debug(__METHOD__ . ': done', [\n 'data' => $data,\n 'activity' => $activity->id_string,\n 'session' => $session->id_string,\n 'caller' => $caller->id_string,\n 'callee' => $callee->id_string,\n ]);\n\n return $activity;\n }\n\n private function createInboundActivity(VO\\ConferenceManager\\SoftPhoneInboundCreate $data): Models\\Activity\n {\n $this->logger->debug(__METHOD__, [\n 'callSid' => $data->getCallSid(),\n ]);\n\n $roomOwner = $data->getUser();\n $team = $roomOwner->getTeam();\n $phoneNumber = $roomOwner->getSoftPhoneInboundDestinationNumber();\n $callerId = $data->getCallerId();\n $callerCallSid = $data->getCallSid();\n\n $now = now();\n\n if (! $this->activityService->teamCanDial($roomOwner->getTeam(), $roomOwner->softphone_inbound_destination)) {\n $region = getRegionByNumber($roomOwner->softphone_inbound_destination, $roomOwner->getCountryCode());\n\n throw new LogicException(\n sprintf(\n 'Sorry, dialing %s is not available with your subscription.'\n . ' Please contact your manager to enable additional destinations.',\n $region ?? ' this number',\n ),\n );\n }\n\n $lead = $account = $opportunity = $contact = $stage = null;\n\n try {\n $crmService = $this->crmProviderRegistry->get($roomOwner->getTeam()->crm->provider);\n $crmService->setUser($roomOwner);\n\n [$lead, $account, $opportunity, $contact, $stage] = $crmService->matchByPhone(\n $callerId,\n null,\n $roomOwner->getId()\n );\n } catch (\\Throwable $throwable) {\n $this->logger->error(__METHOD__ . ': crm exception', [\n 'exception' => $throwable,\n ]);\n // maybe their crm is disconnected, but this shouldn't prevent an inbound call from happening\n }\n\n /** @var Models\\Activity $activity */\n $activity = $roomOwner->activities()->create([\n 'type' => Models\\Activity::TYPE_SOFTPHONE_INBOUND,\n 'provider' => Models\\Activity::PROVIDER_TWILIO,\n 'crm_configuration_id' => $team->crm_id,\n 'lead_id' => $lead->id ?? null,\n 'account_id' => $account->id ?? null,\n 'contact_id' => $contact->id ?? null,\n 'opportunity_id' => $opportunity->id ?? null,\n 'stage_id' => $stage->id ?? null,\n 'status' => Models\\Activity::STATUS_RINGING,\n 'recording_state' => Models\\Activity::RECORDING_OFF,\n 'recording_reason_code' => $this->getVoiceRecordingReasonCode($team, $callerId),\n 'scheduled_start_time' => $now,\n ]);\n\n /** @var Models\\Session $session */\n $session = $activity->sessions()->create([\n 'type' => Models\\Session::TYPE_DIALER,\n 'region_id' => $roomOwner->getRegionId(),\n 'is_muted' => false,\n ]);\n\n /** @var Models\\Participant $caller */\n $caller = $activity->participants()->create([\n 'lead_id' => $activity->lead_id ?? null,\n 'contact_id' => $activity->contact_id ?? null,\n 'phone_number' => $callerId,\n 'name' => $activity->prospect_name,\n 'enter_time' => $now,\n ]);\n\n $caller->connections()->create([\n 'telephony_provider_id' => $callerCallSid,\n 'session_id' => $session->getId(),\n 'phone' => $callerId,\n 'direction' => 'inbound',\n 'type' => Connection::TYPE_PSTN,\n 'opened_at' => $now,\n ]);\n\n /** @var Models\\Participant $callee */\n $callee = $activity->participants()->create([\n 'user_id' => $roomOwner->id,\n 'email' => $roomOwner->email,\n 'name' => $roomOwner->name,\n 'phone_number' => $phoneNumber,\n ]);\n\n $callee->connections()->create([\n 'session_id' => $session->getId(),\n 'direction' => 'outbound-api',\n 'phone' => $phoneNumber,\n 'type' => Connection::TYPE_PSTN,\n ]);\n\n $activity->update([\n 'from_participant_id' => $caller->id,\n 'to_participant_id' => $callee->id,\n ]);\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'callSid' => $data->getCallSid(),\n 'activity' => $activity->id_string,\n 'session' => $session->id_string,\n 'caller' => $caller->id_string,\n 'callee' => $callee->id_string,\n ]);\n\n $activity->refresh();\n\n return $activity;\n }\n\n private function getVoiceRecordingReasonCode(Models\\Team $team, string $phoneNumber): int\n {\n $this->logger->debug(__METHOD__, [\n 'team' => $team->id_string,\n 'phone' => $phoneNumber,\n ]);\n\n if (\n ! $team->hasComplianceModeRecordingPrompt()\n && ! $team->hasComplianceModeRecordingRestrictToOneSide()\n && ! $team->hasComplianceModeRecordingRestrictRecording()\n ) {\n return 0;\n }\n\n /** @var Models\\VoiceConsentPrefix|null $voiceConsentPolicy */\n $voiceConsentPolicy = Models\\VoiceConsentPrefix::query()\n ->whereRaw(\"? LIKE CONCAT(destination_prefix, '%')\", [$phoneNumber])\n ->where(static function (Eloquent\\Builder $builder) use ($team): void {\n $builder\n ->whereNull('team_id')\n ->orWhere('team_id', $team->getId());\n })\n ->orderByDesc('team_id')\n ->first();\n\n if (! $voiceConsentPolicy instanceof Models\\VoiceConsentPrefix || $voiceConsentPolicy->isAllowed()) {\n return 0;\n }\n\n if ($team->hasComplianceModeRecordingPrompt()) {\n // This number requires consent from the other party before recording the call.\n return Models\\Activity::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT;\n }\n\n if ($team->hasComplianceModeRecordingRestrictToOneSide()) {\n return Models\\Activity::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE;\n }\n\n if ($team->hasComplianceModeRecordingRestrictRecording()) {\n return Models\\Activity::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT;\n }\n\n return 0;\n }\n\n /**\n * @throws ConfigurationException\n * @throws TwilioException\n */\n public function dialOrganiser(Models\\Activity $activity): void\n {\n $this->logger->debug(__METHOD__, [\n 'activity' => $activity->id_string,\n ]);\n\n /** @var Models\\Participant $organiser */\n $organiser = $activity->organizer;\n $roomOwner = $activity->getUser();\n $twilio = $this->twilioClientBuilder->build($activity->getTeam());\n\n $canBeDialed =\n $activity->isTypeSoftPhone()\n && ! $activity->hasStarted()\n && $activity->isPending()\n && $organiser->connections()\n ->where('type', '=', Connection::TYPE_PSTN)\n ->whereNull('opened_at')\n ->exists();\n\n if (! $canBeDialed) {\n throw new OutOfBoundsException('Cannot make an outbound call to this activity.');\n }\n\n /** @var Connection $organiserConnection */\n $organiserConnection = $organiser->connections()\n ->where('type', '=', Connection::TYPE_PSTN)\n ->whereNull('opened_at')\n ->firstOrFail();\n\n /** @var Models\\Session $session */\n $session = $organiserConnection->getSession();\n\n $twilioConferenceSettings = $this->applyDefaultTwilioParticipantSettings($organiserConnection, [\n 'muted' => false,\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => true,\n ]);\n\n // What number will the organizer see as caller id\n $callerId = $roomOwner->getSoftPhoneNumber();\n\n if ($callerId === null) {\n $callee = $activity->participants()->whereNull('user_id')->first();\n // This is a bridge call. We make it look like the callee is calling the organizer\n $callerId = $callee->phone_number;\n }\n\n // What number will the prospect see as caller id\n $calleeId = $organiser->getPhoneNumber();\n\n $this->logger->debug(__METHOD__ . ': twilio call', [\n 'calleeId' => $calleeId,\n 'callerId' => $callerId,\n ]);\n\n $twilioParticipant = $twilio->createParticipantInstance(\n $session->id_string,\n $callerId,\n $calleeId,\n $twilioConferenceSettings\n );\n\n $organiserConnection\n ->setTelephonyProviderId($twilioParticipant->callSid)\n ->save();\n\n $session\n ->setTelephonyProviderId($twilioParticipant->conferenceSid)\n ->save();\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'activity' => $activity->id_string,\n 'session' => $session->id_string,\n ]);\n }\n\n public function dialCoach(Models\\Activity $activity, Models\\User $user): void\n {\n throw new \\LogicException('Not implemented yet');\n }\n\n /**\n * @throws ConfigurationException\n * @throws TwilioException\n */\n public function terminate(VO\\ConferenceManager\\ActivityTerminate $data): void\n {\n if (! $data instanceof VO\\ConferenceManager\\SoftphoneTerminate) {\n throw new UnexpectedValueException(sprintf(\n 'Expecting an instance of \"%s\", but \"%s\" given.',\n VO\\ConferenceManager\\SoftphoneTerminate::class,\n \\get_class($data)\n ));\n }\n\n $this->logger->debug(__METHOD__, [\n 'activity' => $data->getActivity()->id_string,\n 'user' => $data->getUser()->id_string,\n ]);\n\n $activity = $data->getActivity();\n $roomOwner = $activity->getUser();\n\n $isCancelling = ! $activity->isInFiniteState() && ! $activity->isInProgress();\n\n if ($isCancelling) {\n $activity\n ->setStatus(Models\\Activity::STATUS_CANCELLED)\n ->save();\n }\n\n /** @var Models\\Session $session */\n $session = $activity->sessions->first();\n\n /** @var Models\\Participant $organiser */\n $organiser = $activity->organizer;\n\n /** @var Connection $organiserConnection */\n $organiserConnection = $organiser->connections()\n ->whereIn('type', [\n Connection::TYPE_WEBRTC,\n Connection::TYPE_PSTN,\n ])\n ->firstOrFail();\n\n if (! $organiserConnection->hasTelephonyProviderId()) {\n throw new LogicException(\n 'Unable to terminate call as we do not yet know the organiser telephony provider id',\n );\n }\n\n $twilioClient = $this->twilioClientBuilder->build($activity->getTeam());\n\n $twilioClient->terminateVoiceCall($organiserConnection->getTelephonyProviderId());\n\n $session->hasTelephonyProviderId()\n && $twilioClient->terminateConference($session->getTelephonyProviderId());\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'activity' => $activity->id_string,\n 'user' => $roomOwner->id_string,\n 'session' => $session->id_string,\n ]);\n }\n\n public function answer(VO\\ConferenceManager\\ActivityAnswer $data): TwiML\\VoiceResponse\n {\n $this->logger->debug(__METHOD__, [\n 'data' => $data,\n ]);\n\n if ($data instanceof VO\\ConferenceManager\\SoftPhoneInboundAnswer) {\n return $this->answerInboundCall($data);\n }\n\n if ($data instanceof VO\\ConferenceManager\\SoftPhoneOutboundAnswer) {\n return $this->answerOutboundCall($data);\n }\n\n throw new LogicException('Unable to answer - not supported activity answer instance');\n }\n\n private function answerInboundCall(VO\\ConferenceManager\\SoftPhoneInboundAnswer $data): TwiML\\VoiceResponse\n {\n $this->logger->debug(__METHOD__, [\n 'callSid' => $data->getCallSid(),\n ]);\n\n $dateTime = now();\n\n $activity = $this->create(\n new VO\\ConferenceManager\\SoftPhoneInboundCreate(\n $data->getCallerId(),\n $data->getCallSid(),\n $data->getUser()\n )\n );\n\n /** @var Models\\Participant $activityGuest */\n $activityGuest = $activity->from;\n\n $activityGuest\n ->setEnterTime($dateTime)\n ->save();\n\n /** @var Connection $connection */\n $connection = $activityGuest->connections()\n ->where('type', Connection::TYPE_PSTN)\n ->firstOrFail();\n\n $connection\n ->setTelephonyProviderId($data->getCallSid())\n ->setOpenedAt($dateTime)\n ->save();\n\n event(new Events\\Activities\\Connections\\Opened($connection));\n\n return $this->joinTwilioConference($connection, [\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => true,\n 'muted' => false,\n ]);\n }\n\n private function answerOutboundCall(VO\\ConferenceManager\\SoftPhoneOutboundAnswer $data): TwiML\\VoiceResponse\n {\n $connection = $data->getConnection();\n $participant = $connection->getParticipant();\n $activity = $data->getActivity();\n $organiser = $activity->organizer;\n $dateTime = now();\n\n $this->logger->debug(__METHOD__, [\n 'callSid' => $data->getCallSid(),\n 'connection' => $connection->id_string,\n 'participant' => $participant->id_string,\n 'activity' => $activity->id_string,\n ]);\n\n if (! $participant->hasEnterTime()) {\n $participant->update([\n 'enter_time' => $dateTime,\n ]);\n }\n\n $connection->update([\n 'is_muted' => $participant->isCoach(),\n 'opened_at' => $dateTime,\n ]);\n\n event(new Events\\Activities\\Connections\\Opened($connection));\n\n if ($participant->isCoach()) {\n /** @var Connection $roomOwnerConnection */\n $roomOwnerConnection = $organiser->connections()->openCall()->firstOrFail();\n\n return $this->joinTwilioConference(\n $connection,\n [\n 'coach' => $roomOwnerConnection->getTelephonyProviderId(),\n ]\n );\n }\n\n return $this->joinTwilioConference(\n $connection,\n [\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => true,\n 'muted' => false,\n ]\n );\n }\n\n private function determineUserCallerId(Models\\User $user): string\n {\n if ($user->hasCallerId()) {\n return $user->getCallerId();\n }\n\n // TODO: We should require a caller id to be verified before using the dialer\n return $user->getSoftPhoneNumber() ?? $user->phone;\n }\n\n private function isRestExceptionAboutTwilioConferenceNotFound(string $exceptionMessage): bool\n {\n $startsWith = '[HTTP 404] Unable to create record: The requested resource';\n $endsWith = 'was not found';\n\n return Str::startsWith($exceptionMessage, $startsWith)\n && Str::endsWith($exceptionMessage, $endsWith);\n }\n\n /**\n * @throws RestException\n * @throws ConfigurationException\n * @throws TwilioException\n */\n public function dialOtherParty(Connection $callerConnection): self\n {\n $session = $callerConnection->getSession();\n $activity = $session->getActivity();\n $roomOwner = $activity->getUser();\n $twilio = $this->twilioClientBuilder->build($activity->getTeam());\n\n $this->logger->debug(__METHOD__, [\n 'session' => $session->id_string,\n 'activity' => $activity->id_string,\n 'user' => $roomOwner->id_string,\n 'connection' => $callerConnection->id_string,\n ]);\n\n if (! $activity->isTypeSoftPhone() && ! $activity->isTypeSoftphoneInbound()) {\n throw new UnexpectedValueException('Unexpected activity type');\n }\n\n $callee = $activity->to;\n $calleeId = $callee->getPhoneNumber();\n\n /** @var Connection $calleeConnection */\n $calleeConnection = $callee->connections()\n ->whereIn('type', [\n Connection::TYPE_PSTN,\n Connection::TYPE_WEBRTC,\n ])\n ->firstOrFail();\n\n $caller = $activity->from;\n\n // we need to take the number from the connection\n // as the one we store on participant level might be the one we call to the rep via PSTN mode\n $callerId = $callerConnection->getPhoneNumber();\n\n if (! $caller->is($callerConnection->getParticipant())) {\n throw new LogicException(sprintf(\n 'Unexpected caller participant. Expected: \"%s\", Actual: \"%s\"',\n $caller->id_string,\n $callerConnection->getParticipant()->id_string\n ));\n }\n\n $twilioConferenceSettings = [\n 'muted' => false,\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => true,\n ];\n\n $hasInboundRecording = $activity->isTypeSoftphoneInbound()\n && $roomOwner->checkSoftphoneInboundRecordPreference();\n\n $hasOutboundRecording = $activity->isTypeSoftPhone()\n && $roomOwner->checkSoftphoneOutboundRecordPreference();\n\n $isRecordingEnabled = $hasInboundRecording || $hasOutboundRecording;\n\n $isRecordingRestricted = $activity->hasRecordingReasonCompliancePrompted()\n || $activity->hasRecordingReasonComplianceRestricted();\n\n if ($isRecordingEnabled && ! $isRecordingRestricted) {\n $twilioConferenceSettings = array_merge($twilioConferenceSettings, [\n 'record' => true,\n 'recordingChannels' => 'dual',\n 'recordingStatusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.recording.event'),\n 'recordingStatusCallbackMethod' => 'POST',\n 'recordingStatusCallbackEvent' => 'in-progress completed absent',\n ]);\n\n if ($activity->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n $twilioConferenceSettings['recordingTrack'] = $activity->isTypeSoftPhone()\n ? 'outbound'\n : 'inbound';\n }\n }\n\n try {\n if ($activity->hasRecordingReasonCompliancePrompted()) {\n $this->logger->info('[Softphone] Request compliance prompt via outbound call', [\n 'activity_uuid' => $activity->getUuid(),\n 'session' => $session->id_string,\n 'conference_sid' => $session->getTelephonyProviderId(),\n ]);\n\n $callInstance = $twilio->createCall(\n $callerId,\n $calleeId,\n $this->urlGenerator->route('jiminny.webhook.softphone.compliance.prompt', [\n 'session' => $session->id_string,\n 'connection' => $calleeConnection->id_string,\n ]),\n $this->applyDefaultTwilioParticipantSettings($calleeConnection, $twilioConferenceSettings)\n );\n\n $calleeConnection->update([\n 'telephony_provider_id' => $callInstance->sid,\n 'parent_connection_id' => $callerConnection->getId(),\n ]);\n } else {\n $twilioParticipantConnection = $twilio->createParticipantInstance(\n $session->getTelephonyProviderId(),\n $callerId,\n $calleeId,\n $this->applyDefaultTwilioParticipantSettings($calleeConnection, $twilioConferenceSettings)\n );\n\n $calleeConnection->update([\n 'telephony_provider_id' => $twilioParticipantConnection->callSid,\n ]);\n }\n } catch (RestException $restException) {\n if (! $this->isRestExceptionAboutTwilioConferenceNotFound($restException->getMessage())) {\n throw $restException;\n }\n\n if (! $activity->isInFiniteState()) {\n $activity\n ->setStatus(Models\\Activity::STATUS_CANCELLED)\n ->save();\n\n $message = __METHOD__ . ': activity.status -> cancelled';\n } else {\n $message = sprintf(\n __METHOD__ . ': not setting to cancelled, activity.status is %s',\n $activity->getStatus()\n );\n }\n\n $this->logger->info($message, [\n 'activity' => $activity->id_string,\n 'exception' => $restException,\n ]);\n }\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'session' => $session->id_string,\n 'activity' => $activity->id_string,\n 'user' => $roomOwner->id_string,\n 'connection' => $callerConnection->id_string,\n ]);\n\n return $this;\n }\n\n private function applyDefaultTwilioParticipantSettings(Connection $connection, array $override = []): array\n {\n $session = $connection->getSession();\n\n $default = [\n 'beep' => false,\n 'muted' => true,\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => false,\n 'record' => false,\n 'waitUrl' => '',\n 'statusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.participant.event', [\n 'connection' => $connection->id_string,\n ]),\n 'statusCallbackEvent' => [\n 'initiated',\n 'ringing',\n 'answered',\n 'completed',\n ],\n 'statusCallbackMethod' => 'POST',\n 'conferenceStatusCallbackEvent' => implode(' ', [\n 'start',\n 'end',\n 'join',\n 'leave',\n 'mute',\n 'hold',\n ]),\n 'conferenceStatusCallbackMethod' => 'POST',\n 'conferenceStatusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.conference.event', [\n 'session' => $session->getIdString(),\n ]),\n ];\n\n if ($session->hasRegion()) {\n $default['region'] = $session->getRegion()->getName();\n }\n\n return array_merge($default, $override);\n }\n\n private function applyDefaultTwilioConferenceSettings(Models\\Session $session, array $override = []): array\n {\n $default = [\n 'beep' => false,\n 'muted' => true,\n 'startConferenceOnEnter' => false,\n 'endConferenceOnExit' => false,\n 'waitUrl' => '',\n 'statusCallbackEvent' => implode(' ', [\n 'start',\n 'end',\n 'join',\n 'leave',\n 'mute',\n 'hold',\n// 'speaker',\n ]),\n 'statusCallbackMethod' => 'POST',\n 'statusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.conference.event', [\n 'session' => $session->getIdString(),\n ]),\n ];\n\n if ($session->hasRegion()) {\n $default['region'] = $session->getRegion()->getName();\n }\n\n return array_merge($default, $override);\n }\n\n private function joinTwilioConference(Connection $connection, array $options = []): TwiML\\VoiceResponse\n {\n $session = $connection->getSession();\n $activity = $session->getActivity();\n $roomOwner = $activity->getUser();\n\n $this->logger->debug(__METHOD__, [\n 'connection' => $connection->id_string,\n 'session' => $session->id_string,\n 'activity' => $activity->id_string,\n 'user' => $roomOwner->id_string,\n ]);\n\n $voiceResponse = new TwiML\\VoiceResponse();\n\n $voiceResponse->dial()\n ->setAction($this->urlGenerator->route('jiminny.webhook.softphone.participant.event', [\n 'connection' => $connection->id_string,\n ]))\n ->conference(\n $session->getIdString(),\n $this->applyDefaultTwilioConferenceSettings($session, $options)\n );\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'session' => $session->id_string,\n 'result' => $voiceResponse,\n ]);\n\n return $voiceResponse;\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"bounds":{"left":0.011968086,"top":0.047885075,"width":0.024268618,"height":0.024740623},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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330031682185713332
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3556323153026196121
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visual_change
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accessibility
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NULL
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Project: faVsco.js, menu
#12092 on JY-20613-allow- Project: faVsco.js, menu
#12092 on JY-20613-allow-owner-role-on-team-setup, menu
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<?php
declare(strict_types=1);
namespace Jiminny\Http\Controllers\Settings\Teams;
use Illuminate\Http\JsonResponse;
use Illuminate\Support\Facades\Log;
use Jiminny\Actions\InviteUserToTeamAction;
use Jiminny\Interactions\Settings\Teams\CreateTeam;
use Jiminny\DTO\Invitation\UserInvitationDTO;
use Jiminny\Http\Requests\Settings\Teams\CreateTeamRequest;
use Jiminny\Http\Controllers\Controller;
use Jiminny\Http\Requests\Settings\Teams\EditTeamRequest;
use Jiminny\Interactions\Settings\Teams\EditTeam;
use Jiminny\Models\Team;
use Jiminny\Models\User;
final class TeamController extends Controller
{
/**
* Create a new team, subscription and invitation.
*/
public function store(
CreateTeamRequest $request,
CreateTeam $createTeam,
InviteUserToTeamAction $inviteUserToTeamAction,
): void {
/** @var User $teamCreator */
$teamCreator = $request->user();
try {
$data = $request->all();
$team = $createTeam->handle($teamCreator, $data, $request->getDomain());
$inviteUserToTeamAction->execute(UserInvitationDTO::forOwner($request, $team));
} catch (\Exception $exception) {
Log::error('An error occurred while creating team', [
'e_message' => $exception->getMessage(),
'e_code' => $exception->getCode(),
]);
throw $exception;
}
}
public function edit(
Team $team,
EditTeamRequest $request,
EditTeam $editTeam,
): JsonResponse {
/** @var User $teamEditor */
$teamEditor = $request->user();
$editTeam->handle($team, $teamEditor, $request->all(), $request);
return response()->json([], JsonResponse::HTTP_OK);
}
}
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1
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<?php
declare(strict_types=1);
namespace Jiminny\Component\Twilio\Conference\ConferenceManager;
use Illuminate\Database\Eloquent;
use Illuminate\Support\Str;
use Jiminny\Component\ElasticSearch\Model\Observer;
use Jiminny\Component\Twilio\Conference\ConferenceManager;
use Jiminny\Component\Twilio\Exception\OutOfBoundsException;
use Jiminny\Component\Twilio\Exception\UnexpectedValueException;
use Jiminny\Component\Twilio\Resolver;
use Jiminny\Component\Twilio\VO;
use Jiminny\Component\UrlGenerator\Webhook;
use Jiminny\Events;
use Jiminny\Exceptions\LogicException;
use Jiminny\Models;
use Jiminny\Models\Participant\Connection;
use Jiminny\Services\ActivityService;
use Jiminny\Services\Crm\CachedCrmServiceDecorator;
use Jiminny\Services\Crm\ProviderRegistry;
use Jiminny\Services\Telephony\TwilioClientBuilder;
use Psr\Log\LoggerInterface;
use Twilio\Exceptions\ConfigurationException;
use Twilio\Exceptions\RestException;
use Twilio\Exceptions\TwilioException;
use Twilio\TwiML;
final readonly class SoftPhoneManager implements ConferenceManager
{
public const int COMPLIANCE_PROMPT_TIMEOUT_SECONDS = 20;
public const string COMPLIANCE_PROMPT_ACCEPT_DIGIT = '1';
public function __construct(
private ProviderRegistry $crmProviderRegistry,
private Webhook $urlGenerator,
private ActivityService $activityService,
private LoggerInterface $logger,
private TwilioClientBuilder $twilioClientBuilder,
) {
}
public function create(VO\ConferenceManager\ActivityCreate $data): Models\Activity
{
$this->logger->debug(__METHOD__, [
'data' => $data,
'instanceof' => get_class($data),
]);
$activity = Observer::skipEvents(function () use ($data) {
if ($data instanceof VO\ConferenceManager\SoftPhoneInboundCreate) {
$activity = $this->createInboundActivity($data);
} elseif ($data instanceof VO\ConferenceManager\SoftPhoneOutboundCreate) {
$activity = $this->createOutboundActivity($data);
} else {
throw new LogicException(sprintf(
'Unknown softphone implementation: %s',
get_class($data)
));
}
return $activity;
});
$this->logger->debug(__METHOD__ . ': done', [
'instanceof' => get_class($data),
'activity' => $activity->id_string,
]);
return $activity;
}
private function createOutboundActivity(VO\ConferenceManager\SoftPhoneOutboundCreate $data): Models\Activity
{
$startTime = microtime(true);
$this->logger->debug(__METHOD__, [
'data' => $data,
]);
$now = now();
$user = $data->getUser();
$team = $user->getTeam();
$device = $data->getDevice();
$phoneNumber = $data->getPhoneNumber();
$route = $data->getPhoneRoute();
if (! $this->activityService->teamCanDial($team, $phoneNumber)) {
$region = getRegionByNumber($phoneNumber, $user->getCountryCode());
throw new LogicException(sprintf(
'Sorry, dialing %s is not available with your subscription.'
. ' Please contact your manager to enable additional destinations.',
$region ?? 'this number'
));
}
$lead = null;
$account = null;
$contact = null;
$stage = null;
$opportunity = null;
// Setup services.
$crmService = $this->crmProviderRegistry->get($team->crm->provider);
if (! $user->isCrmRequired()) {
$crmService->setUser($user->team->owner);
} else {
$crmService->setUser($user);
}
$prospectId = $data->getProspectId();
try {
if ($prospectId !== null) {
$crmStart = microtime(true);
$this->logger->info('[SoftPhoneManager] Starting CRM parseRecords', [
'prospect_id' => $prospectId,
'object_type' => $data->getObjectType(),
]);
[$lead, $account, $opportunity, $contact, $stage] = $crmService->parseRecords(
$prospectId,
$data->getObjectType()
);
$this->logger->info('[SoftPhoneManager] CRM parseRecords completed', [
'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),
'parse_duration_ms' => round((microtime(true) - $crmStart) * 1000, 2),
'found_lead' => $lead !== null,
'found_account' => $account !== null,
'found_opportunity' => $opportunity !== null,
'found_contact' => $contact !== null,
]);
// Try to attach a contact if we have an opportunity.
if ($opportunity !== null && $contact === null) {
$matchStart = microtime(true);
$this->logger->info('[SoftPhoneManager] Starting CRM matchByPhone');
[, , , $contact, ] = $crmService->matchByPhone(
$data->getPhoneNumber(),
$data->getRawPhoneNumber(),
$user->getId()
);
$this->logger->info('[SoftPhoneManager] CRM matchByPhone completed', [
'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),
'match_duration_ms' => round((microtime(true) - $matchStart) * 1000, 2),
'found_contact' => $contact !== null,
]);
}
} else {
$decorator = resolve(CachedCrmServiceDecorator::class);
$decorator->setCrmService($crmService);
[$lead, $account, $opportunity, $contact, $stage] = $decorator->matchByPhone(
$data->getPhoneNumber(),
$data->getRawPhoneNumber(),
$user->getId()
);
}
} catch (\Throwable $throwable) {
$this->logger->error('[' . $crmService->getDisplayName() . '] Error looking up customer', [
'exception' => $throwable,
]);
// maybe their crm is disconnected, but this shouldn't prevent an outbound call from happening.
}
if ($data->hasProspectStage()) {
/** @var Models\Stage $stage */
$stage = $team->crm->stages()->uuid($data->getProspectStage());
}
$dbStart = microtime(true);
$this->logger->info('[SoftPhoneManager] Starting activity creation in DB');
$activity = $user->activities()->create([
'type' => Models\Activity::TYPE_SOFTPHONE,
'provider' => Models\Activity::PROVIDER_TWILIO,
'device_id' => $device->id ?? null,
'crm_configuration_id' => $team->crm_id,
'lead_id' => $lead->id ?? null,
'account_id' => $account->id ?? null,
'contact_id' => $contact->id ?? null,
'opportunity_id' => $opportunity->id ?? null,
'value' => $opportunity ? $opportunity->value : null,
'stage_id' => $stage->id ?? null,
'status' => Models\Activity::STATUS_PENDING,
'recording_state' => Models\Activity::RECORDING_OFF,
'recording_reason_code' => $this->getVoiceRecordingReasonCode($team, $phoneNumber),
'scheduled_start_time' => $now,
]);
$this->logger->info('[SoftPhoneManager] Activity created in DB', [
'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),
'db_duration_ms' => round((microtime(true) - $dbStart) * 1000, 2),
'activity_id' => $activity->id ?? null,
]);
if (! $activity instanceof Models\Activity) {
throw new LogicException('Activity model expected');
}
$regionId = null;
if ($user->hasRegionId()) {
$regionId = $user->getRegionId();
} elseif ($data->hasRegion()) {
$regionId = $data->getRegion()->getId();
}
/** @var Models\Session $session */
$session = $activity->sessions()->create([
'type' => Models\Session::TYPE_DIALER,
'region_id' => $regionId,
'is_muted' => false,
]);
$phoneRouteResolver = new Resolver\PhoneRouteResolver($user, $route);
$phoneNumberOrigin = $phoneRouteResolver->getPhoneNumberOrigin();
$connectionType = $phoneRouteResolver->getConnectionType();
$callerId = $this->determineUserCallerId($user);
/** @var Models\Participant $caller */
$caller = $activity->participants()->create([
'user_id' => $user->id,
'email' => $user->email,
'name' => $user->name,
'phone_number' => $phoneRouteResolver->mustUsePSTN()
? $phoneNumberOrigin
: $callerId,
]);
$caller->connections()->create([
'session_id' => $session->getId(),
'direction' => $phoneRouteResolver->mustUsePSTN() ? 'outbound-api' : 'outbound',
'phone' => $callerId,
'type' => $connectionType,
]);
/** @var Models\Participant $callee */
$callee = $activity->participants()->create([
'lead_id' => $activity->lead_id ?? null,
'contact_id' => $activity->contact_id ?? null,
'phone_number' => $phoneNumber,
'name' => $activity->prospect_name,
]);
$callee->connections()->create([
'session_id' => $session->getId(),
'phone' => $phoneNumber,
'direction' => 'outbound-api',
'type' => Connection::TYPE_PSTN,
]);
$activity->update([
'from_participant_id' => $caller->id,
'to_participant_id' => $callee->id,
]);
$activity->refresh();
$this->logger->info('[SoftPhoneManager] createOutboundActivity completed', [
'total_duration_ms' => round((microtime(true) - $startTime) * 1000, 2),
'activity_id' => $activity->id_string,
]);
$this->logger->debug(__METHOD__ . ': done', [
'data' => $data,
'activity' => $activity->id_string,
'session' => $session->id_string,
'caller' => $caller->id_string,
'callee' => $callee->id_string,
]);
return $activity;
}
private function createInboundActivity(VO\ConferenceManager\SoftPhoneInboundCreate $data): Models\Activity
{
$this->logger->debug(__METHOD__, [
'callSid' => $data->getCallSid(),
]);
$roomOwner = $data->getUser();
$team = $roomOwner->getTeam();
$phoneNumber = $roomOwner->getSoftPhoneInboundDestinationNumber();
$callerId = $data->getCallerId();
$callerCallSid = $data->getCallSid();
$now = now();
if (! $this->activityService->teamCanDial($roomOwner->getTeam(), $roomOwner->softphone_inbound_destination)) {
$region = getRegionByNumber($roomOwner->softphone_inbound_destination, $roomOwner->getCountryCode());
throw new LogicException(
sprintf(
'Sorry, dialing %s is not available with your subscription.'
. ' Please contact your manager to enable additional destinations.',
$region ?? ' this number',
),
);
}
$lead = $account = $opportunity = $contact = $stage = null;
try {
$crmService = $this->crmProviderRegistry->get($roomOwner->getTeam()->crm->provider);
$crmService->setUser($roomOwner);
[$lead, $account, $opportunity, $contact, $stage] = $crmService->matchByPhone(
$callerId,
null,
$roomOwner->getId()
);
} catch (\Throwable $throwable) {
$this->logger->error(__METHOD__ . ': crm exception', [
'exception' => $throwable,
]);
// maybe their crm is disconnected, but this shouldn't prevent an inbound call from happening
}
/** @var Models\Activity $activity */
$activity = $roomOwner->activities()->create([
'type' => Models\Activity::TYPE_SOFTPHONE_INBOUND,
'provider' => Models\Activity::PROVIDER_TWILIO,
'crm_configuration_id' => $team->crm_id,
'lead_id' => $lead->id ?? null,
'account_id' => $account->id ?? null,
'contact_id' => $contact->id ?? null,
'opportunity_id' => $opportunity->id ?? null,
'stage_id' => $stage->id ?? null,
'status' => Models\Activity::STATUS_RINGING,
'recording_state' => Models\Activity::RECORDING_OFF,
'recording_reason_code' => $this->getVoiceRecordingReasonCode($team, $callerId),
'scheduled_start_time' => $now,
]);
/** @var Models\Session $session */
$session = $activity->sessions()->create([
'type' => Models\Session::TYPE_DIALER,
'region_id' => $roomOwner->getRegionId(),
'is_muted' => false,
]);
/** @var Models\Participant $caller */
$caller = $activity->participants()->create([
'lead_id' => $activity->lead_id ?? null,
'contact_id' => $activity->contact_id ?? null,
'phone_number' => $callerId,
'name' => $activity->prospect_name,
'enter_time' => $now,
]);
$caller->connections()->create([
'telephony_provider_id' => $callerCallSid,
'session_id' => $session->getId(),
'phone' => $callerId,
'direction' => 'inbound',
'type' => Connection::TYPE_PSTN,
'opened_at' => $now,
]);
/** @var Models\Participant $callee */
$callee = $activity->participants()->create([
'user_id' => $roomOwner->id,
'email' => $roomOwner->email,
'name' => $roomOwner->name,
'phone_number' => $phoneNumber,
]);
$callee->connections()->create([
'session_id' => $session->getId(),
'direction' => 'outbound-api',
'phone' => $phoneNumber,
'type' => Connection::TYPE_PSTN,
]);
$activity->update([
'from_participant_id' => $caller->id,
'to_participant_id' => $callee->id,
]);
$this->logger->debug(__METHOD__ . ': done', [
'callSid' => $data->getCallSid(),
'activity' => $activity->id_string,
'session' => $session->id_string,
'caller' => $caller->id_string,
'callee' => $callee->id_string,
]);
$activity->refresh();
return $activity;
}
private function getVoiceRecordingReasonCode(Models\Team $team, string $phoneNumber): int
{
$this->logger->debug(__METHOD__, [
'team' => $team->id_string,
'phone' => $phoneNumber,
]);
if (
! $team->hasComplianceModeRecordingPrompt()
&& ! $team->hasComplianceModeRecordingRestrictToOneSide()
&& ! $team->hasComplianceModeRecordingRestrictRecording()
) {
return 0;
}
/** @var Models\VoiceConsentPrefix|null $voiceConsentPolicy */
$voiceConsentPolicy = Models\VoiceConsentPrefix::query()
->whereRaw("? LIKE CONCAT(destination_prefix, '%')", [$phoneNumber])
->where(static function (Eloquent\Builder $builder) use ($team): void {
$builder
->whereNull('team_id')
->orWhere('team_id', $team->getId());
})
->orderByDesc('team_id')
->first();
if (! $voiceConsentPolicy instanceof Models\VoiceConsentPrefix || $voiceConsentPolicy->isAllowed()) {
return 0;
}
if ($team->hasComplianceModeRecordingPrompt()) {
// This number requires consent from the other party before recording the call.
return Models\Activity::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT;
}
if ($team->hasComplianceModeRecordingRestrictToOneSide()) {
return Models\Activity::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE;
}
if ($team->hasComplianceModeRecordingRestrictRecording()) {
return Models\Activity::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT;
}
return 0;
}
/**
* @throws ConfigurationException
* @throws TwilioException
*/
public function dialOrganiser(Models\Activity $activity): void
{
$this->logger->debug(__METHOD__, [
'activity' => $activity->id_string,
]);
/** @var Models\Participant $organiser */
$organiser = $activity->organizer;
$roomOwner = $activity->getUser();
$twilio = $this->twilioClientBuilder->build($activity->getTeam());
$canBeDialed =
$activity->isTypeSoftPhone()
&& ! $activity->hasStarted()
&& $activity->isPending()
&& $organiser->connections()
->where('type', '=', Connection::TYPE_PSTN)
->whereNull('opened_at')
->exists();
if (! $canBeDialed) {
throw new OutOfBoundsException('Cannot make an outbound call to this activity.');
}
/** @var Connection $organiserConnection */
$organiserConnection = $organiser->connections()
->where('type', '=', Connection::TYPE_PSTN)
->whereNull('opened_at')
->firstOrFail();
/** @var Models\Session $session */
$session = $organiserConnection->getSession();
$twilioConferenceSettings = $this->applyDefaultTwilioParticipantSettings($organiserConnection, [
'muted' => false,
'startConferenceOnEnter' => true,
'endConferenceOnExit' => true,
]);
// What number will the organizer see as caller id
$callerId = $roomOwner->getSoftPhoneNumber();
if ($callerId === null) {
$callee = $activity->participants()->whereNull('user_id')->first();
// This is a bridge call. We make it look like the callee is calling the organizer
$callerId = $callee->phone_number;
}
// What number will the prospect see as caller id
$calleeId = $organiser->getPhoneNumber();
$this->logger->debug(__METHOD__ . ': twilio call', [
'calleeId' => $calleeId,
'callerId' => $callerId,
]);
$twilioParticipant = $twilio->createParticipantInstance(
$session->id_string,
$callerId,
$calleeId,
$twilioConferenceSettings
);
$organiserConnection
->setTelephonyProviderId($twilioParticipant->callSid)
->save();
$session
->setTelephonyProviderId($twilioParticipant->conferenceSid)
->save();
$this->logger->debug(__METHOD__ . ': done', [
'activity' => $activity->id_string,
'session' => $session->id_string,
]);
}
public function dialCoach(Models\Activity $activity, Models\User $user): void
{
throw new \LogicException('Not implemented yet');
}
/**
* @throws ConfigurationException
* @throws TwilioException
*/
public function terminate(VO\ConferenceManager\ActivityTerminate $data): void
{
if (! $data instanceof VO\ConferenceManager\SoftphoneTerminate) {
throw new UnexpectedValueException(sprintf(
'Expecting an instance of "%s", but "%s" given.',
VO\ConferenceManager\SoftphoneTerminate::class,
\get_class($data)
));
}
$this->logger->debug(__METHOD__, [
'activity' => $data->getActivity()->id_string,
'user' => $data->getUser()->id_string,
]);
$activity = $data->getActivity();
$roomOwner = $activity->getUser();
$isCancelling = ! $activity->isInFiniteState() && ! $activity->isInProgress();
if ($isCancelling) {
$activity
->setStatus(Models\Activity::STATUS_CANCELLED)
->save();
}
/** @var Models\Session $session */
$session = $activity->sessions->first();
/** @var Models\Participant $organiser */
$organiser = $activity->organizer;
/** @var Connection $organiserConnection */
$organiserConnection = $organiser->connections()
->whereIn('type', [
Connection::TYPE_WEBRTC,
Connection::TYPE_PSTN,
])
->firstOrFail();
if (! $organiserConnection->hasTelephonyProviderId()) {
throw new LogicException(
'Unable to terminate call as we do not yet know the organiser telephony provider id',
);
}
$twilioClient = $this->twilioClientBuilder->build($activity->getTeam());
$twilioClient->terminateVoiceCall($organiserConnection->getTelephonyProviderId());
$session->hasTelephonyProviderId()
&& $twilioClient->terminateConference($session->getTelephonyProviderId());
$this->logger->debug(__METHOD__ . ': done', [
'activity' => $activity->id_string,
'user' => $roomOwner->id_string,
'session' => $session->id_string,
]);
}
public function answer(VO\ConferenceManager\ActivityAnswer $data): TwiML\VoiceResponse
{
$this->logger->debug(__METHOD__, [
'data' => $data,
]);
if ($data instanceof VO\ConferenceManager\SoftPhoneInboundAnswer) {
return $this->answerInboundCall($data);
}
if ($data instanceof VO\ConferenceManager\SoftPhoneOutboundAnswer) {
return $this->answerOutboundCall($data);
}
throw new LogicException('Unable to answer - not supported activity answer instance');
}
private function answerInboundCall(VO\ConferenceManager\SoftPhoneInboundAnswer $data): TwiML\VoiceResponse
{
$this->logger->debug(__METHOD__, [
'callSid' => $data->getCallSid(),
]);
$dateTime = now();
$activity = $this->create(
new VO\ConferenceManager\SoftPhoneInboundCreate(
$data->getCallerId(),
$data->getCallSid(),
$data->getUser()
)
);
/** @var Models\Participant $activityGuest */
$activityGuest = $activity->from;
$activityGuest
->setEnterTime($dateTime)
->save();
/** @var Connection $connection */
$connection = $activityGuest->connections()
->where('type', Connection::TYPE_PSTN)
->firstOrFail();
$connection
->setTelephonyProviderId($data->getCallSid())
->setOpenedAt($dateTime)
->save();
event(new Events\Activities\Connections\Opened($connection));
return $this->joinTwilioConference($connection, [
'startConferenceOnEnter' => true,
'endConferenceOnExit' => true,
'muted' => false,
]);
}
private function answerOutboundCall(VO\ConferenceManager\SoftPhoneOutboundAnswer $data): TwiML\VoiceResponse
{
$connection = $data->getConnection();
$participant = $connection->getParticipant();
$activity = $data->getActivity();
$organiser = $activity->organizer;
$dateTime = now();
$this->logger->debug(__METHOD__, [
'callSid' => $data->getCallSid(),
'connection' => $connection->id_string,
'participant' => $participant->id_string,
'activity' => $activity->id_string,
]);
if (! $participant->hasEnterTime()) {
$participant->update([
'enter_time' => $dateTime,
]);
}
$connection->update([
'is_muted' => $participant->isCoach(),
'opened_at' => $dateTime,
]);
event(new Events\Activities\Connections\Opened($connection));
if ($participant->isCoach()) {
/** @var Connection $roomOwnerConnection */
$roomOwnerConnection = $organiser->connections()->openCall()->firstOrFail();
return $this->joinTwilioConference(
$connection,
[
'coach' => $roomOwnerConnection->getTelephonyProviderId(),
]
);
}
return $this->joinTwilioConference(
$connection,
[
'startConferenceOnEnter' => true,
'endConferenceOnExit' => true,
'muted' => false,
]
);
}
private function determineUserCallerId(Models\User $user): string
{
if ($user->hasCallerId()) {
return $user->getCallerId();
}
// TODO: We should require a caller id to be verified before using the dialer
return $user->getSoftPhoneNumber() ?? $user->phone;
}
private function isRestExceptionAboutTwilioConferenceNotFound(string $exceptionMessage): bool
{
$startsWith = '[HTTP 404] Unable to create record: The requested resource';
$endsWith = 'was not found';
return Str::startsWith($exceptionMessage, $startsWith)
&& Str::endsWith($exceptionMessage, $endsWith);
}
/**
* @throws RestException
* @throws ConfigurationException
* @throws TwilioException
*/
public function dialOtherParty(Connection $callerConnection): self
{
$session = $callerConnection->getSession();
$activity = $session->getActivity();
$roomOwner = $activity->getUser();
$twilio = $this->twilioClientBuilder->build($activity->getTeam());
$this->logger->debug(__METHOD__, [
'session' => $session->id_string,
'activity' => $activity->id_string,
'user' => $roomOwner->id_string,
'connection' => $callerConnection->id_string,
]);
if (! $activity->isTypeSoftPhone() && ! $activity->isTypeSoftphoneInbound()) {
throw new UnexpectedValueException('Unexpected activity type');
}
$callee = $activity->to;
$calleeId = $callee->getPhoneNumber();
/** @var Connection $calleeConnection */
$calleeConnection = $callee->connections()
->whereIn('type', [
Connection::TYPE_PSTN,
Connection::TYPE_WEBRTC,
])
->firstOrFail();
$caller = $activity->from;
// we need to take the number from the connection
// as the one we store on participant level might be the one we call to the rep via PSTN mode
$callerId = $callerConnection->getPhoneNumber();
if (! $caller->is($callerConnection->getParticipant())) {
throw new LogicException(sprintf(
'Unexpected caller participant. Expected: "%s", Actual: "%s"',
$caller->id_string,
$callerConnection->getParticipant()->id_string
));
}
$twilioConferenceSettings = [
'muted' => false,
'startConferenceOnEnter' => true,
'endConferenceOnExit' => true,
];
$hasInboundRecording = $activity->isTypeSoftphoneInbound()
&& $roomOwner->checkSoftphoneInboundRecordPreference();
$hasOutboundRecording = $activity->isTypeSoftPhone()
&& $roomOwner->checkSoftphoneOutboundRecordPreference();
$isRecordingEnabled = $hasInboundRecording || $hasOutboundRecording;
$isRecordingRestricted = $activity->hasRecordingReasonCompliancePrompted()
|| $activity->hasRecordingReasonComplianceRestricted();
if ($isRecordingEnabled && ! $isRecordingRestricted) {
$twilioConferenceSettings = array_merge($twilioConferenceSettings, [
'record' => true,
'recordingChannels' => 'dual',
'recordingStatusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.recording.event'),
'recordingStatusCallbackMethod' => 'POST',
'recordingStatusCallbackEvent' => 'in-progress completed absent',
]);
if ($activity->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {
$twilioConferenceSettings['recordingTrack'] = $activity->isTypeSoftPhone()
? 'outbound'
: 'inbound';
}
}
try {
if ($activity->hasRecordingReasonCompliancePrompted()) {
$this->logger->info('[Softphone] Request compliance prompt via outbound call', [
'activity_uuid' => $activity->getUuid(),
'session' => $session->id_string,
'conference_sid' => $session->getTelephonyProviderId(),
]);
$callInstance = $twilio->createCall(
$callerId,
$calleeId,
$this->urlGenerator->route('jiminny.webhook.softphone.compliance.prompt', [
'session' => $session->id_string,
'connection' => $calleeConnection->id_string,
]),
$this->applyDefaultTwilioParticipantSettings($calleeConnection, $twilioConferenceSettings)
);
$calleeConnection->update([
'telephony_provider_id' => $callInstance->sid,
'parent_connection_id' => $callerConnection->getId(),
]);
} else {
$twilioParticipantConnection = $twilio->createParticipantInstance(
$session->getTelephonyProviderId(),
$callerId,
$calleeId,
$this->applyDefaultTwilioParticipantSettings($calleeConnection, $twilioConferenceSettings)
);
$calleeConnection->update([
'telephony_provider_id' => $twilioParticipantConnection->callSid,
]);
}
} catch (RestException $restException) {
if (! $this->isRestExceptionAboutTwilioConferenceNotFound($restException->getMessage())) {
throw $restException;
}
if (! $activity->isInFiniteState()) {
$activity
->setStatus(Models\Activity::STATUS_CANCELLED)
->save();
$message = __METHOD__ . ': activity.status -> cancelled';
} else {
$message = sprintf(
__METHOD__ . ': not setting to cancelled, activity.status is %s',
$activity->getStatus()
);
}
$this->logger->info($message, [
'activity' => $activity->id_string,
'exception' => $restException,
]);
}
$this->logger->debug(__METHOD__ . ': done', [
'session' => $session->id_string,
'activity' => $activity->id_string,
'user' => $roomOwner->id_string,
'connection' => $callerConnection->id_string,
]);
return $this;
}
private function applyDefaultTwilioParticipantSettings(Connection $connection, array $override = []): array
{
$session = $connection->getSession();
$default = [
'beep' => false,
'muted' => true,
'startConferenceOnEnter' => true,
'endConferenceOnExit' => false,
'record' => false,
'waitUrl' => '',
'statusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.participant.event', [
'connection' => $connection->id_string,
]),
'statusCallbackEvent' => [
'initiated',
'ringing',
'answered',
'completed',
],
'statusCallbackMethod' => 'POST',
'conferenceStatusCallbackEvent' => implode(' ', [
'start',
'end',
'join',
'leave',
'mute',
'hold',
]),
'conferenceStatusCallbackMethod' => 'POST',
'conferenceStatusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.conference.event', [
'session' => $session->getIdString(),
]),
];
if ($session->hasRegion()) {
$default['region'] = $session->getRegion()->getName();
}
return array_merge($default, $override);
}
private function applyDefaultTwilioConferenceSettings(Models\Session $session, array $override = []): array
{
$default = [
'beep' => false,
'muted' => true,
'startConferenceOnEnter' => false,
'endConferenceOnExit' => false,
'waitUrl' => '',
'statusCallbackEvent' => implode(' ', [
'start',
'end',
'join',
'leave',
'mute',
'hold',
// 'speaker',
]),
'statusCallbackMethod' => 'POST',
'statusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.conference.event', [
'session' => $session->getIdString(),
]),
];
if ($session->hasRegion()) {
$default['region'] = $session->getRegion()->getName();
}
return array_merge($default, $override);
}
private function joinTwilioConference(Connection $connection, array $options = []): TwiML\VoiceResponse
{
$session = $connection->getSession();
$activity = $session->getActivity();
$roomOwner = $activity->getUser();
$this->logger->debug(__METHOD__, [
'connection' => $connection->id_string,
'session' => $session->id_string,
'activity' => $activity->id_string,
'user' => $roomOwner->id_string,
]);
$voiceResponse = new TwiML\VoiceResponse();
$voiceResponse->dial()
->setAction($this->urlGenerator->route('jiminny.webhook.softphone.participant.event', [
'connection' => $connection->id_string,
]))
->conference(
$session->getIdString(),
$this->applyDefaultTwilioConferenceSettings($session, $options)
);
$this->logger->debug(__METHOD__ . ': done', [
'session' => $session->id_string,
'result' => $voiceResponse,
]);
return $voiceResponse;
}
}
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PhostormVIeWINavigarecodeLaravelWindowrTavsco.s#12 PhostormVIeWINavigarecodeLaravelWindowrTavsco.s#12092 on JY-20613-allow-owner-roProledeyv D TeamsMatcnActviycmmbata.ong© Client.php© createlnvitationkequest.onpsiphpe createleamkequest.onpDeactivateTeamMemberRequest.p© EditTeamRequest.phpc) Upcalel eamactivilyseltinaskequeUpdateTeamMemberRequest.phpUpdateTeamOwnerRequest.phpdeclare(scrict_cypes=l)nnamespace Jiminny Http Requests Settings Teams• D Topics› use !.C) CreateTeamAiContextRequest.photinal class CreatereamRequest extends FormrequestC) GetAlActivitvi voePromptSuggestionkC) TestAlActivitvvpePromotRequest.oh@ CreatePlavlistRequest.ohpuse Val1datesB1lungAddressesc)InviteNotetakerReduest.ono© UpdatePlaylistRequest.phpTValidatesBillinaAddresses.ohoResourcesM Resoonses• Serializerspuslio function authortze 0): bo0lreturn true;public function rules(): array© Kernel.php+ PlaylistTrackResourceTrait.php© ValidateCrmConnectionRequiredTrait.php> D IntegrationsD Interactions> D AuthSettings_ crouos> DJobsMoments> D Onboardingw PlaybooksSexistingFeatures = implode( separator:'.' FeatureEnum: :names());$rules = ['name' => ['required', 'string', 'max:150'],'owner_email' →> ['required','email'],'owner_role' = ['required','in:' . implode( separator:) ' .', [USEr..KULE KEUUKUCK,User::RULE ANALYSI,D)],'account 1d' = 'required'"uuld:accounts']'calendar' => 'required", 'strinq'a'max:150'],'crm' => ['required', 'string', 'max:150'],> Profilew Securityv M Teams© CreateTeam.phpC) EditTeam.ohd© UpdateBotAvatar.phpUndateTeamPhoto.ohn> • Support@ CheckTeamPlanEliaibilitv.nhn~ DJobsD ActivityAiAutomationM A RenortsD Audiov MAutomatedRenorts© RequestGenerateAskJiminnyReportJob.P 51© RequestGenerateReportJob.php© SendReportExpirinaSoonMailJob.php'domain' => ['sometimes', 'nullable' 'max:150'1.'tier_id' »> ['required', 'uvid:tiers'],'partner id' => 'sometimes'.'nullable', "'uuid:partners']$features = $this->input( key: 'features');if Gin arnav(FeatureSnum:•DTAI ER->name.$features)) {// Add Billing address rulesSnules += Sthis->aetRillinaAddrecsRules0return Srules;pubzio funotion getomentnail(): stringreturn $this->input( key: 'owner_email');E UserInvitationDTOTest.php© ClientTest.php© EditTeamRequest.phploblsupoont Dally • In zom100% 52• wea zu May 14.30.01CascadeUserInvitationDTOTest vTesting SmsReceivedFix UserinvitationdteCascade+O •E laravel.logiID jiminny.users [PROD]tid jiminny.users (EU]y Kernelpnp4 SF [jiminny@localhost]A console [EU]A console [STAGING]A HS_Jocal (jiminny@localhost]© SoftPhoneManager.php xTextwessagingservice.onpA console [Pkol)fiii crm_configurations (EU]Tinal readonly class sortrnonenanacer anolements conterenceranaderpublic const string COMPLIANCE_PROMPT_ACCEPT_DIGIT = '1';Mа8мілуpublic function __construct(private ProviderRegistry $crmProviderRegistry,private Webhook $urlGenerator,private ActivityService $activityService,private LoggerInterface $logger,private TwilioClientBuilder $twilioClientBuilder,44 € >public function create(VO\ConferenceManager\ActivityCreate $data): Models\Activityf.;private function createOutboundActivity(VO\ConferenceManager\SoftPhoneOutboundCreate $data): Models\Activit$startTime = microtime(as_float: true);Sthis->logger->debug(_METHOD,['data' => $data,Snow = nowobSuser = $data->getUser();Steam = Suser->qetTeamolSdevice = Sdata->qetdevice@:SphoneNumber = Scata->qetPhoneNumbero:Scoute = sdata->oetPhoneRouteoif (! Sthis-›activityService-›teamCanDial(Steam, $phoneNumber)) €Srearon = aetReaionBvNumberSohoneNumber Susen->aetCountrvCode0n=throw new LogicException(sprintf('Sorry, dialing %s is not available with your subscription.'Please contact your manager to enable additional destinations.',...values: Sregion ?? 'this number'$lead = null;Saccount = null:sconcact = nuul:Sstage = nuuuisopportunnry = nuulII Setup services.ScrmService = Sthis->crmProviderRegistry->qet(Steam->crm->provider)if (! Suser-›isCrmRequired()) €ScrmService->setuser(Suser->team->owner)WCascade Code *•Kick off a new project. Make changesacross your entre codedase• Testina SmsReceived NotificationFix UserinvitationDTotes© Text Relay Email Alias Setup and FilteringAsk anvthina (884-L)« Code SWF-1.6W Windsurf Teams30:37f 4 spaces...
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PhostormVIeWINavigarecodeLaravelWindowrTavsco.s#12 PhostormVIeWINavigarecodeLaravelWindowrTavsco.s#12092 on JY-20613-allow-owner-roProledeyv D TeamsMatcnActviycmmbata.ong© Client.php© createlnvitationkequest.onpsiphpe createleamkequest.onpDeactivateTeamMemberRequest.p© EditTeamRequest.phpc) Upcalel eamactivilyseltinaskequeUpdateTeamMemberRequest.phpUpdateTeamOwnerRequest.phpdeclare(scrict_cypes=l)nnamespace Jiminny Http Requests Settings Teams• D Topics› use !.C) CreateTeamAiContextRequest.photinal class CreatereamRequest extends FormrequestC) GetAlActivitvi voePromptSuggestionkC) TestAlActivitvvpePromotRequest.oh@ CreatePlavlistRequest.ohpuse Val1datesB1lungAddressesc)InviteNotetakerReduest.ono© UpdatePlaylistRequest.phpTValidatesBillinaAddresses.ohoResourcesM Resoonses• Serializerspuslio function authortze 0): bo0lreturn true;public function rules(): array© Kernel.php+ PlaylistTrackResourceTrait.php© ValidateCrmConnectionRequiredTrait.php> D IntegrationsD Interactions> D AuthSettings_ crouos> DJobsMoments> D Onboardingw PlaybooksSexistingFeatures = implode( separator:'.' FeatureEnum: :names());$rules = ['name' => ['required', 'string', 'max:150'],'owner_email' →> ['required','email'],'owner_role' = ['required','in:' . implode( separator:) ' .', [USEr..KULE KEUUKUCK,User::RULE ANALYSI,D)],'account 1d' = 'required'"uuld:accounts']'calendar' => 'required", 'strinq'a'max:150'],'crm' => ['required', 'string', 'max:150'],> Profilew Securityv M Teams© CreateTeam.phpC) EditTeam.ohd© UpdateBotAvatar.phpUndateTeamPhoto.ohn> • Support@ CheckTeamPlanEliaibilitv.nhn~ DJobsD ActivityAiAutomationM A RenortsD Audiov MAutomatedRenorts© RequestGenerateAskJiminnyReportJob.P 51© RequestGenerateReportJob.php© SendReportExpirinaSoonMailJob.php'domain' => ['sometimes', 'nullable' 'max:150'1.'tier_id' »> ['required', 'uvid:tiers'],'partner id' => 'sometimes'.'nullable', "'uuid:partners']$features = $this->input( key: 'features');if Gin arnav(FeatureSnum:•DTAI ER->name.$features)) {// Add Billing address rulesSnules += Sthis->aetRillinaAddrecsRules0return Srules;pubzio funotion getomentnail(): stringreturn $this->input( key: 'owner_email');E UserInvitationDTOTest.php© ClientTest.php© EditTeamRequest.phploblsupoont Dally • In zom100% 52• wea zu May 14.30.01CascadeUserInvitationDTOTest vTesting SmsReceivedFix UserinvitationdteCascade+O •E laravel.logiID jiminny.users [PROD]tid jiminny.users (EU]y Kernelpnp4 SF [jiminny@localhost]A console [EU]A console [STAGING]A HS_Jocal (jiminny@localhost]© SoftPhoneManager.php xTextwessagingservice.onpA console [Pkol)fiii crm_configurations (EU]Tinal readonly class sortrnonenanacer anolements conterenceranaderpublic const string COMPLIANCE_PROMPT_ACCEPT_DIGIT = '1';Mа8мілуpublic function __construct(private ProviderRegistry $crmProviderRegistry,private Webhook $urlGenerator,private ActivityService $activityService,private LoggerInterface $logger,private TwilioClientBuilder $twilioClientBuilder,44 € >public function create(VO\ConferenceManager\ActivityCreate $data): Models\Activityf.;private function createOutboundActivity(VO\ConferenceManager\SoftPhoneOutboundCreate $data): Models\Activit$startTime = microtime(as_float: true);Sthis->logger->debug(_METHOD,['data' => $data,Snow = nowobSuser = $data->getUser();Steam = Suser->qetTeamolSdevice = Sdata->qetdevice@:SphoneNumber = Scata->qetPhoneNumbero:Scoute = sdata->oetPhoneRouteoif (! Sthis-›activityService-›teamCanDial(Steam, $phoneNumber)) €Srearon = aetReaionBvNumberSohoneNumber Susen->aetCountrvCode0n=throw new LogicException(sprintf('Sorry, dialing %s is not available with your subscription.'Please contact your manager to enable additional destinations.',...values: Sregion ?? 'this number'$lead = null;Saccount = null:sconcact = nuul:Sstage = nuuuisopportunnry = nuulII Setup services.ScrmService = Sthis->crmProviderRegistry->qet(Steam->crm->provider)if (! Suser-›isCrmRequired()) €ScrmService->setuser(Suser->team->owner)WCascade Code *•Kick off a new project. Make changesacross your entre codedase• Testina SmsReceived NotificationFix UserinvitationDTotes© Text Relay Email Alias Setup and FilteringAsk anvthina (884-L)« Code SWF-1.6W Windsurf Teams30:37f 4 spaces...
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Project: faVsco.js, menu
#12092 on JY-20613-allow- Project: faVsco.js, menu
#12092 on JY-20613-allow-owner-role-on-team-setup, menu
Start Listening for PHP Debug Connections
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<?php
declare(strict_types=1);
namespace Jiminny\Http\Controllers\Settings\Teams;
use Illuminate\Http\JsonResponse;
use Illuminate\Support\Facades\Log;
use Jiminny\Actions\InviteUserToTeamAction;
use Jiminny\Interactions\Settings\Teams\CreateTeam;
use Jiminny\DTO\Invitation\UserInvitationDTO;
use Jiminny\Http\Requests\Settings\Teams\CreateTeamRequest;
use Jiminny\Http\Controllers\Controller;
use Jiminny\Http\Requests\Settings\Teams\EditTeamRequest;
use Jiminny\Interactions\Settings\Teams\EditTeam;
use Jiminny\Models\Team;
use Jiminny\Models\User;
final class TeamController extends Controller
{
/**
* Create a new team, subscription and invitation.
*/
public function store(
CreateTeamRequest $request,
CreateTeam $createTeam,
InviteUserToTeamAction $inviteUserToTeamAction,
): void {
/** @var User $teamCreator */
$teamCreator = $request->user();
try {
$data = $request->all();
$team = $createTeam->handle($teamCreator, $data, $request->getDomain());
$inviteUserToTeamAction->execute(UserInvitationDTO::forOwner($request, $team));
} catch (\Exception $exception) {
Log::error('An error occurred while creating team', [
'e_message' => $exception->getMessage(),
'e_code' => $exception->getCode(),
]);
throw $exception;
}
}
public function edit(
Team $team,
EditTeamRequest $request,
EditTeam $editTeam,
): JsonResponse {
/** @var User $teamEditor */
$teamEditor = $request->user();
$editTeam->handle($team, $teamEditor, $request->all(), $request);
return response()->json([], JsonResponse::HTTP_OK);
}
}
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<?php
declare(strict_types=1);
namespace Jiminny\Component\Twilio\Conference\ConferenceManager;
use Illuminate\Database\Eloquent;
use Illuminate\Support\Str;
use Jiminny\Component\ElasticSearch\Model\Observer;
use Jiminny\Component\Twilio\Conference\ConferenceManager;
use Jiminny\Component\Twilio\Exception\OutOfBoundsException;
use Jiminny\Component\Twilio\Exception\UnexpectedValueException;
use Jiminny\Component\Twilio\Resolver;
use Jiminny\Component\Twilio\VO;
use Jiminny\Component\UrlGenerator\Webhook;
use Jiminny\Events;
use Jiminny\Exceptions\LogicException;
use Jiminny\Models;
use Jiminny\Models\Participant\Connection;
use Jiminny\Services\ActivityService;
use Jiminny\Services\Crm\CachedCrmServiceDecorator;
use Jiminny\Services\Crm\ProviderRegistry;
use Jiminny\Services\Telephony\TwilioClientBuilder;
use Psr\Log\LoggerInterface;
use Twilio\Exceptions\ConfigurationException;
use Twilio\Exceptions\RestException;
use Twilio\Exceptions\TwilioException;
use Twilio\TwiML;
final readonly class SoftPhoneManager implements ConferenceManager
{
public const int COMPLIANCE_PROMPT_TIMEOUT_SECONDS = 20;
public const string COMPLIANCE_PROMPT_ACCEPT_DIGIT = '1';
public function __construct(
private ProviderRegistry $crmProviderRegistry,
private Webhook $urlGenerator,
private ActivityService $activityService,
private LoggerInterface $logger,
private TwilioClientBuilder $twilioClientBuilder,
) {
}
public function create(VO\ConferenceManager\ActivityCreate $data): Models\Activity
{
$this->logger->debug(__METHOD__, [
'data' => $data,
'instanceof' => get_class($data),
]);
$activity = Observer::skipEvents(function () use ($data) {
if ($data instanceof VO\ConferenceManager\SoftPhoneInboundCreate) {
$activity = $this->createInboundActivity($data);
} elseif ($data instanceof VO\ConferenceManager\SoftPhoneOutboundCreate) {
$activity = $this->createOutboundActivity($data);
} else {
throw new LogicException(sprintf(
'Unknown softphone implementation: %s',
get_class($data)
));
}
return $activity;
});
$this->logger->debug(__METHOD__ . ': done', [
'instanceof' => get_class($data),
'activity' => $activity->id_string,
]);
return $activity;
}
private function createOutboundActivity(VO\ConferenceManager\SoftPhoneOutboundCreate $data): Models\Activity
{
$startTime = microtime(true);
$this->logger->debug(__METHOD__, [
'data' => $data,
]);
$now = now();
$user = $data->getUser();
$team = $user->getTeam();
$device = $data->getDevice();
$phoneNumber = $data->getPhoneNumber();
$route = $data->getPhoneRoute();
if (! $this->activityService->teamCanDial($team, $phoneNumber)) {
$region = getRegionByNumber($phoneNumber, $user->getCountryCode());
throw new LogicException(sprintf(
'Sorry, dialing %s is not available with your subscription.'
. ' Please contact your manager to enable additional destinations.',
$region ?? 'this number'
));
}
$lead = null;
$account = null;
$contact = null;
$stage = null;
$opportunity = null;
// Setup services.
$crmService = $this->crmProviderRegistry->get($team->crm->provider);
if (! $user->isCrmRequired()) {
$crmService->setUser($user->team->owner);
} else {
$crmService->setUser($user);
}
$prospectId = $data->getProspectId();
try {
if ($prospectId !== null) {
$crmStart = microtime(true);
$this->logger->info('[SoftPhoneManager] Starting CRM parseRecords', [
'prospect_id' => $prospectId,
'object_type' => $data->getObjectType(),
]);
[$lead, $account, $opportunity, $contact, $stage] = $crmService->parseRecords(
$prospectId,
$data->getObjectType()
);
$this->logger->info('[SoftPhoneManager] CRM parseRecords completed', [
'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),
'parse_duration_ms' => round((microtime(true) - $crmStart) * 1000, 2),
'found_lead' => $lead !== null,
'found_account' => $account !== null,
'found_opportunity' => $opportunity !== null,
'found_contact' => $contact !== null,
]);
// Try to attach a contact if we have an opportunity.
if ($opportunity !== null && $contact === null) {
$matchStart = microtime(true);
$this->logger->info('[SoftPhoneManager] Starting CRM matchByPhone');
[, , , $contact, ] = $crmService->matchByPhone(
$data->getPhoneNumber(),
$data->getRawPhoneNumber(),
$user->getId()
);
$this->logger->info('[SoftPhoneManager] CRM matchByPhone completed', [
'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),
'match_duration_ms' => round((microtime(true) - $matchStart) * 1000, 2),
'found_contact' => $contact !== null,
]);
}
} else {
$decorator = resolve(CachedCrmServiceDecorator::class);
$decorator->setCrmService($crmService);
[$lead, $account, $opportunity, $contact, $stage] = $decorator->matchByPhone(
$data->getPhoneNumber(),
$data->getRawPhoneNumber(),
$user->getId()
);
}
} catch (\Throwable $throwable) {
$this->logger->error('[' . $crmService->getDisplayName() . '] Error looking up customer', [
'exception' => $throwable,
]);
// maybe their crm is disconnected, but this shouldn't prevent an outbound call from happening.
}
if ($data->hasProspectStage()) {
/** @var Models\Stage $stage */
$stage = $team->crm->stages()->uuid($data->getProspectStage());
}
$dbStart = microtime(true);
$this->logger->info('[SoftPhoneManager] Starting activity creation in DB');
$activity = $user->activities()->create([
'type' => Models\Activity::TYPE_SOFTPHONE,
'provider' => Models\Activity::PROVIDER_TWILIO,
'device_id' => $device->id ?? null,
'crm_configuration_id' => $team->crm_id,
'lead_id' => $lead->id ?? null,
'account_id' => $account->id ?? null,
'contact_id' => $contact->id ?? null,
'opportunity_id' => $opportunity->id ?? null,
'value' => $opportunity ? $opportunity->value : null,
'stage_id' => $stage->id ?? null,
'status' => Models\Activity::STATUS_PENDING,
'recording_state' => Models\Activity::RECORDING_OFF,
'recording_reason_code' => $this->getVoiceRecordingReasonCode($team, $phoneNumber),
'scheduled_start_time' => $now,
]);
$this->logger->info('[SoftPhoneManager] Activity created in DB', [
'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),
'db_duration_ms' => round((microtime(true) - $dbStart) * 1000, 2),
'activity_id' => $activity->id ?? null,
]);
if (! $activity instanceof Models\Activity) {
throw new LogicException('Activity model expected');
}
$regionId = null;
if ($user->hasRegionId()) {
$regionId = $user->getRegionId();
} elseif ($data->hasRegion()) {
$regionId = $data->getRegion()->getId();
}
/** @var Models\Session $session */
$session = $activity->sessions()->create([
'type' => Models\Session::TYPE_DIALER,
'region_id' => $regionId,
'is_muted' => false,
]);
$phoneRouteResolver = new Resolver\PhoneRouteResolver($user, $route);
$phoneNumberOrigin = $phoneRouteResolver->getPhoneNumberOrigin();
$connectionType = $phoneRouteResolver->getConnectionType();
$callerId = $this->determineUserCallerId($user);
/** @var Models\Participant $caller */
$caller = $activity->participants()->create([
'user_id' => $user->id,
'email' => $user->email,
'name' => $user->name,
'phone_number' => $phoneRouteResolver->mustUsePSTN()
? $phoneNumberOrigin
: $callerId,
]);
$caller->connections()->create([
'session_id' => $session->getId(),
'direction' => $phoneRouteResolver->mustUsePSTN() ? 'outbound-api' : 'outbound',
'phone' => $callerId,
'type' => $connectionType,
]);
/** @var Models\Participant $callee */
$callee = $activity->participants()->create([
'lead_id' => $activity->lead_id ?? null,
'contact_id' => $activity->contact_id ?? null,
'phone_number' => $phoneNumber,
'name' => $activity->prospect_name,
]);
$callee->connections()->create([
'session_id' => $session->getId(),
'phone' => $phoneNumber,
'direction' => 'outbound-api',
'type' => Connection::TYPE_PSTN,
]);
$activity->update([
'from_participant_id' => $caller->id,
'to_participant_id' => $callee->id,
]);
$activity->refresh();
$this->logger->info('[SoftPhoneManager] createOutboundActivity completed', [
'total_duration_ms' => round((microtime(true) - $startTime) * 1000, 2),
'activity_id' => $activity->id_string,
]);
$this->logger->debug(__METHOD__ . ': done', [
'data' => $data,
'activity' => $activity->id_string,
'session' => $session->id_string,
'caller' => $caller->id_string,
'callee' => $callee->id_string,
]);
return $activity;
}
private function createInboundActivity(VO\ConferenceManager\SoftPhoneInboundCreate $data): Models\Activity
{
$this->logger->debug(__METHOD__, [
'callSid' => $data->getCallSid(),
]);
$roomOwner = $data->getUser();
$team = $roomOwner->getTeam();
$phoneNumber = $roomOwner->getSoftPhoneInboundDestinationNumber();
$callerId = $data->getCallerId();
$callerCallSid = $data->getCallSid();
$now = now();
if (! $this->activityService->teamCanDial($roomOwner->getTeam(), $roomOwner->softphone_inbound_destination)) {
$region = getRegionByNumber($roomOwner->softphone_inbound_destination, $roomOwner->getCountryCode());
throw new LogicException(
sprintf(
'Sorry, dialing %s is not available with your subscription.'
. ' Please contact your manager to enable additional destinations.',
$region ?? ' this number',
),
);
}
$lead = $account = $opportunity = $contact = $stage = null;
try {
$crmService = $this->crmProviderRegistry->get($roomOwner->getTeam()->crm->provider);
$crmService->setUser($roomOwner);
[$lead, $account, $opportunity, $contact, $stage] = $crmService->matchByPhone(
$callerId,
null,
$roomOwner->getId()
);
} catch (\Throwable $throwable) {
$this->logger->error(__METHOD__ . ': crm exception', [
'exception' => $throwable,
]);
// maybe their crm is disconnected, but this shouldn't prevent an inbound call from happening
}
/** @var Models\Activity $activity */
$activity = $roomOwner->activities()->create([
'type' => Models\Activity::TYPE_SOFTPHONE_INBOUND,
'provider' => Models\Activity::PROVIDER_TWILIO,
'crm_configuration_id' => $team->crm_id,
'lead_id' => $lead->id ?? null,
'account_id' => $account->id ?? null,
'contact_id' => $contact->id ?? null,
'opportunity_id' => $opportunity->id ?? null,
'stage_id' => $stage->id ?? null,
'status' => Models\Activity::STATUS_RINGING,
'recording_state' => Models\Activity::RECORDING_OFF,
'recording_reason_code' => $this->getVoiceRecordingReasonCode($team, $callerId),
'scheduled_start_time' => $now,
]);
/** @var Models\Session $session */
$session = $activity->sessions()->create([
'type' => Models\Session::TYPE_DIALER,
'region_id' => $roomOwner->getRegionId(),
'is_muted' => false,
]);
/** @var Models\Participant $caller */
$caller = $activity->participants()->create([
'lead_id' => $activity->lead_id ?? null,
'contact_id' => $activity->contact_id ?? null,
'phone_number' => $callerId,
'name' => $activity->prospect_name,
'enter_time' => $now,
]);
$caller->connections()->create([
'telephony_provider_id' => $callerCallSid,
'session_id' => $session->getId(),
'phone' => $callerId,
'direction' => 'inbound',
'type' => Connection::TYPE_PSTN,
'opened_at' => $now,
]);
/** @var Models\Participant $callee */
$callee = $activity->participants()->create([
'user_id' => $roomOwner->id,
'email' => $roomOwner->email,
'name' => $roomOwner->name,
'phone_number' => $phoneNumber,
]);
$callee->connections()->create([
'session_id' => $session->getId(),
'direction' => 'outbound-api',
'phone' => $phoneNumber,
'type' => Connection::TYPE_PSTN,
]);
$activity->update([
'from_participant_id' => $caller->id,
'to_participant_id' => $callee->id,
]);
$this->logger->debug(__METHOD__ . ': done', [
'callSid' => $data->getCallSid(),
'activity' => $activity->id_string,
'session' => $session->id_string,
'caller' => $caller->id_string,
'callee' => $callee->id_string,
]);
$activity->refresh();
return $activity;
}
private function getVoiceRecordingReasonCode(Models\Team $team, string $phoneNumber): int
{
$this->logger->debug(__METHOD__, [
'team' => $team->id_string,
'phone' => $phoneNumber,
]);
if (
! $team->hasComplianceModeRecordingPrompt()
&& ! $team->hasComplianceModeRecordingRestrictToOneSide()
&& ! $team->hasComplianceModeRecordingRestrictRecording()
) {
return 0;
}
/** @var Models\VoiceConsentPrefix|null $voiceConsentPolicy */
$voiceConsentPolicy = Models\VoiceConsentPrefix::query()
->whereRaw("? LIKE CONCAT(destination_prefix, '%')", [$phoneNumber])
->where(static function (Eloquent\Builder $builder) use ($team): void {
$builder
->whereNull('team_id')
->orWhere('team_id', $team->getId());
})
->orderByDesc('team_id')
->first();
if (! $voiceConsentPolicy instanceof Models\VoiceConsentPrefix || $voiceConsentPolicy->isAllowed()) {
return 0;
}
if ($team->hasComplianceModeRecordingPrompt()) {
// This number requires consent from the other party before recording the call.
return Models\Activity::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT;
}
if ($team->hasComplianceModeRecordingRestrictToOneSide()) {
return Models\Activity::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE;
}
if ($team->hasComplianceModeRecordingRestrictRecording()) {
return Models\Activity::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT;
}
return 0;
}
/**
* @throws ConfigurationException
* @throws TwilioException
*/
public function dialOrganiser(Models\Activity $activity): void
{
$this->logger->debug(__METHOD__, [
'activity' => $activity->id_string,
]);
/** @var Models\Participant $organiser */
$organiser = $activity->organizer;
$roomOwner = $activity->getUser();
$twilio = $this->twilioClientBuilder->build($activity->getTeam());
$canBeDialed =
$activity->isTypeSoftPhone()
&& ! $activity->hasStarted()
&& $activity->isPending()
&& $organiser->connections()
->where('type', '=', Connection::TYPE_PSTN)
->whereNull('opened_at')
->exists();
if (! $canBeDialed) {
throw new OutOfBoundsException('Cannot make an outbound call to this activity.');
}
/** @var Connection $organiserConnection */
$organiserConnection = $organiser->connections()
->where('type', '=', Connection::TYPE_PSTN)
->whereNull('opened_at')
->firstOrFail();
/** @var Models\Session $session */
$session = $organiserConnection->getSession();
$twilioConferenceSettings = $this->applyDefaultTwilioParticipantSettings($organiserConnection, [
'muted' => false,
'startConferenceOnEnter' => true,
'endConferenceOnExit' => true,
]);
// What number will the organizer see as caller id
$callerId = $roomOwner->getSoftPhoneNumber();
if ($callerId === null) {
$callee = $activity->participants()->whereNull('user_id')->first();
// This is a bridge call. We make it look like the callee is calling the organizer
$callerId = $callee->phone_number;
}
// What number will the prospect see as caller id
$calleeId = $organiser->getPhoneNumber();
$this->logger->debug(__METHOD__ . ': twilio call', [
'calleeId' => $calleeId,
'callerId' => $callerId,
]);
$twilioParticipant = $twilio->createParticipantInstance(
$session->id_string,
$callerId,
$calleeId,
$twilioConferenceSettings
);
$organiserConnection
->setTelephonyProviderId($twilioParticipant->callSid)
->save();
$session
->setTelephonyProviderId($twilioParticipant->conferenceSid)
->save();
$this->logger->debug(__METHOD__ . ': done', [
'activity' => $activity->id_string,
'session' => $session->id_string,
]);
}
public function dialCoach(Models\Activity $activity, Models\User $user): void
{
throw new \LogicException('Not implemented yet');
}
/**
* @throws ConfigurationException
* @throws TwilioException
*/
public function terminate(VO\ConferenceManager\ActivityTerminate $data): void
{
if (! $data instanceof VO\ConferenceManager\SoftphoneTerminate) {
throw new UnexpectedValueException(sprintf(
'Expecting an instance of "%s", but "%s" given.',
VO\ConferenceManager\SoftphoneTerminate::class,
\get_class($data)
));
}
$this->logger->debug(__METHOD__, [
'activity' => $data->getActivity()->id_string,
'user' => $data->getUser()->id_string,
]);
$activity = $data->getActivity();
$roomOwner = $activity->getUser();
$isCancelling = ! $activity->isInFiniteState() && ! $activity->isInProgress();
if ($isCancelling) {
$activity
->setStatus(Models\Activity::STATUS_CANCELLED)
->save();
}
/** @var Models\Session $session */
$session = $activity->sessions->first();
/** @var Models\Participant $organiser */
$organiser = $activity->organizer;
/** @var Connection $organiserConnection */
$organiserConnection = $organiser->connections()
->whereIn('type', [
Connection::TYPE_WEBRTC,
Connection::TYPE_PSTN,
])
->firstOrFail();
if (! $organiserConnection->hasTelephonyProviderId()) {
throw new LogicException(
'Unable to terminate call as we do not yet know the organiser telephony provider id',
);
}
$twilioClient = $this->twilioClientBuilder->build($activity->getTeam());
$twilioClient->terminateVoiceCall($organiserConnection->getTelephonyProviderId());
$session->hasTelephonyProviderId()
&& $twilioClient->terminateConference($session->getTelephonyProviderId());
$this->logger->debug(__METHOD__ . ': done', [
'activity' => $activity->id_string,
'user' => $roomOwner->id_string,
'session' => $session->id_string,
]);
}
public function answer(VO\ConferenceManager\ActivityAnswer $data): TwiML\VoiceResponse
{
$this->logger->debug(__METHOD__, [
'data' => $data,
]);
if ($data instanceof VO\ConferenceManager\SoftPhoneInboundAnswer) {
return $this->answerInboundCall($data);
}
if ($data instanceof VO\ConferenceManager\SoftPhoneOutboundAnswer) {
return $this->answerOutboundCall($data);
}
throw new LogicException('Unable to answer - not supported activity answer instance');
}
private function answerInboundCall(VO\ConferenceManager\SoftPhoneInboundAnswer $data): TwiML\VoiceResponse
{
$this->logger->debug(__METHOD__, [
'callSid' => $data->getCallSid(),
]);
$dateTime = now();
$activity = $this->create(
new VO\ConferenceManager\SoftPhoneInboundCreate(
$data->getCallerId(),
$data->getCallSid(),
$data->getUser()
)
);
/** @var Models\Participant $activityGuest */
$activityGuest = $activity->from;
$activityGuest
->setEnterTime($dateTime)
->save();
/** @var Connection $connection */
$connection = $activityGuest->connections()
->where('type', Connection::TYPE_PSTN)
->firstOrFail();
$connection
->setTelephonyProviderId($data->getCallSid())
->setOpenedAt($dateTime)
->save();
event(new Events\Activities\Connections\Opened($connection));
return $this->joinTwilioConference($connection, [
'startConferenceOnEnter' => true,
'endConferenceOnExit' => true,
'muted' => false,
]);
}
private function answerOutboundCall(VO\ConferenceManager\SoftPhoneOutboundAnswer $data): TwiML\VoiceResponse
{
$connection = $data->getConnection();
$participant = $connection->getParticipant();
$activity = $data->getActivity();
$organiser = $activity->organizer;
$dateTime = now();
$this->logger->debug(__METHOD__, [
'callSid' => $data->getCallSid(),
'connection' => $connection->id_string,
'participant' => $participant->id_string,
'activity' => $activity->id_string,
]);
if (! $participant->hasEnterTime()) {
$participant->update([
'enter_time' => $dateTime,
]);
}
$connection->update([
'is_muted' => $participant->isCoach(),
'opened_at' => $dateTime,
]);
event(new Events\Activities\Connections\Opened($connection));
if ($participant->isCoach()) {
/** @var Connection $roomOwnerConnection */
$roomOwnerConnection = $organiser->connections()->openCall()->firstOrFail();
return $this->joinTwilioConference(
$connection,
[
'coach' => $roomOwnerConnection->getTelephonyProviderId(),
]
);
}
return $this->joinTwilioConference(
$connection,
[
'startConferenceOnEnter' => true,
'endConferenceOnExit' => true,
'muted' => false,
]
);
}
private function determineUserCallerId(Models\User $user): string
{
if ($user->hasCallerId()) {
return $user->getCallerId();
}
// TODO: We should require a caller id to be verified before using the dialer
return $user->getSoftPhoneNumber() ?? $user->phone;
}
private function isRestExceptionAboutTwilioConferenceNotFound(string $exceptionMessage): bool
{
$startsWith = '[HTTP 404] Unable to create record: The requested resource';
$endsWith = 'was not found';
return Str::startsWith($exceptionMessage, $startsWith)
&& Str::endsWith($exceptionMessage, $endsWith);
}
/**
* @throws RestException
* @throws ConfigurationException
* @throws TwilioException
*/
public function dialOtherParty(Connection $callerConnection): self
{
$session = $callerConnection->getSession();
$activity = $session->getActivity();
$roomOwner = $activity->getUser();
$twilio = $this->twilioClientBuilder->build($activity->getTeam());
$this->logger->debug(__METHOD__, [
'session' => $session->id_string,
'activity' => $activity->id_string,
'user' => $roomOwner->id_string,
'connection' => $callerConnection->id_string,
]);
if (! $activity->isTypeSoftPhone() && ! $activity->isTypeSoftphoneInbound()) {
throw new UnexpectedValueException('Unexpected activity type');
}
$callee = $activity->to;
$calleeId = $callee->getPhoneNumber();
/** @var Connection $calleeConnection */
$calleeConnection = $callee->connections()
->whereIn('type', [
Connection::TYPE_PSTN,
Connection::TYPE_WEBRTC,
])
->firstOrFail();
$caller = $activity->from;
// we need to take the number from the connection
// as the one we store on participant level might be the one we call to the rep via PSTN mode
$callerId = $callerConnection->getPhoneNumber();
if (! $caller->is($callerConnection->getParticipant())) {
throw new LogicException(sprintf(
'Unexpected caller participant. Expected: "%s", Actual: "%s"',
$caller->id_string,
$callerConnection->getParticipant()->id_string
));
}
$twilioConferenceSettings = [
'muted' => false,
'startConferenceOnEnter' => true,
'endConferenceOnExit' => true,
];
$hasInboundRecording = $activity->isTypeSoftphoneInbound()
&& $roomOwner->checkSoftphoneInboundRecordPreference();
$hasOutboundRecording = $activity->isTypeSoftPhone()
&& $roomOwner->checkSoftphoneOutboundRecordPreference();
$isRecordingEnabled = $hasInboundRecording || $hasOutboundRecording;
$isRecordingRestricted = $activity->hasRecordingReasonCompliancePrompted()
|| $activity->hasRecordingReasonComplianceRestricted();
if ($isRecordingEnabled && ! $isRecordingRestricted) {
$twilioConferenceSettings = array_merge($twilioConferenceSettings, [
'record' => true,
'recordingChannels' => 'dual',
'recordingStatusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.recording.event'),
'recordingStatusCallbackMethod' => 'POST',
'recordingStatusCallbackEvent' => 'in-progress completed absent',
]);
if ($activity->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {
$twilioConferenceSettings['recordingTrack'] = $activity->isTypeSoftPhone()
? 'outbound'
: 'inbound';
}
}
try {
if ($activity->hasRecordingReasonCompliancePrompted()) {
$this->logger->info('[Softphone] Request compliance prompt via outbound call', [
'activity_uuid' => $activity->getUuid(),
'session' => $session->id_string,
'conference_sid' => $session->getTelephonyProviderId(),
]);
$callInstance = $twilio->createCall(
$callerId,
$calleeId,
$this->urlGenerator->route('jiminny.webhook.softphone.compliance.prompt', [
'session' => $session->id_string,
'connection' => $calleeConnection->id_string,
]),
$this->applyDefaultTwilioParticipantSettings($calleeConnection, $twilioConferenceSettings)
);
$calleeConnection->update([
'telephony_provider_id' => $callInstance->sid,
'parent_connection_id' => $callerConnection->getId(),
]);
} else {
$twilioParticipantConnection = $twilio->createParticipantInstance(
$session->getTelephonyProviderId(),
$callerId,
$calleeId,
$this->applyDefaultTwilioParticipantSettings($calleeConnection, $twilioConferenceSettings)
);
$calleeConnection->update([
'telephony_provider_id' => $twilioParticipantConnection->callSid,
]);
}
} catch (RestException $restException) {
if (! $this->isRestExceptionAboutTwilioConferenceNotFound($restException->getMessage())) {
throw $restException;
}
if (! $activity->isInFiniteState()) {
$activity
->setStatus(Models\Activity::STATUS_CANCELLED)
->save();
$message = __METHOD__ . ': activity.status -> cancelled';
} else {
$message = sprintf(
__METHOD__ . ': not setting to cancelled, activity.status is %s',
$activity->getStatus()
);
}
$this->logger->info($message, [
'activity' => $activity->id_string,
'exception' => $restException,
]);
}
$this->logger->debug(__METHOD__ . ': done', [
'session' => $session->id_string,
'activity' => $activity->id_string,
'user' => $roomOwner->id_string,
'connection' => $callerConnection->id_string,
]);
return $this;
}
private function applyDefaultTwilioParticipantSettings(Connection $connection, array $override = []): array
{
$session = $connection->getSession();
$default = [
'beep' => false,
'muted' => true,
'startConferenceOnEnter' => true,
'endConferenceOnExit' => false,
'record' => false,
'waitUrl' => '',
'statusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.participant.event', [
'connection' => $connection->id_string,
]),
'statusCallbackEvent' => [
'initiated',
'ringing',
'answered',
'completed',
],
'statusCallbackMethod' => 'POST',
'conferenceStatusCallbackEvent' => implode(' ', [
'start',
'end',
'join',
'leave',
'mute',
'hold',
]),
'conferenceStatusCallbackMethod' => 'POST',
'conferenceStatusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.conference.event', [
'session' => $session->getIdString(),
]),
];
if ($session->hasRegion()) {
$default['region'] = $session->getRegion()->getName();
}
return array_merge($default, $override);
}
private function applyDefaultTwilioConferenceSettings(Models\Session $session, array $override = []): array
{
$default = [
'beep' => false,
'muted' => true,
'startConferenceOnEnter' => false,
'endConferenceOnExit' => false,
'waitUrl' => '',
'statusCallbackEvent' => implode(' ', [
'start',
'end',
'join',
'leave',
'mute',
'hold',
// 'speaker',
]),
'statusCallbackMethod' => 'POST',
'statusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.conference.event', [
'session' => $session->getIdString(),
]),
];
if ($session->hasRegion()) {
$default['region'] = $session->getRegion()->getName();
}
return array_merge($default, $override);
}
private function joinTwilioConference(Connection $connection, array $options = []): TwiML\VoiceResponse
{
$session = $connection->getSession();
$activity = $session->getActivity();
$roomOwner = $activity->getUser();
$this->logger->debug(__METHOD__, [
'connection' => $connection->id_string,
'session' => $session->id_string,
'activity' => $activity->id_string,
'user' => $roomOwner->id_string,
]);
$voiceResponse = new TwiML\VoiceResponse();
$voiceResponse->dial()
->setAction($this->urlGenerator->route('jiminny.webhook.softphone.participant.event', [
'connection' => $connection->id_string,
]))
->conference(
$session->getIdString(),
$this->applyDefaultTwilioConferenceSettings($session, $options)
);
$this->logger->debug(__METHOD__ . ': done', [
'session' => $session->id_string,
'result' => $voiceResponse,
]);
return $voiceResponse;
}
}
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'UserInvitationDTOTest'","depth":6,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Debug 'UserInvitationDTOTest'","depth":6,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"More Actions","depth":6,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"JetBrains AI","depth":5,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Search Everywhere","depth":5,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"IDE and Project Settings","depth":5,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.088194445,"height":0.027777778},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"3","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXButton","text":"Previous Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Http\\Controllers\\Settings\\Teams;\n\nuse Illuminate\\Http\\JsonResponse;\nuse Illuminate\\Support\\Facades\\Log;\nuse Jiminny\\Actions\\InviteUserToTeamAction;\nuse Jiminny\\Interactions\\Settings\\Teams\\CreateTeam;\nuse Jiminny\\DTO\\Invitation\\UserInvitationDTO;\nuse Jiminny\\Http\\Requests\\Settings\\Teams\\CreateTeamRequest;\nuse Jiminny\\Http\\Controllers\\Controller;\nuse Jiminny\\Http\\Requests\\Settings\\Teams\\EditTeamRequest;\nuse Jiminny\\Interactions\\Settings\\Teams\\EditTeam;\nuse Jiminny\\Models\\Team;\nuse Jiminny\\Models\\User;\n\nfinal class TeamController extends Controller\n{\n /**\n * Create a new team, subscription and invitation.\n */\n public function store(\n CreateTeamRequest $request,\n CreateTeam $createTeam,\n InviteUserToTeamAction $inviteUserToTeamAction,\n ): void {\n /** @var User $teamCreator */\n $teamCreator = $request->user();\n\n try {\n $data = $request->all();\n $team = $createTeam->handle($teamCreator, $data, $request->getDomain());\n\n $inviteUserToTeamAction->execute(UserInvitationDTO::forOwner($request, $team));\n } catch (\\Exception $exception) {\n Log::error('An error occurred while creating team', [\n 'e_message' => $exception->getMessage(),\n 'e_code' => $exception->getCode(),\n ]);\n\n throw $exception;\n }\n }\n\n public function edit(\n Team $team,\n EditTeamRequest $request,\n EditTeam $editTeam,\n ): JsonResponse {\n /** @var User $teamEditor */\n $teamEditor = $request->user();\n $editTeam->handle($team, $teamEditor, $request->all(), $request);\n\n return response()->json([], JsonResponse::HTTP_OK);\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Http\\Controllers\\Settings\\Teams;\n\nuse Illuminate\\Http\\JsonResponse;\nuse Illuminate\\Support\\Facades\\Log;\nuse Jiminny\\Actions\\InviteUserToTeamAction;\nuse Jiminny\\Interactions\\Settings\\Teams\\CreateTeam;\nuse Jiminny\\DTO\\Invitation\\UserInvitationDTO;\nuse Jiminny\\Http\\Requests\\Settings\\Teams\\CreateTeamRequest;\nuse Jiminny\\Http\\Controllers\\Controller;\nuse Jiminny\\Http\\Requests\\Settings\\Teams\\EditTeamRequest;\nuse Jiminny\\Interactions\\Settings\\Teams\\EditTeam;\nuse Jiminny\\Models\\Team;\nuse Jiminny\\Models\\User;\n\nfinal class TeamController extends Controller\n{\n /**\n * Create a new team, subscription and invitation.\n */\n public function store(\n CreateTeamRequest $request,\n CreateTeam $createTeam,\n InviteUserToTeamAction $inviteUserToTeamAction,\n ): void {\n /** @var User $teamCreator */\n $teamCreator = $request->user();\n\n try {\n $data = $request->all();\n $team = $createTeam->handle($teamCreator, $data, $request->getDomain());\n\n $inviteUserToTeamAction->execute(UserInvitationDTO::forOwner($request, $team));\n } catch (\\Exception $exception) {\n Log::error('An error occurred while creating team', [\n 'e_message' => $exception->getMessage(),\n 'e_code' => $exception->getCode(),\n ]);\n\n throw $exception;\n }\n }\n\n public function edit(\n Team $team,\n EditTeamRequest $request,\n EditTeam $editTeam,\n ): JsonResponse {\n /** @var User $teamEditor */\n $teamEditor = $request->user();\n $editTeam->handle($team, $teamEditor, $request->all(), $request);\n\n return response()->json([], JsonResponse::HTTP_OK);\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.088194445,"height":0.027777778},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"8","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"1","depth":4,"on_screen":true,"role_description":"text"},{"role":"AXButton","text":"Previous Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Component\\Twilio\\Conference\\ConferenceManager;\n\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Support\\Str;\nuse Jiminny\\Component\\ElasticSearch\\Model\\Observer;\nuse Jiminny\\Component\\Twilio\\Conference\\ConferenceManager;\nuse Jiminny\\Component\\Twilio\\Exception\\OutOfBoundsException;\nuse Jiminny\\Component\\Twilio\\Exception\\UnexpectedValueException;\nuse Jiminny\\Component\\Twilio\\Resolver;\nuse Jiminny\\Component\\Twilio\\VO;\nuse Jiminny\\Component\\UrlGenerator\\Webhook;\nuse Jiminny\\Events;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Services\\ActivityService;\nuse Jiminny\\Services\\Crm\\CachedCrmServiceDecorator;\nuse Jiminny\\Services\\Crm\\ProviderRegistry;\nuse Jiminny\\Services\\Telephony\\TwilioClientBuilder;\nuse Psr\\Log\\LoggerInterface;\nuse Twilio\\Exceptions\\ConfigurationException;\nuse Twilio\\Exceptions\\RestException;\nuse Twilio\\Exceptions\\TwilioException;\nuse Twilio\\TwiML;\n\nfinal readonly class SoftPhoneManager implements ConferenceManager\n{\n public const int COMPLIANCE_PROMPT_TIMEOUT_SECONDS = 20;\n public const string COMPLIANCE_PROMPT_ACCEPT_DIGIT = '1';\n\n public function __construct(\n private ProviderRegistry $crmProviderRegistry,\n private Webhook $urlGenerator,\n private ActivityService $activityService,\n private LoggerInterface $logger,\n private TwilioClientBuilder $twilioClientBuilder,\n ) {\n }\n\n public function create(VO\\ConferenceManager\\ActivityCreate $data): Models\\Activity\n {\n $this->logger->debug(__METHOD__, [\n 'data' => $data,\n 'instanceof' => get_class($data),\n ]);\n\n $activity = Observer::skipEvents(function () use ($data) {\n if ($data instanceof VO\\ConferenceManager\\SoftPhoneInboundCreate) {\n $activity = $this->createInboundActivity($data);\n } elseif ($data instanceof VO\\ConferenceManager\\SoftPhoneOutboundCreate) {\n $activity = $this->createOutboundActivity($data);\n } else {\n throw new LogicException(sprintf(\n 'Unknown softphone implementation: %s',\n get_class($data)\n ));\n }\n\n return $activity;\n });\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'instanceof' => get_class($data),\n 'activity' => $activity->id_string,\n ]);\n\n return $activity;\n }\n\n private function createOutboundActivity(VO\\ConferenceManager\\SoftPhoneOutboundCreate $data): Models\\Activity\n {\n $startTime = microtime(true);\n $this->logger->debug(__METHOD__, [\n 'data' => $data,\n ]);\n\n $now = now();\n $user = $data->getUser();\n $team = $user->getTeam();\n $device = $data->getDevice();\n $phoneNumber = $data->getPhoneNumber();\n $route = $data->getPhoneRoute();\n\n if (! $this->activityService->teamCanDial($team, $phoneNumber)) {\n $region = getRegionByNumber($phoneNumber, $user->getCountryCode());\n\n throw new LogicException(sprintf(\n 'Sorry, dialing %s is not available with your subscription.'\n . ' Please contact your manager to enable additional destinations.',\n $region ?? 'this number'\n ));\n }\n\n $lead = null;\n $account = null;\n $contact = null;\n $stage = null;\n $opportunity = null;\n\n // Setup services.\n $crmService = $this->crmProviderRegistry->get($team->crm->provider);\n\n if (! $user->isCrmRequired()) {\n $crmService->setUser($user->team->owner);\n } else {\n $crmService->setUser($user);\n }\n\n $prospectId = $data->getProspectId();\n\n try {\n if ($prospectId !== null) {\n $crmStart = microtime(true);\n $this->logger->info('[SoftPhoneManager] Starting CRM parseRecords', [\n 'prospect_id' => $prospectId,\n 'object_type' => $data->getObjectType(),\n ]);\n [$lead, $account, $opportunity, $contact, $stage] = $crmService->parseRecords(\n $prospectId,\n $data->getObjectType()\n );\n $this->logger->info('[SoftPhoneManager] CRM parseRecords completed', [\n 'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),\n 'parse_duration_ms' => round((microtime(true) - $crmStart) * 1000, 2),\n 'found_lead' => $lead !== null,\n 'found_account' => $account !== null,\n 'found_opportunity' => $opportunity !== null,\n 'found_contact' => $contact !== null,\n ]);\n\n // Try to attach a contact if we have an opportunity.\n if ($opportunity !== null && $contact === null) {\n $matchStart = microtime(true);\n $this->logger->info('[SoftPhoneManager] Starting CRM matchByPhone');\n [, , , $contact, ] = $crmService->matchByPhone(\n $data->getPhoneNumber(),\n $data->getRawPhoneNumber(),\n $user->getId()\n );\n $this->logger->info('[SoftPhoneManager] CRM matchByPhone completed', [\n 'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),\n 'match_duration_ms' => round((microtime(true) - $matchStart) * 1000, 2),\n 'found_contact' => $contact !== null,\n ]);\n }\n } else {\n $decorator = resolve(CachedCrmServiceDecorator::class);\n $decorator->setCrmService($crmService);\n\n [$lead, $account, $opportunity, $contact, $stage] = $decorator->matchByPhone(\n $data->getPhoneNumber(),\n $data->getRawPhoneNumber(),\n $user->getId()\n );\n }\n } catch (\\Throwable $throwable) {\n $this->logger->error('[' . $crmService->getDisplayName() . '] Error looking up customer', [\n 'exception' => $throwable,\n ]);\n // maybe their crm is disconnected, but this shouldn't prevent an outbound call from happening.\n }\n\n if ($data->hasProspectStage()) {\n /** @var Models\\Stage $stage */\n $stage = $team->crm->stages()->uuid($data->getProspectStage());\n }\n\n $dbStart = microtime(true);\n $this->logger->info('[SoftPhoneManager] Starting activity creation in DB');\n $activity = $user->activities()->create([\n 'type' => Models\\Activity::TYPE_SOFTPHONE,\n 'provider' => Models\\Activity::PROVIDER_TWILIO,\n 'device_id' => $device->id ?? null,\n 'crm_configuration_id' => $team->crm_id,\n 'lead_id' => $lead->id ?? null,\n 'account_id' => $account->id ?? null,\n 'contact_id' => $contact->id ?? null,\n 'opportunity_id' => $opportunity->id ?? null,\n 'value' => $opportunity ? $opportunity->value : null,\n 'stage_id' => $stage->id ?? null,\n 'status' => Models\\Activity::STATUS_PENDING,\n 'recording_state' => Models\\Activity::RECORDING_OFF,\n 'recording_reason_code' => $this->getVoiceRecordingReasonCode($team, $phoneNumber),\n 'scheduled_start_time' => $now,\n ]);\n $this->logger->info('[SoftPhoneManager] Activity created in DB', [\n 'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),\n 'db_duration_ms' => round((microtime(true) - $dbStart) * 1000, 2),\n 'activity_id' => $activity->id ?? null,\n ]);\n\n if (! $activity instanceof Models\\Activity) {\n throw new LogicException('Activity model expected');\n }\n\n $regionId = null;\n if ($user->hasRegionId()) {\n $regionId = $user->getRegionId();\n } elseif ($data->hasRegion()) {\n $regionId = $data->getRegion()->getId();\n }\n\n /** @var Models\\Session $session */\n $session = $activity->sessions()->create([\n 'type' => Models\\Session::TYPE_DIALER,\n 'region_id' => $regionId,\n 'is_muted' => false,\n ]);\n\n $phoneRouteResolver = new Resolver\\PhoneRouteResolver($user, $route);\n $phoneNumberOrigin = $phoneRouteResolver->getPhoneNumberOrigin();\n $connectionType = $phoneRouteResolver->getConnectionType();\n $callerId = $this->determineUserCallerId($user);\n\n /** @var Models\\Participant $caller */\n $caller = $activity->participants()->create([\n 'user_id' => $user->id,\n 'email' => $user->email,\n 'name' => $user->name,\n 'phone_number' => $phoneRouteResolver->mustUsePSTN()\n ? $phoneNumberOrigin\n : $callerId,\n ]);\n\n $caller->connections()->create([\n 'session_id' => $session->getId(),\n 'direction' => $phoneRouteResolver->mustUsePSTN() ? 'outbound-api' : 'outbound',\n 'phone' => $callerId,\n 'type' => $connectionType,\n ]);\n\n /** @var Models\\Participant $callee */\n $callee = $activity->participants()->create([\n 'lead_id' => $activity->lead_id ?? null,\n 'contact_id' => $activity->contact_id ?? null,\n 'phone_number' => $phoneNumber,\n 'name' => $activity->prospect_name,\n ]);\n\n $callee->connections()->create([\n 'session_id' => $session->getId(),\n 'phone' => $phoneNumber,\n 'direction' => 'outbound-api',\n 'type' => Connection::TYPE_PSTN,\n ]);\n\n $activity->update([\n 'from_participant_id' => $caller->id,\n 'to_participant_id' => $callee->id,\n ]);\n\n $activity->refresh();\n\n $this->logger->info('[SoftPhoneManager] createOutboundActivity completed', [\n 'total_duration_ms' => round((microtime(true) - $startTime) * 1000, 2),\n 'activity_id' => $activity->id_string,\n ]);\n $this->logger->debug(__METHOD__ . ': done', [\n 'data' => $data,\n 'activity' => $activity->id_string,\n 'session' => $session->id_string,\n 'caller' => $caller->id_string,\n 'callee' => $callee->id_string,\n ]);\n\n return $activity;\n }\n\n private function createInboundActivity(VO\\ConferenceManager\\SoftPhoneInboundCreate $data): Models\\Activity\n {\n $this->logger->debug(__METHOD__, [\n 'callSid' => $data->getCallSid(),\n ]);\n\n $roomOwner = $data->getUser();\n $team = $roomOwner->getTeam();\n $phoneNumber = $roomOwner->getSoftPhoneInboundDestinationNumber();\n $callerId = $data->getCallerId();\n $callerCallSid = $data->getCallSid();\n\n $now = now();\n\n if (! $this->activityService->teamCanDial($roomOwner->getTeam(), $roomOwner->softphone_inbound_destination)) {\n $region = getRegionByNumber($roomOwner->softphone_inbound_destination, $roomOwner->getCountryCode());\n\n throw new LogicException(\n sprintf(\n 'Sorry, dialing %s is not available with your subscription.'\n . ' Please contact your manager to enable additional destinations.',\n $region ?? ' this number',\n ),\n );\n }\n\n $lead = $account = $opportunity = $contact = $stage = null;\n\n try {\n $crmService = $this->crmProviderRegistry->get($roomOwner->getTeam()->crm->provider);\n $crmService->setUser($roomOwner);\n\n [$lead, $account, $opportunity, $contact, $stage] = $crmService->matchByPhone(\n $callerId,\n null,\n $roomOwner->getId()\n );\n } catch (\\Throwable $throwable) {\n $this->logger->error(__METHOD__ . ': crm exception', [\n 'exception' => $throwable,\n ]);\n // maybe their crm is disconnected, but this shouldn't prevent an inbound call from happening\n }\n\n /** @var Models\\Activity $activity */\n $activity = $roomOwner->activities()->create([\n 'type' => Models\\Activity::TYPE_SOFTPHONE_INBOUND,\n 'provider' => Models\\Activity::PROVIDER_TWILIO,\n 'crm_configuration_id' => $team->crm_id,\n 'lead_id' => $lead->id ?? null,\n 'account_id' => $account->id ?? null,\n 'contact_id' => $contact->id ?? null,\n 'opportunity_id' => $opportunity->id ?? null,\n 'stage_id' => $stage->id ?? null,\n 'status' => Models\\Activity::STATUS_RINGING,\n 'recording_state' => Models\\Activity::RECORDING_OFF,\n 'recording_reason_code' => $this->getVoiceRecordingReasonCode($team, $callerId),\n 'scheduled_start_time' => $now,\n ]);\n\n /** @var Models\\Session $session */\n $session = $activity->sessions()->create([\n 'type' => Models\\Session::TYPE_DIALER,\n 'region_id' => $roomOwner->getRegionId(),\n 'is_muted' => false,\n ]);\n\n /** @var Models\\Participant $caller */\n $caller = $activity->participants()->create([\n 'lead_id' => $activity->lead_id ?? null,\n 'contact_id' => $activity->contact_id ?? null,\n 'phone_number' => $callerId,\n 'name' => $activity->prospect_name,\n 'enter_time' => $now,\n ]);\n\n $caller->connections()->create([\n 'telephony_provider_id' => $callerCallSid,\n 'session_id' => $session->getId(),\n 'phone' => $callerId,\n 'direction' => 'inbound',\n 'type' => Connection::TYPE_PSTN,\n 'opened_at' => $now,\n ]);\n\n /** @var Models\\Participant $callee */\n $callee = $activity->participants()->create([\n 'user_id' => $roomOwner->id,\n 'email' => $roomOwner->email,\n 'name' => $roomOwner->name,\n 'phone_number' => $phoneNumber,\n ]);\n\n $callee->connections()->create([\n 'session_id' => $session->getId(),\n 'direction' => 'outbound-api',\n 'phone' => $phoneNumber,\n 'type' => Connection::TYPE_PSTN,\n ]);\n\n $activity->update([\n 'from_participant_id' => $caller->id,\n 'to_participant_id' => $callee->id,\n ]);\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'callSid' => $data->getCallSid(),\n 'activity' => $activity->id_string,\n 'session' => $session->id_string,\n 'caller' => $caller->id_string,\n 'callee' => $callee->id_string,\n ]);\n\n $activity->refresh();\n\n return $activity;\n }\n\n private function getVoiceRecordingReasonCode(Models\\Team $team, string $phoneNumber): int\n {\n $this->logger->debug(__METHOD__, [\n 'team' => $team->id_string,\n 'phone' => $phoneNumber,\n ]);\n\n if (\n ! $team->hasComplianceModeRecordingPrompt()\n && ! $team->hasComplianceModeRecordingRestrictToOneSide()\n && ! $team->hasComplianceModeRecordingRestrictRecording()\n ) {\n return 0;\n }\n\n /** @var Models\\VoiceConsentPrefix|null $voiceConsentPolicy */\n $voiceConsentPolicy = Models\\VoiceConsentPrefix::query()\n ->whereRaw(\"? LIKE CONCAT(destination_prefix, '%')\", [$phoneNumber])\n ->where(static function (Eloquent\\Builder $builder) use ($team): void {\n $builder\n ->whereNull('team_id')\n ->orWhere('team_id', $team->getId());\n })\n ->orderByDesc('team_id')\n ->first();\n\n if (! $voiceConsentPolicy instanceof Models\\VoiceConsentPrefix || $voiceConsentPolicy->isAllowed()) {\n return 0;\n }\n\n if ($team->hasComplianceModeRecordingPrompt()) {\n // This number requires consent from the other party before recording the call.\n return Models\\Activity::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT;\n }\n\n if ($team->hasComplianceModeRecordingRestrictToOneSide()) {\n return Models\\Activity::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE;\n }\n\n if ($team->hasComplianceModeRecordingRestrictRecording()) {\n return Models\\Activity::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT;\n }\n\n return 0;\n }\n\n /**\n * @throws ConfigurationException\n * @throws TwilioException\n */\n public function dialOrganiser(Models\\Activity $activity): void\n {\n $this->logger->debug(__METHOD__, [\n 'activity' => $activity->id_string,\n ]);\n\n /** @var Models\\Participant $organiser */\n $organiser = $activity->organizer;\n $roomOwner = $activity->getUser();\n $twilio = $this->twilioClientBuilder->build($activity->getTeam());\n\n $canBeDialed =\n $activity->isTypeSoftPhone()\n && ! $activity->hasStarted()\n && $activity->isPending()\n && $organiser->connections()\n ->where('type', '=', Connection::TYPE_PSTN)\n ->whereNull('opened_at')\n ->exists();\n\n if (! $canBeDialed) {\n throw new OutOfBoundsException('Cannot make an outbound call to this activity.');\n }\n\n /** @var Connection $organiserConnection */\n $organiserConnection = $organiser->connections()\n ->where('type', '=', Connection::TYPE_PSTN)\n ->whereNull('opened_at')\n ->firstOrFail();\n\n /** @var Models\\Session $session */\n $session = $organiserConnection->getSession();\n\n $twilioConferenceSettings = $this->applyDefaultTwilioParticipantSettings($organiserConnection, [\n 'muted' => false,\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => true,\n ]);\n\n // What number will the organizer see as caller id\n $callerId = $roomOwner->getSoftPhoneNumber();\n\n if ($callerId === null) {\n $callee = $activity->participants()->whereNull('user_id')->first();\n // This is a bridge call. We make it look like the callee is calling the organizer\n $callerId = $callee->phone_number;\n }\n\n // What number will the prospect see as caller id\n $calleeId = $organiser->getPhoneNumber();\n\n $this->logger->debug(__METHOD__ . ': twilio call', [\n 'calleeId' => $calleeId,\n 'callerId' => $callerId,\n ]);\n\n $twilioParticipant = $twilio->createParticipantInstance(\n $session->id_string,\n $callerId,\n $calleeId,\n $twilioConferenceSettings\n );\n\n $organiserConnection\n ->setTelephonyProviderId($twilioParticipant->callSid)\n ->save();\n\n $session\n ->setTelephonyProviderId($twilioParticipant->conferenceSid)\n ->save();\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'activity' => $activity->id_string,\n 'session' => $session->id_string,\n ]);\n }\n\n public function dialCoach(Models\\Activity $activity, Models\\User $user): void\n {\n throw new \\LogicException('Not implemented yet');\n }\n\n /**\n * @throws ConfigurationException\n * @throws TwilioException\n */\n public function terminate(VO\\ConferenceManager\\ActivityTerminate $data): void\n {\n if (! $data instanceof VO\\ConferenceManager\\SoftphoneTerminate) {\n throw new UnexpectedValueException(sprintf(\n 'Expecting an instance of \"%s\", but \"%s\" given.',\n VO\\ConferenceManager\\SoftphoneTerminate::class,\n \\get_class($data)\n ));\n }\n\n $this->logger->debug(__METHOD__, [\n 'activity' => $data->getActivity()->id_string,\n 'user' => $data->getUser()->id_string,\n ]);\n\n $activity = $data->getActivity();\n $roomOwner = $activity->getUser();\n\n $isCancelling = ! $activity->isInFiniteState() && ! $activity->isInProgress();\n\n if ($isCancelling) {\n $activity\n ->setStatus(Models\\Activity::STATUS_CANCELLED)\n ->save();\n }\n\n /** @var Models\\Session $session */\n $session = $activity->sessions->first();\n\n /** @var Models\\Participant $organiser */\n $organiser = $activity->organizer;\n\n /** @var Connection $organiserConnection */\n $organiserConnection = $organiser->connections()\n ->whereIn('type', [\n Connection::TYPE_WEBRTC,\n Connection::TYPE_PSTN,\n ])\n ->firstOrFail();\n\n if (! $organiserConnection->hasTelephonyProviderId()) {\n throw new LogicException(\n 'Unable to terminate call as we do not yet know the organiser telephony provider id',\n );\n }\n\n $twilioClient = $this->twilioClientBuilder->build($activity->getTeam());\n\n $twilioClient->terminateVoiceCall($organiserConnection->getTelephonyProviderId());\n\n $session->hasTelephonyProviderId()\n && $twilioClient->terminateConference($session->getTelephonyProviderId());\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'activity' => $activity->id_string,\n 'user' => $roomOwner->id_string,\n 'session' => $session->id_string,\n ]);\n }\n\n public function answer(VO\\ConferenceManager\\ActivityAnswer $data): TwiML\\VoiceResponse\n {\n $this->logger->debug(__METHOD__, [\n 'data' => $data,\n ]);\n\n if ($data instanceof VO\\ConferenceManager\\SoftPhoneInboundAnswer) {\n return $this->answerInboundCall($data);\n }\n\n if ($data instanceof VO\\ConferenceManager\\SoftPhoneOutboundAnswer) {\n return $this->answerOutboundCall($data);\n }\n\n throw new LogicException('Unable to answer - not supported activity answer instance');\n }\n\n private function answerInboundCall(VO\\ConferenceManager\\SoftPhoneInboundAnswer $data): TwiML\\VoiceResponse\n {\n $this->logger->debug(__METHOD__, [\n 'callSid' => $data->getCallSid(),\n ]);\n\n $dateTime = now();\n\n $activity = $this->create(\n new VO\\ConferenceManager\\SoftPhoneInboundCreate(\n $data->getCallerId(),\n $data->getCallSid(),\n $data->getUser()\n )\n );\n\n /** @var Models\\Participant $activityGuest */\n $activityGuest = $activity->from;\n\n $activityGuest\n ->setEnterTime($dateTime)\n ->save();\n\n /** @var Connection $connection */\n $connection = $activityGuest->connections()\n ->where('type', Connection::TYPE_PSTN)\n ->firstOrFail();\n\n $connection\n ->setTelephonyProviderId($data->getCallSid())\n ->setOpenedAt($dateTime)\n ->save();\n\n event(new Events\\Activities\\Connections\\Opened($connection));\n\n return $this->joinTwilioConference($connection, [\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => true,\n 'muted' => false,\n ]);\n }\n\n private function answerOutboundCall(VO\\ConferenceManager\\SoftPhoneOutboundAnswer $data): TwiML\\VoiceResponse\n {\n $connection = $data->getConnection();\n $participant = $connection->getParticipant();\n $activity = $data->getActivity();\n $organiser = $activity->organizer;\n $dateTime = now();\n\n $this->logger->debug(__METHOD__, [\n 'callSid' => $data->getCallSid(),\n 'connection' => $connection->id_string,\n 'participant' => $participant->id_string,\n 'activity' => $activity->id_string,\n ]);\n\n if (! $participant->hasEnterTime()) {\n $participant->update([\n 'enter_time' => $dateTime,\n ]);\n }\n\n $connection->update([\n 'is_muted' => $participant->isCoach(),\n 'opened_at' => $dateTime,\n ]);\n\n event(new Events\\Activities\\Connections\\Opened($connection));\n\n if ($participant->isCoach()) {\n /** @var Connection $roomOwnerConnection */\n $roomOwnerConnection = $organiser->connections()->openCall()->firstOrFail();\n\n return $this->joinTwilioConference(\n $connection,\n [\n 'coach' => $roomOwnerConnection->getTelephonyProviderId(),\n ]\n );\n }\n\n return $this->joinTwilioConference(\n $connection,\n [\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => true,\n 'muted' => false,\n ]\n );\n }\n\n private function determineUserCallerId(Models\\User $user): string\n {\n if ($user->hasCallerId()) {\n return $user->getCallerId();\n }\n\n // TODO: We should require a caller id to be verified before using the dialer\n return $user->getSoftPhoneNumber() ?? $user->phone;\n }\n\n private function isRestExceptionAboutTwilioConferenceNotFound(string $exceptionMessage): bool\n {\n $startsWith = '[HTTP 404] Unable to create record: The requested resource';\n $endsWith = 'was not found';\n\n return Str::startsWith($exceptionMessage, $startsWith)\n && Str::endsWith($exceptionMessage, $endsWith);\n }\n\n /**\n * @throws RestException\n * @throws ConfigurationException\n * @throws TwilioException\n */\n public function dialOtherParty(Connection $callerConnection): self\n {\n $session = $callerConnection->getSession();\n $activity = $session->getActivity();\n $roomOwner = $activity->getUser();\n $twilio = $this->twilioClientBuilder->build($activity->getTeam());\n\n $this->logger->debug(__METHOD__, [\n 'session' => $session->id_string,\n 'activity' => $activity->id_string,\n 'user' => $roomOwner->id_string,\n 'connection' => $callerConnection->id_string,\n ]);\n\n if (! $activity->isTypeSoftPhone() && ! $activity->isTypeSoftphoneInbound()) {\n throw new UnexpectedValueException('Unexpected activity type');\n }\n\n $callee = $activity->to;\n $calleeId = $callee->getPhoneNumber();\n\n /** @var Connection $calleeConnection */\n $calleeConnection = $callee->connections()\n ->whereIn('type', [\n Connection::TYPE_PSTN,\n Connection::TYPE_WEBRTC,\n ])\n ->firstOrFail();\n\n $caller = $activity->from;\n\n // we need to take the number from the connection\n // as the one we store on participant level might be the one we call to the rep via PSTN mode\n $callerId = $callerConnection->getPhoneNumber();\n\n if (! $caller->is($callerConnection->getParticipant())) {\n throw new LogicException(sprintf(\n 'Unexpected caller participant. Expected: \"%s\", Actual: \"%s\"',\n $caller->id_string,\n $callerConnection->getParticipant()->id_string\n ));\n }\n\n $twilioConferenceSettings = [\n 'muted' => false,\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => true,\n ];\n\n $hasInboundRecording = $activity->isTypeSoftphoneInbound()\n && $roomOwner->checkSoftphoneInboundRecordPreference();\n\n $hasOutboundRecording = $activity->isTypeSoftPhone()\n && $roomOwner->checkSoftphoneOutboundRecordPreference();\n\n $isRecordingEnabled = $hasInboundRecording || $hasOutboundRecording;\n\n $isRecordingRestricted = $activity->hasRecordingReasonCompliancePrompted()\n || $activity->hasRecordingReasonComplianceRestricted();\n\n if ($isRecordingEnabled && ! $isRecordingRestricted) {\n $twilioConferenceSettings = array_merge($twilioConferenceSettings, [\n 'record' => true,\n 'recordingChannels' => 'dual',\n 'recordingStatusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.recording.event'),\n 'recordingStatusCallbackMethod' => 'POST',\n 'recordingStatusCallbackEvent' => 'in-progress completed absent',\n ]);\n\n if ($activity->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n $twilioConferenceSettings['recordingTrack'] = $activity->isTypeSoftPhone()\n ? 'outbound'\n : 'inbound';\n }\n }\n\n try {\n if ($activity->hasRecordingReasonCompliancePrompted()) {\n $this->logger->info('[Softphone] Request compliance prompt via outbound call', [\n 'activity_uuid' => $activity->getUuid(),\n 'session' => $session->id_string,\n 'conference_sid' => $session->getTelephonyProviderId(),\n ]);\n\n $callInstance = $twilio->createCall(\n $callerId,\n $calleeId,\n $this->urlGenerator->route('jiminny.webhook.softphone.compliance.prompt', [\n 'session' => $session->id_string,\n 'connection' => $calleeConnection->id_string,\n ]),\n $this->applyDefaultTwilioParticipantSettings($calleeConnection, $twilioConferenceSettings)\n );\n\n $calleeConnection->update([\n 'telephony_provider_id' => $callInstance->sid,\n 'parent_connection_id' => $callerConnection->getId(),\n ]);\n } else {\n $twilioParticipantConnection = $twilio->createParticipantInstance(\n $session->getTelephonyProviderId(),\n $callerId,\n $calleeId,\n $this->applyDefaultTwilioParticipantSettings($calleeConnection, $twilioConferenceSettings)\n );\n\n $calleeConnection->update([\n 'telephony_provider_id' => $twilioParticipantConnection->callSid,\n ]);\n }\n } catch (RestException $restException) {\n if (! $this->isRestExceptionAboutTwilioConferenceNotFound($restException->getMessage())) {\n throw $restException;\n }\n\n if (! $activity->isInFiniteState()) {\n $activity\n ->setStatus(Models\\Activity::STATUS_CANCELLED)\n ->save();\n\n $message = __METHOD__ . ': activity.status -> cancelled';\n } else {\n $message = sprintf(\n __METHOD__ . ': not setting to cancelled, activity.status is %s',\n $activity->getStatus()\n );\n }\n\n $this->logger->info($message, [\n 'activity' => $activity->id_string,\n 'exception' => $restException,\n ]);\n }\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'session' => $session->id_string,\n 'activity' => $activity->id_string,\n 'user' => $roomOwner->id_string,\n 'connection' => $callerConnection->id_string,\n ]);\n\n return $this;\n }\n\n private function applyDefaultTwilioParticipantSettings(Connection $connection, array $override = []): array\n {\n $session = $connection->getSession();\n\n $default = [\n 'beep' => false,\n 'muted' => true,\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => false,\n 'record' => false,\n 'waitUrl' => '',\n 'statusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.participant.event', [\n 'connection' => $connection->id_string,\n ]),\n 'statusCallbackEvent' => [\n 'initiated',\n 'ringing',\n 'answered',\n 'completed',\n ],\n 'statusCallbackMethod' => 'POST',\n 'conferenceStatusCallbackEvent' => implode(' ', [\n 'start',\n 'end',\n 'join',\n 'leave',\n 'mute',\n 'hold',\n ]),\n 'conferenceStatusCallbackMethod' => 'POST',\n 'conferenceStatusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.conference.event', [\n 'session' => $session->getIdString(),\n ]),\n ];\n\n if ($session->hasRegion()) {\n $default['region'] = $session->getRegion()->getName();\n }\n\n return array_merge($default, $override);\n }\n\n private function applyDefaultTwilioConferenceSettings(Models\\Session $session, array $override = []): array\n {\n $default = [\n 'beep' => false,\n 'muted' => true,\n 'startConferenceOnEnter' => false,\n 'endConferenceOnExit' => false,\n 'waitUrl' => '',\n 'statusCallbackEvent' => implode(' ', [\n 'start',\n 'end',\n 'join',\n 'leave',\n 'mute',\n 'hold',\n// 'speaker',\n ]),\n 'statusCallbackMethod' => 'POST',\n 'statusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.conference.event', [\n 'session' => $session->getIdString(),\n ]),\n ];\n\n if ($session->hasRegion()) {\n $default['region'] = $session->getRegion()->getName();\n }\n\n return array_merge($default, $override);\n }\n\n private function joinTwilioConference(Connection $connection, array $options = []): TwiML\\VoiceResponse\n {\n $session = $connection->getSession();\n $activity = $session->getActivity();\n $roomOwner = $activity->getUser();\n\n $this->logger->debug(__METHOD__, [\n 'connection' => $connection->id_string,\n 'session' => $session->id_string,\n 'activity' => $activity->id_string,\n 'user' => $roomOwner->id_string,\n ]);\n\n $voiceResponse = new TwiML\\VoiceResponse();\n\n $voiceResponse->dial()\n ->setAction($this->urlGenerator->route('jiminny.webhook.softphone.participant.event', [\n 'connection' => $connection->id_string,\n ]))\n ->conference(\n $session->getIdString(),\n $this->applyDefaultTwilioConferenceSettings($session, $options)\n );\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'session' => $session->id_string,\n 'result' => $voiceResponse,\n ]);\n\n return $voiceResponse;\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Component\\Twilio\\Conference\\ConferenceManager;\n\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Support\\Str;\nuse Jiminny\\Component\\ElasticSearch\\Model\\Observer;\nuse Jiminny\\Component\\Twilio\\Conference\\ConferenceManager;\nuse Jiminny\\Component\\Twilio\\Exception\\OutOfBoundsException;\nuse Jiminny\\Component\\Twilio\\Exception\\UnexpectedValueException;\nuse Jiminny\\Component\\Twilio\\Resolver;\nuse Jiminny\\Component\\Twilio\\VO;\nuse Jiminny\\Component\\UrlGenerator\\Webhook;\nuse Jiminny\\Events;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Services\\ActivityService;\nuse Jiminny\\Services\\Crm\\CachedCrmServiceDecorator;\nuse Jiminny\\Services\\Crm\\ProviderRegistry;\nuse Jiminny\\Services\\Telephony\\TwilioClientBuilder;\nuse Psr\\Log\\LoggerInterface;\nuse Twilio\\Exceptions\\ConfigurationException;\nuse Twilio\\Exceptions\\RestException;\nuse Twilio\\Exceptions\\TwilioException;\nuse Twilio\\TwiML;\n\nfinal readonly class SoftPhoneManager implements ConferenceManager\n{\n public const int COMPLIANCE_PROMPT_TIMEOUT_SECONDS = 20;\n public const string COMPLIANCE_PROMPT_ACCEPT_DIGIT = '1';\n\n public function __construct(\n private ProviderRegistry $crmProviderRegistry,\n private Webhook $urlGenerator,\n private ActivityService $activityService,\n private LoggerInterface $logger,\n private TwilioClientBuilder $twilioClientBuilder,\n ) {\n }\n\n public function create(VO\\ConferenceManager\\ActivityCreate $data): Models\\Activity\n {\n $this->logger->debug(__METHOD__, [\n 'data' => $data,\n 'instanceof' => get_class($data),\n ]);\n\n $activity = Observer::skipEvents(function () use ($data) {\n if ($data instanceof VO\\ConferenceManager\\SoftPhoneInboundCreate) {\n $activity = $this->createInboundActivity($data);\n } elseif ($data instanceof VO\\ConferenceManager\\SoftPhoneOutboundCreate) {\n $activity = $this->createOutboundActivity($data);\n } else {\n throw new LogicException(sprintf(\n 'Unknown softphone implementation: %s',\n get_class($data)\n ));\n }\n\n return $activity;\n });\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'instanceof' => get_class($data),\n 'activity' => $activity->id_string,\n ]);\n\n return $activity;\n }\n\n private function createOutboundActivity(VO\\ConferenceManager\\SoftPhoneOutboundCreate $data): Models\\Activity\n {\n $startTime = microtime(true);\n $this->logger->debug(__METHOD__, [\n 'data' => $data,\n ]);\n\n $now = now();\n $user = $data->getUser();\n $team = $user->getTeam();\n $device = $data->getDevice();\n $phoneNumber = $data->getPhoneNumber();\n $route = $data->getPhoneRoute();\n\n if (! $this->activityService->teamCanDial($team, $phoneNumber)) {\n $region = getRegionByNumber($phoneNumber, $user->getCountryCode());\n\n throw new LogicException(sprintf(\n 'Sorry, dialing %s is not available with your subscription.'\n . ' Please contact your manager to enable additional destinations.',\n $region ?? 'this number'\n ));\n }\n\n $lead = null;\n $account = null;\n $contact = null;\n $stage = null;\n $opportunity = null;\n\n // Setup services.\n $crmService = $this->crmProviderRegistry->get($team->crm->provider);\n\n if (! $user->isCrmRequired()) {\n $crmService->setUser($user->team->owner);\n } else {\n $crmService->setUser($user);\n }\n\n $prospectId = $data->getProspectId();\n\n try {\n if ($prospectId !== null) {\n $crmStart = microtime(true);\n $this->logger->info('[SoftPhoneManager] Starting CRM parseRecords', [\n 'prospect_id' => $prospectId,\n 'object_type' => $data->getObjectType(),\n ]);\n [$lead, $account, $opportunity, $contact, $stage] = $crmService->parseRecords(\n $prospectId,\n $data->getObjectType()\n );\n $this->logger->info('[SoftPhoneManager] CRM parseRecords completed', [\n 'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),\n 'parse_duration_ms' => round((microtime(true) - $crmStart) * 1000, 2),\n 'found_lead' => $lead !== null,\n 'found_account' => $account !== null,\n 'found_opportunity' => $opportunity !== null,\n 'found_contact' => $contact !== null,\n ]);\n\n // Try to attach a contact if we have an opportunity.\n if ($opportunity !== null && $contact === null) {\n $matchStart = microtime(true);\n $this->logger->info('[SoftPhoneManager] Starting CRM matchByPhone');\n [, , , $contact, ] = $crmService->matchByPhone(\n $data->getPhoneNumber(),\n $data->getRawPhoneNumber(),\n $user->getId()\n );\n $this->logger->info('[SoftPhoneManager] CRM matchByPhone completed', [\n 'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),\n 'match_duration_ms' => round((microtime(true) - $matchStart) * 1000, 2),\n 'found_contact' => $contact !== null,\n ]);\n }\n } else {\n $decorator = resolve(CachedCrmServiceDecorator::class);\n $decorator->setCrmService($crmService);\n\n [$lead, $account, $opportunity, $contact, $stage] = $decorator->matchByPhone(\n $data->getPhoneNumber(),\n $data->getRawPhoneNumber(),\n $user->getId()\n );\n }\n } catch (\\Throwable $throwable) {\n $this->logger->error('[' . $crmService->getDisplayName() . '] Error looking up customer', [\n 'exception' => $throwable,\n ]);\n // maybe their crm is disconnected, but this shouldn't prevent an outbound call from happening.\n }\n\n if ($data->hasProspectStage()) {\n /** @var Models\\Stage $stage */\n $stage = $team->crm->stages()->uuid($data->getProspectStage());\n }\n\n $dbStart = microtime(true);\n $this->logger->info('[SoftPhoneManager] Starting activity creation in DB');\n $activity = $user->activities()->create([\n 'type' => Models\\Activity::TYPE_SOFTPHONE,\n 'provider' => Models\\Activity::PROVIDER_TWILIO,\n 'device_id' => $device->id ?? null,\n 'crm_configuration_id' => $team->crm_id,\n 'lead_id' => $lead->id ?? null,\n 'account_id' => $account->id ?? null,\n 'contact_id' => $contact->id ?? null,\n 'opportunity_id' => $opportunity->id ?? null,\n 'value' => $opportunity ? $opportunity->value : null,\n 'stage_id' => $stage->id ?? null,\n 'status' => Models\\Activity::STATUS_PENDING,\n 'recording_state' => Models\\Activity::RECORDING_OFF,\n 'recording_reason_code' => $this->getVoiceRecordingReasonCode($team, $phoneNumber),\n 'scheduled_start_time' => $now,\n ]);\n $this->logger->info('[SoftPhoneManager] Activity created in DB', [\n 'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),\n 'db_duration_ms' => round((microtime(true) - $dbStart) * 1000, 2),\n 'activity_id' => $activity->id ?? null,\n ]);\n\n if (! $activity instanceof Models\\Activity) {\n throw new LogicException('Activity model expected');\n }\n\n $regionId = null;\n if ($user->hasRegionId()) {\n $regionId = $user->getRegionId();\n } elseif ($data->hasRegion()) {\n $regionId = $data->getRegion()->getId();\n }\n\n /** @var Models\\Session $session */\n $session = $activity->sessions()->create([\n 'type' => Models\\Session::TYPE_DIALER,\n 'region_id' => $regionId,\n 'is_muted' => false,\n ]);\n\n $phoneRouteResolver = new Resolver\\PhoneRouteResolver($user, $route);\n $phoneNumberOrigin = $phoneRouteResolver->getPhoneNumberOrigin();\n $connectionType = $phoneRouteResolver->getConnectionType();\n $callerId = $this->determineUserCallerId($user);\n\n /** @var Models\\Participant $caller */\n $caller = $activity->participants()->create([\n 'user_id' => $user->id,\n 'email' => $user->email,\n 'name' => $user->name,\n 'phone_number' => $phoneRouteResolver->mustUsePSTN()\n ? $phoneNumberOrigin\n : $callerId,\n ]);\n\n $caller->connections()->create([\n 'session_id' => $session->getId(),\n 'direction' => $phoneRouteResolver->mustUsePSTN() ? 'outbound-api' : 'outbound',\n 'phone' => $callerId,\n 'type' => $connectionType,\n ]);\n\n /** @var Models\\Participant $callee */\n $callee = $activity->participants()->create([\n 'lead_id' => $activity->lead_id ?? null,\n 'contact_id' => $activity->contact_id ?? null,\n 'phone_number' => $phoneNumber,\n 'name' => $activity->prospect_name,\n ]);\n\n $callee->connections()->create([\n 'session_id' => $session->getId(),\n 'phone' => $phoneNumber,\n 'direction' => 'outbound-api',\n 'type' => Connection::TYPE_PSTN,\n ]);\n\n $activity->update([\n 'from_participant_id' => $caller->id,\n 'to_participant_id' => $callee->id,\n ]);\n\n $activity->refresh();\n\n $this->logger->info('[SoftPhoneManager] createOutboundActivity completed', [\n 'total_duration_ms' => round((microtime(true) - $startTime) * 1000, 2),\n 'activity_id' => $activity->id_string,\n ]);\n $this->logger->debug(__METHOD__ . ': done', [\n 'data' => $data,\n 'activity' => $activity->id_string,\n 'session' => $session->id_string,\n 'caller' => $caller->id_string,\n 'callee' => $callee->id_string,\n ]);\n\n return $activity;\n }\n\n private function createInboundActivity(VO\\ConferenceManager\\SoftPhoneInboundCreate $data): Models\\Activity\n {\n $this->logger->debug(__METHOD__, [\n 'callSid' => $data->getCallSid(),\n ]);\n\n $roomOwner = $data->getUser();\n $team = $roomOwner->getTeam();\n $phoneNumber = $roomOwner->getSoftPhoneInboundDestinationNumber();\n $callerId = $data->getCallerId();\n $callerCallSid = $data->getCallSid();\n\n $now = now();\n\n if (! $this->activityService->teamCanDial($roomOwner->getTeam(), $roomOwner->softphone_inbound_destination)) {\n $region = getRegionByNumber($roomOwner->softphone_inbound_destination, $roomOwner->getCountryCode());\n\n throw new LogicException(\n sprintf(\n 'Sorry, dialing %s is not available with your subscription.'\n . ' Please contact your manager to enable additional destinations.',\n $region ?? ' this number',\n ),\n );\n }\n\n $lead = $account = $opportunity = $contact = $stage = null;\n\n try {\n $crmService = $this->crmProviderRegistry->get($roomOwner->getTeam()->crm->provider);\n $crmService->setUser($roomOwner);\n\n [$lead, $account, $opportunity, $contact, $stage] = $crmService->matchByPhone(\n $callerId,\n null,\n $roomOwner->getId()\n );\n } catch (\\Throwable $throwable) {\n $this->logger->error(__METHOD__ . ': crm exception', [\n 'exception' => $throwable,\n ]);\n // maybe their crm is disconnected, but this shouldn't prevent an inbound call from happening\n }\n\n /** @var Models\\Activity $activity */\n $activity = $roomOwner->activities()->create([\n 'type' => Models\\Activity::TYPE_SOFTPHONE_INBOUND,\n 'provider' => Models\\Activity::PROVIDER_TWILIO,\n 'crm_configuration_id' => $team->crm_id,\n 'lead_id' => $lead->id ?? null,\n 'account_id' => $account->id ?? null,\n 'contact_id' => $contact->id ?? null,\n 'opportunity_id' => $opportunity->id ?? null,\n 'stage_id' => $stage->id ?? null,\n 'status' => Models\\Activity::STATUS_RINGING,\n 'recording_state' => Models\\Activity::RECORDING_OFF,\n 'recording_reason_code' => $this->getVoiceRecordingReasonCode($team, $callerId),\n 'scheduled_start_time' => $now,\n ]);\n\n /** @var Models\\Session $session */\n $session = $activity->sessions()->create([\n 'type' => Models\\Session::TYPE_DIALER,\n 'region_id' => $roomOwner->getRegionId(),\n 'is_muted' => false,\n ]);\n\n /** @var Models\\Participant $caller */\n $caller = $activity->participants()->create([\n 'lead_id' => $activity->lead_id ?? null,\n 'contact_id' => $activity->contact_id ?? null,\n 'phone_number' => $callerId,\n 'name' => $activity->prospect_name,\n 'enter_time' => $now,\n ]);\n\n $caller->connections()->create([\n 'telephony_provider_id' => $callerCallSid,\n 'session_id' => $session->getId(),\n 'phone' => $callerId,\n 'direction' => 'inbound',\n 'type' => Connection::TYPE_PSTN,\n 'opened_at' => $now,\n ]);\n\n /** @var Models\\Participant $callee */\n $callee = $activity->participants()->create([\n 'user_id' => $roomOwner->id,\n 'email' => $roomOwner->email,\n 'name' => $roomOwner->name,\n 'phone_number' => $phoneNumber,\n ]);\n\n $callee->connections()->create([\n 'session_id' => $session->getId(),\n 'direction' => 'outbound-api',\n 'phone' => $phoneNumber,\n 'type' => Connection::TYPE_PSTN,\n ]);\n\n $activity->update([\n 'from_participant_id' => $caller->id,\n 'to_participant_id' => $callee->id,\n ]);\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'callSid' => $data->getCallSid(),\n 'activity' => $activity->id_string,\n 'session' => $session->id_string,\n 'caller' => $caller->id_string,\n 'callee' => $callee->id_string,\n ]);\n\n $activity->refresh();\n\n return $activity;\n }\n\n private function getVoiceRecordingReasonCode(Models\\Team $team, string $phoneNumber): int\n {\n $this->logger->debug(__METHOD__, [\n 'team' => $team->id_string,\n 'phone' => $phoneNumber,\n ]);\n\n if (\n ! $team->hasComplianceModeRecordingPrompt()\n && ! $team->hasComplianceModeRecordingRestrictToOneSide()\n && ! $team->hasComplianceModeRecordingRestrictRecording()\n ) {\n return 0;\n }\n\n /** @var Models\\VoiceConsentPrefix|null $voiceConsentPolicy */\n $voiceConsentPolicy = Models\\VoiceConsentPrefix::query()\n ->whereRaw(\"? LIKE CONCAT(destination_prefix, '%')\", [$phoneNumber])\n ->where(static function (Eloquent\\Builder $builder) use ($team): void {\n $builder\n ->whereNull('team_id')\n ->orWhere('team_id', $team->getId());\n })\n ->orderByDesc('team_id')\n ->first();\n\n if (! $voiceConsentPolicy instanceof Models\\VoiceConsentPrefix || $voiceConsentPolicy->isAllowed()) {\n return 0;\n }\n\n if ($team->hasComplianceModeRecordingPrompt()) {\n // This number requires consent from the other party before recording the call.\n return Models\\Activity::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT;\n }\n\n if ($team->hasComplianceModeRecordingRestrictToOneSide()) {\n return Models\\Activity::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE;\n }\n\n if ($team->hasComplianceModeRecordingRestrictRecording()) {\n return Models\\Activity::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT;\n }\n\n return 0;\n }\n\n /**\n * @throws ConfigurationException\n * @throws TwilioException\n */\n public function dialOrganiser(Models\\Activity $activity): void\n {\n $this->logger->debug(__METHOD__, [\n 'activity' => $activity->id_string,\n ]);\n\n /** @var Models\\Participant $organiser */\n $organiser = $activity->organizer;\n $roomOwner = $activity->getUser();\n $twilio = $this->twilioClientBuilder->build($activity->getTeam());\n\n $canBeDialed =\n $activity->isTypeSoftPhone()\n && ! $activity->hasStarted()\n && $activity->isPending()\n && $organiser->connections()\n ->where('type', '=', Connection::TYPE_PSTN)\n ->whereNull('opened_at')\n ->exists();\n\n if (! $canBeDialed) {\n throw new OutOfBoundsException('Cannot make an outbound call to this activity.');\n }\n\n /** @var Connection $organiserConnection */\n $organiserConnection = $organiser->connections()\n ->where('type', '=', Connection::TYPE_PSTN)\n ->whereNull('opened_at')\n ->firstOrFail();\n\n /** @var Models\\Session $session */\n $session = $organiserConnection->getSession();\n\n $twilioConferenceSettings = $this->applyDefaultTwilioParticipantSettings($organiserConnection, [\n 'muted' => false,\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => true,\n ]);\n\n // What number will the organizer see as caller id\n $callerId = $roomOwner->getSoftPhoneNumber();\n\n if ($callerId === null) {\n $callee = $activity->participants()->whereNull('user_id')->first();\n // This is a bridge call. We make it look like the callee is calling the organizer\n $callerId = $callee->phone_number;\n }\n\n // What number will the prospect see as caller id\n $calleeId = $organiser->getPhoneNumber();\n\n $this->logger->debug(__METHOD__ . ': twilio call', [\n 'calleeId' => $calleeId,\n 'callerId' => $callerId,\n ]);\n\n $twilioParticipant = $twilio->createParticipantInstance(\n $session->id_string,\n $callerId,\n $calleeId,\n $twilioConferenceSettings\n );\n\n $organiserConnection\n ->setTelephonyProviderId($twilioParticipant->callSid)\n ->save();\n\n $session\n ->setTelephonyProviderId($twilioParticipant->conferenceSid)\n ->save();\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'activity' => $activity->id_string,\n 'session' => $session->id_string,\n ]);\n }\n\n public function dialCoach(Models\\Activity $activity, Models\\User $user): void\n {\n throw new \\LogicException('Not implemented yet');\n }\n\n /**\n * @throws ConfigurationException\n * @throws TwilioException\n */\n public function terminate(VO\\ConferenceManager\\ActivityTerminate $data): void\n {\n if (! $data instanceof VO\\ConferenceManager\\SoftphoneTerminate) {\n throw new UnexpectedValueException(sprintf(\n 'Expecting an instance of \"%s\", but \"%s\" given.',\n VO\\ConferenceManager\\SoftphoneTerminate::class,\n \\get_class($data)\n ));\n }\n\n $this->logger->debug(__METHOD__, [\n 'activity' => $data->getActivity()->id_string,\n 'user' => $data->getUser()->id_string,\n ]);\n\n $activity = $data->getActivity();\n $roomOwner = $activity->getUser();\n\n $isCancelling = ! $activity->isInFiniteState() && ! $activity->isInProgress();\n\n if ($isCancelling) {\n $activity\n ->setStatus(Models\\Activity::STATUS_CANCELLED)\n ->save();\n }\n\n /** @var Models\\Session $session */\n $session = $activity->sessions->first();\n\n /** @var Models\\Participant $organiser */\n $organiser = $activity->organizer;\n\n /** @var Connection $organiserConnection */\n $organiserConnection = $organiser->connections()\n ->whereIn('type', [\n Connection::TYPE_WEBRTC,\n Connection::TYPE_PSTN,\n ])\n ->firstOrFail();\n\n if (! $organiserConnection->hasTelephonyProviderId()) {\n throw new LogicException(\n 'Unable to terminate call as we do not yet know the organiser telephony provider id',\n );\n }\n\n $twilioClient = $this->twilioClientBuilder->build($activity->getTeam());\n\n $twilioClient->terminateVoiceCall($organiserConnection->getTelephonyProviderId());\n\n $session->hasTelephonyProviderId()\n && $twilioClient->terminateConference($session->getTelephonyProviderId());\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'activity' => $activity->id_string,\n 'user' => $roomOwner->id_string,\n 'session' => $session->id_string,\n ]);\n }\n\n public function answer(VO\\ConferenceManager\\ActivityAnswer $data): TwiML\\VoiceResponse\n {\n $this->logger->debug(__METHOD__, [\n 'data' => $data,\n ]);\n\n if ($data instanceof VO\\ConferenceManager\\SoftPhoneInboundAnswer) {\n return $this->answerInboundCall($data);\n }\n\n if ($data instanceof VO\\ConferenceManager\\SoftPhoneOutboundAnswer) {\n return $this->answerOutboundCall($data);\n }\n\n throw new LogicException('Unable to answer - not supported activity answer instance');\n }\n\n private function answerInboundCall(VO\\ConferenceManager\\SoftPhoneInboundAnswer $data): TwiML\\VoiceResponse\n {\n $this->logger->debug(__METHOD__, [\n 'callSid' => $data->getCallSid(),\n ]);\n\n $dateTime = now();\n\n $activity = $this->create(\n new VO\\ConferenceManager\\SoftPhoneInboundCreate(\n $data->getCallerId(),\n $data->getCallSid(),\n $data->getUser()\n )\n );\n\n /** @var Models\\Participant $activityGuest */\n $activityGuest = $activity->from;\n\n $activityGuest\n ->setEnterTime($dateTime)\n ->save();\n\n /** @var Connection $connection */\n $connection = $activityGuest->connections()\n ->where('type', Connection::TYPE_PSTN)\n ->firstOrFail();\n\n $connection\n ->setTelephonyProviderId($data->getCallSid())\n ->setOpenedAt($dateTime)\n ->save();\n\n event(new Events\\Activities\\Connections\\Opened($connection));\n\n return $this->joinTwilioConference($connection, [\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => true,\n 'muted' => false,\n ]);\n }\n\n private function answerOutboundCall(VO\\ConferenceManager\\SoftPhoneOutboundAnswer $data): TwiML\\VoiceResponse\n {\n $connection = $data->getConnection();\n $participant = $connection->getParticipant();\n $activity = $data->getActivity();\n $organiser = $activity->organizer;\n $dateTime = now();\n\n $this->logger->debug(__METHOD__, [\n 'callSid' => $data->getCallSid(),\n 'connection' => $connection->id_string,\n 'participant' => $participant->id_string,\n 'activity' => $activity->id_string,\n ]);\n\n if (! $participant->hasEnterTime()) {\n $participant->update([\n 'enter_time' => $dateTime,\n ]);\n }\n\n $connection->update([\n 'is_muted' => $participant->isCoach(),\n 'opened_at' => $dateTime,\n ]);\n\n event(new Events\\Activities\\Connections\\Opened($connection));\n\n if ($participant->isCoach()) {\n /** @var Connection $roomOwnerConnection */\n $roomOwnerConnection = $organiser->connections()->openCall()->firstOrFail();\n\n return $this->joinTwilioConference(\n $connection,\n [\n 'coach' => $roomOwnerConnection->getTelephonyProviderId(),\n ]\n );\n }\n\n return $this->joinTwilioConference(\n $connection,\n [\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => true,\n 'muted' => false,\n ]\n );\n }\n\n private function determineUserCallerId(Models\\User $user): string\n {\n if ($user->hasCallerId()) {\n return $user->getCallerId();\n }\n\n // TODO: We should require a caller id to be verified before using the dialer\n return $user->getSoftPhoneNumber() ?? $user->phone;\n }\n\n private function isRestExceptionAboutTwilioConferenceNotFound(string $exceptionMessage): bool\n {\n $startsWith = '[HTTP 404] Unable to create record: The requested resource';\n $endsWith = 'was not found';\n\n return Str::startsWith($exceptionMessage, $startsWith)\n && Str::endsWith($exceptionMessage, $endsWith);\n }\n\n /**\n * @throws RestException\n * @throws ConfigurationException\n * @throws TwilioException\n */\n public function dialOtherParty(Connection $callerConnection): self\n {\n $session = $callerConnection->getSession();\n $activity = $session->getActivity();\n $roomOwner = $activity->getUser();\n $twilio = $this->twilioClientBuilder->build($activity->getTeam());\n\n $this->logger->debug(__METHOD__, [\n 'session' => $session->id_string,\n 'activity' => $activity->id_string,\n 'user' => $roomOwner->id_string,\n 'connection' => $callerConnection->id_string,\n ]);\n\n if (! $activity->isTypeSoftPhone() && ! $activity->isTypeSoftphoneInbound()) {\n throw new UnexpectedValueException('Unexpected activity type');\n }\n\n $callee = $activity->to;\n $calleeId = $callee->getPhoneNumber();\n\n /** @var Connection $calleeConnection */\n $calleeConnection = $callee->connections()\n ->whereIn('type', [\n Connection::TYPE_PSTN,\n Connection::TYPE_WEBRTC,\n ])\n ->firstOrFail();\n\n $caller = $activity->from;\n\n // we need to take the number from the connection\n // as the one we store on participant level might be the one we call to the rep via PSTN mode\n $callerId = $callerConnection->getPhoneNumber();\n\n if (! $caller->is($callerConnection->getParticipant())) {\n throw new LogicException(sprintf(\n 'Unexpected caller participant. Expected: \"%s\", Actual: \"%s\"',\n $caller->id_string,\n $callerConnection->getParticipant()->id_string\n ));\n }\n\n $twilioConferenceSettings = [\n 'muted' => false,\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => true,\n ];\n\n $hasInboundRecording = $activity->isTypeSoftphoneInbound()\n && $roomOwner->checkSoftphoneInboundRecordPreference();\n\n $hasOutboundRecording = $activity->isTypeSoftPhone()\n && $roomOwner->checkSoftphoneOutboundRecordPreference();\n\n $isRecordingEnabled = $hasInboundRecording || $hasOutboundRecording;\n\n $isRecordingRestricted = $activity->hasRecordingReasonCompliancePrompted()\n || $activity->hasRecordingReasonComplianceRestricted();\n\n if ($isRecordingEnabled && ! $isRecordingRestricted) {\n $twilioConferenceSettings = array_merge($twilioConferenceSettings, [\n 'record' => true,\n 'recordingChannels' => 'dual',\n 'recordingStatusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.recording.event'),\n 'recordingStatusCallbackMethod' => 'POST',\n 'recordingStatusCallbackEvent' => 'in-progress completed absent',\n ]);\n\n if ($activity->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n $twilioConferenceSettings['recordingTrack'] = $activity->isTypeSoftPhone()\n ? 'outbound'\n : 'inbound';\n }\n }\n\n try {\n if ($activity->hasRecordingReasonCompliancePrompted()) {\n $this->logger->info('[Softphone] Request compliance prompt via outbound call', [\n 'activity_uuid' => $activity->getUuid(),\n 'session' => $session->id_string,\n 'conference_sid' => $session->getTelephonyProviderId(),\n ]);\n\n $callInstance = $twilio->createCall(\n $callerId,\n $calleeId,\n $this->urlGenerator->route('jiminny.webhook.softphone.compliance.prompt', [\n 'session' => $session->id_string,\n 'connection' => $calleeConnection->id_string,\n ]),\n $this->applyDefaultTwilioParticipantSettings($calleeConnection, $twilioConferenceSettings)\n );\n\n $calleeConnection->update([\n 'telephony_provider_id' => $callInstance->sid,\n 'parent_connection_id' => $callerConnection->getId(),\n ]);\n } else {\n $twilioParticipantConnection = $twilio->createParticipantInstance(\n $session->getTelephonyProviderId(),\n $callerId,\n $calleeId,\n $this->applyDefaultTwilioParticipantSettings($calleeConnection, $twilioConferenceSettings)\n );\n\n $calleeConnection->update([\n 'telephony_provider_id' => $twilioParticipantConnection->callSid,\n ]);\n }\n } catch (RestException $restException) {\n if (! $this->isRestExceptionAboutTwilioConferenceNotFound($restException->getMessage())) {\n throw $restException;\n }\n\n if (! $activity->isInFiniteState()) {\n $activity\n ->setStatus(Models\\Activity::STATUS_CANCELLED)\n ->save();\n\n $message = __METHOD__ . ': activity.status -> cancelled';\n } else {\n $message = sprintf(\n __METHOD__ . ': not setting to cancelled, activity.status is %s',\n $activity->getStatus()\n );\n }\n\n $this->logger->info($message, [\n 'activity' => $activity->id_string,\n 'exception' => $restException,\n ]);\n }\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'session' => $session->id_string,\n 'activity' => $activity->id_string,\n 'user' => $roomOwner->id_string,\n 'connection' => $callerConnection->id_string,\n ]);\n\n return $this;\n }\n\n private function applyDefaultTwilioParticipantSettings(Connection $connection, array $override = []): array\n {\n $session = $connection->getSession();\n\n $default = [\n 'beep' => false,\n 'muted' => true,\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => false,\n 'record' => false,\n 'waitUrl' => '',\n 'statusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.participant.event', [\n 'connection' => $connection->id_string,\n ]),\n 'statusCallbackEvent' => [\n 'initiated',\n 'ringing',\n 'answered',\n 'completed',\n ],\n 'statusCallbackMethod' => 'POST',\n 'conferenceStatusCallbackEvent' => implode(' ', [\n 'start',\n 'end',\n 'join',\n 'leave',\n 'mute',\n 'hold',\n ]),\n 'conferenceStatusCallbackMethod' => 'POST',\n 'conferenceStatusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.conference.event', [\n 'session' => $session->getIdString(),\n ]),\n ];\n\n if ($session->hasRegion()) {\n $default['region'] = $session->getRegion()->getName();\n }\n\n return array_merge($default, $override);\n }\n\n private function applyDefaultTwilioConferenceSettings(Models\\Session $session, array $override = []): array\n {\n $default = [\n 'beep' => false,\n 'muted' => true,\n 'startConferenceOnEnter' => false,\n 'endConferenceOnExit' => false,\n 'waitUrl' => '',\n 'statusCallbackEvent' => implode(' ', [\n 'start',\n 'end',\n 'join',\n 'leave',\n 'mute',\n 'hold',\n// 'speaker',\n ]),\n 'statusCallbackMethod' => 'POST',\n 'statusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.conference.event', [\n 'session' => $session->getIdString(),\n ]),\n ];\n\n if ($session->hasRegion()) {\n $default['region'] = $session->getRegion()->getName();\n }\n\n return array_merge($default, $override);\n }\n\n private function joinTwilioConference(Connection $connection, array $options = []): TwiML\\VoiceResponse\n {\n $session = $connection->getSession();\n $activity = $session->getActivity();\n $roomOwner = $activity->getUser();\n\n $this->logger->debug(__METHOD__, [\n 'connection' => $connection->id_string,\n 'session' => $session->id_string,\n 'activity' => $activity->id_string,\n 'user' => $roomOwner->id_string,\n ]);\n\n $voiceResponse = new TwiML\\VoiceResponse();\n\n $voiceResponse->dial()\n ->setAction($this->urlGenerator->route('jiminny.webhook.softphone.participant.event', [\n 'connection' => $connection->id_string,\n ]))\n ->conference(\n $session->getIdString(),\n $this->applyDefaultTwilioConferenceSettings($session, $options)\n );\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'session' => $session->id_string,\n 'result' => $voiceResponse,\n ]);\n\n return $voiceResponse;\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.0,"top":0.0,"width":0.018055556,"height":0.026666667},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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330031682185713332
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3556323153026196121
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visual_change
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accessibility
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NULL
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Project: faVsco.js, menu
#12092 on JY-20613-allow- Project: faVsco.js, menu
#12092 on JY-20613-allow-owner-role-on-team-setup, menu
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<?php
declare(strict_types=1);
namespace Jiminny\Http\Controllers\Settings\Teams;
use Illuminate\Http\JsonResponse;
use Illuminate\Support\Facades\Log;
use Jiminny\Actions\InviteUserToTeamAction;
use Jiminny\Interactions\Settings\Teams\CreateTeam;
use Jiminny\DTO\Invitation\UserInvitationDTO;
use Jiminny\Http\Requests\Settings\Teams\CreateTeamRequest;
use Jiminny\Http\Controllers\Controller;
use Jiminny\Http\Requests\Settings\Teams\EditTeamRequest;
use Jiminny\Interactions\Settings\Teams\EditTeam;
use Jiminny\Models\Team;
use Jiminny\Models\User;
final class TeamController extends Controller
{
/**
* Create a new team, subscription and invitation.
*/
public function store(
CreateTeamRequest $request,
CreateTeam $createTeam,
InviteUserToTeamAction $inviteUserToTeamAction,
): void {
/** @var User $teamCreator */
$teamCreator = $request->user();
try {
$data = $request->all();
$team = $createTeam->handle($teamCreator, $data, $request->getDomain());
$inviteUserToTeamAction->execute(UserInvitationDTO::forOwner($request, $team));
} catch (\Exception $exception) {
Log::error('An error occurred while creating team', [
'e_message' => $exception->getMessage(),
'e_code' => $exception->getCode(),
]);
throw $exception;
}
}
public function edit(
Team $team,
EditTeamRequest $request,
EditTeam $editTeam,
): JsonResponse {
/** @var User $teamEditor */
$teamEditor = $request->user();
$editTeam->handle($team, $teamEditor, $request->all(), $request);
return response()->json([], JsonResponse::HTTP_OK);
}
}
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<?php
declare(strict_types=1);
namespace Jiminny\Component\Twilio\Conference\ConferenceManager;
use Illuminate\Database\Eloquent;
use Illuminate\Support\Str;
use Jiminny\Component\ElasticSearch\Model\Observer;
use Jiminny\Component\Twilio\Conference\ConferenceManager;
use Jiminny\Component\Twilio\Exception\OutOfBoundsException;
use Jiminny\Component\Twilio\Exception\UnexpectedValueException;
use Jiminny\Component\Twilio\Resolver;
use Jiminny\Component\Twilio\VO;
use Jiminny\Component\UrlGenerator\Webhook;
use Jiminny\Events;
use Jiminny\Exceptions\LogicException;
use Jiminny\Models;
use Jiminny\Models\Participant\Connection;
use Jiminny\Services\ActivityService;
use Jiminny\Services\Crm\CachedCrmServiceDecorator;
use Jiminny\Services\Crm\ProviderRegistry;
use Jiminny\Services\Telephony\TwilioClientBuilder;
use Psr\Log\LoggerInterface;
use Twilio\Exceptions\ConfigurationException;
use Twilio\Exceptions\RestException;
use Twilio\Exceptions\TwilioException;
use Twilio\TwiML;
final readonly class SoftPhoneManager implements ConferenceManager
{
public const int COMPLIANCE_PROMPT_TIMEOUT_SECONDS = 20;
public const string COMPLIANCE_PROMPT_ACCEPT_DIGIT = '1';
public function __construct(
private ProviderRegistry $crmProviderRegistry,
private Webhook $urlGenerator,
private ActivityService $activityService,
private LoggerInterface $logger,
private TwilioClientBuilder $twilioClientBuilder,
) {
}
public function create(VO\ConferenceManager\ActivityCreate $data): Models\Activity
{
$this->logger->debug(__METHOD__, [
'data' => $data,
'instanceof' => get_class($data),
]);
$activity = Observer::skipEvents(function () use ($data) {
if ($data instanceof VO\ConferenceManager\SoftPhoneInboundCreate) {
$activity = $this->createInboundActivity($data);
} elseif ($data instanceof VO\ConferenceManager\SoftPhoneOutboundCreate) {
$activity = $this->createOutboundActivity($data);
} else {
throw new LogicException(sprintf(
'Unknown softphone implementation: %s',
get_class($data)
));
}
return $activity;
});
$this->logger->debug(__METHOD__ . ': done', [
'instanceof' => get_class($data),
'activity' => $activity->id_string,
]);
return $activity;
}
private function createOutboundActivity(VO\ConferenceManager\SoftPhoneOutboundCreate $data): Models\Activity
{
$startTime = microtime(true);
$this->logger->debug(__METHOD__, [
'data' => $data,
]);
$now = now();
$user = $data->getUser();
$team = $user->getTeam();
$device = $data->getDevice();
$phoneNumber = $data->getPhoneNumber();
$route = $data->getPhoneRoute();
if (! $this->activityService->teamCanDial($team, $phoneNumber)) {
$region = getRegionByNumber($phoneNumber, $user->getCountryCode());
throw new LogicException(sprintf(
'Sorry, dialing %s is not available with your subscription.'
. ' Please contact your manager to enable additional destinations.',
$region ?? 'this number'
));
}
$lead = null;
$account = null;
$contact = null;
$stage = null;
$opportunity = null;
// Setup services.
$crmService = $this->crmProviderRegistry->get($team->crm->provider);
if (! $user->isCrmRequired()) {
$crmService->setUser($user->team->owner);
} else {
$crmService->setUser($user);
}
$prospectId = $data->getProspectId();
try {
if ($prospectId !== null) {
$crmStart = microtime(true);
$this->logger->info('[SoftPhoneManager] Starting CRM parseRecords', [
'prospect_id' => $prospectId,
'object_type' => $data->getObjectType(),
]);
[$lead, $account, $opportunity, $contact, $stage] = $crmService->parseRecords(
$prospectId,
$data->getObjectType()
);
$this->logger->info('[SoftPhoneManager] CRM parseRecords completed', [
'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),
'parse_duration_ms' => round((microtime(true) - $crmStart) * 1000, 2),
'found_lead' => $lead !== null,
'found_account' => $account !== null,
'found_opportunity' => $opportunity !== null,
'found_contact' => $contact !== null,
]);
// Try to attach a contact if we have an opportunity.
if ($opportunity !== null && $contact === null) {
$matchStart = microtime(true);
$this->logger->info('[SoftPhoneManager] Starting CRM matchByPhone');
[, , , $contact, ] = $crmService->matchByPhone(
$data->getPhoneNumber(),
$data->getRawPhoneNumber(),
$user->getId()
);
$this->logger->info('[SoftPhoneManager] CRM matchByPhone completed', [
'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),
'match_duration_ms' => round((microtime(true) - $matchStart) * 1000, 2),
'found_contact' => $contact !== null,
]);
}
} else {
$decorator = resolve(CachedCrmServiceDecorator::class);
$decorator->setCrmService($crmService);
[$lead, $account, $opportunity, $contact, $stage] = $decorator->matchByPhone(
$data->getPhoneNumber(),
$data->getRawPhoneNumber(),
$user->getId()
);
}
} catch (\Throwable $throwable) {
$this->logger->error('[' . $crmService->getDisplayName() . '] Error looking up customer', [
'exception' => $throwable,
]);
// maybe their crm is disconnected, but this shouldn't prevent an outbound call from happening.
}
if ($data->hasProspectStage()) {
/** @var Models\Stage $stage */
$stage = $team->crm->stages()->uuid($data->getProspectStage());
}
$dbStart = microtime(true);
$this->logger->info('[SoftPhoneManager] Starting activity creation in DB');
$activity = $user->activities()->create([
'type' => Models\Activity::TYPE_SOFTPHONE,
'provider' => Models\Activity::PROVIDER_TWILIO,
'device_id' => $device->id ?? null,
'crm_configuration_id' => $team->crm_id,
'lead_id' => $lead->id ?? null,
'account_id' => $account->id ?? null,
'contact_id' => $contact->id ?? null,
'opportunity_id' => $opportunity->id ?? null,
'value' => $opportunity ? $opportunity->value : null,
'stage_id' => $stage->id ?? null,
'status' => Models\Activity::STATUS_PENDING,
'recording_state' => Models\Activity::RECORDING_OFF,
'recording_reason_code' => $this->getVoiceRecordingReasonCode($team, $phoneNumber),
'scheduled_start_time' => $now,
]);
$this->logger->info('[SoftPhoneManager] Activity created in DB', [
'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),
'db_duration_ms' => round((microtime(true) - $dbStart) * 1000, 2),
'activity_id' => $activity->id ?? null,
]);
if (! $activity instanceof Models\Activity) {
throw new LogicException('Activity model expected');
}
$regionId = null;
if ($user->hasRegionId()) {
$regionId = $user->getRegionId();
} elseif ($data->hasRegion()) {
$regionId = $data->getRegion()->getId();
}
/** @var Models\Session $session */
$session = $activity->sessions()->create([
'type' => Models\Session::TYPE_DIALER,
'region_id' => $regionId,
'is_muted' => false,
]);
$phoneRouteResolver = new Resolver\PhoneRouteResolver($user, $route);
$phoneNumberOrigin = $phoneRouteResolver->getPhoneNumberOrigin();
$connectionType = $phoneRouteResolver->getConnectionType();
$callerId = $this->determineUserCallerId($user);
/** @var Models\Participant $caller */
$caller = $activity->participants()->create([
'user_id' => $user->id,
'email' => $user->email,
'name' => $user->name,
'phone_number' => $phoneRouteResolver->mustUsePSTN()
? $phoneNumberOrigin
: $callerId,
]);
$caller->connections()->create([
'session_id' => $session->getId(),
'direction' => $phoneRouteResolver->mustUsePSTN() ? 'outbound-api' : 'outbound',
'phone' => $callerId,
'type' => $connectionType,
]);
/** @var Models\Participant $callee */
$callee = $activity->participants()->create([
'lead_id' => $activity->lead_id ?? null,
'contact_id' => $activity->contact_id ?? null,
'phone_number' => $phoneNumber,
'name' => $activity->prospect_name,
]);
$callee->connections()->create([
'session_id' => $session->getId(),
'phone' => $phoneNumber,
'direction' => 'outbound-api',
'type' => Connection::TYPE_PSTN,
]);
$activity->update([
'from_participant_id' => $caller->id,
'to_participant_id' => $callee->id,
]);
$activity->refresh();
$this->logger->info('[SoftPhoneManager] createOutboundActivity completed', [
'total_duration_ms' => round((microtime(true) - $startTime) * 1000, 2),
'activity_id' => $activity->id_string,
]);
$this->logger->debug(__METHOD__ . ': done', [
'data' => $data,
'activity' => $activity->id_string,
'session' => $session->id_string,
'caller' => $caller->id_string,
'callee' => $callee->id_string,
]);
return $activity;
}
private function createInboundActivity(VO\ConferenceManager\SoftPhoneInboundCreate $data): Models\Activity
{
$this->logger->debug(__METHOD__, [
'callSid' => $data->getCallSid(),
]);
$roomOwner = $data->getUser();
$team = $roomOwner->getTeam();
$phoneNumber = $roomOwner->getSoftPhoneInboundDestinationNumber();
$callerId = $data->getCallerId();
$callerCallSid = $data->getCallSid();
$now = now();
if (! $this->activityService->teamCanDial($roomOwner->getTeam(), $roomOwner->softphone_inbound_destination)) {
$region = getRegionByNumber($roomOwner->softphone_inbound_destination, $roomOwner->getCountryCode());
throw new LogicException(
sprintf(
'Sorry, dialing %s is not available with your subscription.'
. ' Please contact your manager to enable additional destinations.',
$region ?? ' this number',
),
);
}
$lead = $account = $opportunity = $contact = $stage = null;
try {
$crmService = $this->crmProviderRegistry->get($roomOwner->getTeam()->crm->provider);
$crmService->setUser($roomOwner);
[$lead, $account, $opportunity, $contact, $stage] = $crmService->matchByPhone(
$callerId,
null,
$roomOwner->getId()
);
} catch (\Throwable $throwable) {
$this->logger->error(__METHOD__ . ': crm exception', [
'exception' => $throwable,
]);
// maybe their crm is disconnected, but this shouldn't prevent an inbound call from happening
}
/** @var Models\Activity $activity */
$activity = $roomOwner->activities()->create([
'type' => Models\Activity::TYPE_SOFTPHONE_INBOUND,
'provider' => Models\Activity::PROVIDER_TWILIO,
'crm_configuration_id' => $team->crm_id,
'lead_id' => $lead->id ?? null,
'account_id' => $account->id ?? null,
'contact_id' => $contact->id ?? null,
'opportunity_id' => $opportunity->id ?? null,
'stage_id' => $stage->id ?? null,
'status' => Models\Activity::STATUS_RINGING,
'recording_state' => Models\Activity::RECORDING_OFF,
'recording_reason_code' => $this->getVoiceRecordingReasonCode($team, $callerId),
'scheduled_start_time' => $now,
]);
/** @var Models\Session $session */
$session = $activity->sessions()->create([
'type' => Models\Session::TYPE_DIALER,
'region_id' => $roomOwner->getRegionId(),
'is_muted' => false,
]);
/** @var Models\Participant $caller */
$caller = $activity->participants()->create([
'lead_id' => $activity->lead_id ?? null,
'contact_id' => $activity->contact_id ?? null,
'phone_number' => $callerId,
'name' => $activity->prospect_name,
'enter_time' => $now,
]);
$caller->connections()->create([
'telephony_provider_id' => $callerCallSid,
'session_id' => $session->getId(),
'phone' => $callerId,
'direction' => 'inbound',
'type' => Connection::TYPE_PSTN,
'opened_at' => $now,
]);
/** @var Models\Participant $callee */
$callee = $activity->participants()->create([
'user_id' => $roomOwner->id,
'email' => $roomOwner->email,
'name' => $roomOwner->name,
'phone_number' => $phoneNumber,
]);
$callee->connections()->create([
'session_id' => $session->getId(),
'direction' => 'outbound-api',
'phone' => $phoneNumber,
'type' => Connection::TYPE_PSTN,
]);
$activity->update([
'from_participant_id' => $caller->id,
'to_participant_id' => $callee->id,
]);
$this->logger->debug(__METHOD__ . ': done', [
'callSid' => $data->getCallSid(),
'activity' => $activity->id_string,
'session' => $session->id_string,
'caller' => $caller->id_string,
'callee' => $callee->id_string,
]);
$activity->refresh();
return $activity;
}
private function getVoiceRecordingReasonCode(Models\Team $team, string $phoneNumber): int
{
$this->logger->debug(__METHOD__, [
'team' => $team->id_string,
'phone' => $phoneNumber,
]);
if (
! $team->hasComplianceModeRecordingPrompt()
&& ! $team->hasComplianceModeRecordingRestrictToOneSide()
&& ! $team->hasComplianceModeRecordingRestrictRecording()
) {
return 0;
}
/** @var Models\VoiceConsentPrefix|null $voiceConsentPolicy */
$voiceConsentPolicy = Models\VoiceConsentPrefix::query()
->whereRaw("? LIKE CONCAT(destination_prefix, '%')", [$phoneNumber])
->where(static function (Eloquent\Builder $builder) use ($team): void {
$builder
->whereNull('team_id')
->orWhere('team_id', $team->getId());
})
->orderByDesc('team_id')
->first();
if (! $voiceConsentPolicy instanceof Models\VoiceConsentPrefix || $voiceConsentPolicy->isAllowed()) {
return 0;
}
if ($team->hasComplianceModeRecordingPrompt()) {
// This number requires consent from the other party before recording the call.
return Models\Activity::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT;
}
if ($team->hasComplianceModeRecordingRestrictToOneSide()) {
return Models\Activity::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE;
}
if ($team->hasComplianceModeRecordingRestrictRecording()) {
return Models\Activity::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT;
}
return 0;
}
/**
* @throws ConfigurationException
* @throws TwilioException
*/
public function dialOrganiser(Models\Activity $activity): void
{
$this->logger->debug(__METHOD__, [
'activity' => $activity->id_string,
]);
/** @var Models\Participant $organiser */
$organiser = $activity->organizer;
$roomOwner = $activity->getUser();
$twilio = $this->twilioClientBuilder->build($activity->getTeam());
$canBeDialed =
$activity->isTypeSoftPhone()
&& ! $activity->hasStarted()
&& $activity->isPending()
&& $organiser->connections()
->where('type', '=', Connection::TYPE_PSTN)
->whereNull('opened_at')
->exists();
if (! $canBeDialed) {
throw new OutOfBoundsException('Cannot make an outbound call to this activity.');
}
/** @var Connection $organiserConnection */
$organiserConnection = $organiser->connections()
->where('type', '=', Connection::TYPE_PSTN)
->whereNull('opened_at')
->firstOrFail();
/** @var Models\Session $session */
$session = $organiserConnection->getSession();
$twilioConferenceSettings = $this->applyDefaultTwilioParticipantSettings($organiserConnection, [
'muted' => false,
'startConferenceOnEnter' => true,
'endConferenceOnExit' => true,
]);
// What number will the organizer see as caller id
$callerId = $roomOwner->getSoftPhoneNumber();
if ($callerId === null) {
$callee = $activity->participants()->whereNull('user_id')->first();
// This is a bridge call. We make it look like the callee is calling the organizer
$callerId = $callee->phone_number;
}
// What number will the prospect see as caller id
$calleeId = $organiser->getPhoneNumber();
$this->logger->debug(__METHOD__ . ': twilio call', [
'calleeId' => $calleeId,
'callerId' => $callerId,
]);
$twilioParticipant = $twilio->createParticipantInstance(
$session->id_string,
$callerId,
$calleeId,
$twilioConferenceSettings
);
$organiserConnection
->setTelephonyProviderId($twilioParticipant->callSid)
->save();
$session
->setTelephonyProviderId($twilioParticipant->conferenceSid)
->save();
$this->logger->debug(__METHOD__ . ': done', [
'activity' => $activity->id_string,
'session' => $session->id_string,
]);
}
public function dialCoach(Models\Activity $activity, Models\User $user): void
{
throw new \LogicException('Not implemented yet');
}
/**
* @throws ConfigurationException
* @throws TwilioException
*/
public function terminate(VO\ConferenceManager\ActivityTerminate $data): void
{
if (! $data instanceof VO\ConferenceManager\SoftphoneTerminate) {
throw new UnexpectedValueException(sprintf(
'Expecting an instance of "%s", but "%s" given.',
VO\ConferenceManager\SoftphoneTerminate::class,
\get_class($data)
));
}
$this->logger->debug(__METHOD__, [
'activity' => $data->getActivity()->id_string,
'user' => $data->getUser()->id_string,
]);
$activity = $data->getActivity();
$roomOwner = $activity->getUser();
$isCancelling = ! $activity->isInFiniteState() && ! $activity->isInProgress();
if ($isCancelling) {
$activity
->setStatus(Models\Activity::STATUS_CANCELLED)
->save();
}
/** @var Models\Session $session */
$session = $activity->sessions->first();
/** @var Models\Participant $organiser */
$organiser = $activity->organizer;
/** @var Connection $organiserConnection */
$organiserConnection = $organiser->connections()
->whereIn('type', [
Connection::TYPE_WEBRTC,
Connection::TYPE_PSTN,
])
->firstOrFail();
if (! $organiserConnection->hasTelephonyProviderId()) {
throw new LogicException(
'Unable to terminate call as we do not yet know the organiser telephony provider id',
);
}
$twilioClient = $this->twilioClientBuilder->build($activity->getTeam());
$twilioClient->terminateVoiceCall($organiserConnection->getTelephonyProviderId());
$session->hasTelephonyProviderId()
&& $twilioClient->terminateConference($session->getTelephonyProviderId());
$this->logger->debug(__METHOD__ . ': done', [
'activity' => $activity->id_string,
'user' => $roomOwner->id_string,
'session' => $session->id_string,
]);
}
public function answer(VO\ConferenceManager\ActivityAnswer $data): TwiML\VoiceResponse
{
$this->logger->debug(__METHOD__, [
'data' => $data,
]);
if ($data instanceof VO\ConferenceManager\SoftPhoneInboundAnswer) {
return $this->answerInboundCall($data);
}
if ($data instanceof VO\ConferenceManager\SoftPhoneOutboundAnswer) {
return $this->answerOutboundCall($data);
}
throw new LogicException('Unable to answer - not supported activity answer instance');
}
private function answerInboundCall(VO\ConferenceManager\SoftPhoneInboundAnswer $data): TwiML\VoiceResponse
{
$this->logger->debug(__METHOD__, [
'callSid' => $data->getCallSid(),
]);
$dateTime = now();
$activity = $this->create(
new VO\ConferenceManager\SoftPhoneInboundCreate(
$data->getCallerId(),
$data->getCallSid(),
$data->getUser()
)
);
/** @var Models\Participant $activityGuest */
$activityGuest = $activity->from;
$activityGuest
->setEnterTime($dateTime)
->save();
/** @var Connection $connection */
$connection = $activityGuest->connections()
->where('type', Connection::TYPE_PSTN)
->firstOrFail();
$connection
->setTelephonyProviderId($data->getCallSid())
->setOpenedAt($dateTime)
->save();
event(new Events\Activities\Connections\Opened($connection));
return $this->joinTwilioConference($connection, [
'startConferenceOnEnter' => true,
'endConferenceOnExit' => true,
'muted' => false,
]);
}
private function answerOutboundCall(VO\ConferenceManager\SoftPhoneOutboundAnswer $data): TwiML\VoiceResponse
{
$connection = $data->getConnection();
$participant = $connection->getParticipant();
$activity = $data->getActivity();
$organiser = $activity->organizer;
$dateTime = now();
$this->logger->debug(__METHOD__, [
'callSid' => $data->getCallSid(),
'connection' => $connection->id_string,
'participant' => $participant->id_string,
'activity' => $activity->id_string,
]);
if (! $participant->hasEnterTime()) {
$participant->update([
'enter_time' => $dateTime,
]);
}
$connection->update([
'is_muted' => $participant->isCoach(),
'opened_at' => $dateTime,
]);
event(new Events\Activities\Connections\Opened($connection));
if ($participant->isCoach()) {
/** @var Connection $roomOwnerConnection */
$roomOwnerConnection = $organiser->connections()->openCall()->firstOrFail();
return $this->joinTwilioConference(
$connection,
[
'coach' => $roomOwnerConnection->getTelephonyProviderId(),
]
);
}
return $this->joinTwilioConference(
$connection,
[
'startConferenceOnEnter' => true,
'endConferenceOnExit' => true,
'muted' => false,
]
);
}
private function determineUserCallerId(Models\User $user): string
{
if ($user->hasCallerId()) {
return $user->getCallerId();
}
// TODO: We should require a caller id to be verified before using the dialer
return $user->getSoftPhoneNumber() ?? $user->phone;
}
private function isRestExceptionAboutTwilioConferenceNotFound(string $exceptionMessage): bool
{
$startsWith = '[HTTP 404] Unable to create record: The requested resource';
$endsWith = 'was not found';
return Str::startsWith($exceptionMessage, $startsWith)
&& Str::endsWith($exceptionMessage, $endsWith);
}
/**
* @throws RestException
* @throws ConfigurationException
* @throws TwilioException
*/
public function dialOtherParty(Connection $callerConnection): self
{
$session = $callerConnection->getSession();
$activity = $session->getActivity();
$roomOwner = $activity->getUser();
$twilio = $this->twilioClientBuilder->build($activity->getTeam());
$this->logger->debug(__METHOD__, [
'session' => $session->id_string,
'activity' => $activity->id_string,
'user' => $roomOwner->id_string,
'connection' => $callerConnection->id_string,
]);
if (! $activity->isTypeSoftPhone() && ! $activity->isTypeSoftphoneInbound()) {
throw new UnexpectedValueException('Unexpected activity type');
}
$callee = $activity->to;
$calleeId = $callee->getPhoneNumber();
/** @var Connection $calleeConnection */
$calleeConnection = $callee->connections()
->whereIn('type', [
Connection::TYPE_PSTN,
Connection::TYPE_WEBRTC,
])
->firstOrFail();
$caller = $activity->from;
// we need to take the number from the connection
// as the one we store on participant level might be the one we call to the rep via PSTN mode
$callerId = $callerConnection->getPhoneNumber();
if (! $caller->is($callerConnection->getParticipant())) {
throw new LogicException(sprintf(
'Unexpected caller participant. Expected: "%s", Actual: "%s"',
$caller->id_string,
$callerConnection->getParticipant()->id_string
));
}
$twilioConferenceSettings = [
'muted' => false,
'startConferenceOnEnter' => true,
'endConferenceOnExit' => true,
];
$hasInboundRecording = $activity->isTypeSoftphoneInbound()
&& $roomOwner->checkSoftphoneInboundRecordPreference();
$hasOutboundRecording = $activity->isTypeSoftPhone()
&& $roomOwner->checkSoftphoneOutboundRecordPreference();
$isRecordingEnabled = $hasInboundRecording || $hasOutboundRecording;
$isRecordingRestricted = $activity->hasRecordingReasonCompliancePrompted()
|| $activity->hasRecordingReasonComplianceRestricted();
if ($isRecordingEnabled && ! $isRecordingRestricted) {
$twilioConferenceSettings = array_merge($twilioConferenceSettings, [
'record' => true,
'recordingChannels' => 'dual',
'recordingStatusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.recording.event'),
'recordingStatusCallbackMethod' => 'POST',
'recordingStatusCallbackEvent' => 'in-progress completed absent',
]);
if ($activity->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {
$twilioConferenceSettings['recordingTrack'] = $activity->isTypeSoftPhone()
? 'outbound'
: 'inbound';
}
}
try {
if ($activity->hasRecordingReasonCompliancePrompted()) {
$this->logger->info('[Softphone] Request compliance prompt via outbound call', [
'activity_uuid' => $activity->getUuid(),
'session' => $session->id_string,
'conference_sid' => $session->getTelephonyProviderId(),
]);
$callInstance = $twilio->createCall(
$callerId,
$calleeId,
$this->urlGenerator->route('jiminny.webhook.softphone.compliance.prompt', [
'session' => $session->id_string,
'connection' => $calleeConnection->id_string,
]),
$this->applyDefaultTwilioParticipantSettings($calleeConnection, $twilioConferenceSettings)
);
$calleeConnection->update([
'telephony_provider_id' => $callInstance->sid,
'parent_connection_id' => $callerConnection->getId(),
]);
} else {
$twilioParticipantConnection = $twilio->createParticipantInstance(
$session->getTelephonyProviderId(),
$callerId,
$calleeId,
$this->applyDefaultTwilioParticipantSettings($calleeConnection, $twilioConferenceSettings)
);
$calleeConnection->update([
'telephony_provider_id' => $twilioParticipantConnection->callSid,
]);
}
} catch (RestException $restException) {
if (! $this->isRestExceptionAboutTwilioConferenceNotFound($restException->getMessage())) {
throw $restException;
}
if (! $activity->isInFiniteState()) {
$activity
->setStatus(Models\Activity::STATUS_CANCELLED)
->save();
$message = __METHOD__ . ': activity.status -> cancelled';
} else {
$message = sprintf(
__METHOD__ . ': not setting to cancelled, activity.status is %s',
$activity->getStatus()
);
}
$this->logger->info($message, [
'activity' => $activity->id_string,
'exception' => $restException,
]);
}
$this->logger->debug(__METHOD__ . ': done', [
'session' => $session->id_string,
'activity' => $activity->id_string,
'user' => $roomOwner->id_string,
'connection' => $callerConnection->id_string,
]);
return $this;
}
private function applyDefaultTwilioParticipantSettings(Connection $connection, array $override = []): array
{
$session = $connection->getSession();
$default = [
'beep' => false,
'muted' => true,
'startConferenceOnEnter' => true,
'endConferenceOnExit' => false,
'record' => false,
'waitUrl' => '',
'statusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.participant.event', [
'connection' => $connection->id_string,
]),
'statusCallbackEvent' => [
'initiated',
'ringing',
'answered',
'completed',
],
'statusCallbackMethod' => 'POST',
'conferenceStatusCallbackEvent' => implode(' ', [
'start',
'end',
'join',
'leave',
'mute',
'hold',
]),
'conferenceStatusCallbackMethod' => 'POST',
'conferenceStatusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.conference.event', [
'session' => $session->getIdString(),
]),
];
if ($session->hasRegion()) {
$default['region'] = $session->getRegion()->getName();
}
return array_merge($default, $override);
}
private function applyDefaultTwilioConferenceSettings(Models\Session $session, array $override = []): array
{
$default = [
'beep' => false,
'muted' => true,
'startConferenceOnEnter' => false,
'endConferenceOnExit' => false,
'waitUrl' => '',
'statusCallbackEvent' => implode(' ', [
'start',
'end',
'join',
'leave',
'mute',
'hold',
// 'speaker',
]),
'statusCallbackMethod' => 'POST',
'statusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.conference.event', [
'session' => $session->getIdString(),
]),
];
if ($session->hasRegion()) {
$default['region'] = $session->getRegion()->getName();
}
return array_merge($default, $override);
}
private function joinTwilioConference(Connection $connection, array $options = []): TwiML\VoiceResponse
{
$session = $connection->getSession();
$activity = $session->getActivity();
$roomOwner = $activity->getUser();
$this->logger->debug(__METHOD__, [
'connection' => $connection->id_string,
'session' => $session->id_string,
'activity' => $activity->id_string,
'user' => $roomOwner->id_string,
]);
$voiceResponse = new TwiML\VoiceResponse();
$voiceResponse->dial()
->setAction($this->urlGenerator->route('jiminny.webhook.softphone.participant.event', [
'connection' => $connection->id_string,
]))
->conference(
$session->getIdString(),
$this->applyDefaultTwilioConferenceSettings($session, $options)
);
$this->logger->debug(__METHOD__ . ': done', [
'session' => $session->id_string,
'result' => $voiceResponse,
]);
return $voiceResponse;
}
}
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faVsco.js – TeamController.php
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SlackFileEditViewGoHistoryWindowHelpAPPDOCKER• 81D SlackFileEditViewGoHistoryWindowHelpAPPDOCKER• 81DEV (-zsh)₴2To github.com:jiminny/app.gitc4e163f3e7..f885e531abJY-20613-allow-owner-role-on-team-setup -> JY-20613-allow-ownerlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/jiminny/app (JY-20613-allow-owner-role-on-team-On branch JY-20915-add-domain-specific-email-text-relayYour branch is up to date with 'origin/JY-20915-add-domain-specific-email-text-relay'.Changes to becommitted:(use "git restore --staged ‹file>..." to unstage)new file:tests/Unit/Notifications/Activities/SmsReceivedTest.phpChanges not staged for commit:Cuse"gitadd‹file›...to updatewhat willbecommitted)Cuse"git restore ‹file›...to discard changesin working directory)modified:.env.localmodified:app/Console/Commands/JiminnyDebugCommand.phpmodified:config/logging.phpUntracked files:Cuse "git add<file>..."to include in what will be committed)env.nikilocalenv.otherWEBHOOK_FILTERING_IMPLEMENTATION.mdapp/Console/Commands/Crm/Hubspot/SimulateWebhooksCommand.phpapp/Console/Commands/Reports/CreateMockAskJiminnyReportResultCommand.phpids.txtpublic/favicon.icoraw_sql_query.sqltests/Unit/Policies/CanAccessAiReportsTest.phplukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/jiminny/app (JY-20915-add-domain-specific-emaidocker exec-it docker_lamp_1 ./vendor/bin/php-cs-fixer fix --config=.php-cs-fixer.dist.plPHP CS Fixer 3.87.1 Alexander by Fabien Potencier, Dariusz Ruminskiandcontributors.PHPruntime: 8.3.30Running analysis on 7 cores with 10 files per process.Parallel runner is an experimental feature and may be unstable, use it at your own risk.Loadedconfig default from".php-cs-fixer.dist.php".5690/5690 [100%Fixed 0 of 5690 files in 76.177 seconds, 60.00 MB memory usedWhat's next:Try Docker Debug for seamless, persistent debugging tools in any containeror image »Learn more at https://docs.docker.com/go/debug-cli/lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/jiminny/app (JY-20915-add-domain-specific-emai•HomeDMsActivityFilesLater..•More+aol§ Support Daily • in 25 m100% C8•Wed 20 May 14:35:57ED→Describe what you are looking forJiminny ...# general# happy_birthday# jiminny-bg# platform-tickets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of_jimi...0 Direct messages. Nikolay Yankov8. Aneliya AngelovaStoyan Tanevdo James Graham8. Stefka StoyanovaGalya Dimitrova|€. Vasil Vasilev. Stoyan Tomov*: Todor StamatovMario GeorgievLukas Kovalik y...l:: AppsToastJira CloudNikolay Yankov6 0MessagesAdd canvasO Files+Lukas KovalikYesterday ~промених message $error = This report is missinga saved search or prompt. Edit the report tocomplete the setup before enabling it.;и пушвамNikolay Yankov 1:50 PMдобре, иам коментари от claudeLukas Kovalik 1:53 PMда гледам гиNikolay Yankov 2:13 PMКачих клипче тук - добре се държиhttps://github.com/jiminny/app/pull/12098d 1Today ~Nikolay Yankov 12:11 PMПушнах за Saved Search в сьщия бранчSaved for later • Due in 45 minutesако искаш виж на планетатаNikolay Yankov 1:01 PMЛукас, има коментари от ClaudeLukas Kovalik 2:35 PMНики при таска за owner roles трябва да махнемrecorder & voiceгледам че при мен май има само валидацияShift + Return to add a new line...
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SlackFileEditViewGoHistoryWindowHelpAPPDOCKER• 81D SlackFileEditViewGoHistoryWindowHelpAPPDOCKER• 81DEV (-zsh)₴2To github.com:jiminny/app.gitc4e163f3e7..f885e531abJY-20613-allow-owner-role-on-team-setup -> JY-20613-allow-ownerlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/jiminny/app (JY-20613-allow-owner-role-on-team-On branch JY-20915-add-domain-specific-email-text-relayYour branch is up to date with 'origin/JY-20915-add-domain-specific-email-text-relay'.Changes to becommitted:(use "git restore --staged ‹file>..." to unstage)new file:tests/Unit/Notifications/Activities/SmsReceivedTest.phpChanges not staged for commit:Cuse"gitadd‹file›...to updatewhat willbecommitted)Cuse"git restore ‹file›...to discard changesin working directory)modified:.env.localmodified:app/Console/Commands/JiminnyDebugCommand.phpmodified:config/logging.phpUntracked files:Cuse "git add<file>..."to include in what will be committed)env.nikilocalenv.otherWEBHOOK_FILTERING_IMPLEMENTATION.mdapp/Console/Commands/Crm/Hubspot/SimulateWebhooksCommand.phpapp/Console/Commands/Reports/CreateMockAskJiminnyReportResultCommand.phpids.txtpublic/favicon.icoraw_sql_query.sqltests/Unit/Policies/CanAccessAiReportsTest.phplukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/jiminny/app (JY-20915-add-domain-specific-emaidocker exec-it docker_lamp_1 ./vendor/bin/php-cs-fixer fix --config=.php-cs-fixer.dist.plPHP CS Fixer 3.87.1 Alexander by Fabien Potencier, Dariusz Ruminskiandcontributors.PHPruntime: 8.3.30Running analysis on 7 cores with 10 files per process.Parallel runner is an experimental feature and may be unstable, use it at your own risk.Loadedconfig default from".php-cs-fixer.dist.php".5690/5690 [100%Fixed 0 of 5690 files in 76.177 seconds, 60.00 MB memory usedWhat's next:Try Docker Debug for seamless, persistent debugging tools in any containeror image »Learn more at https://docs.docker.com/go/debug-cli/lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/jiminny/app (JY-20915-add-domain-specific-emai•HomeDMsActivityFilesLater..•More+aol§ Support Daily • in 25 m100% C8•Wed 20 May 14:35:57ED→Describe what you are looking forJiminny ...# general# happy_birthday# jiminny-bg# platform-tickets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of_jimi...0 Direct messages. Nikolay Yankov8. Aneliya AngelovaStoyan Tanevdo James Graham8. Stefka StoyanovaGalya Dimitrova|€. Vasil Vasilev. Stoyan Tomov*: Todor StamatovMario GeorgievLukas Kovalik y...l:: AppsToastJira CloudNikolay Yankov6 0MessagesAdd canvasO Files+Lukas KovalikYesterday ~промених message $error = This report is missinga saved search or prompt. Edit the report tocomplete the setup before enabling it.;и пушвамNikolay Yankov 1:50 PMдобре, иам коментари от claudeLukas Kovalik 1:53 PMда гледам гиNikolay Yankov 2:13 PMКачих клипче тук - добре се държиhttps://github.com/jiminny/app/pull/12098d 1Today ~Nikolay Yankov 12:11 PMПушнах за Saved Search в сьщия бранчSaved for later • Due in 45 minutesако искаш виж на планетатаNikolay Yankov 1:01 PMЛукас, има коментари от ClaudeLukas Kovalik 2:35 PMНики при таска за owner roles трябва да махнемrecorder & voiceгледам че при мен май има само валидацияShift + Return to add a new line...
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Project: faVsco.js, menu
#12092 on JY-20613-allow- Project: faVsco.js, menu
#12092 on JY-20613-allow-owner-role-on-team-setup, menu
Start Listening for PHP Debug Connections
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<?php
declare(strict_types=1);
namespace Jiminny\Http\Requests\Settings\Teams;
use Jiminny\Http\Requests\ValidatesBillingAddresses;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\User;
use Illuminate\Foundation\Http\FormRequest;
use Jiminny\Utils\DomainResolver;
final class CreateTeamRequest extends FormRequest
{
use ValidatesBillingAddresses;
public function authorize(): bool
{
return true;
}
public function rules(): array
{
$existingFeatures = implode(',', FeatureEnum::names());
$rules = [
'name' => ['required', 'string', 'max:150'],
'owner_email' => ['required', 'email'],
'owner_role' => ['required', 'in:' . implode(',', [
User::ROLE_RECORDER,
User::ROLE_ANALYST,
])],
'account_id' => ['required', 'uuid:accounts'],
'calendar' => ['required', 'string', 'max:150'],
'crm' => ['required', 'string', 'max:150'],
'features' => ['array'],
'features.*' => ['in:' . $existingFeatures],
'domain' => ['sometimes', 'nullable', 'max:150'],
'tier_id' => ['required', 'uuid:tiers'],
'partner_id' => ['sometimes', 'nullable', 'uuid:partners'],
];
$features = $this->input('features');
if (in_array(FeatureEnum::DIALER->name, $features)) {
// Add Billing address rules
$rules += $this->getBillingAddressRules();
}
return $rules;
}
public function getOwnerEmail(): string
{
return $this->input('owner_email');
}
public function getOwnerRole(): string
{
return $this->input('owner_role');
}
public function getDomain(): ?string
{
$domain = $this->input('domain');
if ($domain === null) {
$domain = DomainResolver::fromEmail($this->getOwnerEmail());
} else {
$domain = DomainResolver::fromUrl($domain);
}
return $domain;
}
}
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<?php
declare(strict_types=1);
namespace Jiminny\Component\Twilio\Conference\ConferenceManager;
use Illuminate\Database\Eloquent;
use Illuminate\Support\Str;
use Jiminny\Component\ElasticSearch\Model\Observer;
use Jiminny\Component\Twilio\Conference\ConferenceManager;
use Jiminny\Component\Twilio\Exception\OutOfBoundsException;
use Jiminny\Component\Twilio\Exception\UnexpectedValueException;
use Jiminny\Component\Twilio\Resolver;
use Jiminny\Component\Twilio\VO;
use Jiminny\Component\UrlGenerator\Webhook;
use Jiminny\Events;
use Jiminny\Exceptions\LogicException;
use Jiminny\Models;
use Jiminny\Models\Participant\Connection;
use Jiminny\Services\ActivityService;
use Jiminny\Services\Crm\CachedCrmServiceDecorator;
use Jiminny\Services\Crm\ProviderRegistry;
use Jiminny\Services\Telephony\TwilioClientBuilder;
use Psr\Log\LoggerInterface;
use Twilio\Exceptions\ConfigurationException;
use Twilio\Exceptions\RestException;
use Twilio\Exceptions\TwilioException;
use Twilio\TwiML;
final readonly class SoftPhoneManager implements ConferenceManager
{
public const int COMPLIANCE_PROMPT_TIMEOUT_SECONDS = 20;
public const string COMPLIANCE_PROMPT_ACCEPT_DIGIT = '1';
public function __construct(
private ProviderRegistry $crmProviderRegistry,
private Webhook $urlGenerator,
private ActivityService $activityService,
private LoggerInterface $logger,
private TwilioClientBuilder $twilioClientBuilder,
) {
}
public function create(VO\ConferenceManager\ActivityCreate $data): Models\Activity
{
$this->logger->debug(__METHOD__, [
'data' => $data,
'instanceof' => get_class($data),
]);
$activity = Observer::skipEvents(function () use ($data) {
if ($data instanceof VO\ConferenceManager\SoftPhoneInboundCreate) {
$activity = $this->createInboundActivity($data);
} elseif ($data instanceof VO\ConferenceManager\SoftPhoneOutboundCreate) {
$activity = $this->createOutboundActivity($data);
} else {
throw new LogicException(sprintf(
'Unknown softphone implementation: %s',
get_class($data)
));
}
return $activity;
});
$this->logger->debug(__METHOD__ . ': done', [
'instanceof' => get_class($data),
'activity' => $activity->id_string,
]);
return $activity;
}
private function createOutboundActivity(VO\ConferenceManager\SoftPhoneOutboundCreate $data): Models\Activity
{
$startTime = microtime(true);
$this->logger->debug(__METHOD__, [
'data' => $data,
]);
$now = now();
$user = $data->getUser();
$team = $user->getTeam();
$device = $data->getDevice();
$phoneNumber = $data->getPhoneNumber();
$route = $data->getPhoneRoute();
if (! $this->activityService->teamCanDial($team, $phoneNumber)) {
$region = getRegionByNumber($phoneNumber, $user->getCountryCode());
throw new LogicException(sprintf(
'Sorry, dialing %s is not available with your subscription.'
. ' Please contact your manager to enable additional destinations.',
$region ?? 'this number'
));
}
$lead = null;
$account = null;
$contact = null;
$stage = null;
$opportunity = null;
// Setup services.
$crmService = $this->crmProviderRegistry->get($team->crm->provider);
if (! $user->isCrmRequired()) {
$crmService->setUser($user->team->owner);
} else {
$crmService->setUser($user);
}
$prospectId = $data->getProspectId();
try {
if ($prospectId !== null) {
$crmStart = microtime(true);
$this->logger->info('[SoftPhoneManager] Starting CRM parseRecords', [
'prospect_id' => $prospectId,
'object_type' => $data->getObjectType(),
]);
[$lead, $account, $opportunity, $contact, $stage] = $crmService->parseRecords(
$prospectId,
$data->getObjectType()
);
$this->logger->info('[SoftPhoneManager] CRM parseRecords completed', [
'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),
'parse_duration_ms' => round((microtime(true) - $crmStart) * 1000, 2),
'found_lead' => $lead !== null,
'found_account' => $account !== null,
'found_opportunity' => $opportunity !== null,
'found_contact' => $contact !== null,
]);
// Try to attach a contact if we have an opportunity.
if ($opportunity !== null && $contact === null) {
$matchStart = microtime(true);
$this->logger->info('[SoftPhoneManager] Starting CRM matchByPhone');
[, , , $contact, ] = $crmService->matchByPhone(
$data->getPhoneNumber(),
$data->getRawPhoneNumber(),
$user->getId()
);
$this->logger->info('[SoftPhoneManager] CRM matchByPhone completed', [
'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),
'match_duration_ms' => round((microtime(true) - $matchStart) * 1000, 2),
'found_contact' => $contact !== null,
]);
}
} else {
$decorator = resolve(CachedCrmServiceDecorator::class);
$decorator->setCrmService($crmService);
[$lead, $account, $opportunity, $contact, $stage] = $decorator->matchByPhone(
$data->getPhoneNumber(),
$data->getRawPhoneNumber(),
$user->getId()
);
}
} catch (\Throwable $throwable) {
$this->logger->error('[' . $crmService->getDisplayName() . '] Error looking up customer', [
'exception' => $throwable,
]);
// maybe their crm is disconnected, but this shouldn't prevent an outbound call from happening.
}
if ($data->hasProspectStage()) {
/** @var Models\Stage $stage */
$stage = $team->crm->stages()->uuid($data->getProspectStage());
}
$dbStart = microtime(true);
$this->logger->info('[SoftPhoneManager] Starting activity creation in DB');
$activity = $user->activities()->create([
'type' => Models\Activity::TYPE_SOFTPHONE,
'provider' => Models\Activity::PROVIDER_TWILIO,
'device_id' => $device->id ?? null,
'crm_configuration_id' => $team->crm_id,
'lead_id' => $lead->id ?? null,
'account_id' => $account->id ?? null,
'contact_id' => $contact->id ?? null,
'opportunity_id' => $opportunity->id ?? null,
'value' => $opportunity ? $opportunity->value : null,
'stage_id' => $stage->id ?? null,
'status' => Models\Activity::STATUS_PENDING,
'recording_state' => Models\Activity::RECORDING_OFF,
'recording_reason_code' => $this->getVoiceRecordingReasonCode($team, $phoneNumber),
'scheduled_start_time' => $now,
]);
$this->logger->info('[SoftPhoneManager] Activity created in DB', [
'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),
'db_duration_ms' => round((microtime(true) - $dbStart) * 1000, 2),
'activity_id' => $activity->id ?? null,
]);
if (! $activity instanceof Models\Activity) {
throw new LogicException('Activity model expected');
}
$regionId = null;
if ($user->hasRegionId()) {
$regionId = $user->getRegionId();
} elseif ($data->hasRegion()) {
$regionId = $data->getRegion()->getId();
}
/** @var Models\Session $session */
$session = $activity->sessions()->create([
'type' => Models\Session::TYPE_DIALER,
'region_id' => $regionId,
'is_muted' => false,
]);
$phoneRouteResolver = new Resolver\PhoneRouteResolver($user, $route);
$phoneNumberOrigin = $phoneRouteResolver->getPhoneNumberOrigin();
$connectionType = $phoneRouteResolver->getConnectionType();
$callerId = $this->determineUserCallerId($user);
/** @var Models\Participant $caller */
$caller = $activity->participants()->create([
'user_id' => $user->id,
'email' => $user->email,
'name' => $user->name,
'phone_number' => $phoneRouteResolver->mustUsePSTN()
? $phoneNumberOrigin
: $callerId,
]);
$caller->connections()->create([
'session_id' => $session->getId(),
'direction' => $phoneRouteResolver->mustUsePSTN() ? 'outbound-api' : 'outbound',
'phone' => $callerId,
'type' => $connectionType,
]);
/** @var Models\Participant $callee */
$callee = $activity->participants()->create([
'lead_id' => $activity->lead_id ?? null,
'contact_id' => $activity->contact_id ?? null,
'phone_number' => $phoneNumber,
'name' => $activity->prospect_name,
]);
$callee->connections()->create([
'session_id' => $session->getId(),
'phone' => $phoneNumber,
'direction' => 'outbound-api',
'type' => Connection::TYPE_PSTN,
]);
$activity->update([
'from_participant_id' => $caller->id,
'to_participant_id' => $callee->id,
]);
$activity->refresh();
$this->logger->info('[SoftPhoneManager] createOutboundActivity completed', [
'total_duration_ms' => round((microtime(true) - $startTime) * 1000, 2),
'activity_id' => $activity->id_string,
]);
$this->logger->debug(__METHOD__ . ': done', [
'data' => $data,
'activity' => $activity->id_string,
'session' => $session->id_string,
'caller' => $caller->id_string,
'callee' => $callee->id_string,
]);
return $activity;
}
private function createInboundActivity(VO\ConferenceManager\SoftPhoneInboundCreate $data): Models\Activity
{
$this->logger->debug(__METHOD__, [
'callSid' => $data->getCallSid(),
]);
$roomOwner = $data->getUser();
$team = $roomOwner->getTeam();
$phoneNumber = $roomOwner->getSoftPhoneInboundDestinationNumber();
$callerId = $data->getCallerId();
$callerCallSid = $data->getCallSid();
$now = now();
if (! $this->activityService->teamCanDial($roomOwner->getTeam(), $roomOwner->softphone_inbound_destination)) {
$region = getRegionByNumber($roomOwner->softphone_inbound_destination, $roomOwner->getCountryCode());
throw new LogicException(
sprintf(
'Sorry, dialing %s is not available with your subscription.'
. ' Please contact your manager to enable additional destinations.',
$region ?? ' this number',
),
);
}
$lead = $account = $opportunity = $contact = $stage = null;
try {
$crmService = $this->crmProviderRegistry->get($roomOwner->getTeam()->crm->provider);
$crmService->setUser($roomOwner);
[$lead, $account, $opportunity, $contact, $stage] = $crmService->matchByPhone(
$callerId,
null,
$roomOwner->getId()
);
} catch (\Throwable $throwable) {
$this->logger->error(__METHOD__ . ': crm exception', [
'exception' => $throwable,
]);
// maybe their crm is disconnected, but this shouldn't prevent an inbound call from happening
}
/** @var Models\Activity $activity */
$activity = $roomOwner->activities()->create([
'type' => Models\Activity::TYPE_SOFTPHONE_INBOUND,
'provider' => Models\Activity::PROVIDER_TWILIO,
'crm_configuration_id' => $team->crm_id,
'lead_id' => $lead->id ?? null,
'account_id' => $account->id ?? null,
'contact_id' => $contact->id ?? null,
'opportunity_id' => $opportunity->id ?? null,
'stage_id' => $stage->id ?? null,
'status' => Models\Activity::STATUS_RINGING,
'recording_state' => Models\Activity::RECORDING_OFF,
'recording_reason_code' => $this->getVoiceRecordingReasonCode($team, $callerId),
'scheduled_start_time' => $now,
]);
/** @var Models\Session $session */
$session = $activity->sessions()->create([
'type' => Models\Session::TYPE_DIALER,
'region_id' => $roomOwner->getRegionId(),
'is_muted' => false,
]);
/** @var Models\Participant $caller */
$caller = $activity->participants()->create([
'lead_id' => $activity->lead_id ?? null,
'contact_id' => $activity->contact_id ?? null,
'phone_number' => $callerId,
'name' => $activity->prospect_name,
'enter_time' => $now,
]);
$caller->connections()->create([
'telephony_provider_id' => $callerCallSid,
'session_id' => $session->getId(),
'phone' => $callerId,
'direction' => 'inbound',
'type' => Connection::TYPE_PSTN,
'opened_at' => $now,
]);
/** @var Models\Participant $callee */
$callee = $activity->participants()->create([
'user_id' => $roomOwner->id,
'email' => $roomOwner->email,
'name' => $roomOwner->name,
'phone_number' => $phoneNumber,
]);
$callee->connections()->create([
'session_id' => $session->getId(),
'direction' => 'outbound-api',
'phone' => $phoneNumber,
'type' => Connection::TYPE_PSTN,
]);
$activity->update([
'from_participant_id' => $caller->id,
'to_participant_id' => $callee->id,
]);
$this->logger->debug(__METHOD__ . ': done', [
'callSid' => $data->getCallSid(),
'activity' => $activity->id_string,
'session' => $session->id_string,
'caller' => $caller->id_string,
'callee' => $callee->id_string,
]);
$activity->refresh();
return $activity;
}
private function getVoiceRecordingReasonCode(Models\Team $team, string $phoneNumber): int
{
$this->logger->debug(__METHOD__, [
'team' => $team->id_string,
'phone' => $phoneNumber,
]);
if (
! $team->hasComplianceModeRecordingPrompt()
&& ! $team->hasComplianceModeRecordingRestrictToOneSide()
&& ! $team->hasComplianceModeRecordingRestrictRecording()
) {
return 0;
}
/** @var Models\VoiceConsentPrefix|null $voiceConsentPolicy */
$voiceConsentPolicy = Models\VoiceConsentPrefix::query()
->whereRaw("? LIKE CONCAT(destination_prefix, '%')", [$phoneNumber])
->where(static function (Eloquent\Builder $builder) use ($team): void {
$builder
->whereNull('team_id')
->orWhere('team_id', $team->getId());
})
->orderByDesc('team_id')
->first();
if (! $voiceConsentPolicy instanceof Models\VoiceConsentPrefix || $voiceConsentPolicy->isAllowed()) {
return 0;
}
if ($team->hasComplianceModeRecordingPrompt()) {
// This number requires consent from the other party before recording the call.
return Models\Activity::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT;
}
if ($team->hasComplianceModeRecordingRestrictToOneSide()) {
return Models\Activity::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE;
}
if ($team->hasComplianceModeRecordingRestrictRecording()) {
return Models\Activity::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT;
}
return 0;
}
/**
* @throws ConfigurationException
* @throws TwilioException
*/
public function dialOrganiser(Models\Activity $activity): void
{
$this->logger->debug(__METHOD__, [
'activity' => $activity->id_string,
]);
/** @var Models\Participant $organiser */
$organiser = $activity->organizer;
$roomOwner = $activity->getUser();
$twilio = $this->twilioClientBuilder->build($activity->getTeam());
$canBeDialed =
$activity->isTypeSoftPhone()
&& ! $activity->hasStarted()
&& $activity->isPending()
&& $organiser->connections()
->where('type', '=', Connection::TYPE_PSTN)
->whereNull('opened_at')
->exists();
if (! $canBeDialed) {
throw new OutOfBoundsException('Cannot make an outbound call to this activity.');
}
/** @var Connection $organiserConnection */
$organiserConnection = $organiser->connections()
->where('type', '=', Connection::TYPE_PSTN)
->whereNull('opened_at')
->firstOrFail();
/** @var Models\Session $session */
$session = $organiserConnection->getSession();
$twilioConferenceSettings = $this->applyDefaultTwilioParticipantSettings($organiserConnection, [
'muted' => false,
'startConferenceOnEnter' => true,
'endConferenceOnExit' => true,
]);
// What number will the organizer see as caller id
$callerId = $roomOwner->getSoftPhoneNumber();
if ($callerId === null) {
$callee = $activity->participants()->whereNull('user_id')->first();
// This is a bridge call. We make it look like the callee is calling the organizer
$callerId = $callee->phone_number;
}
// What number will the prospect see as caller id
$calleeId = $organiser->getPhoneNumber();
$this->logger->debug(__METHOD__ . ': twilio call', [
'calleeId' => $calleeId,
'callerId' => $callerId,
]);
$twilioParticipant = $twilio->createParticipantInstance(
$session->id_string,
$callerId,
$calleeId,
$twilioConferenceSettings
);
$organiserConnection
->setTelephonyProviderId($twilioParticipant->callSid)
->save();
$session
->setTelephonyProviderId($twilioParticipant->conferenceSid)
->save();
$this->logger->debug(__METHOD__ . ': done', [
'activity' => $activity->id_string,
'session' => $session->id_string,
]);
}
public function dialCoach(Models\Activity $activity, Models\User $user): void
{
throw new \LogicException('Not implemented yet');
}
/**
* @throws ConfigurationException
* @throws TwilioException
*/
public function terminate(VO\ConferenceManager\ActivityTerminate $data): void
{
if (! $data instanceof VO\ConferenceManager\SoftphoneTerminate) {
throw new UnexpectedValueException(sprintf(
'Expecting an instance of "%s", but "%s" given.',
VO\ConferenceManager\SoftphoneTerminate::class,
\get_class($data)
));
}
$this->logger->debug(__METHOD__, [
'activity' => $data->getActivity()->id_string,
'user' => $data->getUser()->id_string,
]);
$activity = $data->getActivity();
$roomOwner = $activity->getUser();
$isCancelling = ! $activity->isInFiniteState() && ! $activity->isInProgress();
if ($isCancelling) {
$activity
->setStatus(Models\Activity::STATUS_CANCELLED)
->save();
}
/** @var Models\Session $session */
$session = $activity->sessions->first();
/** @var Models\Participant $organiser */
$organiser = $activity->organizer;
/** @var Connection $organiserConnection */
$organiserConnection = $organiser->connections()
->whereIn('type', [
Connection::TYPE_WEBRTC,
Connection::TYPE_PSTN,
])
->firstOrFail();
if (! $organiserConnection->hasTelephonyProviderId()) {
throw new LogicException(
'Unable to terminate call as we do not yet know the organiser telephony provider id',
);
}
$twilioClient = $this->twilioClientBuilder->build($activity->getTeam());
$twilioClient->terminateVoiceCall($organiserConnection->getTelephonyProviderId());
$session->hasTelephonyProviderId()
&& $twilioClient->terminateConference($session->getTelephonyProviderId());
$this->logger->debug(__METHOD__ . ': done', [
'activity' => $activity->id_string,
'user' => $roomOwner->id_string,
'session' => $session->id_string,
]);
}
public function answer(VO\ConferenceManager\ActivityAnswer $data): TwiML\VoiceResponse
{
$this->logger->debug(__METHOD__, [
'data' => $data,
]);
if ($data instanceof VO\ConferenceManager\SoftPhoneInboundAnswer) {
return $this->answerInboundCall($data);
}
if ($data instanceof VO\ConferenceManager\SoftPhoneOutboundAnswer) {
return $this->answerOutboundCall($data);
}
throw new LogicException('Unable to answer - not supported activity answer instance');
}
private function answerInboundCall(VO\ConferenceManager\SoftPhoneInboundAnswer $data): TwiML\VoiceResponse
{
$this->logger->debug(__METHOD__, [
'callSid' => $data->getCallSid(),
]);
$dateTime = now();
$activity = $this->create(
new VO\ConferenceManager\SoftPhoneInboundCreate(
$data->getCallerId(),
$data->getCallSid(),
$data->getUser()
)
);
/** @var Models\Participant $activityGuest */
$activityGuest = $activity->from;
$activityGuest
->setEnterTime($dateTime)
->save();
/** @var Connection $connection */
$connection = $activityGuest->connections()
->where('type', Connection::TYPE_PSTN)
->firstOrFail();
$connection
->setTelephonyProviderId($data->getCallSid())
->setOpenedAt($dateTime)
->save();
event(new Events\Activities\Connections\Opened($connection));
return $this->joinTwilioConference($connection, [
'startConferenceOnEnter' => true,
'endConferenceOnExit' => true,
'muted' => false,
]);
}
private function answerOutboundCall(VO\ConferenceManager\SoftPhoneOutboundAnswer $data): TwiML\VoiceResponse
{
$connection = $data->getConnection();
$participant = $connection->getParticipant();
$activity = $data->getActivity();
$organiser = $activity->organizer;
$dateTime = now();
$this->logger->debug(__METHOD__, [
'callSid' => $data->getCallSid(),
'connection' => $connection->id_string,
'participant' => $participant->id_string,
'activity' => $activity->id_string,
]);
if (! $participant->hasEnterTime()) {
$participant->update([
'enter_time' => $dateTime,
]);
}
$connection->update([
'is_muted' => $participant->isCoach(),
'opened_at' => $dateTime,
]);
event(new Events\Activities\Connections\Opened($connection));
if ($participant->isCoach()) {
/** @var Connection $roomOwnerConnection */
$roomOwnerConnection = $organiser->connections()->openCall()->firstOrFail();
return $this->joinTwilioConference(
$connection,
[
'coach' => $roomOwnerConnection->getTelephonyProviderId(),
]
);
}
return $this->joinTwilioConference(
$connection,
[
'startConferenceOnEnter' => true,
'endConferenceOnExit' => true,
'muted' => false,
]
);
}
private function determineUserCallerId(Models\User $user): string
{
if ($user->hasCallerId()) {
return $user->getCallerId();
}
// TODO: We should require a caller id to be verified before using the dialer
return $user->getSoftPhoneNumber() ?? $user->phone;
}
private function isRestExceptionAboutTwilioConferenceNotFound(string $exceptionMessage): bool
{
$startsWith = '[HTTP 404] Unable to create record: The requested resource';
$endsWith = 'was not found';
return Str::startsWith($exceptionMessage, $startsWith)
&& Str::endsWith($exceptionMessage, $endsWith);
}
/**
* @throws RestException
* @throws ConfigurationException
* @throws TwilioException
*/
public function dialOtherParty(Connection $callerConnection): self
{
$session = $callerConnection->getSession();
$activity = $session->getActivity();
$roomOwner = $activity->getUser();
$twilio = $this->twilioClientBuilder->build($activity->getTeam());
$this->logger->debug(__METHOD__, [
'session' => $session->id_string,
'activity' => $activity->id_string,
'user' => $roomOwner->id_string,
'connection' => $callerConnection->id_string,
]);
if (! $activity->isTypeSoftPhone() && ! $activity->isTypeSoftphoneInbound()) {
throw new UnexpectedValueException('Unexpected activity type');
}
$callee = $activity->to;
$calleeId = $callee->getPhoneNumber();
/** @var Connection $calleeConnection */
$calleeConnection = $callee->connections()
->whereIn('type', [
Connection::TYPE_PSTN,
Connection::TYPE_WEBRTC,
])
->firstOrFail();
$caller = $activity->from;
// we need to take the number from the connection
// as the one we store on participant level might be the one we call to the rep via PSTN mode
$callerId = $callerConnection->getPhoneNumber();
if (! $caller->is($callerConnection->getParticipant())) {
throw new LogicException(sprintf(
'Unexpected caller participant. Expected: "%s", Actual: "%s"',
$caller->id_string,
$callerConnection->getParticipant()->id_string
));
}
$twilioConferenceSettings = [
'muted' => false,
'startConferenceOnEnter' => true,
'endConferenceOnExit' => true,
];
$hasInboundRecording = $activity->isTypeSoftphoneInbound()
&& $roomOwner->checkSoftphoneInboundRecordPreference();
$hasOutboundRecording = $activity->isTypeSoftPhone()
&& $roomOwner->checkSoftphoneOutboundRecordPreference();
$isRecordingEnabled = $hasInboundRecording || $hasOutboundRecording;
$isRecordingRestricted = $activity->hasRecordingReasonCompliancePrompted()
|| $activity->hasRecordingReasonComplianceRestricted();
if ($isRecordingEnabled && ! $isRecordingRestricted) {
$twilioConferenceSettings = array_merge($twilioConferenceSettings, [
'record' => true,
'recordingChannels' => 'dual',
'recordingStatusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.recording.event'),
'recordingStatusCallbackMethod' => 'POST',
'recordingStatusCallbackEvent' => 'in-progress completed absent',
]);
if ($activity->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {
$twilioConferenceSettings['recordingTrack'] = $activity->isTypeSoftPhone()
? 'outbound'
: 'inbound';
}
}
try {
if ($activity->hasRecordingReasonCompliancePrompted()) {
$this->logger->info('[Softphone] Request compliance prompt via outbound call', [
'activity_uuid' => $activity->getUuid(),
'session' => $session->id_string,
'conference_sid' => $session->getTelephonyProviderId(),
]);
$callInstance = $twilio->createCall(
$callerId,
$calleeId,
$this->urlGenerator->route('jiminny.webhook.softphone.compliance.prompt', [
'session' => $session->id_string,
'connection' => $calleeConnection->id_string,
]),
$this->applyDefaultTwilioParticipantSettings($calleeConnection, $twilioConferenceSettings)
);
$calleeConnection->update([
'telephony_provider_id' => $callInstance->sid,
'parent_connection_id' => $callerConnection->getId(),
]);
} else {
$twilioParticipantConnection = $twilio->createParticipantInstance(
$session->getTelephonyProviderId(),
$callerId,
$calleeId,
$this->applyDefaultTwilioParticipantSettings($calleeConnection, $twilioConferenceSettings)
);
$calleeConnection->update([
'telephony_provider_id' => $twilioParticipantConnection->callSid,
]);
}
} catch (RestException $restException) {
if (! $this->isRestExceptionAboutTwilioConferenceNotFound($restException->getMessage())) {
throw $restException;
}
if (! $activity->isInFiniteState()) {
$activity
->setStatus(Models\Activity::STATUS_CANCELLED)
->save();
$message = __METHOD__ . ': activity.status -> cancelled';
} else {
$message = sprintf(
__METHOD__ . ': not setting to cancelled, activity.status is %s',
$activity->getStatus()
);
}
$this->logger->info($message, [
'activity' => $activity->id_string,
'exception' => $restException,
]);
}
$this->logger->debug(__METHOD__ . ': done', [
'session' => $session->id_string,
'activity' => $activity->id_string,
'user' => $roomOwner->id_string,
'connection' => $callerConnection->id_string,
]);
return $this;
}
private function applyDefaultTwilioParticipantSettings(Connection $connection, array $override = []): array
{
$session = $connection->getSession();
$default = [
'beep' => false,
'muted' => true,
'startConferenceOnEnter' => true,
'endConferenceOnExit' => false,
'record' => false,
'waitUrl' => '',
'statusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.participant.event', [
'connection' => $connection->id_string,
]),
'statusCallbackEvent' => [
'initiated',
'ringing',
'answered',
'completed',
],
'statusCallbackMethod' => 'POST',
'conferenceStatusCallbackEvent' => implode(' ', [
'start',
'end',
'join',
'leave',
'mute',
'hold',
]),
'conferenceStatusCallbackMethod' => 'POST',
'conferenceStatusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.conference.event', [
'session' => $session->getIdString(),
]),
];
if ($session->hasRegion()) {
$default['region'] = $session->getRegion()->getName();
}
return array_merge($default, $override);
}
private function applyDefaultTwilioConferenceSettings(Models\Session $session, array $override = []): array
{
$default = [
'beep' => false,
'muted' => true,
'startConferenceOnEnter' => false,
'endConferenceOnExit' => false,
'waitUrl' => '',
'statusCallbackEvent' => implode(' ', [
'start',
'end',
'join',
'leave',
'mute',
'hold',
// 'speaker',
]),
'statusCallbackMethod' => 'POST',
'statusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.conference.event', [
'session' => $session->getIdString(),
]),
];
if ($session->hasRegion()) {
$default['region'] = $session->getRegion()->getName();
}
return array_merge($default, $override);
}
private function joinTwilioConference(Connection $connection, array $options = []): TwiML\VoiceResponse
{
$session = $connection->getSession();
$activity = $session->getActivity();
$roomOwner = $activity->getUser();
$this->logger->debug(__METHOD__, [
'connection' => $connection->id_string,
'session' => $session->id_string,
'activity' => $activity->id_string,
'user' => $roomOwner->id_string,
]);
$voiceResponse = new TwiML\VoiceResponse();
$voiceResponse->dial()
->setAction($this->urlGenerator->route('jiminny.webhook.softphone.participant.event', [
'connection' => $connection->id_string,
]))
->conference(
$session->getIdString(),
$this->applyDefaultTwilioConferenceSettings($session, $options)
);
$this->logger->debug(__METHOD__ . ': done', [
'session' => $session->id_string,
'result' => $voiceResponse,
]);
return $voiceResponse;
}
}
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Connections","depth":5,"bounds":{"left":0.83610374,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"UserInvitationDTOTest","depth":6,"bounds":{"left":0.85139626,"top":0.019952115,"width":0.06416223,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Run 'UserInvitationDTOTest'","depth":6,"bounds":{"left":0.9155585,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Debug 'UserInvitationDTOTest'","depth":6,"bounds":{"left":0.9268617,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"More Actions","depth":6,"bounds":{"left":0.9381649,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"JetBrains AI","depth":5,"bounds":{"left":0.96609044,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Search Everywhere","depth":5,"bounds":{"left":0.9773936,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"IDE and Project Settings","depth":5,"bounds":{"left":0.9886968,"top":0.019952115,"width":0.011303186,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.042220745,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Http\\Requests\\Settings\\Teams;\n\nuse Jiminny\\Http\\Requests\\ValidatesBillingAddresses;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\User;\nuse Illuminate\\Foundation\\Http\\FormRequest;\nuse Jiminny\\Utils\\DomainResolver;\n\nfinal class CreateTeamRequest extends FormRequest\n{\n use ValidatesBillingAddresses;\n\n public function authorize(): bool\n {\n return true;\n }\n\n public function rules(): array\n {\n $existingFeatures = implode(',', FeatureEnum::names());\n\n $rules = [\n 'name' => ['required', 'string', 'max:150'],\n 'owner_email' => ['required', 'email'],\n 'owner_role' => ['required', 'in:' . implode(',', [\n User::ROLE_RECORDER,\n User::ROLE_ANALYST,\n ])],\n 'account_id' => ['required', 'uuid:accounts'],\n 'calendar' => ['required', 'string', 'max:150'],\n 'crm' => ['required', 'string', 'max:150'],\n 'features' => ['array'],\n 'features.*' => ['in:' . $existingFeatures],\n 'domain' => ['sometimes', 'nullable', 'max:150'],\n 'tier_id' => ['required', 'uuid:tiers'],\n 'partner_id' => ['sometimes', 'nullable', 'uuid:partners'],\n ];\n\n $features = $this->input('features');\n if (in_array(FeatureEnum::DIALER->name, $features)) {\n // Add Billing address rules\n $rules += $this->getBillingAddressRules();\n }\n\n return $rules;\n }\n\n public function getOwnerEmail(): string\n {\n return $this->input('owner_email');\n }\n\n public function getOwnerRole(): string\n {\n return $this->input('owner_role');\n }\n\n public function getDomain(): ?string\n {\n $domain = $this->input('domain');\n\n if ($domain === null) {\n $domain = DomainResolver::fromEmail($this->getOwnerEmail());\n } else {\n $domain = DomainResolver::fromUrl($domain);\n }\n\n return $domain;\n }\n}","depth":4,"bounds":{"left":0.15724733,"top":0.09736632,"width":0.26894948,"height":0.90263367},"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Http\\Requests\\Settings\\Teams;\n\nuse Jiminny\\Http\\Requests\\ValidatesBillingAddresses;\nuse Jiminny\\Models\\Feature\\FeatureEnum;\nuse Jiminny\\Models\\User;\nuse Illuminate\\Foundation\\Http\\FormRequest;\nuse Jiminny\\Utils\\DomainResolver;\n\nfinal class CreateTeamRequest extends FormRequest\n{\n use ValidatesBillingAddresses;\n\n public function authorize(): bool\n {\n return true;\n }\n\n public function rules(): array\n {\n $existingFeatures = implode(',', FeatureEnum::names());\n\n $rules = [\n 'name' => ['required', 'string', 'max:150'],\n 'owner_email' => ['required', 'email'],\n 'owner_role' => ['required', 'in:' . implode(',', [\n User::ROLE_RECORDER,\n User::ROLE_ANALYST,\n ])],\n 'account_id' => ['required', 'uuid:accounts'],\n 'calendar' => ['required', 'string', 'max:150'],\n 'crm' => ['required', 'string', 'max:150'],\n 'features' => ['array'],\n 'features.*' => ['in:' . $existingFeatures],\n 'domain' => ['sometimes', 'nullable', 'max:150'],\n 'tier_id' => ['required', 'uuid:tiers'],\n 'partner_id' => ['sometimes', 'nullable', 'uuid:partners'],\n ];\n\n $features = $this->input('features');\n if (in_array(FeatureEnum::DIALER->name, $features)) {\n // Add Billing address rules\n $rules += $this->getBillingAddressRules();\n }\n\n return $rules;\n }\n\n public function getOwnerEmail(): string\n {\n return $this->input('owner_email');\n }\n\n public function getOwnerRole(): string\n {\n return $this->input('owner_role');\n }\n\n public function getDomain(): ?string\n {\n $domain = $this->input('domain');\n\n if ($domain === null) {\n $domain = DomainResolver::fromEmail($this->getOwnerEmail());\n } else {\n $domain = DomainResolver::fromUrl($domain);\n }\n\n return $domain;\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":true,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.042220745,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"8","depth":4,"bounds":{"left":0.7024601,"top":0.12529927,"width":0.007978723,"height":0.015163607},"on_screen":true,"role_description":"text"},{"role":"AXStaticText","text":"1","depth":4,"bounds":{"left":0.7124335,"top":0.12529927,"width":0.00731383,"height":0.015163607},"on_screen":true,"role_description":"text"},{"role":"AXButton","text":"Previous Highlighted Error","depth":4,"bounds":{"left":0.72140956,"top":0.123703115,"width":0.00731383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Next Highlighted Error","depth":4,"bounds":{"left":0.7287234,"top":0.123703115,"width":0.006981383,"height":0.018355945},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXTextArea","text":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Component\\Twilio\\Conference\\ConferenceManager;\n\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Support\\Str;\nuse Jiminny\\Component\\ElasticSearch\\Model\\Observer;\nuse Jiminny\\Component\\Twilio\\Conference\\ConferenceManager;\nuse Jiminny\\Component\\Twilio\\Exception\\OutOfBoundsException;\nuse Jiminny\\Component\\Twilio\\Exception\\UnexpectedValueException;\nuse Jiminny\\Component\\Twilio\\Resolver;\nuse Jiminny\\Component\\Twilio\\VO;\nuse Jiminny\\Component\\UrlGenerator\\Webhook;\nuse Jiminny\\Events;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Services\\ActivityService;\nuse Jiminny\\Services\\Crm\\CachedCrmServiceDecorator;\nuse Jiminny\\Services\\Crm\\ProviderRegistry;\nuse Jiminny\\Services\\Telephony\\TwilioClientBuilder;\nuse Psr\\Log\\LoggerInterface;\nuse Twilio\\Exceptions\\ConfigurationException;\nuse Twilio\\Exceptions\\RestException;\nuse Twilio\\Exceptions\\TwilioException;\nuse Twilio\\TwiML;\n\nfinal readonly class SoftPhoneManager implements ConferenceManager\n{\n public const int COMPLIANCE_PROMPT_TIMEOUT_SECONDS = 20;\n public const string COMPLIANCE_PROMPT_ACCEPT_DIGIT = '1';\n\n public function __construct(\n private ProviderRegistry $crmProviderRegistry,\n private Webhook $urlGenerator,\n private ActivityService $activityService,\n private LoggerInterface $logger,\n private TwilioClientBuilder $twilioClientBuilder,\n ) {\n }\n\n public function create(VO\\ConferenceManager\\ActivityCreate $data): Models\\Activity\n {\n $this->logger->debug(__METHOD__, [\n 'data' => $data,\n 'instanceof' => get_class($data),\n ]);\n\n $activity = Observer::skipEvents(function () use ($data) {\n if ($data instanceof VO\\ConferenceManager\\SoftPhoneInboundCreate) {\n $activity = $this->createInboundActivity($data);\n } elseif ($data instanceof VO\\ConferenceManager\\SoftPhoneOutboundCreate) {\n $activity = $this->createOutboundActivity($data);\n } else {\n throw new LogicException(sprintf(\n 'Unknown softphone implementation: %s',\n get_class($data)\n ));\n }\n\n return $activity;\n });\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'instanceof' => get_class($data),\n 'activity' => $activity->id_string,\n ]);\n\n return $activity;\n }\n\n private function createOutboundActivity(VO\\ConferenceManager\\SoftPhoneOutboundCreate $data): Models\\Activity\n {\n $startTime = microtime(true);\n $this->logger->debug(__METHOD__, [\n 'data' => $data,\n ]);\n\n $now = now();\n $user = $data->getUser();\n $team = $user->getTeam();\n $device = $data->getDevice();\n $phoneNumber = $data->getPhoneNumber();\n $route = $data->getPhoneRoute();\n\n if (! $this->activityService->teamCanDial($team, $phoneNumber)) {\n $region = getRegionByNumber($phoneNumber, $user->getCountryCode());\n\n throw new LogicException(sprintf(\n 'Sorry, dialing %s is not available with your subscription.'\n . ' Please contact your manager to enable additional destinations.',\n $region ?? 'this number'\n ));\n }\n\n $lead = null;\n $account = null;\n $contact = null;\n $stage = null;\n $opportunity = null;\n\n // Setup services.\n $crmService = $this->crmProviderRegistry->get($team->crm->provider);\n\n if (! $user->isCrmRequired()) {\n $crmService->setUser($user->team->owner);\n } else {\n $crmService->setUser($user);\n }\n\n $prospectId = $data->getProspectId();\n\n try {\n if ($prospectId !== null) {\n $crmStart = microtime(true);\n $this->logger->info('[SoftPhoneManager] Starting CRM parseRecords', [\n 'prospect_id' => $prospectId,\n 'object_type' => $data->getObjectType(),\n ]);\n [$lead, $account, $opportunity, $contact, $stage] = $crmService->parseRecords(\n $prospectId,\n $data->getObjectType()\n );\n $this->logger->info('[SoftPhoneManager] CRM parseRecords completed', [\n 'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),\n 'parse_duration_ms' => round((microtime(true) - $crmStart) * 1000, 2),\n 'found_lead' => $lead !== null,\n 'found_account' => $account !== null,\n 'found_opportunity' => $opportunity !== null,\n 'found_contact' => $contact !== null,\n ]);\n\n // Try to attach a contact if we have an opportunity.\n if ($opportunity !== null && $contact === null) {\n $matchStart = microtime(true);\n $this->logger->info('[SoftPhoneManager] Starting CRM matchByPhone');\n [, , , $contact, ] = $crmService->matchByPhone(\n $data->getPhoneNumber(),\n $data->getRawPhoneNumber(),\n $user->getId()\n );\n $this->logger->info('[SoftPhoneManager] CRM matchByPhone completed', [\n 'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),\n 'match_duration_ms' => round((microtime(true) - $matchStart) * 1000, 2),\n 'found_contact' => $contact !== null,\n ]);\n }\n } else {\n $decorator = resolve(CachedCrmServiceDecorator::class);\n $decorator->setCrmService($crmService);\n\n [$lead, $account, $opportunity, $contact, $stage] = $decorator->matchByPhone(\n $data->getPhoneNumber(),\n $data->getRawPhoneNumber(),\n $user->getId()\n );\n }\n } catch (\\Throwable $throwable) {\n $this->logger->error('[' . $crmService->getDisplayName() . '] Error looking up customer', [\n 'exception' => $throwable,\n ]);\n // maybe their crm is disconnected, but this shouldn't prevent an outbound call from happening.\n }\n\n if ($data->hasProspectStage()) {\n /** @var Models\\Stage $stage */\n $stage = $team->crm->stages()->uuid($data->getProspectStage());\n }\n\n $dbStart = microtime(true);\n $this->logger->info('[SoftPhoneManager] Starting activity creation in DB');\n $activity = $user->activities()->create([\n 'type' => Models\\Activity::TYPE_SOFTPHONE,\n 'provider' => Models\\Activity::PROVIDER_TWILIO,\n 'device_id' => $device->id ?? null,\n 'crm_configuration_id' => $team->crm_id,\n 'lead_id' => $lead->id ?? null,\n 'account_id' => $account->id ?? null,\n 'contact_id' => $contact->id ?? null,\n 'opportunity_id' => $opportunity->id ?? null,\n 'value' => $opportunity ? $opportunity->value : null,\n 'stage_id' => $stage->id ?? null,\n 'status' => Models\\Activity::STATUS_PENDING,\n 'recording_state' => Models\\Activity::RECORDING_OFF,\n 'recording_reason_code' => $this->getVoiceRecordingReasonCode($team, $phoneNumber),\n 'scheduled_start_time' => $now,\n ]);\n $this->logger->info('[SoftPhoneManager] Activity created in DB', [\n 'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),\n 'db_duration_ms' => round((microtime(true) - $dbStart) * 1000, 2),\n 'activity_id' => $activity->id ?? null,\n ]);\n\n if (! $activity instanceof Models\\Activity) {\n throw new LogicException('Activity model expected');\n }\n\n $regionId = null;\n if ($user->hasRegionId()) {\n $regionId = $user->getRegionId();\n } elseif ($data->hasRegion()) {\n $regionId = $data->getRegion()->getId();\n }\n\n /** @var Models\\Session $session */\n $session = $activity->sessions()->create([\n 'type' => Models\\Session::TYPE_DIALER,\n 'region_id' => $regionId,\n 'is_muted' => false,\n ]);\n\n $phoneRouteResolver = new Resolver\\PhoneRouteResolver($user, $route);\n $phoneNumberOrigin = $phoneRouteResolver->getPhoneNumberOrigin();\n $connectionType = $phoneRouteResolver->getConnectionType();\n $callerId = $this->determineUserCallerId($user);\n\n /** @var Models\\Participant $caller */\n $caller = $activity->participants()->create([\n 'user_id' => $user->id,\n 'email' => $user->email,\n 'name' => $user->name,\n 'phone_number' => $phoneRouteResolver->mustUsePSTN()\n ? $phoneNumberOrigin\n : $callerId,\n ]);\n\n $caller->connections()->create([\n 'session_id' => $session->getId(),\n 'direction' => $phoneRouteResolver->mustUsePSTN() ? 'outbound-api' : 'outbound',\n 'phone' => $callerId,\n 'type' => $connectionType,\n ]);\n\n /** @var Models\\Participant $callee */\n $callee = $activity->participants()->create([\n 'lead_id' => $activity->lead_id ?? null,\n 'contact_id' => $activity->contact_id ?? null,\n 'phone_number' => $phoneNumber,\n 'name' => $activity->prospect_name,\n ]);\n\n $callee->connections()->create([\n 'session_id' => $session->getId(),\n 'phone' => $phoneNumber,\n 'direction' => 'outbound-api',\n 'type' => Connection::TYPE_PSTN,\n ]);\n\n $activity->update([\n 'from_participant_id' => $caller->id,\n 'to_participant_id' => $callee->id,\n ]);\n\n $activity->refresh();\n\n $this->logger->info('[SoftPhoneManager] createOutboundActivity completed', [\n 'total_duration_ms' => round((microtime(true) - $startTime) * 1000, 2),\n 'activity_id' => $activity->id_string,\n ]);\n $this->logger->debug(__METHOD__ . ': done', [\n 'data' => $data,\n 'activity' => $activity->id_string,\n 'session' => $session->id_string,\n 'caller' => $caller->id_string,\n 'callee' => $callee->id_string,\n ]);\n\n return $activity;\n }\n\n private function createInboundActivity(VO\\ConferenceManager\\SoftPhoneInboundCreate $data): Models\\Activity\n {\n $this->logger->debug(__METHOD__, [\n 'callSid' => $data->getCallSid(),\n ]);\n\n $roomOwner = $data->getUser();\n $team = $roomOwner->getTeam();\n $phoneNumber = $roomOwner->getSoftPhoneInboundDestinationNumber();\n $callerId = $data->getCallerId();\n $callerCallSid = $data->getCallSid();\n\n $now = now();\n\n if (! $this->activityService->teamCanDial($roomOwner->getTeam(), $roomOwner->softphone_inbound_destination)) {\n $region = getRegionByNumber($roomOwner->softphone_inbound_destination, $roomOwner->getCountryCode());\n\n throw new LogicException(\n sprintf(\n 'Sorry, dialing %s is not available with your subscription.'\n . ' Please contact your manager to enable additional destinations.',\n $region ?? ' this number',\n ),\n );\n }\n\n $lead = $account = $opportunity = $contact = $stage = null;\n\n try {\n $crmService = $this->crmProviderRegistry->get($roomOwner->getTeam()->crm->provider);\n $crmService->setUser($roomOwner);\n\n [$lead, $account, $opportunity, $contact, $stage] = $crmService->matchByPhone(\n $callerId,\n null,\n $roomOwner->getId()\n );\n } catch (\\Throwable $throwable) {\n $this->logger->error(__METHOD__ . ': crm exception', [\n 'exception' => $throwable,\n ]);\n // maybe their crm is disconnected, but this shouldn't prevent an inbound call from happening\n }\n\n /** @var Models\\Activity $activity */\n $activity = $roomOwner->activities()->create([\n 'type' => Models\\Activity::TYPE_SOFTPHONE_INBOUND,\n 'provider' => Models\\Activity::PROVIDER_TWILIO,\n 'crm_configuration_id' => $team->crm_id,\n 'lead_id' => $lead->id ?? null,\n 'account_id' => $account->id ?? null,\n 'contact_id' => $contact->id ?? null,\n 'opportunity_id' => $opportunity->id ?? null,\n 'stage_id' => $stage->id ?? null,\n 'status' => Models\\Activity::STATUS_RINGING,\n 'recording_state' => Models\\Activity::RECORDING_OFF,\n 'recording_reason_code' => $this->getVoiceRecordingReasonCode($team, $callerId),\n 'scheduled_start_time' => $now,\n ]);\n\n /** @var Models\\Session $session */\n $session = $activity->sessions()->create([\n 'type' => Models\\Session::TYPE_DIALER,\n 'region_id' => $roomOwner->getRegionId(),\n 'is_muted' => false,\n ]);\n\n /** @var Models\\Participant $caller */\n $caller = $activity->participants()->create([\n 'lead_id' => $activity->lead_id ?? null,\n 'contact_id' => $activity->contact_id ?? null,\n 'phone_number' => $callerId,\n 'name' => $activity->prospect_name,\n 'enter_time' => $now,\n ]);\n\n $caller->connections()->create([\n 'telephony_provider_id' => $callerCallSid,\n 'session_id' => $session->getId(),\n 'phone' => $callerId,\n 'direction' => 'inbound',\n 'type' => Connection::TYPE_PSTN,\n 'opened_at' => $now,\n ]);\n\n /** @var Models\\Participant $callee */\n $callee = $activity->participants()->create([\n 'user_id' => $roomOwner->id,\n 'email' => $roomOwner->email,\n 'name' => $roomOwner->name,\n 'phone_number' => $phoneNumber,\n ]);\n\n $callee->connections()->create([\n 'session_id' => $session->getId(),\n 'direction' => 'outbound-api',\n 'phone' => $phoneNumber,\n 'type' => Connection::TYPE_PSTN,\n ]);\n\n $activity->update([\n 'from_participant_id' => $caller->id,\n 'to_participant_id' => $callee->id,\n ]);\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'callSid' => $data->getCallSid(),\n 'activity' => $activity->id_string,\n 'session' => $session->id_string,\n 'caller' => $caller->id_string,\n 'callee' => $callee->id_string,\n ]);\n\n $activity->refresh();\n\n return $activity;\n }\n\n private function getVoiceRecordingReasonCode(Models\\Team $team, string $phoneNumber): int\n {\n $this->logger->debug(__METHOD__, [\n 'team' => $team->id_string,\n 'phone' => $phoneNumber,\n ]);\n\n if (\n ! $team->hasComplianceModeRecordingPrompt()\n && ! $team->hasComplianceModeRecordingRestrictToOneSide()\n && ! $team->hasComplianceModeRecordingRestrictRecording()\n ) {\n return 0;\n }\n\n /** @var Models\\VoiceConsentPrefix|null $voiceConsentPolicy */\n $voiceConsentPolicy = Models\\VoiceConsentPrefix::query()\n ->whereRaw(\"? LIKE CONCAT(destination_prefix, '%')\", [$phoneNumber])\n ->where(static function (Eloquent\\Builder $builder) use ($team): void {\n $builder\n ->whereNull('team_id')\n ->orWhere('team_id', $team->getId());\n })\n ->orderByDesc('team_id')\n ->first();\n\n if (! $voiceConsentPolicy instanceof Models\\VoiceConsentPrefix || $voiceConsentPolicy->isAllowed()) {\n return 0;\n }\n\n if ($team->hasComplianceModeRecordingPrompt()) {\n // This number requires consent from the other party before recording the call.\n return Models\\Activity::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT;\n }\n\n if ($team->hasComplianceModeRecordingRestrictToOneSide()) {\n return Models\\Activity::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE;\n }\n\n if ($team->hasComplianceModeRecordingRestrictRecording()) {\n return Models\\Activity::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT;\n }\n\n return 0;\n }\n\n /**\n * @throws ConfigurationException\n * @throws TwilioException\n */\n public function dialOrganiser(Models\\Activity $activity): void\n {\n $this->logger->debug(__METHOD__, [\n 'activity' => $activity->id_string,\n ]);\n\n /** @var Models\\Participant $organiser */\n $organiser = $activity->organizer;\n $roomOwner = $activity->getUser();\n $twilio = $this->twilioClientBuilder->build($activity->getTeam());\n\n $canBeDialed =\n $activity->isTypeSoftPhone()\n && ! $activity->hasStarted()\n && $activity->isPending()\n && $organiser->connections()\n ->where('type', '=', Connection::TYPE_PSTN)\n ->whereNull('opened_at')\n ->exists();\n\n if (! $canBeDialed) {\n throw new OutOfBoundsException('Cannot make an outbound call to this activity.');\n }\n\n /** @var Connection $organiserConnection */\n $organiserConnection = $organiser->connections()\n ->where('type', '=', Connection::TYPE_PSTN)\n ->whereNull('opened_at')\n ->firstOrFail();\n\n /** @var Models\\Session $session */\n $session = $organiserConnection->getSession();\n\n $twilioConferenceSettings = $this->applyDefaultTwilioParticipantSettings($organiserConnection, [\n 'muted' => false,\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => true,\n ]);\n\n // What number will the organizer see as caller id\n $callerId = $roomOwner->getSoftPhoneNumber();\n\n if ($callerId === null) {\n $callee = $activity->participants()->whereNull('user_id')->first();\n // This is a bridge call. We make it look like the callee is calling the organizer\n $callerId = $callee->phone_number;\n }\n\n // What number will the prospect see as caller id\n $calleeId = $organiser->getPhoneNumber();\n\n $this->logger->debug(__METHOD__ . ': twilio call', [\n 'calleeId' => $calleeId,\n 'callerId' => $callerId,\n ]);\n\n $twilioParticipant = $twilio->createParticipantInstance(\n $session->id_string,\n $callerId,\n $calleeId,\n $twilioConferenceSettings\n );\n\n $organiserConnection\n ->setTelephonyProviderId($twilioParticipant->callSid)\n ->save();\n\n $session\n ->setTelephonyProviderId($twilioParticipant->conferenceSid)\n ->save();\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'activity' => $activity->id_string,\n 'session' => $session->id_string,\n ]);\n }\n\n public function dialCoach(Models\\Activity $activity, Models\\User $user): void\n {\n throw new \\LogicException('Not implemented yet');\n }\n\n /**\n * @throws ConfigurationException\n * @throws TwilioException\n */\n public function terminate(VO\\ConferenceManager\\ActivityTerminate $data): void\n {\n if (! $data instanceof VO\\ConferenceManager\\SoftphoneTerminate) {\n throw new UnexpectedValueException(sprintf(\n 'Expecting an instance of \"%s\", but \"%s\" given.',\n VO\\ConferenceManager\\SoftphoneTerminate::class,\n \\get_class($data)\n ));\n }\n\n $this->logger->debug(__METHOD__, [\n 'activity' => $data->getActivity()->id_string,\n 'user' => $data->getUser()->id_string,\n ]);\n\n $activity = $data->getActivity();\n $roomOwner = $activity->getUser();\n\n $isCancelling = ! $activity->isInFiniteState() && ! $activity->isInProgress();\n\n if ($isCancelling) {\n $activity\n ->setStatus(Models\\Activity::STATUS_CANCELLED)\n ->save();\n }\n\n /** @var Models\\Session $session */\n $session = $activity->sessions->first();\n\n /** @var Models\\Participant $organiser */\n $organiser = $activity->organizer;\n\n /** @var Connection $organiserConnection */\n $organiserConnection = $organiser->connections()\n ->whereIn('type', [\n Connection::TYPE_WEBRTC,\n Connection::TYPE_PSTN,\n ])\n ->firstOrFail();\n\n if (! $organiserConnection->hasTelephonyProviderId()) {\n throw new LogicException(\n 'Unable to terminate call as we do not yet know the organiser telephony provider id',\n );\n }\n\n $twilioClient = $this->twilioClientBuilder->build($activity->getTeam());\n\n $twilioClient->terminateVoiceCall($organiserConnection->getTelephonyProviderId());\n\n $session->hasTelephonyProviderId()\n && $twilioClient->terminateConference($session->getTelephonyProviderId());\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'activity' => $activity->id_string,\n 'user' => $roomOwner->id_string,\n 'session' => $session->id_string,\n ]);\n }\n\n public function answer(VO\\ConferenceManager\\ActivityAnswer $data): TwiML\\VoiceResponse\n {\n $this->logger->debug(__METHOD__, [\n 'data' => $data,\n ]);\n\n if ($data instanceof VO\\ConferenceManager\\SoftPhoneInboundAnswer) {\n return $this->answerInboundCall($data);\n }\n\n if ($data instanceof VO\\ConferenceManager\\SoftPhoneOutboundAnswer) {\n return $this->answerOutboundCall($data);\n }\n\n throw new LogicException('Unable to answer - not supported activity answer instance');\n }\n\n private function answerInboundCall(VO\\ConferenceManager\\SoftPhoneInboundAnswer $data): TwiML\\VoiceResponse\n {\n $this->logger->debug(__METHOD__, [\n 'callSid' => $data->getCallSid(),\n ]);\n\n $dateTime = now();\n\n $activity = $this->create(\n new VO\\ConferenceManager\\SoftPhoneInboundCreate(\n $data->getCallerId(),\n $data->getCallSid(),\n $data->getUser()\n )\n );\n\n /** @var Models\\Participant $activityGuest */\n $activityGuest = $activity->from;\n\n $activityGuest\n ->setEnterTime($dateTime)\n ->save();\n\n /** @var Connection $connection */\n $connection = $activityGuest->connections()\n ->where('type', Connection::TYPE_PSTN)\n ->firstOrFail();\n\n $connection\n ->setTelephonyProviderId($data->getCallSid())\n ->setOpenedAt($dateTime)\n ->save();\n\n event(new Events\\Activities\\Connections\\Opened($connection));\n\n return $this->joinTwilioConference($connection, [\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => true,\n 'muted' => false,\n ]);\n }\n\n private function answerOutboundCall(VO\\ConferenceManager\\SoftPhoneOutboundAnswer $data): TwiML\\VoiceResponse\n {\n $connection = $data->getConnection();\n $participant = $connection->getParticipant();\n $activity = $data->getActivity();\n $organiser = $activity->organizer;\n $dateTime = now();\n\n $this->logger->debug(__METHOD__, [\n 'callSid' => $data->getCallSid(),\n 'connection' => $connection->id_string,\n 'participant' => $participant->id_string,\n 'activity' => $activity->id_string,\n ]);\n\n if (! $participant->hasEnterTime()) {\n $participant->update([\n 'enter_time' => $dateTime,\n ]);\n }\n\n $connection->update([\n 'is_muted' => $participant->isCoach(),\n 'opened_at' => $dateTime,\n ]);\n\n event(new Events\\Activities\\Connections\\Opened($connection));\n\n if ($participant->isCoach()) {\n /** @var Connection $roomOwnerConnection */\n $roomOwnerConnection = $organiser->connections()->openCall()->firstOrFail();\n\n return $this->joinTwilioConference(\n $connection,\n [\n 'coach' => $roomOwnerConnection->getTelephonyProviderId(),\n ]\n );\n }\n\n return $this->joinTwilioConference(\n $connection,\n [\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => true,\n 'muted' => false,\n ]\n );\n }\n\n private function determineUserCallerId(Models\\User $user): string\n {\n if ($user->hasCallerId()) {\n return $user->getCallerId();\n }\n\n // TODO: We should require a caller id to be verified before using the dialer\n return $user->getSoftPhoneNumber() ?? $user->phone;\n }\n\n private function isRestExceptionAboutTwilioConferenceNotFound(string $exceptionMessage): bool\n {\n $startsWith = '[HTTP 404] Unable to create record: The requested resource';\n $endsWith = 'was not found';\n\n return Str::startsWith($exceptionMessage, $startsWith)\n && Str::endsWith($exceptionMessage, $endsWith);\n }\n\n /**\n * @throws RestException\n * @throws ConfigurationException\n * @throws TwilioException\n */\n public function dialOtherParty(Connection $callerConnection): self\n {\n $session = $callerConnection->getSession();\n $activity = $session->getActivity();\n $roomOwner = $activity->getUser();\n $twilio = $this->twilioClientBuilder->build($activity->getTeam());\n\n $this->logger->debug(__METHOD__, [\n 'session' => $session->id_string,\n 'activity' => $activity->id_string,\n 'user' => $roomOwner->id_string,\n 'connection' => $callerConnection->id_string,\n ]);\n\n if (! $activity->isTypeSoftPhone() && ! $activity->isTypeSoftphoneInbound()) {\n throw new UnexpectedValueException('Unexpected activity type');\n }\n\n $callee = $activity->to;\n $calleeId = $callee->getPhoneNumber();\n\n /** @var Connection $calleeConnection */\n $calleeConnection = $callee->connections()\n ->whereIn('type', [\n Connection::TYPE_PSTN,\n Connection::TYPE_WEBRTC,\n ])\n ->firstOrFail();\n\n $caller = $activity->from;\n\n // we need to take the number from the connection\n // as the one we store on participant level might be the one we call to the rep via PSTN mode\n $callerId = $callerConnection->getPhoneNumber();\n\n if (! $caller->is($callerConnection->getParticipant())) {\n throw new LogicException(sprintf(\n 'Unexpected caller participant. Expected: \"%s\", Actual: \"%s\"',\n $caller->id_string,\n $callerConnection->getParticipant()->id_string\n ));\n }\n\n $twilioConferenceSettings = [\n 'muted' => false,\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => true,\n ];\n\n $hasInboundRecording = $activity->isTypeSoftphoneInbound()\n && $roomOwner->checkSoftphoneInboundRecordPreference();\n\n $hasOutboundRecording = $activity->isTypeSoftPhone()\n && $roomOwner->checkSoftphoneOutboundRecordPreference();\n\n $isRecordingEnabled = $hasInboundRecording || $hasOutboundRecording;\n\n $isRecordingRestricted = $activity->hasRecordingReasonCompliancePrompted()\n || $activity->hasRecordingReasonComplianceRestricted();\n\n if ($isRecordingEnabled && ! $isRecordingRestricted) {\n $twilioConferenceSettings = array_merge($twilioConferenceSettings, [\n 'record' => true,\n 'recordingChannels' => 'dual',\n 'recordingStatusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.recording.event'),\n 'recordingStatusCallbackMethod' => 'POST',\n 'recordingStatusCallbackEvent' => 'in-progress completed absent',\n ]);\n\n if ($activity->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n $twilioConferenceSettings['recordingTrack'] = $activity->isTypeSoftPhone()\n ? 'outbound'\n : 'inbound';\n }\n }\n\n try {\n if ($activity->hasRecordingReasonCompliancePrompted()) {\n $this->logger->info('[Softphone] Request compliance prompt via outbound call', [\n 'activity_uuid' => $activity->getUuid(),\n 'session' => $session->id_string,\n 'conference_sid' => $session->getTelephonyProviderId(),\n ]);\n\n $callInstance = $twilio->createCall(\n $callerId,\n $calleeId,\n $this->urlGenerator->route('jiminny.webhook.softphone.compliance.prompt', [\n 'session' => $session->id_string,\n 'connection' => $calleeConnection->id_string,\n ]),\n $this->applyDefaultTwilioParticipantSettings($calleeConnection, $twilioConferenceSettings)\n );\n\n $calleeConnection->update([\n 'telephony_provider_id' => $callInstance->sid,\n 'parent_connection_id' => $callerConnection->getId(),\n ]);\n } else {\n $twilioParticipantConnection = $twilio->createParticipantInstance(\n $session->getTelephonyProviderId(),\n $callerId,\n $calleeId,\n $this->applyDefaultTwilioParticipantSettings($calleeConnection, $twilioConferenceSettings)\n );\n\n $calleeConnection->update([\n 'telephony_provider_id' => $twilioParticipantConnection->callSid,\n ]);\n }\n } catch (RestException $restException) {\n if (! $this->isRestExceptionAboutTwilioConferenceNotFound($restException->getMessage())) {\n throw $restException;\n }\n\n if (! $activity->isInFiniteState()) {\n $activity\n ->setStatus(Models\\Activity::STATUS_CANCELLED)\n ->save();\n\n $message = __METHOD__ . ': activity.status -> cancelled';\n } else {\n $message = sprintf(\n __METHOD__ . ': not setting to cancelled, activity.status is %s',\n $activity->getStatus()\n );\n }\n\n $this->logger->info($message, [\n 'activity' => $activity->id_string,\n 'exception' => $restException,\n ]);\n }\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'session' => $session->id_string,\n 'activity' => $activity->id_string,\n 'user' => $roomOwner->id_string,\n 'connection' => $callerConnection->id_string,\n ]);\n\n return $this;\n }\n\n private function applyDefaultTwilioParticipantSettings(Connection $connection, array $override = []): array\n {\n $session = $connection->getSession();\n\n $default = [\n 'beep' => false,\n 'muted' => true,\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => false,\n 'record' => false,\n 'waitUrl' => '',\n 'statusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.participant.event', [\n 'connection' => $connection->id_string,\n ]),\n 'statusCallbackEvent' => [\n 'initiated',\n 'ringing',\n 'answered',\n 'completed',\n ],\n 'statusCallbackMethod' => 'POST',\n 'conferenceStatusCallbackEvent' => implode(' ', [\n 'start',\n 'end',\n 'join',\n 'leave',\n 'mute',\n 'hold',\n ]),\n 'conferenceStatusCallbackMethod' => 'POST',\n 'conferenceStatusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.conference.event', [\n 'session' => $session->getIdString(),\n ]),\n ];\n\n if ($session->hasRegion()) {\n $default['region'] = $session->getRegion()->getName();\n }\n\n return array_merge($default, $override);\n }\n\n private function applyDefaultTwilioConferenceSettings(Models\\Session $session, array $override = []): array\n {\n $default = [\n 'beep' => false,\n 'muted' => true,\n 'startConferenceOnEnter' => false,\n 'endConferenceOnExit' => false,\n 'waitUrl' => '',\n 'statusCallbackEvent' => implode(' ', [\n 'start',\n 'end',\n 'join',\n 'leave',\n 'mute',\n 'hold',\n// 'speaker',\n ]),\n 'statusCallbackMethod' => 'POST',\n 'statusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.conference.event', [\n 'session' => $session->getIdString(),\n ]),\n ];\n\n if ($session->hasRegion()) {\n $default['region'] = $session->getRegion()->getName();\n }\n\n return array_merge($default, $override);\n }\n\n private function joinTwilioConference(Connection $connection, array $options = []): TwiML\\VoiceResponse\n {\n $session = $connection->getSession();\n $activity = $session->getActivity();\n $roomOwner = $activity->getUser();\n\n $this->logger->debug(__METHOD__, [\n 'connection' => $connection->id_string,\n 'session' => $session->id_string,\n 'activity' => $activity->id_string,\n 'user' => $roomOwner->id_string,\n ]);\n\n $voiceResponse = new TwiML\\VoiceResponse();\n\n $voiceResponse->dial()\n ->setAction($this->urlGenerator->route('jiminny.webhook.softphone.participant.event', [\n 'connection' => $connection->id_string,\n ]))\n ->conference(\n $session->getIdString(),\n $this->applyDefaultTwilioConferenceSettings($session, $options)\n );\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'session' => $session->id_string,\n 'result' => $voiceResponse,\n ]);\n\n return $voiceResponse;\n }\n}","depth":4,"on_screen":true,"value":"<?php\n\ndeclare(strict_types=1);\n\nnamespace Jiminny\\Component\\Twilio\\Conference\\ConferenceManager;\n\nuse Illuminate\\Database\\Eloquent;\nuse Illuminate\\Support\\Str;\nuse Jiminny\\Component\\ElasticSearch\\Model\\Observer;\nuse Jiminny\\Component\\Twilio\\Conference\\ConferenceManager;\nuse Jiminny\\Component\\Twilio\\Exception\\OutOfBoundsException;\nuse Jiminny\\Component\\Twilio\\Exception\\UnexpectedValueException;\nuse Jiminny\\Component\\Twilio\\Resolver;\nuse Jiminny\\Component\\Twilio\\VO;\nuse Jiminny\\Component\\UrlGenerator\\Webhook;\nuse Jiminny\\Events;\nuse Jiminny\\Exceptions\\LogicException;\nuse Jiminny\\Models;\nuse Jiminny\\Models\\Participant\\Connection;\nuse Jiminny\\Services\\ActivityService;\nuse Jiminny\\Services\\Crm\\CachedCrmServiceDecorator;\nuse Jiminny\\Services\\Crm\\ProviderRegistry;\nuse Jiminny\\Services\\Telephony\\TwilioClientBuilder;\nuse Psr\\Log\\LoggerInterface;\nuse Twilio\\Exceptions\\ConfigurationException;\nuse Twilio\\Exceptions\\RestException;\nuse Twilio\\Exceptions\\TwilioException;\nuse Twilio\\TwiML;\n\nfinal readonly class SoftPhoneManager implements ConferenceManager\n{\n public const int COMPLIANCE_PROMPT_TIMEOUT_SECONDS = 20;\n public const string COMPLIANCE_PROMPT_ACCEPT_DIGIT = '1';\n\n public function __construct(\n private ProviderRegistry $crmProviderRegistry,\n private Webhook $urlGenerator,\n private ActivityService $activityService,\n private LoggerInterface $logger,\n private TwilioClientBuilder $twilioClientBuilder,\n ) {\n }\n\n public function create(VO\\ConferenceManager\\ActivityCreate $data): Models\\Activity\n {\n $this->logger->debug(__METHOD__, [\n 'data' => $data,\n 'instanceof' => get_class($data),\n ]);\n\n $activity = Observer::skipEvents(function () use ($data) {\n if ($data instanceof VO\\ConferenceManager\\SoftPhoneInboundCreate) {\n $activity = $this->createInboundActivity($data);\n } elseif ($data instanceof VO\\ConferenceManager\\SoftPhoneOutboundCreate) {\n $activity = $this->createOutboundActivity($data);\n } else {\n throw new LogicException(sprintf(\n 'Unknown softphone implementation: %s',\n get_class($data)\n ));\n }\n\n return $activity;\n });\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'instanceof' => get_class($data),\n 'activity' => $activity->id_string,\n ]);\n\n return $activity;\n }\n\n private function createOutboundActivity(VO\\ConferenceManager\\SoftPhoneOutboundCreate $data): Models\\Activity\n {\n $startTime = microtime(true);\n $this->logger->debug(__METHOD__, [\n 'data' => $data,\n ]);\n\n $now = now();\n $user = $data->getUser();\n $team = $user->getTeam();\n $device = $data->getDevice();\n $phoneNumber = $data->getPhoneNumber();\n $route = $data->getPhoneRoute();\n\n if (! $this->activityService->teamCanDial($team, $phoneNumber)) {\n $region = getRegionByNumber($phoneNumber, $user->getCountryCode());\n\n throw new LogicException(sprintf(\n 'Sorry, dialing %s is not available with your subscription.'\n . ' Please contact your manager to enable additional destinations.',\n $region ?? 'this number'\n ));\n }\n\n $lead = null;\n $account = null;\n $contact = null;\n $stage = null;\n $opportunity = null;\n\n // Setup services.\n $crmService = $this->crmProviderRegistry->get($team->crm->provider);\n\n if (! $user->isCrmRequired()) {\n $crmService->setUser($user->team->owner);\n } else {\n $crmService->setUser($user);\n }\n\n $prospectId = $data->getProspectId();\n\n try {\n if ($prospectId !== null) {\n $crmStart = microtime(true);\n $this->logger->info('[SoftPhoneManager] Starting CRM parseRecords', [\n 'prospect_id' => $prospectId,\n 'object_type' => $data->getObjectType(),\n ]);\n [$lead, $account, $opportunity, $contact, $stage] = $crmService->parseRecords(\n $prospectId,\n $data->getObjectType()\n );\n $this->logger->info('[SoftPhoneManager] CRM parseRecords completed', [\n 'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),\n 'parse_duration_ms' => round((microtime(true) - $crmStart) * 1000, 2),\n 'found_lead' => $lead !== null,\n 'found_account' => $account !== null,\n 'found_opportunity' => $opportunity !== null,\n 'found_contact' => $contact !== null,\n ]);\n\n // Try to attach a contact if we have an opportunity.\n if ($opportunity !== null && $contact === null) {\n $matchStart = microtime(true);\n $this->logger->info('[SoftPhoneManager] Starting CRM matchByPhone');\n [, , , $contact, ] = $crmService->matchByPhone(\n $data->getPhoneNumber(),\n $data->getRawPhoneNumber(),\n $user->getId()\n );\n $this->logger->info('[SoftPhoneManager] CRM matchByPhone completed', [\n 'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),\n 'match_duration_ms' => round((microtime(true) - $matchStart) * 1000, 2),\n 'found_contact' => $contact !== null,\n ]);\n }\n } else {\n $decorator = resolve(CachedCrmServiceDecorator::class);\n $decorator->setCrmService($crmService);\n\n [$lead, $account, $opportunity, $contact, $stage] = $decorator->matchByPhone(\n $data->getPhoneNumber(),\n $data->getRawPhoneNumber(),\n $user->getId()\n );\n }\n } catch (\\Throwable $throwable) {\n $this->logger->error('[' . $crmService->getDisplayName() . '] Error looking up customer', [\n 'exception' => $throwable,\n ]);\n // maybe their crm is disconnected, but this shouldn't prevent an outbound call from happening.\n }\n\n if ($data->hasProspectStage()) {\n /** @var Models\\Stage $stage */\n $stage = $team->crm->stages()->uuid($data->getProspectStage());\n }\n\n $dbStart = microtime(true);\n $this->logger->info('[SoftPhoneManager] Starting activity creation in DB');\n $activity = $user->activities()->create([\n 'type' => Models\\Activity::TYPE_SOFTPHONE,\n 'provider' => Models\\Activity::PROVIDER_TWILIO,\n 'device_id' => $device->id ?? null,\n 'crm_configuration_id' => $team->crm_id,\n 'lead_id' => $lead->id ?? null,\n 'account_id' => $account->id ?? null,\n 'contact_id' => $contact->id ?? null,\n 'opportunity_id' => $opportunity->id ?? null,\n 'value' => $opportunity ? $opportunity->value : null,\n 'stage_id' => $stage->id ?? null,\n 'status' => Models\\Activity::STATUS_PENDING,\n 'recording_state' => Models\\Activity::RECORDING_OFF,\n 'recording_reason_code' => $this->getVoiceRecordingReasonCode($team, $phoneNumber),\n 'scheduled_start_time' => $now,\n ]);\n $this->logger->info('[SoftPhoneManager] Activity created in DB', [\n 'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),\n 'db_duration_ms' => round((microtime(true) - $dbStart) * 1000, 2),\n 'activity_id' => $activity->id ?? null,\n ]);\n\n if (! $activity instanceof Models\\Activity) {\n throw new LogicException('Activity model expected');\n }\n\n $regionId = null;\n if ($user->hasRegionId()) {\n $regionId = $user->getRegionId();\n } elseif ($data->hasRegion()) {\n $regionId = $data->getRegion()->getId();\n }\n\n /** @var Models\\Session $session */\n $session = $activity->sessions()->create([\n 'type' => Models\\Session::TYPE_DIALER,\n 'region_id' => $regionId,\n 'is_muted' => false,\n ]);\n\n $phoneRouteResolver = new Resolver\\PhoneRouteResolver($user, $route);\n $phoneNumberOrigin = $phoneRouteResolver->getPhoneNumberOrigin();\n $connectionType = $phoneRouteResolver->getConnectionType();\n $callerId = $this->determineUserCallerId($user);\n\n /** @var Models\\Participant $caller */\n $caller = $activity->participants()->create([\n 'user_id' => $user->id,\n 'email' => $user->email,\n 'name' => $user->name,\n 'phone_number' => $phoneRouteResolver->mustUsePSTN()\n ? $phoneNumberOrigin\n : $callerId,\n ]);\n\n $caller->connections()->create([\n 'session_id' => $session->getId(),\n 'direction' => $phoneRouteResolver->mustUsePSTN() ? 'outbound-api' : 'outbound',\n 'phone' => $callerId,\n 'type' => $connectionType,\n ]);\n\n /** @var Models\\Participant $callee */\n $callee = $activity->participants()->create([\n 'lead_id' => $activity->lead_id ?? null,\n 'contact_id' => $activity->contact_id ?? null,\n 'phone_number' => $phoneNumber,\n 'name' => $activity->prospect_name,\n ]);\n\n $callee->connections()->create([\n 'session_id' => $session->getId(),\n 'phone' => $phoneNumber,\n 'direction' => 'outbound-api',\n 'type' => Connection::TYPE_PSTN,\n ]);\n\n $activity->update([\n 'from_participant_id' => $caller->id,\n 'to_participant_id' => $callee->id,\n ]);\n\n $activity->refresh();\n\n $this->logger->info('[SoftPhoneManager] createOutboundActivity completed', [\n 'total_duration_ms' => round((microtime(true) - $startTime) * 1000, 2),\n 'activity_id' => $activity->id_string,\n ]);\n $this->logger->debug(__METHOD__ . ': done', [\n 'data' => $data,\n 'activity' => $activity->id_string,\n 'session' => $session->id_string,\n 'caller' => $caller->id_string,\n 'callee' => $callee->id_string,\n ]);\n\n return $activity;\n }\n\n private function createInboundActivity(VO\\ConferenceManager\\SoftPhoneInboundCreate $data): Models\\Activity\n {\n $this->logger->debug(__METHOD__, [\n 'callSid' => $data->getCallSid(),\n ]);\n\n $roomOwner = $data->getUser();\n $team = $roomOwner->getTeam();\n $phoneNumber = $roomOwner->getSoftPhoneInboundDestinationNumber();\n $callerId = $data->getCallerId();\n $callerCallSid = $data->getCallSid();\n\n $now = now();\n\n if (! $this->activityService->teamCanDial($roomOwner->getTeam(), $roomOwner->softphone_inbound_destination)) {\n $region = getRegionByNumber($roomOwner->softphone_inbound_destination, $roomOwner->getCountryCode());\n\n throw new LogicException(\n sprintf(\n 'Sorry, dialing %s is not available with your subscription.'\n . ' Please contact your manager to enable additional destinations.',\n $region ?? ' this number',\n ),\n );\n }\n\n $lead = $account = $opportunity = $contact = $stage = null;\n\n try {\n $crmService = $this->crmProviderRegistry->get($roomOwner->getTeam()->crm->provider);\n $crmService->setUser($roomOwner);\n\n [$lead, $account, $opportunity, $contact, $stage] = $crmService->matchByPhone(\n $callerId,\n null,\n $roomOwner->getId()\n );\n } catch (\\Throwable $throwable) {\n $this->logger->error(__METHOD__ . ': crm exception', [\n 'exception' => $throwable,\n ]);\n // maybe their crm is disconnected, but this shouldn't prevent an inbound call from happening\n }\n\n /** @var Models\\Activity $activity */\n $activity = $roomOwner->activities()->create([\n 'type' => Models\\Activity::TYPE_SOFTPHONE_INBOUND,\n 'provider' => Models\\Activity::PROVIDER_TWILIO,\n 'crm_configuration_id' => $team->crm_id,\n 'lead_id' => $lead->id ?? null,\n 'account_id' => $account->id ?? null,\n 'contact_id' => $contact->id ?? null,\n 'opportunity_id' => $opportunity->id ?? null,\n 'stage_id' => $stage->id ?? null,\n 'status' => Models\\Activity::STATUS_RINGING,\n 'recording_state' => Models\\Activity::RECORDING_OFF,\n 'recording_reason_code' => $this->getVoiceRecordingReasonCode($team, $callerId),\n 'scheduled_start_time' => $now,\n ]);\n\n /** @var Models\\Session $session */\n $session = $activity->sessions()->create([\n 'type' => Models\\Session::TYPE_DIALER,\n 'region_id' => $roomOwner->getRegionId(),\n 'is_muted' => false,\n ]);\n\n /** @var Models\\Participant $caller */\n $caller = $activity->participants()->create([\n 'lead_id' => $activity->lead_id ?? null,\n 'contact_id' => $activity->contact_id ?? null,\n 'phone_number' => $callerId,\n 'name' => $activity->prospect_name,\n 'enter_time' => $now,\n ]);\n\n $caller->connections()->create([\n 'telephony_provider_id' => $callerCallSid,\n 'session_id' => $session->getId(),\n 'phone' => $callerId,\n 'direction' => 'inbound',\n 'type' => Connection::TYPE_PSTN,\n 'opened_at' => $now,\n ]);\n\n /** @var Models\\Participant $callee */\n $callee = $activity->participants()->create([\n 'user_id' => $roomOwner->id,\n 'email' => $roomOwner->email,\n 'name' => $roomOwner->name,\n 'phone_number' => $phoneNumber,\n ]);\n\n $callee->connections()->create([\n 'session_id' => $session->getId(),\n 'direction' => 'outbound-api',\n 'phone' => $phoneNumber,\n 'type' => Connection::TYPE_PSTN,\n ]);\n\n $activity->update([\n 'from_participant_id' => $caller->id,\n 'to_participant_id' => $callee->id,\n ]);\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'callSid' => $data->getCallSid(),\n 'activity' => $activity->id_string,\n 'session' => $session->id_string,\n 'caller' => $caller->id_string,\n 'callee' => $callee->id_string,\n ]);\n\n $activity->refresh();\n\n return $activity;\n }\n\n private function getVoiceRecordingReasonCode(Models\\Team $team, string $phoneNumber): int\n {\n $this->logger->debug(__METHOD__, [\n 'team' => $team->id_string,\n 'phone' => $phoneNumber,\n ]);\n\n if (\n ! $team->hasComplianceModeRecordingPrompt()\n && ! $team->hasComplianceModeRecordingRestrictToOneSide()\n && ! $team->hasComplianceModeRecordingRestrictRecording()\n ) {\n return 0;\n }\n\n /** @var Models\\VoiceConsentPrefix|null $voiceConsentPolicy */\n $voiceConsentPolicy = Models\\VoiceConsentPrefix::query()\n ->whereRaw(\"? LIKE CONCAT(destination_prefix, '%')\", [$phoneNumber])\n ->where(static function (Eloquent\\Builder $builder) use ($team): void {\n $builder\n ->whereNull('team_id')\n ->orWhere('team_id', $team->getId());\n })\n ->orderByDesc('team_id')\n ->first();\n\n if (! $voiceConsentPolicy instanceof Models\\VoiceConsentPrefix || $voiceConsentPolicy->isAllowed()) {\n return 0;\n }\n\n if ($team->hasComplianceModeRecordingPrompt()) {\n // This number requires consent from the other party before recording the call.\n return Models\\Activity::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT;\n }\n\n if ($team->hasComplianceModeRecordingRestrictToOneSide()) {\n return Models\\Activity::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE;\n }\n\n if ($team->hasComplianceModeRecordingRestrictRecording()) {\n return Models\\Activity::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT;\n }\n\n return 0;\n }\n\n /**\n * @throws ConfigurationException\n * @throws TwilioException\n */\n public function dialOrganiser(Models\\Activity $activity): void\n {\n $this->logger->debug(__METHOD__, [\n 'activity' => $activity->id_string,\n ]);\n\n /** @var Models\\Participant $organiser */\n $organiser = $activity->organizer;\n $roomOwner = $activity->getUser();\n $twilio = $this->twilioClientBuilder->build($activity->getTeam());\n\n $canBeDialed =\n $activity->isTypeSoftPhone()\n && ! $activity->hasStarted()\n && $activity->isPending()\n && $organiser->connections()\n ->where('type', '=', Connection::TYPE_PSTN)\n ->whereNull('opened_at')\n ->exists();\n\n if (! $canBeDialed) {\n throw new OutOfBoundsException('Cannot make an outbound call to this activity.');\n }\n\n /** @var Connection $organiserConnection */\n $organiserConnection = $organiser->connections()\n ->where('type', '=', Connection::TYPE_PSTN)\n ->whereNull('opened_at')\n ->firstOrFail();\n\n /** @var Models\\Session $session */\n $session = $organiserConnection->getSession();\n\n $twilioConferenceSettings = $this->applyDefaultTwilioParticipantSettings($organiserConnection, [\n 'muted' => false,\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => true,\n ]);\n\n // What number will the organizer see as caller id\n $callerId = $roomOwner->getSoftPhoneNumber();\n\n if ($callerId === null) {\n $callee = $activity->participants()->whereNull('user_id')->first();\n // This is a bridge call. We make it look like the callee is calling the organizer\n $callerId = $callee->phone_number;\n }\n\n // What number will the prospect see as caller id\n $calleeId = $organiser->getPhoneNumber();\n\n $this->logger->debug(__METHOD__ . ': twilio call', [\n 'calleeId' => $calleeId,\n 'callerId' => $callerId,\n ]);\n\n $twilioParticipant = $twilio->createParticipantInstance(\n $session->id_string,\n $callerId,\n $calleeId,\n $twilioConferenceSettings\n );\n\n $organiserConnection\n ->setTelephonyProviderId($twilioParticipant->callSid)\n ->save();\n\n $session\n ->setTelephonyProviderId($twilioParticipant->conferenceSid)\n ->save();\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'activity' => $activity->id_string,\n 'session' => $session->id_string,\n ]);\n }\n\n public function dialCoach(Models\\Activity $activity, Models\\User $user): void\n {\n throw new \\LogicException('Not implemented yet');\n }\n\n /**\n * @throws ConfigurationException\n * @throws TwilioException\n */\n public function terminate(VO\\ConferenceManager\\ActivityTerminate $data): void\n {\n if (! $data instanceof VO\\ConferenceManager\\SoftphoneTerminate) {\n throw new UnexpectedValueException(sprintf(\n 'Expecting an instance of \"%s\", but \"%s\" given.',\n VO\\ConferenceManager\\SoftphoneTerminate::class,\n \\get_class($data)\n ));\n }\n\n $this->logger->debug(__METHOD__, [\n 'activity' => $data->getActivity()->id_string,\n 'user' => $data->getUser()->id_string,\n ]);\n\n $activity = $data->getActivity();\n $roomOwner = $activity->getUser();\n\n $isCancelling = ! $activity->isInFiniteState() && ! $activity->isInProgress();\n\n if ($isCancelling) {\n $activity\n ->setStatus(Models\\Activity::STATUS_CANCELLED)\n ->save();\n }\n\n /** @var Models\\Session $session */\n $session = $activity->sessions->first();\n\n /** @var Models\\Participant $organiser */\n $organiser = $activity->organizer;\n\n /** @var Connection $organiserConnection */\n $organiserConnection = $organiser->connections()\n ->whereIn('type', [\n Connection::TYPE_WEBRTC,\n Connection::TYPE_PSTN,\n ])\n ->firstOrFail();\n\n if (! $organiserConnection->hasTelephonyProviderId()) {\n throw new LogicException(\n 'Unable to terminate call as we do not yet know the organiser telephony provider id',\n );\n }\n\n $twilioClient = $this->twilioClientBuilder->build($activity->getTeam());\n\n $twilioClient->terminateVoiceCall($organiserConnection->getTelephonyProviderId());\n\n $session->hasTelephonyProviderId()\n && $twilioClient->terminateConference($session->getTelephonyProviderId());\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'activity' => $activity->id_string,\n 'user' => $roomOwner->id_string,\n 'session' => $session->id_string,\n ]);\n }\n\n public function answer(VO\\ConferenceManager\\ActivityAnswer $data): TwiML\\VoiceResponse\n {\n $this->logger->debug(__METHOD__, [\n 'data' => $data,\n ]);\n\n if ($data instanceof VO\\ConferenceManager\\SoftPhoneInboundAnswer) {\n return $this->answerInboundCall($data);\n }\n\n if ($data instanceof VO\\ConferenceManager\\SoftPhoneOutboundAnswer) {\n return $this->answerOutboundCall($data);\n }\n\n throw new LogicException('Unable to answer - not supported activity answer instance');\n }\n\n private function answerInboundCall(VO\\ConferenceManager\\SoftPhoneInboundAnswer $data): TwiML\\VoiceResponse\n {\n $this->logger->debug(__METHOD__, [\n 'callSid' => $data->getCallSid(),\n ]);\n\n $dateTime = now();\n\n $activity = $this->create(\n new VO\\ConferenceManager\\SoftPhoneInboundCreate(\n $data->getCallerId(),\n $data->getCallSid(),\n $data->getUser()\n )\n );\n\n /** @var Models\\Participant $activityGuest */\n $activityGuest = $activity->from;\n\n $activityGuest\n ->setEnterTime($dateTime)\n ->save();\n\n /** @var Connection $connection */\n $connection = $activityGuest->connections()\n ->where('type', Connection::TYPE_PSTN)\n ->firstOrFail();\n\n $connection\n ->setTelephonyProviderId($data->getCallSid())\n ->setOpenedAt($dateTime)\n ->save();\n\n event(new Events\\Activities\\Connections\\Opened($connection));\n\n return $this->joinTwilioConference($connection, [\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => true,\n 'muted' => false,\n ]);\n }\n\n private function answerOutboundCall(VO\\ConferenceManager\\SoftPhoneOutboundAnswer $data): TwiML\\VoiceResponse\n {\n $connection = $data->getConnection();\n $participant = $connection->getParticipant();\n $activity = $data->getActivity();\n $organiser = $activity->organizer;\n $dateTime = now();\n\n $this->logger->debug(__METHOD__, [\n 'callSid' => $data->getCallSid(),\n 'connection' => $connection->id_string,\n 'participant' => $participant->id_string,\n 'activity' => $activity->id_string,\n ]);\n\n if (! $participant->hasEnterTime()) {\n $participant->update([\n 'enter_time' => $dateTime,\n ]);\n }\n\n $connection->update([\n 'is_muted' => $participant->isCoach(),\n 'opened_at' => $dateTime,\n ]);\n\n event(new Events\\Activities\\Connections\\Opened($connection));\n\n if ($participant->isCoach()) {\n /** @var Connection $roomOwnerConnection */\n $roomOwnerConnection = $organiser->connections()->openCall()->firstOrFail();\n\n return $this->joinTwilioConference(\n $connection,\n [\n 'coach' => $roomOwnerConnection->getTelephonyProviderId(),\n ]\n );\n }\n\n return $this->joinTwilioConference(\n $connection,\n [\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => true,\n 'muted' => false,\n ]\n );\n }\n\n private function determineUserCallerId(Models\\User $user): string\n {\n if ($user->hasCallerId()) {\n return $user->getCallerId();\n }\n\n // TODO: We should require a caller id to be verified before using the dialer\n return $user->getSoftPhoneNumber() ?? $user->phone;\n }\n\n private function isRestExceptionAboutTwilioConferenceNotFound(string $exceptionMessage): bool\n {\n $startsWith = '[HTTP 404] Unable to create record: The requested resource';\n $endsWith = 'was not found';\n\n return Str::startsWith($exceptionMessage, $startsWith)\n && Str::endsWith($exceptionMessage, $endsWith);\n }\n\n /**\n * @throws RestException\n * @throws ConfigurationException\n * @throws TwilioException\n */\n public function dialOtherParty(Connection $callerConnection): self\n {\n $session = $callerConnection->getSession();\n $activity = $session->getActivity();\n $roomOwner = $activity->getUser();\n $twilio = $this->twilioClientBuilder->build($activity->getTeam());\n\n $this->logger->debug(__METHOD__, [\n 'session' => $session->id_string,\n 'activity' => $activity->id_string,\n 'user' => $roomOwner->id_string,\n 'connection' => $callerConnection->id_string,\n ]);\n\n if (! $activity->isTypeSoftPhone() && ! $activity->isTypeSoftphoneInbound()) {\n throw new UnexpectedValueException('Unexpected activity type');\n }\n\n $callee = $activity->to;\n $calleeId = $callee->getPhoneNumber();\n\n /** @var Connection $calleeConnection */\n $calleeConnection = $callee->connections()\n ->whereIn('type', [\n Connection::TYPE_PSTN,\n Connection::TYPE_WEBRTC,\n ])\n ->firstOrFail();\n\n $caller = $activity->from;\n\n // we need to take the number from the connection\n // as the one we store on participant level might be the one we call to the rep via PSTN mode\n $callerId = $callerConnection->getPhoneNumber();\n\n if (! $caller->is($callerConnection->getParticipant())) {\n throw new LogicException(sprintf(\n 'Unexpected caller participant. Expected: \"%s\", Actual: \"%s\"',\n $caller->id_string,\n $callerConnection->getParticipant()->id_string\n ));\n }\n\n $twilioConferenceSettings = [\n 'muted' => false,\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => true,\n ];\n\n $hasInboundRecording = $activity->isTypeSoftphoneInbound()\n && $roomOwner->checkSoftphoneInboundRecordPreference();\n\n $hasOutboundRecording = $activity->isTypeSoftPhone()\n && $roomOwner->checkSoftphoneOutboundRecordPreference();\n\n $isRecordingEnabled = $hasInboundRecording || $hasOutboundRecording;\n\n $isRecordingRestricted = $activity->hasRecordingReasonCompliancePrompted()\n || $activity->hasRecordingReasonComplianceRestricted();\n\n if ($isRecordingEnabled && ! $isRecordingRestricted) {\n $twilioConferenceSettings = array_merge($twilioConferenceSettings, [\n 'record' => true,\n 'recordingChannels' => 'dual',\n 'recordingStatusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.recording.event'),\n 'recordingStatusCallbackMethod' => 'POST',\n 'recordingStatusCallbackEvent' => 'in-progress completed absent',\n ]);\n\n if ($activity->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {\n $twilioConferenceSettings['recordingTrack'] = $activity->isTypeSoftPhone()\n ? 'outbound'\n : 'inbound';\n }\n }\n\n try {\n if ($activity->hasRecordingReasonCompliancePrompted()) {\n $this->logger->info('[Softphone] Request compliance prompt via outbound call', [\n 'activity_uuid' => $activity->getUuid(),\n 'session' => $session->id_string,\n 'conference_sid' => $session->getTelephonyProviderId(),\n ]);\n\n $callInstance = $twilio->createCall(\n $callerId,\n $calleeId,\n $this->urlGenerator->route('jiminny.webhook.softphone.compliance.prompt', [\n 'session' => $session->id_string,\n 'connection' => $calleeConnection->id_string,\n ]),\n $this->applyDefaultTwilioParticipantSettings($calleeConnection, $twilioConferenceSettings)\n );\n\n $calleeConnection->update([\n 'telephony_provider_id' => $callInstance->sid,\n 'parent_connection_id' => $callerConnection->getId(),\n ]);\n } else {\n $twilioParticipantConnection = $twilio->createParticipantInstance(\n $session->getTelephonyProviderId(),\n $callerId,\n $calleeId,\n $this->applyDefaultTwilioParticipantSettings($calleeConnection, $twilioConferenceSettings)\n );\n\n $calleeConnection->update([\n 'telephony_provider_id' => $twilioParticipantConnection->callSid,\n ]);\n }\n } catch (RestException $restException) {\n if (! $this->isRestExceptionAboutTwilioConferenceNotFound($restException->getMessage())) {\n throw $restException;\n }\n\n if (! $activity->isInFiniteState()) {\n $activity\n ->setStatus(Models\\Activity::STATUS_CANCELLED)\n ->save();\n\n $message = __METHOD__ . ': activity.status -> cancelled';\n } else {\n $message = sprintf(\n __METHOD__ . ': not setting to cancelled, activity.status is %s',\n $activity->getStatus()\n );\n }\n\n $this->logger->info($message, [\n 'activity' => $activity->id_string,\n 'exception' => $restException,\n ]);\n }\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'session' => $session->id_string,\n 'activity' => $activity->id_string,\n 'user' => $roomOwner->id_string,\n 'connection' => $callerConnection->id_string,\n ]);\n\n return $this;\n }\n\n private function applyDefaultTwilioParticipantSettings(Connection $connection, array $override = []): array\n {\n $session = $connection->getSession();\n\n $default = [\n 'beep' => false,\n 'muted' => true,\n 'startConferenceOnEnter' => true,\n 'endConferenceOnExit' => false,\n 'record' => false,\n 'waitUrl' => '',\n 'statusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.participant.event', [\n 'connection' => $connection->id_string,\n ]),\n 'statusCallbackEvent' => [\n 'initiated',\n 'ringing',\n 'answered',\n 'completed',\n ],\n 'statusCallbackMethod' => 'POST',\n 'conferenceStatusCallbackEvent' => implode(' ', [\n 'start',\n 'end',\n 'join',\n 'leave',\n 'mute',\n 'hold',\n ]),\n 'conferenceStatusCallbackMethod' => 'POST',\n 'conferenceStatusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.conference.event', [\n 'session' => $session->getIdString(),\n ]),\n ];\n\n if ($session->hasRegion()) {\n $default['region'] = $session->getRegion()->getName();\n }\n\n return array_merge($default, $override);\n }\n\n private function applyDefaultTwilioConferenceSettings(Models\\Session $session, array $override = []): array\n {\n $default = [\n 'beep' => false,\n 'muted' => true,\n 'startConferenceOnEnter' => false,\n 'endConferenceOnExit' => false,\n 'waitUrl' => '',\n 'statusCallbackEvent' => implode(' ', [\n 'start',\n 'end',\n 'join',\n 'leave',\n 'mute',\n 'hold',\n// 'speaker',\n ]),\n 'statusCallbackMethod' => 'POST',\n 'statusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.conference.event', [\n 'session' => $session->getIdString(),\n ]),\n ];\n\n if ($session->hasRegion()) {\n $default['region'] = $session->getRegion()->getName();\n }\n\n return array_merge($default, $override);\n }\n\n private function joinTwilioConference(Connection $connection, array $options = []): TwiML\\VoiceResponse\n {\n $session = $connection->getSession();\n $activity = $session->getActivity();\n $roomOwner = $activity->getUser();\n\n $this->logger->debug(__METHOD__, [\n 'connection' => $connection->id_string,\n 'session' => $session->id_string,\n 'activity' => $activity->id_string,\n 'user' => $roomOwner->id_string,\n ]);\n\n $voiceResponse = new TwiML\\VoiceResponse();\n\n $voiceResponse->dial()\n ->setAction($this->urlGenerator->route('jiminny.webhook.softphone.participant.event', [\n 'connection' => $connection->id_string,\n ]))\n ->conference(\n $session->getIdString(),\n $this->applyDefaultTwilioConferenceSettings($session, $options)\n );\n\n $this->logger->debug(__METHOD__ . ': done', [\n 'session' => $session->id_string,\n 'result' => $voiceResponse,\n ]);\n\n return $voiceResponse;\n }\n}","role_description":"text entry area","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXStaticText","text":"Project","depth":3,"on_screen":false,"role_description":"text"},{"role":"AXButton","text":"Project","depth":3,"bounds":{"left":0.011968086,"top":0.047885075,"width":0.024268618,"height":0.024740623},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"New File or Directory…","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Expand Selected","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Collapse All","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Options","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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-7483309643273414396
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8097077477316207249
|
visual_change
|
accessibility
|
NULL
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Project: faVsco.js, menu
#12092 on JY-20613-allow- Project: faVsco.js, menu
#12092 on JY-20613-allow-owner-role-on-team-setup, menu
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<?php
declare(strict_types=1);
namespace Jiminny\Http\Requests\Settings\Teams;
use Jiminny\Http\Requests\ValidatesBillingAddresses;
use Jiminny\Models\Feature\FeatureEnum;
use Jiminny\Models\User;
use Illuminate\Foundation\Http\FormRequest;
use Jiminny\Utils\DomainResolver;
final class CreateTeamRequest extends FormRequest
{
use ValidatesBillingAddresses;
public function authorize(): bool
{
return true;
}
public function rules(): array
{
$existingFeatures = implode(',', FeatureEnum::names());
$rules = [
'name' => ['required', 'string', 'max:150'],
'owner_email' => ['required', 'email'],
'owner_role' => ['required', 'in:' . implode(',', [
User::ROLE_RECORDER,
User::ROLE_ANALYST,
])],
'account_id' => ['required', 'uuid:accounts'],
'calendar' => ['required', 'string', 'max:150'],
'crm' => ['required', 'string', 'max:150'],
'features' => ['array'],
'features.*' => ['in:' . $existingFeatures],
'domain' => ['sometimes', 'nullable', 'max:150'],
'tier_id' => ['required', 'uuid:tiers'],
'partner_id' => ['sometimes', 'nullable', 'uuid:partners'],
];
$features = $this->input('features');
if (in_array(FeatureEnum::DIALER->name, $features)) {
// Add Billing address rules
$rules += $this->getBillingAddressRules();
}
return $rules;
}
public function getOwnerEmail(): string
{
return $this->input('owner_email');
}
public function getOwnerRole(): string
{
return $this->input('owner_role');
}
public function getDomain(): ?string
{
$domain = $this->input('domain');
if ($domain === null) {
$domain = DomainResolver::fromEmail($this->getOwnerEmail());
} else {
$domain = DomainResolver::fromUrl($domain);
}
return $domain;
}
}
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<?php
declare(strict_types=1);
namespace Jiminny\Component\Twilio\Conference\ConferenceManager;
use Illuminate\Database\Eloquent;
use Illuminate\Support\Str;
use Jiminny\Component\ElasticSearch\Model\Observer;
use Jiminny\Component\Twilio\Conference\ConferenceManager;
use Jiminny\Component\Twilio\Exception\OutOfBoundsException;
use Jiminny\Component\Twilio\Exception\UnexpectedValueException;
use Jiminny\Component\Twilio\Resolver;
use Jiminny\Component\Twilio\VO;
use Jiminny\Component\UrlGenerator\Webhook;
use Jiminny\Events;
use Jiminny\Exceptions\LogicException;
use Jiminny\Models;
use Jiminny\Models\Participant\Connection;
use Jiminny\Services\ActivityService;
use Jiminny\Services\Crm\CachedCrmServiceDecorator;
use Jiminny\Services\Crm\ProviderRegistry;
use Jiminny\Services\Telephony\TwilioClientBuilder;
use Psr\Log\LoggerInterface;
use Twilio\Exceptions\ConfigurationException;
use Twilio\Exceptions\RestException;
use Twilio\Exceptions\TwilioException;
use Twilio\TwiML;
final readonly class SoftPhoneManager implements ConferenceManager
{
public const int COMPLIANCE_PROMPT_TIMEOUT_SECONDS = 20;
public const string COMPLIANCE_PROMPT_ACCEPT_DIGIT = '1';
public function __construct(
private ProviderRegistry $crmProviderRegistry,
private Webhook $urlGenerator,
private ActivityService $activityService,
private LoggerInterface $logger,
private TwilioClientBuilder $twilioClientBuilder,
) {
}
public function create(VO\ConferenceManager\ActivityCreate $data): Models\Activity
{
$this->logger->debug(__METHOD__, [
'data' => $data,
'instanceof' => get_class($data),
]);
$activity = Observer::skipEvents(function () use ($data) {
if ($data instanceof VO\ConferenceManager\SoftPhoneInboundCreate) {
$activity = $this->createInboundActivity($data);
} elseif ($data instanceof VO\ConferenceManager\SoftPhoneOutboundCreate) {
$activity = $this->createOutboundActivity($data);
} else {
throw new LogicException(sprintf(
'Unknown softphone implementation: %s',
get_class($data)
));
}
return $activity;
});
$this->logger->debug(__METHOD__ . ': done', [
'instanceof' => get_class($data),
'activity' => $activity->id_string,
]);
return $activity;
}
private function createOutboundActivity(VO\ConferenceManager\SoftPhoneOutboundCreate $data): Models\Activity
{
$startTime = microtime(true);
$this->logger->debug(__METHOD__, [
'data' => $data,
]);
$now = now();
$user = $data->getUser();
$team = $user->getTeam();
$device = $data->getDevice();
$phoneNumber = $data->getPhoneNumber();
$route = $data->getPhoneRoute();
if (! $this->activityService->teamCanDial($team, $phoneNumber)) {
$region = getRegionByNumber($phoneNumber, $user->getCountryCode());
throw new LogicException(sprintf(
'Sorry, dialing %s is not available with your subscription.'
. ' Please contact your manager to enable additional destinations.',
$region ?? 'this number'
));
}
$lead = null;
$account = null;
$contact = null;
$stage = null;
$opportunity = null;
// Setup services.
$crmService = $this->crmProviderRegistry->get($team->crm->provider);
if (! $user->isCrmRequired()) {
$crmService->setUser($user->team->owner);
} else {
$crmService->setUser($user);
}
$prospectId = $data->getProspectId();
try {
if ($prospectId !== null) {
$crmStart = microtime(true);
$this->logger->info('[SoftPhoneManager] Starting CRM parseRecords', [
'prospect_id' => $prospectId,
'object_type' => $data->getObjectType(),
]);
[$lead, $account, $opportunity, $contact, $stage] = $crmService->parseRecords(
$prospectId,
$data->getObjectType()
);
$this->logger->info('[SoftPhoneManager] CRM parseRecords completed', [
'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),
'parse_duration_ms' => round((microtime(true) - $crmStart) * 1000, 2),
'found_lead' => $lead !== null,
'found_account' => $account !== null,
'found_opportunity' => $opportunity !== null,
'found_contact' => $contact !== null,
]);
// Try to attach a contact if we have an opportunity.
if ($opportunity !== null && $contact === null) {
$matchStart = microtime(true);
$this->logger->info('[SoftPhoneManager] Starting CRM matchByPhone');
[, , , $contact, ] = $crmService->matchByPhone(
$data->getPhoneNumber(),
$data->getRawPhoneNumber(),
$user->getId()
);
$this->logger->info('[SoftPhoneManager] CRM matchByPhone completed', [
'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),
'match_duration_ms' => round((microtime(true) - $matchStart) * 1000, 2),
'found_contact' => $contact !== null,
]);
}
} else {
$decorator = resolve(CachedCrmServiceDecorator::class);
$decorator->setCrmService($crmService);
[$lead, $account, $opportunity, $contact, $stage] = $decorator->matchByPhone(
$data->getPhoneNumber(),
$data->getRawPhoneNumber(),
$user->getId()
);
}
} catch (\Throwable $throwable) {
$this->logger->error('[' . $crmService->getDisplayName() . '] Error looking up customer', [
'exception' => $throwable,
]);
// maybe their crm is disconnected, but this shouldn't prevent an outbound call from happening.
}
if ($data->hasProspectStage()) {
/** @var Models\Stage $stage */
$stage = $team->crm->stages()->uuid($data->getProspectStage());
}
$dbStart = microtime(true);
$this->logger->info('[SoftPhoneManager] Starting activity creation in DB');
$activity = $user->activities()->create([
'type' => Models\Activity::TYPE_SOFTPHONE,
'provider' => Models\Activity::PROVIDER_TWILIO,
'device_id' => $device->id ?? null,
'crm_configuration_id' => $team->crm_id,
'lead_id' => $lead->id ?? null,
'account_id' => $account->id ?? null,
'contact_id' => $contact->id ?? null,
'opportunity_id' => $opportunity->id ?? null,
'value' => $opportunity ? $opportunity->value : null,
'stage_id' => $stage->id ?? null,
'status' => Models\Activity::STATUS_PENDING,
'recording_state' => Models\Activity::RECORDING_OFF,
'recording_reason_code' => $this->getVoiceRecordingReasonCode($team, $phoneNumber),
'scheduled_start_time' => $now,
]);
$this->logger->info('[SoftPhoneManager] Activity created in DB', [
'elapsed_ms' => round((microtime(true) - $startTime) * 1000, 2),
'db_duration_ms' => round((microtime(true) - $dbStart) * 1000, 2),
'activity_id' => $activity->id ?? null,
]);
if (! $activity instanceof Models\Activity) {
throw new LogicException('Activity model expected');
}
$regionId = null;
if ($user->hasRegionId()) {
$regionId = $user->getRegionId();
} elseif ($data->hasRegion()) {
$regionId = $data->getRegion()->getId();
}
/** @var Models\Session $session */
$session = $activity->sessions()->create([
'type' => Models\Session::TYPE_DIALER,
'region_id' => $regionId,
'is_muted' => false,
]);
$phoneRouteResolver = new Resolver\PhoneRouteResolver($user, $route);
$phoneNumberOrigin = $phoneRouteResolver->getPhoneNumberOrigin();
$connectionType = $phoneRouteResolver->getConnectionType();
$callerId = $this->determineUserCallerId($user);
/** @var Models\Participant $caller */
$caller = $activity->participants()->create([
'user_id' => $user->id,
'email' => $user->email,
'name' => $user->name,
'phone_number' => $phoneRouteResolver->mustUsePSTN()
? $phoneNumberOrigin
: $callerId,
]);
$caller->connections()->create([
'session_id' => $session->getId(),
'direction' => $phoneRouteResolver->mustUsePSTN() ? 'outbound-api' : 'outbound',
'phone' => $callerId,
'type' => $connectionType,
]);
/** @var Models\Participant $callee */
$callee = $activity->participants()->create([
'lead_id' => $activity->lead_id ?? null,
'contact_id' => $activity->contact_id ?? null,
'phone_number' => $phoneNumber,
'name' => $activity->prospect_name,
]);
$callee->connections()->create([
'session_id' => $session->getId(),
'phone' => $phoneNumber,
'direction' => 'outbound-api',
'type' => Connection::TYPE_PSTN,
]);
$activity->update([
'from_participant_id' => $caller->id,
'to_participant_id' => $callee->id,
]);
$activity->refresh();
$this->logger->info('[SoftPhoneManager] createOutboundActivity completed', [
'total_duration_ms' => round((microtime(true) - $startTime) * 1000, 2),
'activity_id' => $activity->id_string,
]);
$this->logger->debug(__METHOD__ . ': done', [
'data' => $data,
'activity' => $activity->id_string,
'session' => $session->id_string,
'caller' => $caller->id_string,
'callee' => $callee->id_string,
]);
return $activity;
}
private function createInboundActivity(VO\ConferenceManager\SoftPhoneInboundCreate $data): Models\Activity
{
$this->logger->debug(__METHOD__, [
'callSid' => $data->getCallSid(),
]);
$roomOwner = $data->getUser();
$team = $roomOwner->getTeam();
$phoneNumber = $roomOwner->getSoftPhoneInboundDestinationNumber();
$callerId = $data->getCallerId();
$callerCallSid = $data->getCallSid();
$now = now();
if (! $this->activityService->teamCanDial($roomOwner->getTeam(), $roomOwner->softphone_inbound_destination)) {
$region = getRegionByNumber($roomOwner->softphone_inbound_destination, $roomOwner->getCountryCode());
throw new LogicException(
sprintf(
'Sorry, dialing %s is not available with your subscription.'
. ' Please contact your manager to enable additional destinations.',
$region ?? ' this number',
),
);
}
$lead = $account = $opportunity = $contact = $stage = null;
try {
$crmService = $this->crmProviderRegistry->get($roomOwner->getTeam()->crm->provider);
$crmService->setUser($roomOwner);
[$lead, $account, $opportunity, $contact, $stage] = $crmService->matchByPhone(
$callerId,
null,
$roomOwner->getId()
);
} catch (\Throwable $throwable) {
$this->logger->error(__METHOD__ . ': crm exception', [
'exception' => $throwable,
]);
// maybe their crm is disconnected, but this shouldn't prevent an inbound call from happening
}
/** @var Models\Activity $activity */
$activity = $roomOwner->activities()->create([
'type' => Models\Activity::TYPE_SOFTPHONE_INBOUND,
'provider' => Models\Activity::PROVIDER_TWILIO,
'crm_configuration_id' => $team->crm_id,
'lead_id' => $lead->id ?? null,
'account_id' => $account->id ?? null,
'contact_id' => $contact->id ?? null,
'opportunity_id' => $opportunity->id ?? null,
'stage_id' => $stage->id ?? null,
'status' => Models\Activity::STATUS_RINGING,
'recording_state' => Models\Activity::RECORDING_OFF,
'recording_reason_code' => $this->getVoiceRecordingReasonCode($team, $callerId),
'scheduled_start_time' => $now,
]);
/** @var Models\Session $session */
$session = $activity->sessions()->create([
'type' => Models\Session::TYPE_DIALER,
'region_id' => $roomOwner->getRegionId(),
'is_muted' => false,
]);
/** @var Models\Participant $caller */
$caller = $activity->participants()->create([
'lead_id' => $activity->lead_id ?? null,
'contact_id' => $activity->contact_id ?? null,
'phone_number' => $callerId,
'name' => $activity->prospect_name,
'enter_time' => $now,
]);
$caller->connections()->create([
'telephony_provider_id' => $callerCallSid,
'session_id' => $session->getId(),
'phone' => $callerId,
'direction' => 'inbound',
'type' => Connection::TYPE_PSTN,
'opened_at' => $now,
]);
/** @var Models\Participant $callee */
$callee = $activity->participants()->create([
'user_id' => $roomOwner->id,
'email' => $roomOwner->email,
'name' => $roomOwner->name,
'phone_number' => $phoneNumber,
]);
$callee->connections()->create([
'session_id' => $session->getId(),
'direction' => 'outbound-api',
'phone' => $phoneNumber,
'type' => Connection::TYPE_PSTN,
]);
$activity->update([
'from_participant_id' => $caller->id,
'to_participant_id' => $callee->id,
]);
$this->logger->debug(__METHOD__ . ': done', [
'callSid' => $data->getCallSid(),
'activity' => $activity->id_string,
'session' => $session->id_string,
'caller' => $caller->id_string,
'callee' => $callee->id_string,
]);
$activity->refresh();
return $activity;
}
private function getVoiceRecordingReasonCode(Models\Team $team, string $phoneNumber): int
{
$this->logger->debug(__METHOD__, [
'team' => $team->id_string,
'phone' => $phoneNumber,
]);
if (
! $team->hasComplianceModeRecordingPrompt()
&& ! $team->hasComplianceModeRecordingRestrictToOneSide()
&& ! $team->hasComplianceModeRecordingRestrictRecording()
) {
return 0;
}
/** @var Models\VoiceConsentPrefix|null $voiceConsentPolicy */
$voiceConsentPolicy = Models\VoiceConsentPrefix::query()
->whereRaw("? LIKE CONCAT(destination_prefix, '%')", [$phoneNumber])
->where(static function (Eloquent\Builder $builder) use ($team): void {
$builder
->whereNull('team_id')
->orWhere('team_id', $team->getId());
})
->orderByDesc('team_id')
->first();
if (! $voiceConsentPolicy instanceof Models\VoiceConsentPrefix || $voiceConsentPolicy->isAllowed()) {
return 0;
}
if ($team->hasComplianceModeRecordingPrompt()) {
// This number requires consent from the other party before recording the call.
return Models\Activity::FLAG_RECORDING_REASON_COMPLIANCE_PROMPT;
}
if ($team->hasComplianceModeRecordingRestrictToOneSide()) {
return Models\Activity::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT_ONE_SIDE;
}
if ($team->hasComplianceModeRecordingRestrictRecording()) {
return Models\Activity::FLAG_RECORDING_REASON_COMPLIANCE_RESTRICT;
}
return 0;
}
/**
* @throws ConfigurationException
* @throws TwilioException
*/
public function dialOrganiser(Models\Activity $activity): void
{
$this->logger->debug(__METHOD__, [
'activity' => $activity->id_string,
]);
/** @var Models\Participant $organiser */
$organiser = $activity->organizer;
$roomOwner = $activity->getUser();
$twilio = $this->twilioClientBuilder->build($activity->getTeam());
$canBeDialed =
$activity->isTypeSoftPhone()
&& ! $activity->hasStarted()
&& $activity->isPending()
&& $organiser->connections()
->where('type', '=', Connection::TYPE_PSTN)
->whereNull('opened_at')
->exists();
if (! $canBeDialed) {
throw new OutOfBoundsException('Cannot make an outbound call to this activity.');
}
/** @var Connection $organiserConnection */
$organiserConnection = $organiser->connections()
->where('type', '=', Connection::TYPE_PSTN)
->whereNull('opened_at')
->firstOrFail();
/** @var Models\Session $session */
$session = $organiserConnection->getSession();
$twilioConferenceSettings = $this->applyDefaultTwilioParticipantSettings($organiserConnection, [
'muted' => false,
'startConferenceOnEnter' => true,
'endConferenceOnExit' => true,
]);
// What number will the organizer see as caller id
$callerId = $roomOwner->getSoftPhoneNumber();
if ($callerId === null) {
$callee = $activity->participants()->whereNull('user_id')->first();
// This is a bridge call. We make it look like the callee is calling the organizer
$callerId = $callee->phone_number;
}
// What number will the prospect see as caller id
$calleeId = $organiser->getPhoneNumber();
$this->logger->debug(__METHOD__ . ': twilio call', [
'calleeId' => $calleeId,
'callerId' => $callerId,
]);
$twilioParticipant = $twilio->createParticipantInstance(
$session->id_string,
$callerId,
$calleeId,
$twilioConferenceSettings
);
$organiserConnection
->setTelephonyProviderId($twilioParticipant->callSid)
->save();
$session
->setTelephonyProviderId($twilioParticipant->conferenceSid)
->save();
$this->logger->debug(__METHOD__ . ': done', [
'activity' => $activity->id_string,
'session' => $session->id_string,
]);
}
public function dialCoach(Models\Activity $activity, Models\User $user): void
{
throw new \LogicException('Not implemented yet');
}
/**
* @throws ConfigurationException
* @throws TwilioException
*/
public function terminate(VO\ConferenceManager\ActivityTerminate $data): void
{
if (! $data instanceof VO\ConferenceManager\SoftphoneTerminate) {
throw new UnexpectedValueException(sprintf(
'Expecting an instance of "%s", but "%s" given.',
VO\ConferenceManager\SoftphoneTerminate::class,
\get_class($data)
));
}
$this->logger->debug(__METHOD__, [
'activity' => $data->getActivity()->id_string,
'user' => $data->getUser()->id_string,
]);
$activity = $data->getActivity();
$roomOwner = $activity->getUser();
$isCancelling = ! $activity->isInFiniteState() && ! $activity->isInProgress();
if ($isCancelling) {
$activity
->setStatus(Models\Activity::STATUS_CANCELLED)
->save();
}
/** @var Models\Session $session */
$session = $activity->sessions->first();
/** @var Models\Participant $organiser */
$organiser = $activity->organizer;
/** @var Connection $organiserConnection */
$organiserConnection = $organiser->connections()
->whereIn('type', [
Connection::TYPE_WEBRTC,
Connection::TYPE_PSTN,
])
->firstOrFail();
if (! $organiserConnection->hasTelephonyProviderId()) {
throw new LogicException(
'Unable to terminate call as we do not yet know the organiser telephony provider id',
);
}
$twilioClient = $this->twilioClientBuilder->build($activity->getTeam());
$twilioClient->terminateVoiceCall($organiserConnection->getTelephonyProviderId());
$session->hasTelephonyProviderId()
&& $twilioClient->terminateConference($session->getTelephonyProviderId());
$this->logger->debug(__METHOD__ . ': done', [
'activity' => $activity->id_string,
'user' => $roomOwner->id_string,
'session' => $session->id_string,
]);
}
public function answer(VO\ConferenceManager\ActivityAnswer $data): TwiML\VoiceResponse
{
$this->logger->debug(__METHOD__, [
'data' => $data,
]);
if ($data instanceof VO\ConferenceManager\SoftPhoneInboundAnswer) {
return $this->answerInboundCall($data);
}
if ($data instanceof VO\ConferenceManager\SoftPhoneOutboundAnswer) {
return $this->answerOutboundCall($data);
}
throw new LogicException('Unable to answer - not supported activity answer instance');
}
private function answerInboundCall(VO\ConferenceManager\SoftPhoneInboundAnswer $data): TwiML\VoiceResponse
{
$this->logger->debug(__METHOD__, [
'callSid' => $data->getCallSid(),
]);
$dateTime = now();
$activity = $this->create(
new VO\ConferenceManager\SoftPhoneInboundCreate(
$data->getCallerId(),
$data->getCallSid(),
$data->getUser()
)
);
/** @var Models\Participant $activityGuest */
$activityGuest = $activity->from;
$activityGuest
->setEnterTime($dateTime)
->save();
/** @var Connection $connection */
$connection = $activityGuest->connections()
->where('type', Connection::TYPE_PSTN)
->firstOrFail();
$connection
->setTelephonyProviderId($data->getCallSid())
->setOpenedAt($dateTime)
->save();
event(new Events\Activities\Connections\Opened($connection));
return $this->joinTwilioConference($connection, [
'startConferenceOnEnter' => true,
'endConferenceOnExit' => true,
'muted' => false,
]);
}
private function answerOutboundCall(VO\ConferenceManager\SoftPhoneOutboundAnswer $data): TwiML\VoiceResponse
{
$connection = $data->getConnection();
$participant = $connection->getParticipant();
$activity = $data->getActivity();
$organiser = $activity->organizer;
$dateTime = now();
$this->logger->debug(__METHOD__, [
'callSid' => $data->getCallSid(),
'connection' => $connection->id_string,
'participant' => $participant->id_string,
'activity' => $activity->id_string,
]);
if (! $participant->hasEnterTime()) {
$participant->update([
'enter_time' => $dateTime,
]);
}
$connection->update([
'is_muted' => $participant->isCoach(),
'opened_at' => $dateTime,
]);
event(new Events\Activities\Connections\Opened($connection));
if ($participant->isCoach()) {
/** @var Connection $roomOwnerConnection */
$roomOwnerConnection = $organiser->connections()->openCall()->firstOrFail();
return $this->joinTwilioConference(
$connection,
[
'coach' => $roomOwnerConnection->getTelephonyProviderId(),
]
);
}
return $this->joinTwilioConference(
$connection,
[
'startConferenceOnEnter' => true,
'endConferenceOnExit' => true,
'muted' => false,
]
);
}
private function determineUserCallerId(Models\User $user): string
{
if ($user->hasCallerId()) {
return $user->getCallerId();
}
// TODO: We should require a caller id to be verified before using the dialer
return $user->getSoftPhoneNumber() ?? $user->phone;
}
private function isRestExceptionAboutTwilioConferenceNotFound(string $exceptionMessage): bool
{
$startsWith = '[HTTP 404] Unable to create record: The requested resource';
$endsWith = 'was not found';
return Str::startsWith($exceptionMessage, $startsWith)
&& Str::endsWith($exceptionMessage, $endsWith);
}
/**
* @throws RestException
* @throws ConfigurationException
* @throws TwilioException
*/
public function dialOtherParty(Connection $callerConnection): self
{
$session = $callerConnection->getSession();
$activity = $session->getActivity();
$roomOwner = $activity->getUser();
$twilio = $this->twilioClientBuilder->build($activity->getTeam());
$this->logger->debug(__METHOD__, [
'session' => $session->id_string,
'activity' => $activity->id_string,
'user' => $roomOwner->id_string,
'connection' => $callerConnection->id_string,
]);
if (! $activity->isTypeSoftPhone() && ! $activity->isTypeSoftphoneInbound()) {
throw new UnexpectedValueException('Unexpected activity type');
}
$callee = $activity->to;
$calleeId = $callee->getPhoneNumber();
/** @var Connection $calleeConnection */
$calleeConnection = $callee->connections()
->whereIn('type', [
Connection::TYPE_PSTN,
Connection::TYPE_WEBRTC,
])
->firstOrFail();
$caller = $activity->from;
// we need to take the number from the connection
// as the one we store on participant level might be the one we call to the rep via PSTN mode
$callerId = $callerConnection->getPhoneNumber();
if (! $caller->is($callerConnection->getParticipant())) {
throw new LogicException(sprintf(
'Unexpected caller participant. Expected: "%s", Actual: "%s"',
$caller->id_string,
$callerConnection->getParticipant()->id_string
));
}
$twilioConferenceSettings = [
'muted' => false,
'startConferenceOnEnter' => true,
'endConferenceOnExit' => true,
];
$hasInboundRecording = $activity->isTypeSoftphoneInbound()
&& $roomOwner->checkSoftphoneInboundRecordPreference();
$hasOutboundRecording = $activity->isTypeSoftPhone()
&& $roomOwner->checkSoftphoneOutboundRecordPreference();
$isRecordingEnabled = $hasInboundRecording || $hasOutboundRecording;
$isRecordingRestricted = $activity->hasRecordingReasonCompliancePrompted()
|| $activity->hasRecordingReasonComplianceRestricted();
if ($isRecordingEnabled && ! $isRecordingRestricted) {
$twilioConferenceSettings = array_merge($twilioConferenceSettings, [
'record' => true,
'recordingChannels' => 'dual',
'recordingStatusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.recording.event'),
'recordingStatusCallbackMethod' => 'POST',
'recordingStatusCallbackEvent' => 'in-progress completed absent',
]);
if ($activity->hasRecordingReasonComplianceRestrictedToOneSideRecording()) {
$twilioConferenceSettings['recordingTrack'] = $activity->isTypeSoftPhone()
? 'outbound'
: 'inbound';
}
}
try {
if ($activity->hasRecordingReasonCompliancePrompted()) {
$this->logger->info('[Softphone] Request compliance prompt via outbound call', [
'activity_uuid' => $activity->getUuid(),
'session' => $session->id_string,
'conference_sid' => $session->getTelephonyProviderId(),
]);
$callInstance = $twilio->createCall(
$callerId,
$calleeId,
$this->urlGenerator->route('jiminny.webhook.softphone.compliance.prompt', [
'session' => $session->id_string,
'connection' => $calleeConnection->id_string,
]),
$this->applyDefaultTwilioParticipantSettings($calleeConnection, $twilioConferenceSettings)
);
$calleeConnection->update([
'telephony_provider_id' => $callInstance->sid,
'parent_connection_id' => $callerConnection->getId(),
]);
} else {
$twilioParticipantConnection = $twilio->createParticipantInstance(
$session->getTelephonyProviderId(),
$callerId,
$calleeId,
$this->applyDefaultTwilioParticipantSettings($calleeConnection, $twilioConferenceSettings)
);
$calleeConnection->update([
'telephony_provider_id' => $twilioParticipantConnection->callSid,
]);
}
} catch (RestException $restException) {
if (! $this->isRestExceptionAboutTwilioConferenceNotFound($restException->getMessage())) {
throw $restException;
}
if (! $activity->isInFiniteState()) {
$activity
->setStatus(Models\Activity::STATUS_CANCELLED)
->save();
$message = __METHOD__ . ': activity.status -> cancelled';
} else {
$message = sprintf(
__METHOD__ . ': not setting to cancelled, activity.status is %s',
$activity->getStatus()
);
}
$this->logger->info($message, [
'activity' => $activity->id_string,
'exception' => $restException,
]);
}
$this->logger->debug(__METHOD__ . ': done', [
'session' => $session->id_string,
'activity' => $activity->id_string,
'user' => $roomOwner->id_string,
'connection' => $callerConnection->id_string,
]);
return $this;
}
private function applyDefaultTwilioParticipantSettings(Connection $connection, array $override = []): array
{
$session = $connection->getSession();
$default = [
'beep' => false,
'muted' => true,
'startConferenceOnEnter' => true,
'endConferenceOnExit' => false,
'record' => false,
'waitUrl' => '',
'statusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.participant.event', [
'connection' => $connection->id_string,
]),
'statusCallbackEvent' => [
'initiated',
'ringing',
'answered',
'completed',
],
'statusCallbackMethod' => 'POST',
'conferenceStatusCallbackEvent' => implode(' ', [
'start',
'end',
'join',
'leave',
'mute',
'hold',
]),
'conferenceStatusCallbackMethod' => 'POST',
'conferenceStatusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.conference.event', [
'session' => $session->getIdString(),
]),
];
if ($session->hasRegion()) {
$default['region'] = $session->getRegion()->getName();
}
return array_merge($default, $override);
}
private function applyDefaultTwilioConferenceSettings(Models\Session $session, array $override = []): array
{
$default = [
'beep' => false,
'muted' => true,
'startConferenceOnEnter' => false,
'endConferenceOnExit' => false,
'waitUrl' => '',
'statusCallbackEvent' => implode(' ', [
'start',
'end',
'join',
'leave',
'mute',
'hold',
// 'speaker',
]),
'statusCallbackMethod' => 'POST',
'statusCallback' => $this->urlGenerator->route('jiminny.webhook.softphone.conference.event', [
'session' => $session->getIdString(),
]),
];
if ($session->hasRegion()) {
$default['region'] = $session->getRegion()->getName();
}
return array_merge($default, $override);
}
private function joinTwilioConference(Connection $connection, array $options = []): TwiML\VoiceResponse
{
$session = $connection->getSession();
$activity = $session->getActivity();
$roomOwner = $activity->getUser();
$this->logger->debug(__METHOD__, [
'connection' => $connection->id_string,
'session' => $session->id_string,
'activity' => $activity->id_string,
'user' => $roomOwner->id_string,
]);
$voiceResponse = new TwiML\VoiceResponse();
$voiceResponse->dial()
->setAction($this->urlGenerator->route('jiminny.webhook.softphone.participant.event', [
'connection' => $connection->id_string,
]))
->conference(
$session->getIdString(),
$this->applyDefaultTwilioConferenceSettings($session, $options)
);
$this->logger->debug(__METHOD__ . ': done', [
'session' => $session->id_string,
'result' => $voiceResponse,
]);
return $voiceResponse;
}
}
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faVsco.js – CreateTeamRequest.php
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Project: faVsco.js, menu
#12092 on JY-20613-allow- Project: faVsco.js, menu
#12092 on JY-20613-allow-owner-role-on-team-setup, menu
Start Listening for PHP Debug Connections
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[{"role":"AXButton","text" [{"role":"AXButton","text":"Project: faVsco.js, menu","depth":5,"bounds":{"left":0.025930852,"top":0.019952115,"width":0.03856383,"height":0.025538707},"on_screen":true,"help_text":"~/jiminny/app","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"#12092 on JY-20613-allow-owner-role-on-team-setup, menu","depth":5,"bounds":{"left":0.064494684,"top":0.019952115,"width":0.12533244,"height":0.025538707},"on_screen":true,"help_text":"Pull request #12092 exists for current branch JY-20613-allow-owner-role-on-team-setup","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Start Listening for PHP Debug Connections","depth":5,"bounds":{"left":0.83610374,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"UserInvitationDTOTest","depth":6,"bounds":{"left":0.85139626,"top":0.019952115,"width":0.06416223,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Run 'UserInvitationDTOTest'","depth":6,"bounds":{"left":0.9155585,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Debug 'UserInvitationDTOTest'","depth":6,"bounds":{"left":0.9268617,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"More Actions","depth":6,"bounds":{"left":0.9381649,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"JetBrains AI","depth":5,"bounds":{"left":0.96609044,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Search Everywhere","depth":5,"bounds":{"left":0.9773936,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"IDE and Project Settings","depth":5,"bounds":{"left":0.9886968,"top":0.019952115,"width":0.011303186,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Sync Changes","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide This Notification","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":false,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Code changed:","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.042220745,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Hide","depth":4,"bounds":{"left":0.27027926,"top":1.0,"width":0.008643617,"height":0.0},"on_screen":false,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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-4244645190263702205
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-8708764808067708094
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click
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Project: faVsco.js, menu
#12092 on JY-20613-allow- Project: faVsco.js, menu
#12092 on JY-20613-allow-owner-role-on-team-setup, menu
Start Listening for PHP Debug Connections
UserInvitationDTOTest
Run 'UserInvitationDTOTest'
Debug 'UserInvitationDTOTest'
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rireroxMistoMbookmarksProtllesWindowmelprTavsco.s#12092 on JY-20613-allow-owner-rolProledey_ leams© Client.php© createlnvitationkequest.onpsiphpe createleamkequest.onp© DeactivateTeamMemberRequest.p© EditTeamRequest.phpdeclare(scrict_cypes=l)nc) Upcalel eamactivilyseltinaskequeUpdateTeamMemberReguest.phpnamespace Jiminny Http Requests Settings TeamsUpdateTeamOwnerRequest.php› use ...• D TopicsC) CreateTeamAiContextRequest.ohotinal class CreatereamRequest extends FormrequestC) GetAlActivitvi voePromptsuggestionkC) TestAlActivitvvpePromotRequest.oh@ CreatePlavlistRequest.ohnuse Val1datesB1lungAddresses:c)InviteNotetakerReduest.onoC UndatePlavlistRequest.phpTValidatesBillinaAddresses.ohopuoLzo fonctzon authorsza0: 000return true:M ResourcesM ResoonsesM Serializerspublic function rules(): arrayiM Trancformers© Kernel.php0 PlaylistTrackResourceTrait.phpSeyistinaFpatunes = imnloded senarator !1, CeatuneFnum••namecon•T ValidateCrmConnectionRequiredTrait.php$rules = [> D IntegrationsD Interactions> D AuthD Settings'name' => ['required', 'string', 'max:150']'email']'owner_email' => ['required''owner_role' => ['required',User::ROLE RECORDER,,implode( separator:".', [_ crouos>@ JobsUser::KULE ANALYSID1.Moments>C Onboardingw Playbooks'account 1d' = 'required',"uuld: accounts''calendar' => 'required', "strinq'.'max: 150'].'crm' => ['required', 'string'. 'max:150'].> Profilew Securityv M Teams@ CreateTeam.ohr"teatures.*' =>"1n:''domain' => ['sometimes', 'nullable'. 'max:150'1.'tier_id' => L'required', 'uvid:tiers']C) EditTeam.ohd'partner id' => 'sometimes'.'nullable', "uuid:partners']@ UpdateBotAvatar.phpUpdateTeamPhoto.pho>m SuoportSfeatures = Sthis->innutd kev: "Features")C) CheckTeamPlanslicibilitv.ohnif Gin arnav(FeatureSnum:•DTAI ER->name.$features)) {v Mhlons// Add Billing address rulesM ActivitvMAiAutomationSnules += Sthis->aetRillinaAddrecsRulesoM A Renorts1M Audionetunn Soulec.v MAutomatedRenorts© RequestGenerateAskJiminnyReportJob.p 51© RequestGenerateReportJob.php(e) CondDonorEyniring SoonMail lnh nhnpubLie function getounerÉnai(): stran(e) CondDonart lnh nhnlreturn Sthis->input(key: 'owner email'):UserinvitationDtolest.onp© ClientTest.php© EditTeamRequest.php= custom.log= laravel.logtii jiminny.users [PROD](C) KornV tii jiminny.users (EU]fiii crm_copublic const stipublic functionnrivate Provnrivate Wenhnrivate Act.Mrevale Logsprivate TwinD1...344 0 >public functionprivate functiorSctartTime =Sth1S-> L0096Snow = now))Suser = SdatSteam = Suse$device = $dSphoneNumberSroute = Sde1f d Sthis.Srearonthrow ne$lead = nul1Cansount =n199$contact = nSstage = nuiSopportunityI/ Setup serScrmServiceif (u Suser-SermsertPlatform Sprint 4 Q2 - Platform Te-7 Service-Desk - Queues - PlatformJY-20676 delete AJ reports relateJY-20915 add alias for EU by Lakyl€ Coverage on New Code - app in Ji[JY-20915] Add environment-specO Pipelines - jiminny/app•Allow owner's role to be select X- New Tab• suppont Dally • In 20 m100% S2Wed 20 May 14:34:36• github.com/jiminn?n OpenAllow owner's role to be selected when setting uo a tria #120921LakyLak wants to merge 14 commits into master from JY-20613-allow-owner-role-on-team-sr 0/6 viewed•p/kequests/settings/ reams/credteredmkequest.pnp• Filter files...• → app'account_id' => ['required',• — DTO/Invitation'uuid:accounts'].[ UserinvitationDTO.ohp/'calendar' => ['required', 'string',v - Http/Requests/Settings/Teams"crm' = I'required, "String,* CreateTeamRequest.php'max:150'),Æ EditTeamRequest.ohv0d -47,6 +55,11 aa public tunction getOwnertma1l(): stringv - front-end/src/components/Settin..return Sthis->inout('owner email'):v — tests_E EditTeamModal.spec.js₴ EditTeamModal.vue• — tests/Feature/DTO( UserinvitationDTOTest.phppublic function getDomain(): ?stringSdomain = Sthis->inout( "domain'):v ...ttp/Requests/Settings/Teams/EditTeamRequest.php +ca -26,6 +26,7 @a public function rules(): array'name' => ['required', 'string',"max: 150'.,l requlred_without:owner_emall, uuld:users,resolve(TransferliserAdminRule:.class)1.l['required_without:owner_id', 'email'],29('required without:owner_id', 'string','max: 150'|."ermt esl'max: 150'].'features' => ('arrav']....s/EditTeamModal/_tests_/EditTeamModal.spec.jsaa -200,4 +200,18 ca describe("EditTeamModal", () => {2001exnect (quervBvText("OwnerViewedUser::ROLE_ANALYST,11,'account_id' => ['required','uuid:accounts'],'calendar' => ['required', 'string','max: 150'1.1'crm' => ['required', 'string',return Sthis->inout('owner email'):pubLic Tunction getuwnerkolel: Suringrecurn schis->input owner role;public function getDomain(): ?stringSdomain = Sthis->inout("domain'):Viewed'name' = l'required', 'string',Imax: 150'|.'owner id' =>['required_without:owner_email', 'uuid:users',resolve(TransferliserAdminRule:.class)1.l"'reauired without:owner id'..'email'].'owner_role' => ['prohibited'],['reguired without:owner_id', 'string','max: 150'].1"crm' =>['required_without:owner_id', 'string','max: 150'].'features' => ('arrav'].expect (quervBvText("Owner...
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62425
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2026-05-20T11:34:37.270833+00:00
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/Users/lukas/.screenpipe/data/data/2026-05-20/1779 /Users/lukas/.screenpipe/data/data/2026-05-20/1779276877270_m1.jpg...
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PhpStorm
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faVsco.js – CreateTeamRequest.php
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1
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Project: faVsco.js, menu
#12092 on JY-20613-allow- Project: faVsco.js, menu
#12092 on JY-20613-allow-owner-role-on-team-setup, menu
Start Listening for PHP Debug Connections
UserInvitationDTOTest
Run 'UserInvitationDTOTest'
Debug 'UserInvitationDTOTest'
More Actions...
|
[{"role":"AXButton","text" [{"role":"AXButton","text":"Project: faVsco.js, menu","depth":5,"on_screen":true,"help_text":"~/jiminny/app","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"#12092 on JY-20613-allow-owner-role-on-team-setup, menu","depth":5,"on_screen":true,"help_text":"Pull request #12092 exists for current branch JY-20613-allow-owner-role-on-team-setup","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Start Listening for PHP Debug Connections","depth":5,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"UserInvitationDTOTest","depth":6,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Run 'UserInvitationDTOTest'","depth":6,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Debug 'UserInvitationDTOTest'","depth":6,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"More Actions","depth":6,"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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3272646710823635200
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11611728192706370
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click
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hybrid
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NULL
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Project: faVsco.js, menu
#12092 on JY-20613-allow- Project: faVsco.js, menu
#12092 on JY-20613-allow-owner-role-on-team-setup, menu
Start Listening for PHP Debug Connections
UserInvitationDTOTest
Run 'UserInvitationDTOTest'
Debug 'UserInvitationDTOTest'
More Actions
SlackFileEditViewGoHistoryWindowHelpAPPDOCKER• 81DEV (-zsh)₴82To github.com:jiminny/app.gitc4e163f3e7..f885e531abJY-20613-allow-owner-role-on-team-setup -> JY-20613-allow-owneilukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/jiminny/app (JY-20613-allow-owner-role-on-team-On branch JY-20915-add-domain-specific-email-text-relayYour branch is up to date with 'origin/JY-20915-add-domain-specific-email-text-relay'.Changes to becommitted:(use "git restore --staged ‹file>..." to unstage)new file:tests/Unit/Notifications/Activities/SmsReceivedTest.phpChanges not staged for commit:Cuse"gitadd‹file›...to updatewhat willbecommitted)Cuse"git restore ‹file›...to discard changesin working directory)modified:.env.localmodified:app/Console/Commands/JiminnyDebugCommand.phpmodified:config/logging.phpUntracked files:Cuse "git add<file>..."to include in what will be committed)env.nikilocalenv.otherWEBHOOK_FILTERING_IMPLEMENTATION.mdapp/Console/Commands/Crm/Hubspot/SimulateWebhooksCommand.phpapp/Console/Commands/Reports/CreateMockAskJiminnyReportResultCommand.phpids.txtpublic/favicon.icoraw_sql_query.sqltests/Unit/Policies/CanAccessAiReportsTest.phplukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/jiminny/app (JY-20915-add-domain-specific-emaidocker exec -it docker_lamp_1 ./vendor/bin/php-cs-fixer fix --config=.php-cs-fixer.dist.plPHP CS Fixer 3.87.1 Alexander by Fabien Potencier, Dariusz Ruminskiandcontributors.PHPruntime: 8.3.30Running analysis on 7 cores with 10 files per process.Parallel runner is an experimental feature and may be unstable, use it at your own risk.Loadedconfig default from".php-cs-fixer.dist.php".5690/5690 [100%Fixed 0 of 5690 files in 76.177 seconds, 60.00 MB memory usedWhat's next:Try Docker Debug for seamless, persistent debugging tools in any containeror image »Learn more at https://docs.docker.com/go/debug-cli/lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/jiminny/app (JY-20915-add-domain-specific-emaiHomeDMsActivityFilesLater...More+(aholSupport Daily • in 26 m100% <78• Wed 20 May 14:34:36→Describe what you are looking forJiminny ...# engineering# general# happy_birthday# jiminny-bg# platform-tickets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of_jimi...° Direct messagesR. Nikolay YankovP. Aneliya Angelova. Stoyan Tanevdo James Graham&. Stefka Stoyanova% Galya DimitrovaVasil Vasilev. Stoyan Tomov&: Todor Stamatov. Mario GeorgievLukas Kovalik y...##: AppsToastJira Cloud# ai-chapter8 176 0Messagest Add canvas@ Files+anWednesday, April 22nd~Vasil Vasilev 5:52 PMBinary01full-es-dataset.txtBinaryThis is a single recordVes 6:20 PMjoined #ai-chapter.Nikolay Yankov 7:01 PMhttps://app.jiminny.com/playback/acbbf9e0-6dea-4887-863b-86f7015a687cToday ~NewSteliyan Georgiev 1:59 PMThe Al work we do at Jiminny is mostly in the textmodality, while the voice-to-text transition ishandled by external services.Let's talk about the voice modality during tonight'sAl Chapter call - what it is, how we can utilize it atJiminny, current limitations, etc.To be honest, I'm also fairly new to this, so I'll spendsome time this afternoon preparing myself.d 1Message #ai-chapter+...
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faVsco.js – CreateTeamRequest.php
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monitor_2
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NULL
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Project: faVsco.js, menu
#12092 on JY-20613-allow- Project: faVsco.js, menu
#12092 on JY-20613-allow-owner-role-on-team-setup, menu
Start Listening for PHP Debug Connections
UserInvitationDTOTest
Run 'UserInvitationDTOTest'
Debug 'UserInvitationDTOTest'
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JetBrains AI
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[{"role":"AXButton","text" [{"role":"AXButton","text":"Project: faVsco.js, menu","depth":5,"bounds":{"left":0.025930852,"top":0.019952115,"width":0.03856383,"height":0.025538707},"on_screen":true,"help_text":"~/jiminny/app","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"#12092 on JY-20613-allow-owner-role-on-team-setup, menu","depth":5,"bounds":{"left":0.064494684,"top":0.019952115,"width":0.12533244,"height":0.025538707},"on_screen":true,"help_text":"Pull request #12092 exists for current branch JY-20613-allow-owner-role-on-team-setup","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Start Listening for PHP Debug Connections","depth":5,"bounds":{"left":0.83610374,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"UserInvitationDTOTest","depth":6,"bounds":{"left":0.85139626,"top":0.019952115,"width":0.06416223,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Run 'UserInvitationDTOTest'","depth":6,"bounds":{"left":0.9155585,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Debug 'UserInvitationDTOTest'","depth":6,"bounds":{"left":0.9268617,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"More Actions","depth":6,"bounds":{"left":0.9381649,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"JetBrains AI","depth":5,"bounds":{"left":0.96609044,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"Search Everywhere","depth":5,"bounds":{"left":0.9773936,"top":0.019952115,"width":0.011303191,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false},{"role":"AXButton","text":"IDE and Project Settings","depth":5,"bounds":{"left":0.9886968,"top":0.019952115,"width":0.011303186,"height":0.025538707},"on_screen":true,"role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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-8780532123125446714
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click
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hybrid
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NULL
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Project: faVsco.js, menu
#12092 on JY-20613-allow- Project: faVsco.js, menu
#12092 on JY-20613-allow-owner-role-on-team-setup, menu
Start Listening for PHP Debug Connections
UserInvitationDTOTest
Run 'UserInvitationDTOTest'
Debug 'UserInvitationDTOTest'
More Actions
JetBrains AI
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PhostormVIewINavigarecodeLaravelWindowFV faVsco.js~#12092 on JY-20613-allow-owner-role-on-teaProleteyv D TeamsMatcnAcuviycrmData.ong© Client.php© createlnvitationkequest.onpsiphpe createleamkequest.onp© DeactivateTeamMemberRequest.p© EditTeamRequest.phpc) Upcalel eamactivilyseltinaskequeUpdateTeamMemberRequest.phpUpdateTeamOwnerRequest.phpdeclare(scrict_cypes=l)nnamespace Jiminny Http Requests Settings Teams• D Topics› use ...C) CreateTeamAiContextRequest.ohotinal class CreatereamRequest extends FormrequestC) GetAlActivitvi voePromptSuggestionkC) TestAlActivitvvpePromotRequest.on@ CreatePlavlistRequest.ohnuse Val1datesB1lungAddresses:c)InviteNotetakerReduest.ono© UpdatePlaylistRequest.phpTValidatesBillinaAddresses.ohoResources• Responses• SerializersiM Trancformers© Kernel.php+ PlaylistTrackResourceTrait.php© ValidateCrmConnectionRequiredTrait.php> D IntegrationsD Interactions> D Auth• D Settings_ crouos> DJobsMoments> D Onboarding• _ Playbookspublic function authorize@: boolreturn true;public function rules(): arrayl$existingFeatures = implode( separator:' .', FeatureEnum: : names());$rules = ['name' => ['required', 'string', 'max:150'],'owner_email' →> ['required','email'],'owner_role' →> ['required',USEr..KULE KEUURUCK,User: :ROLE_RECORDER_AND_VOICE,implode ( separator.:". ID)],'account 1d' = 'requ1red',"uuld: accounts'"string', 'max:150'> Profilew Securityv M Teams© CreateTeam.phpC) EditTeam.oho© UpdateBotAvatar.phpUndateTeamPhoto.ohn> Support@ CheckTeamPlanEliaibilitv.nhn~ DJobs> M ActivitvAiAutomationM A RenortsD Audiov MAutomatedRenorts© RequestGenerateAskJiminnyReportJob.P 51© RequestGenerateReportJob.php© SendReportExpirinaSoonMailJob.php© SendReportJob.php"erm' =required","strino'. 'max:150''features' => ['array'],"features,*' => ""in:''max: 150']'tier 1d' => 'required', 'uuid:tiers']'partner_id' »> ['sometimes', 'nullable', 'uuid:partners'],Sfeatunes = Sthis->innutd key. "featunes!)•if (in_array(FeatureEnum::DIALER->name, $features)) {Add Rillina address cules.Srules += Sthis-›getBilLingAddressRules():return Srules;public function getOwnerEmail(): stringE UserInvitationDTOTest.php© ClientTest.php© EditTeamRequest.php"suppont Dally • In 27m8• Wed 20 May 14:33:04Cascade100% S2U UserinvitationDTOTestTesting SmsReceivedFix Userinvitationdte+0 ..E laravel.logiID jiminny.users [PROD]V tii jiminny.users (EU]y Kernelpnp4 SF [jiminny@localhost]A console [EU]A console [STAGING]© SoftPhoneManager.php xA HS_Jocal (jiminny@localhost]© TextMessagingService.phpA console [Pkol)fiii crm_configurations (EU]Tinal readonly class sortrnonenanacer anolements conterenceranaderpublic const string COMPLIANCE_PROMPT_ACCEPT_DIGIT = '1';M e8.1^public function __construct(private ProviderRegistry $crmProviderRegistry,private Webhook $urlGenerator,private ActivityService $activityService,private LoggerInterface $logger,private TwilioClientBuilder $twilioClientBuilder,44 € >public function create(VO\ConferenceManager\ActivityCreate $data): Models\Activityf.;private function createOutboundActivity(VO\ConferenceManager\SoftPhoneOutboundCreate $data): Models\Activit$startTime = microtime(as_float: true);Sthis->logger->debug(_METHOD,['data' => $data,Snow = nowobSuser = $data->getUser();Steam = Suser->qetTeamolSdevice = Sdata->qetdevice@:SphoneNumber = Scata->qetPhoneNumbero:scoute = sdata->oetPhoneRouteoif (! Sthis-›activityService-›teamCanDial(Steam, $phoneNumber)) €Srearon = aetReaionBvNumberSohoneNumber Susen->aetCountrvCode0n=throw new LogicException(sprintf('Sorry, dialing %s is not available with your subscription.'Please contact your manager to enable additional destinations.',...values: Sregion ?? 'this number'$lead = null;Saccount = null:sconcact = nuul:Sstage = nuuuisopportunnry = nuulII Setup services.ScrmService = Sthis->crmProviderReqistry->qet(Steam->crm->provideriif (! Suser-›isCrmRequired()) €ScrmService->setuser(Suser->team->owner)Cascade Code *•Kick off a new project. Make changesacross your entre codedase• Testina SmsReceived NotificationFix UserinvitationDTotes© Text Relay Email Alias Setup and FilteringAsk anvthina (884-L)WN Windsurf Toams 22.25 UTF.8f?4 spaces...
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faVsco.js – CreateTeamRequest.php
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Project: faVsco.js, menu
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[{"role":"AXButton","text" [{"role":"AXButton","text":"Project: faVsco.js, menu","depth":5,"on_screen":true,"help_text":"~/jiminny/app","role_description":"button","is_enabled":true,"is_focused":false,"is_selected":false,"is_expanded":false}]...
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Project: faVsco.js, menu
SlackFileEditViewGoHistor Project: faVsco.js, menu
SlackFileEditViewGoHistoryWindowHelpAPPDOCKER₴81DEV (-zsh)₴82To github.com:jiminny/app.gitc4e163f3e7..f885e531abJY-20613-allow-owner-role-on-team-setup -> JY-20613-allow-ownerlukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/jiminny/app (JY-20613-allow-owner-role-on-team-On branch JY-20915-add-domain-specific-email-text-relayYour branch is up to date with 'origin/JY-20915-add-domain-specific-email-text-relay'.Changes to becommitted:(use "git restore --staged ‹file>..." to unstage)new file:tests/Unit/Notifications/Activities/SmsReceivedTest.phpChanges not staged for commit:Cuse"gitadd‹file›...to updatewhat willbecommitted)Cuse"git restore ‹file›...to discard changesin working directory)modified:.env.localmodified:app/Console/Commands/JiminnyDebugCommand.phpmodified:config/logging.phpUntracked files:Cuse "git add<file>..."to include in what will be committed)env.nikilocalenv.otherWEBHOOK_FILTERING_IMPLEMENTATION.mdapp/Console/Commands/Crm/Hubspot/SimulateWebhooksCommand.phpapp/Console/Commands/Reports/CreateMockAskJiminnyReportResultCommand.phpids.txtpublic/favicon.icoraw_sql_query.sqltests/Unit/Policies/CanAccessAiReportsTest.phplukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/jiminny/app (JY-20915-add-domain-specific-emaidocker exec-it docker_lamp_1 ./vendor/bin/php-cs-fixer fix --config=.php-cs-fixer.dist.plPHP CS Fixer 3.87.1 Alexander by Fabien Potencier, Dariusz Ruminskiandcontributors.PHPruntime: 8.3.30Running analysis on 7 cores with 10 files per process.Parallel runner is an experimental feature and may be unstable, use it at your own risk.Loadedconfig default from".php-cs-fixer.dist.php".5690/5690 [100%Fixed 0 of 5690 files in 76.177 seconds, 60.00 MB memory usedWhat's next:Try Docker Debug for seamless, persistent debugging tools in any containeror image »Learn more at https://docs.docker.com/go/debug-cli/lukas@Lukas-Kovaliks-MacBook-Pro-Jiminny ~/jiminny/app (JY-20915-add-domain-specific-emaiHomeDMsActivityFilesLater...More+(alo]• Support Daily • in 27 m100% <78• Wed 20 May 14:33:03→Describe what you are looking forJiminny ...# engineering# general# happy_birthday# jiminny-bg# platform-tickets# product_launches# random# releases# sofia-office# support# thank-yous# the_people_of_jimi...° Direct messagesP. Nikolay YankovP. Aneliya Angelova. Stoyan Tanevdo James Graham&. Stefka Stoyanova% Galya DimitrovaVasil Vasilev. Stoyan Tomov&: Todor Stamatov. Mario GeorgievLukas Kovalik y...##: AppsToastJira Cloud# ai-chapter8 176 0Messagest Add canvas@ Files+anWednesday, April 22nd~Vasil Vasilev 5:52 PMBinary01full-es-dataset.txtBinaryThis is a single recordVes 6:20 PMjoined #ai-chapter.Nikolay Yankov 7:01 PMhttps://app.jiminny.com/playback/acbbf9e0-6dea-4887-863b-86f7015a687cToday ~NewSteliyan Georgiev 1:59 PMThe Al work we do at Jiminny is mostly in the textmodality, while the voice-to-text transition ishandled by external services.Let's talk about the voice modality during tonight'sAl Chapter call - what it is, how we can utilize it atJiminny, current limitations, etc.To be honest, I'm also fairly new to this, so I'll spendsome time this afternoon preparing myself.d 1Message #ai-chapter+...
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